Floor One S5 Combo - Vacuum Cleaner TINECO - Free user manual and instructions

Product type	Cordless floor cleaner / stick vacuum with washing function
Brand	Tineco
Model	Floor One S5 Combo
Power supply	Li-Ion battery 21.6 V, 2,500 mAh
Power consumption	190 W
Runtime (floor washer)	15 to 20 minutes
Runtime (handheld vacuum)	25 to 50 minutes
Charging time	3 to 4 hours
Clean water tank capacity (REP)	0.5 L
Dirty water tank capacity (RES)	0.45 L
Water flow rate	30 to 100 ml/min
Waterproof rating	IPX4
Cleaning modes	Auto (iLoop detection), Max, Eco (handheld vacuum)
Features	Automatic brush roller cleaning, digital display, dirt indicator, Wi-Fi, voice control
Included accessories	Cleaning solution, replacement brush roller, dry filter, cleaning tool, 2-in-1 brush, crevice tool, charging base, storage tray
Compatible floor types	Hard indoor floors (tile, hardwood, vinyl)
Safety	Automatic shut-off in upright position, overheat protection
Warranty	2 years (limited)

Frequently Asked Questions - Floor One S5 Combo TINECO

How to start the automatic brush roller cleaning cycle?

Place the appliance on the plugged-in charging base. When the voice prompt 'Start the self-cleaning cycle' sounds, press the self-cleaning button (A). Make sure the battery is above 15% and the clean water tank contains at least 40% water.

How to switch between Solution mode and Water Only mode?

Turn on the appliance in the upright position, then long-press the AUTO/MAX Mode button for 3 seconds. The LED ring changes from red (solution) to blue (water only) and vice versa.

What to do if the dirty water tank indicator blinks?

This means the dirty water tank is full or the channel is clogged. Empty the tank and clean the float. Make sure the cover is properly reinstalled.

What cleaning solution should I use?

Use only the provided Tineco solution. Add one bottle cap of solution to the clean water tank. Do not use acidic, alkaline, or environmentally harmful solutions.

How to maintain the dry filter?

Remove the dry filter by pulling on the recessed areas. Rinse it under running water and let it dry completely before reinstalling. A replacement filter is included.

Why won't the appliance turn on?

Check that the battery is charged (battery indicator). If the appliance has overheated, let it cool down. If the problem persists, clean the contacts with a dry cloth.

How to empty the dirty water tank?

Pull the dirty water tank cover upward to remove it. Empty the dirty water and use the cleaning tool to remove debris. Rinse the inside and replace it until it clicks.

How to connect the appliance to the Tineco app?

Download the Tineco app from the App Store or Google Play. Follow the instructions to connect the appliance to Wi-Fi. The Wi-Fi indicator lights up solid blue upon successful connection.

What is the battery runtime?

In floor washer mode, the runtime is approximately 15 to 20 minutes. In handheld vacuum mode, it is 25 to 50 minutes. The full charge time is 3 to 4 hours.

How to convert the appliance to a handheld vacuum?

Remove the main body from the base. Install the dust bin onto the main body until it clicks. Attach the desired accessory (2-in-1 brush or crevice tool) to the dust bin.

USER MANUAL Floor One S5 Combo TINECO

Smart Cordless Vacuum & Washer

Instruction Manual

Manual De Uso

Mode D'emploi

Black vacuum cleaner with digital display and control panel, mounted on a white base (no visible text or symbols)

*Actual product may differ from illustration.

CONTENTS

Important Safety Instructions....2

Overview......6

Accessories....8

Assembly 9

Operation 10

Maintenance 17

Specifications 21

Troubleshooting....22

Warranty 23

Important Safety Instructions

SAVE THESE INSTRUCTIONS

Household use only.

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

WARNING – To reduce the risk of fire, electric shock, or injury:

1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the
   appliance. Cleaning and user maintenance shall not be performed by children without supervision.
2. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
3. Use only indoors, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.
4. Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
5. Use only as described in this manual. Use only manufacturer's recommended attachments.
6. Do not use with a damaged cord or plug. If appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.
7. Do not handle charger, including charger plug, and charger terminals with wet hands.
8. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
9. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
10. Use extra care when cleaning on stairs.
11. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
12. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
13. Do not use without filter.
14. Prevent unintentional activation. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.

15. Always switch off the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.

16. Recharge only with the charger specified by Tineco. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.

17. Use appliances only with specifically designated Tineco battery packs. Use of any other battery packs may create a risk of injury and fire.
18. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns.
19. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
20. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 266^ F ( 130^ C) may cause an explosion.
21. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
22. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
23. This appliance contains battery cells that are non-replaceable. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
24. Always turn off this appliance before connecting or disconnecting the motorized nozzle.
25. Do not charge or store the appliance outdoors or inside the car. Only charge, store or use the battery in a dry indoor area where the temperature is higher than 39.2^ F ( 4^ C) but lower than 104^ F ( 40^ C). The charger is for indoor use only.
26. Do not use to pick up ultrafine particles, such as lime, cement, sawdust, gypsum powder, or ashes.
27. Do not use to pick up sharp objects, such as metallic nails, pieces of glass, metal paper clips, or pins.
28. Do not use to pick up hazardous material and chemicals, such as solvent, drain cleaner, strong acids, or strong alkali.
29. Stop using immediately if the appliance is overheating, making unusual noises, producing unusual odors, performing low suction, or leaks electricity.
30. Turn cleaner OFF and disconnect from electrical outlet for long-term storage.
31. Always clean the Dirty Water Tank after each use to avoid potential blockage, which may lead to low suction power, motor overheating, or reduce the service life of the appliance.
32. Store appropriately indoors in a dry place after use.
33. Do not place or submerge appliance in standing water or try to clean flooded areas.
34. All data and technical instructions of this manual are based on results from lab tests of Tineco or designated third parties. The company reserves all rights for final explanations.
35. The plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
36. A hazard may occur if the appliance runs over the supply cord.
37. Do not use the appliance when the water depth is more than 5mm above the surface.

Range of Usage

1. The cordless hard floor cleaner is to be used on indoor hard floors, such as vinyl, tile, sealed wood, etc. Use on a rough surface may not get the best performance.
2. Keep your appliance away from heat sources, such as fireplace or heater, to avoid casing deformation.
3. Do not use to pick up flammable or combustible liquids, ultrafine particles, sharp objects, hazardous material, chemicals or anything that is burning or smoking, as described above.

About Cleaning Solution

1. A large amount of cleaning solution entering into the motor may cause damage to the appliance.
2. Add solution as instructed in the Operation section. We recommend using the provided cleaning solution. Do not use the product with acidic, alkaline solution, or any substances harmful to the environment.
3. Keep out of the reach of children. Avoid contact with eyes and skin, otherwise, rinse thoroughly with water. If irritation persist, seek medical advice. If product is swallowed seek medical advice.
4. Dirty water and solution disposal should comply with local environmental regulations.

About the Appliance

1. Do not modify or attempt to repair the appliance except as indicated in the instructions for operating and cleaning.
2. Charge the appliance with the Tineco adaptor. Input Voltage: AC 100-240V. Both high and low voltages can damage the adaptor, appliance, or even cause danger to the user.
3. Use extra care when cleaning on stairs.
4. Ensure that the Power Switch is in the OFF-position before picking up or carrying the appliance. Do not lay flat or lean the appliance so as to prevent dirty water from entering into the motor.
5. To avoid being tripped accidentally, please put away the appliance on the charging base.
6. Always install the Dirty Water Tank and Clean Water Tank properly before use.
7. Do not allow the appliance or charger to get wet to avoid risk of fire or injury caused by a short circuit.

FCC Supplier's Declaration of Conformity

TINECO / FLOOR ONE S5 COMBO SERIES

This appliance complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This appliance may not cause harmful interference, and (2) this appliance must accept any interference received, including interference that may cause undesired operation.

TINECO INTELLIGENT, INC.

1700 WESTLAKE AVENUE N., SUITE 200, SEATTLE, WA, 98109, USA

WWW.TINECO.COM

1-855-292-8864

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital appliance, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

(1) Reorient or relocate the receiving antenna.
(2) Increase the separation between the equipment and receiver.
(3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
(4) Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Note

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment, such modifications could void the user's authority to operate this equipment.

IC Note

This appliance contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s).

Operation is subject to the following two conditions:

(1) This appliance may not cause interference.
(2) This appliance must accept any interference, including interference that may cause undesired operation of the appliance.

- This Class B digital apparatus complies with Canadian ICES-003.

- This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Overview

A B C J D K L E M F G N H I O

P Q R S T U V W X Y

A. Self-cleaning Button

B. AUTO/MAX Mode

C. Power On/Off

D. Digital Display

E. Main Body

F. Dirty Water Tank Release

G. Dirty Water Tank Handle

H. Dirty Water Tank (DWT)

I. Brush Roller Cover

J. Tube

K. WiFi/Mute Button

L. Clean Water Tank Release

M. Clean Water Tank Handle

N. Clean Water Tank (CWT)

O. Brush Roller

P. Cleaning Tool

Q. Dry Filter & Holder

R. Deodorizing & Cleaning Solution

S. Accessory Holder

T. Adaptor

U. Charging Base

V. Crevice Tool

W. 2-in-1 Dusting Brush

X. Dustbin

Y. Storage Tray (for Hand Vac) * Only in selected models

Digital Display

100 A B C D E F G H I J K L M N tineco

A. Dirt Monitoring Loop (Blue to red according to the dirt amount)
B. WiFi Indicator
C. AUTO Mode
D. DWT Full
E. MAX Mode
F. Floor Washer
G. CWT Empty

H. Brush Roller Tangled
I. Hand Vac
J. MAX Mode in Hand Vac
K. Dust Sensor Malfunction
L. ECO Mode in Hand Vac
M. Battery Indicator
N. Self-cleaning Icon

Accessories

Note:

Accessories may vary between markets. If you require more accessories, please go to www.tineco.com or store.tineco.com.

Deodorizing & Cleaning Solution

Removes dirt, grime, grease and tough stains from most types of hard surfaces, like tile, marble, sealed hardwood floors, and more.

Always use Tineco solution in your appliance.

Add one bottle cap of solution to each full tank of clean water.

Brush Roller

Soft roller head with bristles can be used to vacuum and wash at the same time. It can be easily cleaned with the self-cleaning function.

Dry Filter

Dry filter and filter net can block large particles and debris, ensure the appliance's durability.

* Please install the dry filter before use, or it may lead to weak suction.

Cleaning Tool

A full brush to clean the DWT, brush chamber and opening. The tool also has a bristled end to remove dirt and mud on the roller and DWT.

2-in-1 Dusting Brush

Switches between a wide and a soft brush by pressing the release button. The soft brush is most effective on hard-surface furniture while the wide brush is effective for upholstered furniture, curtains, etc.

Simple line drawing of a cylindrical object resembling a tool or device (no text or symbols)

Crevice Tool

For corners, nooks, and other hard-to-reach places such as around car seats, picture frames, and cupboards.

Assembly

How to Assemble/Disassemble

Note:

For water tank and brush assembly, please refer to "Operation" and "Maintenance".

click

To assemble, install the main body and handle into the appliance until you hear a click.

Technical line drawing of a vacuum cleaner with a close-up inset showing the component being adjusted (no text or symbols present)

In the event that the handle need to be disassembled, first remove the main body. Press the spring to release the handle with a tool (like a screwdriver) and lift the released handle from the appliance.

Operation

Preparing for Use

Before first use, please charge the appliance for 3\~4 hours (refer to "Charging Instructions" for details). * Based on results from Tineco lab tests. Lab temperature 39.2^ (4^) 104^ (40^)

Press the button and the appliance will start in AUTO mode by default. Press it again to turn off the appliance. Switch between AUTO and MAX mode by pressing the button.

Tips:

• Solution mode/ Water Only mode: Appliance starts with Solution mode by default. Power on while the appliance is upright, long-press for 3s to switch between the two modes.
• Switch to Water Only mode: LED Loop: Red → Blue (use water only)
• Switch to Solution mode: LED Loop: Blue → Red (use cleaning solution)

<142^

Stop Working Start Again

The appliance will stop working when put uprightly and start running again when you recline.

* Do not recline more than 142° to protect against water leakage.

Place the appliance on the charging base vertically after use for recharge and storage.

Note:

• Selecting the appropriate mode depending on the CWT contents is vital for maximum dirt detection effectiveness.
• Do not vacuum foamed liquid.
• To vacuum water left on the surface, the appliance will switch off in 3 seconds after power off.

Filling Clean Water Tank

Illustration of a hand holding a vertical cylindrical device with a handle, showing mechanical components and a small arrow indicating motion (no text or symbols present)

Press the Clean Water Tank release button to remove it from the appliance.

Diagram showing a bottle being inserted into a water dispenser with a MAX indicator, illustrating the process of injection or disinfection.

Open the tank cap, and fill with tap water to the Max line. When deep cleaning is necessary, add one bottle cap of solution to the CWT and tightly close the cap.

Diagram showing a device with labeled arrows and a starburst symbol, indicating action or interaction steps.

Place the tank back into the appliance. You should hear a "Click" if done correctly.

Note:

Only use water under 140°F/60°C. DO NOT USE HOT WATER.

Charging Instructions

Line drawing of a vacuum cleaner with an open electrical outlet, showing wiring and component details (no text or symbols)

To charge the appliance, place the appliance on the charging base and plug the adaptor into a power outlet.

1. Connect the external charging cord to the charging base and plug it into the wall outlet.
2. To avoid tripping hazards, please place the appliance on the charging base near a wall during charging.

Warning:

• Only charge the appliance with the adaptor supplied by Tineco.
• During long periods of not being used, the appliance must be charged once every 3 months for optimal performance.
• Store indoors in a dry place. Do not expose the appliance to sunlight or freezing temperatures. Recommended temperature range: 39.2°F (4°C) \~ 104°F (40°C).

Cleaning Mode Selection

AUTO Mode

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MAX Mode

• In AUTO mode, the iLoop sensor automatically detects how dirty the floor is and applies the appropriate amount of detergent and suction power.
• A red dirt monitoring loop indicates more dirt is detected, and a blue loop indicates less dirt is detected. This mode automatically provides the best cleaning solution.

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ECO Mode (Hand Vac)

• In AUTO mode, press the Ⓗ button to enter MAX mode.
• In Max mode, the appliance will apply max suction power and will spray water/solution for deeper cleaning.

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MAX Mode (Hand Vac)

- When the main body is used as a hand vac, the appliance will start in ECO mode by default.

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Note:

- Press the ECO MAX button to switch to MAX mode while using the hand vac.

Keep sharp objects away from the digital display screen to avoid scratches and scrapes.

Usage of Hand Vac

Line drawing of a handheld device with handle and spout (no text or symbols)

Install the dustbin to the main body properly and it clicks into place.

Technical line drawing of two handheld devices with a central shaft and handle, labeled 'or' (no text or symbols on the devices themselves)

Attach the accessory tool onto the dustbin, it will click into position when correctly fitted.

• Press the release button to remove the dustbin, pull out the mesh filter as above and empty the contents.
• Press the HEPA lock button to take out the HEPA and sponge filter, clean both parts with the cleaning tool.

Note:

• Clean the dustbin and filters after each use.
• To maintain high performance, wash and dry the sponge filter monthly, replacing it every 6 months. Wash and dry the HEPA filter every 3 months, replacing it every 12 months.
  • Air dry completely before reinstalling.

Runtime

• The runtime for the Floor Washer is about 15\~20 minutes.
• The runtime for the Hand Vac is about 25\~50 minutes.
  • Estimated runtime data was obtained by a Tineco Laboratory.

Charging Time

• A full charge takes approximately 3\~4 hours.
• Estimated data was obtained by a Tineco Laboratory using ambient temperatures between 39.2^ (4°C) to 104^ (40°C).

Indicator

When in Use

Battery level > 10%: battery indicator will be illuminated.

Battery level ≤ 10%: battery indicator will be blinking.

Off: no power detected or possible battery malfunction.

Indicator blinking: dirt sensor malfunction or blocked.

Indicator blinking: CWT is empty.

Indicator blinking: DWT is full or channel has a blockage.

Indicator blinking: brush roller is not installed or has a blockage.

Illuminated: WiFi has successfully connected.

Blinking: WiFi is connecting.

Off: WiFi is not connected, please connect to the network.

Indicator blinking: appliance is in need of self-cleaning.

During Charging

Tineco indicator: breathing.

Fully Charged

In 5 minutes: Tineco indicator illuminated.

After 5 minutes: all indicator lights turn off.

App

All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play and Tineco Official Site.

graph TD
    A["App Downloads"] --> B["www.tineco.com"]
    B --> C["Support"]
    C --> D["App Downloads"]

graph TD
    A["Download on the App Store"] --> C["TinecoSearch"]
    B["GET IT ON Google Play"] --> C
    C --> D["Mobile Device Icon"]

Note:

The default setting for voice prompt is English, you can set other languages via App.

Voice Prompt (Contents may vary, please in kind prevail.)

Status Reminder
Voice prompts on Voice prompts on
Voice prompts disabled Voice prompts disabled
Auto mode by default Auto mode
Switch to Max mode Max mode
Cleaning with water only Cleaning with water only
Cleaning with cleaning solution by default Cleaning with cleaning solution
Battery level: 10~20% Low battery
Battery level: 0~10% Low battery, please charge
Clean Water Tank is empty	Clean Water Tank empty, please refill water and cleaning solution
Need self cleaning Please begin self-cleaning cycle
Appliance not on the charging base Please place appliance on charging base
Dirty Water Tank is full Dirty Water Tank full, please empty
Dirty Water Tank not installed Please install the Dirty Water Tank
Brush roller is tangled	Please clean the brush roller.
Brush roller not installed	Please install the brush roller correctly
Power is off	Power off
Start charging	Charging has commenced
Begin self-cleaning cycle	Auto-detecting whether to run self-cleaning cycle, please begin self-cleaning cycle
Battery insufficient for self-cleaning	Low battery, start charging
Sufficient battery to start self cleaning	Start self cleaning
Cleaning brush roller	Cleaning brush roller
Cleaning debris channel	Cleaning debris channel
Auto detecting	Auto detecting
Deep cleaning	Deep cleaning
Self-cleaning stopped	Self-cleaning cycle stopped, please clean Dirty Water Tank
Self-cleaning complete	Self-cleaning cycle complete, please clean Dirty Water Tank
Main body uninstalled during self-cleaning	Please install the main body

Maintenance

Note:

• For optimal performance and to prevent odors, always clean and dry DWT, floater, filters, brush roller, brush roller cover completely after each use.
• Please make sure each part is installed correctly or the appliance may not work properly.
• After maintenance, place the appliance on the charging base vertically. Do not expose the appliance to direct sunlight, and store it indoors in a dry place.

Main Body

Diagram showing a hand holding a device with a 'AUTO MAX' button and an icon, likely illustrating a medical or diagnostic procedure.

To reduce the risk of injury, switch off before performing maintenance.

Line drawing of a hand cleaning a cylindrical object with a cloth (no text or symbols)

Use a cloth to clean the surface with a neutral detergent. The cloth should be dry to prevent water from entering the appliance.

Blinking

When the indicator of Dust Sensor Malfunction blinking, remove Dirty Water Tank, clean the dirt sensor with a damp cloth or the cleaning tool.

Dirty Water Tank

• When dirty water reaches the Max line, the appliance will stop working and show a reminder on the display and play a voice prompt.
• Pull up the tank lid to empty the DWT. Use the cleaning tool to remove remaining debris. Rinse the inside of the DWT and place back into the appliance.

Dirty Water Tank Lid

If the Dirty Water Tank lid and the filter inside have been blocked, remove the tank lid and the filter, rinse both parts with water.

Dry Filter

Illustration of a hand holding a device with a magnified view showing the screen (no text or symbols)

Illustration of two hands cleaning a faucet and a tool with a sun symbol (no text or labels)

Grasp recessed area on each side of the dry filter and pull upward. Rinse under running water and must be completely dry before recombining with the lid of the DWT.

* A spare dry filter is provided with your appliance for convenient replacement.

Brush Roller Self-cleaning

Technical line drawing of a vacuum cleaner with a dial indicator (no text or symbols)

1. Place the appliance on the charging base after use, the sensor will auto-detect the level of dirt.
2. When you hear the voice prompt "please begin self-cleaning cycle," press the self-cleaning button and begin the process.
3. Once complete, you will hear the voice prompt "self-cleaning completed, please clean the Dirty Water Tank." At this point, the appliance will begin charging.

Note:

• Ensure the charging base is plugged in and the battery level is >15% .
• Before self-cleaning cycle, please clean the DWT and ensure the water level in the CWT exceeds 40%.

Brush Roller Cover

Diagram showing a hand pressing a button on a device with labeled parts and directional arrows indicating movement or adjustment.

Squeeze latches on the cover and pull upward to remove.

Illustration of a hand pouring liquid from a faucet onto a rectangular device (no text or symbols)

Rinse with water.

click

When replacing, always latch the brush cover into place to avoid leakage.

Brush Roller

Illustration of a hand using a handheld device to press or install a sheet of paper (no text or symbols visible)

Remove the brush roller by grabbing the brush roller tab and pulling out.

Illustration of three hands performing a manual water tap installation (no text or symbols)

Line drawing of a sun-dyeing machine with a tool and base, no text or symbols present

Using the cleaning tool, remove the hair and debris wrapped around the roller and rinse with water. Replace the brush roller back into the accessory holder, and allow it to dry completely before reinstalling.

Line drawing of a hand pressing down on a mechanical device (no text or symbols)

Remove hair and debris from the brush roller chamber and the opening with a tissue or a damp cloth.

Illustration of a hand using a cart to press or install a scroll, with an arrow indicating motion (no text or symbols present)

Replace the brush roller by inserting the brush roller end into the right side of the holder, then attach the roller tab to the magnetic buckle on the left side to lock into place.

Note:

A spare brush roller is provided with your appliance for convenient replacement.

Specifications

Product FLOOR ONE S5 COMBO SERIES
AC Input 100~240V
Voltage 21.6V	— 2500mAh Lion
Rated Power 190W
Running Time Floor Washer:	15~20 mins / Hand Vac: 25~50 mins
Charging Time 3~4 hrs
Water Flow Rate 30~100ml/min
CWT Capacity ~0.5L
DWT Capacity ~0.45L
Waterproof IPX4

Disposal

• The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.
• When removing the battery, the appliance must be powered off.
• Batteries, chargers, accessories and packaging should be sorted for environmental friendly recycling. Do not put them into fire, water or soil. Do not dispose of batteries and chargers into household waste!
• If battery leakage contacts skin or clothing, immediately flush with water to avoid irritation and seek medical help.

Troubleshooting

Problem Possible cause		Use Solution
The appliance does not turn on		Auto protection for overheating	Restart after cooling down
		Contact piece on the main body is dusty	Clean the contact piece with a dry cloth
Weak suction		The dry filter is not installed, or the dry filter is dirty	Install the dry filter or clean and allow it to dry completely
Brush roller tangled indicator blinkingVoice prompt: 1. Please clean the brush roller 2. Please install the brush roller correctly		1. The brush roller is blocked2. The brush roller is not installed	1. Remove blockages2. Install brush roller correctly
WiFi indicator is off WiFi is not cc ed			Follow the in-app guide to connect to WiFi
CWT empty indicator blinkingVoice prompt: Clean Water Tank empty, please refill water and cleaning solution		CWT is empty Refill CWT
DWT full indicator blinkingVoice prompt: Please clean Dirty Water Tank		The dirty water in DWT has reached the MAX line	Empty the dirty water and then reinstall the DWT
All lights off in operation		Battery overheat or malfunction	Cool the appliance down and restart
Battery indicator blinkingVoice prompt: Low battery, please charge		Low battery	Charge the appliance, or restart
Dust sensor malfunction indicator blinkingVoice prompt: Please begin self-cleaning cycle		Dirt sensor malfunction or blocked	Remove blockages, clean the debris channel, or restart
Self-cleaning icon blinking Brush - [W] - is		dirty Start self-cleaning
All indicators blinking together		Motor malfunction Contact Customer Service

Note:

If the above troubleshooting guide fails to provide a solution, please visit our website www.tineco.com for further support.

Warranty

2-YEAR LIMITED WARRANTY

• Only applies to purchases made from authorized retailers of Tineco.
• Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below.
• This warranty is governed by and construed under the laws of the country in which the purchase took place. We provide 2-year warranty or a warranty period as stipulated by applicable local law, whichever is longer.

WHAT IS COVERED?

• Your Tineco appliance has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories and battery bought separately come with a 1-year warranty.
• This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.
• This warranty will only be valid if the appliance is used in the country in which it was sold.

WHAT IS NOT COVERED?

Tineco shall not be liable for costs, damages or repairs incurred as a result of:

• Appliances purchased from an unauthorized dealer.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.
• Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Tineco Instruction Manual.
• Use of parts and accessories other than those produced or recommended by Tineco.

- External factors unrelated to product quality and use, such as weather, modifications, accidents, electrical outages, power surges or acts of God.

- Repairs or alterations carried out by unauthorized parties or agents.

- Failing to clear blockage and other hazardous material from the appliance.

- Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer's instructions or failure to turn the brush bar off when necessary.

- Reduction in battery discharge time due to battery age or use.

WARRANTY LIMITATIONS

• Any implied warranties relating to your appliance including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.
• Warranty coverage applies to the original owner and to the original battery only and is not transferable.
• This limited warranty gives you specific legal rights. You may also have other rights which vary by region.
• Manufacturer's warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from.
  Please review the warranty carefully, and contact the manufacturer if you have any questions.

WARRANTY SERVICE

Register: We highly recommend that upon purchase, you register your appliance on the Tineco official website (www.tineco.com) and enjoy exclusive benefits. To register, please enter the whole serial number (found on the back of the appliance).

Failure to register your product won't diminish your warranty rights.

EVR/0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it.

All work will be carried out by Tineco or its authorized agency.

Any replaced defective parts will become the property of Tineco.

Service under this warranty will not extend the period of this warranty.

Contact our Customer Service

Hotline: [phone]

or Visit Tineco website

www.tineco.com

for expert customer service.

CONTENIDO

A B C J D K E L M F G N H I O

P Q R V S W T X U Y

100 A B C D E F G H I J K L M N tineco

Simple line drawing of a cylindrical object with a curved handle and circular base (no text or symbols)

Technical line drawing of a vacuum cleaner with a close-up inset showing the component detail (no text or symbols present)

Technical line drawing of a vacuum cleaner with a 142-degree angle annotation (no text or symbols on the device itself)

Technical line drawing of a vacuum cleaner with a cylindrical component and base mount (no text or symbols)

Line drawing of a hand holding a mechanical device with a button, no text or symbols present

Diagram illustrating a water spray system with labeled components and a MAX indicator

Diagram showing a device with labeled parts and directional arrows, including 'click' and numbered annotations ① and ②.

Line drawing of a vacuum cleaner with attached electrical outlet and wiring, showing internal components (no text or symbols)

Line drawing of a handheld device with handle and spout (no text or symbols)

Technical line drawing of two different types of handheld devices with no visible text or symbols

Hand cleaning a cylindrical object with a cloth (no text or symbols visible)

Illustration of a hand holding a device with a magnified view showing the screen (no text or symbols)

Illustration of two hands cleaning a faucet and a tool with a sun symbol (no text or labels)

Technical line drawing of a vacuum cleaner with a circular component and mechanical base (no text or symbols)

Diagram showing a hand pressing a button on a device with labeled arrows and symbols, including a numbered callout.

Illustration of a hand pouring liquid into a water-filled cylindrical container with a faucet above (no text or symbols)

Illustration of a hand using a handheld device to press or install a sheet of paper (no text or symbols visible)

Illustration of three hands performing a manual water tap installation (no text or symbols)

Line drawing of a sun-dyeing machine with a tool and base, no text or symbols present

Line drawing of a hand pressing down on a mechanical device (no text or symbols)

Illustration of a hand using a cart to press or install a scroll, with an arrow indicating motion (no text or symbols present)

A B C J D K L E M F N G H I O

P Q R S T U V W X Y

100 A B C D E F G H I J K L M N tineco

Simple line drawing of a cylindrical object with a curved handle and circular base (no text or symbols)

Technical line drawing of a vacuum cleaner with a close-up inset showing the component detail (no text or symbols present)

Technical line drawing of a vacuum cleaner with a 142-degree angle annotation (no text or symbols on the device itself)

Technical line drawing of a vacuum cleaner with attached base mount (no text or symbols)

Line drawing of a hand holding a mechanical device with a button and arrow indicator (no text or symbols)

Diagram showing a device with labeled parts and directional arrows, including 'clic' and numbered annotations ① and ②.

Line drawing of a vacuum cleaner with an inset close-up showing its internal components (no text or symbols)

Line drawing of a handheld device with handle and spout (no text or symbols)

Technical line drawing of two disassembled electronic devices with no visible text or symbols

Three-step diagram showing a hand tool, a device with a handle, and a cleaning brush (no text or symbols)

Diagram showing a hand holding a device with a 'AUTO MAX' button and an arrow pointing to it, indicating a control or action step.

Line drawing of a hand cleaning a cylindrical object with a cloth (no text or symbols)

Illustration of four different hand tools and devices, including a mobile phone, smartphone, water dispenser, and faucet (no text or symbols present)

Illustration showing three different cleaning or cleaning techniques: a handheld device, a water dispenser with faucet, and a tool on a sun (no text or symbols present)

Technical line drawing of a vacuum cleaner with a circular component and mechanical base (no text or symbols)

Diagram showing a hand pressing a button on a device with labeled arrows and numbered parts

Illustration of a hand pouring liquid into a water tank with a faucet (no text or symbols)

Rincez à l'eau.

click

Illustration of a hand using a handheld device to press or install a cylindrical component, with no visible text or symbols.

Illustration of three hands performing a manual water tap installation (no text or symbols)

Line drawing of a sun-dyeing machine with a tool and base, no text or symbols present

Line drawing of a hand pressing down on a mechanical device (no text or symbols)

Illustration of a hand using a cart to press or install a scroll, with an arrow indicating motion (no text or symbols present)

Diagram of a vacuum cleaner with barcode label and warning symbol