SKV4180B - Fridge INVENTUM - Free user manual and instructions
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USER MANUAL SKV4180B INVENTUM
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Black refrigerator with front and back panels, no visible text or symbols- safety instructions page 16
- product description page 22
- using the appliance for the first time page 23
- use page 24
- cleaning and maintenance page 26
- resolving failures yourself page 27
general terms and conditions of service and warranty page 53
Deutsch
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H F F I G| A 795 |
| B 740 |
| C 1800 |
| D min = 100 |
| E min = 50 |
| F min = 100 |
| G 1580 |
| H 1530 |
| I 135° |
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Illustration of two people installing or adjusting a large wall panel (no text or symbols present)
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Technical line drawing of a dual-panel mechanical structure with mounting feet (no text or symbols)APPARAAT WATERPAS ZETTEN
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Diagram showing a door with an upward arrow and a small rectangular symbol, likely indicating movement or direction.
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Diagram showing a pliers tool interacting with a vertical panel, with an arrow indicating leftward movement.
RUBBEREN STOOTBLOKKEN
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Technical line drawing of a door frame assembly with three views (front, side, and top) showing internal components and mounting features (no text or symbols)natural_image
Illustration showing a container with upward arrows and a shelf, alongside a hand holding a tray (no text or symbols)safety instructions1
- First carefully read the instruction manual in full prior to using the appliance and store the manual in a safe place for future reference.
- Only use this appliance for the purposes described in the instruction manual. The appliance is suitable for storing food. It is possible to freeze fresh food in the freezer section.
- Only connect the appliance to alternate current, to an earthed wall socket, with a mains voltage that corresponds with the information provided on the information plate of the appliance.
- The appliance falls under protective class I and may only be used in combination with an earthed connection. The manufacturer is not liable for unsuitable operation and possible damage caused by unsuitable electric installations.
- Make sure that children are unable to play with the appliance, such as hide in it. This is dangerous.
- Keep the appliance out of reach of children. Children do not see the dangers associated with handling electrical appliances. Therefore, never allow children to operate electrical appliances without supervision. Keep the appliance and cord out of reach of children younger than 8 years of age.
- The appliance can be used by children of 8 years and older and persons with a limited physical, sensory or mental capacity or lack of experience or knowledge, provided they use the appliance under supervision or have been instructed about its safe use and understand the hazards involved.
- The appliance may not be cleaned or maintained by children, unless this is done under supervision.
- During installation, do make sure the power cable is not damaged and does not run along sharp edges.
- Do not use single/multiple adaptors or extension cords at the rear of the appliance.
- Never bend the power cord sharply or allow it to run across hot parts.
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The connection point, socket and/or plug must always be accessible.
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Do not use the appliance if the plug, cord or appliance are damaged, or if the appliance no longer functions properly or if it is damaged in any other way. If this is the case, consult the retailer or our maintenance service. Never replace the plug or cord yourself.
- The appliance must be moved and installed by two or more persons.
- When moving the appliance, do not lift it or pull the doors or handles.
- Be careful when moving the appliance to prevent the floor from getting damaged.
- Check that the appliance is not placed too close to a heat source.
- Do not place heat generating appliances such as (microwave) ovens on top of the fridge.
- In order to ensure proper ventilation, a free space of 10 cm should be maintained around the appliance.
• Install the appliance on a sturdy, flat and stable surface.
• Install the appliance in a dry and well ventilated room.
The appliance is intended for use in a room where the ambient temperature falls within the applicable class, depending on the climate class found on the information plate on the back of the appliance.
| Climate class Ambient temperature |
| SN From 10°C to 32°C |
| N From 16°C to 32°C |
| ST From 18°C to 38°C |
| T From 18°C to 43°C |
- Never cover the ventilation openings.
- Make sure the cooling pipes do not get damaged.
- The water filter may only be mounted to the wall by a recognised installer.
- Do not store explosive or highly flammable substances in the appliance. The vapours could cause a fire hazard or an explosion.
- Do not store glass bottles or jars with liquids in the freezer, as they could break when frozen.
- Do not use mechanical, electrical or chemical agents to speed up the defrosting process.
- Repairs to electrical appliances should only be performed by skilled persons.
- Only use the appliance indoors.
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Always remove the plug from the socket when the appliance must be cleaned or repaired.
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Never use the appliance with parts that are not recommended or supplied by the manufacturer.
- Do not pull the cord and/or appliance to remove the plug from the wall socket. Never touch the plug with wet or moist hands.
- Be careful with ice cubes and ice pops. If these are consumed directly out of the freezer, there is a risk of frostbite.
- Never submerge the appliance, cord or plug in water.
- Never clean the appliance with a high pressure cleaner or steam cleaner.
- The appliance cannot be used with a timer or separate remote control.

Warning:
- Have the light source replaced by a recognised installer.
- This appliance is intended for household and similar use, such as:
- in staff kitchens, shops, offices and other work environments;
- by guests of hotels, motels and other residential environments;
- in Bed&Breakfast type environments;
- farms.
- This appliance is only suitable for household use. If the appliance is not used as intended, no compensation can be claimed in case of defects or accidents and the warranty will be invalidated.
REFRIGERANT
The refrigerant isobutene (R600a) is located in the refrigerant circuit of the appliance. This is a natural and highly environmentally friendly gas, but it is still combustible. During transport and installation of the appliance, make sure that no parts of the refrigerant circuit are damaged. The refrigerant (R600a) is combustible.
WARNING: Refrigerators contain refrigerant and insulation gases. Refrigerants and gases must be disposed of professionally, as they can cause eye injuries or could ignite. Make sure the tubes of the refrigerant circuit do not get damaged before the appliance is disposed of as waste.

WARNING: Risk of fire / combustible material
When the refrigerant circuit gets damaged:
- Avoid open fire and ignition sources.
- Thoroughly ventilate the room in which the appliance is located. It is hazardous to change the specifications or adapt this product in any way. Damages to the mains cord could lead to short circuit, fire and/or electric shocks.
INFORMATION ABOUT THE PREVENTION OF FOOD CONTAMINATION
To prevent food contamination, please observe the following instructions:
- Opening the door for a longer period of time can considerably increase the temperature in the compartments of the appliance.
- Clean surfaces that come in contact with food and open drain systems regularly.
- Store raw meat and fish products in suitable containers in the fridge, making sure they do not make contact with or drip on other food.
- Two star frozen food compartments are suitable for storing pre-frozen food, storing or making ice cream and making ice cubes.
- Compartments with one, two or three stars are not suitable for freezing fresh food.
| Sequence | Compartments TYPE | Recommended storage temp. [°C] | Suitable food |
| 1 Refrigerator | +2 ~ +8 Eggs, prepared | red food, packaged food | food, fruit and vegetables, dairy products, pastry, drinks and other food not suitable for freezing. |
| 2 (***)* Freezer | ≤-18 Seafood (fish, prawns, shellfish), freshwater products and meat products (3 months recommended, the longer the storage time the more flavour and nutritional value are lost), suitable for frozen fresh food. | ||
| 3 *** Freezer | ≤-18 Seafood (fish, prawns, shellfish), freshwater products and meat products (3 months recommended, the longer the storage time the more flavour and nutritional value are lost), suitable for frozen fresh food. | ||
| 4 ** Freezer | ≤-12 Seafood (fish, prawns, shellfish), freshwater products and meat products (3 months recommended, the longer the storage time the more flavour and nutritional value are lost), suitable for frozen fresh food. | ||
| 5 * Freezer | ≤-6 Seafood (fish, prawns, shellfish), freshwater products and meat products (3 months recommended, the longer the storage time the more flavour and nutritional value are lost), suitable for frozen fresh food. | ||
| 6 | 0 stars | -6 ~ 0 | Fresh pork, beef, fish, chicken, some packaged food products, etc. (it is recommended to eat them the same day and preferably not store them for more than 3 days). Processed food products that are partly packaged in closed packaging (food products that are not suitable for freezing). |
| 7 Cooling | -2 ~ +3 | Fresh/frozen pork, beef, chicken freshwater products, etc. (max. 7 days below 0°C, above 0°C it is recommended to eat them the same day and preferably not store them for more than 2 days). Seafood (15 days below 0°C, storage above 0°C is not recommended). | |
| 8 Fresh food | 0 ~ +4 | Fresh pork, beef, fish, chicken, prepared food, etc. (it is recommended to eat them the same day and preferably not store them for more than 3 days). | |
| 9 Wine | +5 ~ +20 | Red wine, | white wine, sparkling wine, etc. |
CAUTION:
Store different food products in accordance with the compartments or the required storage temperature for the products that you bought.
- If the refrigerator remains empty for a longer period of time, switch it off. Defrost, clean and dry the appliance and leave the door open to prevent mould formation in the appliance.
Cleaning the water dispenser (specifically for products with water dispenser):
- Clean the water tanks if they have not been used for 48 hours; if no water has been tapped for 5 days, fully flush the water system that is connected to a water supply.
WARNING
- Package food products in bags and liquids in bottles or containers sealed with lids before placing them in the refrigerator, as otherwise it may become more difficult to clean the interior of the appliance.
ENVIRONMENTAL PROTECTION
The appliance is energy-efficient. Save even more energy by using the appliance in accordance with the following energy saving tips and instructions for an environmentally friendly disposal of the appliance.
Saving energy
- A high ambient temperature has a negative effect on energy consumption. Direct sunlight and other heat sources near the appliance can also have a negative effect.
- Keep ventilation holes free. Covered and dirty holes cause a high energy consumption. Ensure sufficient space around the appliance, so that a ventilation and air flow is able to circulate around the appliance properly.
- Do not open the doors of the appliance more often than necessary and leave the doors open as briefly as possible.
- The distance between the shelves and the rear wall ensures a free air circulation. Do not place food products against the rear wall.
- Set the thermostat to a lower setting if circumstances allow.
- Allow prepared food that you want to store in the appliance to cool down to room temperature before placing it in the appliance.
- A door rubber that does not seal properly may increase energy consumption. Therefore, have it replaced in time by a competent person.
- If the instructions are not observed, this could lead to a higher energy consumption.
Environmentally friendly disposal

Recycling - WEEE
- Dispose the packaging material in an environmentally friendly way.
- This appliance is labelled in accordance with European Directive 2012/19/EU on waste electrical and electronic equipment (WEEE). The directive sets the framework for returning and recycling used equipment as applicable across the EU.
Dimensions and free surrounding area
- Maintain sufficient free space at the front to be able to open the door.
- Leave minimum 100 mm of free space at both sides.
Caution: the appliance is not suitable for use as a built-in appliance.

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E C D B A F
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H F F I G| A 795 |
| B 740 |
| C 1800 |
| D min = 100 |
| E min = 50 |
| F min = 100 |
| G 1580 |
| H 1530 |
| I 135° |
2 product description
- Control panel
- Door cooler section
- Door freezer section
- Interior lighting
- Door compartment
- Glass shelf
- Vegetable drawer
- Bottle rack
- Variable fresh food drawer
- Pizza drawer
- Freezer drawer
- Adjustable feet

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1 2 2 3 3
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2 5 6 6 7 8 10 11 11 3 4 2 5 9 3 123 using the appliance for the first time
Before using the appliance for the first time, you should proceed as follows: carefully unpack the appliance and remove all packaging material and any promotional stickers. Keep the packaging (plastic bags, polystyrene and cardboard) out of the reach of children. After unpacking the appliance, carefully check it for external damage that may have occurred during transport. Place the appliance on a sturdy, flat surface and make sure there is enough space all around for sufficient ventilation. A minimum space of 10 cm is required between the appliance and the surrounding walls. In this way the appliance is able to release heat properly, cool well and function in an energy efficient way. You can use the adjustable feet to level the appliance. Do not place the appliance near heat sources such as central heating or a stove. Do take note of the climate class of the appliance. When placed in a room that is too cold, the appliance will not function properly.
After placing the appliance, leave it for at least 3 hours before inserting the plug in the socket.
First clean the interior of the appliance. Use warm soapy water with, for instance, washing-up liquid, all-purpose cleaner or soda. Wipe the inside of the appliance after cleaning with clean water and properly wipe everything dry. Leave the appliance to dry for 1 to 2 hours.

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Illustration of two people installing or adjusting a large wall panel (no text or symbols present)
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Technical line drawing of a dual-panel mechanical structure with mounting feet (no text or symbols)LEVELLING THE APPLIANCE
a. Use the adjustable feet on the left and right to level the appliance.
b. Turn the adjustable feet clockwise to raise the refrigerator.
c. Turn the adjustable feet counter-clockwise to lower the refrigerator.
ALIGNING THE DOORS
When, after levelling, the doors of the appliance are not properly aligned in relation to one another, it is possible to adjust the height. If necessary, take the following steps:
a. Raise the position of the door that is too low.
b. Use pliers to press a provided C-ring in the gap between the hinge grommet and pivoting point at the bottom side of the door.
c. The amount of C-rings required depends on the size of the gap.

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Diagram showing a door with an upward arrow and a small rectangular symbol, likely indicating movement or direction.
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Diagram showing a pliers tool interacting with a vertical panel, with an arrow indicating leftward movement.
Caution: be careful and make sure your fingers do not get trapped between the door. Use pliers.
Caution: keep small parts such as C-rings out of reach of children to prevent them from swallowing these parts.
RUBBER BUFFERS
Each door has a rubber buffer. It ensures that the door closes softly.

Do not remove the buffers. If one is missing on the door, you can take one from the accessory bag and place it on the door.

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Technical line drawings of a door frame and internal components, showing front, side, and top views with no text or symbols.Caution: keep small parts such as buffers out of reach of children to prevent them from swallowing these parts.
4 use
Check that the voltage corresponds with the voltage stated on the information plate and insert the plug in the socket. The control unit of the appliance is located on the outside of one of the doors.
Keys
A. Setting the temperature of the cooler section
B. Setting the temperature of the fresh food drawer
C. Setting the temperature of the freezer section
D. Indicators - extra function (ECO, holiday, super freezing)
E. Locking/unlocking and function
Display
- Cooler section temperature
- Freezer section temperature
- Variable zone temperature

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NO FROST 1 2 3 -88°C A FRIDGE B CONVERTIBLE ZONE C FREEZER D MODE LOCK Ss EImportant: the control panel will only light up when a key is pressed or one of the doors is opened. When opening one of the doors, a signal will sound and the display will light up for approx. 2 minutes. For the remainder of the time the control panel will be on standby and not light up.
Important: the control panel locks automatically. When no keys are pressed for a period of 25 seconds, the control panel will lock automatically. You can only use the functions below if the control panel is unlocked. Once the control panel is locked, the lighting of the display will switch off after approx. 2 minutes.
Instruction: the recommended temperature setting is 4°C. For the freezer section this is -18°C.
Instruction: The ambient temperature, the frequency of opening the door and the position of the appliance have an effect on the temperature in the appliance. Take this into account when setting the thermostat.
TEMPERATURE DISPLAY
The following temperature settings are shown successively:
- Cooler section temperature
- Freezer section temperature
- Variable fresh food drawer temperature
SETTING THE TEMPERATURE OF THE COOLER SECTION - FRIDGE
Press the key for setting the temperature of the cooler section, the key will start to flash. Press the key repeatedly to select the correct temperature.
The temperature can be set to one of the following positions: 2 °C, 3 °C, 4 °C, 5 °C, 6 °C, 7 °C, 8 °C. Once the selection has been made, the temperature will flash for 5 seconds and is confirmed.
SETTING THE TEMPERATURE OF THE FREEZER SECTION - FREEZER
Press the key for setting the temperature of the freezer section, the key will start to flash. Press the key repeatedly to select the correct temperature.
The temperature can be set to one of the following positions: -14 °C, -15 °C, -16 °C, -17 °C, -18 °C, -19 °C, -20 °C, -21 °C, -22 °C.
Once the selection has been made, the temperature will flash for 5 seconds and is confirmed.
SETTING THE TEMPERATURE OF THE VARIABLE FRESH FOOD DRAWER- ☐ CONVERTIBLE ZONE
Press the key for setting the temperature of the fresh food drawer, the key will start to flash. Press the key repeatedly to select the correct temperature.
The temperature can be set to one of the following positions: 5 °C, 4 °C, 3 °C, 2 °C, 1 °C, 0 °C, -1 °C, -2 °C, -3 °C.
Once the selection has been made, the temperature will flash for 5 seconds and is confirmed.
| Temperature Suitable for storing | |
| 3 °C ~ 5 °C fresh fruit and vegetables | |
| 0 °C ~ 2 °C dry food products and drinks such as beer, red wine, juice | |
| -3 °C ~ -1 °C packaged raw meat, fish, seafood for 1 to 2 days |
MODE/LOCK/ UNLOCK- MODE LOCK 3s
Press the MODE key a number of times.
The following modes appear in sequence: ECO mode → Holiday mode → Super freezing → none
If you press MODE again after "none", you will return to the "ECO mode".
Locking/unlocking keys
If the control panel of your appliance is locked, hold down the MODE key for 3 seconds to unlock the control panel.
A signal will sound.
If you want to lock the control panel of your appliance, hold down the MODE key for 3 seconds. A signal sounds and the symbol lights up.
ECO mode
This mode helps the refrigerator to prevent energy waste by adjusting the temperatures in the appliance to the ambient temperature.
Depending on the ambient temperature, the temperatures of the cooler and freezer sections are set in accordance with the table below.
| Ambient temperature (T) T≤13 °C 13 °CC 20 °CC 27 °CT>34 °C | |||||
| Refrigerator temperature 3°C 4°C5°C 6°C 8°C | |||||
| Freezer temperature | -18°C | -18°C | -18°C | -16°C | -15°C |
Press the MODE key to select the ECO mode. Once the selection has been made, the ECO symbol will flash for 5 seconds and is confirmed.
Caution: the keys for the cooler and freezer sections do not work in this mode. It is possible to set the temperature of the fresh food drawer.
To switch off the ECO mode, press the MODE key until the symbol no longer lights up.
Holiday mode
This mode helps prevent energy waste when the refrigerator is not used as normally, such as during holidays. When this mode is selected, the temperature of the freezer section is automatically set to -17 ^ and the cooler section is switched off.
Press the MODE key to select the holiday mode. Once the selection has been made, the holiday symbol will flash for 5 seconds and is confirmed.
Caution: the key for the cooler section does not work in this mode. It is possible to set the temperature of the freezer section and fresh food drawer.
To switch off the holiday mode, press the MODE key until the symbol no longer lights up.
Super freezing
Use this mode when the appliance is getting warmer and no longer cools properly due to extremely hot weather, frequently opening the door or placing a large quantity of food in the appliance at once.
In order to restore the cold temperature, select the super freezing mode.
When this mode is selected, the temperature of the freezer section automatically drops to -25^ for a maximum period of 50 hours. After this, the temperature returns to the preset temperature.
To activate the super freezing mode, press the MODE key until the super freezing symbol starts to flash.
To switch off the mode, press the MODE key until the symbol no longer lights up.
Note: use the super freezing mode if you want to freeze a lot of food at the same time. Freezing will go faster, the nutrients will be preserved and you are able to store the food for a long time.
DOOR OPEN ALARM
If one or both upper doors are open for more than 60 seconds, an alarm will sound indicating that a door is open. Always close the doors as quickly as possible, or press a random key on the control panel to switch off the alarm. If a door remains open for too long, the food could spoil.
5 cleaning and maintenance
Before cleaning the appliance, switch it off by removing the plug from the wall socket.
Clean the interior of the appliance. Use warm soapy water with, for instance, washing-up liquid, all-purpose cleaner or soda in order to prevent nasty smells. Wipe the inside of the appliance after cleaning with clean water and properly wipe everything dry. Leave the appliance to dry for 1 to 2 hours.
The shelves, drawers and door compartments can be removed from the appliance easily and washed by hand. These components may not be cleaned in the dishwasher.

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Illustration showing a container with upward arrows and a shelf, alongside a hand holding a tray (no text or symbols)For areas in the appliance that are difficult to clean, such as small openings or corners, it is recommended wiping them clean regularly with a soft cloth or brush. If necessary, a tool can be used, such as thin sticks (cocktail sticks, for example), to make sure no contamination can occur in these areas.
Clean the outside of the appliance and the door rubbers with a soft damp cloth.
Clean the rear of the appliance at least one per year with a vacuum cleaner so that the condenser and ventilation holes remain clean and the refrigerator is able to function as optimal as possible.
Do not use hard brushes, steel wool, abrasives (such as toothpaste), organic solvents (such as alcohol, acetone, oil, etc.), boiling water, acid or alkaline product to clean the appliance, as this could damage the surface and interior of the appliance. Boiling water and benzene could deform or damage plastic components.
Defrosting
The entire appliance is free from frost - no-frost. If used correctly, no ice will be formed.
If an ice layer is created after all, defrost the freezer section when the ice layer has reached a thickness of 3mm . Remove all products from the freezer section. Store the frozen products on a cool location, packaged in newspapers and blankets.
Remove the plug from the socket and keep the door of the cooler section closed while defrosting the freezer section.
Defrost the freezer section Defrosting can be accelerated by placing a tray with hot water in the freezer section.
Do not use sharp metal objects to scrape the freezer section clean, use a plastic ice scraper.
Clean and dry the freezer section. Insert the plug in the socket and set the thermostat to the required setting.
Place the frozen products back in the freezer section once it has reached the required temperature.
Warning: Never remove ice with sharp objects, defrosting sprays, a hair dryer, a heater or something similar.
This could lead to unsafe situations and cause irreparable damage to the appliance

Replacing the LED lamp
This appliance has been provided with a LED lamp. This lamp lasts for a longer period of time. When the LED lamp in the appliance is broken, you are not able to replace it yourself. Contact the Inventum service department.
| Failure Solution | |
| Appliance does not do anything Check | that the plug is properly inserted in the socket. |
| Check if there has been a power failure in the house. | |
| Check the plug. | |
| Check the fuse in the group box. | |
| Check that the voltage in the house system corresponds with the voltage required for the appliance. | |
| Check the socket. Insert the plug in a different socket of which you are certain that it works. | |
| Temperature in the appliance is not cold enough | Check that the appliance is not overfilled. |
| Check that the interior temperature corresponds with the set temperature. | |
| Is the appliance located in direct sunlight or near a heat source? | |
| Check that the ambient temperature corresponds with the climate class of the appliance. | |
| Are the doors of the appliance opened regularly? As a result of the air humidity in the surrounding area, a lot of humidity may accumulate in the appliance when the doors are opened frequently. | |
| Temperature in the appliance is too cold | Increase the temperature of the appliance. |
| The surfaces on the inside are wet This is caused by condensation - dry the interior of the appliance. | |
| The exterior of the appliance is wet. This is caused by condensation - dry the exterior of the appliance. | |
| The appliance smells / has a nasty odour | Check if it contains food that has passed its use by date or if it contains any opened packagings.Check whether anything has leaked on the shelves and in the drawers of the appliance. If necessary, remove drawers to be able to check everything properly. If something has leaked and has not been cleaned, this could eventually lead to nasty smells. |
| The doors do not close properly Check | that there is nothing between the door that prevents it from closing. |
| Check that the door rubber is properly placed and is not turned or torn. | |
| Check that the appliance is level. | |
During normal use of the cooling appliance, different types of noises can occur that do not have any effect on the correct operation of the cooler.
Noises that can be heard during normal use of the appliance are caused by the operation of the thermostat, compressor (activation), cooling system (shrinkage and expansion of the material under the influence of temperature differences and flow of cooling liquid).
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H F F I G| A 795 |
| B 740 |
| C 1800 |
| D Min = 100 |
| E Min = 50 |
| F Min = 100 |
| G 1580 |
| H 1530 |
| I 135° |
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Illustration of two people installing or adjusting a large wall panel (no text or symbols present)
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Pure technical line drawing of a mechanical assembly with two rectangular components and curved supports (no text or symbols)text_image
Diagram showing a vertical object with an upward arrow inside a divided square, likely indicating a directional change or movement.
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Diagram showing a pliers tool interacting with a ruler, with an arrow indicating the movement direction.
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Technical line drawings of a door frame assembly with internal components and mounting features (no text or symbols)natural_image
Illustration showing a container with upward arrows and a shelf, alongside a hand holding a tray (no text or symbols)text_image
H F F I G| A 795 |
| B 740 |
| C 1800 |
| D min = 100 |
| E min = 50 |
| F min = 100 |
| G 1580 |
| H 1530 |
| I 135° |
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Labeled diagram of a refrigerator interior showing 12 numbered compartments and doors3
mise en service
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Illustration of two people installing or adjusting a large door panel (no text or symbols present)
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Technical line drawing of a mechanical assembly with two rectangular components mounted on a base plate (no text or symbols)MISE À NIVEAU DE L'APPAREIL
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Simple diagram of a cabinet with an upward arrow and a vertical bar on the door (no text or symbols)
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Diagram showing a pliers tool interacting with a ruler, with an arrow indicating the movement direction.
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Technical line drawing of a door frame assembly with three views (front, side, and top) showing internal components and mounting features (no text or symbols)natural_image
Illustration showing a container with upward arrows and a hand holding a tray (no text or symbols)General terms and conditions of service and warranty
5-year Inventum warranty!
- Customers enjoy a 5-year full manufacturer's warranty on all Inventum products.
- Within this period, a defective product or part, which makes normal functioning of the product or part impossible, will always be repaired free of charge or, if repair is not possible and/or does not provide a solution, replaced (by the same or equivalent product). The assessment of this lies with Inventum.
- In order to make a claim under the 5-year Inventum warranty you must, within two months after discovering the fault or defect, either return the product to the shop where you bought it, or contact the Inventum customer service department by using the form at www.inventum.eu/service.
- The warranty period starts from the date stated on the product's original sales receipt.
- To invoke the warranty, you must always send a copy of the original proof of purchase with the service request and present the original proof of purchase to the service technician.
- The 5-year warranty applies only to normal domestic use of Inventum products within the Netherlands.
Warranty exclusions
- The 5-year Inventum guarantee does not apply in case of: normal wear and tear, consumables, improper use, insufficient or incorrect maintenance, incorrect and/or inexpert assembly and installation of the appliance, repairs by unauthorised third parties, business or commercial use, missing serial number, damage caused by an external cause. This enumeration is not exhaustive.
- B-choice products and products that have been built-in in a showroom are not covered by the 5-year Inventum warranty. All optical damage such as dents, scratches and slight traces of use are excluded from any warranty.
Reporting malfunctions on Inventum products
- Faults or defects on Inventum products can be reported by using the service request form on the website www.inventum.eu/service or through the seller of the product.
- A copy of the original proof of purchase must be included with the request.
- Inventum's service department determines whether the product will be repaired or replaced, based on the request and the sales receipt.
Important to know
- Products sent without prior notification will not be accepted. Further to the notification you will be informed by Inventum whether a warranty applies and whether you must return the product.
- The replacement or repair of a defective product, or a part thereof, does not lead to an extension of the original warranty period.
- Products eligible for replacement or repair must be emptied and clean.
For a detailed explanation of the warranty conditions and items excluded from them, please visit Inventum's website www.inventum.eu/algemene-voorwaarden
These general warranty and service conditions apply to Inventum brand products purchased after 27 April 2022 and intended for use within the Netherlands.
For Inventum products used outside the Netherlands, but within a EU Member State, the warranty rules of that country apply. Inventum provides warranty and service by a white goods technician only in the Netherlands.
As a consumer, you are entitled by law to a properly working product. Does the product break down sooner than you might expect? This means that the product is not in conformity. In that case, the law offers you, the buyer, with a number of legal remedies for your protection. This legal protection is not affected by the above commercial warranty given by Inventum on Inventum products used within the Netherlands.
Modifications and errors reserved
INVENTUM
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