X40 Ultra - Vacuum Cleaner DREAME - Free user manual and instructions
Find the device manual for free X40 Ultra DREAME in PDF.
User questions about X40 Ultra DREAME
0 question about this device. Answer the ones you know or ask your own.
Ask a new question about this device
Download the instructions for your Vacuum Cleaner in PDF format for free! Find your manual X40 Ultra - DREAME and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. X40 Ultra by DREAME.
USER MANUAL X40 Ultra DREAME
Dreame X40 Ultra/X40 Ultra Complete
Robot Vacuum and Mop with Auto-Empty and Mop Self-Cleaning User Manual

natural_image
Line drawing of a DREAM robotic vacuum cleaner with control panel and lid (no text or symbols)The illustrations in this manual are for reference only. Please refer to the actual product.
DREAME
Contents
EN User Manual 01
DE Benutzerhandbuch 30
FR Manuel d'utilisation 60
IT Manuale utente 89
ES Manual de usuario 118
PL Instrukcja obstugi 147
NL Gebruikershandleiding 177
NO Brukerhåndbok 206
SV Användarmanual 235
HE 264
AR دليل الاستخدام 293
Safety Information
EN
To avoid electric shock, fire or injury caused by improper use of the appliance, please read the user manual carefully before using the appliance and keep it for future reference.
Usage Restrictions
- This product should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance shall not be performed by children without supervision.
- The appliance is only to be used with the power supply unit provided with the appliance.
· This appliance contains batteries that are only replaceable by skilled persons.
- Clear the area to be cleaned. Children shall not play with the appliance. Ensure children and pets are kept at a safe distance from the robot while it is operating.
- Do not install, charge or use the appliance in the bathrooms or around the pools.
This product is for floor cleaning in a home environment only. Do not use it outdoors, on non-floor surfaces, or in a commercial or industrial setting.
- Ensure that the appliance operates correctly in a proper environment. Otherwise, do not use the appliance.
- If the power cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.

Safety Information
Usage Restrictions
- Do not use the robot in an area suspended above ground level without a protective barrier.
- Do not place the robot upside down. Do not use the LDS cover, robot cover, or bumper as a handle for the robot.
- Use the robot in environments with an ambient temperature above 0°C and below 40°C. Make sure there is no liquid or sticky substance on the floor.
- To prevent damage or harm from dragging, clear any loose objects from the floor, and remove cables or power cords on the cleaning path before operating the appliance.
- Remove fragile or small items from the floor to prevent the robot from bumping into and damaging them.
- Keep hair, fingers, and other body parts away from the suction opening of the robot.
- Keep the cleaning tool out of reach of children.
· Do not operate the appliance in a room where an infant or child is sleeping. - Do not place children, pets, or any item on top of the robot regardless of whether it is stationary or moving.
- Only clean water and the officially-approved cleaning solution can be added to the clean water tank. Do not add any other liquid such as alcohol or disinfectant. The ratio of the cleaning solution to clean water can be checked on the cleaning solution bottle. Keep the cleaning solution out of reach of children.
Safety Information
EN
Usage Restrictions
- Do not use the robot to clean any burning objects. Do not use the robot to pick up flammable or combustible liquids, corrosive gases, or undiluted acids or solvents.
- Do not vacuum hard or sharp objects. Do not use the appliance to pick up objects such as stones, large pieces of paper or any item that may clog the appliance.
- Plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
- Do not wipe the robot or the base station with a wet cloth or rinse them with any liquid. After cleaning washable parts, fully dry the parts before reinstalling and using them.
- Please use this product in accordance with the instructions in the User Manual. Users are responsible for any loss or damage that arise from improper use of this product.
Batteries and Charging
Do not use any third-party battery or base station. The robot can only be used with the model RCXE0307/RCXE0307-5 base station.
- Do not attempt to disassemble, repair, or modify the battery or the base station on your own.
· Do not place the base station near a heat source.
Do not use a wet cloth or wet hands to wipe or clean the base station's charging contacts.
EN Safety Information
Batteries and Charging
- Do not improperly dispose of old batteries. Unneeded batteries should be discarded at an appropriate recycling facility.
- If the power cord becomes damaged or broken, stop using it immediately and contact after-sales service.
- Make sure the robot is turned off when being transported and kept in its original packaging if possible.
- If the robot will not be used for an extended period of time, fully charge it, then turn it off and store it in a cool, dry place. Recharge the robot at least once every 3 months to avoid over-discharging the battery.
Laser Safety Information
- The laser sensor in this product meets the IEC 60825-1:2014/EN 60825-1:2014/A11:2021 Standard for Class 1 laser products. Please avoid direct eye contact with it during use.
CLASS 1 LASER PRODUCT
CONSUMER LASER PRODUCT
EN 50689:2021
Hereby, Dreame Trading (Tianjin) Co., Ltd. declares that the radio equipment type RLX63CE/RLX63CE-2 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://global.dreametech.com For detailed e-manual, please go to https://global.dreametech.com/pages/user-manuals-and-faqs
Product Overview
Package Contents (Dreame X40 Ultra)

natural_image
Simple line drawing of a circular device with a central knob and a small top label (no text or symbols)Robot

natural_image
Line drawing of a cylindrical device with a control panel and ventilation grilles (no text or symbols)Base Station
Other Accessories


Extension Plate


User ManualPower Cord Base A Stat-Det Parent Compartment (pre-installed)

Mop Pad × 2 (pre-installed)

Mop Pad
Holder × 2

(1 pre-installed)


Cleaning Tool Dust B Clearing Solution


Product Overview
Package Contents
(Dreame X40 Ultra Complete)

natural_image
Simple line drawing of a circular device with a central knob and two horizontal lines, no text or symbols present.Robot

natural_image
Line drawing of a cylindrical industrial device with control panel and fan (no text or symbols)Base Station
Other Accessories

Power Cord Base Station Ramplser Manual


Mop Pad × 2 (pre-installed)

Extension Plate

Auto-Detergent Compartment (pre-installed)

Mop Pad
Holder × 2

Dust Bag × 2 (1 pre-installed)
Extra Accessories Kit


Side Brush × 2

×3



Dust Bag × 3Main BlupPad Dust Boxeafilber Solution
× 7
Product Overview
EN
Robot

natural_image
Top-down schematic of a circular device with internal components and a small rectangular component (no text or symbols)Spot Cleaning Button
- Press to start spot cleaning
Power / Clean Button
- Press and hold for 3 seconds to turn on or off
- Press to start cleaning after the robot is turned on
Dock Button
- Press to send the robot back to the base station
- Press and hold for 3 seconds to disable Child Lock
Status Indicator
• Solid White: Cleaning or cleanup completed
- Breathing White: Charging (not low battery)
- Solid Orange: Standby at low battery or paused at low battery
• Breathing Orange: Charging (low battery)
- Blinking Orange: Error
Note:
- Press any button on the robot to pause while the robot is cleaning or returning to charge.
- Child Lock can be enabled/disabled through the Dreamehome App.

Product Overview
Robot and Sensors

text_image
LED Auxiliary Light Camera Indicator (The camera indicator will light up when the camera is activated) AI IR Camera AI HD Camera Microphone LDS Cover Laser Distance Sensor (LDS) Bumper Bumper Window 3D Dual-Line Laser Sensors
text_image
Carpet Sensor Side Brush Extension Assembly Main Brush Main Wheel MopExtend Assembly Omnidirectional Wheel Brush Guard Main Wheel Brush Guard Clips Mop Pad Holder Mounting Holes LDS)
text_image
Cover Charging Contacts Auto-empty Vent Reset Button Press and hold for 3 seconds to restore to factory settings Wi-Fi Indicator Edge Sensor Automatic Water Refilling Inlet
text_image
Dust Box Filter Filter Handle Mop Assembly Mop Pad Attachment Area Dust Box Cover Clip Dust Box Clip Dust Box Cover Auto-empty Vent Mop Pad Holder Mop PadProduct Overview
EN
Base Station

text_image
Upper Cover Used Water Tank Clean Water Tank Dust Tank Cover Washboard Ramp Extension Plate Water Tank Clip Float Ball Water Tank Clip Water Pipe Filter Floater Auto-Det Used Water Tank Clean Water Tank
text_image
Status Indicator • Solid White: The base station is connected to power • Solid Orange: The base station has an error Auto-Detergent Compartment Filter Signaling Area Auto-empty Vent Dust Bag Slot Charging Contacts Automatic Water Adding Outlet Reserved Slot for Connecting the Water Hookup Kit for Auto Refilling and Draining Power Cord Storage Slot I : ON O : OFF Power Port Tank Clip PipeNote: The water hookup kit for auto refilling and draining needs to be purchased separately. (Only available in specific regions)

Preparing Your Home

natural_image
Illustration of a room with a teddy bear, computer, keyboard, mouse, and a red X mark (no text or symbols)Before cleaning, please move away unstable, fragile, valuable or dangerous items, and clean up cables, cloths, toys, hard objects and sharp objects on the ground to avoid being entangled, scratched or knocked over by the robot and causing losses.

natural_image
Illustration showing a robotic vacuum cleaner placed on a balcony next to a sofa, with no text or symbols present.Before cleaning, place a physical barrier at the edge of the stairs and sofa to ensure the secure and smooth operations of the robot.

natural_image
Line drawing of a simple room layout with a desk, chair, fan, and door (no text or symbols)Open the door of the room to be cleaned, and put the furniture in its proper place to leave more space.

natural_image
Interior hallway with a person standing at the entrance and a red 'X' mark on the floor, no text or symbols present.To prevent the robot from not recognizing areas that need to be cleaned, do not stand in front of the robot, threshold, hallway, or narrow places.
Note:
- When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.
- The LED auxiliary light will provide auxiliary lighting in dimly lit environments.
- Do not vacuum hard objects like stones, steel balls and toy parts, or sharp objects like construction waste, broken glass and nails, otherwise the ground may be scratched.
Before Use
1. Place the Base Station and Connect to an Electrical Outlet
Place the base station in a location that is as open as possible with a good Wi-Fi signal. Remove any objects that are closer than 1.5 m from the front and 5 cm from either side of the base station. Insert the power cord into the base station and plug it into the socket.

text_image
>5 cm >1.5 m I : ON O : OFF Firmly insert the power cord upwards until the indicator turns on.Note:
• Make sure that no objects might block the signaling area.
- To prevent water stains from wetting wood floors or carpets, placing the base station on tile floors or marble floors is recommended.
2. Install the Ramp Extension Plate

natural_image
Diagram of a device with ventilation slots and a base panel, showing no text or symbols.3. Remove Robot Protections and Install the Mop Assembly

text_image
Technical diagram showing three views of a robotic vacuum cleaner with labeled parts and directional arrows indicating motion.
Before Use
4. Connect the Robot to the Base Station
Press and hold the button (on the robot for 3 seconds to turn it on. Place the robot onto the base station with the mop assembly facing toward the washboard. Then you will hear a voice notification when the robot successfully connects to the base station.

natural_image
Line drawing of a kitchen appliance with a mounted refrigerator and a tray, no text or symbols presentNote: It is recommended to fully charge the robot before its first use. When the robot cannot be turned on after the battery is depleted, manually connect the robot with the station to charge it.
5. Add the Cleaning Solution
(1) Remove the dust tank cover and pull out the auto-detergent compartment.
(2) Open the upper lid of the compartment and add the cleaning solution.
(3) Close the lid of the compartment, put it back into the base station, and then reinstall the dust tank cover. The cleaning solution will be added
automatically while working.

natural_image
Diagram showing three views of a device with a handle, one with a blue arrow indicating rotation (no text or symbols present)Note:
- Do not add any liquid other than the officially-approved cleaning solution to help prevent malfunction.
• Install the auto-detergent compartment until it clicks into place.
6. Add Water to the Clean Water Tank
Take out the clean water tank from the base station and fill up the tank with clean water. Then install it back into the base station.

natural_image
Illustration of a cleaning or cleaning device with a tower-mounted top and a water tap, showing no text or symbols.Note: Do not add hot water into the water tank, as this may cause the tank to become deformed.
Connecting with the Dreamehome App
1. Download the Dreamehome App
Scan the QR code on the robot, or search "Dreamehome" in the app store to download and install the app.

text_image
QR CodeNote:
- Only 2.4 GHz Wi-Fi is supported.
- Due to upgrades in the app software, the actual operations may differ from the directions in this manual. Please follow the instructions based on the current app version.
2. Add Device
Open the Dreamehome app, tap " 🔍" in the upper right corner, and scan the same QR code on the robot again to add the device. Please follow the prompts to finish the Wi-Fi connection.
Note: If you want to reset Wi-Fi, repeat step 2 and then follow the prompts to finish the Wi-Fi connection.

text_image
Wi-Fi Indicator • Blinking slowly: To be connected • Blinking quickly: Connecting • On: Connected QR CodeEN
How to Use
Turn On/Off
Press and hold the button for 3 seconds to turn on the robot. The power indicator should be illuminated. Place the robot onto the base station, the robot should turn on automatically and begin charging. To turn off the robot, move the robot away from the base station and press and hold the button for 3 seconds.
Fast Mapping
After configuring the network for the first time, follow the instructions in the app to quickly create a map. The robot will start mapping without cleaning. When the robot returns to the base station, the mapping process has been completed and the map will be saved automatically.
Pause/Sleep
When the robot is running, press any button to pause it. If the robot is paused for more than 10 minutes, it automatically enters sleep mode. All indicators on the robot will turn off. Press any button on the robot, or use the app to wake up the robot.
Note: If the robot is paused and placed onto the base station, the current cleaning process will end.
Auto Resume Cleaning
If the battery is too low, the robot will automatically return to the base station to charge. After charging to the appropriate battery level, it will resume unfinished cleaning tasks.
Note: To use this function, please enable it in the app.
Do Not Disturb (DND) Mode
When the robot is set to the Do Not Disturb (DND) mode, the robot will be prevented from resuming cleaning and the power indicator goes out. The DND mode is disabled by default at the factory. You can use the app to enable the DND mode or modify the DND period. The DND period is 22:00-8:00 by default.
Note:
- The scheduled cleaning tasks will be performed as usual during the DND period.
- The robot will resume cleanup where it left off after the DND period expires.
Spot Cleaning
When the robot is on standby, press briefly the button to enable the spot cleaning mode. In this mode, the robot cleans a square-shaped area of 1.5 × 1.5 meters around it and returns to its starting point once the spot cleaning is completed.
Robot Restarting
If the robot stops responding or cannot be turned off, press and hold the button for 10 seconds to forcefully turn it off. Then, press and hold the button for 3 seconds to turn the robot on.
How to Use
Vacuum and Mop
Note: When using the mop assembly for the first time, the robot performs the "Vacuum and Mop" task by default.
1. Start cleaning
Press the button (on the robot, or use the app to make the robot start from the base station. Then the robot will plan the optimal cleaning route and perform the cleaning task based on the created map.

natural_image
Line drawing of a portable air conditioner unit with power button and electrical outlet (no text or symbols)Note:
- To ensure the robot easily returns to the base station after cleaning, it is recommended to make the robot start from the base station.
- The mop pads will be cleaned before the robot starts mopping, please wait patiently.
- Do not move the base station, the clean water tank, the used water tank, or the washboard during operation.
. Hot water cleaning can be enabled in the app for mop pad and washboard base cleaning tasks, which applies to all modes. To prevent scalding, do not touch the water outlet when the function is on.
2. Auto mop washing
When cleaning, the robot will automatically return to the base station to wash mop pads based on the mop pad cleaning frequency specified in the app. The base station will automatically refill the robot's water tank and the robot will resume cleanup.

natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)EN
How to Use
3. Automatically empty the dust box and wash and dry the mop pads
After the robot finishes a cleaning task and returns to the base station to charge, the base station will automatically start emptying the dust box. Then it will wash and dry the mop pads.

natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)Note:
- If the auto-empty function is turned off in the app, the base station will not automatically empty the dust box.
- The base station will empty the dust box according to the setting in the app.
4. Clean the used water tank
After the robot has completed its task, please clean the used water tank to prevent any odor.
Mop after Vacuuming
Enable the mopping after vacuuming function in the app, and the robot will automatically remove the mop assembly on the base station to vacuum the floor. After vacuuming is completed, the robot will return to the base station to install the mop assembly and the base station will automatically start emptying the dust box. And then, the robot will start mopping after the main brush and side brush are raised.
Vacuum Only
Enable the vacuuming function in the app, and the robot will automatically remove the mop assembly on the base station and start vacuuming.
Mop Only
Enable the mopping function in the app, and the robot will automatically check if the mop assembly is installed on the base station. If not, the robot will install the mop assembly and start mopping after the main brush and side brush are raised.
Routine Maintenance
EN
Parts
To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the following table for routine maintenance.
| Part Maintenance Frequency Replacement Period | ||
| Used water tank After each use | / | |
| Clean water tank | Once every 2 weeks | |
| Main brush Every 6 to 12 months | ||
| Dust box's filter | Every 3 to 6 months | |
| Side brush | ||
| Mop pad holder / | ||
| Washboard Once every 2 months / | ||
| Base station's signaling area | Once every month / | |
| Base station's charging contacts | ||
| Base station's auto-empty vent | ||
| Omnidirectional wheel | ||
| Edge sensor | ||
| Laser Distance Sensor (LDS) | ||
| 3D dual-line laser sensors | ||
| Part Maintenance Frequency Replacement Period | ||
| Carpet sensor | Once every month | / |
| Cliff sensors | ||
| Bumper Window | ||
| Robot's charging contacts | ||
| Bumper | ||
| Robot's auto-empty vent | ||
| Robot's automatic water refilling inlet | ||
| Bottom of the robot | ||
| Dust box Clean it as needed | ||
| Dust bag | / months | Every 2 to 4 months |
| Mop pad Every 1 to 3 months | ||
Note: The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.

Routine Maintenance
Washboard Base
The base station will perform washboard self-cleaning along with each mop pad cleaning. For deep cleaning, please refer to the following steps.
- Enable the washboard base cleaning function in the app, and the robot will exit the base station automatically. Take out the washboard and wait for water to fill the washboard base.

natural_image
Line drawing of a microwave oven and adjacent refrigerator with a power outlet (no text or symbols)- Use the cleaning tool to clean the washboard base. After a moment, the base station will automatically pump out the used water. Then wipe the washboard base with a soft and dry cloth.

natural_image
Line drawing of two identical electric heaters with a hand placing a blue socket on the cooler (no text or symbols)- Flip the washboard over, remove the roller cover and the roller in turn, and then pull off the end caps of the roller.

text_image
WipersNote: If the roller cover is blocked by wipers on both sides of the washboard, rotate the roller to move them aside.
- Remove the hair tangled in the roller, and then reassemble the parts according to corresponding colors, as shown in the figure below.

natural_image
Mechanical assembly diagram showing a cylindrical component being inserted into a fan or housing (no text or symbols present)Routine Maintenance
- Rinse the washboard with clean water, wipe it clean and then put it back into the base station downwards in an inclined way.

natural_image
Illustration showing a hand washing a faucet and collecting water from a bowl, with a close-up of the device's handle (no text or symbols present)- Use the app or briefly press the button on the robot to make it return to the base station.

natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)Note: During cleaning, do not make the robot return to the base station.
Used Water Tank
- Remove the used water tank, open its cover and pour out the used water.

natural_image
Line drawing of a mechanical device with internal components and fluid flow (no text or symbols)- Rinse the used water tank with clean water, and use the provided cleaning tool to clean the inner wall of the used water tank.

natural_image
Line drawing of a hand using a tool to clean or prepare a container with a faucet (no text or symbols)Note: The float ball in the used water tank is a movable part. Do not apply too much force when cleaning it to avoid damaging it.

Routine Maintenance
Dust Bag
- Remove the dust tank cover and discard the dust bag.

natural_image
Illustration of a cleaning machine and a small container (no text or symbols)Note: Pulling upwards on the handle will seal the bag to prevent the dust and debris from accidentally falling out.

natural_image
Technical line drawing of a mechanical device with internal components and no visible text or symbols- Install a new dust bag.

natural_image
Diagram of a mechanical device with a magnified inset showing a component (no text or symbols present)- Reinstall the dust tank cover.2. Remove the dust and debris from the filter with a dry

natural_image
Diagram of a cylindrical device with a lid and base, showing directional arrows (no text or symbols)Routine Maintenance
Dust Box and Filter
- Open the robot cover and press the dust box clip to remove the dust box.

natural_image
Diagram of a robotic vacuum cleaner inside a circular housing, with a magnified inset showing the blade and handle (no text or symbols)- Open the dust box cover, remove the filter, and then empty the dust box as shown in the diagram.

natural_image
Illustration showing a printer and a mechanical device pouring liquid into a container (no text or symbols)- Gently tap the basket of the filter to remove the dirt.

Note: Do not attempt to clean the filter with a brush, a finger or sharp objects to prevent damage.
- Rinse the dust box and filter with water and dry them completely before reinstalling.

text_image
Diagram illustrating three stages of a solar heating system: water intake, heat transfer, and cooling.Note:
- Rinse the dust box and filter with clean water only. Do not use any detergent.
- Use the dust box and filter only when they are completely dry.

Routine Maintenance
Main Brush
- Press the brush guard clips inwards to remove the brush guard and lift the brush out of the robot.

text_image
Diagram showing a device interior with labeled components and a magnified view of the component being held by a hand.- Pull out the brush covers at both ends of the brush as shown in the figure. Use the provided cleaning tool to remove any hair tangled in the brush. Reinstall the brush covers on both ends of the brush, and then reinstall the brush. Press on the brush guard to lock it in place.

natural_image
Diagram showing a hand holding cable and a CD-ROM drive assembly (no text or symbols)Side Brush
Unscrew the side brush with a screwdriver, clean the hair from the brush, and then screw it back on.

natural_image
Illustration of hands using a tool to adjust or install a mechanical component, showing internal components and assembly (no text or symbols)Routine Maintenance
Mop Pad Holder
Remove and clean the mop pad holder.

natural_image
Technical illustration showing a mechanical assembly with circular components and a hand holding a disc (no text or symbols present)Omnidirectional Wheel

natural_image
Diagram showing a hand holding a small device next to a circular mechanical component with no visible text or symbols.Note:
- Use a tool such as a small screwdriver to separate the axle and tire of the omnidirectional wheel. Do not use excessive force.
- Rinse the omnidirectional wheel under the running water and put it back after drying it completely.
Robot Sensors and Charging Contacts
Wipe sensors and charging contacts of the robot by using a soft and dry cloth, as shown in the below figure:

text_image
Laser Distance Sensor (LDS) Bumper Window 3D Dual-Line Laser Sensors Edge Sensor Bumper Charging Contacts
text_image
Cliff Sensors Carpet SensorNote: A wet cloth can damage sensitive elements within the robot and the base station. Please use a dry cloth for cleaning.

Routine Maintenance
Charging Contacts
Clean the charging contacts and the signaling area of the base station with a soft and dry cloth.

natural_image
Simple line drawing of a cylindrical device with a blue mouse inside, no text or symbols present.Auto-empty Vents
Clean the auto-empty vents of the robot and the base station with a soft and dry cloth.

natural_image
Line drawings of a vacuum cleaner and a cylindrical device with control buttons (no text or symbols)Mop Pad
Remove the mop pad from the mop pad holder to replace it.

natural_image
Illustration showing hands holding circular components with a blue arrow indicating rotation (no text or symbols)Battery
The robot contains a high-performance lithium-ion battery pack. Make sure that the battery remains well-charged for daily use to maintain optimal battery performance. If the robot is not used for an extended period of time, turn it off and put it away. To prevent damage from over-discharging, charge the robot at least once every three months.
Troubleshooting
| Problem Solution | |
| The robot will not turn on. | The battery is low. Recharge the robot on the base and try again.The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature between 32°F (0°C) and 104°F (40°C). |
| The robot will not charge. | The base station is not connected to power, please make sure both ends of its power cord are correctly plugged in.The contact between the charging contacts on the base station and the robot is poor, please clean the charging contacts.Check whether there is any foreign object at the connector of the robot and remove the foreign object if any. |
| The robot fails to connect to Wi-Fi. | The Wi-Fi network password is incorrect. Make sure the password used to connect to your Wi-Fi network is correct.The robot does not support a 5 GHz Wi-Fi connection. Make sure the robot is connected to a 2.4 GHz Wi-Fi connection.The Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.The robot may not be ready to be configured. Please exit and re-enter the app, and then try again as instructed. |
| The robot cannot find and return to the base station. | The base station is disconnected from power or moved when the robot is not on it. Please connect the base station to the power supply or place the robot onto the base station to charge.There are too many obstructions around the base station. Place the base station in a more open area.Moving the robot may cause it to re-position itself, and it will recreate a map if re-positioning fails. If the robot is too far from the base station, it might not be able to automatically return on its own, in which case you will need to manually place the robot onto the base station.Wipe the signaling area on the base station to remove dust or debris. |
| The robot gets stuck in front of the base station and cannot return to it. | Clear any obstruction within 5 cm on the left and right sides or within 1.5 m in front of the base station to prevent the robot from being blocked.The route for returning to charge is blocked, e.g. the door is closed.The robot may slip if the floor in front of the base station is overly wet. If so, clean the excess water before trying again.It is recommended to move the base station to a different place and try again.Make sure the ramp extension plate is installed properly. |
| The robot will not turn off. | The robot cannot be turned off when it is charging. It is recommended to move the robot from the base station, and then press and hold the button for 3 seconds to turn it off.If the robot cannot be turned off by performing step 1, press and hold the button for 10 seconds to forcibly turn off the robot. If the problem persists, please contact after-sales service. |
Troubleshooting
| Problem Solution | |
| The charging speed is slow. | It takes about 4.5 hours to fully charge the robot when its battery is low.If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow down to extend the battery life.The charging contacts on both the robot and the base may be dirty, please wipe them with a dry cloth. |
| The noise increases while the robot is operating. | Check whether the dust box filter is clogged. If so, clean it or replace it.A hard object may be caught in the main brush or the dust box. Check and remove any hard object.The main brush or the side brush may become tangled. Check and remove any foreign objects.Switch the suction mode to Standard or Quiet. |
| The robot moves without following the set route. | Objects such as power cords and slippers should be organized before using the robot.Working on wet slippery surfaces causes the main wheel to slip. It is recommended to dry the wet places before using the robot.Wipe the bumper window and 3D dual-line laser sensors on the robot with a clean, soft cloth to keep them clean and unobstructed. |
| The robot misses the rooms to be cleaned. | Make sure that the doors of the rooms to be cleaned are open.Check whether there is a threshold higher than about 2 cm at the door of the room. The robot cannot climb over high thresholds or steps.The place in front of the room to be cleaned may be wet and slippery, causing the robot to slip and work abnormally.Please try drying the floor before using the robot. |
| The robot will not resume cleaning after charging. | Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming cleaning.The robot will not resume cleaning after you manually place the robot on the base station or send the robot to charge via the app or the button ⏻ |
Troubleshooting
| Problem Solution | |
| The station cannot automatically empty the dust box. | Check whether the dust bag in the dust tank is full.If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the base station, or the dust box. If any, clean the blocked part in time. |
| The water level in the washboard is abnormal. | Check whether the seal on the used water tank is loose or not correctly installed, and manually reset it if so. If the problem persists, please contact the after-sales service team.Gently press down on the used water tank to make sure it is installed correctly.Remove the washboard and check whether the sewage drain is blocked and clean it.Check the cleaning solution. Do not add any liquid other than the officially-approved cleaning solution. |
| The mop pad holder is raised abnormally. | Please remove the mop pad holder to check if there is any foreign object stuck in it, and try to restart the robot. If the problem persists, please contact the after-sales service team. |
| There is water under the clean water tank or around the seal. | When taking out the clean water tank, some water in the pipe may be left under the tank or around the seal. This is normal. Please wipe with a dry cloth. |
For more support, contact us via https://global.dreametech.com

Specifications
Robot
| Model RLX63CE/RLX63CE-2 | |
| Charging Time Approx. 4.5 hours | |
| Rated Voltage 14.4 V | --- |
| Rated Power 75 W | |
| Operation Frequency 2400-2483.5 | MHz |
| Maximum Output Power <20 dBm |
Base Station
| Model RCXE0307/RCXE0307-5 | |
| Rated Input 220-240 V 50-60 Hz | ~ |
| Rated Output 20 V 2 A | --- |
| Rated Power (during dust emptying) | 700 W |
| Rated Power (during hot water cleaning) | 1160 W |
| Rated Power (during charging and drying) | 89 W |
Under normal use of condition, this equipment should be kept a separation distance of at least 20 cm between the antenna and the body of the user.
Note:
- Rated Power (during hot water cleaning) is determined by the power value during the representative period (water temperature 25^ ).
- Rated Power (during charging and drying) is determined by the power value during full load period.
Battery Disposal and Removal
EN
The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed by qualified technicians and discarded at an appropriate recycling facility.
- the battery must be removed from the appliance before it is scrapped;
- the appliance must be disconnected from the supply mains when removing the battery;
- the battery is to be disposed of safely.
CAUTION:
Before removing the battery, disconnect the power and run out the battery as much as possible.
Unneeded batteries should be discarded at an appropriate recycling facility.
Do not expose to high temperature environment to avoid risks of explosion.
Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.
Removal Guide:
- Turn over the robot, use a proper tool to remove the screws on the back of the robot, and then remove the cover.
- Unplug the terminals between the battery and PCB board to remove the battery.
WEEE Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.
DE
Sicherheitshinweise
natural_image
Simple line drawing of a circular device with a central knob and two horizontal lines, no text or symbols present.Roboter

natural_image
Line drawing of a cylindrical device with a control panel and ventilation grille (no text or symbols)Basisstation
Anderes Zubehör


der Basisstation


(Dreame X40 Ultra Complete)

natural_image
Simple line drawing of a circular device with a central knob and two horizontal lines (no text or symbols)Roboter

natural_image
Line drawing of a cylindrical device with a control panel and fan (no text or symbols)Basisstation
Anderes Zubehör




natural_image
Top-down schematic of a circular device with internal components and a small rectangular component (no text or symbols)natural_image
Illustration of a room with a teddy bear, computer, keyboard, mouse, and a red X symbol (no text or labels)natural_image
Line drawing of a room layout with a desk, chair, fan, and door (no text or symbols)natural_image
Diagram showing a robotic vacuum cleaner placed on a balcony versus a single sofa, both with blue checkmarks indicating inspection (no text or symbols present)natural_image
Interior hallway with a person standing at the entrance and a red 'X' symbol in the center (no text or symbols present)natural_image
Diagram of a device with ventilation slots and a base panel, showing no text or symbols.text_image
Technical diagram showing three views of a robotic vacuum cleaner with labeled parts and directional arrows indicating motion.Vor der Verwendung
natural_image
Line drawing of a kitchen appliance with a hand holding a tray and a mounted device, next to an electric oven (no text or symbols)natural_image
Diagram showing three stages of a device with a blue arrow indicating motion, no text or symbols presentHinweis:
natural_image
Diagram of a cleaning or cleaning device with a pump and lid, showing no text or symbols.natural_image
Line drawing of a portable air conditioner unit with power button and outlet (no text or symbols)Hinweis:
natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)Anwendung
natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)Hinweis:
natural_image
Line drawing of a room interior with a mounted air conditioner unit and a hand inserting a component (no text or symbols)natural_image
Illustration of two identical electric heaters with a hand placing a blue pot on the top (no text or symbols)natural_image
Illustration of a hand holding a device with blue handles and a mechanical component, showing assembly steps (no text or symbols)natural_image
Technical diagram showing a mechanical assembly with directional arrows and component outlines (no text or labels)DE
Regelmäßige Wartung
natural_image
Illustration showing a faucet pouring liquid into a bowl and a hand holding a device next to a water dispenser (no text or symbols present)natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)natural_image
Line drawing of a mechanical device with internal components and liquid droplets (no text or symbols)natural_image
Line drawing of a hand using a tool to clean or repair a container with a faucet (no text or symbols)natural_image
Illustration of a printer and a cup with paper handling (no text or symbols)natural_image
Technical line drawing of a mechanical device with internal components and mounting base (no text or symbols)natural_image
Diagram of a mechanical device with a magnified inset showing a component (no text or symbols present)natural_image
Diagram of a cylindrical device with a base and top, showing internal structure and directional arrows (no text or symbols)natural_image
Diagram of a robotic vacuum cleaner with a device inside, showing a close-up view of the component (no text or symbols present)natural_image
Illustration showing a printer and a mechanical device pouring liquid into a container (no text or symbols)text_image
Diagram illustrating three different water treatment methods: tap irrigation, surface drying, and air filtration with 24-hour cycle.Hinweis:
text_image
Diagram showing a device interior with labeled components and a magnified view of the handle interacting with a device.natural_image
Diagram showing a hand holding a cable being inserted into a CD or DVD drive (no text or symbols present)Seitenbürste
natural_image
Illustration showing hands using a tool to adjust or install a mechanical component (no text or symbols present)DE
Regelmäßige Wartung
Wischpadhalter
natural_image
Diagram showing a mechanical assembly with internal components and a hand holding a disc (no text or symbols present)natural_image
Diagram showing a hand holding a small device connected to a circular device with internal components (no text or symbols)Hinweis:
natural_image
Line drawing of a cylindrical device with a blue mouse and control panel (no text or symbols)natural_image
Line drawings of a vacuum cleaner and a cylindrical device with control buttons (no text or symbols)Wischpad
natural_image
Three hand-drawn diagrams showing hands holding circular components with a magnified inset (no text or symbols)Akku
natural_image
Simple line drawing of a circular device with a central knob and two horizontal lines, no text or symbols present.Robot

natural_image
Line drawing of a cylindrical device with a top panel and control panel (no text or symbols)Station de base
Autres accessoires

d'alimentation
natural_image
Simple line drawing of a circular device with a central knob and a small top label (no text or symbols)Robot

natural_image
Line drawing of a cylindrical device with a flat top and control panel (no text or symbols)Station de base
Autres accessoires

natural_image
Illustration of a room with a teddy bear, computer, keyboard, mouse, and a red X symbol (no text or labels)natural_image
Line drawing of a room layout with a desk, chair, fan, and door (no text or symbols)natural_image
Diagram showing a robotic vacuum cleaner placed on a balcony versus a single sofa, both with blue checkmarks indicating inspection (no text or symbols present)natural_image
Interior hallway with a person standing at the entrance and a red 'X' mark on the floor, no text or symbols present.natural_image
Diagram of a device with ventilation slots and a base panel, showing internal components without any text or symbols.text_image
Technical diagram showing three views of a robotic vacuum cleaner with labeled parts and directional arrows indicating motion.Avant l'utilisation
natural_image
Line drawing of a robotic vacuum cleaner operating a mounted device in a room with an electrical outlet (no text or symbols)natural_image
Line drawing of three different electronic devices with no visible text or symbolsRemarque :
natural_image
Diagram of a water purifier and its water filter system, showing components like a pump and water outlet (no text or labels)natural_image
Line drawing of a portable air conditioner unit with power button and electrical outlet (no text or symbols)Remarque :
natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)Remarque :
natural_image
Line drawing of a room interior with a microwave oven and a hand inserting a component (no text or symbols)natural_image
Illustration of two identical portable air purifiers with blue liquid, one being stirred by a hand (no text or symbols)natural_image
Mechanical assembly diagram showing a cylindrical component with directional arrows and a multi-circular housing (no text or symbols)FR
natural_image
Illustration showing a hand washing a faucet and collecting food from a bowl, with a close-up of hands using a water dispenser (no text or symbols)natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)natural_image
Line drawing of a mechanical device with no visible text or symbolsnatural_image
Line drawing of a hand using a tool to clean or repair a mechanical component with a faucet (no text or symbols)natural_image
Illustration of a cleaning machine and a small container (no text or symbols)natural_image
Technical line drawing of a mechanical device with internal components and mounting base (no text or symbols)natural_image
Diagram of a mechanical device with a magnified inset showing a component (no text or symbols present)natural_image
Diagram of a cylindrical device with heat exchanger and cooling fins, showing no text or symbolsFR
natural_image
Diagram of a robotic vacuum cleaner with a device inside, showing a close-up view of the component (no text or symbols present)natural_image
Diagram showing a printer with an upward arrow and a mechanical device pouring liquid into a container (no text or symbols)text_image
Diagram illustrating three different water treatment methods: tap irrigation, surface drying, and air filtration with 24-hour cycle.Remarque :
text_image
Diagram showing a device's internal components with an arrow indicating assembly or transformation, including a magnified inset of the device's handle.natural_image
Diagram showing a hand holding a cable with directional arrows, next to an open CD or DVD case (no text or symbols present)Brosse latérale
natural_image
Illustration of hands using a tool to adjust or install a device inside a circular housing (no text or symbols present)FR
natural_image
Diagram showing a mechanical assembly with internal components and a hand holding a disc (no text or symbols present)natural_image
Diagram showing a hand holding a small device next to a circular mechanical component with internal components (no text or symbols)Remarque :
natural_image
Line drawing of a mechanical device with a blue tool inserted, no text or symbols presentnatural_image
Line drawings of a vacuum cleaner and a cylindrical device (no text or symbols)Serpillière
natural_image
Illustration showing hands holding circular components with a magnified view of the disc (no text or symbols)Batterie
natural_image
Simple line drawing of a circular device with a central knob and two horizontal lines, no text or symbols present.Robot

natural_image
Line drawing of a cylindrical device with a top-mounted base and front panel (no text or symbols)Stazione base
Altri accessori

alimentazione
natural_image
Simple line drawing of a circular device with a central hub and two horizontal lines, no text or symbols present.Robot

natural_image
Line drawing of a cylindrical device with a flat top and control panel (no text or symbols)Stazione base
Altri accessori

natural_image
Top-down schematic of a circular device with internal components and a central hub (no text or symbols)natural_image
Illustration of a room with a teddy bear, computer, keyboard, mouse, and a red X mark (no text or symbols)natural_image
Line drawing of a simple room layout with a desk, chair, lamp, and door (no text or symbols)natural_image
Illustration showing a robotic vacuum cleaner placed on a balcony next to a sofa, with no text or symbols present.natural_image
Interior hallway with a person standing at the entrance and a red 'X' mark on the floor, no text or symbols present.natural_image
Diagram of a device with ventilation slots and a base panel, showing no text or symbolstext_image
Technical diagram showing three views of a robotic vacuum cleaner with labeled parts and directional arrows indicating motion.
Prima dell'uso
natural_image
Line drawing of a kitchen appliance with a hand holding a tray and a mounted refrigerator (no text or symbols)natural_image
Line drawing of three different electronic devices with no visible text or symbolsNota:
natural_image
Diagram of a cleaning or recycling device with a pump and two containers (no text or symbols)natural_image
Line drawing of a hand operating a power button next to a server unit, with an electrical outlet nearby (no text or symbols)Nota:
natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)Come si usa
natural_image
Line drawing of a robotic vacuum cleaner in a corner with an electrical outlet (no text or symbols)Nota:
natural_image
Line drawing of two room interior setups with a vacuum cleaner and a hand operating a device (no text or symbols)natural_image
Line drawing of two identical portable air purifiers with a hand placing a blue liquid into the top (no text or symbols)natural_image
Illustration of a hand using a tool to adjust a mechanical component, with no visible text or symbols.natural_image
Mechanical assembly diagram showing a cylindrical component with directional arrows and a separate view of a fan-like structure (no text or symbols)natural_image
Illustration showing a hand washing a faucet and collecting food from a bowl, with a close-up of hands cleaning the appliance (no text or symbols)natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)natural_image
Line drawing of a mechanical device with internal components and liquid droplets (no text or symbols)natural_image
Line drawing of a hand using a tool to clean or prepare food in a container (no text or symbols)natural_image
Illustration of a printer with paper and a small container (no text or symbols)natural_image
Technical line drawing of a mechanical device with internal components and no visible text or symbolsnatural_image
Diagram of a mechanical device with a magnified inset showing a close-up view of a component (no text or symbols present)natural_image
Diagram of a cylindrical device with a base and top, showing internal structure and directional arrows (no text or symbols)natural_image
Diagram of a robotic vacuum cleaner with a close-up view showing the component (no text or symbols present)natural_image
Illustration showing a printer with an arrow indicating process and a bucket pouring liquid into it (no text or symbols)text_image
Diagram illustrating three stages of a water treatment procedure: surface runoff, filtration with sunlight, and storage with 24 hours cycle.Nota:
text_image
Diagram showing a device's internal components with an arrow indicating direction, including a magnified view of the device's handle.natural_image
Diagram showing a hand holding a cable with directional arrows, next to an open electronic device (no text or symbols present)Spazzola laterale
natural_image
Illustration showing hands using a tool to adjust or install a device inside a circular housing (no text or symbols present)natural_image
Technical illustration showing a mechanical assembly with internal components and a hand holding a disc (no text or symbols present)natural_image
Diagram showing a hand holding a small device next to a circular mechanical component with a blue sphere (no text or symbols)Nota:
natural_image
Line drawing of a mechanical device with a blue tool inserted, no text or symbols presentnatural_image
Line drawings of a vacuum cleaner and a cylindrical device with control buttons (no text or symbols)Tampone del mocio
natural_image
Illustration showing two hands holding circular components with a magnified view of the inner ring (no text or symbols)Batteria
natural_image
Simple line drawing of a circular device with a central knob and two horizontal lines, no text or symbols present.Robot

natural_image
Line drawing of a cylindrical device with a control panel and ventilation slots (no text or symbols)Estación base
Otros accesorios
natural_image
Simple line drawing of a circular device with a central knob and a small top label (no text or symbols)Robot

natural_image
Line drawing of a cylindrical device with a top-mounted control panel (no text or symbols)Estación base
Otros accesorios

natural_image
Illustration of a room with a teddy bear, computer, keyboard, mouse, and a red X symbol (no text or labels)natural_image
Line drawing of a room layout with a desk, chair, fan, and door (no text or symbols)natural_image
Diagram showing a robotic vacuum cleaner placed on a balcony versus a single sofa, both with blue checkmarks indicating inspection (no text or symbols present)natural_image
Interior hallway with a person standing at the entrance and a red X mark on the floor, no text or symbols present.natural_image
Diagram of a device with ventilation slots and a base panel, showing internal components without any text or symbols.text_image
Technical diagram showing three views of a robotic vacuum cleaner with labeled parts and directional arrows indicating motion.Antes de usar
natural_image
Line drawing of a kitchen appliance with a hand holding a plate and a mounted refrigerator (no text or symbols)natural_image
Diagram showing three views of a device with a fan, panel, and base components (no text or symbols)Nota:
natural_image
Illustration of a washing machine and a water dispenser with a blue handle (no text or symbols)natural_image
Line drawing of a hand operating a power button next to a device with a power outlet (no text or symbols)Nota:
natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)Modo de uso
natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)Nota:
natural_image
Line drawing of two room interior setups with a vacuum cleaner and a hand placing a component (no text or symbols)natural_image
Illustration of two identical portable air purifiers with blue liquid, one being stirred by a hand (no text or symbols)natural_image
Technical diagram showing a mechanical assembly with directional arrows and component outlines (no text or labels)ES
natural_image
Illustration showing a hand cleaning a faucet and using a handheld device to clean water (no text or symbols present)natural_image
Line drawing of a robotic vacuum cleaner in a room with an electrical outlet (no text or symbols)natural_image
Line drawing of a mechanical device with internal components and liquid droplets (no text or symbols)natural_image
Line drawing of a hand using a tool to clean or prepare food items from a container (no text or symbols)natural_image
Illustration of a cleaning machine and a small container (no text or symbols)natural_image
Technical line drawing of a mechanical device with internal components and mounting base (no text or symbols)natural_image
Diagram of a mechanical device with a magnified inset showing a component (no text or symbols present)natural_image
Diagram of a cylindrical device with heat exchanger and cooling fins, showing no text or symbolsES
natural_image
Diagram of a robotic vacuum cleaner with a device inside, showing a close-up view of the component (no text or symbols present)natural_image
Illustration showing a printer and a mechanical device pouring liquid into a container (no text or symbols)text_image
Diagram illustrating three different water treatment methods: tap irrigation, surface drying, and air filtration with 24-hour cycle.Nota:
text_image
Diagram showing a device's internal components with an arrow indicating direction, including a magnified inset of the device's handle.natural_image
Technical line drawing showing a hand holding a cable with directional arrows, alongside an open electronic device (no text or symbols present)Cepillo lateral
natural_image
Illustration of hands using a tool to adjust or install a device inside a circular housing (no text or symbols present)natural_image
Diagram showing a mechanical assembly with internal components and a hand holding a disc (no text or symbols present)Rueda omnidireccional

natural_image
Diagram showing a hand holding a small device connected to a circular mechanical component (no text or symbols visible)Nota:
natural_image
Simple line drawing of a cylindrical container with a blue object inside, no text or symbols present.natural_image
Line drawings of a vacuum cleaner and a cylindrical device (no text or symbols)Mopa
Retire la mopa del soporte de mopa pare sustituirla.
