Café Plus - Coffee machine DUALIT - Free user manual and instructions

USER MANUAL Café Plus DUALIT

A. Internal ViewB. Filter PlateC. Coffee Button Press once for espresso Press twice for for lungoD. Tea Button CAUTION: ONLY USE FOR TEA. NEVER USE TEA BUTTON WITH COFFEE CAPSULE.E. Nozzle F. Capsule BasketG. Drip Tray CoverH. Drip TrayI. LeverJ. Water TankK. Water Tank LidL. Power SwitchIn the interest of improving products, Dualit Ltd, reserves the right to change the product specication without prior notice. All illustrations are for representation only, your model may vary from illustrations shown. Unpack the box with care, keeping all the packaging materials until you are satised everything is present and in working order. Once satised remove any tags from the appliance body and recycle the packaging appropriately. Do not remove tags from the cord. You may wish to keep the box to store your appliance.All illustrations are for representation only, your model may have a different appearance from illustrations shown.

READ ALL INSTRUCTIONS

KEEP THESE INSTRUCTIONS

FOR FUTURE REFERENCE.

• T HIS IS AN ATTENDED APPLIANCE. Do not leave unattended during use, unplug after each use (risk of re if an unattended appliance is left operating).
• This appliance must not be used by children younger than 8 years old or persons with very extensive and complex disabilities. Children aged 8-14 years and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge shall not use this appliance, unless they are supervised and have been given instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children less than 8 years old.

• This appliance is intended for indoor household use only. If the appliance is used improperly or for professional or semi-professional purposes or if it is not used according to these instructions the Guarantee becomes invalid and Dualit refuses any liability for damage caused. Before connecting to the mains supply:

• Check that the voltage marked on the appliance corresponds with the supply voltage. Risk of electric shock and re.
• WARNING: This appliance must be earthed.
• In order to avoid a hazard, if the Power Cord is damaged it must, for safety reasons, be replaced by Dualit or a qualied electrician. Call Dualit’s Customer Helpline on [phone]. Risk of electric shock and re.
• Do not operate any appliance with a damaged lead or plug, or after the appliance malfunctions or has been dropped, damaged or cracked in any manner. Risk of electric shock and re.
• Never touch the Power Cord with wet hands. Risk of electric shock.
• Do not pull the Power Cord over sharp edges, clamp it or allow it to hang down. It should not be allowed to come into contact with hot or damp surfaces. Risk of electric shock.
• This appliance conforms to directive 2014/30/ EU regarding electromagnetic compatibility.
• The use of extension cables not authorised by the manufacturer may cause damage or accidents. Risk of electric shock.
• The use of accessory attachments not recommended by Dualit may result in re, electric shock or injury to persons.
• Product surface and appliance interior is subject to residual heat after use. Risk of injury.
• The appliance’s plug must t into the mains socket properly. Do not alter the plug. Do not use plug adaptors. Risk of electric shock.
• Never use the plug without the fuse cover tted. Ensure replacement fuse is the same current value as the original. Replacement fuses are available and should be ASTA approved to BS1362. Risk of electric shock and re.
• Do not use the appliance without water as this may cause damage to the Pump.
• Do not touch the metal body when the appliance is in use. Risk of burns or scalding.
• Do not place the appliance on a polished wood or permeable surface, it could damage the surface.
• Do not place on a tray or surface that may collect liquid. Risk of electric shock.
• Do not operate on an uneven surface. The appliance must only be operated on a at, horizontal surface. Risk of injury.
• Do not place the appliance over or close to sources of heat such as electric rings, hot ovens or open ames. Risk of electric shock and re.

• Do not leave the appliance in a room with a temperature below 0°C, as any water remaining in the appliance could freeze and cause damage.
• Before relling the Water Tank, unplug the appliance from the mains. Risk of electric shock.
• Do not overll the Water Tank.

• Do not ll Water Tank whilst it is tted to the machine.
• Do not use sparkling water (with carbon dioxide).
• Never ll the Tank with hot or boiling water.

• Only use the appliance with the drip tray correctly tted.
• Do not immerse in water or other liquids. Risk of electric shock and re.
• If there is internal water leakage, do not operate the appliance and unplug it at once in order to avoid electric hazard. Risk of electric shock.
• Turn the appliance off and unplug when not in use. Risk of electric shock and re.
• CAUTION: To prevent damage to the appliance, do not use alkaline cleaning agents. When cleaning, use a soft cloth and a mild detergent. Risk of electric shock.
• Do not use scouring pads or abrasive cleaner on the appliance body. Risk of electric shock.
• Do not use appliance for any purpose other than the intended use. Risk of re, electric shock, scalding or injury to persons.
• Steam and hot water hazard. Do not come into direct contact with hot liquid and steam. Risk of scalding.
• When moving the appliance, use both hands and lift holding the Base. Do not touch hot surfaces. Risk of scalding.
• The Power Cord should not be allowed to come into contact with hot surfaces. Risk of electric shock.
• A short Power Cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. Risk of scalding.
• This appliance operates with Nespresso

and Dualit capsules. Never use a damaged or deformed capsule; water could ow around the capsule damaging the appliance. Risk of scalding.

• We recommend that the appliance is plugged into a socket that has no other appliance connected to it. Failure to do this may cause an overload, trip a circuit breaker or blow a fuse. Preferably the socket outlet should be protected by a residual current device (RCD).
• Do not come into contact with the coffee outlet. Risk of scalding.
• Unplug the appliance from the mains to allow to cool before cleaning, maintaining or moving. Caution: Hot water. For details, please refer to cleaning section. Risk of re, electric shock, scalding or injury to persons.
• Always close the lever completely and never lift it during operation. Do not put ngers into the capsule compartment or the capsule shaft. Risk of injury.
• Never put the appliance or part of it in a dishwasher.
• The Coffee maker shall not be placed in a cabinet or appliance garage. Risk of re. SAVE THESE INSTRUCTIONS In the interest of improving products, Dualit Ltd. reserves the right to change the product specication without prior notice. All illustrations are for representation only, your model may vary from illustrations shown.

INSTRUCTIONS ON ENVIRONMENT

PROTECTION Do not dispose of this product in the usual household garbage at the end of its life cycle. Please hand it over to a collection point for the recycling of electrical and electronic appliances. The symbol on the product, the instruction of use or the packaging will inform you about the methods of disposal. The materials are recyclable as mentioned on its marking. By recycling, material recycling or other forms of re-utilization of old appliances you are making an important contribution to protect our environment. Please enquire at the community administration for the authorised disposal location.

• Keep this manual and your proof of purchase in a safe place.
• Don’t forget to register your product at www.dualit.com/register
• The Water Tank must be washed with warm soapy water then rinsed and dried.
• THE COFFEE MACHINE MUST BE FLUSHED THROUGH WITH WATER BEFORE THE FIRST USE.
• Follow the instructions for setting up the appliance, ensuring no capsule is inside.
• Press the Coffee Button once to dispense water. Then repeat 5 times. This will rinse the internals ready for your rst drink.*Nespresso trademark is owned by Société des Produits Nestlé S.A.High pressure capsule machines, such as your new Dualit Capsule Machine, require constant care and maintenance to prolong their life. Please remember to: • Rinse through before rst use and after every use. • Descale your machine on a regular basis.

SETTING UP HARD WATER WILL CAUSE LIMESCALE BUILD-UP, RESULTING IN BLOCKAGES THAT WILL CAUSE PERMANENT DAMAGE OR WILL DECREASE THE LIFE OF YOUR MACHINE. TO PREVENT THIS, DESCALE REGULARLY AND USE A WATER SOFTENER. IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD UP OF LIMESCALE IS NOT COVERED BY GUARANTEE. *Treat bottled water as hard water.

mg/l Descale Water Softener Slow Coffee Extraction or Drop in Steam Output Soft 0-100 At Least Once Every 2 Months or Every 100 Cycles Replace Annually Descale Immediately Medium 101-200 At Least Once Per Month or Every 50 Cycles Replace Bi-Annually Descale Immediately Hard* 201+ At Least Once per Month or Every 25 Cycles Replace Bi-Annually Descale Immediately

WATER HARDNESS TABLE

During Use - Water Softeners You must use a Water Softener Bag in medium and hard water areas, but Dualit recommends the use of a water softener in all areas. Follow the manufacturer’s instructions for use. Replace the Water Softener Bag according to the Water Hardness Table above. During Use - Descaler Dualit recommends only using Kilrock (coffee compatible) limescale removing solution.Follow the manufacturer’s dosage and safety/handling precautions. Descale your appliance regularly according to the Water Hardness Table above. For further assistance, contact Dualit’s Customer Services by emailing [e-mail].

• See descale instructions for full descale procedure and further details.

1.A 2.A 1.B 2.B 2.C IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD-UP OF LIMESCALE IS NOT COVERED BY WARRANTY. Dualit recommends cleaning and descaling regularly, in a well-ventilated area to prevent limescale build up in the machine. Please note: Always clean your machine before beginning the descaling process. CLEANING YOUR FILTER PLATE Use a small brush to remove any build-up of debris on the Filter Plate. A soft toothbrush or something similar works well. A torch may be useful to check the plate is completely clean. Once cleaned, use the descaling steps to clean inaccessible parts within the machine. CAUTION: Do not use sharp implements. Risk of machine damage. Ensure that the appliance is unplugged and cool before starting. Remove all packaging and protective lms from the appliance. The Setting up process will take approximately 15 minutes to complete and will help you achieve optimum performance from your machine. SAFETYINSTRUCTION:Neverlifttheleverwhilstthebeverageisbeing dispensed.Hotbeveragemaycauseinjuryandburns. IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD-UP OF LIMESCALE IS NOT COVERED BY GUARANTEE. Dualit recommends descaling regularly, in a well-ventilated area to prevent limescale build up in the machine. See Limescale warning. Dualit recommends the use of a Water Softener Bag in all areas. For more information contact our Customer Service Team by emailing [e-mail]. Register your appliance on www.dualit.com. This will only take 60 seconds. You will need the product model and serial number that are on the rating label on the base of the product. Position in a safe space. This must be away from heat sources, water taps and not in a cupboard or in a tray that collects water. The surface must be at in order to keep the machine level and stable. Remove the Water Tank from the back of the appliance. Rinse before lling with fresh water.

DO NOT USE ANY OTHER

LIQUID. Maximumlllevel is the MAX marker, do not overll.1110 English English

To achieve optimum performance from your Capsule Machine follow this procedure. SAFETY INSTRUCTION: Never lift the lever whilst the beverage is being dispensed. Hot beverage may cause injury and burns. Your Dualit Café Plus has a Filter Plate used to create the smooth espresso crema. This needs regular cleaning to maintain optimum performance. If you notice your coffee is extracting slowly or not at all, please refer to the Cleaning Section. Extraction between 10 and 40 seconds for a 35ml espresso shot is within the normal range. If extraction lasts longer than 45 seconds, please follow the cleaning procedure then carry out a descale. 3.A 3.G 3.D 3.B 3.H 3.I 3.C Unplug the machine then remove and ll the Water Tank. Once lled, secure back into position. Your Dualit Café Plus has a Filter Plate used to create the smooth espresso crema. This needs regular cleaning to maintain optimum performance. If you notice your coffee is extracting slowly or not at all, please refer to the Cleaning Section. Extraction between 10 and 40 seconds for a 35ml espresso shot is within the normal range. If extraction lasts longer than 45 seconds, please follow the cleaning procedure then carry out a descale. 3.J After using the machine we recommend ushing the machine through. Ensure the Lever is pushed down fully and press the Coffee Button. Water will ush through the machine and into the Drip Tray. Lift the Lever fully and insert a capsule. Ensure capsule is not damaged or deformed. If so, discard and use a new capsule. Once inserted push the Lever down fully. Carefully select the tea or coffee button. Failure to select the correct button for your capsule may block your Filter Plate; preventing or slowing down extraction. Caution: Do not use tea function with coffee capsules, this may damage your machine and invalidate warranty. Please see cleaning section if you extract a coffee capsule using the Tea Button. Plug in the power cord at the mains and use the Power Switch to switch on. Ensure Lever is down. Coffee & Tea Buttons will ash slowly to indicate machine is warming up. The Coffee & Tea Buttons will illuminate once dispense has nished. Your beverage is now ready to be consumed. Note: The Buttons may ash to indicate that the machine is warming up ready for next use. Lift the Lever fully, to empty the capsule into the Capsule Basket. We recommend the Capsule Basket is emptied after use. 3.E 3.F Press the Coffee Button once to dispense an Espresso. The Coffee Button will illuminate blue. Press twice to dispense a Lungo, the Coffee Button will ash blue slowly. Press the Tea Button once to dispense tea; the Tea Button will illuminate green. Note: Tea extracts at a higher temperature to coffee. Place a cup on the Drip Tray. For best results, pre-warm the cup by dispensing hot water into the cup before inserting a capsule. Dispose of water before dispensing coffee. To ensure the best taste and no avour transfer, you should always dispense hot water to rinse the system when switching between coffee and tea. It is important to note that you must not use the Tea Button to extract coffee capsules. Please carefully select the required button. Failure to do so may block your lter plate, preventing or slowing down extraction. CAUTION: Do not use tea function with coffee capsules, this may damage yourmachineandinvalidate warranty. Please see Cleaning Section within your Instruction Manual if you extract a coffee capsule using the Tea Button.

• Switch off and unplug after use.

• Do not leave capsules in machine after use.

• Empty Drip Tray regularly.

• Your machine is tted with a Descale indicator. If the Coffee & Tea Buttons ash quickly immediately after switching on the machine, then descaling is required.1312 English English

PROGRAMMABLE DOSING MEMORY

The Capsule Machine has an Auto-Dose feature that ensures the correct amount of drink is dispensed every time. Ensure the machine has enough water in the Water Tank and is switched on. NOTE - The factory setting of the machine is programmed to 35ml for the Espresso button, 70ml for the Lungo button and 180ml for the Tea button. However, this can be adjusted to suit your taste preference. For tea, we recommend using 1 capsule for a 150-180ml tea cup (depending on your strength and taste preference). For a mug (250ml) we recommend using 2 capsules and setting your dose to 125ml. 4.A 5.A 5.D 4.D 4.B 5.B 5.E 4.E 4.C 5.C Open the Lever fully and insert a capsule. Then push the Lever down fully. Place a cup on the Drip Tray. Lift the Lever fully and insert the capsule. Then close the Lever fully. The Coffee & Tea Button will be ashing to indicate that the machine is warming up when the machine is turned on. The machine will now auto dispense the selected beverage, once it has warmed up. Press the Tea Button once and hold for 5 seconds, then release. The machine will start dispensing. Press Tea Button again when the desired amount is reached and the dispensing will stop. Press the Coffee Button once and hold for 5 seconds, then release. The machine will start dispensing. Press the Coffee Button again when the desired amount is reached, and the dispensing will stop. Place a small cup on the Drip Tray. If you like a particularly hot coffee, we recommend pre-warming the cup rst. After using the machine we recommend ushing the machine through. Remove capsule and ensure the Lever is pushed down fully, then press the Coffee Button. Water will ush through the machine and into the Drip Tray. Empty the Drip Tray, switch off and unplug after use. The Dosing Memory has now been programmed to dispense your chosen quantity of coffee or tea. NOTE: program will be saved even if machine is unplugged. Press the Coffee Button twice and hold for 5 seconds , then release. The machine will start dispensing. Press the Coffee Button again when the desired amount is reached, and the dispensing will stop. Whilst the machine is warming up, press the Coffee Button once for Espresso, twice for Lungo or press the Tea Button once for tea. The selected Button will ash and the other Buttons will cease to illuminate. Tip: press Buttons rmly. AUTO-START The Auto-Start feature allows you to pre-select your dose whilst the machine is warming up. Then, once the machine has warmed up it will automatically dispense the selected Coffee or Tea. DESCALE HARD WATER WILL CAUSE LIMESCALE BUILD-UP, RESULTING IN BLOCKAGES THAT CAUSE PERMANENT DAMAGE. IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD-UP OF LIMESCALE IS NOT COVERED BY GUARANTEE. Dualit recommends cleaning and descaling regularly, in a well-ventilated area to prevent limescale build up in the machine. Please note: Always clean your machine before beginning the descaling process. Refer to the cleaning section. Refer to the Limescale Warning to determine descaling frequency. It is essential that a compatible descaler is used. Dualit recommends using Kilrock’s coffee compatible descaler. The descale process takes approximately 30 minutes. Caution:Avoidcontactwithdescalingsolution.Steamreleasedduringdescale processmaybeharmful.Riskofscaldingandinjury.

&1514 English English 6.A 6.D 6.G 6.B 6.E 6.C 6.F Ensure your descaling product is suitable for coffee machines; follow descaling product instructions carefully. If you are using a water softener, ensure water softener is removed before adding descaler. Fill water tank with descale solution. Insert Water Tank. Turn on and wait for the Coffee & Tea Buttons to stop ashing. Press both Coffee & Tea Buttons rmly at the same time and hold for 5 seconds. Both Buttons will now quickly ash. To exit the Descale Mode, press both Coffee & Tea Buttons at the same time and hold for 5 seconds. Both lights will go back to solid illumination. NOTE: if the machine is turned off in Descale Mode, it will stay in this mode when switched back on. If you are using water softener, ensure that it is placed back into the Water Tank once the Water Tank is clean. The Coffee & Tea Buttons will quickly ash, immediately after switching on, to indicate descaling is required. Ensure your descaling product is suitable for coffee machines and follow descaling product instructions carefully. Ensure the Lever is pushed down fully and no capsule is present, then press the Coffee Button to start descaling. Your machine will dispense. This will continue until the Water Tank is empty. Wait 10 minutes for the Descaling Solution to take effect. Ensure the correct ratio of water is used to create the Descaling Solution. Turn the machine off, remove the Water Tank and ll with the Descaling Solution. Remove Drip Tray and place large container under the nozzle. Rinse the Water Tank and ll with fresh water. Repeat step 6.E and ush at least two full tanks of water through the machine to remove any traces of the Descaling Solution.

7.A 7.D 7.B 7.E 7.C Ensure the Lever is pushed down and no capsule is present. Press the Coffee Button. Water will ush through the machine and into the Drip Tray. Then switch off, unplug and allow to cool. Use a small brush to remove any build up of debris on the Filter Plate. A soft toothbrush or something similar works well. A torch may be useful to check the plate is completely clean. Once cleaned, follow the descaling process to clean inaccessible parts within the machine. Caution: Do not use sharp implements, risk of machine damage. Remove the Drip Tray and Capsule Basket assembly, then lift the Capsule Basket out of the Drip Tray. WARNING: Drip Tray will be hot after use. Handle with care - risk of scalding. Wipe down the body and Nozzle of the capsule machine with a damp, non abrasive cloth. Empty and Rinse the Drip Tray and Water Tank into the sink after each session. Rell the Water Tank with fresh water, just before you make your next beverage.

English English TROUBLESHOOTING TO REPLACE FUSE,

TO ACCESS SCREW. IMPORTANT NOTICE: Product failure due to the build up of limescale is notcoveredbyguarantee-descaleregularly.

properly connected to the power supply.

1.1 Check the plug is in the socket and the switch is

to open the plug, remove the label to reveal the screw.

1.3 The machine may be in Standby Mode, which activates

automatically after 10 minutes. In this Mode the tea and coffee lights turn off to conserve energy. You can exit Standby Mode by pressing any Button. THE CAPSULE MACHINE IS NOT DISPENSING TEA OR COFFEE

1. The Coffee or Tea Buttons

illuminate without ashing, but no tea or coffee is dispensed.

1.1 The Nozzle could be blocked. Follow the Cleaning

instructions. If this does not clear the blockage refer to descale your machine.

1.2 The inserted capsule could be faulty. Wait a few

moments before opening the Lever. Flush the machine through and try to dispense you tea or coffee again with another capsule.

1.3 Ensure that the Lever is properly closed and the

Capsule Basket is empty.

1.4 There could be air trapped in the pipework. Remove

the capsule and ensure that the Water Tank is full. Press the Coffee or Tea Button. Water should exit the Nozzle. If it doesn’t, press again to release the trapped air.

2. You may have run out of

2. Remove the Water Tank and ll with fresh water.

3. The Water Tank may not be

3. Position by aligning the connection and pushing down

rmly. Tip: Bubbles rise in the Water Tank when it is correctly seated. Then push the Water Tank Lid down to cover the Water Tank. MY MACHINE IS MAKING A LOUD NOISE OR EXTRACTION HAS STOPPED MID USE

1. You may have run out of

water (the machine is making a noise and the Buttons are ashing).

1. Turn the machine off and remove the Water Tank.

Rell with fresh water and then place the Water Tank back onto the machine. Follow instructions before dispensing.

2. There may be an airlock in

2. Remove the capsule and ensure that the Water Tank is

full. Press the Coffee or Tea Button. Water should exit the Nozzle. If it doesn’t, press again to release the trapped air. *Nespresso

1. There is water beneath

the capsule machine.

1.1 There will be a small amount of condensation forming

underneath the capsule machine after making numerous beverages. This is safe and does not mean the machine is leaking.

1.2 Ensure that the Water Tank has been correctly inserted.

When relling with water, always switch off the capsule machine and only then remove and rell the Water Tank. Otherwise, water could leak from the appliance. If you still feel the capsule machine is leaking, stop, unplug and contact Dualit customer services

1. Little to no crema is

1.1 Each time coffee is dispensed, essential oil is deposited in

the Nozzle. Descale and follow instructions.

1.3 Check your capsules are in date. Stale coffee affects crema

1.4 Ensure that you are not using the Tea Button for Coffee.

1. What is the factory

setting of the capsule machine?

1. The factory setting of the machine is programmed to 35ml

for the Espresso Button, 70ml for the Lungo Button and 180ml for the Tea Button.

1. What happens if I

repeatedly press the Buttons while tea or coffee is being dispensed?

1. The capsule machine interrupts the dispensing of the tea or

Dosing Memory deleted when the appliance is unplugged?

2. No, the programming is not affected by unplugging the

a long time. When is the capsule machine ready to use?

3. It takes a little time for the capsule machine to achieve

the optimum water temperature (approx. 30-60 seconds). Once it does, the Buttons will illuminate and will be ready to dispense tea or coffee. CAPSULES

1. The capsule does not

drop automatically into the Capsule Basket when I lift the Lever.

1.1 The Capsule Basket could be full. Please empty it.

1.2. Ensure that you fully lift the Lever.

2. The capsule cannot be

2. The Capsule Basket could be full. Please empty it.1918

English English COFFEE DISPENSE IS SLOW OR STOPS DURING EXTRACTION

1. The Water Tank is empty. 1. Fill up the Water Tank & dispense just water.

2. Internal pipes may be blocked. 2. Descale regularly.

3. Wrong button may have

3. Ensure you are not using Tea Button with Coffee

4. The Filter Plate may need cleaning. Refer to Cleaning

section and Descaling. BUTTONS ARE FLASHING ALTERNATELY AND THE MACHINE IS NOT DISPENSING 1.The Water Tank is empty. 1. Fill up the Water Tank & only dispense water.

2. Internal pipes may be

2. Descale regularly.

3. Faulty ow-sensor. 3. Contact Dualit customer services

1. Machine is recommending the

1. Enter Descale Mode and follow the instructions.

MACHINE TURNS OFF AUTOMATICALLY AFTER A PERIOD OF INACTIVITY

1. Machine has entered into

Standby Mode after 10 minutes which is an EU approval requirement.

1. Press Coffee or Tea Button to reactivate the

machine. The Buttons will ash and the machine will warm up, ready for use. ALWAYS SWITCH OFF & UNPLUG AFTER USE. COFFEE & TEA BUTTONS ARE FLASHING QUICKLY EVERY TIME MACHINE IS TURNED ON

1. You are in Descale Mode. 1. Press and hold Tea & Coffee Buttons for 5 seconds

1. Your machine has a powerful

19 bar pump which can cause vibrations when machine is placed incorrectly.

1. Unplug the device and remove the Water Tank.

Ensure the machine is placed on a at, even surface. Ensure the Water Tank and Capsule Basket/Drip Tray are fully located.

MY COFFEE IS NOT HOT ENOUGH

1. Internals have not been pre-

1. Press the Coffee Button ensuring no capsule is inside

the coffee machine; this will run hot water through internal pipework.

2. Cup or mug is not

2. Pre-warm your cup by dispensing hot water into it.

1.1 Ensure that the capsule is located correctly.

1.2 Ensure the Capsule Basket is not over filled, empty

Capsule Basket if full. GUARANTEE This appliance is of excellent quality and construction. However, if any defects in materials or workmanship do appear during the relevant guarantee period, we will, at our discretion, either repair or replace the defective parts, free of charge, subject to the terms and conditions of our Guarantee shown below. This Guarantee covers both parts and labour. Carriage is not included. Your Guarantee period is as follows:

• 1 year This Guarantee provides benets which are additional to, and do not affect, your statutory rights. This Guarantee does not cover the cost of returning the product to the dealer from whom it was purchased or to ourselves. This Guarantee applies only to products sold and located in mainland Great Britain. It does not cover liability in respect of or replacement of plugs, cables or fuses and also does not cover defects due to:

• Failure to use or maintain product in accordance with Dualit’s instructions.

• The product being connected to an unsuitable electricity supply.

• Accidental damage to or abuse or misuse of the product.

• Product modication except by Dualit or approved agent.

• Dismantling of or interference with the product.

• Theft or attempted theft of the product. Before returning any product under this Guarantee, please check that:

• You have followed the product instructions correctly.

• Your mains electricity supply is functional.

• The defect is not due to a blown fuse. If you wish to claim under this Guarantee you should:

• Send the product, postage or carriage paid, to the dealer from whom it was purchased or to Dualit direct.

• Ensure that the product is clean and packed carefully (preferably in its original carton).

• Enclose details of your name, address and telephone number and when and where the product was purchased, together with proof of purchase (e.g. a till receipt).

• Give exact details of the nature of the defect. This Guarantee does not cover any other claims whatsoever, including, without limitation, any liability for incidental, indirect or consequential damage, nor does it cover any claims for conversion or modication or for the costs of repair carried out by any third party without the prior consent of Dualit. If replacement parts are tted to the product this will not extend the period of the Guarantee. For further advice contact Dualit’s Customer Services by emailing [e-mail]. (09:00 to 17:00 GMT time, Monday to Friday). DON’T FORGET TO REGISTER YOUR PRODUCT