LoopHear 102 V2 - Phone GEEMARC - Free user manual and instructions

USER MANUAL LoopHear 102 V2 GEEMARC

• Easy set-up Induction Loop Boucle d’induction portative Mobiles Ringschleifensystem English P1 Français P19 Deutsch S371 !!! Please refer to our website: www.geemarc.com for an up to date user guide, as there may be important updates and changes you need to be aware of !!! CONTENTS p. 1
• INTRODUCTION Unpacking the LoopHEAR p. 2

This is a portable induction loop system that can be used in a variety of locations, both public and private. This tough but light unit is easily transported and integral batteries allow it to be freestanding. These batteries are both replaceable and rechargeable and long usage can be expected (up to 12 hours). The loop is contained within the unit hence there are no trailing wires. The LoopHEAR

will cover an area of approximately 1m

. There is an integral microphone that picks up speech and conversations. An external microphone may be added if required (supplied). This induction loop system is designed to assist hearing aid users by transmitting direct to their telecoil equipped hearing aid (which must be switched to the ‘T’ position).

The outer carton has been specially designed as a handy carrying case. It is recommended to retain this carrying case to enable safe transportation when transporting the LoopHEAR

It is important that you read the instructions below in order to use your Geemarc

to its full potential. Keep this user guide in a safe place for future reference. RECOMMENDATION We recommend that to preserve the environment, you switch the button on/off to off after each use. The RED LED indicator will switch off. Note: users of digital hearing aids must make sure their aids have been programmed for use with the ‘T’ setting. INTRODUCTION3 Unpacking the LoopHEAR

, you should find the following in the box:

• 1 power adaptor/charging unit. There are several country specific power adaptor/charging units. The one supplied is dependant on country of purchase. Europe version – VDE type power adaptor with right angled plug International version – Universal type power adaptor with detachable plugs suitable for UK, Europe and USA

• 2 base plate mounting screws and washer

• 1 hand held HAC receiver

See below Fig A Loop output and battery status LEDs Indicator DESCRIPTION Magnetic field strength LED indicator5 Rear View (Fig A)

Removable base plate DESCRIPTION External Loop Connector Loop Int/Ext selector switch Loop Current Adjustment Loop Current LED Tone Adjustment

udio IN Sensitivity Adjustment

udio In LED DC Power ON/OFF switch EXT mic jack Audio IN jack Power ON LED Earpiece Jack Earpiece Volume Control6 Setting Up Batteries Charging Remove the base plate from the unit as shown below:

Insert a screwdriver into the opening of the catch mechanism, found on the bottom right of the base plate. Push the catch gently with the screwdriver - this will release the base plate. Lift the LoopHEAR

Remove the batteries door (1,2). Remove the battery tap (3, 4). Replace the batteries door.

of the catch mechanism INSTALLATION8 Replace the base plate by placing the hook found on the bottom left of the LoopHEAR

into the catch on the base plate. Press the LoopHEAR

down gently until you hear a click.

Plug the power cable into the power socket found on the rear of the unit. Plug the adaptor into the mains supply and switch the supply on.

Please use the strain relief mechanism as displayed. This provides extra protection for the cable at the connection point. It will extend the life of the power cable and reinforce the connection to the equipment. Hook

Batteries will need to charge for 8 hours before it’s first use. The WHITE LED indicatory below the handle will light up when the batteries are charging. The LED indicator will turn GREEN when the batteries are fully charged but when charging the first time, let the batteries charge for about 8 hours before use. Locating the LoopHEAR

In order to receive the optimal sound from the LoopHEAR

, the ideal location is facing the user. There are two options when locating the LoopHEAR

Fully Portable The LoopHEAR

can be used as a fully portable unit with or without the base plate attached. It can be used in a variety of locations with no setup required and can be used immediately. Semi Fixed If you want to ensure the LoopHEAR

stays in one place, then it can be used as a semi fixed unit as follows:

1) Choose the location to fix the LoopHEAR

. Please bear in mind the range of coverage available (see below). Ensure you make full use of it.

2) Remove the base plate – as described in Battery Charging above.

3) Screw the base plate to the table or desktop with the screws

4) Replace the base plate – as described in Battery Charging above.

The hand held listener holder can be attached to the LoopHEAR

on the left hand side or the right hand side, depending on where it would be convenient for use. In order to fix the attaches the receiver holder:

1. Insert the lug at the side of the holder gently into the slot in the

2. Insert the screw provided with the holder into the hole of the

holder and into the hole in the side of the cabinet, and tighten the screw fully using a screw driver. The handheld receiver can now be placed in the holder. Note: The handheld receiver has a built in magnetic sensor which will ensure that the receiver cuts out when it is replaced in the holder.

Turn the power switch found at the rear of the unit to the 1 position. The power indicator RED LED next to the switch lights up. Turn the LoopHEAR

Off After use, turn off by setting the power switch at the back of the unit to the 0 position. INSTALLATION & OPERATION

1. Choose a suitable location, free from

magnetic or electrical interference for installation and use of LH102. Install the LH102 ensuring that the cables are securely anchored.

2. Connect the desktop Microphone to the

Mic jack. (or If needed connect an Aux device to the Aux input jack). Please note that if an Aux device is connected, the MIC will be switched off.

3. Switch on the external power and check

that the Power ON LED illuminates.

4. Apply the input signal (for example

speaking into the Mic) to Mic or playing some music on the Aux device. (For the Aux input the sensitivity can be adjusted with a small flat blade screwdriver via the control which need to be turned until the green LED start to light). USING THE LoopHEAR TM12

5. The LH102 is already factory set to

get optimal performances in magnetic field transmission but, depending upon your specific requirements, you can change the magnetic field level or its frequency response. Use a small flat blade screwdriver to adjust the controls for the Loop Current and Tone Adjustment.

6. Test the performance of the system

using a loop receiver or field strength meter. Adjust the Tone and Loop Current controls to achieve the desired performance. The Tone adjustment enables compensation for loss of higher frequency signal during transmission. Turn the Loop Current control clockwise to get the desired magnetic field level (The Loop Current Indication LED will become brighter as the Loop current is increased).

7. Loop Antenna & Performance

The unit has a built in loop antenna which is normally sufficient for most applications. However to increase the coverage area, one can use an external perimeter loop with the following characteristics: Loop resistance 0.3 to 1 ohm Loop Impedance 1.3 ohm at 1.6 KHz For local area loops, use wire 0.5 to 1.5 mm2 or 22 to 16 AWG The external loop can be connected to the unit at the connector at the back. Just press the latches of the spring clamps and insert the terminating wires of the external loop. If using the external loop, slide the selector switch next to the connector to the External loop position. USING THE LoopHEAR TM13 Using the Hand held HAC Receiver

Using the External Microphone Plug the supplied desktop microphone into the MIC JACK at the back of unit. The external microphone will now override the built- in microphone. The magnetic field LED indicator will light up blue when you speak to the built-in microphone or external microphone.

NOTE: When the external or Internal microphones are in use, the blue LED light flashes with an intensity depending on the strength of the transmitted magnetic signal through the loop. A Hand held HAC receiver is supplied for hearing impaired users who do not use a hearing aid, do not have a ‘T’ coil hearing aid or wish extra privacy afforded by the hand held listener. Simply, plug the hand held listener into the RJ11 connector with coding on the side at the rear of the unit. The receiver has a magnetic sensor which automatically switches on the receiver when it is removed from the holder and switches off when it is replaced. The volume can be adjusted by using the volume knob also found at the rear of the unit

turn knob clockwise to increase volume

can transmit sound through the loop from an external audio source like a TV set , MP3-4 , computer. Connect your audio equipment to the 3.5mm socket (blue) on rear panel of your LoopHEAR

. You will then hear the magnetic signal when you are within 1 meter of the LoopHEAR

with your hearing aid in the “T” position. The sensitivity can be adjusted by turning the control at the rear with a small flat screw driver. LED Indicators The unit has various LED indicators located in the handle recess area, which light up as follows :

1. Blue LED flashes in sync with the Field Strength LED on the

2. If the AC adaptor is plugged in

- White LED lights up if the batteries are charging. - White LED changes colour to Green when the batteries are fully charged.

3. If the AC adaptor is not plugged in and the unit is switched ON

- All LEDs except the Blue one will be off if the batteries have adequate charge. - Red LED lights up when the Batteries voltage is low. When the Red LED lights up Plug in the Power Adaptor immediately to charge the batteries.

USING THE LoopHEAR TM15 The RED LED is flashing

• Charge the batteries The LoopHEAR

keeps on switching off

• Make sure that the batteries are fully charged You cannot hear clearly due to interference or you cannot hear at all

• Make sure the LoopHEAR

is switched on and facing you

• LH102 produces minimum 400mA per meter at a distance of 80cm in compliance with specification EN60118-4. This produces an effective magnetic field of 2.5M or more depending on the sensitivity of the hearing aid or listening device. For example, when used with the Geemarc products LH10 or LH20 a distance of 3M can be achieved. The magnetic field strength can be adjusted with the Loop current potentiometer on LH102 rear panel (see page 12 item 5 in your user guide) which can in such case also adjust the distance of detection. BATTERY USAGE: To ensure that your LoopHEAR

is always ready for use please follow the recommendations below:

• Always switch off when not in use

• Always recharge the batteries after continuous use for more than 6 hours or when the red LED is ON

• Recharge the batteries every four months if the unit has been switched OFF for long periods of time As a rough guide the battery will allow the following usage depending on the volume levels and ambient noise:

• Standby when turned Off 4 MONTHS

• Standby when turned On but not in use 12 HOURS

• In continuous use from fully charged battery 4 to 5 HOURS TROUBLESHOOTING16 General Do not open the unit. Contact the helpline for all repairs. Cleaning Clean the LoopHEAR

with a soft cloth. Never use polish or cleaning agents - they could damage the finish or the electronics inside. Environmental Do not expose to direct sunlight. Always ensure there is a free flow of air over the surfaces of the LoopHEAR

Do not place any part of your product in water and do not use it in damp or humid conditions e.g. bathrooms. Do not expose your product to fire or other hazardous conditions.

LoopHEAR102 is purchased, Geemarc

guarantee it for the period of two years. During this time, all repairs or replacements (at our discretion) are free of charge. Should you experience a problem then contact our help line or visit our website at www.geemarc.com. The guarantee does not cover accidents, negligence or breakages to any parts. The product must not be tampered with or taken apart by anyone who is not an authorised Geemarc

representative. The Geemarc

Telecom SA hereby declares that this LoopHEAR102 is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/UE. The UKCA declaration of conformity may be consulted at www.geemarc.com Electrical connection: The apparatus is designed to operate from a 230V 50Hz supply only. (Classified as ‘hazardous voltage’ according to EN62368-1 standard). This device complies with Part 15 of the FCC Rules [and with RSS-210 of Industry Canada]. Operation is subject to the following two conditions: (1) this device may not cause harmful interference AND (2) this device must accept any interference received, including interference that may cause undesired operation. Please note: The guarantee applies to the United Kingdom only GUARANTEE18 The WEEE (Waste Electrical and Electronic Equipment) has been put in place for the products at the end of their useful life are recycled in the best way. When this product is finished with, please do not put it in your domestic waste bin. Please use one of the following disposal options: - Remove the batteries and deposit them in an appropriate WEEE skip. Deposit the product in an appropriate WEEE skip. - Or, hand the old product to the retailer. If you purchase a new one, they should accept it. Thus, if you respect these instructions you ensure human health and environmental protection.

For product support and help visit our website at www.geemarc.com E-mail : [e-mail] Telephone : [phone] lines are open 09h00 to 16h00 Mon to Fri Parc de l’Etoile, 2 Rue Galilée, 59791 Grande-Synthe, France. This product is made in China To Geemarc Telecom

• 9 batteries rechargeables NiMh 1.2V/800mAh

GARANTIE RECYCLING VORSCHRIFT55

UGLoopHEAR102V2_EnFrGe_V1.5