RLC-823S1W - Surveillance Camera REOLINK - Free user manual and instructions

USER MANUAL RLC-823S1W REOLINK

If you need any technical help, please visit our official support site and contact our support team before returning the products, https://support.realink.com.

CET PRODUCT SERVICE SP. Z O.O.

Ul. Dluga 33 102 Zgierz, Polen

CET PRODUCT SERVICE LTD.

Beacon House Stokenchurch Business Park, Ibstone Rd,

Stakenchurch High Wycombe, HP14 3FE, United Kingdom

January 2024

QSG1_A

58.03.006.0062

reolink

Be Prepared, Be Reolink

EN/DE/FR/IT/ES

Item No.: W840

Operational Instruction

Apply to: RLC-823S1W

@ReolinkTech https://reolink.com

EN

Contents

What's in the Box 2

Camera Introduction 3

Connection Diagram 4

Set up the Camera 5

Mount the Camera 6

Install the Camera....7

Troubleshooting....12

Specification 13

Notification of Compliance 14

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What's in the Box

Camera

Waterproof Lid

Ethernet Cable

Quick Start Guide

Surveillance Sticker

Mounting Template

Power Adapter

Pack of Screws

Wire Rope Anchor

4.5m Power Extension Cable

Camera Introduction Connection Diagram

Technical diagram of a surveillance camera with numbered components and an inset close-up showing internal wiring.

① Antenna
② Bracket
③ Daylight Sensor
④ Microphone
⑤ Lens
⑥ IR LEDs
⑦ Spotlight
⑧ microSD Card Slot
⑨ Reset Button
⑩ Speaker
⑪ LAN Port
⑫ Power Port

Before initial setup, follow the steps below to connect your camera.

1. Connect the camera to a LAN port on your router with an Ethernet cable.
2. Use the power adapter to power on the camera.

NOTE:

Ensure that the antennas are installed before connecting the camera.

Router Camera Network Cable Power Cable Power Adapter

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Set up the Camera Mount the Camera

Download and launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.

- On Smartphone

Scan to download the Reolink App.

- On PC

Download path of the Reolink Client: Go to https://reolink.com > Support > App & Client.

NOTE:

• When setting up the WiFi camera, you need to follow the onscreen instructions to finish the WiFi configuration first.
• Once the camera successfully connects to the WiFi network, you can disconnect the Ethernet cable. The camera will now operate wirelessly.

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Installation Tips

• Do not face the camera towards any light sources.
• Do not point the camera towards a glass window. Or, it may result in poor image quality because of the window glare by infrared LEDs, ambient lights or status lights.
• Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image quality. To ensure the best image quality, the lighting condition for both the camera and the capture object shall be the same.
• To ensure better image quality, it's recommended to clean the dome cover with a soft cloth from time to time.
• Make sure the power ports are not directly exposed to water or moisture and not blocked by dirt or other elements.
• With IP waterproof ratings, the camera can work properly under conditions like rain and snow. However, it doesn't mean the camera can work underwater.
• Do not install the camera at places where rain and snow can hit the lens directly.

Install the Camera

Wall Mounting

Diagram showing two identical mechanical devices with rotating blades and directional arrows indicating motion (no text or symbols)

1. Install the antennas to the camera.

Three-step diagram showing a mechanical device with a handle, viewed from top, side, and front views (no text or symbols)

1. Connect the wire rope anchor between the camera and the bracket.

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Diagram showing two labeled components with dotted lines and arrows, possibly illustrating a physical or engineering concept.

1. Put the mounting template on the desired position of the wall and drill holes accordingly.

Technical diagram showing a mechanical component being inserted into a device, with an arrow indicating the process.

1. Install two screws into the upper two holes and hang the bracket over them.

Technical line drawing of a mechanical bracket with a screw and a dotted line indicating alignment (no text or symbols)

1. Install another two screws into the lower two holes to secure the bracket.

Ceiling Mounting

Diagram showing two identical mechanical devices with rotating sensors and a blue arrow indicating transformation (no text or symbols)

1. Install the antennas to the camera.

Diagram showing a mechanical device with three sequential steps: before, after, and after close-up (no text or symbols present)

1. Loosen the screws to detach the camera from the bracket.

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    A["Top Air Inlet"] --> B["Valve with Switch"]
    B --> C["Bottom Air Inlet"]
    C --> D["Valve with Switch"]
    D --> E["Bottom Air Inlet"]

1. Loosen the two screws from the internal and external of the bracket, and swivel it so that it is vertical to the ceiling. Then tighten the screws on the bracket.

Diagram showing a device with three views: top view, side view, and close-up of the interior (no text or symbols)

1. Connect the wire rope anchor between the camera and the bracket.

Simple line drawing of a rectangular plate with four holes and two vertical screws attached to a horizontal surface (no text or symbols)

1. Put the mounting template on the desired position of the ceiling and drill holes accordingly, then insert the drywall anchors.

Technical line drawing of a mechanical assembly with bolts and a shaft (no text or symbols)

1. Secure the bracket base to the mounting surface with screws.

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Troubleshooting

Camera is not Powering on

If your camera is not powering on, please try the following solutions:

- Please check whether the outlet is working properly or not. Try to plug the camera into a different outlet and see if it works.

- Please check whether the DC adapter is working or not. If you have another 12V DC power adapter which is working, please use another power adapter and see if it works.

If these won't work, contact Reolink Support at https://support.reolink.com/.

Infrared LEDs Stop Working

If the Infrared LEDs of your camera stop working, please try the following solutions:

• Enable infrared lights on Device Settings page via Reolink App/Client.
• Check if the Day/Night mode is enabled and set up auto infrared lights at night on Live View page via Reolink App/Client.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check out the infrared light settings again.

If these won't work, contact Reolink Support at https://support.reolink.com/.

Picture is not Clear

If the picture from the camera is not clear, please try the following solutions:

• Check the camera dome cover for dirt, dust or spiderwebs, and clean the dome cover with a soft, clean cloth. The dust-absorber included in the package is recommended.
• Point the camera to a well-lit area, as the lighting condition will affect the picture quality a lot.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check out again.

Specification

Dimension: 373*177*140mm (Ceiling Mount)

Weight: 2.34kg

Operating Temperature: -10°C\~+55°C (14°F\~131°F)

Operating Humidity: 10%-90%

For more Specifications, visit https://reolink.com/.

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Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Radiation Exposure statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

ISED Compliance Statements

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that may cause undesired operation of the device.

ISED Radiation Exposure statement

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.

Simplified EU Declaration of Conformity

Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and Directive 2014/30/EU.

WiFi Operating Frequency

The functions of Wireless Access Systems including Radio Local Area Networks(WAS/RLANs) within the band 5150-5350 MHz for this device are restricted to indoor use only within all European

Union countries (BE/BG/CZ/DK/DE/EE/IE/EL/ES/FR/HR/IT/CY/LV/LT/LU/HU/MT/NL/AT/PL/PT/RO/SI/SK/FI/SE/TR/N O/CH/IS/LI/UK(NI)

Correct Disposal of This Product

This marking indicates that this product should not be disposed with other household wastes, throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if

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purchased from Reolink Official Store or a Reolink authorized reseller Learn more: https://reolink.com/warranty-and-return/.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at realink.com. Keep out of reach of children.

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Inhaltsverzeichnis

Lieferumfang 19

Über die Kamera 21

Technical diagram of a surveillance camera with numbered components and an inset close-up showing internal wiring.

Diagram showing two identical mechanical devices with rotating blades and directional arrows indicating motion (no text or symbols)

Three-step diagram showing a mechanical device with a handle, connected to a panel and a close-up view of its side (no text or symbols present)

Diagram showing two labeled components with dotted lines and arrows, possibly illustrating a physical or engineering concept.

Technical diagram showing a mechanical component being inserted into a housing, with an arrow indicating the process.

Technical line drawing of a mechanical bracket with a screw and dotted line indicating alignment (no text or symbols)

Diagram showing two identical mechanical devices with rotating heads and a blue arrow indicating transformation (no text or symbols)

Diagram showing a mechanical device with three sequential steps: before, after, and after close-up (no text or symbols present)

Diagram showing a device with three views: top view, side view, and side profile (no text or symbols)

Simple line drawing of a rectangular object with four holes and two small pins suspended from a horizontal surface (no text or symbols)

Technical line drawing of a mechanical assembly with bolts and a shaft (no text or symbols)

Technical diagram of a surveillance camera with numbered components and an inset close-up showing internal connector pin layout.

Diagram showing two identical mechanical devices with rotating blades and directional arrows indicating motion (no text or symbols)

Three-step diagram showing a mechanical device with a close-up view of its side, no text or symbols present.

Diagram showing two sensors aligned with a device screen, labeled with Chinese characters and dotted lines indicating alignment.

Technical diagram showing a mechanical component being inserted into a device, with an arrow indicating the process.

Technical line drawing of a mechanical bracket with a screw and a dotted line indicating alignment (no text or symbols)

Diagram showing two identical mechanical devices with rotating sensors and a blue arrow indicating transformation (no text or symbols)

Diagram showing a robot's mechanical assembly process: before and after disassembly, then after assembly (no text or symbols present)

Diagram showing three views of a mechanical device with labeled components, no text or symbols present

Simple line drawing of a rectangular object with four holes and two small pins suspended from a horizontal surface (no text or symbols)

Technical line drawing of a mechanical assembly with bolts and a shaft (no text or symbols)

Technical diagram of a surveillance camera with numbered components and an inset close-up showing internal wiring.

Diagram showing two identical mechanical devices with rotating blades and directional arrows indicating motion (no text or symbols)

Diagram showing three views of a mechanical device with no visible text or symbols

Diagram showing two sensors aligned with a device screen, labeled with Chinese characters and dotted lines indicating alignment.

Diagram showing a mechanical component with a force arrow and a separate view of a rectangular device (no text or symbols present)

Technical line drawing of a mechanical bracket with a screw and a dotted line indicating alignment (no text or symbols)

Diagram showing two identical mechanical devices with rotating heads and a blue arrow indicating transformation (no text or symbols)

Diagram showing a robot's mechanical assembly with three stages: before, after, and after disassembly (no text or symbols present)

Diagram showing three views of a mechanical device with labeled components, no text or symbols present

Simple line drawing of a rectangular object with four holes and two small pins suspended from a horizontal surface (no text or symbols)

Technical line drawing of a mechanical assembly with bolts and a shaft (no text or symbols)

Ulteriori informazioni: https://reolink.com/warranty-and-return/.

Termini e Privacy

Technical diagram of a surveillance camera with numbered components and an inset close-up showing internal connector pinout.

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Diagram showing two identical mechanical devices with rotating blades and directional arrows indicating motion (no text or symbols)

Three-step diagram showing a mechanical device with a handle, viewed from top, side, and front views (no text or symbols)

Diagram showing two labeled components with dotted lines and arrows, possibly illustrating a physical or engineering concept.

Technical diagram showing a mechanical component being inserted into a device, with an arrow indicating the process.

Technical line drawing of a mechanical bracket with a screw and a dotted line indicating alignment (no text or symbols)

Diagram showing two identical mechanical devices with rotating sensors and a blue arrow indicating transformation (no text or symbols)

Diagram showing a mechanical device with three sequential steps: before, after, and after close-up (no text or symbols present)

Diagram showing three views of a device with labeled components and connections, no text or symbols present.

Simple line drawing of a rectangular object with four holes and two small pins suspended from a horizontal surface (no text or symbols)

Technical line drawing of a mechanical assembly with bolts and a shaft (no text or symbols)

Operation of 5150-5250 MHz is restricted to indoor use only.