Tormatic HW-800 - Garage door

HW-800 - Garage door Tormatic - Free user manual and instructions

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USER MANUAL HW-800 Tormatic

natural_image 3D rendering of a white air conditioner unit with black handle and ventilation grille (no text or symbols visible)

W-800

WN 929002-63-6-50 07/2017

© 2017 TORMATIC®

No part of this document may be reproduced, distributed, or transmitted in any form or by any means, electronically or mechanically, including photocopying and recording for any purpose, without the express written authorization of TORMATIC.

text_image Technical diagram of a structural assembly with numbered components and an inset showing a cable connection detail.
text_image Technical diagram of a mechanical assembly with numbered components and safety warning symbols
text_image Technical diagram showing three labeled mechanical components (I, II, III) with directional arrows indicating movement or force.
text_image I H G F E Y

Tormatic HW-800 - GB Copyright and disclaimer - 1

text_image I H G F E 180R

3. Eingang STOP A

text_image I H G F E

4. Eingang STOP B

text_image I H G F E REL LS LS + - +
text_image I H G F E LS2 1 2 LS2 1 2
text_image I H G F E 24V-

6. Spannungsversorgung 24 V DC, max. 100 mA (permanent)

text_image Image showing a parking tag icon with 'P' and placeholder text, likely indicating parking or parking-related items.
natural_image Illustration of a finger pressing down on a padlock and three triangular buttons (no text or symbols)

Menü 3 + Menü 4:

flowchart
graph TD
    A["Device 1"] --> B["Triangle"]
    C["Device 2"] --> D["Down Triangle"]
    B --> E["D"]
    D --> E
    E --> F["Striped Panel with Arrow"]

Tormatic HW-800 - Menü 3 + Menü 4: - 1

flowchart
graph TD
    A["8"] --> B["△"]
    C["△"] --> D["○"]
    B --> D
    D --> E["↓"]

Kraftlernfahrt

Tormatic HW-800 - Kraftlernfahrt - 1

Warnung:

text_image F < 400N 50mm
natural_image Illustration of a hand pressing a small rectangular object on a circular surface (no text or symbols)

Zyklenzähler

Contents and intended audience....30

Language....30

Symbols used in this manual 30

Use according to purpose 30

Safety 31

General safety precautions 31

Specific safety precautions....31

Product description....32

General product overview 32

Control elements....32

Functioning of integrated safety unit....33

Installation....33

Safety instructions for installation....33

TTZ Directive - Burglar resistance for garage doors 33

Scope of delivery....34

Prepare the site for installation....34

Mount the garage door operator....35

Connect the garage door operator to electrical power and controls....36

Program the drive head....38

Special settings....42

Complete the installation procedure 46

Operation 46

Safety instructions for operation....46

Open or close the garage door (in normal operation mode) 46

Manually open or close the garage door 46

Open or close the garage door (other operation modes)....47

Diagnostic display 48

Restore the factory settings....49

Cycle counter 49

Technical data....50

Disposal....50

Inspection and test log book for the door system....51

Testing of the garage door operator....51

Term of the Guarantee 53

Maintenance / Checks 53

Cleaning / Care 53

Declaration of conformity and Installation....54

About this manual

Contents and intended audience

This manual gives information about the W-800 series garage door operator (hereinafter referred to as ‘the product’). The manual is intended for technicians that install and maintain the product, and for consumers that use the product on a daily base.

Language

This manual was prepared in German. Any other language version is a translation of this original.

Symbols used in this manual

Tormatic HW-800 - Symbols used in this manual - 1

Warning:

This indicates a possibly dangerous situation that might lead to serious injury.

Tormatic HW-800 - Symbols used in this manual - 2

Warning high voltage:

This indicates work steps that may be carried out only by a trained and skilled electrician.

Tormatic HW-800 - Symbols used in this manual - 3

Caution:

This indicates a possibly dangerous situation that might lead to material damage to the product.

Use according to purpose

The product is designed exclusively for opening and closing spring or weight-balanced garage doors. It may not be used for garage doors without spring or weight-balancing mechanisms. See CE declaration.

Safety

General safety precautions

Tormatic HW-800 - General safety precautions - 1

Warnung:

Make sure that you read this manual and that you understand its contents before you start working with the product.

Tormatic HW-800 - Warnung: - 1

Warnung:

Keep this manual with the product for future reference.

  1. Obey the instructions in this manual. Incorrect installation or incorrect use can cause serious injury or damage to the product.
  2. Any damage or injury as a result of not following the instructions in this manual will render the manufacturer's liability null and void.
  3. Only use the product for the intended use as mentioned in this manual. See CE declaration.
  4. Please also see the safety instructions for operation (see Operation, Page 46).
  5. Installation must only be carried out about by qualified technicians.

Specific safety precautions

  1. The product runs on high voltage. Before you start work on electrical systems, do the following:
  2. Make sure that the product is disconnected from the electrical power supply.
  3. Make sure that the power cannot be reconnected unintendedly during work on the electrical system.
  4. Never make any modifications or changes to the product that have not been expressly approved by the manufacturer.
  5. The design and execution of the product based on this corresponds to state-of-the-art technology.
  6. Only use genuine spare parts of the manufacturer. Wrong or faulty spare parts can cause damage, malfunctions or even a total failure of the product.

Product description

General product overview

Tormatic HW-800 - General product overview - 1

text_image Technical diagram of a cable or electrical connector assembly with numbered components and an inset showing connection details.

* Example garage door illustration

  1. Drive head including LED module 11. Door connector attachment
  2. Rail (model example) drive side 12. Linking bar
  3. Carriage 13. Central support
  4. Rail connector (model example) 16. Support straps drive head
  5. Rail (model example) door side 16. Support straps track
  6. Tensioner 17. Mains cable, 1.2 m
  7. Wall bracket 20. Telescopic fitting for sectional doors (accessory)

Control elements

Tormatic HW-800 - Control elements - 1

text_image 1 A B C D A1 15

A. Numerical display (A1 digital point)
C. OPEN / Start button
B. CLOSE button
D. Program button (PROG button)

  1. Drive head
  2. Hand transmitter

Functioning of integrated safety unit

If the closing garage door encounters an obstruction, the closing motion stops and the door opens a few centimetres again, or, depending on its position, completely.

If the opening garage door encounters an obstruction, the door stops and moves back for approximately 1 second.

Installation

Drive and accessories

Tormatic HW-800 - Drive and accessories - 1

text_image 2x AWG 22 max.1800 mm 2 x 2x AWG 22 Y-OB 2 x 1,0 2x AWG 22 2x AWG 22 mm 005

Safety instructions for installation

• Installation must only be carried out about by qualified technicians.
- Read these installation instructions before you start installing the product.

TTZ Directive - Burglar resistance for garage doors

In order to comply with the TTZ guideline, corresponding accessories are necessary for increased burglar protection. These accessories can be ordered separately. Please use our Secü Kit and follow the instructions WN 020690-45-5-32. Also follow the instructions WN 902004-21-6-50 as installation instructions for TTZ guideline burglary resistance for garage doors.

Scope of delivery

Tormatic HW-800 - Scope of delivery - 1

text_image Technical diagram of a mechanical assembly with numbered components and safety warning symbols
  1. Drive head including LED module
  2. Pinion*
  3. Rail (model example) drive side*
  4. Carriage*
  5. Toothed belt or chain*
  6. Deflection roller*
  7. Rail connector (model example)*
  8. Rail (model example) door side*
  9. Tensioner*
  10. Wall bracket*

  11. Door connector attachment

  12. Linking bar
  13. Central support
  14. Bag of screws
  15. Hand transmitter*
  16. Ceiling mounting
  17. Mains cable, 1.2 m length
  18. Mounting bracket
  19. Warning label

*Optional

Attention: Check the supplied screws and wall plugs to make sure that they are suitable for the structural condition on the installation site.

Prepare the site for installation

  1. The maximal distance between the drive head and wall socket is 1.2 m.
  2. Check the stability of the garage door. If necessary, tighten the screws and nuts of the garage door.
  3. Make sure that the garage door runs smoothly.

- Lubricate shafts and bearings.

- Check the pretension of the springs and adjust if necessary.

  1. Establish the clearance at opening and closing of the garage door (h).

Tormatic HW-800 - Prepare the site for installation - 1

text_image h h
  1. Close the garage door and disable any existing locks. Dismantle the locks if necessary.

Tormatic HW-800 - Prepare the site for installation - 2

Warning:

Some parts of the latching devices on the existing garage door can form pinch or shear points. If necessary, remove hazardous parts before installation.

  1. For garages without a second entrance, an emergency release is required (accessory).
  2. If the garage door is a wicket/pass door, install the wicket door contact first.

Tormatic HW-800 - Warning: - 1

Warning:

Do not allow parts of the gate to enter public footpaths or roads.

Mount the garage door operator

Follow instructions as shown in the A3 Instruction poster.

Step Installation
1 Foldout the track to its full length (3&8).Push the track connector (7) centrally over the joints. The chain or the toothed belt may have to be re-stressed. See illustration.
2 Mountthe center suspension (13) to the guide rail.Mount the mounting brackets (18) on the drive head (1).
3 Mountthe connector attachment (11) to the garage door.
4 Mountthe wall bracket (10).
5a5c/dMount the guide rail (3&8) to the wall bracket (10).Mount the ceiling mountings (16) to the center bracket (13) and to the drive head (1).Then, mount the ceiling mountings (16) to the ceiling.
6 Connectthe linking bar (12) between the carriage (4) and the garage door connector attachment (11).
7 For programming, open the cover of the drive head with a screwdriver or a similar tool.
8 Attachthe warning sticker (19) to the inside of the garage door so that it is easily visible.

Disengage the carriage

During the proceeding work, it may be necessary to disengage the carriage from the connector attachment. This can be done without the need to disconnect the linking bar.

  1. To move the garage door, manually pull on the pull cord (l) on the carriage.
  2. Disconnect the carriage from the toothed belt or the chain.
  3. The garage door can now be moved manually.
  4. To operate the gate manually for a longer period of time, you can insert the locking pin (II) into the carriage (III) in the bore provided for this purpose. To restore normal operation, loosen the locking pin (II).

Tormatic HW-800 - Disengage the carriage - 1

text_image II III I

Connect the garage door operator to electrical power and controls

Tormatic HW-800 - Connect the garage door operator to electrical power and controls - 1

Warning high voltage:

  • Pull out the main plug from the mains socket before you open the cover of the drive head.
  • Do not connect any live leads. Only connect potential-free buttons and potential-free relay outputs.
    • After connecting all cables, connect the cover to the drive head again.

Tormatic HW-800 - Warning high voltage: - 1

Warning:

Before using the operator for the first time, it must be tested to make sure that it is working properly and safely (see section on Maintenance/Checks).

Tormatic HW-800 - Warning: - 1

Warning:

Danger by optical radiation!

If you look at an LED for an extended period from a short distance, this can cause optical binding. Sight is then severely restricted for a short time. This can result in serious or fatal injuries.

You must not look directly at an LED.

Tormatic HW-800 - Danger by optical radiation! - 1

text_image UP / START

1. External antenna

Lead the antenna upward through the housing recess.

When using an external antenna, the shield must be placed on the right adjacent terminal (F).

E - Connector for antenna

2. External pulse generator

F - Connector for external impulse generator (accessories, e.g. keyswitch or code keypad)

Tormatic HW-800 - External pulse generator - 1

text_image I H G F E Y

Tormatic HW-800 - External pulse generator - 2

text_image I H G F E 180R

3. Input STOP A

The drive is stopped or the start-up is suppressed via this input.

G - Connection for slip contact (accessory) or emergency stop.

Tormatic HW-800 - Input STOP A - 1

text_image I H G F E

4. Input STOP B

This input activates the automatic reversal of the drive during closing.

H - Connection 4-wire photoelectric sensor (e.g. LS5)

Tormatic HW-800 - Input STOP B - 1

text_image I H G F E REL LS LS + - +

G // H - Connection of photoelectric sensor LS2 (please refer to the connection points of the photoelectric sensor manual for use of other photoelectric sensors)

Tormatic HW-800 - Input STOP B - 2

text_image I H G F E LS2 1 2 LS2 1 2

5. Power supply 24 V DC, max. 100 mA (switched)

I - Connection for e.g. 24V signal light (accessory)

Tormatic HW-800 - Power supply 24 V DC, max. 100 mA (switched) - 1

text_image I H G F E 24V-

6. Power supply 24 V DC, max. 100 mA (permanent)

I - Connection for e.g. external receiver (accessory)

Tormatic HW-800 - Power supply 24 V DC, max. 100 mA (permanent) - 1

text_image I H G F E E43U REL 24V-

7. Lighting

K - Connection for external, protectively insulated lighting or signaling lamp (protection class II, max 500W) (accessory)

Tormatic HW-800 - Lighting - 1

Caution!

Do not connect a push button.

Tormatic HW-800 - Lighting - 2

text_image K 230V~

8. smartGarage

P - Connection for Mobility Module (accessory)

Tormatic HW-800 - smartGarage - 1

text_image Diagram showing a parking tag icon with 'P' label and placeholder text

Pulse generator and external safety devices

Tormatic HW-800 - Pulse generator and external safety devices - 1

In situations of increased requirements in terms of personal protection, we recommend, in addition to the internal power limitation of the drive, the installation of a photoelectric sensor. Further information on our range of accessories can be found in our sales literature. Consult your specialist dealer.

Warning label

Tormatic HW-800 - Warning label - 1

Place the sticker clearly visible on the inner surface of the garage door.

Dismantling the operator

  1. Pull out the mains plug and disconnect all existing terminals.
  2. Disconnect garage door and operator. Fix garage door.
  3. Proceed according to the Installation instruction poster, but in reverse sequence.

Program the drive head

This section describes the normal programming of the drive head during installation.

For further adjustments, or for special adjustments, refer to the section 'Special settings'.

Preparation

  1. Make sure that the garage door is securely engaged in the carriage.
  2. Make sure that the aerial is correctly positioned.
  3. Make sure that you have all hand transmitters for this garage door at hand.
  4. Open the cover of the drive head with a screwdriver.
  5. Connect the mains plug to the mains socket. The point display lights up.

Program the start signal of the hand transmitter

  1. Briefly press the programming button (PROG button) (D). The display shows "1".
  2. When the display flashes, press the hand transmitter button with which you will later start the drive until the digital point (A1) on the display blinks 4 times.
  3. As soon as the light goes out, you can set the next hand transmitter (see Step 1).

Note: Up to 30 codes can be learned.

Tormatic HW-800 - Program the start signal of the hand transmitter - 1

text_image A1 B C D

Programming the 4-minute light

  1. Briefly press the programming button (PROG button) (D) twice. The display shows "2".
  2. Press the button on the hand-held transmitter to control the light until the digital point (A1) flashes 4 x.
    As soon as the light goes out, you can set the next hand transmitter (see Step 1).

Note: Programming the ventilation position and partial opening: see menu 9.

Note: Up to 30 codes can be learned. (Example 15x start 15x light).

Tormatic HW-800 - Programming the 4-minute light - 1

text_image A1 B C D

Delete all radio codes

  1. Pull the main plug
  2. Push and hold the oval PROG-Button (D).
  3. Connect the mains plug to the mains socket and keep the PROG button (D) pressed until the digital point flashes quickly.

Tormatic HW-800 - Delete all radio codes - 1

natural_image Illustration of a finger pressing down on a padlock and three triangular buttons (no text or symbols)

Setting the end positions

  1. Keep the programming button (PROG button) (D) pressed in for approximately 3 seconds. The display shows "3".
  2. Press the OPEN button (B) and check if the garage door moves to the OPEN position.
  3. If the garage door moves in the wrong direction, keep the programming button (PROG button) (D) pressed in for approximately 5 seconds until a chaser light appears.
  4. Keep the OPEN button pressed until the garage door is at the desired end position OPEN. If needed, press the CLOSE button (C) to adjust the position.
  5. Once the garage door is at the desired OPEN position, press the programming button (PROG button) (D). The display shows "4".
  6. Press the CLOSE button (C) as soon as the display flashes.
  7. Keep the CLOSE button pressed until the garage door is at the desired end position CLOSE. If needed, press the OPEN button (A) to adjust the position.
  8. Once the garage door is at the desired end position CLOSE, press the programming button (PROG button) (D). The display shows "0".
  9. Continue with the force learning cycle.

Tormatic HW-800 - Setting the end positions - 1

text_image B C D

Tormatic HW-800 - Setting the end positions - 2

text_image B C D

Force learning cycle

Tormatic HW-800 - Force learning cycle - 1

Warning:

During this procedure, the operator automatically learns the normal mechanical force required to open and close the garage door. Force limits are deactivated until the conclusion of the learning cycle. Keep a sufficient distance from the entire path of motion of the garage door!

Do not interrupt this procedure.

Note:

During this procedure the display shows a "0".

  1. Press the OPEN button (B) or use the set hand transmitter. The garage door moves from the end position CLOSE and moves to the end position OPEN.
  2. Press the OPEN button (B) again or use the set hand transmitter. The garage door moves from the end position OPEN to the end position CLOSE.
    After about 2 seconds, the '0' on the display goes out.

Note: After completing the force learning cycle, the display '0' must go out.

Tormatic HW-800 - Note: - 1

flowchart
graph TD
    A["Component B"] --> B["Component C"]
    B --> C["Component D"]
    C --> D["Downward Arrow"]

Checking force limit

  1. Place an force gauge or obstruction (e.g. the operator's cardboard box) in the closing area of the door.
  2. Close the garage door. The garage door moves to the end position CLOSE. When the garage door reaches the obstruction, the garage door must stop and then move back to the end position OPEN.
  3. If the door can lift persons (e.g. openings greater than 50 mm or treads), the force limiting unit must be checked in the opening direction: For additional load of the door with 20 kg of mass, the drive has to stop.

Tormatic HW-800 - Checking force limit - 1

text_image F< 400N 50mm

Delete force learning cycle

Note: The force learning cycle always starts from the end position CLOSE.

The force learning cycle must be repeated after each replacement of the garage door springs:

Proceed to Menu 5 (see special settings) and keep the programming button (PROG button) (D) pressed for 3 seconds. The display shows "0". Complete the process as described in the force learning cycle section on page page 40.

Tormatic HW-800 - Delete force learning cycle - 1

For your safety, we recommend that the door system be checked before initial use and as needed - but at least once a month - by a specialist. We recommend consulting a specialist company.

Special settings

Open the special settings menu

  1. Keep the programming button (PROG button) (D) pressed in for approximately 3 seconds. The display shows "3".
  2. Press the programming button (PROG button) (D) again. The display shows "4".
  3. Keep the programming button (PROG button) (D) pressed in again for approximately 3 seconds. The display shows "5".

Force limitation for Open and Close.

Tormatic HW-800 - Force limitation for Open and Close. - 1

Warning:

If the setting is too high, persons may be placed at risk of injury. In the delivery state, the set value is '6' when opening and '4' when closing. We recommend selecting the appropriate door type in menu 8 before the force learning cycle.

  1. Select menu item "5".
    After about 2 seconds, the display blinks and the set value of the power limit for upward motion appears.
  2. If desired, adjust the setting with the aid of the OPEN (B) and CLOSE (C) buttons.

  3. Press the programming button (PROG button) (D).

The display shows "6". After about 2 seconds the display and the set value for the power limit for closure appears.

  1. If desired, adjust the setting with the aid of the OPEN (B) and CLOSE (C) buttons.

Tormatic HW-800 - Warning: - 1

Warning:

The force on the main closure side must not exceed 400 N / 750 ms!

  1. Press the programming button (PROG button) (D). The display shows "7".

Adjust the light phases

  1. Select menu item "7".
    After about 2 seconds the display blinks and the set value for light time appears.
    The factory setting is "0".

  2. If desired, adjust the setting with the aid of the OPEN (B) and CLOSE (C) buttons.

Menu value Light time Warning time 24 V
0 60 s 0 s 60 s
1 120 s 0 s 120 s
2 240 s 0 s 240 s
3 0 s 0 s 0 s
4 0 s 3 s 0 s
5 60 s 3 s 0 s
6 120 s 3 s 0 s
7 60 s 0 s TAM
8 120 s 0 s TAM
9 240 s 0 s TAM
Remarks:- TAM (Door open message): 24 volts at door not closed.- With set warning time light and 24V for drive of control goes on.
  1. Press the programming button (PROG button) (D).

The display shows "8".

Door adjustments

  1. Select menu item "8".

After about 2 seconds the display blinks and the set value time appears.

At delivery, the factory setting is '4'.

For optimal movement and to maintain the forces, the corresponding door type must be selected.

  1. If desired, adjust the setting with the aid of the OPEN (B) and CLOSE (C) buttons.
Menu value Door type
0 Double swing gate
1 Non-swinging door, Canopy
2 Swing door, Kipptor normal
3 Swing door, tilt sensitive running
4 Universal setting (factory)
5 Sectional door with tension spring fitting (Topspeed)
6 Sectional door with torsion spring fitting (Topspeed)
7 Industrial door with standard fittings
8 Side section door (Topspeed)
9 Side section door with secondary closing edge
  1. Press the SAVE button (D).

The display shows "9".

Adjustment other operating modes

  1. Select menu item "9".

After approximately 2 seconds, the display flashes and shows the set value of the operating mode. The factory setting is "0"

  1. If desired, adjust the setting with the aid of the OPEN (B) and CLOSE (C) buttons.
Menu valueDescription Remarks
0 Normaloperation Factory settings
1 Normaloperation with ventilation settings*Allows the ventilation of the garage. In this mode, the garage door is approximately 10 cm wide open. To start up the ventilation setting, press the second button on the hand transmitter or use a DuoControl/Signal 111 (accessories) setting* that must be programmed in Menu 2.The garage door can be closed at any time using the hand transmitter.The garage door closes automatically after 60 minutes.
2 Partialopening of side sectional door*In this mode, the garage door is approximately 1 m wide open. To start up the partial opening, press the second button on the hand transmitter or use a button of DuoControl/Signal 111 (accessories)* that must be programmed in Menu 2.
5 OPENCLOSE operationAfter pulsing in CLOSE position, the drive starts and the door moves into end position OPEN. Another impulse entry during drive has no effect and the door continues to open. After impulse entry in OPEN position, the door closes. On impulse entry during closing, the door stops and starts again.
6 Automatic closing ('AR')**Impulse always causes an opening of the door. After the hold-open time and warning time (setup menu A) the door closes automatically.An interruption of the photoelectric sensor during closing causes stop and reverse direction. Interruption during opening drive has no effect.
7 Automatic closing ('AR')**Function as in point 6, however, an interruption of the photoelectric sensor during open time causes early termination of open time and the warning time starts.
8 Automatic closing ('AR')**Function as in point 7, however, an impulse during open time causes early termination of open time and the warning time starts.
9 Automatic closing ('AR')**Same function as 8, but without early warning phase.
Remarks:- *: The second button of the transmitter must be reset after changes in operating modes 1 or 2.- **: A photoelectric sensor must be installed.
  1. Press the programming button (PROG button) (D).

In setting 0, 1, 2 and 5 value "0" is displayed. End of menu (if necessary, continue with power learning cycle). In setting 6, 7, 8 and 9 value "A" is displayed. Continue with menu "A"

Tormatic HW-800 - Adjustment other operating modes - 1

Warning:

Automatic door - Do not stop in the movement area of the door, because it may start unexpectedly!

Set open time

Only in conjunction with function 'Automatic close'.

  1. Select menu item "A".

After approximately 2 seconds, the display flashes and shows the set value of the operating mode.

  1. If desired, adjust the setting with the aid of the OPEN (B) and CLOSE (C) buttons.
Menu valueOpen time (without warning time 10 seconds)
0 0 s
1 10 s
2 30 s
3 60 s
4 90 s
5 120 s
6 150 s
7 180 s
8 210 s
9 240 s
  1. Press the programming button (PROG button) (D).

The display shows "0".

  1. Proceed with the force learning cycle.

Complete the installation procedure

  1. Close the cover of the drive head.
  2. Check if the garage door operates properly and safely. Refer to the section 'Maintenance / Checks'.

Operation

Safety instructions for operation

Tormatic HW-800 - Safety instructions for operation - 1

Warning:

Use only by trained persons. All users must be familiar with the applicable safety regulations.

Tormatic HW-800 - Warning: - 1

Warning:

Keep the hand transmitters out of reach of children.

Tormatic HW-800 - Warning: - 1

Warning:

When the drive is actuated, the opening and closing processes must be monitored.

The garage door must be visible from the place of operation.

Make sure that no persons or objects are in the travel path of the garage door.

The stated safety and instructions as well as the accident prevention regulations and general safety regulations must be adhered to.

Open or close the garage door (in normal operation mode)

The garage door can be operated by many devices (hand transmitter, key switch etc.). This description only mentions the hand transmitter. But the other devices work in the same way.

  1. Briefly press the button on the hand transmitter.
    Depending on the current position, the garage door then goes to the OPEN or CLOSE position.
  2. If needed, briefly press the button on the hand transmitter to stop the movement of the garage door.
  3. If needed, press the button on the hand transmitter once again to make the garage door move in the other direction.

Note:

A button on the hand transmitter can be set with the function "4-minute light". By using the hand transmitter the light will be turned on, independently from the drive unit. After 4 minutes the light will be turned off.

Manually open or close the garage door

During adjustments to the garage door, or during power failure, the garage door can be manually opened or closed.

  1. To move the garage door, manually pull on the pull cord (I) on the carriage.
  2. Disconnect the carriage from the toothed belt or the chain.
  3. The garage door can now be moved manually.
  4. To operate the gate manually for a longer period of time, you can insert the locking pin (II) into the carriage (III) in the bore provided for this purpose. To restore normal operation, loosen the locking pin (II).

Tormatic HW-800 - Manually open or close the garage door - 1

text_image II III I

Tormatic HW-800 - Manually open or close the garage door - 2

Warning:

By using the quick release uncontrolled movements of the garage door are possible.

The garage door may be out of balance or the springs might be broken or worn. Please consult your dealer of manufacturer.

Note: When installing the system, locking elements of the garage door operator are dismantled. These should be reinstalled if the garage door has to be controlled manually over a longer period of time. This way the garage door can be locked when closed.

Open or close the garage door (other operation modes)

- Possible operating modes see section "Special settings".

Diagnostic display

NumberState Diagnosis / Remedy
8The operator starts up and “0” goes out.In normal operation, drive receives start signal via START input or by drive unit.
8Garage door has reached end position OPEN.
8Garage door has reached end position CLOSE.
8End position has not been reached.
8The display shows a “0” during the next opening and closing cycle and then goes out.The operator is carrying out a learning cycle for the force limit.Caution: During this travel cycle the operator does not monitor the force. Make sure that no persons or objects are in the travel path of the garage door.
8The display continues to show a “0”.The force-learning cycle did not complete and must be repeated.The door’s end-of-travel position may have too much pressure.Set the door’s pressure to the correct level.
8The door does not open or close.Interruption at STOP A or activation of an external safety device (such as a pass-door).
8The door does not close. Interruption at STOP B or activation of an external safety device (such as a photoelectric sensor).
8The door setting and learning cycle did not complete correctly.You must use menu stages 3 and 4 to complete the door settings correctly and then complete the force-learning cycle.
8There is a permanent impulse signal at the start input.Start signal is not detected or pulse duration (eg button jammed).
8An error occurred in setting the operator.The travel path is too long.Repeat setting procedure with menu stages 3 and 4.
8Error in learning cycle. Repeat position learning cycle with menu stages 3 and 4.Reduce force when approaching the end-of travel positions.
8The door does not open or close. An error occurred during the self-test. Disconnect the power supply.
8Motor standstill. The motor does not rotate. Call a specialist company to repair the motor.
8Electronic brake activated. The garage light remains on.The operator is pulled from upper end position. Check the door and the springs. Setting upper end lower.
8The vacation lock is activated.The door does not open.The side switch for SafeControl/Signal 112 is active. A reset is required.

Restore the factory settings

  1. Press the OPEN and CLOSE buttons at the same time.
  2. Press the buttons for approximately 3 seconds after you put the power plug into the electrical socket.

Tormatic HW-800 - Restore the factory settings - 1

natural_image Illustration of a hand holding a small rectangular object with a grid pattern, no text or symbols present

Cycle counter

The cycle counter stores the number of OPEN/CLOSE actions powered by the drive.

To read the meter, hold the button in for 3 seconds until you see a number. The digital display shows the numbers starting from the highest to the lowest decimal place consecutively. At the end, a horizontal line appears on the display, for example: 3456 movements, 3456 -

Technical data

The drives of the W-800 series are suitable for the following doors:

Door type: Canopy/non-swinging doors, double wing doors, swing doors/tilting doors, sectional doors/side section doors

Model Specifications

Operator type: W-800

Rated load capacity: 240 N

Power rating max: 800 N

Connection values: 230 V / 50 Hz

Power input:

Standby: <0.5 W

Max. operation: 240 W

Cycles: 3/h

Lighting LED: 1.6 W

Safety according to EN13849-1:

Input STOP A: Cat. 2 / PLC

Input STOP B: Cat. 2 / PLC internal force limit: Cat. 2 / PLC

Tormatic HW-800 - Model Specifications - 1

text_image + 60°C

Temperature range: - 20°C

Protection class: IP20, only for dry rooms

Volume: ≤ 70 dB (A)

Manufacturer: TORMATIC

Eisenhüttenweg 6

44145 Dortmund

Germany

www.tormatic.de

Disposal

Tormatic HW-800 - Disposal - 1

Dispose of the product according to the laws and regulations of the respective country of use.

Inspection and test log book for the door system

Owner / operator ____

Location of door system: ____

Operator data

Operator type: ____ Manufacture date: ____

Manufacturer: ____ Operating mode: ____

Door data

Type: ____ Year of construction: ____

Serial no.: ____ Door leaf weight: ____

Door dimensions: ____

Installation and initial operation

Company, installer: ____ Name, installer: ____

Initial operation on: ____ Signature: ____

Miscellaneous Changes

Testing of the garage door operator

Caution:

An inspection is not the same as maintenance! After an inspection, the user must do any necessary maintenance.

Drive-controlled garage doors are to be inspected and maintained periodically by qualified, trained and experienced personnel. The manufacturer's specified inspection and maintenance intervals must be observed. Observe all applicable national regulations (ASR 1.7 'Technical Regulations for Workplaces - doors and gates'). All inspection and maintenance work must be documented in the enclosed inspection and test report. The operator/owner is obliged to store the inspection and test report together with the documentation for the garage door operator for the entire service life of the system. The installer must fill out the log book completely and give it to the owner-operator before the owner puts the door into service. This recommendation includes manually operated doors. All guidelines and instructions for the garage door operator (installation, operation and maintenance, etc.) must be strictly followed. The manufacturer's guarantee becomes null and void in the event that inspection/maintenance has not been carried out. Alterations to the garage door operator (in as far as permitted) must also be documented.

Check list for the garage door operator

Confirm features at start-up with a check mark.

No. Equipment present Features to be tested Remarks
1.0 Garage door
1.1 Manual operation of the door Smooth running
1.2 Fastenings/connections State/Seat
1.3 Pivots/joints State/Lubrication
1.4 Track rollers/track roller holders State/Lubrication
1.5 Seals/sliding contact strips State/Seat
1.6 Door frame/door guide Alignment/Fastening
1.7 Door leaf Alignment/State
2.0 Weight
2.1 SpringsState/Seat/Setting
2.1.1Spring stripsState
2.1.2Spring break deviceState/Data plate
2.1.3Safety elements (spring connector,...)State/Seat
2.2 Wire cablesState/Seat
2.2.1MountingState/Seat
2.2.2Cable drum2 Safety windings
2.3 Fall protectionState
2.4 Concentricity of T-shaftState
3.0 Operator/controls
3.1 Operator/sliding rail/bracketState/Fastening
3.2 Electrical cables/connectionsState
3.3 Emergency releaseFunction/State
3.4 Control devices, push-button/hand transmitterFunction/State
3.5 Limit stopState/Position
4.0 Safeguarding of crush and shearing zones
4.1 Force limitStops and reverses
4.2 Protection against lifting of personsDoor leaf stops at 20 kg
4.3 Site conditionsSafely distances
5.0 Other devices
5.1 Latching/lockFunction/State
5.2 WicketFunction/State
5.2.1Wicket door contactFunction/State
5.2.2Door closerFunction/State
5.3 Traffic light controlFunction/State
5.4 Photoelectric sensorsFunction/State
5.5 Closing edge safety device Function/State
6.0 Documentation of the operator/owner
6.1 Data plate/CE markingcomplete/readable
6.2 Door system's declaration of conformitycomplete/readable
6.3 Installation, Operation and Maintenance Instructionscomplete/readable

Term of the Guarantee

Dear Customer,

During production, the garage door operator you have purchased has undergone various checks by the manufacturer to ensure that it is of impeccable quality. Should this operator or parts of it prove to be of no use or limited use as a result of proven material or manufacturing defects, we shall rectify this, at our discretion, through free-of-charge repair or replacement. We shall not accept any liability for damage as a result of unsatisfactory fitting and installation, improper putting into service, incorrect operation and maintenance, excessive use and overloading as well as any alterations or modifications carried out to the operator and accessory parts by the customer. The same shall also apply for damage incurred during transit or as a result of force majeure, external influences or natural wear as well as special atmospheric stresses. We cannot accept any liability following alterations or modifications of functional parts carried out by the customer. We must be notified of any defects immediately in writing; on request, the parts in question are to be made available to us.

We shall not bear the costs for dismantling and installation, freight, and carriage. If a complaint is proven to be unjustified, the customer must bear our costs.

This guarantee is only valid in conjunction with the signed invoice and commences on the day of delivery. The manufacturer guarantees that the product is free of defects. The warranty is granted for a period of 24 months, in as far as the test report has been properly filled out. Otherwise the warranty shall expire 27 months after the date of manufacture.

Maintenance / Checks

Tormatic HW-800 - Maintenance / Checks - 1

For your safety, we recommend that the door system be checked before initial use and as needed - but at least once a month - by a specialist. We recommend consulting a specialist company.

Monitoring the force limit

The operator control unit features a 2-processor safety system to monitor the force limit. In an end position or after restarting, the integrated power disconnection is tested automatically. Prior to commissioning and once a month, the door system must be checked. The examination of the force limiting device must be carried out according!

Tormatic HW-800 - Monitoring the force limit - 1

Caution:

Closing force set too high can lead to personal injury.

The force for the OPEN drive can be adjusted in menu step 5 and the force for the CLOSE drive in step 6.

Cleaning / Care

Tormatic HW-800 - Cleaning / Care - 1

Always pull the mains plug before working on the door or on the drive! If necessary, wipe the drive with a dry cloth.

Declaration of conformity and Installation

noitaralceD

enihcam etelpmocni na fo noitallatsni ehbf

in accordance with the Machinery Directive 2006/42/EC, annex II part 1B

TORMATIC Eisenhüttenweg 6 44145 Dortmund

hereby declares that the garage door operators

W-800

In accordance with the:

• Machinery Directive 2006/42 / EC

- Low voltage directive 2014/35 / EU

- Directive on electromagnetic compatibility 2014/30 / EU

• RoHS Directive 2011/65 / EU

developed, constructed and manufactured.

The following standards were applied:

• EN ISO 13849-1, PL "C" Cat. 2

Safety of machinery - Safety-related parts of control systems

- Part 1: General principles for design.

• EN 60335-1, as applicable

Safety of electrical devices / drives for gates.

• EN 61000-6-3

Electromagnetic compatibility (EMC) - Interference emission

• EN 61000-6-2

Electromagnetic compatibility (EMC) - Immunity

• EN 60335-2-95

Household and similar electrical appliances - Safety – Part 2-95:

• EN 60335-2-103

Particular requirements for drives for vertically moving garage doors for residential use.

Household and similar electrical appliances - Safety - Part 2 103:

Particular requirements for drives for gates, doors and windows.

The following requirements of Annex 1 to the Machinery Directive 2006/42 / EC shall be complied with: 1.1.2, 1.1.3, 1.1.5, 1.2.1, 1.2.2, 1.2.3, 1.2.4, 1.2.5, 1.2.6, 1.3.1, 1.3.2, 1.3.4, 1.3.7, 1.5.1, 1.5.4, 1.5.6, 1.5.14, 1.6.1, 1.6.2, 1.6.3, 1.7.1, 1.7.3, 1.7.4

The specific technical documentation has been prepared in accordance with Annex VII, Part B, and will be transmitted electronically to the authorities upon request.

Conformity is in accordance with the provisions of the EC Construction Products Directive 89/106/EC. For the part "Operating Forces" the corresponding initial tests in cooperation with the recognized testing bodies were performed. In doing so, the harmonized standards EN13241, EN 12978, EN12453 and EN12445 were applied. For detailed information on the tested combinations, see attached table "System Audit tormatic-operators" or www.tormatic.de.

The incomplete machine is only intended for installation in a gateway in order to form a complete machine as defined in the Machinery Directive 2006/42 / EC. The gateway must not be put into operation until it has been ascertained that the entire system complies with the provisions of the EC Directives.

The integrated radio system complies with the Directive 2014/53/EU.

The full text of the Declaration of Conformity is available at the following Internet address www.tormatic.de/nc/downloads.html

Only use genuine spare parts of the manufacturer.

Wrong or faulty spare parts can cause damage, malfunctions or even a total failure of the product.

Inhoud

text_image Technical diagram of a structural assembly with numbered components and an inset showing a cable connection detail.

* Voorbeeld-weergave garagedeur

text_image Technical diagram of a mechanical assembly with numbered components and safety warning symbols
text_image Technical diagram showing three labeled mechanical components (I, II, III) with directional arrows indicating movement or force.
text_image I H G F E Y

Tormatic HW-800 - Inhoud - 1

text_image I H G F E 180R

3. Ingang STOP A

text_image I H G F E

4. Ingang STOP B

text_image I H G F E REL LS γ LS + - +
text_image I H G F E LS2 1 2 LS2 1 2

5. Voedingsspanning 24 V DC, maximaal 100 mA (geschakeld)

text_image I H G F E 24V-

6. Voedingsspanning 24 V DC, maximaal 100 mA (geschakeld)

text_image Diagram showing a parking tag with 'P' and placeholder text, likely indicating parking or parking-related items.
natural_image Illustration of a finger pressing down on a padlock and three triangular buttons (no text or symbols)

De eindposities instellen

flowchart
graph TD
    A["Device Icon"] --> B["Triangle Shape B"]
    A --> C["Triangle Shape C"]
    B --> D["Box with Down Arrow"]

Kracht aanleren

Tormatic HW-800 - Kracht aanleren - 1

Waarschuwing:

flowchart
graph TD
    A["Component B"] --> B["Component C"]
    B --> C["Component D"]
    C --> D["Arrow pointing downward"]

De krachtbegrenzing controleren

text_image F < 400N 50mm
natural_image Illustration of a hand holding a small rectangular object with a grid-like pattern, no text or symbols present.

Cycliteller

text_image Technical diagram of a structural framework with numbered components and an inset showing connection details
text_image Technical diagram of a mechanical assembly with numbered components and safety warning symbols
text_image Technical diagram showing three labeled mechanical components (I, II, III) mounted on parallel lines with directional arrows indicating motion or force.
text_image I H G F E Y

Tormatic HW-800 - Cycliteller - 1

text_image I H G F E 180R

3. Entrée STOP A

text_image I H G F E

4. Entrée STOP B

text_image I H G F E REL LS LS + - +
text_image I H G F E LS2 1 2 LS2 1 2
text_image I H G F E 24V-
text_image Diagram showing a parking tag icon with 'P' label and placeholder text
text_image A1 B C D → → → → → →

Programmer 4 minutes de lumière

natural_image Illustration of a finger pressing down on a padlock and three triangular buttons (no text or symbols)
text_image F< 400N 50mm
natural_image Illustration of a hand pressing a small rectangular object on a circular surface (no text or symbols)

Compteur de cycles

text_image Technical diagram of a cable or electrical connector assembly with numbered components and an inset showing connection details.

* Eksemplarisk visning af garageport

text_image Technical diagram of a mechanical assembly with numbered components and safety warning symbols
text_image I H G F E Y

2. Ekstern impulsgiver

text_image I H G F E 180R

3. Indgang STOP A

Via denne indgang stoppes drevet hhv. undertrykkes start.

text_image I H G F E

4. Indgang STOP B

text_image I H G F E REL LS LS + - +
text_image I H G F E LS2 1 2 LS2 1 2
text_image I H G F E 24V-
text_image Diagram showing a parking tag icon with 'P' label and placeholder text
natural_image Illustration of a finger pressing down on four white geometric shapes on an oval background (no text or symbols)
text_image F< 400N 50mm
natural_image Illustration of a hand holding a small rectangular object with a grid-like pattern, no text or symbols present.

Cyklustæller

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Product information

Brand : Tormatic

Model : HW-800

Category : Garage door