SNMPWEBSOLOHV - Network card Tripp Lite - Free user manual and instructions

USER MANUAL SNMPWEBSOLOHV Tripp Lite

User’s Guide SNMPWEBCARD Firmware Version 12.04.0048 / 12.04.0049 / 12.04.0051 1111 W. 35th Street, Chicago, IL 60609 USA www.tripplite.com/support Copyright © 2010 Tripp Lite. All trademarks are the sole property of their respective owners.

2. Installation and Configuration 2

3.5 Actions > Loads 7

3.6 Settings > Device 8

3.7 Settings > Events 8

3.11 Logs > Events 14

5. Load Ramping and Shedding 17

6. Troubleshooting 18

7. Technical Support 18

Documentation Notice: This User’s Guide is a supplement to the printed manual that came with your SNMPWEBCARD or network-enabled PDU. Refer to the printed manual for instructions on hardware installation and basic conguration, including IP address assignment. If you have misplaced your printed manual, refer to the electronic version included on the bundled CD-ROM or download it at www.tripplite.com/support/manuals/. WARRANTY REGISTRATION: register online today for a chance to win a FREE Tripp Lite product—www.tripplite.com/warrantyA

2. Installation and Configuration

SNMPWEBCARD is an optional network card that you can install in the accessory slot of a compatible UPS systems or PDU*. SNMPWEBCARD connects your UPS system or PDU to your Ethernet network as a manageable device that supports remote monitoring, remote control and remote condition reporting. You can manage the device from PowerAlert Network Management System, an SNMP Network Management Station, a Web browser or telnet, allowing you to reboot, control outlets, shed nonessential loads, monitor load levels and more. The SNMPWEBCARD can also send SNMP traps or e-mail messages to the addresses you specify, alerting you automatically to events such as power failures.

• SNMPWEBCARD is preinstalled in Tripp Lite Monitored and Switched PDUs, which can be identied by the presence of “MN” or “NET” in the model name. For instructions on hardware installation and basic conguration, refer to the printed manual that came with your SNMPWEBCARD or PDU. The manual can also be found on the bundled CD-ROM or downloaded from www.tripplite.com/support/manuals/. During a power failure, SNMPWEBCARD is pre-congured to shut down the UPS system two minutes after receiving a low battery signal. This allows the UPS system to provide the maximum available runtime to connected equipment. If you want to change the default setting, follow these instructions and refer to Figure 2-1: Use a Web browser to open the PowerAlert console window for 1. your SNMPWEBCARD (see 3.1 Opening the Web Console for instructions). Click the “Settings” button2.

at the top of the window. Click the “Events” button3.

at the left side of the window.

4. Conrm that the “Battery Low”

or double-click on the icon to access settings.

6. From the Details page

, choose your preferred settings from the Settings drop down menu

and click the “Save Changes” button

Figure 2-1: UPS System Shutdown Settings Tripp Lite UPS system or PDU with compatible accessory slot• Ethernet network that supports the TCP/IP protocol• One of the following options for remote monitoring and control: • PowerAlert Network Management System• SNMP-based Network Management Station (such as HP•

Web browser that supports frames, forms and Java™ (such as Microsoft•

Standard telnet program • For “Terminal Mode” conguration only: • Terminal emulation software program (such as HyperTerminal) • Computer with available DB9 serial port• Warning: Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to signicantly affect its safety or effectiveness is not recommended. Do not use this equipment in the presence of a ammable anesthetic mixture with air, oxygen or nitrous oxide.3

SNMPWEBCARD allows a compatible UPS system or PDU to function as an SNMP-managed device on your network, using the SNMP agent and Management Information Base (MIB). The SNMP agent resides in the SNMPWEBCARD rmware and responds to standard SNMP commands (Get, Get Next and Set). It can also generate SNMP traps (messages). The MIB determines which parameters can be monitored and controlled. Two MIB les—Tripplite.mib and RFC1628.mib—must be loaded on each Network Management Station that will monitor the managed device. (The les are provided on the CD-ROM included with the SNMPWEBCARD or network-enabled PDU. Consult your Network Management Station software documentation for instructions on how to import MIB les.) The Web console is the primary graphical user interface for the SNMPWEBCARD. Open a Web browser that supports frames, forms and Java. 1. Type the IP address assigned to the SNMPWEBCARD or PDU into 2. the address eld and press the enter key. (Refer to the printed manual for IP address assignment instructions.) You should be prompted for a user name and password (Figure 3. 3-1). The default administrator user name is admin and the default password is admin. After you enter the user name and password, the status page (Figure 4. 3-3) will appear in the browser window. Note: Pages update automatically every 30 seconds. Reload/refresh a page manually to update sooner. Figure 3-1: Web Console Login Setting Default Value Additional Information IP Address Obtain via DHCP

3.9 Settings > Network

User Name and Password User Name: admin Password: admin (For Version 12.04.0030 and Above) User Name: guest Password: guest User Name: admin Password: [blank] (For Versions 12.03.0024 and 12.04.0019)

3.10 Settings > System

Telnet Access Enabled (SSH Access: Enabled)

3.9 Settings > Network

Web Access Enabled (SSL Access: Disabled)

Temperature High & Battery Low Event Shut Down UPS System 2 Minutes After Event

3.7 Settings > Events

E-mail Notification Not Configured

3.7 Settings > Events

Time Use Onboard Clock (Set Manually)

3.10 Settings > System

Event Logging Enabled

Ramp/Shed Remain off / Remain on (not configured)

5.0 Load Ramping and Shedding

Clicking the Tripp Lite logo

in the header opens Tripp Lite’s Web site in a new browser window. The header also contains the menu buttons

, which are the main navigational icons of the console. Clicking a menu button reveals submenu buttons

on the left side of the console that are applicable to the selected menu button. When you click a menu or submenu button, the text changes from white to green. Each submenu has an information section

that appears when the submenu is selected. The information section contains data, settings and/or controls. Several of the information sections are further divided into tabs

appears at the bottom of the console window regardless of which submenu is selected. If an alarm or other notication condition occurs, the alarm section will show the severity of the condition, the cause of the condition (such as “UPS on Battery”) and the automatic response or recommended user response (such as “Prepare system for shutdown”). Click the “Status” menu button to display the status page (Figure 3-3), which displays device information, device summary and alarm status. Four additional buttons within the window allow you to select information categories: input information, output information, battery information and miscellaneous information such as additional device information and system information. When you activate an information category, the button for that category changes from white to blue. The status of each information item is indicated by the icon next to the item. Figure 3-2: Console Interface Overview Figure 3-3: Status PageA

3.3 Status (Continued)

RSS Feed The RSS Feed feature was implemented to allow users to subscribe to the SNMPWEBCARD to view current alarm status, as well as event logs in the form of .XML, .TXT and .CSV les. This allows a user to quickly view status on the SNMPWEBCARD without requiring a login to each individual device.

aggregator. Note: If the SNMPWEBCARD is congured to SSL mode, enter HTTPS instead of HTTP. This is an example of the status screen viewed via the RSS reader: Dynamic Generation of Status Report The SNMPWEBCARD’s Web interface makes it possible to retrieve current alarm status through XML, text (TXT), or comma-delimited CVS le extensions. This feature can be used to integrate status information into proprietary management systems. To retrieve the le, enter the following URL: http://x.x.x.x/status.leextension. Note: If the SNMPWEBCARD is congured to SSL mode, enter HTTPS instead of HTTP. Figure 3-4: RSS Feed Screen Figure 3-5: RSS Subscription Figure 3-6: Status Screen6

Click the “Actions” menu button and the “Control” submenu button to display the Actions > Control page. Click the “Controls” tab (Figure 3-7) to see commands that you can execute immediately or schedule for automatic execution. To execute a command immediately, select it from the drop-down menu and click the “Execute” button. To schedule a command, select it from the drop-down menu, set the desired time and frequency parameters and click the “Schedule” button. If the command you select from the drop-down menu has operational parameters that you can modify, they will be shown in the “Parameters” area. You can click the editable variables and type new values to change the settings for the command. If you plan to change the command parameters, you should change them before you execute the command or add it to the command schedule. Available commands include “Reboot UPS,” “Initiate Self-Test,” “Cycle All Loads,” “Cycle Load,” “Turn Load Off,” “Turn Load On,” “Turn All Loads Off,” and “Turn All Loads On”. For a complete list of commands available for your device, refer to the drop-down menu. Click the “Schedules” tab (Figure 3-8) to see a list of scheduled commands. To remove a scheduled command, check the box next to the command and click the “Delete Selections” button. Figure 3-7: Actions > Control > “Controls” Tab Figure 3-8: Actions > Control > “Schedules” Tab Figure 3-9: Actions > Control > “Controls” Tab > Set Economy Mode Economy Mode When a SmartOnline UPS System operates in on-line mode, it continuously converts AC input power to DC (battery) power and converts DC power to regulated AC output power. Continuous double conversion produces ideal output, but does not provide maximum efciency. In Economy Mode (available on select models), the UPS system increases efciency by implementing dynamic double conversion, which means it suspends or resumes double conversion automatically as the quality of input power changes. As long as input power quality is satisfactory, the UPS system suspends double conversion and operates with maximum efciency. If input power quality deviates from the designated safe operating range, the UPS system resumes double conversion until input power quality improves. You can turn Economy Mode on or off at any time, from any location. You can also schedule Economy Mode, allowing the UPS system to provide maximum protection during peak hours and maximum efciency during off-peak hours. Enabling Economy Mode: To put a Tripp Lite SmartOnline UPS System into Economy Mode, go to the “Actions” menu button and the “Control” submenu button. Select either “Enable Economy Mode” or “Set Economy Mode”, depending on the UPS. If the UPS has “Set Economy Mode”, enter a “1” in the “Parameters-Value” eld and then click the “Execute Command” button. On the front panel of the UPS system, the “LINE” and “LOAD” LEDs will illuminate green and the “BYPASS” LED will illuminate a solid yellow when the UPS system is in Economy Mode. Models with LCD display will indicate Economy Mode status in the LCD screen.7

Click the “Actions” menu button and the “Loads” submenu button to display the Actions > Loads page (Figure 3-10). You can control the outlets of the managed device by selecting the load and then clicking the appropriate “On,” “Off” or “Cycle” button. The load of connected equipment is displayed as a percentage of maximum capacity, allowing you to see whether additional equipment can be added safely. (Load uctuates with the power demands of connected equipment. It is prudent to limit the load to approximately 80% of maximum capacity in order to accommodate higher startup power demands and other increased power needs.) If your device has controllable load banks, additional buttons allow you to control each load bank. (Each load bank consists of one or more outlets.) You can use the “Description” eld to label the banks for easy reference. The main control buttons affect all outlets at once. Note: If the control buttons remain grayed out when a load is selected, this condition indicates the outlet is non-controllable.

Warning: The load controls start or stop the ow of electricity

to your device’s outlets. Make sure you know which equipment is connected to each load bank before attempting to use these controls. Check the outlet labels and/or test the load banks by plugging a circuit tester or small light into each outlet and observing the effects of the controls. Note: On select PDUs and UPS systems it is possible to dene logical outlet groups (groups of individual outlets) that can be controlled through a single command to turn ON/OFF or Cycle (see Figure 3-10a). This feature is only available on models that support Ramping and Shedding. See Section 5—Load Ramping and Shedding for more information. For select PDUs, support is available for individual outlet current and power information. If the PDU supports individual current and power information, additional columns (for Current and Power) will be displayed on the Loads page (see Figure 3-10b). Figure 3-10: Actions > Loads Page Figure 3-10a: Actions > Loads > Load Groups Figure 3-10b: Actions > Loads > Load Current/Power Disabling Economy Mode: To put a Tripp Lite SmartOnline UPS System out of Economy Mode, go to the “Actions” menu button and the “Control” submenu button. Select either “Disable Economy Mode” or “Set Economy Mode”, depending on the UPS. If the UPS has “Set Economy Mode”, enter a “0” in the “Parameters-Value” eld and then click the “Execute Command” button. On the front panel of the UPS system, the “LINE”, “ONLINE”, and“LOAD” LEDs will illuminate green.8

3.7 Settings > Events

Click the “Settings” menu button and the “Events” submenu button to access the Settings > Events page (Figure 3-12). The Settings > Events page allows you to congure responses to changes in operating and environmental conditions. Events are divided into four categories: Critical, Warning, Information and Ofine. Each event category has an icon associated with it. The icon will be displayed in the alarm status section of the console window (with other event information) when an event of that category occurs. You can congure settings for several event types, including “On Battery” and “Battery Low.” (Events vary by device.) See Figure 3-13 Settings > Events > Details Tab. You can congure several settings categories that specify actions to be executed when the selected event takes place: “Shutdown”• –Turns the device off after a specied period of time. “Contact Notication”• –Sends an e-mail to an e-mail address(es) in your contact list. (Requires an e-mail contact to be set. See Figure 3-14 Settings > Contacts.) “SNMP Trap Notication”• –Sends an SNMP trap to a specied IP address(es) in your SNMP list. (Requires an SNMP contact to be set. See Figure 3-15 Settings > Contacts.) “Logging”–• Enables logging for the selected event. Note: The Log can be accessed via Logs Menu. “SNMP Set Notication”• –Allows the device to perform an SNMP set on another SNMP-enabled device or application on the network, allowing the device or application to be notied when the event occurs. (Requires an SNMP contact to be set. See Figure 3-15 > Contacts.) Check the “Status” box next to the event category to enable the option. Figure 3-12: Settings > Events > Summary Tab Figure 3-13: Settings > Events > Details Tab

3.6 Settings > Device

Click the “Settings” menu button and the “Device” submenu button to display the Settings > Device page (Figure 3-11). You can edit the device variables for the UPS system. Note: Some UPS systems have fewer device variables; some have more. Some UPS systems will ll the “Serial Number” eld automatically. The “Low Battery Warning” eld is tied to the “Battery Capacity Below Warning” event. See Section 5 – Load Ramping and Shedding for information about the “Ramping” and “Shedding” tabs. The tabs will only be accessible if the device supports these features. Figure 3-11: Settings > Device > Variables Tab9

3.8 Settings > Contacts

Click the “Settings” menu button and the “Contacts” submenu button to display the Settings > Contact Settings page. The “Email” tab (Figure 3-14) shows a table of e-mail contacts. Before your SNMPWEBCARD can send e-mail notications, you must enter e-mail server information and add at least one e-mail contact. Click the “SMTP Settings” button to enter the settings for your mail server. If you do not know the correct settings, contact your network administrator. Add a new email contact by clicking the “New” button and entering the information requested, and save. Test your settings by highlighting/selecting an email contact, then click the “Send Test Email” button. Additional requirements for E-mail settings: Enter a valid IP address or DNS name for the SMTP mail 1. server. (Using a DNS name requires valid DNS server settings. You will have the option to enter two: “Preferred DNS Server” and “Alternate DNS Server”. See Section 3.9 Settings > Network.) If SMTP authentication is required, obtain the authentication 2. information from your network Administrator (see Figure 3-14a). The mail server must be set up to relay e-mail from the subnet 3. or IP address of the SNMPWEBCARD if SMTP Authentication is not being used. The “To” and “From” addresses must be valid.4. The “SNMP” tab (Figure 3-15) shows a table of SNMP contacts. Before your SNMPWEBCARD can send an SNMP trap or SNMP set to an IP address, you must add at least one SNMP contact. Add a new contact by clicking the “New” button and entering the information requested, and save. If you do not know the correct settings, contact your network administrator. (The standard port for SNMP set destinations is port 161. The standard port for SNMP trap recipients is port 162.) Note: If adding an SNMP contact to be used with a SNMP Set Notication, use port 161 or the port number that the remote SNMP device can be accessed on. After adding Email and SNMP contacts, the user must set contacts for trap sending during events via Settings>Events (see 3.7 Settings>Events). Note: You also need to congure and enable each event setting through the Settings>Events window before notications can be sent to your contacts. Figure 3-14: Settings > Contacts > Email Tab Figure 3-14a: Settings > Contacts > Email Tab > SMTP Server Settings Figure 3-15: Settings > Contacts > SNMP Tab10

3.9 Settings > Network

Click the “Settings” menu button and the “Network” submenu button to display the Settings > Network page. Note: Any changes in the “TCP/IP” tab, “Telnet/SSH” tab or Web tab require the card to be rebooted. The “TCP/IP” tab (Figure 3-16) contains several network settings: “MAC Address” is the unique physical address of the • SNMPWEBCARD and cannot be changed. The address is also printed on a label on the surface of the card. An extra label may be included. “Host Name” is the unique name by which the • SNMPWEBCARD is identied on the network. Host name is used to identify a particular host in various forms of electronic communication such as Web or email and is translated into an IP address via the Domain Name System (DNS) resolver for communication between devices over the network. Note: It is necessary to specify a DNS IP Address in the Settings > Network > TCP/IP Tab page and include these descriptions in the conguration of all pertinent Router/Switch networks. “Domain Name” denes the local subnetwork.• “Boot Mode” denes whether the card has a static IP address • (assigned manually) or a DHCP address (assigned automatically by a DHCP server on your network). DHCP is the default setting. (For instructions on assigning a static IP address via terminal mode, refer to the printed manual that came with your SNMPWEBCARD or PDU.) “IP Address,” “Network Mask” and “Default Gateway” are IP • network settings that will either be assigned automatically or must be entered manually, depending on whether the card is set to use a static IP or DHCP. If you don’t know the correct settings, contact your network administrator. “Preferred DNS Server” and “Alternate DNS Server” are • required only if you want to use domain names (such as mailserver.xyz.com) in addition to numeric addresses (such as

“Ethernet Port Speed” denes the communication speed of the • SNMPWEBCARD Ethernet port. By default, it will auto- negotiate in order to use the fastest speed that’s compatible with your network equipment. The “Telnet/SSH” tab (Figure 3-17) determines whether Telnet/ SSH access is enabled or disabled. You can also set the Telnet/SSH port. (Default Settings: Telnet port is 23, SSH port is 22.) Note: Telnet/SSH access requires a user name and an admin password. Guest users do not have Telnet/SSH access. See Section 4.0 – Telnet/SSH Console for additional information about Telnet/SSH access. SSH is enabled by default. (continued) Figure 3-16: Settings > Network > TCP/IP Tab Figure 3-17: Settings > Network > Telnet/SSH Tab11

3.9 Settings > Network (continued)

The “Web” tab (Figure 3-18) allows you to enable or disable Web browser access, choose the HTTP and/or HTTPS protocol and set the HTTP port. HTTP (default setting) is the standard protocol used by Web browsers. HTTPS is a secure protocol that encrypts and decrypts data passed between the user and the SNMPWEBCARD. If HTTPS is selected, users can access the SNMPWEBCARD securely with HTTPS (https://x.x.x.x). If HTTP/HTTPS is selected, users can access the SNMPWEBCARD with either protocol. Note: HTTP and HTTPS can be globally or individually enabled/disabled. Port 80 is the default HTTP port. The port can be changed in HTTP mode, but cannot be changed in HTTP/HTTPS mode. Port 443 is the HTTPS port and cannot be changed. Note: Enabling HTTPS requires the card to reboot. This process may take several minutes. The default community name for SNMPWEBCARD rmware 12.04.0040 and above is tripplite (read/ write). Access to the SNMPWEBCARD via SNMP can be congured to allow SNMP access (via a dened community string) to everyone, a range or a single IP by dening the appropriate subnet mask. Figure 3-18: Settings > Network > Web Tab Figure 3-19: Settings > Network > SNMP > SNMP Mode Figure 3-20: Settings > Network > SNMP > V1/V2c Users Figure 3-21: Settings > Network > SNMP > V3 Users SNMPv1 and SNMPv2 IP Address Subnet Community Access

3.9 Settings > Network (continued)

SYSLOG SYSLOG is a protocol that allows a machine to send event notication messages across IP networks to event message collectors – also known as SYSLOG servers. Up to 4 SYSLOG servers may be dened by either IP address or hostname (Figure 3-22). Hostnames require that a DNS (Domain Name System) server be congured on the TCP/IP tab. Once congured, any event, setting change or action will trigger a message to be sent to the SYSLOG server for logging. Fig. 3-22: SYSLOG As of Firmware version 12.04.0051, Tripp Lite’s SNMPWEBCARD supports SNMPv3 Gets and Sets. SNMPv3 Traps are not supported. The SNMPWEBCARD SNMP Tab displays an additional three tabs to congure SNMP access: A. SNMP Mode allows the user to congure what SNMP access is enabled or disabled. Note: Disabling SNMPv2 access will cause the SNMPWEBCARD not to function with Tripp Lite’s PowerAlert Network Shutdown Agent or PowerAlert Network Management System. B. V1/V2c Users Tab allows conguration of up to four community IDs. C. V3 Users Tab allows conguration of up to four users. Tripp Lite’s SNMPv3 implementation requires that Authentication and Privacy Passwords be congured. User Name The identifier of the user profile. SNMP version 3 maps Gets, Sets and Traps to a user profile by matching the user name of the profile to the user name in the data packet being transmitted. A user name can have up to 32 ASCII characters. Authentication Passphrase A phrase of 8 to 32 ASCII characters that verifies that the Network Management System (NMS) communicating with this device through SNMPv3 is the NMS it claims to be, that the message has not been changed during transmission, and that the message was communicated in a timely manner, indicating that it was not delayed and that it was not copied and sent again later at an inappropriate time. Privacy Passphrase A phrase of 8 to 32 ASCII characters that ensures the privacy of the data (by means of encryption) that a Network Management System (NMS) is sending to this device or receiving from this device through SNMPv3. Authentication Protocol The Tripp Lite implementation of SNMPv3 supports only MD5 authentication. Privacy Protocol The Tripp Lite implementation of SNMPv3 supports only DES as the protocol for encrypting and decrypting data. Public Value A field provided to enter a username/password hint for SNMPv3 Admin users. This SNMPv3 value is part of the SNMPv3 UsmUserTable. IP Address A field provided to enter the information found in the “Address” column in the table on p. 11. Mask A field provided to enter the information found in the “Subnet” column in the table on p. 11. IMPORTANT NOTE: There are a total of four unique SNMP access IDs across all SNMP versions. Therefore, if you have two SNMPv1/2 communities, you can then have two SNMPv3 users.A

Click the “Settings” menu button and the “System” submenu button to display the Settings > System page. The SNMPWEBCARD has a real-time clock with a backup battery that keeps the clock running when the card is powered off. The “CongFile” and three “Time” tabs (Figures 3-23 through 3-26) allow you to set the date and time manually or to dene a Network Time Protocol server for periodic network time synchronization. The time zone can also be specied. If you don’t know the correct Network Time Protocol server settings, contact your network administrator. The “Security” tab (Figure 3-27) allows you to dene usernames and set passwords for three user levels: guest, manager and administrator (admin). Guest users have read-only access and do not have telnet access. Manager users have similar rights to Admin users, however, they are not allowed to change security settings. Admin users have read/write access, which means that they can control the SNMPWEBCARD and change its settings. Tripp Lite recommends dening passwords for both user levels. Note: For rmware version 12.04.0019 and 12.03.0024, the default admin password is blank. For rmware version 12.04.0030 and above, the default admin password is admin. Write Conguration/View Conguration The SNMPWEBCARD can maintain a copy of its current conguration as a backup in the event of system problems or to congure other SNMPWEBCARDs via FTP. To generate a conguration le (pacong.ini), select the “Write Cong” button at the bottom of the page. This le can also be viewed and saved to your computer

by clicking the “view” button. You will be prompted with a login screen, at which time you may enter Administrator username and password. To distribute the conguration le to other SNMPWEBCARDs (12.04.0040 or above), FTP to the SNMPWEBCARD’s IP address. In binary mode, “PUT” the conguration le (pacong.ini) to the SNMPWEBCARD, then close the FTP session. When the SNMPWEBCARD reboots, it will operate according to the new conguration le. Note: The admin password will be required to view or download the conguration le. Fig. 3-23: Settings > System > CongFile Fig. 3-24: Settings > System > Time > TimeSource Fig. 3-25: Settings > System > Time > NTP Fig. 3-26: Settings > System > Time > RTC Figure 3-27: Settings > System > Security Tab14

Click the “Logs” menu button and the “Events” submenu button to display the Logs > Events page (Figure 3-29). All events are logged here with a date, time and description. Each event also displays an icon that identies its status: normal, critical, warning, information or ofine. Figure 3-29: Logs > Events Page

3.10 Settings > System (continued)

Watchdog Tab The Watchdog tab provides the user the ability to set up timers that will reboot the card automatically if the Watchdog trigger is reached. This provides a mechanism to maximize the uptime/ accessibility of the SNMPWEBCARD. The Watchdog tab allows enabling/disabling of either the Ping probe or NTP probe. Primary Ping Target:• IPv4 address/hostname (requires DNS settings to be congured). Secondary Ping Target:• IPv4 address/hostname (requires DNS settings to be congured) (optional). Ping Probe Interval:• Time in minutes before retry. Probe Tries Before Fail:• The number of attempts to ping the primary and secondary IP addresses before the SNMPWEBCARD assumes there is a problem and reboots itself. The SNMPWEBCARD will continue to reboot until it is successfully able to ping the primary or secondary IP address. Primary NTP Target: • IPv4 address (requires DNS settings to be congured). Secondary NTP Target: • IPv4 address/hostname (requires DNS settings to be congured) (optional). NTP Probe Interval:• Time in minutes before retry. Probe Tries Before Fail:• The number of attempts to get time from the primary and secondary NTP addresses before the SNMPWEBCARD assumes there is a problem and reboots itself. The SNMPWEBCARD will continue to reboot until it is successfully able to get time from either the primary or secondary IP address. Note: The Watchdog tab is applicable for Firmware version

12.04.0051 and above.

Click the “Logs” menu button and the “Data” submenu button to display the Logs > Data page (Figure 3-30). Data logging is disabled by default. You can enable data logging and save changes by entering a logging interval between 1 and 60. When data logging is enabled, all data elds and their current value are logged. You can export the data log to a .CSV le by right-clicking the “Export Data Log” link and choosing “Save Target As…” or “Save Link As…” from the pop-up menu. Note: Only 250 data entries at a time will be stored. The option to clear the Data Log is also available. Simply click the “Clear Data Log” button. Click the “Help” menu button to open a PDF that contains the most recent version of the SNMPWEBCARD User’s Guide. Figure 3-30: Logs > Data Page16

4. Telnet/SSH Console

Most of the monitoring and control features available in the Web console (see Section 3 – Web Console) are also available in the telnet and/or SSH console. Accessing the SNMPWEBCARD through the telnet console is ideal for mobile or resource-limited platforms. Accessing the Telnet Console Open a telnet client and connect to the IP number of the SNMPWEBCARD. At the login prompt, enter the admin user name and password. (Telnet access must be enabled and an admin password must be dened. Guest users do not have telnet access.) After a successful login, you’ll see the telnet console’s main menu (Figure 4-1). The Telnet Console Interface The telnet console uses a menu-driven, text-based interface. It has most of the same menus and submenus as the Web console, but they are arranged differently. Several submenus that were previously grouped below “Settings” now appear at the top level, and instead of appearing at the top level, the “Status,” “Actions,” “Settings” and “Logs” menus are accessible under the “Devices” menu. You’ll see those menu choices after selecting your device, along with information about the device (Figure 4-2). Note: You can also select an ENVIROSENSE temperature/humidity and alarm monitoring device if one is present. The functional menu hierarchy of the telnet console interface is shown in Figure 4-3. Figure 4-1: Telnet Console Main Menu Figure 4-2: Telnet Console Device Submenu Figure 4-3: Telnet Console Menu Hierarchy17

5. Load Ramping and Shedding

Click the “Settings” menu button and the “Device” submenu button to display the Settings > Device page. If your device supports load ramping and shedding, the “Ramping” tab and/or “Shedding” tab (Figure 5-1) will be available. The “Ramping” and “Shedding” tabs each contain a table of the load segments available for your device. Each load segment has a “Description” eld, an “Action” eld and a “Delay” eld. The “Description” eld allows you to enter a note about the equipment connected to the load segment. The “Action” eld allows you to congure the load ramping or shedding behavior by choosing from the possible actions listed in the drop-down menu. The “Delay” eld allows you to enter the delay (in seconds) before the specied action is performed. After entering the desired values, click the “Save Changes” button to make the values active. Ramping sequences are applied when AC input power is switched on. Shedding sequences are applied when AC input power is lost, increasing the battery backup runtime available for supported equipment. You can disable load shedding by setting all actions to “Remain On.” You can disable load ramping by setting all actions to “Remain Off.” Load ramping and load shedding require a Tripp Lite UPS system or PDU with switchable load banks (banks of one or more outlets that can be switched on and off remotely, independent of other outlets). A device that has switchable load banks can be classied as an autonomous device or a non-autonomous device, which determines its load ramping and load shedding characteristics (Figure 5-2). An autonomous device can execute stored load shedding and load ramping congurations independent of an SNMPWEBCARD or PowerAlert. Conguration of an autonomous UPS system requires PowerAlert or an SNMPWEBCARD (disconnect the SNMPWEBCARD network cable before attempting to use an autonomous UPS system’s RS-232 serial port). Conguration of an autonomous PDU requires an SNMPWEBCARD (the card is pre- installed in “NET” models). Figure 5-3 lists autonomous devices that are currently available. Non-autonomous devices require an SNMPWEBCARD for conguration and execution of a custom load shedding sequence. Non- autonomous devices do not support custom load ramping. UPS systems that have switchable load banks are non-autonomous devices unless they are listed in Figure 5-3. Note: Load ramping and shedding can also be congured through the telnet console. (Select the rst menu option “1- Devices” from the Main Menu, then select the rst device from the Device List menu, then select the third menu option “3- Settings”. From the Settings menu, select the second menu option “1- Device”. From the Device Settings menu, select the second menu option “2- Shedding” for shedding conguration or the third menu option “3- Ramping” for ramping conguration.) Figure 5-1: Settings > Device > Shedding & Ramping Tabs Custom Load Ramping Custom Load Shedding Configuration Execution Configuration Execution Autonomous Device Requires SNMPWEBCARD or PowerAlert. Functions without SNMPWEBCARD or PowerAlert. Requires SNMPWEBCARD or PowerAlert. Functions without SNMPWEBCARD or PowerAlert. Non-Autonomous Device Not supported. Not supported. Requires SNMPWEBCARD. Requires SNMPWEBCARD. Figure 5-2: Autonomous and Non-Autonomous Device Characteristics Part Number Series Number SMART1500CRMXL All SM2200RMDVTAA All SM2200RMXL2UP All SM2200RMXL2UTAA All SMART2200CRMXL All

SU3000RTXL2U All SUINT3000RTXL2U All Switched PDU models All with “NET” suffix Switched PDU models All with “PDU3VS” prefix Figure 5-3: Autonomous Devices1111 W. 35th Street, Chicago, IL 60609 USA www.tripplite.com/support Tripp Lite has a policy of continuous improvement. Specications are subject to change without notice. 201005222 • 932946-EN

7. Technical Support

Conrm that the SNMPWEBCARD is turned on. • Check all connections and conrm that they are secure. • Refer to the following list of problems and implement any recommended • solutions. If the problem persists after trying the recommended steps, contact • Tripp Lite Technical Support. Problem Possible Solution The IP address of the SNMPWEBCARD is unknown. If your network’s DHCP server assigned an IP address to the SNMPWEBCARD, contact your network administrator to discover the IP address assigned to the card or view it during terminal session at boot- up. You'll need to know the MAC address of the SNMPWEBCARD. If your network does not use DHCP, or if you need to assign a static IP address for another reason, follow the instructions for assigning a static IP address via terminal mode configuration. Refer to the printed manual that came with your SNMPWEBCARD or PDU for more information. Unable to perform SNMP get operations. Check the SNMP settings of the SNMPWEBCARD (see 3.9 Settings > Network). The IP address and community name of the device or application trying to perform the SNMP get operation must be entered in “NMS Access Settings” with “Read Only” or “Read/Write” permission. Unable to perform SNMP set operations. Check the SNMP settings of the SNMPWEBCARD (see 3.9 Settings > Network). The IP address and community name of the device or application trying to perform the SNMP set operation must be entered in “NMS Access Settings” with “Read/Write” permission. Unable to receive traps at your management station. Check the SNMP settings of the SNMPWEBCARD (see 3.9 Settings > Network). The IP address and community name of the management station must be entered in “NMS Access Settings” with “Read Only” or “Read/Write” permission. Also check trap recipient settings in Contacts menu and Events menu. Unable to use autodiscovery to find the agent from your management station. Check the SNMP settings of the SNMPWEBCARD (see 3.9 Settings > Network). The IP address and community name of the management station must be entered in “NMS Access Settings” with “Read/ Write” permission. Versions below 12.04.0040 are not supported. The HTTP interface displays an error message: Action Fail. If the previous command is not yet finished, another command cannot be executed. You must wait until the previous command has finished. SNMPWEBCARD e-mail notifications are not working. Before your SNMPWEBCARD can send e-mail notifications, you must enter e-mail server information and add at least one e-mail contact in the Settings > Contacts > Email Tab (Figure 3-14). Click the “SMTP Settings” button to enter the settings for your local mail server. If you do not know the correct settings, contact your network administrator. Add a new e-mail contact by clicking the “New” button and entering the information requested in the pop-up window. Test your settings by clicking the “Send Test Email” button. Additional requirements for E-mail settings: Enter a valid IP address or DNS name for the SMTP mail server. (Using a DNS name requires valid DNS server settings. See 3.9 Settings > Network.) The mail server must not require authentication.1. The mail server must be set up to relay e-mail from the subnet or IP address of the 2. SNMPWEBCARD. The “To” and “From” addresses must be valid.3. A DNS IP must be specified in the Settings > Network > TCP/IP tab page.4. Note: You also need to configure and enable each event setting through the Settings > Events page before notifications can be sent to your contacts. If you encounter a problem: Before contacting Tripp Lite Technical Support, refer to Section 6 – Troubleshooting for possible solutions. If you are still unable to resolve the problem, you can reach Tripp Lite Technical Support here: www.tripplite.com/support E-mail: [e-mail]ía del usuario SNMPWEBCARD Versión de Firmware 12.04.0048 1111 W. 35th Street, Chicago, IL 60609 USA www.tripplite.com/support Derechos Reservados © 2010 Tripp Lite. Todas las marcas registradas son propiedad exclusiva de sus respectivos propietarios.

3.5 Actions > Charges 7

7. Assistance technique 18

3.5 Actions > Charges

7. Assistance technique

3.7 Settings > Events

5.0 Load Ramping and Shedding