RLC-840WA - Surveillance Camera REOLINK - Free user manual and instructions
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USER MANUAL RLC-840WA REOLINK
If you need any technical help, please visit our official support site and contact our support team before returning the products, https://support.realink.com.
CET PRODUCT SERVICE SP. Z O.O.
Ul. Dluga 33 102 Zgierz, Polen

CET PRODUCT SERVICE LTD.
Beacon House Stokenchurch Business Park, Ibstone Rd, Stokenchurch High Wycombe, HP14 3FE, United Kingdom
Nov 2023
QSG1_A
58.03.006.0075A
reolink
Be Prepared, Be Reolink
EN/DE/FR/IT/ES
Item No.: W337
Quick Start Guide
Apply to: RLC-840WA

@ReolinkTech https://reolink.com
EN
Contents
What's in the Box 2
Camera Introduction 3
Connection Diagram 5
Set up the Camera 6
Mount the Camera 7
Troubleshooting 10
Specification 11
Notification of Compliance 12
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What's in the Box

Camera Pack of 4.5M Power* Extention Cable

.5M Power* tention Cable

Power Adapter*

Screws

1M
Ethernet Cable

Mounting Template

Reset Needle

Surveillance
Sticker

Quick Start Guide
NOTE:
* Quantity of accessories varies with the camera model you purchase.
Camera Introduction

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Mount Built-in Mic 3000K Warm Lights Lens IR LEDs Daylight Sensor Waterproof Lid Power Port Network CableEnglishEnglish3 4
microSD Card Slot
*Loosen the screws with a screwdriver (not included) to access the microSD card slot
Reset Button
* Press and hold the reset button for 5s with a pin to restore factory settings.
Speaker


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Line drawing of a surveillance camera with lens and handle (no text or symbols)Connection Diagram
Before initial setup, follow the steps below to connect your camera.
-
Connect the camera to a LAN port on your router with an Ethernet cable.
-
Use the power adapter to power on the camera.
NOTE:
Ensure that the antennas are installed before connecting the camera.

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Camera Router Network Cable Power Cable Power AdapterSet up the Camera
Download and launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.
- On Smartphone
Scan to download the Reolink App.


- On PC
Download path of the Reolink Client: Go to https://reolink.com > Support > App & Client.
NOTE:
- When setting up the WiFi camera, you need to follow the onscreen instructions to finish the WiFi configuration first.
- Once the camera successfully connects to the WiFi network, you can disconnect the Ethernet cable. The camera will now operate wirelessly.
Mount the Camera
Installation Tips
- Do not face the camera towards any light sources.
- Do not remove the protective film from the dome cover until the installation is complete.
- Do not point the camera towards a glass window. Or, it may result in poor image quality because of the window glare by infrared LEDs, ambient lights or status lights.
- Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image quality. To ensure the best image quality, the lighting condition for both the camera and the capture object shall be the same.
- To ensure better image quality, it's recommended to clean the dome cover with a soft cloth from time to time.
- Make sure the power ports are not directly exposed to water or moisture and not blocked by dirt or other elements.
- With IP waterproof ratings, the camera can work properly under conditions like rain and snow. However, it doesn't mean the camera can work underwater.
- Do not install the camera at places where rain and snow can hit the lens directly.
Install the Camera

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Diagram showing three vertical supports with labeled arrows and a central oval shape, possibly indicating a system or measurement setup.Put the mounting template on the ceiling and drill holes at the indicated locations, then insert the drywall anchors.

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Line drawing of a small snail device with handle and base (no text or symbols)Screw the dome cover off the camera base with the hex key.

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Line drawing of a mechanical device with a circular component and attached parts (no text or symbols)NOTE: Keep the protective film on the dome cover until the installation is complete.
Screw the camera base to the ceiling.

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Diagram of a mechanical device with rotating components and directional arrows (no text or symbols)Adjust the camera's viewing angle as needed.

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5 δ σ θ δ' θ' δ Δ:Align the arrows and the notch according to the diagram.
- Arrows on camera base
- Notch on camera module
- Arrow on camera top

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Line drawing of a mechanical device with a cylindrical component and a base mount (no text or symbols)Attach the dome cover to the camera base by tightening the screws.
NOTE: Remove the protective film from the dome cover after the installation.
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Troubleshooting
Camera is not Powering on
If your camera is not powering on, please try the following solutions:
- Please check whether the outlet is working properly or not. Try to plug the camera into a different outlet and see if it works.
- Please check whether the DC adapter is working or not. If you have another 12V DC power adapter which is working, please use another power adapter and see if it works.
If these won't work, contact Reolink Support at https://support.reolink.com/.
Infrared LEDs Stop Working
If the Infrared LEDs of your camera stop working, please try the following solutions:
- Enable infrared lights on Device Settings page via Reolink App/Client.
- Check if the Day/Night mode is enabled and set up auto infrared lights at night on Live View page via Reolink App/Client.
- Upgrade the firmware of your camera to the latest version.
- Restore the camera to factory settings and check out the infrared light
settings again.
If these won't work, contact Realink Support at https://support.reolink.com/.
Picture is not Clear
If the picture from the camera is not clear, please try the following solutions:
- Check the camera dome cover for dirt, dust or spiderwebs, and clean the dome cover with a soft, clean cloth. The dust-absorber included in the package is recommended.
- Point the camera to a well-lit area, as the lighting condition will affect the picture quality a lot.
- Upgrade the firmware of your camera to the latest version.
- Restore the camera to factory settings and check out again.
Specification
Dimension: Φ117x 86mm
Weight:604.1g
Operating Temperature: -10°C\~+55°C (14°F\~131°F)
For more Specifications, visit https://reolink.com/.
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Notification of Compliance
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC Radiation Exposure statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
ISED Compliance Statements
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:
ISED Radiation Exposure statement
CE Simplified EU Declaration of Conformity
Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and Directive 2014/30/EU.
WiFi Operating Frequency
The functions of Wireless Access Systems including Radio Local Area Networks(WAS/RLANs) within the band 5150-5350 MHz for this device are restricted to indoor use only within all European
Union countries (BE/BG/CZ/DK/DE/EE/IE/EL/ES/FR/HR/IT/CY/LV/LT/LU/HU/MT/NL/AT/PL/PT/RO/SI/SK/FI/SE/TR/N O/CH/IS/LI/UK(NI)

Correct Disposal of This Product
This marking indicates that this product should not be disposed with other household wastes. throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
Limited Warranty
This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller Learn more: https://reolink.com/warranty-and-return/.
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Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.
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Inhaltsverzeichnis
Lieferumfang 18
Über die Kamera 19
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Line drawing of a surveillance camera with lens and handle (no text or symbols)Verbindungsdiagramm
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Line drawing of a mechanical device with a circular component and attached parts (no text or symbols)Bringen Sie die
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Line drawing of a surveillance camera with lens and handle (no text or symbols)text_image
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Line drawing of a mechanical device with a circular component and attached parts (no text or symbols)natural_image
Diagram of a mechanical device with rotating components and directional arrows (no text or symbols)natural_image
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Line drawing of a surveillance camera with lens and handle (no text or symbols)Percorso di download del client Reolink: val su https://reolink.com > Supporto > App e client.
NOTA:
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Diagram showing three vertical supports with labeled arrows and a central oval shape, possibly indicating a system or measurement setup.natural_image
Line drawing of a small snail device with handle and base (no text or symbols)natural_image
Line drawing of a mechanical device with a circular component and attached parts (no text or symbols)natural_image
Diagram of a mechanical device with rotating components and directional arrows (no text or symbols)natural_image
Line drawing of a mechanical device with a cylindrical component and a base mount (no text or symbols)Ulteriori informazioni: https://reolink.com/warranty-and-return/.
Termini e Privacy
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