TREK Townie Go! 7D - Electric bike

Townie Go! 7D - Electric bike TREK - Free user manual and instructions

Find the device manual for free Townie Go! 7D TREK in PDF.

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Product type Electric bike with pedal assist
Brand Trek
Model Townie Go! 7D
Drive system Hydrive, rear wheel motor
Motor rated voltage 36 Vdc
Motor rated continuous power 250 W
Motor maximum torque 40 Nm
Motor weight Approximately 2.9 kg (6.4 lb)
Battery type Lithium-ion Hydrive, 36 V
Battery capacity 8.6 Ah (309.6 Wh)
Battery weight Not specified, estimated approximately 2.5 kg
Interface display Console with 5 battery indicator lights and assistance levels
Assistance levels 0 (none) to 4 (maximum), adjustable
Pedestrian assistance Yes, max speed 4 mph (6.4 km/h)
Maximum assisted speed 20 mph (32 km/h)
Operating temperature -10°C to +40°C (14°F to 104°F)
Battery storage temperature -20°C to +60°C (-4°F to 140°F)
Display protection rating IPX5 (dust and water spray)
Motor protection rating IPX4 (water spray)
Charger Hydrive, input 100-240 V AC, output 42 V / 2 A
Charging time Not specified, approximately 4-5 hours (estimate)
Warranty Limited lifetime warranty
Intended use City / Trekking, condition 1 (paved roads)
Maximum rear rack load 20 kg (44 lb) for bike with rear battery

Frequently Asked Questions - Townie Go! 7D TREK

How to turn the electrical system on and off?
Press the power button on the interface display or the battery button. To turn off, press and hold the power button for more than one second or use the battery button. The system turns off automatically after 6 minutes of inactivity.
What is the maximum speed with assistance?
Electric assistance is active up to 20 mph (32 km/h). Beyond that, the motor stops assisting but you can continue pedaling without assistance.
How to charge the battery correctly?
Use only the supplied Hydrive charger. Plug the charger into a wall outlet, then connect it to the battery charging port. Charging is optimal between 0°C and 45°C. Monitor the charge: when all 5 indicator lights are on, the battery is fully charged. Then unplug the charger.
What is the battery range?
The range depends on the assistance level, rider weight, terrain, and temperature. The 309.6 Wh battery offers a typical range of 30 to 60 km in mixed use. To maximize range, use a low assistance level and pedal regularly.
Can the bike be used in the rain?
Yes, the bike is designed for use in rainy weather. The interface display is certified IPX5 and the motor IPX4, resistant to water spray. However, avoid cleaning the bike with a high-pressure jet and do not immerse the components in water.
How to clean the electric bike?
Use a soft damp cloth to clean the frame, battery, motor, and display. Never use a high pressure cleaner as water can penetrate the connectors and damage the electrical system. Remove the battery before any cleaning.
What to do if the battery no longer charges?
First, check that the charger is properly plugged in and the socket works. If the battery is very low (less than 5%), the indicator lights may remain off, but the interface display still shows the status. If the problem persists, contact your authorized dealer. Never try to disassemble the battery.
How to store the bike during winter?
Remove the battery from the bike and store it in a dry, frost-free place, ideally at 20°C. Charge the battery to about 60% (3 lights) before storage. Check the charge every 6 months and recharge if necessary. Do not leave the battery on the bike outdoors.
What periodic maintenance is required?
Have your electric bike serviced regularly by an authorized dealer. Check tire pressure, brake condition, and battery attachment. Clean the battery contacts with a dry cloth. Replace the internal battery of the display if the display becomes dim.
Is the bike eligible for a warranty?
Yes, the Trek Townie Go! 7D comes with a limited lifetime warranty for the frame and main components. The battery, motor, and display have a specific warranty (typically 2 years). Consult the manual or the Trek website for details and contact your dealer for any claims.

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Download the instructions for your Electric bike in PDF format for free! Find your manual Townie Go! 7D - TREK and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Townie Go! 7D by TREK.

USER MANUAL Townie Go! 7D TREK

OWNER'S MANUAL LE MANUEL DU PROPRIÉTAIRE MANUAL DEL PROPIETARIO

ELECTRIC BICYCLE

HI HYDRIVE

eBike system 20 mph

Electra

TREK Townie Go! 7D - ELECTRIC BICYCLE - 1

IT IS IMPORTANT TO READ THE WARNINGS AND INSTRUCTIONS IN THIS MANUAL BEFORE RIDING YOUR NEW BICYCLE.

IL EST IMPORTANT DE LIRE LES MISES EN GARDE ET INSTRUCTIONS CONTENUES DANS CE MANUEL AVANT D'UTILISER VOTRE NOUVEAU VÉLO.

Thank you for purchasing your new bicycle.

We believe in bicycles. We make high quality bicycles that are built to last.

That is why each bicycle we make comes with a limited lifetime warranty.

We wish you many carefree and enjoyable rides with your new bicycle!

However, if you experience any problems with your bicycle, do not hesitate to contact your local retailer.

If the problem persists, please call our customer service for a solution.

BIENVENUE DANS NOTRE FAMILLE

US Customer: Supplemental Product Information

The most important points for you to do

  1. Even if you have ridden a bicycle for years, it is important for every person to read the general "Bicycle Owner's manual" and the specific "Electric Bicycle Owner's manual" carefully before you ride on the new electric bicycle.

  2. Both manuals contains detailed information and useful suggestions about your new bicycle.

  3. Make sure that you understand the proper use, maintenance, and disposal of the components of the electrical system of your new electric bicycle.

  4. Think about safety. Your safety and that of other road users is very important.

Do not ride the electric bicycle without the battery. The battery must be on the bicycle while riding, else the bicycle has no lights when needed.

  • Check your bicycle for normal operation, loose parts and defects before riding. If you find any problem, visit your bicycle dealer for repairs before riding.
  • Be aware that other road users (cars, trucks, motorcycles) do not expect that an electric bicycle can ride faster than a normal bicycle. Riding faster also increases the risk of accidents. Distances will close much faster, and braking distances will become longer.
  • Do not ride abusively. Only ride in the use conditions specified for your bicycle:

- Electric City/Trekking bicycles are approved for Condition 1 (paved roads with tires staying on the ground).

- Electric Mountain bicycles are approved for Condition 3 (rougher surfaces, jumps of not more than 24 inch (61 cm)). Please refer to the general Bicycle Owner's manual for more detailed information.

- Do not overload the rear rack. The maximum allowable weight for the rear rack on electric bicycles is 44 lb (20 kg) for bicycles with a rear rack battery and 55 lb (25 kg) for bicycles with a down tube battery. On bicycles with a luggage rack at both sides of the rear fender only, without a top deck, the maximum allowed load on the rack is 33 lb (15 kg) in total.

  1. The electric system of your new bicycle needs special attention.

  2. Do not clean your electric bicycle with a high pressure washer. Any electrical system is sensitive to moisture. High pressure water might enter connectors or other parts of the electric system.

  3. Handle your battery with care. Do not drop or impact the battery. Mishandling of the battery could lead to severe damage or over-heating. In an extremely rare case, a battery that has been severely impacted or otherwise mishandled could potentially catch fire. If you suspect damage to your battery, visit your dealer immediately for inspection.

  4. Maintain the battery as instructed in this Electric Bicycle Owner's manual.

Failure to follow these instructions may result in damage to your battery and may require battery replacement:

- Only charge the battery with the included charger.

  • When not using the battery for a longer period, charge it to approximately 60% (three to four LEDs lit on the charge-control indicator). Check the charge condition after six months. When only one LED of the charge-control indicator lights up, recharge the battery again to approximately 60%.
  • Once charging the battery is complete, unplug the battery from the charger and unplug the charger from the wall socket.

  • A Li-Ion battery will self-discharge over time. If the battery is left uncharged, then stored without charging, it may discharge to such a low state that the battery can no longer be charged and must be replaced.

  • Store the battery in a dry, well-ventilated location. Protect the battery against moisture and water.
  • Under unfavorable weather conditions, it is recommended e.g. to remove the battery from the bicycle and store it in a protected location.
  • The battery can be stored at temperatures between -4^ (-20°C) and 140^ (+60°C).
    For a long battery life, however, it is best to store the battery at room temperature of approximately 68^ F ( 20^ C) is of advantage.
  • If the bicycle is not ridden for an extended time, do not store the battery on the bicycle.

5. Be careful when transporting an electric bicycle.

  • An electric bicycle is heavier than a normal bicycle. If transporting on a vehicle, be aware of the maximum load capacity of the vehicle's roof, towing hook and/or the bicycle carrier. Refer to the manuals of the vehicle and bicycle carrier for details.
  • Remove the controller (if removable), and battery and, if present, panniers from the bicycle and store them elsewhere in the vehicle during the drive.
  • Always respect local laws about transportation of an electric bicycle.
  • Because Li-Ion batteries of this size and power are considered 'Dangerous goods, class 9' when transporting, regulations may restrict the transport of separate Li-Ion batteries in some places. The restrictions apply to most airlines and some trucking companies. If you intend to ship or travel with your electric bicycle (with installed battery), check with the airline or carrier and local regulations about traveling with a Li-Ion battery.

6. Obey local regulations.

In most countries the regulations for the use of an electric bicycle are the same as those for a standard bicycle. However, there may be local differences such as where you can ride, minimum rider age, or required equipment and registration. It is the rider's responsibility to know the local regulations that apply to an electric bicycle and to obey them.

7. Mounting accessories on an e-bike.

An electric bike has hidden wiring through frame and has other critical e-bike parts like the drive unit and battery pack. When mounting accessories (e.g. a bottle cage), be sure not to impact the wiring or battery pack, e.g. by using too long or pointed bolts. This might cause a short circuit to the electric system and/or damage to the battery.

Diagram showing two types of screw fasteners with a prohibition symbol indicating no friction or weight loss.

▲ Warning. A short circuit in the electric system and/or damage to the battery might lead to over-heating. In an extremely rare case, a battery pack that has been severely impacted could potentially catch fire.

8. Visit your dealer on a regular basis for maintenance of your new bicycle.

  • Your dealer has the right knowledge and equipment to maintain your e-bike and to mount accessories safely.
  • If you have questions about your new electric bicycle, ask your dealer!

Limited warranty

Your bicycle is covered by a Lifetime Limited Warranty. Please visit our web site for details.

1.1 General safety warnings....2
1.2 Start using your manual....2

  1. Operating your display unit....3

2.1 Safety rules....3
2.2 Product description and specifications....3
2.3 Operation....5

1. Introduction

Thank you for choosing the Hydrive e-bike system! We sincerely hope that you enjoy your ride.

1.1 General safety warnings

Please read all the safety warnings and instructions carefully.

Failure to follow the warnings and instructions may result in death or severe injuries.

Save this safety warning for future reference; the battery referred to in this manual refers only to the genuine battery pack manufactured by Hydrive.

About Warnings

This manual includes many "Danger", "Warning" and "Beware" labels; these labels refer to the safe methods to use, install, maintain, store and check Hydrive e-bikes.

When a safety warning symbol is also marked with the "Danger" or "Warning" texts, it means that when dangerous situations occur, it may result in death or severe injuries.

When a safety warning symbol is also marked with the "Beware" text, it means that when dangerous situations occur, it may result in mild or moderate injuries.

TREK Townie Go! 7D - About Warnings - 1

WARNING

This manual includes important safety descriptions and riding information.
Please make sure that you have read this manual carefully before riding your Hydrive equipped e-bike for the first time.
▶ Please also read the manuals for other components; make sure that you have read all description packages and labels provided by all manufacturers before riding for the first time. The Hydrive e-bike system includes manuals for different components; if they are not read carefully and instructions are not

followed, it may result in death or severe injuries.

For any questions or concerns regarding safety, please contact your e-bike dealer or bicycle component manufacturer.
▶ Certain e-bike components may be potentially dangerous to children, keep children at a safe distance from all e-bike components.

TREK Townie Go! 7D - WARNING - 1

BEWARE

Hydrive e-bike systems will add additional weight to a bicycle. In order to avoid injuries, please use caution when moving or lifting the bike.

1.2 Start using your manual

Image

The e-bike shown in this manual may differ visually from your Hydrive equipped e-bike.

All information provided in this manual is still applicable to your e-bike. The left and right hand operations are determined by orientation to a rider on the e-bike.

2. Operating the display unit

2.1 Safety rules

Please read all safety warnings and instructions carefully. Failure to comply with the following warnings may result in death or severe injuries. Do not throw away owner's manual or remove any safety warning labels or instructions from any system components. The "battery" referred to in this manual refers to all genuine Hydrive electric system batteries.

▶ Avoid distraction while riding your e-bike. Avoid operating the display unit while riding.
▶ Read and follow all safety warnings and instructions.

2.2 Product description and specifications

[P/N:40010C18E-1]

4 2 1 3 5

  1. Power button

  2. Battery indicator

  3. Assist up button

  4. Assist level

  5. Assist down button

Display

Symbol Meaning
TREK Townie Go! 7D - Product description and specifications - 2Battery statusFull Empty

There are 5 LEDs located on the display unit which indicate the approximate level of charge of the battery pack. Each LED indicates approximately 20% capacity. When all 5 LEDs are illuminated the battery is fully charged.

Symbol Meaning Remarks
TREK Townie Go! 7D - Product description and specifications - 3Assist level- Red lights- Default on level 0
TREK Townie Go! 7D - Product description and specifications - 4TREK Townie Go! 7D - Product description and specifications - 5TREK Townie Go! 7D - Product description and specifications - 6TREK Townie Go! 7D - Product description and specifications - 7
No assist (level 0)level 1level 2level 3 (max.)

Operation

Action Buttons Duration Remarks
Switch on Press 'Power' BlueTREK Townie Go! 7D - Product description and specifications - 8 will pulseas system starts up
Switch offTREK Townie Go! 7D - Product description and specifications - 9Long press 'Power' >1 secs -
Increase assistance Press "U"TREK Townie Go! 7D - Product description and specifications - 10 ed lights- Default on level 0
Decrease assistanceTREK Townie Go! 7D - Product description and specifications - 11Press "Down" -
Walk assist Long press "Dow"TREK Townie Go! 7D - Product description and specifications - 12 3 secs -

Technical data

Item Specification
Operating temperature14°F~104°F(10°C~+40°C) 80%RH
Storage temperature-4°F~140°F(-20°C~+60°C) 80%RH
Degree of protectionIPX5 (dust and splash water protected)
Weight (approx) 0.08 lb /35 g

2.3 Operation

Requirements

The e-Bike system can only be activated when the following requirements are met:

  • A sufficiently charged battery pack is installed (see battery pack operating instructions).
  • The display unit is correctly connected and installed on the handlebar.

Initial settings

1. Turning the E-bike system On

Options for switching on the e-bike system:

  • Press the power button on the display when the bicycle battery is installed.
  • Press the power button on the battery pack.

Once the e-bike system is switched on, the system will default to the "off" mode; select the desired assist level using the up and down arrows and start riding.

When you stop pedaling, or if your speed reaches 20 mph, the assistance provided by the e-bike will stop automatically; when you start pedaling again, the drive unit assistance

will automatically resume if the riding speed is less than 20mph.

2. Turning the E-bike system Off

Options for turning off the e-bike system:

  • Press the power button on the display unit.
  • Press the power button on the battery pack.

After pressing the power button, the system will shut down; this takes approximately three seconds. You must wait until shut down is complete before you can turn the e-bike system on again. If the e-bike is not used and no buttons are pressed, the e-bike system will automatically turn off after six minutes to save power.

Note:

  • Please turn off the e-bike system after riding.
  • If the display unit's internal battery is empty, you can still use the power button on the battery to turn on the e-bike system.
    However, it is suggested that you replace the internal battery as soon as possible in order to avoid any damage to the e-bike system.

3. Power display / Charge level

TREK Townie Go! 7D - Power display / Charge level - 1

The battery condition of the e-bike battery will be displayed on the display.

4. Using the walk assistance mode

The walk assistance mode can help you push your e-bike more easily with a maximum speed of up to 4 mph.

※ This mode can only be enabled when you are pushing the bike.

When using the walk assistance mode, and if the bicycle is not in contact with the ground, there is a the risk of severe injury.

Press and hold the 'assist down' button on the display unit for three seconds to enable the walk assistance mode. After the assistance mode is enabled, the e-bike system will start and the e-bike will move forward slowly; keep holding down the down button to keep the walk assistance mode enabled.

The assistance mode will be disabled if the following situations occur:

  • The bicycle speed exceeds 4 mph.
  • The wheels of the bicycle stop turning (for example: using the brakes or running into an obstacle while walking with the bicycle)

5. Setting the assistance level

The assistance level can be changed on the display unit at any time, even when you are riding.

Use extreme caution if operating the display unit while riding.

Note:

The Hydrive e-bike system has three pre-set levels of assistance available for riders:

Press the up and down buttons on the display unit to enable or disable motor assistance.

The system will start in Mode 0 when initially turned on.

If you want to increase the assistance of the e-bike system, quickly press the up button until desired assistance level is reached and illuminated on the display unit; if you want to decrease the assistance, quickly press and release the down button until the desired assistance level is reached and illuminated on the display unit.

Table of contents

  1. Introduction......2

1.1 General safety warnings....2
1.2 Start using your manual....2

  1. Operating your Hydrive hub motor 3

2.1 Safety rules....3
2.2 Product description and specifications....3
2.3 Assembly 4
2.4 Operation....4
2.5 Maintenance and cleaning 4

1. Introduction

Thank you for choosing the Hydrive e-bike system! We sincerely hope that you enjoy your ride.

1.1 General safety warnings

Please read all the safety warnings and instructions carefully. Failure to follow the warnings and instructions may result in death or severe injuries.

Save this safety warning for future reference; the battery referred to in this manual refers only to the genuine battery pack manufactured by Hydrive.

About Warnings

This manual includes many "Danger", "Warning" and "Beware" labels; these labels refer to the safe methods to use, install, maintain, store and check Hydrive e-bikes.

When a safety warning symbol is also marked with the "Danger" or "Warning" texts, it means that when dangerous situations occur, it may result in death or severe injuries.

When a safety warning symbol is also marked with the "Beware" text, it means that when dangerous situations occur, it may result in mild or moderate injuries.

TREK Townie Go! 7D - About Warnings - 1

WARNING

This manual includes important safety descriptions and riding information. Please make sure that you have read this manual carefully before riding your Hydrive equipped e-bike for the first time.
▶ Please also read the manuals for other components; make sure that you have read all description packages and labels provided by all manufacturers before riding for the first time. The Hydrive e-bike system includes manuals for different components; if they are not read carefully and instructions are not followed, it may result in death or severe injuries.

For any questions or concerns regarding safety, please contact your e-bike dealer or bicycle component manufacturer.
▶ Certain e-bike components may be potentially dangerous to children, keep children at a safe distance from all e-bike components.

TREK Townie Go! 7D - WARNING - 1

BEWARE

Hydrive e-bike systems will add additional weight to a bicycle. In order to avoid injuries, please use caution when moving or lifting the bike.

1.2 Start using your manual

Image

The e-bike shown in this manual may differ visually from your Hydrive equipped e-bike.

All information provided in this manual is still applicable to your e-bike. The left and right hand operations are determined by orientation to a rider on the e-bike.

2. Operating your Hydrive hub motor

2.1 Safety rules

Please read all safety warnings and instructions carefully. Failure to comply with the following warnings may result in death or severe injuries.

Do not throw away owner's manual or remove any safety warning labels or instructions from any system components.

The "battery" referred to in this manual refers to all genuine Hydrive electric system batteries.

▶ Do not dismantle the hub motor, the hub motor should only be repaired or maintained by a certified mechanic, using genuine parts from Hydrive. Unauthorized
dismantling of the battery pack or hub motor will void all warranties.
▶ Do not change or modify any Hydrive system components or any components that are part of the bicycle drivetrain.
Changing components could cause damage or overloading of the hub motor, and may lead to serious injury or death.
Remove the battery pack before performing any inspections, maintenance or repairs on the bicycle; inspecting, maintaining or repairing the bicycle before removing the battery pack may result in severe injury. Unexpected activation of the e-bike system may result in severe injuries.
▶ To avoid injury, do not obstruct pedals, cranks, or wheels.
▶ Only use genuine Hydrive batteries and battery packs, or battery packs approved for use with your e-bike by the manufacturer, and purchase only from approved vendors. Use of uncertified battery packs may result in death or severe injuries.
After riding, don't touch the metal housing of the hub motor with your bare hands or legs. Allow the hub motor to cool before removing or servicing.

The surface temperature of the hub motor can increase due to the following factors:

  • Temperature from surrounding environment
  • Ride route
  • Ride duration
  • Assistance level
  • User behavior
  • Total weight
  • Heat dissipation properties of the bike frame and hub motor

* Please follow all local, state, and federal regulations regarding the use of e-bikes.

2.2 Product description and specifications

Usage

This hub motor can only be used to drive e-bikes; do not use it for other purposes.

Software for Hydrive system troubleshooting and software updates for the e-bike system will be distributed through your local certified Hydrive dealer.

Technical data hub motor

Item Specification
Part number 56R017
Rated voltage 36 Vdc
Torque at drive, max.40 Nm
Rated continuous power250 W
Operating temperature14°F~104°F (-10°C~+40°C)80% HR
Storage temperature-4°F~140°F (-20°C~+60°C)80% HR
Degree of protectionIPX4 (splash water protected)
Weight (approx) 6.4 lb / 2900 g

2.3 Assembly

For installation or removal of the battery pack, please refer to the Battery section of the Hydrive Owner's Manual.

2.4 Operation

Initial operation

The e-bike system can only be activated when the following requirements are met:

  • A sufficiently charged battery is installed.
  • The display unit is correctly connected and installed on the handlebar.

Switching the E-bike system On / Off

Options for switching on the e-bike system:

  • Press the power button on the display when the bicycle battery is installed.
  • Press the power button on the battery pack.

Once the e-bike system is switched on, the system will default to the "off" mode; select the desired assist level using the up and down arrows and start riding.

Once you begin pedaling, the hub motor will provide assistance to help the e-bike accelerate and maintain speed.

For further information, refer to the Display section of the Hydrive Owner's Manual.

2.5 Maintenance and cleaning

Maintenance

▶ Only use genuine Hydrive batteries and battery packs, or battery packs approved for use with your e-bike by the manufacturer, and purchase only from approved vendors. Use of uncertified battery packs may result in death or severe injuries.
Remove the battery pack before performing any inspections, maintenance or repairs on the bicycle; inspecting, maintaining or repairing the bicycle before removing the battery pack may result in severe injuries. Unexpected activation of the e-bike system may result in severe injuries.
▶ Do not dismantle the battery pack; doing so may result in short-circuiting the battery system. Dismantling of the battery pack will void all warranties.
Do not immerse the e-bike system or any individual e-bike component in water, and do not wash any e-bike component with high pressure washing equipment.
Do not paint the Hydrive e-bike system; doing so may cause permanent damage to the system.

Cleaning

Do not immerse the e-bike system or any individual e-bike component in water, and do not wash any e-bike component with high pressure washing equipment. The system is designed to operate in rain and other adverse weather conditions. Damage due to pressure washing or other heavy cleaning may void the Hydrive system warranty.

Keep all components of the e-bike clean, especially the electric contacts on the battery pack and frame. Use a soft, damp cloth to clean them thoroughly.

Table of contents

  1. Introduction......2

1.1 General safety warnings....2
1.2 Start using your manual....2

  1. Precautions for using lithium batteries....3

2.1 Safety rules 3
2.2 Product description and specifications....4
2.3 Assembly 5
2.4 Operation....6
2.5 Maintenance and cleaning....6
2.6 Storage....6

  1. Battery recycling principles....8

1. Introduction

Thank you for choosing the Hydrive e-bike system! We sincerely hope that you enjoy your ride.

1.1 General safety warnings

Please read all the safety warnings and instructions carefully.

Failure to follow the warnings and instructions may result in death or severe injuries.

Save this safety warning for future reference; the battery referred to in this manual refers only to the genuine battery pack manufactured by Hydrive.

About Warnings

This manual includes many "Danger", "Warning" and "Beware" labels; these labels refer to the safe methods to use, install, maintain, store and check Hydrive e-bikes.

When a safety warning symbol is also marked with the "Danger" or "Warning" texts, it means that when dangerous situations occur, it may result in death or severe injuries.

When a safety warning symbol is also marked with the "Beware" text, it means that when dangerous situations occur, it may result in mild or moderate injuries.

WARNING

This manual includes important safety descriptions and riding information.
Please make sure that you have read this manual carefully before riding your Hydrive equipped e-bike for the first time.
▶ Please also read the manuals for other components; make sure that you have read all descriptions on packages and labels provided by all manufacturers before riding for the first time. The Hydrive e-bike system includes manuals for different components; if they are not

read carefully and instructions are not followed, it may result in death or severe injuries.

For any questions or concerns regarding safety, please contact your e-bike dealer or bicycle component manufacturer.
▶ Certain e-bike components may be potentially dangerous to children, keep children at a safe distance from all e-bike components.

BEWARE

Hydrive e-bike systems will add additional weight to a bicycle. In order to avoid injuries, please use caution when moving or lifting the bike.

1.2 Start using your manual

Image

The e-bike shown in this manual may differ visually from your Hydrive equipped e-bike.

All information provided in this manual is still applicable to your e-bike. The left and right hand operations are determined by orientation to a rider on the e-bike.

2. Precautions for using lithium batteries

Product Warning Label

Rechargeable Li-ion Battery Pack

8.6Ah / 309.6Wh / 36V

Model:54C003

10ICR19/66-4

TREK Townie Go! 7D - Rechargeable Li-ion Battery Pack - 1

WARNING

  1. Please read the user manual before use
  2. Store the battery in a cool, dry and safe place with a good air circulation.
  3. Keep the battery out of reach of children.
  4. Keep the battery away from any metal objects and avoid any mechanical impacts on the battery.
  5. Charge the battery with certified authentic charger.
  6. Contact certified dealers in case of any malfunction of the battery.
  7. Do not open the battery by yourself or by non-certified dealer
  8. The battery must be recharged at least every three months to ensure the best performance and longest life time while not in use.
  9. Dispose the used battery according to local ordinances and/or regulations.

TREK Townie Go! 7D - WARNING - 1

TEMPERATURE RANGE

Charging Temperature 32°F\~113°F / 0°C\~45°C Discharging Temperature 14°F\~140°F / -10°C\~60°C Storage Temperature -4°F\~73.4°F / -20°C\~23°C

Designed by Hyena Assembled in Taiwan

TREK Townie Go! 7D - TEMPERATURE RANGE - 1

TREK Townie Go! 7D - TEMPERATURE RANGE - 2

TREK Townie Go! 7D - TEMPERATURE RANGE - 3

TREK Townie Go! 7D - TEMPERATURE RANGE - 4

TREK Townie Go! 7D - TEMPERATURE RANGE - 5

TREK Townie Go! 7D - TEMPERATURE RANGE - 6

2.1 Safety rules

TREK Townie Go! 7D - Safety rules - 1

DANGER

Do not puncture or damage the battery pack; do not allow the battery pack to suffer any mechanical or physical impacts or make any internal modifications. If the battery pack has any visible damage, do not continue use. Continued use may result in explosions or fire and result in death or other severe injuries.
▶ Keep the battery pack far away from heat sources and open flames.

The battery pack should not be exposed to temperatures above 140^ F ( 60^ C).

Do not keep the battery close to fire sources or immerse it in water, otherwise it might result in the danger of explosions.

TREK Townie Go! 7D - DANGER - 1

WARNING

▶ Only use genuine Hydrive batteries and battery packs, or battery packs approved for use with your e-bike by the manufacturer, and purchase only from approved vendors. Use of uncertified

battery packs may result in death or severe injuries.

Remove the battery pack before performing any inspections, maintenance or repairs on the bicycle; inspecting, maintaining or repairing the bicycle before removing the battery pack may result in unexpected activation of the e-bike system which may cause severe injuries.
Do not dismantle the battery pack; doing so may result in the risk of short-circuiting the battery system. Dismantling of the battery pack will void all warranties.
If the battery is not in use, please keep the battery away from paper clips, coins, keys, nail clippers, screws, or other objects that can conduct electricity. Connecting the two ends of the battery may result in short-circuiting or even fire. Any damage to the battery due to misuse or mishandling will not be covered by warranty.
▶ Avoid mechanical load or exposure to high temperatures. This can damage the electronuclear structure of the battery and cause the flammable substance inside the battery to flow out.
Do not place the charger or battery pack close to flammable substances and make sure that the battery pack is stored in dry and fireproof environments. The heat generated during the charging process has the risk of causing fires.
▶ Always closely monitor the battery during charging.
The leaking of battery fluids may cause burns or irritations to the skin. If the battery fluid leaks due to improper usage, avoid touching the leaked battery fluid. If you accidentally touch the battery fluid, clean with large amounts of water immediately. If the battery fluid comes in contact with your eyes, seek medical attention immediately.

Do not allow the battery pack to suffer physical impact, this may cause leakage of gas inside the battery pack; the gas released may cause irritation to the respiratory tract.

If the battery pack is not used properly, it may release gas which can cause irritation and discomfort. If these symptoms are experienced, move to fresh air immediately and seek medical attention.

▶ Use only genuine Hydrive battery packs with your Hydrive e-bike system to ensure proper system performance.

▶ Only use genuine Hydrive battery chargers or electric chargers that are approved for your e-bike by the manufacturer. The use of uncertified chargers may result in death or severe injuries.

Do not use the battery as a handle to move or lift the bicycle. If you lift the bicycle from the battery pack, it will damage the battery pack.

▶ Do not use or store the battery charger in locations that are easily accessible to children.

▶ Please carefully read all safety warning instructions in the manuals included with the e-bike and e-bike systems.

2.2 Product description and specifications

[P/N: 54C003]

Technical diagram of a device with numbered components and labeled parts, including a zoomed-in inset showing internal structure.

  1. Holder

  2. Socket for charge connector

  3. Rear battery pack

  4. Charge socket cover

  5. Lock for rear battery pack

  6. Charge indicator

  7. Key for rear battery pack

  8. On / Off button

Technical data

Item Specification
Rated voltage36 V
Rated capacity8.6 Ah
Energy 309.6 Wh
Operating temperature14°F~122°F (-10°C~ +50°C)80%RH
Storage temperature-4°F~140°F (-20°C~ +60°C) (<1 month)-4°F~113°F (-20°C~ +45°C) (<3 month)-4°F~68°F (-20°C~ +20°C) (<12 month)
Charging temperature32°F~113°F (0°C~ +45°C)80%RH

2.3 Assembly

▶ Store the battery pack in a clean and dry location. Avoid allowing water and dirt to enter the battery socket or plug. Only remove the battery from the bike in a clean and dry environment.

Check your battery pack before using it for the first time. First turn on the battery pack; if the charging LED does not light up, it means that this battery pack might be damaged.

Also, charge the battery pack fully before using it for the first time.

▶ Do not try to use or charge damaged battery packs.
▶ Please use genuine Hydrive battery chargers or chargers that are approved to be used with the Hydrive battery pack.

Note:

The battery packs are partially charged before they are shipped; in order to ensure that the battery has full and sufficient power, please charge your battery pack fully before using it for the first time.

The battery pack can be charged under any power mode; interrupting the charging process will not damage the battery pack.

Please perform charging in environments between 14^ 122^ ( -10^ +50^ ).

WARNING

Do not connect the battery pack to the charger unless under appropriate temperatures.

Charge control monitor

Once the battery pack switch is turned on, the five LED lights on the charge control monitor (number 7) will light up. Each light on the charge monitor represents approximately 20% of the power; so when the battery pack is fully charged,

all five LED lights will light up.

The battery charge level will also be displayed on the handlebar mounted display.

Please refer to the manuals for the Display and Hub Motor.

When the power of the battery pack is less than 5%, all LED lights will go off, but the display screen will indicate that the e-bike is on.

After charging is complete, and all 5 LEDs on the battery pack are illuminated, disconnect the charger from the battery pack and wall socket.

Installation and removal of the rear rack battery
1 3 4 2

▶ Step 1: In order to install the battery pack on the frame properly, key (4) must be inserted into lock (3); turn and hold the key in unlocked position.
▶ Step 2: Align the battery pack with the mounting rail and slide the battery pack forward until it is fully inserted. Turn the key to the locked position.

Note:

Make sure that the battery is properly locked in place prior to riding the bike. Pull backwards on the battery to ensure it is properly locked.

After the battery is locked, make sure to remove the key from the lock in order to prevent losing the key and to help prevent theft of the battery pack.

2.4 Operation

Turning On / Off

When the battery pack is mounted on the bike, turning on the battery pack switch will turn on the e-bike system; please refer to the manuals for the Hub Motor and Display.

Before turning on the switch of the battery pack, make sure that the battery is locked in place.

Notes:

  • Confirm that the battery is locked properly; after removing the key, pull the battery pack backwards to test it.
  • When the battery power is less than 5%, the LED lights will not light up; only the display screen will display that the e-bike system has started.

According to ECP (Electronic Cell Protection), when the battery is in over-charged or over-discharged conditions, the battery will automatically enter a disabled mode to help to prevent permanent damage.

2.5 Maintenance and cleaning

Maintenance

WARNING

▶ Only use genuine Hydrive battery packs or battery packs approved for your e-bike by the manufacturer, and purchase only from approved vendors.
Use of uncertified battery packs may result in death or severe injuries.
▶ Do not open any components unless instructed by authorized dealers.
Remove the battery pack before performing any inspections, maintenance or repairs of the bicycle; inspecting, maintaining or repairing the bicycle before removing the battery pack may result in severe injuries.

▶ Do not immerse the e-bike system or any individual e-bike component in water, and do not wash any e-bike component with high pressure washing equipment.
▶ Do not paint the Hydrive e-bike system; doing so may cause permanent damage to the system.
Before removing or installing battery packs, make sure that the power of the battery pack is turned off. Do not try to remove or install the battery pack when the e-bike is turned on or when the bike is in motion.
▶ Store the key code for the battery lock in a safe place. If the key is ever lost, the key code will be required to obtain a new key from an authorized dealer.

Cleaning

Do not immerse the e-bike system or any individual e-bike component in water, and do not wash any e-bike component with high pressure washing equipment. The system is designed to operate in rain and other adverse weather conditions.

Damage due to pressure washing or other heavy cleaning may void the Hydrive system warranty.

Keep all components of the e-bike clean, especially the electric contacts on the battery pack and frame. Use a soft, damp cloth to clean them thoroughly.

2.6 Storage

Optimal handling of battery packs

If battery packs are used properly and stored under appropriate temperatures, the usage life of the battery packs can be prolonged. However, even if a battery pack is stored properly, the power storage capacity of the battery pack will decrease over time.

If the battery charge life becomes significantly reduced, this may indicate that the battery has reached the end of its life and must be replaced. A new replacement battery can be purchased from approved dealers.

Charge the battery pack before and after storage

If the battery pack will be stored for a long period of time, charge the battery pack to 30-60% prior to storage.

Check the charge status again after six months; if the remaining power of the battery pack is less than 30%, charge it to 30-60%.

Note:

If the battery pack is stored for a long period of time with less than 30% charge, the battery pack may be damaged and the power storage capacity of the battery pack itself may be significantly impacted.

Do not connect the battery to the charger for extended periods of time.

Store the battery pack in dry and well-ventilated environments; keep the battery pack away from humid environments and water sources. If the e-bike is stored outdoors, remove the battery pack from the e-bike during poor weather conditions and store it in indoor environments.

Store the e-bike battery pack in temperatures between -4^ +140^ ( -20^ +60^ ); do not store the battery in temperatures below -4^ ( -20^ ) or above 140^ ( 60^ ).

In order to maximize the lifespan of the battery pack, it is recommended to store the battery pack indoors in a dry environment at approximately 68^ F ( 20^ C).

Do not store battery packs in direct sunlight or store it inside a vehicle.

Do not store the battery pack on the e-bike for extended periods of time.

3. Battery recycling principles

Handling method

Do not throw away the e-bike hub motor, display, battery pack, or any other e-bike system components.

All components should be properly recycled and may contain substances that can be harmful to the environment.

Before recycling the battery pack, please seal the outer surface of the battery properly with tape. Do not touch damaged e-bike batteries with bare hands; the battery fluids can leak and cause irritation to your skin.

If you have any questions regarding recycling of a Hydrive battery contact your nearest Hydrive e-bike dealer.

HYDRIVE RECYCLE BATTERY

Table of contents

  1. Introduction......2

1.1 General safety warnings....2
1.2 Start using your manual....2

  1. Charger Usage Instructions....3

2.1 Safety rules....3
2.2 Product description and specifications....4
2.3 Operation....5

  1. Battery recycling principles....6

1. Introduction

Thank you for choosing the Hydrive e-bike system! We sincerely hope that you enjoy your ride.

1.1 General safety warnings

Please read all the safety warnings and instructions carefully.

Failure to follow the warnings and instructions may result in death or severe injuries.

Save this safety warning for future reference; the battery referred to in this manual refers only to the genuine battery pack manufactured by Hydrive.

About Warnings

This manual includes many "Danger", "Warning" and "Beware" labels; these labels refer to the safe methods to use, install, maintain, store and check Hydrive e-bikes.

When a safety warning symbol is also marked with the "Danger" or "Warning" texts, it means that when dangerous situations occur, it may result in death or severe injuries.

When a safety warning symbol is also marked with the "Beware" text, it means that when dangerous situations occur, it may result in mild or moderate injuries.

TREK Townie Go! 7D - About Warnings - 1

WARNING

This manual includes important safety descriptions and riding information. Please make sure that you have read this manual carefully before riding your Hydrive equipped e-bike for the first time.
▶ Please also read the manuals for other components; make sure that you have read all descriptions on packages and labels provided by all manufacturers before riding for the first time. The Hydrive e-bike system includes manuals for different components; if they are not

read carefully and instructions are not followed, it may result in death or severe injuries.

For any questions or concerns regarding safety, please contact your e-bike dealer or bicycle component manufacturer.
▶ Certain e-bike components may be potentially dangerous to children, keep children at a safe distance from all e-bike components.

BEWARE

Hydrive e-bike systems will add additional weight to a bicycle. In order to avoid injuries, please use caution when moving or lifting the bike.

1.2 Start using your manual

Image

The e-bike shown in this manual may differ visually from your Hydrive equipped e-bike.

All information provided in this manual is still applicable to your e-bike. The left and right hand operations are determined by orientation to a rider on the e-bike.

2. Charger usage instructions

Product Warning Label
SANS ELECTRONIC CO.,LTD Class 2 Battery Charger (Li-ion Battery Charger) MODEL: SSLC084V42M INPUT: AC100V-240V~1.8A MAX BC 50-60Hz OUTPUT: 42.0V --- 2.0A BFP c UL US E329021 LISTED 44CR FC See instruction manual for use in countries other than the U.S.A CHARGING CHARGE-FULL OR DISCONNECT CAUTION DRY LOCATION USE ONLY CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. BEFORE CHARGING READ THE INSTRUCTIONS! MADE IN CHINA

The product warning label on the bottom of the charger has important safety warnings, which include:

  • For complete instructions refer to the owner's manual.
  • Improper use or handling of the charging system may cause electric shock.
  • The charging system is designed for indoor use only.
  • The charging system should only be used to charge Hydrive batteries specifically designed for this e-bike. Attempting to charge other batteries may result in damage to the battery and charger as well as risk of personal injury.
  • Do not change the plug as doing so may result in system damage or risk of fire.

2.1 Safety rules

This manual includes important safety warnings and instructions for the battery charger. Do not throw this manual away.

* Please read the instructions and the warning labels on the charger carefully before using the battery charger.

Note:

In order to reduce the risk of injuries, the charger can only be used to charge genuine Hydrive batteries specifically designed for this e-bike; using it to charge other batteries may result in physical injuries.

Please read all safety warnings and instructions carefully. Failure to comply with the following warnings may result in death or severe injuries. Do not throw away the owner's manual or remove any safety warning labels or instructions from any system components.

The "battery" referred to in this manual refers to all genuine Hydrive electric system batteries.

TREK Townie Go! 7D - Safety rules - 1

DANGER

Keep the charger away from moisture and water. Water may cause an electric shock.

TREK Townie Go! 7D - DANGER - 1

WARNING

▶ Only use genuine Hydrive batteries and battery packs, or battery packs approved for use with your e-bike by the manufacturer, and purchase only from approved vendors. Use of uncertified battery packs may result in death or severe injuries.
▶ Charging is restricted to certified Hydrive lithium battery packs. The battery pack voltage must comply with the charger output voltage; otherwise it may result in explosion or fire.
When storing the charger, keep it away from humid or dusty environments. Water and other liquids may cause electric shock.
▶ Only use genuine Hydrive battery chargers or electric chargers approved by the manufacturer for your e-bike and purchase chargers only from approved vendors.
The use of uncertified chargers may result in death or severe injuries.

Clean the charger regularly. Dirt or dust may cause electric shocks. When the charger is unplugged from power and disconnected from the battery use a clean cloth to wipe any dirt or debris from the charger and plug surfaces.
▶ Check the charger, cable and plug before each use. If any damage is discovered, do not continue use. Do not open the case of the charger.

When the charger, charging cable or plug is damaged, it increases the risk of electric shock.

Do not use the charger in flammable environments or place the charger on flammable surfaces (paper, cloth, etc.) when in use. While the charger is operating, there is potential risk of fire due to increased surface temperature of the charger.
▶ Keep the battery charger out of reach of children.

2.2 Product description and specifications

[P/N:591007]

TREK Townie Go! 7D - Product description and specifications - 1

natural_image Line drawing of a rectangular electronic device with a cable and connector (no text or symbols)

Technical data

Item Specification
Input voltage range100 Vac - 240 Vac
Input frequency range47 Hz - 63 Hz
Rated output voltage42 V
Output current2 +/- 0.2 A
Operating temperature32°F~104°F (0°C~+40°C) 80%RH
Storage temperature-4°F~131°F (-20°C~+55°C) 95%RH

Mechanical properties

Item Specification
Safety standard / Cable UL 1310
Length (approx) 1200 +/- 50 mm

2.3 Operation

Connecting the charger to the wall socket
TREK Townie Go! 7D - Operation - 1

natural_image Line drawing of an electrical outlet with a plug and cable, showing an arrow pointing to a panel (no text or symbols)

* Confirm that the available charging voltage is within the input voltage range of the battery charger.

Always comply with all safety warnings and instructions when charging the Hydrive e-bike battery.

Do not charge the battery if all instructions cannot be followed.

Connecting the battery with the charger

Notes.

  • If the battery is installed on the e-bike turn off the e-bike prior to charging the battery.
  • Make sure the charge connector and the area around the charging socket are clean prior to charging the battery.
  • Only charge the battery in a clean and dry environment.

To charge the battery, open the charge socket cover (3) and plug in charge connector (6) into the charge socket (2).

1 2 3 4 5 6

  1. Rack battery pack
  2. Charge indicator
  3. Socket for charge connector
  4. On / Off button
  5. Charge socket cover
  6. Charge connector

There are 5 LEDs located on the display unit and battery pack which indicate the approximate level of charge of the battery pack. Each LED indicates approximately 20% capacity. When charging the battery each fully illuminated LED indicates that approximately 20% of the battery has been charged.

A flashing LED indicates that the next 20% of the battery is being charged. When all 5 LEDs are illuminated the battery is fully charged.

3. Battery recycling principles

Handling method

Do not throw away the e-bike hub motor, display, battery pack, or any other e-bike system components.

All components should be properly recycled and may contain substances that can be harmful to the environment.

Before recycling the battery pack, please seal the outer surface of the battery properly with tape. Do not touch damaged e-bike batteries with bare hands; the battery fluids can leak and cause irritation to your skin.

If you have any questions regarding recycling of a Hydrive battery contact your nearest Hydrive e-bike dealer.

HYDRIVE BATTERY RECYCLE

Table des matières

  1. Introduction....2

Rechargeable Li-ion Battery Pack

8.6Ah / 309.6Wh / 36V

Model:54C003

10ICR19/66-4

! WARNING

  1. Please read the user manual before use

  2. Store the battery in a cool, dry and safe place with a good air circulation

  3. Keep the battery out of reach of children

  4. Keep the battery away from any metal objects and

avoid any mechanical impacts on the battery

  1. Charge the battery with certified authentic charger.

  2. Contact certified dealers in case of any malfunction of the battery

  3. Do not open the battery by yourself or by non-certified dealer.

  4. The battery must be recharged at least every three months to ensure the

best performance and longest life time while not in use

  1. Dispose the used battery according to local ordinances and/or regulations

! TEMPERATURE RANGE

Charging Temperature 32°F\~113°F / 0°C\~45°C

Discharging Temperature 14°F\~140°F / -10°C\~60°C

Storage Temperature -4°F\~73.4°F / -20°C\~23°C

Designed by Hyena Assembled in Taiwan

TREK Townie Go! 7D - ! TEMPERATURE RANGE - 1

TREK Townie Go! 7D - ! TEMPERATURE RANGE - 2

TREK Townie Go! 7D - ! TEMPERATURE RANGE - 3

TREK Townie Go! 7D - ! TEMPERATURE RANGE - 4

TREK Townie Go! 7D - ! TEMPERATURE RANGE - 5

Technical diagram of a vehicle battery pack with numbered components and labeled parts

natural_image Line drawing of a rectangular electronic device with a cable and connector (no text or symbols)

Données techniques

natural_image Line drawing of an electrical outlet with a plug and cable, showing an arrow pointing to a display panel (no text or symbols)

* Vérifiez la tension locale.

Rechargeable Li-ion Battery Pack

8.6Ah / 309.6Wh / 36V

Model:54C003

10ICR19/66-4

! WARNING

  1. Please read the user manual before use

  2. Store the battery in a cool, dry and safe place with a good air circulation

  3. Keep the battery out of reach of children

  4. Keep the battery away from any metal objects and

avoid any mechanical impacts on the battery

  1. Charge the battery with certified authentic charger.

  2. Contact certified dealers in case of any malfunction of the battery

  3. Do not open the battery by yourself or by non-certified dealer.

  4. The battery must be recharged at least every three months to ensure the

best performance and longest life time while not in use

  1. Dispose the used battery according to local ordinances and/or regulations.

! TEMPERATURE RANGE

Charging Temperature 32°F\~113°F / 0°C\~45°C

Discharging Temperature 14°F\~140°F / -10°C\~60°C

Storage Temperature 4°F\~73.4°F / -20°C\~23°C

Designed by Hyena Assembled in Taiwan

TREK Townie Go! 7D - ! TEMPERATURE RANGE - 1

TREK Townie Go! 7D - ! TEMPERATURE RANGE - 2

TREK Townie Go! 7D - ! TEMPERATURE RANGE - 3

TREK Townie Go! 7D - ! TEMPERATURE RANGE - 4

TREK Townie Go! 7D - ! TEMPERATURE RANGE - 5

Technical diagram of a vehicle battery pack with numbered components and labeled parts

natural_image Line drawing of a rectangular electronic device with a cable and connector (no text or symbols)

Datos técnicos

natural_image Line drawing of a plug connected to a wall-mounted device (no text or symbols)

Electra Bicycle Company USA

1010 South Coast Highway 101,

Suite 101, Encinitas,

CA 92024

USA

Telephone - Téléphone - Teléfono: 1.800.261.1644

Electra/ Trek Australia & New Zealand

Customer Service,

PO Box 1747,

Fyshwick, ACT 2609

Australia

Telephone - Téléphone - Teléfono: Australia: +61 2 6173 2400

New Zealand: 0800-873-569

E-mail: Australia: customerservice_australia@trekbikes.com

New Zealand: customerservice_newzealand@trekbikes.com

Internet: www.electrabike.com

Limited warranty

Your bicycle is covered by a Lifetime Limited Warranty. Please visit our web site for details.

For Service and Warranty, please contact your local dealer.

Refer to the Electra website (Support) for the latest revision of this manual.

New features, as described in the latest manual, may not be applicable on your electric bicycle.

Garantie limitée

P/N 596221 Rev B, June 2019

© 2019 Electra Bicycle Company USA. All rights reserved.

Part nr. 596221 - us Rev. B

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Product information

Brand : TREK

Model : Townie Go! 7D

Category : Electric bike