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USER MANUAL CIP36NP2VS1 GE
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Solid dark green rectangle with no visible text, symbols, or features.CAFE
DISTINCT BY DESIGN
Owner's Manual

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Fresh mushrooms on a wooden cutting board with herbs and scattered garlic pieces (no text or symbols visible)CAFE
DISTINCT BY DESIGN™
Owner's Manual
Fully Integrated Multi-Door Bottom Freezer
Models: CIC36 and CIP36
Contents
Safety Information....3
Using the Refrigerator
Controls 9
TurboCool™ 9
TurboFreeze™ 9
Nighttime Snack Mode 9
Automatic Icemaker 10
Water Filter 1
Appliance Communication 12
Climate Zone 13
Drawers/Shelves/Bins 13
Sabbath Mode 15
Care And Cleaning 15
Preparation....17
Troubleshooting Troubleshooting Tips 18
Data Performance 21
Limited Warranty 23
Consumer Support 24
Write the model and serial numbers here:
Model # ____
Serial #
Find these numbers on a label on the bottom of the refrigerator compartment under the lowest pan.
Française
THANK YOU FOR MAKING CAFÉ A PART OF YOUR HOME.
We take pride in the craftsmanship, innovation and design that goes into every Café product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.
Register your Café appliance now online. Helpful websites are available in the Consumer Support section of this Owner's Manual. You may also mail in the pre-printed registration card included in the packing material.
CAFÉ
DISTINCT BY DESIGN™
IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
To reduce the risk of fire, explosion, electric shock, or injury when using your refrigerator, follow these basic safety precautions:
This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used.
■ Unplug the refrigerator before making repairs or cleaning.
NOTE: Power to the refrigerator cannot be disconnected by any setting on the control panel.
NOTE: Repairs must be performed by a qualified Service Professional.
■ Replace all parts and panels before operating.
■ Do not use an extension cord.
- Keep flammable materials and vapors away from the refrigerator.
■ Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
■ To prevent suffocation and entrapment hazards to children, remove the fresh food and freezer doors from any refrigerator before disposing of it or discontinuing its use.
■ To avoid serious injury or death, children should not stand on, or play in or with the appliance.
■ Children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved.
This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels, bed & breakfast and other residential environments; catering and similar non-retail applications.
■ Connect to potable water supply only. A cold water supply is required for automatic icemaker operation. The water pressure must be between 40 and 120 psi (275-827 kilopascals).
■ Do not apply harsh cleaners to the refrigerator. Certain cleaners will damage plastic which may cause parts such as the door or door handles to detach unexpectedly. See the Care and Cleaning section for detailed instructions.
CAUTION
To reduce the risk of injury when using your refrigerator, follow these basic safety precautions.
■ Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
- Keep fingers out of the “pinch point” areas; clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.
■ Do not touch the cold surfaces in the freezer compartment when hands are damp or wet, skin may stick to these extremely cold surfaces.
■ Do not refreeze frozen foods which have thawed completely.
In freezers with automatic ice makers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the freezer is plugged in.
WARNING

RE OR EXPLOSION HAZARD
Flammable Refrigerant
This appliance contains isobutane refrigerant, also known as R600a, a natural gas with high environmental compatibility. However, it is also combustible. Adhere to the warnings below to reduce the risk of injury or property damage.
- When handling, installing and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.
- Service shall only be performed by authorized service personnel. Use only manufacturer-authorized service parts.
- Dispose of refrigerator in accordance with the Federal and Local Regulations. The flammable refrigerant and insulation material used in this product require special disposal procedures. Contact
your local authorities for the environmentally safe disposal of your refrigerator.
- Keep ventilation openings in the appliance enclosures or in the built-in structure clear of obstruction.
- To remove frost, scrape with a plastic or wood spatula or scraper. Do not use an ice pick or a metal or sharp-edged instrument as it may puncture the freezer liner and then the flammable refrigerant tubing behind it.
- Do not use electrical appliances inside the food storage compartment of the appliance.
- Do not use any electrical device to defrost your freezer.
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
Refrigerant and Foam Disposal:
Dispose of appliance in accordance with Federal and Local Regulations. Flammable refrigerant used requires special disposal procedures. Contact your local authorities for the environmentally safe disposal of your appliance.
INSTALLATION
WARNING

RE OR EXPLOSION HAZARD
Keep flammable materials and vapors away from refrigerator. Failure to do so can result in fire, explosion, or death.
WARNING

ver Hazard.
These appliances are top heavy, especially with any doors open, and must be secured to prevent tipping forward which could result in death or serious injury. Read and follow the entire installation instructions for securing the appliance with the anti-tip system.
CONNECTING ELECTRICITY
WARNING

.ECTRICAL SHOCK HAZARD
Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
This appliance must be installed with a means in the fixed house wiring or circuit breaker for disconnecting the appliance from the electrical supply after installation.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.
Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.
Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Do not use an adapter.
The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.
A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded electrical supply is required. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.
Immediately discontinue use of a damaged supply cord. If the supply cord is damaged, it must be replaced by a qualified service professional with an authorized service part from the manufacturer.
When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord.
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
WARNING
SUFFOCATION AND ENTRAPMENT HAZARD
Failure to follow these disposal instructions can result in death or serious injury
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.
Before You Throw Away Your Old Appliance
■ Take off the fresh food and freezer doors.
■ Leave the shelves in place so that children may not easily climb inside.
INFORMATION DE SÉCURITÉ IMPORTANTES LISEZ TOUTES LES DIRECTIVES AVANT D'UTILISER L'APPAREIL
AVERTISSEMENT
Preset Settings: Allow 24 hours to reach these preset temperatures.
The control panel shows the set temperature of the fresh food, convertible and freezer compartments.
The actual temperature will vary from the set temperature based on factors such as door opening, amount of food, defrost cycling and room temperature.
NOTE: Frequent door openings or a door left open for periods of time may increase the internal temperature of the freezer or refrigerator compartment temporarily.
Before changing the temperature, press the Zone Select pad until you reach the zone you wish to adjust.
To change the temperature settings, press the (+) or
(-) pads to desired temperature set point. Allow 24 hours for the refrigerator to reach the temperature you have set.
Temperature Ranges Low High
34^ F 42^ F Refrigerator 1^ C 6^ C
-6^ + 4^ Freezer-21^ - 16^
For the Convertible Drawer, “+” or “-” must be tapped once to change the temperature preset. “Press again for change” is displayed on UI with first touch. After the first touch, only a single tap is necessary to switch between each preset zone.
Convertible Drawer Preset Zones:
Freezer (sync with freezer)
Meats 29°F (-2°C)
Drinks 33°F (1°C)
Snacks 37°F (3°C)
To turn off the cooling system press and hold both (+) and (-) pads for 3 seconds. Once complete, the display will show COOOLING OFF.
To turn the cooling system on, press either (+) or (-) pad and the display will show COOLING ON.
NOTE: Setting the controls to COOLING OFF stops cooling, but does not shut off electrical power to the refrigerator.
Changing Display Temperature From °F to °C
To change between Fahrenheit and Celsius, press and hold the Zone Select and (-) pads on the control panel for 3 seconds.
TurboCool™
TurboCool ^™ rapidly cools the refrigerator to cool foods faster. Use TurboCool ^™ when adding a large amount of food to the refrigerator, when putting away foods after they have been sitting out at room temperature, or when putting away warm leftovers. It can also be used if the refrigerator has been without power for an extended period.
Access TurboCool™ in the SmartHQ™ App to activate the feature. The display will show tc. After 8 hours,
or if TurboCool ^™ is deactivated through the app, the refrigerator will return to the original setting.
NOTE: The refrigerator temperature cannot be changed during TurboCool™. The freezer temperature is not affected while TurboCool™ is activated. When opening the refrigerator door during TurboCool™, the fans will continue to run if they have cycled on.
TurboFreeze™
Use TurboFreeze ^™ to quickly restore freezer temperatures after frequent door openings. Access TurboFreeze ^™ in the SmartHQ ^™ App to activate the feature.
Nighttime Snack Mode
Use Nighttime Snack Mode to lower the level of the interior lights. Access Nighttime Snack mode in the SmartHQ™ App to activate the feature.
Controls
Door Alarm
To turn the Door Alarm feature off, press
DOOR ALARM once. The OFF light will come on. To turn it on, press it again.
When the DOOR ALARM is active, the alarm will flash and beep if you keep the door open for more than 2 minutes. The Door Alarm can be silenced by pressing any key. Alarm will sound again after 5 minutes if the door is still open.
| ON |
| DOORALARM |
| OFF |
Automatic Icemaker
WARNING
Connect to potable water supply only.
A cold water supply is required for automatic icemaker operation. The water pressure must be between 40 and 120 psi (275-827 kilopascals).
CAUTION
To minimize the risk of personal injury, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.
▲AVERTISSEMENT
To change the tone volume, press and hold DOOR ALARM until the display shows a volume level. Pressing and holding DOOR ALARM again will toggle to the next volume setting. Repeat to toggle through VOLUM HIGH, VOLUME LOW and VOLUME OFF settings.
A newly-installed refrigerator may take 12–24 hours to begin making ice.
The icemaker will produce seven cubes per cycle—approximately 15 cycles in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions.
If the refrigerator is operated before the water connection is made to the icemaker, turn the ice maker off by pressing and holding the Zone Select pad for 3 seconds. Ice Off will appear on the display.
When water has been connected to the water supply, turn the ice maker on by pressing and holding the Zone Select pad for 3 seconds. Ice On will appear on the display.
Throw away the first full bucket of ice to allow the water line to clear.
Be sure nothing interferes with the sweep of the feeler arm.
When the bin fills to the level of the feeler arm, the icemaker will stop producing ice.
It is normal for several cubes to be joined together.
If ice is not used frequently, old ice cubes may become cloudy, taste stale, shrink and stick together.
(Appearance may vary)
Icemaker

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Technical line drawing of a mechanical component with no visible text or symbolsFeeler Arm
It is possible for ice to eject from the ice maker with the drawer open. If this occurs try to reach the ice and push it out the front of the freezer. If it can't be reached ice will be pushed to the back of the freezer and shrink over time.
ACCESSING THE ICEMAKER AND ICE STORAGE BIN
The ice maker and ice bin are located on the left of the bottom drawer.
To remove the ice bin:
Open and fully extend bottom drawer, lift the bucket up, rotate clockwise 90°, then pull out.
If the ice storage bin will be removed more than 2 minutes, turn the ice maker off by pressing and holding the Zone Select pad until the Icemaker Off is displayed. Remember to turn the ice maker back on by pressing and holding the Zone Select pad until the Icemaker On is displayed.
Water Filter Cartridge
The water filter cartridge is located in the CASE TOP ASSEMBLY at the top of the unit.
Select models use radio frequency identification (RFID) to detect leaks and monitor filter status. The RFID technology is certified by the FCC.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
When to replace the filter cartridge
The filter cartridge should be replaced every six months or earlier if 170 gallons of water has been dispensed or the flow of water to the icemaker decreases.
The main refrigerator control panel will display ORDER WATER FILTER when the water filter has reached 90% of life. The display will change to WATER FILTER EXPIRED after 100% of life.
Removing the filter cartridge
- Open the front cover of the enclosure to 90°. Locate filter and filter removal tool. Filter should be as shown.
- Rotate filter 14 turn counterclockwise (use filter removal tool if needed).
- Pull filter toward you to remove. NOTE: Water system will not function without filter in place.
CAUTION
If air has
been trapped in the
system, the filter cartridge may be ejected as it is removed. Use caution when removing.
ATTENTION
Installing the filter cartridge
- Locate blue arrow on filter. Rotate filter to align arrow as shown.
- Insert filter into position and rotate 14 turn clockwise (use filter removal tool if needed).
- Return filter removal tool to mounting hook. Close the compartment door.
- Empty the ice bin immediately after changing the filter. After filter installation, the icemaker may not immediately produce ice, and the first bin of ice may be misshapen or discolored. Wait 6 to 12 hours so the system can purge air. Discard this ice
After filter Installation, water will spurt into the icemaker body, which could lead to ice droplets around the icemaker. NOTE: It is normal for these droplets to appear discolored during the initial system flush. Normal color will return after 6 to 12 hours.
- On some models, if the water filter status does not update automatically, hold the "+" key on the control panel for 3 seconds to reset the water filter usage.
Filter bypass plug
To reduce the risk of property damage due to water leakage, you MUST use the filter bypass plug when a replacement filter cartridge is not available. Some models do not come equipped with the filter bypass plug. To obtain a free XWFE bypass plug WR17X233825, visit cafeappliances.com. In Canada, visit cafeappliances.ca. The icemaker will not operate without either the filter or bypass plug installed. The bypass plug is installed in the same way as a filter cartridge.
Application Guidelines/Water Supply
| Service Flow 0.5 gpm (1.89 lpm) |
| Water Supply Potable Water |
| Water Pressure 25-120 psi (172-827 kPa) |
| Water Temperature 33°F-100°F (0.6°C-38°C) |
| Capacity 170 gallons (643.5 liters) |
Sign-up for TEXT REMINDERS by texting REPLACE to 70543.

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For the maximum benefit of your filtration system, Café Appliances recommends the use of GE Appliances-branded filters only. Using GE Appliances-branded in Café refrigerators provides optimal performance and reliability. GE Appliances filters meet rigorous industry NSF standards for safety and quality that are important for products that are filtering your water. Café Appliances has not qualified non-GE Appliances-branded filters for use in Café refrigerators and there is no assurance that non-GE Appliances-branded filters meet Café Appliances standards for quality, performance and reliability.
If you have questions, or to order additional filter cartridges, visit our website at gewaterfilters.com. In Canada, visit cafeappliances.ca or consult the yellow pages for the nearest Camco Service Center.
Appliance Communication
WI-FI Connect (for customers in the United States, its territories, and Canada)
Your refrigerator has a Connected Appliance information label, as shown, and can be connected to your WI-FI network, allowing it to communicate with your smart phone for remote monitoring, control and notifications. Please visit GEAppliances.com/connect to learn more about connected appliance features, and to learn what connected appliance apps will work with your Smart Phone.
To use your WI-FI, press the WI-FI pad on the control panel. The WI-FI symbol will flash during the connection process. It will remain solid when a connection is made.

To turn off WI-FI, press and hold the WI-FI pad again.

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Connected Appliance Information Contains FCCID: ZKJ-WCATA005 Network: GE_MODULE_XXXX Contains IC: 10229A-WCATA005 Password: XXXXXXXX MAC ID: D8-28-C9-XXXXXXX PT. NO. 257C2110G001 Connected Appliance information label is located on the inside of the front cover at the top of your refrigerator.Regulatory Information
FCC/IC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/television technician for help.
Labelling: Changes or modifications to this unit not expressly approved by the manufacturer could void the user's authority to operate the equipment.
Climate Zone
Keep fruits and vegetables organized in separate compartments for easy access.
Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.

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late dom of the d dry.Drawers/Shelves/Bins
Adjustable Shelves
Tempered glass shelves in the refrigerator enable you to make efficient shelf arrangements to fit your family's food storage needs.
To remove shelves: Tilt shelf up at front, then lift it up and out of tracks on rear wall of refrigerator.
CAUTION
Handle glass shelves carefully. Glass
shelves and covers may break if exposed to impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
ATTENTION
Select desired shelf height. With shelf front raised slightly, engage top lugs in tracks at rear of cabinet. Then lower front of shelf until it locks into position.

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Pure technical line drawing of a mechanical assembly without any text, numbers, or symbolsDrawers/Shelves/Bins
DOOR BINS
All door bins are adjustable and can be moved up and down to meet your storage needs.
To remove: Lift the bin up and slide it towards you.

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Technical line drawing of a cabinet or rack assembly with an inset detail showing a door opening (no text or symbols present)CONVERTIBLE DRAWER
To adjust drawer dividers, grasp divider at the top and slide to the left or right.

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Technical line drawing of a rectangular frame with internal partitions and dimension arrows (no text or symbols)FREEZER DRAWER
To adjust drawer divider, grasp divider at the top, lift up, and slide to the left or right.

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Technical line drawing of a structural frame with internal ribs and support beams (no text or symbols)This refrigerator offers an OU and CRC Sabbath mode that complies with standards set forth by Orthodox Union, the Central Rabbinical Congress, and Halacha Tech, and is 100% certified to the highest halacha standards. In order to enable the OU and CRC Sabbath mode, a separate Shabbos Keeper for Refrigerators must be connected to the refrigerator. The Shabbos Keeper can be purchased from zmantechnologies.com or geappliances.com. The only way to enable the OU and CRC Sabbath mode is with the purchase of the Shabbos Keeper for Refrigerators. The Shabbos Keeper connects to your refrigerator to automatically enable Shabbos compatible modes each week and before every holiday. The appropriate mode will automatically activate based on the Jewish calendar date for your location. When the Shabbos Keeper is properly connected to the refrigerator, the display will show SABBATH MODE.

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U CRC T POWERED BY: ZMAN TECHCare and Cleaning
Door handles and trim—Clean with a cloth dampened with soapy water. Dry with a soft cloth.
Main Control—Clean with a glass cleaner and dry with a soft cloth. While cleaning, it is possible to activate key pads and change the unit settings and modes. If this happens, wait 2 minutes and then use the appropriate key pad touches to return the controls to the desired settings/modes.
Keep the outside clean. Wipe with a clean cloth lightly dampened with mild liquid dish detergent. Dry with a clean, soft cloth.
Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can damage the finish. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and damage the finish.
Stainless Steel - Outside surfaces, door handles, and trim
NOTE: DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as trim pieces, handle hardware and liners. If unintentional contact of cleaners with plastic parts does occur, clean plastic part with a sponge and mild detergent mixed with warm water.
| DO USE DO NOT USE | |
| Soft, clean cloth or sponge Abrasive cloths, scrubbing sponges, scouring or steel wool pads | |
| Mild detergent mixed with warm water Approved stainless steel cleaners; For approved stainless steel cleaners, visitcafeappliances.comCleaners with oxalic acid such as Bar Keepers Friend Soft CleanserTM can be used to remove surface rust, tarnish and small blemishes on stainless steel surfaces only. | Abrasive powders or sprays Window Sprays or Ammonia Citrus or plant oil-based cleaners Acidic or vinegar-based cleaners Oven cleaners Cleaners containing acetone (propanone) Any cleaner with WARNING about plastic contact |
Care and Cleaning
Cleaning Inside
To help prevent odors, leave an open box of baking soda in the unit.
Turn off power at the circuit breaker or fuse box before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.
Use warm water and baking soda solution—about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Thoroughly rinse and wipe dry.
Other parts of the refrigerator—including door gaskets, meat and vegetable drawers, ice storage bin and all plastic parts—can be cleaned the same way.
CAUTION
Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
ATTENTION
Do not wash any plastic refrigerator parts in the dishwasher.
Cleaning Electrical Contacts (French Door Models)
Tip: To clean the contacts, wipe the contacts using a soft cloth with white vinegar or lemon juice only. Do not clean with a metallic brush or other abrasive materials which can damage the contacts. Do not use white vinegar or lemon juice on any other surfaces.

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ContactsPreparing for Vacation
Turn the ice maker off by pressing and holding the Zone Select pad until Ice OFF appears. Be sure to shut off the water supply to the refrigerator.
For long vacations or absences, remove food from the refrigerator. Set the control to OFF, and clean the interior with a baking soda solution of one tablespoon
(15 ml) of baking soda to one quart (1 liter) of water. Leave the doors and drawers open.
For shorter vacations, remove perishable foods and leave controls at regular settings. However, if the room temperature is expected to drop below 60^ F ( 16^ C), follow the same instructions as for long vacations.
Light Bulb Replacement
For LED light replacement, visit cafeappliances.com/service.
REFRIGERATOR LOCATION
- Do not install the refrigerator where the temperature will go below 55°F (13°C). It will not run often enough to maintain proper temperatures.
■ Do not install the refrigerator where temperatures will go above 100^ F ( 37^ C). It will not perform properly.
■ Do not install the refrigerator in a location exposed to water (rain, etc.) or direct sunlight.
■ Install it on a floor strong enough to support it fully loaded.
For proper installation, the refrigerator must be placed on a level surface of hard material the same height as the rest of the flooring. This surface should be strong enough to support a fully loaded refrigerator, or approximately 1,500 lbs. (680.39 kg) each. See the Installation Instructions for complete directions.
Troubleshooting Tips... Before you schedule service
| PROBLEM POSSIBLE CAUSE | |
| REFRIGERATOR DOES NOT OPERATE | May be in defrost cycle when motor does not operate for about 45 minutes. |
| Temperature control is set to Cooling OFF. | |
| If interior light is not on, refrigerator may not be plugged in at wall outlet. | |
| The house fuse is blown/house circuit breaker is tripped. Replace fuse or reset the breaker. | |
| Unit master switch may not be turned on. | |
| Sabbath Mode may be activated. Turn off the Sabbath Mode. | |
| MOTOR OPERATES FOR LONG PERIODS OR CYCLES ON AND OFF FREQUENTLY (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.) | Normal when refrigerator is first plugged in. Wait 24 hours for the refrigerator to completely cool down. |
| Often occurs when large amounts of food are placed in refrigerator. This is normal. | |
| Door left open or package holding door open. | |
| Hot weather or frequent door openings. This is normal. | |
| Temperature controls set at the coldest setting. See Temperature Controls. | |
| VIBRATION OR RATTLING (Slight vibration is normal.) | Refrigerator may not be properly installed. |
| THUMPING SOUND WHEN DOOR IS CLOSED | This is a normal operating sound. |
| The mechanism that closes the door makes a slight thumping sound as it passes over its lever point, at approximately 80 degrees. | |
| Closing the door slowly will minimize the sound. | |
| OPERATING SOUNDS Normal fan air flow | Fan cools the compressor motor. |
| The fans change speeds in order to provide optimal cooling and energy savings. | |
| These NORMAL sounds will also be heard from time to time: - You may hear a whooshing or gurgling sound when the doors close. This is due to pressure equalizing within the refrigerator. - A water dripping noise may occur during the defrost cycle as ice melts from the evaporator and flows into the drain pan. - The flow of refrigerant through the refrigerator cooling coils may make a gurgling noise like boiling water. - Water dropping on the defrost heater can cause a sizzling, popping or buzzing sound during the defrost cycle. - You may hear cracking or popping sounds when the refrigerator is first plugged in or during/after the defrost cycle. This happens as the refrigerator cools to the correct temperature. - The compressor may cause a clicking or chirping sound when attempting to restart (this could take up to 5 minutes). - The electronic control board may cause a clicking sound when relays activate to control refrigerator components. - Ice cubes dropping into the bin. - The water valve will buzz and water will run in tubes when the icemaker fills with water. | |
| DOOR NOT CLOSING PROPERLY Package may be holding door open. | |
| REFRIGERATOR/ FREEZER TOO WARM | Temperature control not set cold enough. See Temperature Control. |
| Warm weather or frequent door openings. | |
| Door left open for long time. | |
| Package may be holding door open. | |
| ACTUAL TEMPERATURE NOT EQUAL TO SET TEMPERATURE | Refrigerator just plugged in. Allow 24 hours for system to stabilize. |
| Door open for too long. Allow 24 hours for system to stabilize. | |
| Warm food added to refrigerator. Allow 24 hours for system to stabilize. | |
| Defrost cycle is in process. Allow 24 hours for system to stabilize. | |
| FROST OR ICE CRYSTALS ON FROZEN FOOD (Frost within package is normal.) | Door left open or package holding door open. |
| Too frequent or too long door openings. | |
| SLOW ICE CUBE FREEZING Door may have been left open. | |
| ICE CUBES HAVE ODOR/TASTE Old cubes need to be discarded. | |
| ICE MAKER DOES NOT WORK | Control has the Ice OFF. To turn the ice maker on, press and hold Zone Select until Ice On is displayed. |
| Water supply turned off or not connected. | |
| Freezer too warm. | |
| Check if anything is obstructing the feeler arm. | |
| Filter leak detected. Wipe off filter and surrounding parts. Verify you have XWFE filter. Verify there is no damage to the filter label. Replace filter. | |
| SMALL OR HOLLOW CUBES | Water filter clogged. Replace the filter or use the filter bypass plug. |
| Check for a connection to a Reverse Osmosis water system. If an RO is connected, remove the water filter and install the bypass plug. | |
| MOISTURE FORMS ON OUTSIDE OF REFRIGERATOR/ FREEZER | Not unusual during periods of high humidity. Wipe surface dry. |
| Controlling humidity and temperature in the kitchen with air conditioning will eliminate this condition. | |
Troubleshooting Tips... Before you schedule service
| PROBLEM POSSIBLE CAUSE | |
| MOISTURE COLLECTS INSIDE Too frequent or | long door openings. |
| In humid weather, air carries moisture into refrigerator when doors are opened. | |
| Control humidity and temperature in the kitchen with air conditioning. | |
| Refrigerator HAS ODOR Foods with strong odors | should be tightly covered. |
| Check for spoiled food. | |
| Interior needs cleaning. See Care and Cleaning. | |
| Defrost water system beneath unit needs cleaning. | |
| Air filter life has expired. Replace air filter. | |
| Keep open box of baking soda in refrigerator; replace every 3 months. | |
| INTERIOR LIGHT DOES NOT WORK No power | at outlet. |
| LED light needs replacing. See Schedule Service. | |
| The Sabbath Mode may be activated and operating. Turn off Sabbath Mode. | |
| DOOR DIFFICULT TO REOPEN IMMEDIATELY AFTER CLOSING | Tight door seal is due to pressure equalizing within the refrigerator. |
| After closing the door, wait 5–30 seconds to reopen. |
Performance Data Sheet Model: XWF or XWFE
■ System certified by IAPMO R&T against NSF/ANSI Standards 42, 53, 401, P473 for the reduction of claims specified on the performance data sheet and at iapmort.org.
■ Actual performance may vary with local water conditions.
| Substance Tested for Reduction | Influent challenge concentration (mg/L) | Maximum permissible product water concentration (mg/L) | Avg % Reduction |
| Chlorine Taste and Odor 2.0 mg/L +/- 10 | % N/A 96.9 | ||
| Chloramine Taste and Odor 3.0 mg/L +/- | 10% 0.5 96.9 | ||
| Particulate, Class I | At least 10,000/mL | N/A 91.4 | |
| Cysts | 50,000/L | N/A >99.99 | |
| Lead | 0.15 | 0.01 98.85 | |
| Mercury | 0.006 | 0.002 96.3 | |
| Asbestos | 107 to 108 fibers/ L | N/A >99 | |
| Toxaphene | 0.015 +/- 10% | 0.003 | 86.95 |
| VOC (Chloroform surrogate chemical) | 0.300 | 0.015 99.7 | |
| Alachlor | 0.050 | 0.001 > 98 | |
| Atrazine | 0.100 | 0.003 > 97 | |
| Benzene | 0.081 | 0.001 > 99 | |
| Carbofuran | 0.190 | 0.001 > 99 | |
| carbon tetrachloride 0.078 | 0.0018 98 | ||
| chlorobenzene | 0.077 | 0.001 > 99 | |
| chloropicrin | 0.015 | 0.0002 | 99 |
| 2,4-D | 0.110 | 0.0017 98 | |
| dibromochloropropane (DBCP) | 0.052 | 0.00002 | > 99 |
| o-Dichlorobenzene | 0.08 | 0.001 > 99 | |
| p-Dichlorobenzene | 0.040 | 0.001 > 98 | |
| 1,2-dichloroethane | 0.088 | 0.0048 95 | |
| 1,1-dichloroethylene | 0.083 | 0.001 > 99 | |
| cis-1,2-dichloroethylene 0.170 | 0.0005 | > 99 | |
| trans-1,2-dichloroethylene | 0.086 | 0.001 > 99 | |
| 1,2-dichloropropane | 0.080 | 0.001 > 99 | |
| cis-1,3-dichloropropylene | 0.079 | 0.001 > 99 | |
| dinoseb | 0.170 | 0.0002 99 | |
| Endrin | 0.053 | 0.00059 99 | |
| Ethylbenzene | 0.088 | 0.001 > 99 | |
| ethylene dibromide (EDB) | 0.044 | 0.00002 | > 99 |
| bromochloroacetonitrile | 0.022 | 0.0005 98 | |
| dibromoacetonitrile | 0.024 | 0.0006 98 | |
| dichloroacetonitrile | 0.0096 | 0.0002 98 | |
| trichloroacetonitrile | 0.015 | 0.0003 98 | |
| 1,1-dichloro-2-propanone | 0.0072 | 0.0001 99 | |
| 1,1,1-trichloro-2-propanone | 0.0082 | 0.0003 96 | |
| heptachlor (H-34, Heptox) | 0.025 | 0.00001 | >99 |
| heptachlor epoxide | 0.0107 | 0.0002 98 | |
| hexachlorobutadiene | 0.044 | 0.001 > 98 | |
| hexachlorocyclopentadiene | 0.060 | 0.000002 | > 99 |
| Lindane | 0.055 | 0.00001 | > 99 |
| methoxychlor | 0.050 | 0.0001 | > 99 |
| pentachlorophenol | 0.096 | 0.001 > 99 | |
| simazine | 0.120 | 0.004 > 97 | |
| Styrene | 0.150 | 0.0005 | > 99 |
| 1,1,2,2-tetrachloroethane | 0.081 | 0.001 > 99 | |
| Tetrachloroethylene | 0.081 | 0.001 > 99 | |
| Toluene | 0.078 | 0.001 > 99 | |
| 2,4,5-TP (silvex) | 0.270 | 0.0016 99 | |
| tribromoacetic acid | 0.042 | 0.001 > 98 | |
| 1,2,4-Trichlorobenzene 0.160 | 0.0005 | > 99 | |
| 1,1,1-trichloroethane | 0.084 | 0.0046 95 | |
| 1,1,2-trichloroethane | 0.150 | 0.0005 | > 99 |
| trichloroethylene | 0.180 | 0.0010 | > 99 |
| bromoform | 0.300 | 0.015 | 95 |
| bromodichloromethane 0.300 | 0.015 | 95 | |
| chlorodibromomethane 0.300 | 0.015 | 95 | |
| xylenes | 0.070 | 0.001 >99 | |
| Meprobamate | 400 +/- 20% | 60 | 95.5 |
| Atenolol | 200 +/- 20% | 30 | 95.9 |
| Carbamazepine | 1400 +/- 20% | 200 98.6 | |
| DEET | 1400 +/- 20% | 200 98.6 | |
| Metolachlor | 1400 +/- 20% | 200 98.7 | |
| Trimethoprim | 140 +/- 20% | 20 | 96.1 |
| Linuron | 140 +/- 20% | 20 | 96.6 |
| TCEP | 5000 +/- 20% | 700 98.1 | |
| TCPP | 5000 +/- 20% | 700 98.1 | |
| Phenytoin | 200 +/- 20% | 30 | 96 |
| Ibuprofen | 400 +/- 20% | 60 | 95.9 |
| Naproxen | 140 +/- 20% | 20 | 96.5 |
| Estrone | 140 +/- 20% | 20 | 97.1 |
| Bisphenol A | 2000 +/- 20% | 300 99.1 | |
| Nonyl phenol | 1400 +/- 20% | 200 97.3 | |
| PFOA/PFOS | 1.5 mg/L +/- 10% 0.07 | 99.25 |
Application Guidelines/Water Supply Parameters
| Service Flow 0.5 gpm (1.89 lpm) | |
| Water Supply Potable Water | |
| Water Pressure 25-120 psi (172-827 kPa) | |
| Water Temperature 33°F-100°F (0.6°C-38°C) | |
| Capacity 170 gallons (643.5 liters) | |
It is essential that the manufacturer's recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised. See Installation Manual for Warranty information.
NOTE: While the testing was performed under standard laboratory conditions, actual performance may vary.
Replacement Cartridge: XWF or XWFE. For estimated costs of replacement elements please visit our website at gewaterfilters.com.
WARNING
To reduce the risk associated with ingestion of contaminants:
- Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before and after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.
AVERTISSEMENT
To reduce the risk of water leakage or flooding, and to ensure optimal filter performance:
- Read and follow use instructions before installation and use of this system.
- Installation and use MUST comply with all state and local plumbing codes.
- Do not install if water pressure exceeds 120 psi (827 kPa). If your water pressure exceeds 80 psi (552 kPa), you must install a pressure-limiting valve. Contact a plumbing professional if you are uncertain how to check your water pressure.
- Do not install where water hammer conditions may occur. If water hammer conditions exist you must install a water hammer arrester. Contact a plumbing professional if you are uncertain how to check for this condition.
- Do not install on hot water supply lines. The maximum operating water temperature of this filter system is 100^ (38°C).
- Protect filter from freezing. Drain filter when temperatures drop below 33^ (0.6°C).
- Change the disposable filter cartridge every six months or sooner if you observe a noticeable reduction in water flow rate.
- Failure to replace the disposable filter cartridge at recommended intervals may lead to reduced filter performance and cracks in the filter housing, causing water leakage or flooding.
- This System has been tested according to NSF/ANSI 42, 53, 401 and P473 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42, 53, 401 and P473.


XWF or XWFE System is certified by IAPMO R&T against NSF/ANSI Standards 42,53, 401 and P473 for the reduction of claims specified on the performance data sheet and at iapmort.org.
Café Refrigerator Limited Warranty
cafeappliances.com
All warranty service is provided by our Factory Service Centers, or an authorized service technician. To schedule service online, visit us at cafeappliances.com/service. Please have your serial number and your model number available when scheduling service.
| For the Period of: Café Will Replace | |
| One YearFrom the date of the original purchase | Any part of the refrigerator which fails due to a defect in materials or workmanship. During the limited one-year warranty, Café will also provide, free of charge, all labor and related service to replace the defective part. |
| Thirty Days(Water filter, if included)From the original purchase date of the refrigerator | Any part of the water filter cartridge which fails due to a defect in materials or workmanship. During this limited thirty-day warranty, Café will also provide, free of charge, a replacement water filter cartridge. |
| Five YearsFrom the date of the purchase | Any part of the sealed refrigerating system (the compressor, condenser, evaporator an all connecting tubing) which fails due to a defect in materials or workmanship. During this limited five-year sealed refrigerating system warranty, Café will also provide, free of charge, all labor and related service to replace the defective part in the sealed refrigerating system. |
What Café will not cover:
■ Service trips to your home to teach you how to use the product.
■ Improper installation, delivery or maintenance.
■ Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
■ Loss of food due to spoilage.
■ Replacement of house fuses or resetting of circuit breakers.
■ Damage caused after delivery.
■ Replacement of the water filter cartridge, if included, due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply.
■ Replacement of the light bulbs, if included, or water filter cartridge, if included, other than as noted above.
■ Damage to the product caused by accident, fire, floods or acts of God.
■ Incidental or consequential damage caused by possible defects with this appliance.
■ Product not accessible to provide required service.
■ Damage caused by a non-GE Appliances Brand water filter.
■ Damage to finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
For US Customers: This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a Café Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Café Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.
Warrantor: GE Appliances, a Haier company
Louisville, KY 40225
For Customers in Canada: This limited warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. In-home warrant service will be provided in areas where it is available and deemed reasonable by Mabe to provide.
Warrantor Canada: MC Commercial, Burlington, Ontario, L7R 5B6
Consumer Support
Café Website
Have a question or need assistance with your appliance? Try the Café website 24 hours a day, any day of the year! You can also shop for more great Café products and take advantage of all our on-line support services designed for your convenience. In the US: cafeappliances.com In Canada: cafeappliances.ca
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: cafeappliances.com/register
In Canada: cafeappliances.ca
Schedule Service
Expert Café repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year. In the US: cafeappliances.com/service In Canada: cafeappliances.ca
Extended Warranties
Purchase a Café extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime. Café Service will still be there after your warranty expires.
In the US: cafeappliances.com/extended-warranty In Canada: cafeappliances.ca
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. In the US: cafeappliances.com/parts
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Customers in Canada should consult the yellow pages for the nearest Mabe service center, visit our website at cafeappliances.com/parts
Contact Us
If you are not satisfied with the service you receive from Café, contact us on our website with all the details including your phone number, or write to:
In the US: General Manager, Customer Relations | Café Appliances, Appliance Park | Louisville, KY 40225 cafeappliances.com/contact
In Canada: Director, Consumer Relations, Mabe Canada Inc. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3 cafeappliances.ca
CAFE
DISTINCT BY DESIGN™
Mode Nighttime Snack (CASSE-CROÛTE NOCTURNE)
natural_image
Technical line drawing of a mechanical component with no visible text or symbolsBras palpeur
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Technical line drawing of a mechanical device with a circular inset showing a highlighted section (no text or symbols)
natural_image
Mechanical assembly diagram showing a rotating component with directional arrow (no text or symbols)Keep fruits and vegetables organized in separate compartments for easy access.
Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.

text_image
late om of the dry.natural_image
Diagram showing two mechanical assembly steps with arrows indicating motion (no text or symbols)natural_image
Technical line drawing of a cabinet or rack assembly with an inset detail showing a door handle (no text or symbols present)Tiroir convertible
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Technical line drawing of a rectangular frame with internal structure and dimension arrows (no text or symbols)natural_image
Technical line drawing of a structural frame with internal ribs and support beams (no text or symbols)Garant Canada: MC Commercial, Inc., Burlington, Ontario, L7R 5B6
Au Canada : cafeappliances.ca
Au Canada : cafeappliances.ca
Au Canada : cafeappliances.ca
Prolongation de garantie
Au Canada : cafeappliances.ca
Au Canada : cafeappliances.ca
Au Canada : Director, Customer Relations | MC Commercial Inc. | Suite 300, 5420 North Service Road, Burlington | Ontario L7L 6C7 cafeappliances.ca
CAFE
DISTINCT BY DESIGN™
natural_image
Technical line drawing of a mechanical device with no visible text or symbolsnatural_image
Mechanical assembly diagram showing a rotating shaft and bearing mechanism (no text or labels)PRECAUCIÓN
natural_image
Technical line drawing of a mechanical assembly with no visible text or symbols
natural_image
Mechanical assembly diagram showing a rotating component with directional arrow (no text or symbols)Keep fruits and vegetables organized in separate compartments for easy access.
Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.

text_image
late dom of the d dry.Cajones / Estantes / Cubos
Repisas Ajustables
natural_image
Technical line drawing showing two views of a structural support frame with arrows indicating direction (no text or symbols)Cajones / Estantes / Cubos
natural_image
Technical line drawing of a cabinet or rack assembly with an inset detail showing a door opening (no text or symbols present)Cajón Convertible
natural_image
Technical line drawing of a rectangular frame with internal divisions and dimension arrows (no text or symbols)Cajón del Freezer
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Technical line drawing of a structural frame with internal ribs and support beams (no text or symbols)Warrantor: GE Appliances, a Haier company
Louisville, KY 40225