JIC4324KB - Cooker JENN-AIR - Free user manual and instructions

Product type	Induction cooktop
Brand	JENN-AIR
Model	JIC4324KB
Dimensions (W x D x H)	61 cm x 53 cm x 5 cm (approx.)
Table width	24 in (61 cm)
Weight	12 kg (approx.)
Power supply	240 V, 40 A (max. 7.2 kW)
Adjustable power	4.0 kW / 6.0 kW / 7.2 kW
Number of cooking zones	4 induction zones
Control type	Electronic touch controls
Special features	Assist (melt, simmer, boil), Boost (power booster), Timer (up to 99 min), Key Lock
Surface material	Ceramic glass
Trim	Stainless steel (select models)
Residual heat indicator	"H" display
Pan detection	Yes, with automatic shut-off if absent or unsuitable
Child safety	Control lock (3 seconds)
Cleaning	Scraper and affresh® ceramic glass cleaner; stainless steel: mild cleaner
Included accessories	Cooktop scraper (ref. WA906B)
Warranty	Refer to manual (customer service 1-800-JENNAIR)
Repairability	Genuine parts available; contact a qualified technician

Frequently Asked Questions - JIC4324KB JENN-AIR

What types of cookware to use with an induction cooktop?

Use enameled steel, cast iron, or stainless steel cookware designed for induction. Check with a magnet: the bottom must be magnetic. Avoid copper, aluminum, or non-conductive glass cookware.

How to adjust the maximum power of the cooktop?

After plugging in the appliance, press the timer '+' button for 5 seconds. The display shows 'PL'. Use the '+' and '-' buttons to select between 4.0 kW, 6.0 kW, or 7.2 kW, then confirm with 'OK'.

What does error code 'F0E1' mean?

This code indicates that a utensil has been detected but is not compatible with the requested operation. Press the On/Off button to clear the code and try another utensil or cooking zone.

How to lock/unlock the controls?

Press and hold the OK/Control Lock button for 3 seconds. An indicator light shows that the controls are locked. Repeat to unlock.

How to use the assist cooking function?

Place the pan, turn on the zone, then press the Assist button. 'A' is displayed. Select the function (melt, simmer, boil) by pressing Assist multiple times, then confirm with OK.

What to do if the cooktop does not turn on?

Check that the appliance is properly plugged in and that the circuit breaker has not tripped. If the problem persists, contact an electrician or after-sales service.

How to clean the ceramic glass?

Use the scraper on the warm surface to remove residues, then apply affresh® cleaner with the blue pad. Let dry and polish with a dry cloth. Do not use steel wool or abrasive products.

The cooktop emits a humming sound: is this normal?

Yes, a low hum is normal at high power due to energy transfer. If the noise is abnormal, check the utensil or consult the manual.

What is the minimum cookware size for each zone?

For the front/back zones, the minimum pan bottom diameter is 4 1/4 in (12 cm) for single zones, and 8 11/10 in (22 cm) for the double outer zone. See the table in the manual.

Where to find spare parts and accessories?

Order genuine parts from Jenn-Air at 1-800-JENNAIR or on www.jennair.com. Recommended accessories: affresh® cleaner (W10355051), scraper (WA906B).

USER MANUAL JIC4324KB JENN-AIR

JENNAIR® 24" (65 CM)

TOUCH ACTIVATED ELECTRONIC

INDUCTION COOKTOP

Use & Care Guide

For questions about features, operation/performance, parts, accessories, or service in the U.S.A., call: 1-800-JENNAIR (1-800-536-6247), or visit our website at www.jennair.com.

In Canada, call: 1-800-JENNAIR (1-800-536-6247), or visit our website at www.jennair.ca.

TABLE OF CONTENTS

COOKTOP SAFETY 2

PARTS AND FEATURES-TOUCH-ACTIVATED CONTROLS .....4

Induction Ready Cookware....5

First Time Use ....5

Daily Use 6

Functions....6

Indicators....7

Cooking Table....8

Ceramic Glass....9

COOKTOP CARE....10

General Cleaning....10

TROUBLESHOOTING....11

ASSISTANCE OR SERVICE....12

In the U.S.A. 12

In Canada....12

Accessories....12

COOKTOP SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

DANGER

You can be killed or seriously injured if you don't immediately follow instructions.

WARNING

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

■ CAUTION: Do not store items of interest to children in cabinets above a cooktop – Children climbing on the cooktop to reach items could be seriously injured.
■ Proper Installation – Be sure your cooktop is properly installed and grounded by a qualified technician.
■ Never Use Your Cooktop for Warming or Heating the Room.
- Do Not Leave Children Alone – Children should not be left alone or unattended in area where cooktop is in use. They should never be allowed to sit or stand on any part of the cooktop.
■ Wear Proper Apparel – Loose-fitting or hanging garments should never be worn while using the cooktop.
■ User Servicing – Do not repair or replace any part of the cooktop unless specifically recommended in the manual. All other servicing should be referred to a qualified technician.
■ Storage on Cooktop – Flammable materials should not be stored near surface units.
■ Do Not Use Water on Grease Fires – Smother fire or flame or use dry chemical or foam-type extinguisher.
■ Use Only Dry Potholders – Moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.
■ DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS – Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among those areas are the cooktop and surfaces facing the cooktop.
■ Use Proper Pan Size – This cooktop is equipped with one or more surface units of different size. Select utensils having flat bottoms large enough to cover the surface unit heating element. The use of undersized utensils will expose a portion of the heating element to direct contact and may result in ignition of clothing. Proper relationship of utensil to burner will also improve efficiency.

■ Never Leave Surface Units Unattended at High Heat Settings – Boilover causes smoking and greasy spillovers that may ignite.
■ Glazed Cooking Utensils – Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop service without breaking due to the sudden change in temperature.
- Utensil Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units – To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units.
- Do Not Cook on Broken Cooktop – If cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.
- Clean Cooktop With Caution – If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a hot surface.

For units with ventilating hood –

■ Clean Ventilating Hoods Frequently – Grease should not be allowed to accumulate on hood or filter.
■ When flaming foods under the hood, turn the fan on.

For units with coil elements -

■ Make Sure Reflector Pans or Drip Bowls Are in Place – Absence of these pans or bowls during cooking may subject wiring or components underneath to damage.
■ Protective Liners – Do not use aluminum foil to line surface unit drip bowls, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock, or fire.
■ Do Not Soak Removable Heating Elements - Heating elements should never be immersed in water.
■ Do not place metallic objects such as knives, forks, spoons and lids on the cooktop surface since they can get hot.

SAVE THESE INSTRUCTIONS

This induction cooktop generates and uses ISM frequency energy that heats cookware by using an electromagnetic field. It has been tested and complies with Part 18 of the FCC Rules for ISM equipment. This induction cooktop meets the FCC requirements to minimize interference with other devices in residential installation.

This induction cooktop may cause interference with television or radio reception. If interference occurs, the user should try to correct the interference by:

Relocating the receiving antenna of the radio or television.

Increasing the distance between the cooktop and the receiver.

Connecting the receiver into a different outlet.

It is the user's responsibility to correct any interference.

NOTE: People with a pacemaker or similar medical device should use care when standing near this induction cooktop while it is on. The electromagnetic field may affect the pacemaker or similar device. Consult your doctor, or the manufacturer of the pacemaker or similar medical device for additional information about its effects with electromagnetic fields of the induction cooktop.

PARTS AND FEATURES-TOUCH-ACTIVATED CONTROLS

Cooktop

24" (65 cm) Touch-Activated Electronic Control Model

Pure technical drawing of three concentric circles with selection handles, no text or symbols present

1. Cooktop
2. Control panel

Control Panels

24" (65 cm) Touch-Activated Electronic Control Models

graph TD
    A["1: Start"] --> B["2: Off"]
    B --> C["3: On"]
    C --> D["4: +"]
    D --> E["5: Boost"]
    E --> F["6: Boost"]
    F --> G["7: Off"]
    G --> H["8: Time"]
    H --> I["9: Assist"]
    I --> J["10: OK"]
    J --> K["11: Control Unit"]
    K --> L["12: End"]
    style A fill:#f9f,stroke:#333
    style J fill:#ccf,stroke:#333

1. Activation of special functions

2. Cooking level selected

3. Cooking zone ON/OFF button

4. Power adjustment buttons

5. Identifying the cooking zone

6. Boost button

7. Timer indicator

8. Timer buttons

9. Assisted Cooking function button

10. OK/Control Lock button - 3 seconds

11. Control Lock indicator light

12. Zone selection indicator

Induction Ready Cookware

POTS AND PANS

Only use induction ready pots and pans made from ferromagnetic material which are suitable for use with induction cooktop:

■Enameled steel
■Cast iron
■Stainless steel designed for induction cooktops

To determine whether a pot is suitable, a magnet may be used to check whether pots are magnetic.

The quality and the structure of the pot base can alter cooking performance. Some indications for the diameter of the base do not correspond to the actual diameter of the ferromagnetic surface.

Some pots and pans have only a part of the bottom in ferromagnetic material, with parts in another material that is not suitable for induction cooking. These areas may heat up at different levels or with lower temperatures. In certain cases, where the bottom is made mainly of non-ferromagnetic materials, the cooktop might not recognize the pan and therefore not switch on the cooking zone.

Three black cooking panes with different designs, arranged in a row (no text or symbols visible)

To ensure optimum efficiency, always use pots and pans with a flat bottom that distributes the heat evenly. If the bottom is uneven, this will affect power and heat conduction.

Illustration of a frying pan and a cooking pot (no text or symbols)

Empty pots or pots with a thin base

Do not use empty pots or pans when the cooktop is on.

Minimum diameter of pot/pan base for the different cooking areas

To ensure that the cooktop functions properly, use pots of a suitable minimum diameter.

Always use the cooking zone that best corresponds to the minimum diameter of the bottom of the pot.

Place the pot making sure it is well centered on the cooking zone in use. It is recommended not to use pots that exceed the perimeter of the cooking zone in use.

min. 4³/⁴" (12 cm) min. 3³/¹⁶" (10 cm) → 8³/¹⁶" (22 cm) external minimum → 3³/¹⁶" (10 cm) internal minimum

First Time Use

POWER MANAGEMENT

At the time of purchase, the cooktop is set to the maximum possible power. Adjust the setting in relation to the limits of the electrical system in your home as described in the following paragraph.

NOTE: Depending on the power selected for the cooktop, some of the cooking zone power levels and functions (e.g. boil or quick reheating) could be automatically limited, in order to prevent the selected limit from being exceeded.

To set the power of the cooktop:

Once you have connected the device to the main power supply, you can set the power level within 60 seconds.

Press the timer "+" button for at least 5 seconds. The display shows PL.

Press the "OK" button until the last power level selected appears.

Use the “+” and “-” buttons to select the desired power level. The power levels available are: 4.0 kW, 6.0 kW, 7.2 kW.

Confirm by pressing "OK".

The power level selected will stay in the memory even if the power supply is interrupted.

To change the power level, turn your wall breaker power to the cooktop off for at least 60 seconds, then turn the power back on and repeat the steps above.

If an error occurs during the setting sequence, the EE symbol will appear, and you will hear a beep. If this happens, repeat the operation. If the error persists, contact the After-Sales Service.

CHIME ON/OFF

To switch the chime on/off:

■Connect the cooktop to the power supply
■Within the first minute, press the "Boost" button of the first scroll keypad at the top left for 5 seconds.

Only some chime will be deactivated.

DEMO MODE

To switch the demo mode on and off:

■Connect the cooktop to the power supply;
■Within the first minute, press the quick heating button "Boost" of the bottom left keypad for 5 seconds (as shown below). Display will show dE.

ON OFF - + Reset 99 Add ON OFF - + Reset Control Lock Add User

Daily Use

WARNING

Fire Hazard

Turn off all controls when done cooking.

Failure to do so can result in death or fire.

POSITIONING

Do not cover the control panel symbols with the cooking pot.

NOTE: In the cooking zones close to the control panel, it is advisable to keep pots and pans inside the markings (taking both the bottom of the pan and the upper edge into consideration, as this tends to be larger).

This prevents excessive overheating of the keypad. When grilling or frying, please use the rear cooking zones.

Illustration of a cooking pot on an induction cooktop with a checkmark icon (no text or symbols)

Illustration of a cooking pot on an induction cooktop with a prohibition symbol (no text or labels)

NOTE: Do not set any items on the control panel at any time.

To Use:

Press “ON/OFF” for at least one second to turn on the desired cooking zone. A dot light and a dash (“-”) will be shown on display. Press the “+” or “-” button of the required cooking zone to adjust the power. At first the level “5” will be shown in line with the area.

The "Boost" button can be used to select the quick heating function. Letter "P" will appear on display.

To deactivate the cooking zones:

Select the "ON/OFF" button of the cooking zone desired.

CONTROL PANEL LOCK

To lock the settings and prevent it from being switched on unintentionally, press and hold the "Control Lock" button for 3 seconds. A beep and an indicator light above the symbol indicates that this function has been activated. The control panel is locked except "ON/OFF" of each cooking zone. To unlock the controls, repeat the activation procedure.

TIMER

The cooktop has a Timer. The Timer can be set in minutes up to 99 minutes.

To Use Timer:

1. Press "+" button to select the desired time.
   NOTE: Press and hold the “+ or -” buttons for a few seconds to quickly scroll through the time.
2. After releasing the button, the timer countdown will start in 3 seconds.
3. If needed to adjust the time, press "+" button to increase the time or "-" button to decrease the time.
4. When countdown is over, timer tone will sound. The display will indicate "00" and chime will play some times. Then the display will turn off.

To Cancel:

Press “-” button until display shows “00” or press simultaneously “-” and “+” for 5 seconds.

Functions

EXTENDIBLE ZONE (DOUBLE ZONE)

Depending on the diameter of the container, the zone adapts itself automatically, turning on partially (inner zone) or completely (outer zone). For more information, refer to the minimum diameter table.

A B

A. Single size
B. Dual size

IMPORTANT: Place the pot making sure that its center corresponds to the center of the cooking zone in use (as shown below).

ASSISTED COOKING

The “Assist” button activates the special functions. Place the pot in position and turn on the cooking zone. Press the “Assist” button. “A” will appear on the display.

The indicator for the first special feature available for the cooking zone will light up.

Select the desired special function by pressing the "Assist" button one or more times.

The function is activated once the "OK" button has been pressed to confirm.

To deactivate the special functions, press "ON/OFF" button.

If you want to change the special function press the "ON/OFF" button and repeat the procedure.

ASSISTED MELT

This function allows you to bring food to the ideal temperature for melting and to maintain the condition of the food without risk of burning. This method does not damage delicate foods such as chocolate, and helps prevent food from sticking to the pot/pan.

ASSISTED SIMMER

This function is ideal for maintaining a simmering temperature, allowing you to cook food for long periods. Ideal for long-cooking recipes (rice, sauces, soups) with liquid sauces.

ASSISTED BOIL

This function allows you to bring water to boil and keep it boiling. The water (preferably at room temperature) should be placed in the pot and left uncovered. In all cases, users are advised to monitor the boiling water closely, and check the amount of water remaining regularly. The quantity of water should be based on the dimension of cooking zone as shown in the following image.

Ideal for boiling pasta, rice, vegetables, meats and fish.

Indicators

POT INCORRECTLY POSITIONED OR MISSING

This symbol appears if the pot is not suitable for induction cooking, is not positioned correctly or is not of an appropriate size for the cooking zone selected. If no pot is detected within 30 seconds of making the selection, the cooking zone switches off.

H RESIDUAL HEAT

If "H" appears on the display, this means that the cooking zone is hot. The indicator lights up even if the zone has not been activated but has been heated due to the use of the adjacent zones, or because a hot pot has been placed on it. When the cooking zone has cooled down, the "H" disappears.

Cooking Table

POWER LEVEL TYPE OF COOKING			LEVEL USE(indicating cooking experience and habits)
Maximum power	Boost Fast heating		Ideal for rapidly increasing the temperature of food to fast boiling in the case of water or rapidly heating cooking liquids.
	8 – 9 Frying – boiling		Ideal for browning, starting to cook, frying deep frozen products, fast boiling.
High power	7 – 8	Browning – sautéing – boiling – grilling	Ideal for sautéing, maintaining a lively boil, cooking and grilling (for a short period of time, 5-10 minutes).
	6 – 7	Browning – cooking – stewing – sautéing – grilling	Ideal for sautéing, maintaining a light boil, cooking and grilling (for a medium period of time, 10-20 minutes), preheating accessories.
Medium power	4 – 5	Cooking – stewing – sautéing – grilling	Ideal for stewing, maintaining a gentle boil, cooking (for a long period of time), Creaming pasta.
	3 – 4	Cooking – simmering – thickening – creaming	Ideal for long-cooking recipes (rice, sauces, roasts, fish) with liquids (e.g. water, wines, broth, milk), creaming pasta.
	2 – 3		Ideal for long-cooking recipes (less than 4 cups [1 L] in volume: rice, sauces, roasts, fish) with liquids (e.g. water, wines, broth, milk).
Low power	1 – 2	Melting – defrosting – keeping food warm – creaming	Ideal for softening butter, gently melting chocolate, thawing small products and keeping just-cooked food warm (e.g. sauces, soups, minestrone).
	1		Ideal for keeping just-cooked food warm, for creaming risottos and for keeping serving dishes warm (with induction-suitable accessory).
Zero power OFF Support surface			cooktop in stand-by or off mode (possible end-of-cooking residual heat, indicated by an “H”).

NOTE: Results may vary based on specific cookware used. Use this cooking table as a guideline when manually setting the power level and adjust as needed.

Ceramic Glass

Cleaning off the induction cooktop before and after each use will help keep it free from stains and provide the most even heating. For more information, see “General Cleaning” section.

■Avoid storing jars or cans above the cooktop. Dropping a heavy or hard object onto the cooktop could crack the cooktop.
■To avoid damage to the cooktop, do not leave a hot lid on the cooktop. As the cooktop cools, air can become trapped between the lid and the cooktop, and the ceramic glass could break when the lid is removed.
For foods containing sugar in any form, clean up all spills and soils as soon as possible. Allow the cooktop to cool down slightly. Then, while wearing oven mitts, remove the spills while the surface is still warm. If sugary spills are allowed to cool down, they can adhere to the cooktop and can cause pitting and permanent marks.
■ To avoid scratches, do not slide cookware or bakeware across the cooktop.
■To avoid damage to the cooktop, do not allow objects that could melt, such as plastic or aluminum foil, to touch any part of the entire cooktop.
■To avoid damage to the cooktop, do not use the cooktop as a cutting board.
■Use cookware about the same size as the surface cooking area. Cookware should not extend more than 1/2" (1.3 cm) outside the area.

A B C

A. Surface cooking area
B. Cookware/canner
C. 1/2" (1.3 cm) maximum overhang

■Use flat-bottomed cookware for best heat conduction and energy efficiency. Cookware with rounded, warped, ribbed or dented bottoms could cause uneven heating and poor cooking results.
■Determine flatness by placing the straight edge of a ruler across the bottom of the cookware. While you rotate the ruler, no space or light should be visible between it and the cookware.
■Make sure the bottoms of pots and pans are clean and dry before using them. Residue and water can leave deposits when heated.

COOKTOP CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow label instructions on cleaning products.

Soap, water, and a soft cloth or sponge are suggested first, unless otherwise noted.

Do not use a steam cleaner.

CERAMIC GLASS

Cleaning Method:

To avoid damaging the cooktop, do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover, or ammonia.

■For best results, turn on control lock option to prevent the control panel from turning on while cleaning.

1. Remove food/residue with the Cooktop Scraper.

Pure line drawing of a curved pipe or pipe joint with no text, numbers, or symbols

■For best results, use the Cooktop Scraper while the cooktop is still warm but not hot to the touch. It is recommended to wear an oven mitt while scraping the warm cooktop.
■Hold the Cooktop Scraper at approximately a 45^ angle against the glass surface and scrape the residue. It will be necessary to apply pressure in order to remove the residue.

Allow the cooktop to cool down completely before proceeding to Step 2.

1. Apply a few dime-sized drops of affresh ^® Cooktop Cleaner to the affected areas.

Abstract line drawing with abstract shapes and curved lines, no text or symbols present

■Rub affresh ^® Cooktop Cleaner onto the cooktop surface with the blue Cooktop Cleaning Pad. Some pressure is needed to remove stubborn stains.
■Allow the cleaner to dry to a white haze before proceeding to Step 3.

1. Polish with a clean, dry cloth or a clean, dry paper towel.

Illustration of a hand cleaning a wavy surface with a circular object (no text or symbols)

■Repeat steps 1 through 3 as necessary for stubborn or burned-on stains.

The Complete Cooktop Cleaner Kit is available for order and includes the following:

■Cooktop Scraper
■Affresh® Cooktop Cleaner
■Blue Cooktop Cleaning Pads

See the "Accessories" section for part numbers and information on ordering.

NOTE: During the cleaning process, if the control lock is not activated, some keys may turn on. Activate the control lock function to avoid this.

Do not place any objects on the control panel at any time.

STAINLESS STEEL (on some models)

To avoid damage to stainless steel surfaces, do not use soap-filled scouring pads, abrasive cleaners, cooktop cleaner, steelwool pads, gritty washcloths, or abrasive paper towels.

Rub in direction of grain to avoid damaging.

Cleaning Method:

■All purpose cleaner:
Rinse with clean water and dry with soft, lint-free cloth.
■Vinegar for hard water spots.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■ Is the cooktop wired properly? See the Installation Instructions for more information.
■Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Cooktop will not operate

Is the cooktop control set correctly? Touch the display area on the control panel to select a cooking surface before selecting a function.
■ Is the “Control Lock” Cooktop Lockout set? See “Control Lock” section.
- Has the cooktop turned off by itself? The power off key was unintentionally touched. Press power key again. Reset the cooktop.

Excessive heat around cookware on cooktop

Is the cookware the proper size? Use cookware about the same size as the surface cooking area. Cookware should not extend more than 1/2" (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

Is the proper cookware being used? See "Cookware" section.
■ Is the cooktop control set to the proper heat level? See "Functions" section.
■ Is the cooktop level? Level the cooktop. See the Installation Instructions.

Display shows messages

Is the display flashing "F" and numbers? If "F" and a number are alternately flashing on the display, refer to the following table for possible solutions.

DISPLAY CODE	DESCRIPTION POSSIBLE CAUSES SOLUTION
F0E1 Cookware is detected but it is not compatible with requested operation.		The cookware is not well positioned on the cooking zone, or it is not compatible with one or more cooking zones.	Press On/Off button twice to remove the F0E1 code and restore the functionality of the cooking zone. Then, try to use the cookware with a different cooking zone, or use different cookware.
F0EA The control panel switches off because of excessively high temperatures.		The internal temperature of electronic parts is too high.	Wait for the cooktop to cool down before using it again.
F0E2, F0E4, F0E6, F0E8, F0EC, F1E1, F6E1, F7E5, F7E6	Disconnect the cooktop from the power supply.Wait a few seconds then reconnect the cooktop to the power supply.If the problem persists, call the service center and specify the error code that appears on the display.
d E [when the cooktop is off]	The cooktop does not heat up.The functions do not come on.	DEMO MODE on. Follow the instructions in the "DEMO MODE" section of this use & care guide
e.g. BOLING: 0 → -	The cooktop does not allow a special function to be activated.	The power regulator limits the power levels in accordance with the maximum value set for the cooktop.	See paragraph "Power management".
e.g. P → S [Power level lower than level requested]	The cooktop automatically sets a minimum power level to ensure that the cooking zone can be used.	The power regulator limits the power levels in accordance with the maximum value set for the cooktop.	See paragraph "Power management".

Operational cooktop sounds

Is there a low humming? This occurs when cooking at high power. The cause of this is the amount of energy that is transmitted from the appliance to the cookware. This sound will quiet or go away when the power is turned down.

Is there a crackling? This sound occurs when cookware is used that consists of different materials. The noise is caused by vibrations in the joint faces between the different layers. It may change depending on the amount and type of food being cooked.

Is there a fan noise? The electronics require a controlled temperature in order to function reliably. The cooktop is fitted with a fan that runs at various speeds according to the temperature detected. The fan may also continue to run even after the cooktop has been switched off, if the temperature it detects is too high.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new JennAir appliance.

To locate factory specified parts in your area, call us or your nearest JennAir designated service center.

In the U.S.A.

Call the JennAir Customer eXperience Center toll-free:

1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.com.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors and service companies. JennAir designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in the United States.

To locate the JennAir designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to JennAir with any questions or concerns at:

JennAir Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call the JennAir Canada LP Customer eXperience Centre toll-free: 1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.ca.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Referrals to local dealers, repair parts distributors and service companies. JennAir designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.

For further assistance

If you need further assistance, you can write with any questions or concerns at:

JennAir Brand Home Appliances

Customer eXperience Centre

200 - 6750 Century Ave.

Mississauga, ON L5N 0B7

Please include a daytime phone number in your correspondence.

Accessories

Affresh® Cooktop Cleaner

(ceramic glass models)

Order Part Number W10355051

Cooktop Protectant

(ceramic glass models)

Order Part Number 31463

Cooktop Scraper

(ceramic glass models)

Order Part Number WA906B

Affresh® Stainless Steel Cleaner

(stainless steel models)

Order Part Number W10355016

Affresh® Kitchen and Appliance Cleaner

Order Part Number W10355010

TABLE DE CUISSON À INDUCTION AVEC COMMANDES ÉLECTRONIQUES TACTILES DE 24 PO (65 CM) JENNAIR®

Pure technical diagram showing three concentric circles with control buttons and a labeled scale bar (no text or symbols beyond labels)

Three black cooking utensils: a frying pan, a flat-coated plate with a lid, and a closed pan with a perforated lid (no text or symbols visible)

Illustration of a frying pan and a cooking pot (no text or symbols)

ON OFF - + Reset 99 Assist ON OFF - + Reset OK OFF - + OK OFF - + Total Control Unit New Area

Illustration of a cooking pot on an induction cooktop with a checkmark icon (no text or symbols)

Illustration of a cooking pot on an induction cooktop with a prohibition symbol (no text or labels)

ZONE EXTENSIBLE (ZONE DOUBLE)

Simple line drawing of a hand holding a curved object with a striped pattern (no text or symbols)

Abstract line drawing with abstract shapes and curved lines, no text or symbols present

Illustration of a hand pressing down on a textured surface with wavy patterns (no text or symbols)

JennAir Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

JennAir Brand Home Appliances

Customer eXperience Centre

200—6750 Century Ave.

Mississauga, ON L5N 0B7

Pure technical diagram showing three concentric circles with control buttons and a labeled scale bar (no text or symbols beyond labels)

Three black cooking utensils: a frying pan, a flat pan with a lid, and a side dish (no text or symbols visible)

Illustration of a frying pan and a cooking pot (no text or symbols)

Illustration of a cooking pot on an induction cooktop with a checkmark icon (no text or symbols)

Illustration of a cooking pot on an induction cooktop with a prohibition symbol (no text or labels)

Simple line drawing of a curved surface with a rectangular object embedded, no text or symbols present

Abstract line drawing with abstract shapes and curved lines, no text or symbols present

Illustration of a hand cleaning a textured surface with wavy patterns (no text or symbols)

JennAir Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

JennAir Brand Home Appliances

Customer eXperience Centre

200 - 6750 Century Ave.

Mississauga, ON L5N 0B7