JJW3830LL - Oven JENN-AIR - Free user manual and instructions

Brand	JENN-AIR
Model	JJW3830LL
Product Type	Built-in Oven
Power Supply	240 V AC (heating elements), 120 V AC (fans and lights)
Cooking Modes	Bake, Broil, Convection, Frozen Pizza, Pastry, Slow Roast, Keep Warm, Proof, Self-Clean
Functions	Timer, Diagnostics, Component Activation, Touch Display, Wi-Fi
Safety	Motorized Door Latch, Door Switch, Self-Clean Lock, Thermal Limiter
Maintenance	Manual Cleaning, Self-Clean Cycle
Repairability	Diagnostic Mode, Element Replacement, Fans, Electronic Boards
Display	Touch Screen
Sound	Built-in Speaker, Adjustable Volume
Wi-Fi	Yes, with Built-in Antenna
Control Type	Electronic with Central User Interface
Number of Cavities	Double (Upper and Lower)

Frequently Asked Questions - JJW3830LL JENN-AIR

How to access the diagnostic mode of the oven?

To access diagnostic mode, press the KITCHEN TIMER, TOOLS, SELF CLEAN keys (for single oven) or UPPER OVEN, LOWER OVEN, LOWER LIGHT keys (for double oven) three times in a row. The touch screen will display the diagnostic menu.

What to do if the oven does not heat?

Check that the power supply is correct (240 V between L1 and L2). Enter diagnostic mode, select Component Activation and test each element (bake, broil, convection). If an element does not activate, measure its resistance (e.g., 19-21 Ω for the bake element). Replace if defective.

How to clear error codes?

Enter diagnostic mode, select Error Diagnostics, then press Clear History. This clears the error history. If the error persists, resolve the underlying cause before clearing.

How to manually activate a component in diagnostic mode?

In the diagnostic menu, select Component Activation. Choose the component (e.g., Oven Bake Relay, Convection Fan) and press OK. The relay will activate for a maximum of 5 minutes.

How to check the oven temperature sensor?

In the diagnostic menu, select Sensors & Switches. The cavity temperature is displayed in degrees Celsius (expected room temperature ~25°C). If the reading is abnormal, measure the sensor resistance between P3-1 and P3-2: approximately 1075 Ω at 20°C.

What does error code F1 E0 mean?

F1 E0 indicates an internal user interface failure. Unplug the oven, check the user interface board connections (J15). If the problem persists, replace the user interface board.

How to clean the oven?

Use the Self-Clean cycle for stubborn dirt. For manual cleaning, use a damp cloth and mild detergent. Avoid abrasive cleaners. Remove racks before self-cleaning.

The door does not lock in self-clean mode, what to do?

Test the door latch in the diagnostic menu: Component Activation > Door Latch Motor. If the status does not change, measure the motor resistance between J8-2 and P5-1 (500-3000 Ω). If the resistance is good, replace the latch. Otherwise, check the wiring.

How to adjust the oven sound volume?

Press TOOLS, then scroll to Sound. Confirm that the chime and key tones are enabled, then adjust the volume with the slider.

The oven does not turn on, no display, what to do?

Check the electrical supply (circuit breaker). If the display remains blank, unplug the oven and check the connection between the user interface and the SMPS power supply. Measure the voltage between J15-2 (GND) and J15-4: expected 14 VDC. Otherwise, replace the SMPS power supply (single oven) or the Copernicus manager (double oven).

USER MANUAL JJW3830LL JENN-AIR

Electrical Shock Hazard

Only authorized technicians should perform diagnostic voltage measurements.

After performing voltage measurements, disconnect power before servicing.

Failure to follow these instructions can result in death or electrical shock.

WARNING

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

Voltage Measurement Safety Information

When performing live voltage measurements, you must do the following:

Verify the controls are in the off position so that the appliance does not start when energized.
- Allow enough space to perform the voltage measurements without obstructions.
- Keep other people a safe distance away from the appliance to prevent potential injury.
Always use the proper testing equipment.
After voltage measurements, always disconnect power before servicing.

FOR SERVICE TECHNICIAN'S USE ONLY

IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics

ESD problems are present everywhere. ESD may damage or weaken the electronic control assembly. The new control assembly may appear to work well after repair is finished, but failure may occur at a later date due to ESD stress.

Use an antistatic wrist strap. Connect wrist strap to green ground connection point or unpainted metal in the appliance

-OR

Touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance.

Before removing the part from its package, touch the antistatic bag to a green ground connection point or unpainted metal in the appliance.
- Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only.
■ When repackaging failed electronic control assembly in antistatic bag, observe above instructions.

Diagnostics

Unplug oven or disconnect power before performing the following checks:

A potential cause of a control not functioning is corrosion on connections. Observe connections and check for continuity with an ohmmeter.
All tests/checks should be made with a VOM or DVM having a sensitivity of 20,000 per volt DC or greater.
- Check all connections before replacing components, looking for broken or loose wires, failed terminals, or wires not pressed into connectors far enough. Damaged harness must be entirely replaced. Do not rework a harness.
Resistance checks must be made with power cord unplugged from outlet and with wiring harness or connectors disconnected.
If the oven does not heat, there may be a problem with connections to the power supply. Check the connection to L2.

IMPORTANT: Do not replace the control if there is no evidence of any failure.

To Enter Diagnostics Mode:

Before proceeding with any corrective action, perform the following steps to enter the Diagnostics mode:

1. Enter Diagnostics mode by pressing the same 3 keystads 3 times in a row. Single Ovens: Press KITCHEN TIMER>TOOLS>SELF CLEAN (Repeat 2 more times.)

Double Ovens: Press UPPER OVEN>LOWER OVEN>LOWER LIGHT (Repeat 2 more times.)

NOTE: You do not need to wait for any audible or visual feedback from the control between keypad presses.

1. If control does not enter Diagnostics mode, continue repeating the keypad sequence from Step 1. All the keypads will light up when the control enters Diagnostics mode.
2. From the Diagnostic menu, scroll to the desired selection using the touch screen.

Error Diagnostics: View and clear the failure history.

Component Activation: Manually activate each relay.

Sensors & Switches: View the traditional oven cavity temperatures and door/latch switch status.

System Information: View the model number, serial number, and software versions.

Wi-Fi: View Wi-Fi related content such as IP Address, Gateway, SSID, and connection status.

Exit Diagnostics

General Procedure: Error Codes

NOTE: All failures are stored in the failure history. To check if the error code is still present, start a cooking function and wait 1 minute to check if the error appears.

1. Enter Diagnostics mode.
2. Touch or scroll to "Error Diagnostics" in the Diagnostics menu, and then touch "OK."

1. To clear error codes, touch "Clear History."
2. If no failures are listed, the message "No Error" will appear on the screen.

General Procedure: Software Version

For Engineering only

FOR SERVICE TECHNICIAN'S USE ONLY

General Procedure: Component Activation

1. Enter Diagnostics mode.
2. Touch or scroll to "Component Activation" in the Diagnostics menu, and then touch "OK."
   NOTE: The loads are switched off if they remain active for more than 5 minutes.

Single Oven Models

Selection Relay

Bake Element Bake Relay

Broll Element Broll Relay

Convection Element - Up Upper Convection Element Relay

Convection Element - Low Lower Convection Element Relay

Convection Fan HS - Up Upper High Speed Convection Fan Relay

Convection Fan LS - Up Upper Low Speed Convection Fan Relay

Convection Fan HS - Low Lower High Speed Convection Fan Relay

Convection Fan LS - Low Lower Low Speed Convection Fan Relay

Cooling Fan High Speed Cooling Fan High Relay

Cooling Fan Low Speed Cooling Fan Low Triac

Oven Light Oven Light Triac

Door Latch Motor Door Latch Relay

Double Oven Models

Selection	Relay
Upper Bake Element	Upper Bake Element Relay
Upper Broil Element	Upper Broil Element Relay
Upper Convection Element - Up	Upper Cavity Upper Convection Element Relay
Upper Convection Element - Low	Upper Cavity Lower Convection Element Relay
Upper Convection Fan HS - Up	Upper Cavity Upper High Speed Convection Fan Relay
Upper Convection Fan LS - Up	Upper Cavity Upper Low Speed Convection Fan Relay
Upper Convection Fan HS - Low	Upper Cavity Lower High Speed Convection Fan Relay
Upper Convection Fan LS - Low	Upper Cavity Lower Low Speed Convection Fan Relay
Upper Cooling Fan High Speed	Upper Cooling Fan High Speed Relay
Upper Cooling Fan Low Speed	Upper Cooling Fan Low Speed Triac
Upper Oven Light	Upper Oven Light Triac
Upper Door Latch Motor	Upper Door Latch Motor Relay
Lower Bake Element	Lower Bake Element Relay
Lower Broil Element	Lower Broil Element Relay
Lower Convection Element - Up	Lower Cavity Upper Convection Element Relay
Lower Convection Element - Low	Lower Cavity Lower Convection Element Relay
Selection Relay
Lower Convection Fan HS - Up	Lower Cavity Upper High Speed Convection Fan Relay
Lower Convection Fan LS - Up	Lower Cavity Upper Low Speed Convection Fan Relay
Lower Convection Fan HS - Low	Lower Cavity Lower High Speed Convection Fan Relay
Lower Convection Fan LS - Low	Upper Cavity Lower Low Speed Convection Fan Relay
Lower Cooling Fan High Speed	Lower Cooling Fan High Speed Relay
Lower Cooling Fan Low Speed	Lower Cooling Fan Low Speed Triac
Lower Oven Light Lower Oven Light Triac
Lower Door Latch Motor Lower Door Latch Motor Relay
General Procedure: Sensors & Switches NOTE: This procedure is to view the current status of oven switches and sensor readings. Single Oven Models
Component Status
Door Switch Open or Closed
Latch Switch Open or Closed
Cavity Temperature Degrees in Celsius
Meat Probe Temperature Degrees in Celsius

Double Oven Models

Selection Relay
Up Door Switch Open or Closed
Up Latch Switch Open or Closed
Up Cavity Temperature Degrees in Celsius
Up Meat Probe Temperature Degrees in Celsius
Low Door Switch Open or Closed
Low Latch Switch	Open or Closed
Low Cavity Temperature	Degrees in Celsius
Low Meat Probe Temperature	Degrees in Celsius

1. Enter Diagnostics mode.
2. Touch or scroll to "Sensors & Switches" in the Diagnostics menu, and then touch "OK."
3. Touch or scroll through the Sensors & Switches menu to view the desired status.

NOTE: Touching "Back" will return the display to the main Diagnostics menu.

FOR SERVICE TECHNICIAN'S USE ONLY

General Procedure: System Information

NOTE: This procedure is to view the following system information:

System Information	Display	Single Oven	Double Oven
Model # Model Information O O
Serial # Product Serial Number O O
UI Serial # User Interface Serial Number O O
ACU Serial # Appliance Control Unit Serial Number O NA
Upper ACU Serial # Upper Appliance Control Unit Serial Number	NA	O
Lower ACU Serial # Lower Appliance Control Unit Serial Number	NA	O
UI Version User Interface Software Version O O
HMI Central SW	HMI Central Board Software Version O O
HMI Left SW HMI Left Keyboard Software Version O O
HMI Left EE HMI Left Keyboard EEPROM Version	O O
HMI Right SW	HMI Right Keyboard Software Version	O O
HMI Right EE	HMI Right Keyboard EEPROM Version	O O
Kernel Version	HMI Central Board Software Version O O
Touch Calibration Version	LCD/TP FPC Tail Software Version	O O
Database Version	HMI Central Board Database Structure	O O

System Information	Display	Single Oven	Double Oven
Audio Version	HMI Central Board Software Version O O
ACU SW	Appliance Control Unit Software Version	O NA
Upper ACU SW	Upper Appliance Control Unit Software Version	NA	O
Lower ACU SW	Lower Appliance Control Unit Software Version	NA	O
Diagnostics Entries	Number of times Diagnostic menu has been entered	O	O

Legend

Selection Not Available	Selection Available
NA	O

1. Enter Diagnostics mode.
2. Touch or scroll to "System Information" in the Diagnostics menu, and then touch "OK."
3. Touch or scroll through the System Information menu to view the desired status. NOTE: Touching "Back" will return the display to the main Diagnostics menu.

Failure/Error Display Codes

No Display - control is blank

Copernicus Appliance Manager, User Interface

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

1. Unplug oven or disconnect power.
2. Remove plastic cover from User Interface. Confirm connection between the Display and User Interface.
3. For single ovens: check the wiring from L1 to SMPS (CONN7-2) For double ovens: check the wiring from L1 to Upper Copernicus Appliance Manager (J8-1).

Single Oven

Double Oven

1. Check connection from wiring harness to User Interface (J15).
2. Check proper voltage input at J15-2 (GND) to J15-4 (14 VDC) on the User Interface by completing the following steps:
3. Connect voltage measurement equipment to J15-2 and J15-4 on User Interface.
4. Plug in oven or reconnect power.
5. Measure voltage and confirm voltage reading is 14 VDC. If voltage is correct, unplug oven or disconnect power. Go to Step 16.
6. If voltage is not correct, go to Step 10.
7. Unplug oven or disconnect power. For single ovens: replace the Switch mode Power Supply (SMPS). For double ovens: replace the Copernicus Appliance Manager.
8. Reassemble all parts and panels before operating.
9. Plug in oven or reconnect power.
10. Check for control board display. If still no display, unplug oven or disconnect power.
11. Replace User Interface.
12. Plug in oven or reconnect power.
13. Reassemble all parts and panels before operating.
14. Plug in oven or reconnect power.

FOR SERVICE TECHNICIAN'S USE ONLY

1. If still no display, unplug oven or disconnect power.
2. Replace Control Panel Assembly.
3. Reassemble all parts and panels before operating.
4. Plug in oven or reconnect power.
5. Verify operation is normal.

User Interface not reacting to touch

Control Panel Assembly

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

1. Enter the Diagnostic menu, and then touch POWER.
2. To reset Touch Calibration: unplug oven or disconnect power, wait 10 seconds, and then plug in oven or reconnect power. If still no response, go to Step 3.
3. Unplug oven or disconnect power.
4. Replace Control Panel Assembly.
5. Reassemble all parts and panels before operating.
6. Plug in oven or reconnect power.
7. Verify operation is normal.

No Sound Speaker, Control Panel Assembly

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

1. Verify sound is enabled. Touch the Tools menu, and then scroll to the Sound menu. Confirm Key Press, Timer & Alert, and Power On & Off actions are all turned on and set to the desired volume.
2. Unplug oven or disconnect power.
3. Confirm the speaker is firmly connected to the HMI-Central/UI board at J8. If speaker is firmly connected, go to Step 4. If speaker connection is loose, reconnect and proceed to Step 5.

1. Replace speaker.
2. Reassemble all parts and panels before operating.
3. Plug in oven or reconnect power.
4. Confirm operation of the speaker. If problem persists, unplug oven or disconnect power, replace Control Panel Assembly, and repeat steps 5 through 7.

FAILURE ERROR LIKELY FAILURE CONDITION

F1 Internal

E0 Oven user interface failure

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting "Error Diagnostics."

NOTE: If other error codes are stored, troubleshoot those other error codes first.

1. Unplug oven or disconnect power.
2. Confirm the control panel assembly is grounded to the oven chassis. If it is, go to Step 6. If it is not, fix the connection.
3. Reassemble all parts and panels before operating.
4. Plug in oven or reconnect power and cycle power.
5. If error, persists unplug oven or disconnect power.
6. Replace HMI-Central/UI board.
7. Reassemble all parts and panels before operating.
8. Plug in oven or reconnect power and cycle power.
9. If error persists after HMI-Central/UI board is replaced, unplug oven or disconnect power and replace Control Panel Assembly.
10. Reassemble all parts and panels before operating.
11. Plug in oven or reconnect power. Follow the on-screen prompts for model selection.
12. Verify operation is normal. Enter Diagnostics mode, select "Error Diagnostics," and clear the history. If the Control Panel Assembly was replaced, there is no need to clear the error history.

FOR SERVICE TECHNICIAN'S USE ONLY

FAILURE ERROR LIKELY FAILURE CONDITION

F1 E1 Internal Oven Appliance Manager Error

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).
PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting "Error Diagnostics."
NOTE: If other error codes are stored, troubleshoot those other error codes first.
1. Unplug oven or disconnect power.
2. For single ovens: replace the Copernicus Appliance Manager. For double ovens: replace both Copernicus Appliance Managers.
3. Reassemble all parts and panels before operating.
4. Plug in oven or reconnect power.
5. If error persists after Copernicus Appliance Manager is replaced, unplug oven or disconnect power, and then go to Step 6. If not, go to Step 9.
6. Replace Control Panel Assembly.
7. Reassemble parts and panels before operating.
8. Plug in oven or reconnect power. Follow the on-screen prompts for model selection.
9. Verify operation is normal. Enter Diagnostics mode, select "Error Diagnostics," and clear the history. If the Control Panel Assembly was replaced, there is no need to clear the error history.

FAILURE ERROR LIKELY FAILURE CONDITION

F2 E0 Keypad disconnected
Keypad E1 Stuck/shorted key

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting "Error Diagnostics."

1. Unplug oven or disconnect power.
2. Check that connectors J4, J5, J6, and J7 are firmly connected. If they are not, go to Step 3. If they are, go to Step 6.

1. Reconnect any loose connectors.
2. Reassemble all parts and panels before operating.
3. Plug in oven or reconnect power. If the failure is gone, go to Step 9. If the failure is still present, unplug oven or disconnect power.
4. Replace the Control Panel Assembly.
5. Reassemble all parts and panels before operating.
6. Follow the on-screen prompts to select the model number.
7. Verify operation is normal. Enter the Diagnostics menu, select "Error Diagnostics" and clear the history. If the Control Panel Assembly was replaced, there is no need to clear the error history.

FAILURE ERROR LIKELY FAILURE CONDITION

F3	E0 Main oven sensor open or shorted
Sensors	E1 Bottom oven sensor open or shorted
SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting "Error Diagnostics."

1. Unplug oven or disconnect power.
2. Disconnect connector P3 from Copernicus Appliance Manager and measure the resistance of the sensor between P3-1 and P3-2. Test for 1000 Ω to 1200 Ω at 77^ (25°C). Check sensor for short to ground. If checks on sensor are not correct, replace sensor and repeat the checks.

1. Reassemble all parts and panels before operating.

2. Plug in oven or reconnect power.

3. Enter Diagnostics mode and select "Sensors & Switches" to verify if the temperature shown in the Cavity Temperature display is correct (ambient temperature). If it is, go to Step 8.

4. If not, unplug oven or disconnect power.
5. Replace the Copernicus Appliance Manager board. NOTE: On the status screen, the unit of measurement is Celsius.
6. Reassemble all parts and panels before operating.
7. Plug in oven or reconnect power.
8. Verify operation is normal. Enter Diagnostics mode, select "Error Diagnostics," and clear the history.

FOR SERVICE TECHNICIAN'S USE ONLY

FAILURE ERROR LIKELY FAILURE CONDITION

F3

E3

Meat Probe Connector Jack

or Meat Probe Shorted

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting "Error Diagnostics."

1. Unplug oven or disconnect power.
2. Remove meat probe if connected.
3. Disconnect connector P3 from Copernicus Appliance Manager.

1. Check connector jack resistance between P3-3 and P3-4. If it is not 0 the jack assembly is working properly. Go to Step 6.
2. If it is 0 , change the jack assembly.
3. Plug in the meat probe and check for short to ground or open.
4. If checks on meat probe are not correct, replace the meat probe. At 77^ (25^) , the resistance should be approximately 50k
5. If they are correct, replace the Copernicus Appliance Manager.
6. Reassemble all parts and panels before operating.
7. Plug in oven or reconnect power.
8. Verify operation is normal. Enter Diagnostics mode, select "Error Diagnostics," and clear the history. Check the meat probe reading by entering Diagnostics mode and selecting "Sensors & Switches." The meat probe should detect the ambient temperature.

FAILURE ERROR LIKELY FAILURE CONDITION

F5 Inputs	E0	Door and latch switch do not agree (main/upper oven).
	E3 Door and latch switch do not agree (lower oven).

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).
PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting "Error Diagnostics."

1. Enter the Diagnostic mode and select "Component Activation."
2. Touch or scroll to "Door Latch Motor." Touch "OK." Touch "Latch Door." Wait at least 15 seconds and check if latch status changes on screen. If status does not change, go to Step 4. If status changes, go to Step 8.
3. Unplug oven or disconnect power.
4. Unplug connector P3 and check for continuity (on the latch wire) between P3-5 and P3-7.

1. Unplug connector J8 from the Copernicus Appliance Manager and measure the resistance between connectors J8-2 and P5-1. It should be 500 to 3000 at 77^ (25^)

1. If the resistance check is not correct, replace the affected door latch assembly.
2. Verify that the resistance between connectors J8-2 and P5-1 is 500 to 3000 at 77^ (25^)
3. Reassemble all parts and panels before operating.
4. Plug in oven or reconnect power.
5. Enter the Diagnostic mode and select "Sensors & Switches." Check the door status on the screen by opening and closing the oven door.
6. If status does not change, unplug the oven or disconnect power.
7. Check door switch for continuity with the door open and closed at P3-5 to P3-6. Door open = infinite resistance. Door closed = zero resistance.
8. If continuity check is not correct, replace the door latch assembly and verify that the resistance is correct.
9. If all checks are correct, replace Copernicus Appliance Manager.
10. Reassemble all parts and panels before operating.
11. Plug in oven or reconnect power.
12. Verify operation is normal. Enter Diagnostics mode, select "Error Diagnostics," and clear the history.

FOR SERVICE TECHNICIAN'S USE ONLY

FAILURE ERROR LIKELY FAILURE CONDITION

F5 Inputs

E1

Latch not operating (main/upper oven)

E4 Latch not operating (lower oven)

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting "Error Diagnostics."

1. Enter the Diagnostic mode and select "Component Activation."
2. Touch or scroll to "Door Latch Motor." Touch "OK." Touch "Latch Door." Wait at least 15 seconds and check if latch status changes on screen. If status does not change, go to Step 4.
3. If status changes, unplug oven or disconnect power, and go to Step 8.
4. If latch status on screen is "open," unplug oven or disconnect power.
5. Check for loose harness connection between motor latch switch and P3-5 and P3-7.

1. Disconnect connector J8 from the Copernicus Appliance Manager. Measure the resistance between connectors J8-2 and P5-1. It should be 500 Ω to 3000 Ω at 77^ (25°C).

1. If the resistance check is outside the range, replace the door latch assembly.
2. Verify that the resistance between connectors J8-2 and P5-1 is 500 Ω to 3000 Ω at 77^ (25°C).
3. If all checks were correct, replace Copernicus Appliance Manager.
4. Reassemble all parts and panels before operating.
5. Plug in oven or reconnect power.
6. Verify operation is normal. Enter Diagnostics mode, select "Error Diagnostics," and clear the history.

FAILURE ERROR LIKELY FAILURE CONDITION
F6	E1	Over temperature (main/upper oven)
	E3 Over temperature (lower oven)
SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting "Error Diagnostics."

1. Unplug oven or disconnect power.
2. Check for elements shorted to ground. Check resistance of elements:

a. PX4-2 and PX3-2 to check Broil element (13.2 Ω to 14.6 Ω)
b. PX1-1 and PX3-2 to check Bake element (19 Ω to 21 Ω)
c. PX1-3 and PX3-2 to check Upper Convect element (15.2 Ω to 17.3 Ω)
d. PX2-4 and PX3-2 to check Lower Convect element (15.2 Ω to 17.3 Ω)

1. If there is a short to ground, replace the corresponding element.
2. Check for shorted relays. Disconnect PX1, PX2 and PX4 connectors and check for shorts between:

a. PX1-1 and PX1-2 (Bake relay)
b. PX1-3 and PX1-4 (Up Convect relay)
c. PX4-1 and PX4-2 (Broil relay)
d. PX2-3 and PX2-4 (Low Convect relay)

1. If there is a shorted relay, replace the Copernicus Appliance Manager control.
2. Go to Step 13.

FOR SERVICE TECHNICIAN'S USE ONLY

1. If everything is correct, disconnect connector P3 from the Copernicus Appliance Manager and measure the resistance of the oven sensor. It should be 1000 to 1200 at 77^ (25^) . Check sensor for short to ground. If checks on sensor are not correct, replace the sensor and repeat the checks.

1. Reassemble all parts and panels before operating.
2. Plug in oven or reconnect power.
3. Enter the Diagnostics mode and select "Sensors & Switches" to verify that the corresponding oven temperature displayed is correct (ambient temperature).

NOTE: On the status screen, the unit of measurement is Celsius.

1. If it is not, unplug the oven or disconnect power.
2. Replace the Copernicus Appliance Manager board.
3. Reassemble all parts and panels before operating.
4. Plug in oven or reconnect power.
5. Verify operation is normal. Enter Diagnostics mode, select "Error Diagnostics," and clear the history.

FAILURE ERROR LIKELY FAILURE CONDITION
F6	E0 Oven user interface - lost communication
	E6	Oven appliance manager - lost communication (main/upper oven)
	E9	Oven appliance manager - lost communication (lower oven)

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting "Error Diagnostics."

1. Unplug oven or disconnect power.
2. Confirm continuity of wiring:

For single ovens: P1-4 to J15-3 and P1-5 to J15-2

For double ovens: P1-4 Upper Copernicus to J15-3 and P1-4 Lower Copernicus to J15-3

P1-5 Upper Copernicus to J15-2 and P1-5 Lower Copernicus to J15-2

1. Check continuity:
   For single ovens: Between P1-1 and P1-2
   For double ovens: Between P1-1 Lower, P1-2 Lower, and P1-2 Upper
2. If continuity has been confirmed, replace the Copernicus Appliance Manager.

Single Ovens:

Double Ovens:

1. Reassemble all parts and panels before operating.
2. Plug in oven or reconnect power.
3. If the error appears again, unplug oven or disconnect power.
4. Replace the HMI-Central/UI board.
5. Reassemble all parts and panels before operating.
6. Plug in oven or reconnect power.
7. Follow the on-screen prompts for model selection if the User Interface was replaced.
8. Verify operation is normal. Enter Diagnostics mode, select "Error Diagnostics," and clear the history.

FAILURE ERROR LIKELY FAILURE CONDITION

F6 E4

User Interface/Appliance Manager state status mismatch

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting "Error Diagnostics." If there are other error codes stored, troubleshoot them first.

1. Unplug oven or disconnect power.
2. Replace Copernicus Appliance Manager.
3. Reassemble all parts and panels before operating.
4. Plug in oven or reconnect power.
5. Cycle power. If error persists after the Copernicus Appliance Manager is replaced, unplug oven or disconnect power. Go to Step 7.
6. If the error is gone, go to Step 10.
7. Replace the HMI-Central/UI board.
8. Reassemble parts and panels before operating.
9. Plug in oven or reconnect power and follow the on-screen prompts for model selection.
10. Verify operation is normal. If operation is normal, go to Step 14. If error still exists, go to Step 11.
11. Unplug oven or disconnect power.
12. Replace the control panel assembly.
13. Plug in oven or reconnect power.
14. Follow the on-screen prompts for model selection.
15. Verify operation is normal. Enter Diagnostics mode, select "Error Diagnostics," and clear the history.

FOR SERVICE TECHNICIAN'S USE ONLY

FAILURE (Left-most 2 Clock Digits)	ERROR (Right-most 2 ClockDigits)	LIKELY FAILURE CONDITION
F8	E0 Low fan speed underspeed
	E1 Low fan speed overspeed
	E2 High fan speed underspeed
	E3 High fan speed overspeed

LOW FAN SPEEDMESSAGE ON SINGLE/DOUBLE: The product is experiencing a problem and can no longer be used.

SUGGESTED CORRECTIVE ACTION PROCEDURE

1. Unplug oven or disconnect power.
2. Wait for at least 30 seconds.
3. Plug in oven or reconnect power.
4. Enter Diagnostics mode and navigate to the Component Activation list.
5. Turn on the Cooling Fan Low Speed.
6. Check for proper voltage input at P5-5 and neutral for high speed fan, P5-4 and neutral for low speed fan when cooling fan should be running by completing following steps.
7. Unplug oven or disconnect power.
8. Connect voltage measurement equipment.
9. Plug in oven or reconnect power. Measure voltage and confirm voltage reading is 120V . If it is not, unplug oven or disconnect power and go to Step 13. If it is, go to Step 10.
10. Check for proper voltage input at P4-1 and P4-2 and confirm voltage reading is 5 VDC. If it is not, unplug oven or disconnect power and go to Step 13. If it is, go to Step 11.
11. Unplug oven or disconnect power.
12. Replace cooling fan. Go to Step 15.
13. Check integrity of all harness wires and connections between the oven appliance manager and the cooling fan. Ensure no shorted wires to chassis.

If the wiring is pinched or damaged, replace the cooling fan harness. Go to Step 15.
If the wiring is good, go to Step 14.

1. Replace oven appliance manager. Go to Step 15.
2. Replace all parts and panels before operating.
3. Plug in oven or reconnect power.
4. Enter into Diagnostics mode and verify that fan speed is running within oven. (High speed: 1000-3300, Low speed: 400-3000)

Once Fan Speed is completed, navigate back to the activation list and activate the Cooling Fan High Speed and return to "More Information" screen for fan speed.

FAILURE ERROR LIKELY FAILURE CONDITION

F9 E0 Product not wired correctly

SUGGESTED CORRECTIVE ACTION PROCEDURE

NOTE: Before starting any test, cycle power to the oven (power Off, wait 10 seconds, and power On).

PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting "Error Diagnostics."

1. Unplug oven or disconnect power.
2. Access the electrical wiring from the house power supply to the oven.

3. Check house wiring to the product. Check to see if the neutral connection is switched with L1 or L2 (refer to the installation instructions for product wiring).

4. Reassemble all parts and panels before operating.

5. Plug in oven or reconnect power.
6. Verify operation is normal by running a cooking function. Enter Diagnostics mode, select "Error Diagnostics," and clear the history.

FOR SERVICE TECHNICIAN'S USE ONLY

Oven Components

Component Locations

NOTE: The upper cavity of the double oven shown above is the same for single oven models.

A. Cooling fan
B. Convection fan assembly
C. Convection element assembly
D. Light assembly
E. Bake element (hidden)
F. Broil element
G. Meat probe jack
H. Lower door latch assembly
I. Control panel assembly
J. Copernicus appliance manager
K. Copernicus appliance manager lower oven (on double oven models)
L. Upper door latch assembly
M. HMI-Central/UI board
N. Wi-Fi antenna
O. Switch mode power supply (SMPS) (on single oven models)

Cooling Fan Relay Logic

	Oven High Speed Blower (Main/Upper or Lower) Oven Low Speed Blower (Main/Upper or Lower)
Oven Cooking - Cold - Ø
Oven Cooking - Warm - Ø
Oven Cooking - Hot Ø -
Oven Self-Clean Ø -

LEGEND

Cold Cavity Temperature is less than 212^ (100^)

Warm Cavity Temperature is between 212^ and 599^ (100^ and 315^)

Hot Cavity Temperature is greater than 599^ (315^)

FOR SERVICE TECHNICIAN'S USE ONLY

Mode Bake Broil		UpperConvectRing	LowerConvectRing	UpperConvectFan	LowerConvectFan
Convect Frozen Pizza C C C C O O
Convect Pastry C C C C C C
Convect Slow Roast 12 hrs C C C C O O
Convect Slow Roast 8 hrs C C C C O O
Convect Slow Roast 4 hrs C C C C O O
Convect Roast C C C C O O
Convect Broil - C -	-	C C
Convect Bake	C C C C C C
Convect Bake-Rapid Preheat C C C C C C
Bake	C C C C C C
Broil	-	C	-	-	-
Keep Warm	C	C	-	-	C
Rapid Proof	C	C	-	-	-
Proof	C	C	-	-	-
No Preheat	C C C C C C
True Convect	C C C C C C
Self Clean	C	C	-	-	-

LEGEND

Relay Off	Relay Cycles	Relay On	Not Available
-	C	O	NA

Component Testing Chart - Oven

To properly check for voltage, complete the following steps:

1. Unplug oven or disconnect power.

2. Connect voltage measurement equipment to check points.

3. Plug in oven or reconnect power and confirm voltage reading.

4. Unplug oven or disconnect power.

Component Serviceable Side Check Points Copernicus Results-Resistance Results-Voltage

Lights Front P7-1 to L1 (J8-1) 0-40 Ω 120 V
Latch Switch Front P3-7 to P3-5 Open circuit
Door Switch Front P3-6 to P3-5			Closed circuit with oven door closed
Latch Motor	Front	P5-1 to N (J8-2)	500 to 3000 Ω	120 V motor running
Oven Temperature Sensor	Front P3-1 to P3-2 1075 Ω at 68°F (20°C) DLB
Meat Probe	Side	P3-3 to P3-4 9876-10075 Ω
Blower Motor - High Speed	Rear	PX2-2 to L1 (J8-1)	15 to 23 Ω	120 V motor running
Blower Motor - Low Speed	Rear	P7-2 to L1 (J8-1)	15 to 23 Ω	120 V motor running
Thermal Limiter	Rear	PX3-1 to L2 (Main line)	Closed circuit	0 V closed, N/A open
Upper Convection Fan - High Speed	Rear	P5-3 to N (J8-2)	15 to 22 Ω	120 VAC motor running
Upper Convection Fan - Low Speed	Rear	P5-2 to N (J8-2)	17 to 25 Ω	120 VAC motor running
Lower Convection Fan - High Speed	Rear	P5-5 to N (J8-2)	15 to 22 Ω	120 VAC motor running
Lower Convection Fan - Low Speed	Rear	P5-4 to N (J8-2)	17 to 25 Ω	120 VAC motor running

FOR SERVICE TECHNICIAN'S USE ONLY

Component Serviceable Side Check Points Copernicus Results-Resistance Results-Voltage
Upper Convection Element Front PX1-3 to PX3-2 15.2 to 17.3 Ω				240 VAC Convection cycle operating
Lower Convection Element Front PX2-4 to PX3-2 15.2 to 17.3 Ω				240 VAC Convection cycle operating
Bake Element Rear PX1-1 to PX3-2 19.0 to 21.6 Ω 240 V Bake cycle operating
Broil Element Front PX4-2 to PX3-2 13.5 to 14.92 Ω 240 V Broil cycle operating
User Interface Board Front J15-2 to J15-4 N/A 14 VDC
Copernicus Appliance Manager Top (Single/Double) P1-2 to P1-5 N/A 14 VDC

NOTES:

• Disconnect the harness from the board before performing measurements.
  See the following table for connector pin identification.

Copernicus Appliance Manager	Harness Connector Pin	Copernicus Appliance Manager Pin
Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 Pin 1 PIN 1	PX1-1 J12
	PX1-2 J16
	PX1-3 J13
	PX1-4 J17
	PX2-1 J19
	PX2-2 J15
	PX2-3 J18
	PX2-4 J14

FOR SERVICE TECHNICIAN'S USE ONLY

For patent information, please see Pat. www.patent-listing.com

W11324892A

NOTE: This sheet contains important Technical Service Data.

FOR SERVICE TECHNICIAN ONLY

DO NOT REMOVE OR DESTROY

W11324892A

©2020 All rights reserved.

08/20

FOR SERVICE TECHNICIAN'S USE ONLY

Manual technique No guitar ni destruir

APELIGRO