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USER MANUAL TSP1043U Star Micronics

STAR MICRONICS AMERICA, INC. 1150 King Georges Post Road, Edison, NJ 08837-3729 U.S.A.Tel: 732-623-5555, Fax: 732-623-5590 STAR MICRONICS U.K. LTD. Star House, Peregrine Business Park, Gomm Road,High Wycombe, Bucks, HP13 7DL, U.K.Tel: 01494-471111, Fax: 01494-4733332005.04.01Printed in China, 80870406Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This statement will be applied only for the equipments marketed in U.S.A. FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable. For RF interference suppression, if a ferrite core is provided with this device, affix it to the interface cable. Statement of The Canadian Department of Communications Radio Interference Regulations This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. The above statement applies only to printers marketed in Canada. Trademark acknowledgments TSP1000: Star Micronics Co., Ltd. ESC/POS: Seiko Epson Corporation Notice

  • All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission is forbidden.
  • The contents of this manual are subject to change without notice.
  • All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However, should any errors be detected, STAR would greatly appreciate being informed of them.
  • The above notwithstanding, STAR can assume no responsibility for any errors in this manual.

1. Unpacking and Installation

PrinterSwitch blindUser’s manualFastener *2Paper stopperFerrite core *1*1: Not included with RS-232C model*2: Not included with RS-232C andUSB models*3: TSP1043 model onlyRoll paperholders *3Roll papershaft *3Installation sheet– 2 – ENGLISH

2. Parts Identification and Nomenclature

Cover open lever Push this lever in the direction of the arrow to open the printer cover. Control panel Features LED indica- tors to indicate printer status and switches to operate the printer. Printer cover Open this cover to load or replace paper. Power connector For connection of the AC adapter. Never unplug the AC adapter while the printer is on. Buzzer drive connector Connects to buzzer. Do not connect this to a telephone. Interface connector For connection to a host computer. Power switch Used to turn on/off power to the printer.– 3 – ENGLISH Choosing a place for the printer Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this. ✓ Choose a firm, level surface where the printer will not be exposed to vibration. ✓ The power outlet you plan to connect to for power should be nearby and unobstructed. ✓ Make sure that the printer is close enough to your host computer for you to connect the two. ✓ Make sure that the printer is not exposed to direct sunlight. ✓ Make sure that the printer is well away from heaters and other sources of extreme heat. ✓ Make sure that the surrounding area is clean, dry, and free of dust. ✓ Make sure that the printer is connected to a reliable power outlet. It should not be on the same electric circuit as copiers, refrigerators, or other appliances that cause power spikes. ✓ Make sure that the room where you are using the printer is not too humid. WARNING ✓ Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Immediately unplug the equipment and contact your dealer for advice. ✓ Never attempt to repair this product yourself. Improper repair work can be dangerous. ✓ Never disassemble or modify this product. Tampering with this product may result in injury, fire, or electric shock.– 4 – ENGLISH

3. Consumable Parts and AC Adapter

When consumable parts have run out, use those specified in the table below. Make sure that the AC adapter specified in the table is used. Use of consumable parts or an AC adapter which are not specified in the table may result in damage to the printer, fire or electric shock. (1) Roll paper specifications Thermal paper Thickness: 65 to 150

m Max. ø58±1 mm Max. ø50.8±1 mm Printed surface: Outer surface of roll Tail end handling: Do not use paste or glue to secure the roll paper or its core. Do not fold the tail end of the paper. (2) Recommended paper Mitsubishi Paper Mills Limited T8037 (tickets), 85

m (thickness) TF8067 (tickets), 84

m (thickness) TF8075 (tickets), 85

m (thickness) KANZAN KLS46 (tickets) KPO460 (tickets) Kanzaki Specialty Papers Inc. (KSP) Lotto482 (tickets), 84

m (thickness) Depending on the type and thickness of the paper, it may be necessary to change the settings for printing darkness. To change the darkness settings, use the printing darkness settings command <ESC><RS> ‘d’ n or the memory switch settings. Refer to the separate Specification Manual for details. +0.5

4. Connecting Cables and AC Adapter

Serial interface cable 4-1. Interface Cable Note that the interface cable is not provided. Please use a cable that meets specifications. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. 4-1-1. Serial Interface (RS-232C) Cable (1)Make sure the printer is turn off. (2)Connect the interface cable to the connector on the rear panel of the printer. (3)Tighten the connector screws.– 7 – ENGLISH 4-1-2. Parallel Interface Cable (1)Make sure the printer is turn off. (2) For only the parallel interface model, affix the ferrite core onto the cable as shown in the illustration below. (3)Pass the fastener through the ferrite core. (4)Loop the fastener around the cable and lock it. Use scissors to cut off any excess. Ferrite core Interface cable 5 cm maximum Fastener Pull and cut– 8 – ENGLISH (5)Connect the interface cable to the connector on the rear panel of the printer. (6)Fasten the connector clasps. Parallel interface cable 4-1-3. Connecting USB Cable (1)Make sure the printer is turn off. (2) Affix the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the cable support as shown in the illustration. 4cm (Maximum) Ferrite core Plug– 9 – ENGLISH 4-1-4. Connecting Ethernet Cable (1)Make sure the printer is turned off. (2)Affix the ferrite core onto the ethernet cable as shown in the illus- tration below. (3)Pass the fastener through the ferrite core. (4)Loop the fastener around the cable and lock it. Use scissors to cut off any excess. (5)Connect the ethernet cable to the connector on the interface board. Then, connect the other end of the cable to your computer. Ferrite core Ethernet cable 10cm (Maximum) Fastener– 10 – ENGLISH 4-2. Connecting to a Buzzer Drive You can connect a buzzer drive to the printer using a modular plug. The following describes how to make the actual connection. See “Modular plug” on page 149 for details about the type of modular plug that is required. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs. CAUTION Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections. Connect the buzzer drive cable to the connector on the rear panel of the printer. CAUTION Do not connect a telephone line into the buzzer drive connector. Failure to observe this may result in damage to the printer. Also, for safety, do not connect wiring to the buzzer drive connector if there is a chance it may carry excess voltage.– 11 – ENGLISH 4-3. Connecting the Optional AC Adapter Note: Before connecting/disconnecting the AC adapter, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. (1)Connect the AC adapter to the power cable. Note: Use only the standard AC adapter and power cable. (2)Connect AC adapter to the connector on the printer. (3)Insert the power cable plug into an AC outlet. CAUTION When disconnecting the cable, take hold of the cable connector to pull it out. Releasing the lock makes it easy to disconnect the connector. Pulling the cable excessively could cause damage to the connector.– 12 – ENGLISH Power switch 4-4. Turning Power On Make sure that the AC adapter has been connected as described in 4-3. (1)Set the power switch located on the front of the printer to on. The POWER lamp on the control panel will light up. CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.– 13 – ENGLISH 4-5. Installing the Cable Install the cable as shown in the diagram below.– 14 – ENGLISH 4-6. Switch Blind Installation It is not necessary to install the switch blind. Only install it if it is necessary for you. By installing the switch blind, the following become possible.

  • Preventing the power switch from being operated by mistake.
  • Ensuring that other people can not easily operate the power switch. Install the switch blind as shown in the diagram below. The power switch can be turned ON (!) and OFF (O) by inserting a narrow instrument (ball pen etc.) in the holes in the switch blind. CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.– 15 – ENGLISH

5. Control Panel and Other Functions

5-1. Control Panel 1 POWER lamp (Green LED) Lights when the power is ON 2 FEED button Press the FEED button to feed roll paper. 3 ERROR lamp (Red LED) Indicates various errors in combi- nation with POWER lamp 5-2. Errors (1) Automatically recoverable error (2) Recoverable error Note:

1) If the cutter doesn’t return to the home position, or doesn’t perform the

initial movement, it cannot be recovered.

2) If the paper is jammed, turn the power off, clear the jammed paper, then

turn the power ON. POWER lampFlashes at 0.5 sec-ond intervals Recovery ConditionsAutomatically recovered after theprint head has cooled.Automatically recovered by closingthe printer cover.Error DescriptionHead high tem-perature detectionCover open errorERROR lamp Off

Recovery Conditions Automatically recovered by loading a new paper roll, then closing the printer cover. Indicators show that the paper end is approaching, but the printer continues to print. Error Description Paper out error Paper near end ERROR lamp Flashes at 0.5 second intervals Flashes at 2 second intervals (3) Non recoverable error Note:

1) If a non recoverable error occurs, turn the power OFF immediately.

2) When Power supply error occurs, there is a possibility that the power

supply unit has a trouble. For other non recoverable errors, please consult the dealer for repairs. (4) Paper detection error POWER lamp Off Off Off Off Off Recovery Conditions This is not a recoverable error. Consult dealer for repairs. This is not a recoverable error. Consult dealer for repairs. This is not a recoverable error. Consult dealer for repairs. This is not a recoverable error. Consult dealer for repairs. This is not a recoverable error. Consult dealer for repairs. Error Description RAM error EERROM error Flash ROM error Thermistor error Power supply error ERROR lamp Flashes at 1.0 second intervals Flashes at 0.75 second intervals Flashes at 0.5 second intervals Flashes at 1.5 second intervals Flashes at 2 second intervals– 17 – ENGLISH 5-3. Self Printing (1)Test Printing Turn the power on while holding the FEED button depressed. Test printing will be performed according to the Ver. No., DIP switch settings and memory switch settings. (2) Hexadecimal Dump Mode Open the printer cover, then turn the power on while holding the FEED button. When the cover is closed, “*** HEX DUMP PRINTING ***” is printed, and the printer enters the Hexadecimal Dump Mode. Each of the signals sent from the computer to the printer will be printed out in hexadecimal code. This function allows you to check if a control code sent to the printer by the program being used is correct or not. The final line is not printed if its data is less than one full line. However, if the FEED button is pushed, the final line is printed. To turn off the mode, it is necessary to turn off the printer completely.– 18 – ENGLISH

6. Loading the Roll Paper

Coveropen leverRoll paper (1) Push the Cover open lever, and open the printer cover. (2) While observing the direction of the roll, set the roll paper into the hol- low, and pull the leading edge of the paper toward you. 6-1. Loading the Roll Paper Loading the roll paper in this printer differs according to the type of paper (drop- in roll paper or roll paper that requires the shaft). Load the roll paper according to the procedures on the section 6-2. Roll paper [Drop-in paper loading] [Using shaft]– 19 – ENGLISH (3)Pull on the edge of the paper to remove any slack and then push down both sides of the printer cover to close it. Note: Make sure that the printer cover is securely closed. (4)If the printer cover is closed after turning on the power, the cutter op- erates automatically and the front end of the paper is cut. Note: If the cutter does not operate after the printer cover is closed, open the cover and close it again securely. (5)If necessary, attach the paper stop- per to the paper cover as shown. The output tray can hold up to 30 sheets (width:80-82.5 mm, thickness: 80–

m, length: 50–150 mm). For paper with a different thickness or for other sheet lengths, the limit is 10 sheets. Note: When attaching the paper stopper to the paper cover, position the stopper accord- ing to the length of the cut paper. (Refer to the follow- ing table.) Paper length (mm) Position 1 50 – 100 Position 2 100 – 120 Position 3 120 – 140 Position 4 140 – 160 Position 5 160 – 180 Position 6 180 – 200 Position 1 Position 2 Position 3 Position 4 Position 5 Position 6– 20 – ENGLISH WARNING

  • Do not touch the cutter blade. - There is a cutter inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in progress, never put your hand into the outlet even when printing is not in progress. - The printer cover can be opened when replacing the paper. How- ever, since the cutter blade is on the inside of the printer cover, be careful not to place your face or hands too close to the cutter blade.
  • During and immediately after printing, the area around the thermal head is very hot. Do not touch it, as you could be burned. CAUTION
  • Do not operate the cover open lever while pressing on the printer cover with your hand.
  • Do not pull out paper while the printer cover is closed.
  • The heating element and the driver IC of the thermal head are easily damaged. Do not touch them with metal objects, sandpaper, etc.
  • Printing quality may suffer if the thermal head heating element becomes soiled by being touched with your hands. Do not touch the thermal head heating element.
  • There is a risk of damage to the driver IC of the thermal head from static electricity. Never directly touch the IC.
  • The printing quality and working life of the thermal head cannot be guaranteed if any paper other than that recommended is used. In particular, paper containing [Na+, K+, C1-] may drastically reduce the working life of the thermal head. Please exercise caution.
  • Do not operate the printer if there is moisture on the front surface of the head from condensation, etc.– 21 – ENGLISH 6-2. Paper Loading Methods This printer has two paper loading methods: one when using the roll paper shaft, and one when not using the shaft. The roll paper shaft is not used for drop-in paper loading. Select the paper loading method from the following table according to the type of paper used.

65 Thickness < 80 Use roll paper shaft (*1, *4) Use roll paper shaft (*2)80 Thickness 120 Use roll paper shaft (*1, *4) Use drop-in loading (*3)120 < Thickness 150 Use roll paper shaft (*1) Use roll paper shaft (*1) Note: *1: Maximum outer roll diameter: 150 mm *2: Maximum outer roll diameter: 170 mm *3: Maximum outer roll diameter: 180 mm *4: The print speed must be changed from the high speed (factory default setting) to the middle speed (140 mm/sec.). To change the print speed, use the print speed settings command <ESC><RS> Rn. Refer to the separate Specification Manual for details. Paper width (mm)– 22 – ENGLISH 6-3. Roll Paper Holder Adjustment There are two different sized roll paper holders: roll paper holders 1 for paper that has a one-inch inner core diameter, and roll paper holders 2 for paper that has a two-inch inner core diameter. Select the roll paper holders according to the size of roll paper used. (1)Install the roll paper holders onto both ends of the roll paper shaft. (2)Adjust the positions of the roll paper holders according to the width of the roll paper used. (3)Insert the roll paper holders and shaft into the roll paper. Roll paper shaft Roll paper holder 2 Roll paper shaft Roll paper holder 1– 23 – ENGLISH 6-4. Paper Guide Adjustment When the printer is shipped from the factory, the paper guides and upper guides are adjusted for roll paper with the following width. Paper width: 79.5 ± 0.5 mm (TSP1043) Paper width: 82.5 ± 0.5 mm (TSP1045) When using roll paper with a width other than listed above, perform the following procedure to adjust the paper guides. To adjust the upper guides, refer to “6-5 Upper Guide Adjustment”. (1)Loosen the four screws. (2)Adjust the left and right paper guides according to the width of the roll paper, making sure to leave approximately 0.5 mm of space between each guide and the edge of the paper. The scales on the metal plate inside the printer are divided into 1 mm segments between the marks. The two marks above the scales are used for 57.5 mm wide paper and the two marks are used for 79.5 mm wide paper. Accord- ingly, for roll paper with a width of 79.5 mm, position each paper guide 0.5 mm to the outside of the respective mark. If necessary, screws 2 and 3 can be removed and installed in the adjacent screw holes. (3)Tighten the four screws. Screw 1 Screw 2 Screw 4 Screw 3 Left paper guide Right paper guide– 24 – ENGLISH 6-5. Upper Guide Adjustment When the printer is shipped from the factory, the upper guides are adjusted for roll paper with a 79.5–82.5 mm width. When using roll paper with a different width, perform the following procedure to adjust the upper guides. (1)Loosen the two screws for the left and right upper guides. (2)Adjust the left and right upper guides according to the width of the roll paper, making sure that each guide is approximately 2 mm to the inside of the edge of the paper. The scales on the metal plate on the cover are divided into 1 mm segments. The two marks below the scales are used for 57.5 mm wide paper and the two marks are used for 79.5 mm wide paper (also used for 82.5 mm wide paper). If necessary, the screws for the left and right upper guides can be removed and installed in the adjacent screw holes. If the roll paper width is 50 mm or less, remove the center upper guide by removing its screw, and then adjust the left and right upper guides. Note: When adjusting the upper guides, be careful not to pinch or apply unnecessary force to the wires. (3)Tighten the two screws. 2mm 2mm Screws– 25 – ENGLISH

7. Adjusting the Near-end Sensor

Use the following procedure to adjust the near-end sensor so it is compatible with the size of roll paper you are using. 1 Open the printer cover. 2 Determine the correct position of the adjuster from the following three positions according to the paper loading method and the inner core diameter of the roll paper. Position 1: Using drop-in paper loading Position 2: Using roll paper holder 2 (ø50.8 mm inner core) Position 3: Using roll paper holder 1 (ø25.4 mm inner core) 3 Insert the tip of a ballpoint pen or similar object into the hole of the adjuster, and then push and slide the adjuster to the desired position. (Level 1) (Level 2)(Level 3)Position 3Position 2Position 1 The amounts of remaining paper that can be detected are shown in the following table. (1)Position 1 When using roll paper with an inside core diameter (A): ø25.4 and outside corediameter (B): ø40Level 1 Level 2 Level 3 Level 1 Level 2 Level 3ø44 ø48 ø523.5 7.5 12.51.5 4.5 7.5Remaining paper length(Approx. m)Detected diameter (C)(Approx. mm)

1) The adjuster is set to position 1,

level 2 prior to being shipped from the factory.

2) The C dimension and the remained

paper length are the calculated val- ues. There may be some variations in actual mechanism.

3) The remaining paper lengths shown

in the table above are for reference only. Adjust the near-end sensor to suit the actual conditions of use.

4) If thick paper is used (100 µm or

greater paper thickness) when the adjuster is set to position 1, there will be looseness in the roll paper itself which makes it easier for de- tection variations to occur. Set to Level 3. When using roll paper with an inside core diameter (A): ø25.4 and outside core diameter (B): ø40 Level 1 Level 2 Level 3 Level 1 Level 2 Level 3

Remaining paper length (Approx. m) Detected diameter (C) (Approx. mm) When using roll paper with an inside core diameter (A): ø 50.8 and outside core diameter (B): ø58 Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 —ø69 ——6.5 — Remaining paper length (Approx. m) Detected diameter (C) (Approx. mm)

Roll paper core– 27 – ENGLISH

8. Preventing and Clearing Paper Jams

8-1. Preventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 8-2. Removing Paper Jam If a paper jam occurs, clear it as described below. (1)Set the power switch to off to turn off power to the printer. (2)Push the cover open lever, and open the printer cover. If the printer cover will not open on auto cutter models, it means that the auto cutter is not at the home position. In this case, return the auto cutter to the home position by following the instructions provided in section 8-3. Then open the printer cover after the paper jam has been removed. (3)Remove the jammed paper. CAUTION Take care not to damage the printer when removing the jammed paper. Since it is easy to damage the thermal head in particular, take care not to touch it. (4)Position the roll paper straight and close the printer cover gently. Note:

1) Make sure that the paper is positioned straight. If the printer cover is closed

with the paper skewed, a paper jam may result.

2) Lock the printer cover by pressing down both sides. Make sure that the

printer cover is securely closed. (5)Set the power switch to on to turn on power to the printer. Make sure that the ERROR LED is not lit. Note: While the ERROR LED is lit, the printer will not accept any commands such as the print command, so make sure that the printer cover is locked properly.– 28 – ENGLISH 8-3. Releasing a Locked Cutter If the auto cutter locks up or fails to cut the paper, follow the steps below. WARNING Since working on the cutter may be dangerous, be sure to turn off the printer first. (1)Set the power switch to OFF to turn off the printer. (2)Slide off the front cover to reveal the auto cutter. (3)Remove any jammed paper. CAUTION Be careful not to damage the printer while removing any jammed paper. Since the thermal print head is particularly sensitive, be sure not to touch it. Front cover– 29 – ENGLISH (4)If the cutter’s moving blade is protruding, rotate the knob in the direction of an arrow to return the moving blade to its home position. When the check window is completely white, the moving blade is at its home position. CAUTION

1) Do not apply extreme pressure to the moving blade.

2) If the moving blade is protruding too much, the printer cover cannot

be opened. Trying to open the printer cover may damage the cutter. (5)Open the printer cover, remove any jammed paper, and then re-install the paper roll. (6)Install the front cover, and then set the power switch to ON.– 30 – ENGLISH

9. Periodical Cleaning

Printed characters may become partially unclear due to accumulated paper dust and dirt. To prevent such a problem, paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically. Such cleaning is recommended to be carried out once six month or one million lines. 9-1. Cleaning the Thermal Head To remove blackish dust collected on the surface of the thermal head, wipe it with Isopropyl alcohol (IPA). Note: The thermal head is easy to damage, so clean it gently with a soft cloth. Take sufficient care not to scratch it when cleaning it. 9-2. Cleaning the Paper Holder Use a soft cloth to remove paper dust from the paper holder and paper transport section.– 31 – ENGLISH– 32 – FRANÇAIS

<Viewed from Connector Surface> Note:

  • When using a printer power supply other than the optional AC adaptor (PS60), be sure that the following cautions are observed.
  • Use a power supply of DC 24 V ±10% and more than 2.0 A (5.0 A Load 10 sec. Min) with SELV output approved by IEC60950.
  • Be careful about installing the printer in an area where there is noise. Take the appropriate measures to protect against electrostatic AC line noise, etc. A-5. Option (1) USB Interface Board Unit (IFBD-HU04) (2) Parallel Interface Board Unit (IFBD-HC04) (3) 25 Pin RS-232C Interface Board Unit (IFBD-HD04) (4) 9 Pin RS-232C Interface Board Unit (IFBD-HN04) (5) Ethernet Interface Board Unit (IFBD-HE04) (6) Wireless LAN interface Board Unit (IFBD-HW04)– 130 – APPENDIX A-6. Environmental Requirements (1)Operating Temperature 5°C to 45°C Humidity 10% to 90% RH (without condensation) (2)Transport/storage (except for paper) Temperature -20°C to 60°C Humidity 10% to 90% RH (without condensation) A-7. Reliability (1)LIFE 20 million lines (based on an average printing rate of 12.5% with paper thickness in the range 80 µm to 85 µm) (2)Cutter life 1.0 million cuttings (if the paper thickness is 100 µm or less)

0.3 million cuttings (if the paper thickness is more

Temperature (°C) Operating environment range Relative humidity Operating temperature and humidity range 30 40 50– 131 – APPENDIX A-8. Black Mark Specifications When using the paper-end sensor as a black mark sensor, the following settings are recommended. Printing direction Reverse side of the paper B mm C mm A mm Cutting location Printing surface is on the front side of the paper Printing area Min. 15 mm 5 ± 1 mm 1 (mm)

Note: The paper is cut at the location shown above when the memory switch is set to the default setting for the printing start location offset value.

1. Black mark pitch (dimension A)

Dimension A for the black mark pitch can be set to 50–300 mm. Note: Although the black mark pitch can be set in the range listed above, it is recommended that you consider the variations that occur with the printing location when setting the print layout.

2. Black mark dimensions

Refer to the above figure for the dimensions of the black marks that will be printed.

The PCS value of the black marks that will be printed should be a minimum of 0.90 (90%). Note: If the PCS value of the black marks does not meet the specification listed above, page skipping and page length detection errors may occur. To avoid problems, make sure that the specified PCS value is used.

4. Top margin (dimension B)

When setting the printing area, leave a sufficient top margin between the cutting location and the top of the printing area. When not using reverse paper feeding, a top margin of at least 12 mm is recommended: 11 mm for the distance between the thermal head heating element and the cutting location, and 1 mm for the paper feeding that occurs due to the vibrations when the motor starts. Note:

1) If the top margin is insufficient, page skipping errors may occur. To avoid

problems, set the top margin carefully.

2) The printing area setting should not exceed the black mark pitch.

5. Bottom margin (dimension C)

When setting the printing area, leave a sufficient bottom margin between the bottom of the printing area and the following black mark. When setting the bottom margin, consider the printing precision of the black mark pitch, TOF printing precision (±2 mm from the standard printing location), ambient temperature at the installation location, and the amount of wear of the printer parts. It is recommended to set the printing area to achieve the following bottom margin. Bottom margin (dimension C) 3 mm + (dimension A × 3%) Note:

1) If the bottom margin is insufficient, page skipping errors may occur. To

avoid problems, set the bottom margin carefully.

2) The printing area setting should not exceed the black mark pitch.– 133 –

6. Example of printing area setting

An example of the settings for the printing area when not using reverse paper feeding is shown below. Black mark pitch (dimension A): 100 mm Top margin: 12 mm Bottom margin: 3 mm + (100 mm × 0.03) = 6 mm Given the above settings, the printing area must be set to 82 mm or less (100 mm - 12 mm - 6 mm = 82 mm). Note:

1) Be careful when setting the print layout for pre-printed paper. The TOF

printing precision when detecting black marks is ±2 mm from the standard printing location. In addition, the printing length is ±2% of the set value according to variations with the initial ambient temperature and platen diameter precision, and a margin of error of up to -5% may occur according to the life of the printer.

2) If you have any questions regarding how to set the printing area according

to the black mark pitch, contact Star Micronics.

7. Sensor adjustment

When using black marks, it is recommended to adjust the black mark sensor.– 134 – APPENDIX Appendix B: Dip Switch Setting Two DIP switches are provided at the bottom of the printer, and can be set as given in the table below. Be sure to set the power switch to off before changing the settings. It is recommended to use a pointed item like a pen or flat-blade driver screw to change the settings. The settings will become effective when the power switch is set to on again. The following is the procedure for changing the settings on DIP switches.

1. Make sure the printer is turned off.

2. Remove the screw from the DIP switch cover. Then take off the DIP switch

cover, as shown in the illustration below.

3. Set the switches using a pointed tool, such as a pen or flat-blade screwdriver.

4. Replace the DIP switch cover. Then secure it with the screw.

The new settings take effect when you turn on the printer.– 135 – APPENDIX No. 1DIP-SW12 3 4 5 6 7 8No. 1DIP-SW22 3 4 B-1. Parallel Interface Model

DIP-SW 1 Switch Function ON OFF 1-1 Command emulation See table below 1-2 Command emulation 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Valid Invalid 1-5 Pin #31 (INIT) reset signal Valid Invalid 1-6 Handshaking conditions Offline or receive Receive buffer full (conditions for BUSY) buffer full 1-7 Automatic status back function Invalid Valid 1-8 Should not be changed (Should be set to on) The factory settings of DIP switch are all on. Switch 1-1 Switch 1-2 Command emulation ON ON Star Line Mode OFF ON Star Page Mode OFF OFF ESC/POS Mode DIP-SW 2 Switch Function ON OFF 2-1 2-2 Always ON Should be set to on 2-3 2-4 The factory settings of DIP switch are all on.– 136 – APPENDIX No. 1DIP-SW12 3 4 5 6 7 8No. 1DIP-SW22 3 4 B-2. Sperial Interface (RS-232C) Model

DIP-SW 1 Switch Function ON OFF 1-1 Command emulation See table below 1-2 Command emulation 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Valid Invalid 1-5 Should not be changed (Should be set to on) 1-6 Handshaking conditions Offline or receive Receive buffer full (conditions for BUSY) buffer full 1-7 Automatic status back function Invalid Valid 1-8 Should not be changed (Should be set to on) The factory settings of DIP switch are all on. Switch 1-1 Switch 1-2 Command emulation ON ON Star Line Mode OFF ON Star Page Mode OFF OFF ESC/POS Mode DIP-SW 2 Switch Function ON OFF 2-1 2-2 Always ON Should be set to on 2-3 2-4 The factory settings of DIP switch are all on.– 137 – APPENDIX The factory settings of DIP switch are all on, except for switches 7 and 8. DIP-SW 3 Switch Function ON OFF 3-1 Baud Rate See table below 3-2 3-3 Data Length 8 bits 7 bits 3-4 Parity Check Disabled Enabled 3-5 Parity Odd Even 3-6 Handshake DTR/DSR XON/XOFF 3-7 Should not be changed (Should be set to off)

The following is the procedure for changing the settings on DIP switch No. 3.

1. Turn off the printer and all components connected to it.

2. Remove the 2 screws.

3. Remove the serial interface board unit.

4. Change the setting of the DIP switches.

5. Replace the serial interface board unit.

Then secure it with the screws.

6. Turn on the printer and all components connected to it.

OFF DIP-SW3– 138 – APPENDIX No. 1DIP-SW12 3 4 5 6 7 8No. 1DIP-SW22 3 4 B-3. USB Interface Model ON ONOFF OFFSwitchFunction ON OFF1-1 Command emulationSee table below1-2 Command emulation1-3 Should not be changed (Should be set to on)1-4 Sensor adjustment Valid Invalid1-5 USB mode Mode 1 (Printer class) Mode 2 (Vendor class)1-6 Handshaking conditions Offine or receive Receive buffer full(conditions for BUSY) buffer fuu1-7 Automatic status back function Model 1 (Shoud be set to on)Model 2 Invalid Valid1-8 Should not be changed (Should be set to on) The factory settings of DIP switch are all on. DIP-SW1 Note:

1) A STAR USB Printer Driver Set is needed for using the USB interface on

Windows 98 or 98SE . You can download the STAR USB Printer Driver Set from the following website.

2) Download the Mode 2 (vendor class) driver set from the following

website for use. Printer Driver URL http://www.star-m.jp/eng/dl/dl02.htm DIP-SW 2 SwitchFunction ON OFF2-1~2-4 Always ON Should be set to on The factory settings of DIP switch are all on. Switch 1-1 Switch 1-2 Command emulationON ON Star Line ModeOFF ON Star page ModeOFF OFF ESC/POS Mode– 139 – APPENDIX No. 1DIP-SW12 3 4 5 6 7 8No. 1DIP-SW22 3 4 B-4. Ethernet Interface Model

Switch Function ON OFF 1-1 Command emulation See table below 1-2 Command emulation 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Valid Invalid 1-5 Should not be changed (Should be set to on) 1-6 Handshaking coditions Offline or receive Receive buffer full (conditions for BUSY) buffer full 1-7 Should not be changed (Should be set to on) 1-8 Should not be changed (Should be set to on) The factory settings of DIP switch are all on. DIP-SW 2 Switch Function ON OFF 2-1~2-4 Always ON Should be set to on The factory settings of DIP switch are all on. DIP-SW1 Switch 1-1 Switch 1-2 Command emulation ON ON Star Line Mode OFF ON Star Page Mode OFF OFF ESC/POS Mode– 140 – APPENDIX Switch Function ON OFF3-1 Always OFF Should be set to off3-2 Initialization of settings Valid Invalid3-3 Always OFF Should be set to off 3-4 #9100 Multi-sessionValid Invalid(Maximum 8 sessions) The factory settings of DIP switch are all OFF. The firmware must be ver.2.02 or later. ■ LED Display Green : Lights when other party connection is recognized as 10BASE-T. Orange : Lights when packets are received. Installing the Printer Driver and the LPR Port Driver Set To use the Ethernet interface from Microsoft’s Windows 95/98 and ME, the “Star LPR Port Driver Set” along with the printer driver is necessary. Download the Printer Driver and the Star LPR Port Driver Set from the following Web site. Printer Driver URL : http://www.star-m.jp/eng/dl/dl02.htm

  • To use Windows NT 4.0/2000/XP, the “Star LPR Port Driver Set” is unnecessary. DIP-SW 3 DIP-switch 3 LED– 141 – APPENDIX B-5. Wireless LAN Interface Model DIP Switch ON OFF1 Fixed at OFF2 Initialize of setting information — The factory settings of DIP switch are all off. LED Display Green : Lights when pockets are received. Installing the Printer Driver and the LPR Port Driver Set To use the wireless LAN interface from Microsoft’s Windows 95/98 and ME, the “Star LPR Port Driver Set” along with the printer driver is necessary. Download the Printer Driver and the Star LPR Port Driver Set from the following Web site. Printer Driver URL : http://www.star-m.jp/eng/dl/dl02.htm

DIP-SW DIP Switch LED– 142 – APPENDIX *This product contains Transmitter Module which conforms to the R&TTE Directive. *This roduct ontains Transmitter odule FCC ID: 4B6180210. *This roduct ontains Transmitter odule IC: 844A-66180210. *Strictly observe the export control laws of the country for export when exporting this product. Installing the Ferrite Core (Wireless LAN Model for EU Only) Install the ferrite core onto the buzzer drive cable to prevent radio interference. Use the ferrite core only for the wireless LAN model in the EU. 1 Install the ferrite core onto the buzzer drive cable as shown in the illustration. 2 Pass the fastener through the holes in the ferrite core as shown in the illustration. 3 Loop the fastener around the cable, and then pull the end of the fastener tightly through its buckle. Use a pair of scissors to cut off the excess end of the fastener. Ferrite core (wireless LAN model for EU only) Buzzer driver cable Up to 10 cm Fastener Ferrite core Ferrite core– 143 – APPENDIX For other models or areas Wireless LAN model for EU only Connecting the buzzer drive cable Connect the buzzer drive cable to the connector on the printer. Then, connect the other end of the cable to the buzzer drive circuit.– 144 – APPENDIX Parallel interface connector (printer side) This connector mates with anAmphenol 57-30360 connector Appendix C: Parallel Interface The two-way parallel interface is compatible with the IEEE1284 compatibility mode and nibble mode. Refer to the separate Specification Manual for details. Table of Connection Signals for Each Mode Pin No. Direction Compatibility Mode Signal Name Nibble Mode Signal Name1 In nStrobe Host Clock2 In/Out Data0 Data03 In/Out Data1 Data14 In/Out Data2 Data25 In/Out Data3 Data36 In/Out Data4 Data47 In/Out Data5 Data58 In/Out Data6 Data69 In/Out Data7 Data710 Out nAck PtrClk11 Out Busy PtrBusy/Data3,712 Out PError AckDataReq/Data2,613 Out Select Xflag/Data1,514 — HostBusy15 ——16 Signal GND Signal GND17 Frame GND Flame GND18 OUT +5V +5V19~30 Twisted Pair Return Twisted Pair Return31 In nInit nInit32 Out nFault nDataAvail/Data0,433 External GND —34 ——35 ——36 In nSelectIn 1284Active Note:

1) The first letter “n” of each signal name indicates that the signal is active

“L”. If any one of the above signals is not available, bidirectional commu- nication cannot be accomplished.

2) In interfacing signals, be sure to use twist-paired wires for signal lines, and

the return side must be connected to signal ground level.– 145 – APPENDIX Appendix D: Serial Interface (RS-232C) D-1. RS-232C Connector Pin No.Signal nameDirection Function 25 Pin9 Pin1 F-GND — Frame ground2 3 TXD OUT Transmission data3 2 RXD IN Receive data4 7 RTS OUT Same as DTR signal.5 N/C Not used8 CTS IN Status of this signal is not checked.6 6 DSR IN STAR ModeStatus of this signal is not checked.ESC/POS ModeIn DTR/DSR communication mode, indicates whether data receivefrom host is enabled or disabled.Space: Receive enabledMark: Receive disabled(except when transmitting data by DLE EOT, and GS a)This signal is not checked in the X-ON/X-OFF communicationmode.7 5 S-GND — Signal ground8~19 1,9 N/C Not used20 4 DTR OUT STAR Mode Indicates whether data receive from host is enabled or disabled.

1) DTR/DSR Communication Mode

Space when receive is enabled.

2) X-On/X-Off Communication Mode

Always space, except during following conditions:• Period between reset and communication enabled• During self printingESC/POS Mode Indicates whether data receive from host is enabled or disabled.

1) DTR/DSR Communication Mode

This signal indicates whether the printer is busy. SPACE indicates that the printer is ready to receive data, and MARK indicates that the printer is busy. The busy condition can be changed by using DIP SW 1-6 as follows:– 146 – APPENDIX Pin No. Signal name Direction Function 25 Pin 9 Pin

2) X-On/X-Off Communication Mode

Always space, except during following conditions:

  • Period between reset and communication enabled
  • During self printing 21~24 N/C Not used 25 INIT IN Status of this signal is not checked. Printer status

1. During the period from when the

power is turned on (including reset- ting using the interface) to when the printer is ready to receive data.

2. During the self printing.

3. When the cover is open.

4. When the printer stops printing due to

5. During macro executing standby

6. When an error has occurred.

7. When the receive buffer becomes

FG FG TXD RXD RTS CTS DSR

CTS DSR DCD DTR 25 pin9 pin D-2. Cable Connections The followings are a recommended interface cable connections. Note: Use shielded wire less than 3m in length. Note: Use shielded wire less than 3m in length. D-3. Electrical Characteristics Voltage Data signal Control signal Binary status -3V to -15V Mark OFF 1 +3V to +15V Space ON 0– 148 – APPENDIX Appendix E: USB, Ethernet and Wireless LAN Interface E-1. USB Interface Specifications

1. General Specification: Conforms to USB 2.0 Specifications

4. Power Specifications: USB Self-power Function

1. General Specification: Conforms to IEEE802.3

1. General Specification: Conforms to IEEE802.1lb

DSSS wireless CF card

Japan : 1-14 ch Europe : 1-13 ch– 149 – APPENDIX Appendix F: Buzzer Driver Circuit This printer is equipped with a circuit for driving the buzzer. A 6-pin modular connector for connection of the buzzer is located on the back of the printer. To connect to the drive circuit, connect the buzzer to the modular connector using a cable supplied by you like that one shown in the figure below. Caution Never connect any other type of plug to the buzzer connector. Modular plug

Modular plug: MOLEX 90075-0007, AMP641337, or JAPAN BURNDY B-66-4ShieldWire lead Pin No. Signal Function I/O name direction 1 FG Frame ground — 2 DRV1 Drive signal 1 OUT 3 +24V Drive power OUT 4 +24V Drive power OUT 5 N.C. Not connected — 6 N.C. Not connected —

<Viewed from Connector Surface>– 150 – APPENDIX Drive circuit The recommended drive unit is shown below. Note:

1) Pin 1 must be shield drain wire connected to buzzer device frame ground.

2) For continuous driving, Maximum drive output is 0.1A.

3) Absolute maximum ratings for diodes D1 (Ta = 25°C) is:

Average Rectified Current Io = 1A

4) Absolute maximum rating for transistors 2SD1866 (Ta = 25°C) is:

Collector current Ic = 2A 2SD1866

M-GND User side Printer side Buzzer [ Drive Circuit ]

Reference 2SD1866 Circuit Configuration Drive Output: 24V, Max. 1.0A R3=3.5K R4=300– 151 – APPENDIX Appendix G: Memory Switch Settings Each memory switch is stored in EEPROM. For details on the functions and settings of memory switches, see the separate Specification Manual. The table below shows the factory settings for the memory switches. Memory Switch Hexadecimal Code

CAUTION Changing the memory switch settings can cause the printer to fail to operate correctly. 0001(TSP1043) or 0000(TSP1045)Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable. This statement will be applied only for the printers marketed in U.S.A. Statement of The Canadian Department of Communications Radio Interference Regulations This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada. The above statement applies only to printers marketed in Canada.

Manufacturer’s Declaration of Conformity EC Council Directive 89/336/EEC of 3 May 1989 This product, has been designed and manufactured in accordance with the International Standards EN 61000-6-3 / 2001 and EN 55024 / 1998, following the provisions of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989. EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993 This product, has been designed and manufactured in accordance with the International Standards EN 60950-1, following the provisions of the Low Voltage Directive of the European Communities as of 2001. The above statement applies only to printers marketed in EU. Trademark acknowledgments TSP1000: Star Micronics Co., Ltd. ESC/POS: Seiko Epson Corporation Notice

  • All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission is forbidden.
  • The contents of this manual are subject to change without notice.
  • All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However, should any errors be detected, STAR would greatly appreciate being informed of them.
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Product information

Brand : Star Micronics

Model : TSP1043U

Category : Printer