LG LMX510EW - Phone

LMX510EW - Phone LG - Free user manual and instructions

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USER MANUAL LMX510EW LG

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

  • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • This device is not suitable for people who have a visual impairment due to the touchscreen keyboard.
  • Descriptions are based on the device default settings.
  • Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.
  • Modifying the device's operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.
  • Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.
  • Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.
  • Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.
  • This user guide is written in major languages for each country. Depending on the language used, content may partly differ.

Instructional notices

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WARNING: Situations that could cause injury to the user and third parties.

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CAUTION: Situations that may cause minor injury or damage to the device.

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NOTE: Notices or additional information.

Table of contents

5 Guidelines for safe and efficient use

01

Custom-designed Features

13 Video recording features
15 Gallery features
18 Sound quality and effects features
18 Google Assistant
20 Audio Recorder
21 Fingerprint recognition
25 Multi-tasking feature

02

Basic Functions

28 Product components and accessories
29 Parts overview
32 Turning the power on or off
33 Installing the SIM card
35 Inserting the memory card
37 Removing the memory card
37 Battery
39 Touch screen
42 Home screen
52 Screen lock
57 Memory card encryption
58 Taking screenshots
58 Entering text
65 Do not disturb

03

Useful Apps

67 Installing and uninstalling apps
68 App trash
69 App Shortcuts
70 Phone
74 Messaging
75 Camera
86 Gallery
89 Contacts
92 QuickMemo+
94Clock
95 Calendar
96 Tasks
96 Music
97 Calculator
97 E-mail
99 File Manager
99 Smart Doctor
100 LG Mobile Switch
100 Downloads
101 SmartWorld
102 RemoteCall Service
102 Google apps

04

Settings

106 Settings
106 Network
117 Sound
118 Display
119 General

05

Appendix

131 LG Language Settings
131 LG Bridge
132 Phone software update
134 Anti-Theft Guide
135 Open Source Software Notice Information
135 Regulatory information (Regulation ID number, E-labeling, etc.)
136 Trademarks
137 DECLARATION OF CONFORMITY
137 Contact office for compliance of this product
137 Wi-Fi (WLAN)
138 More information
141 FAQ

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

  • The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.
  • While there may be differences between the SAR levels of various LG device models, they are all designed to meet the relevant guidelines for exposure to radio waves.
  • The SAR limit recommended by the International Commission on Non-Ionizing Radiation Protection (ICNIRP) is 2W/kg averaged over 10g of tissue.
  • The highest SAR value for this model tested for use at the ear is 0.631 W/kg (10 g) and when worn on the body is 1.429 W/kg (10 g).
  • This device meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 5mm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 5mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Product care and maintenance

  • Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories.
  • Some contents and illustrations may differ from your device without prior notice.
  • Do not disassemble this unit. Take it to a qualified service technician when repair work is required.
  • Repairs under warranty, at LG's discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.
  • Keep away from electrical appliances such as TVs, radios and personal computers.
  • The unit should be kept away from heat sources such as radiators or cookers.
  • Do not drop.
  • Do not subject this unit to mechanical vibration or shock.
  • Switch off the device in any area where you are required to by special regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.
  • Do not handle the device with wet hands while it is being charged. It may cause an electric shock and can seriously damage your device.
  • Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.
  • Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).
  • Do not charge the device when it is on soft furnishings.
  • The device should be charged in a well ventilated area.
  • Do not subject this unit to excessive smoke or dust.
  • Do not keep the device next to credit cards or transport tickets; it can affect the information on the magnetic strips.
  • Do not tap the screen with a sharp object as it may damage the device.

  • Do not expose the device to liquid or moisture.

  • Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.
  • Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.
  • Your device is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.
  • If your device gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.
  • The liquid in your wet device, changes the colour of the product label inside your device. Damage to your device as a result of exposure to liquid is not covered under your warranty.
  • A mobile device requires proper air circulation in order to dissipate heat. Direct skin contact and inadequate circulation of air flow to the device may cause the device to overheat. The device must be at least 1.0cm from between the user's body.
  • Prevent dust of any other foreign substances from getting into the Charger/USB cable port. It may cause heat or fire.

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

  • Do not use your device near medical equipment without requesting permission. Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.
  • Pacemaker manufacturers recommend that you leave at least 15~cm of space between other devices and a pacemaker to avoid potential interference with the pacemaker.
  • This device may produce a bright or flashing light.
  • Some hearing aids might be disturbed by devices.

  • Minor interference may affect TVs, radios, PCs etc.

  • Use your device in temperatures between 0^ and 40^ , if possible. Exposing your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

  • Do not use a hand-held device while driving.
  • Give full attention to driving.
  • Pull off the road and park before making or answering a call if driving conditions so require.
  • RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.
  • When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.
  • If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

Avoid damage to your hearing

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To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

  • When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to.

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  • Excessive sound pressure from earphones and headphones can cause hearing loss.

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

  • Do not use your device at a refueling point.
  • Do not use near fuel or chemicals.
  • Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your device or accessories.

In aircraft

Wireless devices can cause interference in aircraft.

  • Turn your device off before boarding any aircraft.
  • Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider.

Battery information and care

  • You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery's performance.
  • Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.
  • Do not disassemble or short-circuit the battery.
  • Keep the metal contacts of the battery clean.
  • Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing.
  • Recharge the battery if it has not been used for a long time to maximise usability.
  • Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.
  • Do not leave the battery in hot or cold places, as this may deteriorate battery performance.
  • Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
  • Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption of the charger.
  • Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.
  • Make sure that no sharp-edged items such as animal's teeth or claws, come into contact with the battery. This could cause a fire.
  • Power Consumption (Networked Standby Mode): 0.7 W

Securing personal information

  • Make sure to protect your personal information to prevent data leakage or misuse of sensitive information.
  • Always back up important data while using the device. LG is not responsible for any data loss.
  • Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.
  • Read the permission screen carefully while downloading applications.

  • Be cautious using the applications that have access to multiple functions or to your personal information.

  • Check your personal accounts regularly. If you find any sign of misuse of your personal information, ask your service provider to delete or change your account information.
  • If your device is lost or stolen, change the password of your account to secure your personal information.
  • Do not use applications from unknown sources.

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Notice for Battery replacement

  • Li-ion Battery is a hazardous component which can cause injury.
  • Battery replacement by non-qualified professional can cause damage to your device.
  • Do not replace the battery by yourself. The battery can be damaged, which can cause overheat and injury. The battery must be replaced by the authorised service provider. The battery should be recycled or disposed separately from household waste.
  • In case this product contains a battery incorporated within the product which cannot be readily removed by end-users, LG recommends that only qualified professionals remove the battery, either for replacement or for recycling at the end of this product's working life. To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.
  • Removal of the battery will involve dismantling of the product case, disconnection of the electrical cables/contacts, and careful extraction of the battery cell using specialized tools. If you need the instructions for qualified professionals on how to remove the battery safely, please visit http://www.lge.com/global/sustainability/environment/take-back-recycling.

01

Custom-designed Features

Video recording features

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front camera.

Tap > then tap / to switch between the standard and wide-angle.

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Front camera

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See Starting the camera for details.
- You can switch between the standard and wide-angle camera lenses on the front camera only.

Portrait

You can take a sharp portrait by applying the camera lens blur effect.

1 Tap > , then tap Portrait.

2 Tap to take a photo.

  • To adjust blur strength, drag the slide bar to the left or right.

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  • This feature is not available If the surroundings are too dark.
  • After applying this feature, tap the desired position on the preview screen to automatically apply the exposure value and focus when using the rear camera, or exposure value only when using the front camera.

Creating a movie

You can create a new movie by putting images and videos together.

1 Tap 0 > 国 , select an album, then tap > Create movie.
2 Select images or videos for your movie and tap NEXT.
3 Edit the selected images and videos and then tap SAVE.

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Deleting files

You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.

Adding files

You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.

Rearranging files

To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.

Adding file effects

Tap to add a theme or background music, change the font.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time) by tapping

Previewing a file

Check your new video before saving it by tapping After the playback time elapses, the next file is played automatically.

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  • A maximum of 50 images and videos can be used to create a video.
  • The playback time for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second.
  • This feature may not support some image or video formats.

Making a GIF

You can easily make a GIF file using recorded videos or photos.

Making a GIF by using recorded videos

1 At the desired starting point while watching a video, tap GIF
2 Select the length of the GIF you want to create.

  • GIF is generated for the time selected from the current time.
  • For videos less than 5 seconds, GIF images are automatically generated for the remaining time.

Making a GIF by using photos

1 While viewing an album, tap > Create GIF.
2 Select the desired photos to create a GIF file and then tap NEXT.

  • You can add more images and adjust the GIF speed, screen ratio, and file order.

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  • You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person's rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.
  • A maximum of 100 images can be used to create a GIF file.

Sound quality and effects features

DTS:X 3D Surround

You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device.

Tap > Settings>Sound>Sound quality and effects> DTS:X 3D Surround, then tap to activate this feature.

Adjusting the sound direction

You can adjust the sound direction as desired.

1 Tap> Settings> Sound> Sound quality and effects> DTS:X 3D Surround, then tap...
2 Select sound direction.

Google Assistant

Google Assistant overview

You can launch or use desired apps with your voice.

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  • To use this feature, first connect to the network and sign in to your Google Account.
  • This feature may not work properly or voice recognition accuracy may decrease in areas where Wi-Fi or mobile network signal strength is weak.
  • This function may be not supported, or the supported languages may differ depending on the service area.

Launching Google Assistant

1 Press and hold from the Home screen to launch Google Assistant.
2 Tap GET STARTED.
3 Follow the on-screen instructions and say "Ok Google".

  • The device saves your voice data for recognition.

4 Select whether to use voice recognition unlock feature.
- When this feature is activated, you can unlock the screen by saying "Ok Google" while the screen is turned off or locked.

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  • This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password. When a similar voice or your recorded voice is used, the screen may be unlocked.
  • To use this feature, tap > Settings > General > Lock screen & security > Select screen lock, and then use the screen lock method you set to unlock the device. Tap the voice recognition unlock feature, and drag , then enter the currently used unlock method again. Note that Swipe is excluded.
  • You need to unlock the device by using the specified method after failing to unlock the device with voice recognition. See Setting a screen lock for details.

5 Tap Save.

Launching Google Assistant with your voice

1 Say "Ok Google" when the screen is turned off or locked.
2 Say a command or question when "Hi, how can I help?" appears on the screen.

Launching Google Assistant from the Home screen

1 Touch and hold on the Home screen.
2 Say a command or question when "Hi, how can I help?" appears on the screen.

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  • Voice recognition accuracy may decrease if you speak with an unclear voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

Audio Recorder

You can record and save your voice or others' voices from important events. Recorded voice files can be played back or shared.

1 Tap > Essentials>Audio Recorder.

  • To add an event, tap > Add tags > Add under Event. Then, add an event to the desired date.
  • To save the recording's location details, tap : >Add tags >Add under Location.

2 Tap

To pause recording, tap

3 Tap to end the recording.
- The file is saved automatically and the recorded files screen appears.
4 Tap to play the recorded voice.

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  • Tap to view the recorded files. You can play a recorded voice file from the list.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

To unlock the screen.
- To view the locked content in the Gallery or QuickMemo+.
- Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

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  • Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint.
  • If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.

  • The device has a fingerprint sensor. Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.
  • When water, dust or other foreign substance is on the fingerprint sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.
  • A fingerprint may not be recognised properly if the surface of your finger has a scar or is not smooth due to being soaked in water.
  • If you bend your finger or use the fingertip only, your fingerprint may not be recognised. Make sure that your finger covers the entire surface of the fingerprint sensor.
  • Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.
  • The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

1 Tap > Settings > General > Lock screen & security > Fingerprints.

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  • A lock screen must be set in order to be able to use this feature.
  • If the screen lock is not active, configure the lock screen by following the on-screen instructions. See Setting a screen lock for details.

2 Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint.

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  • Gently press the fingerprint sensor so that the sensor can recognise your fingerprint.
  • Ensure that your fingertip covers the entire surface of the fingerprint sensor.

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3 Follow the on-screen instructions.

  • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.

4 When the fingerprint registration is done, tap OK.

  • Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

1 Tap > Settings > General > Lock screen & security > Fingerprints.
2 Unlock according to the specified lock method.
3 From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

1 Tap > Settings > General > Lock screen & security > Fingerprints.
2 Unlock according to the specified lock method.
3 On the fingerprint settings screen, activate the desired function:

  • Screen lock: Unlock the screen with a fingerprint.
  • Content lock: Unlock content with a fingerprint. To do this, make sure that the content lock is set.

Multi-tasking feature

Multi window

You can use two apps at the same time by separating the screen into the multiple windows.

1 Tap from the Home touch buttons.
- Recently-used apps appear.
2 Tap at the top of the desired app to use the Multi window feature.
- The selected app appears at the top half of the screen.

Alternatively,

1 Touch and hold while using an app.

  • Recently-used apps appear on the split screen.
    2 Tap at the top of the desired app to use the Multi window feature.
  • The selected app appears at the top half of the screen.

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  • To deactivate the Multi window feature, touch and hold on the Home touch button.
  • To adjust the size of the split screen, drag — at the center of the screen.
  • The Multi window feature is not supported by some LG apps and the apps downloaded from the Play Store.

Overview screen

The Overview screen provides a preview of your recently used apps.

To view the list of recently used apps, tap on the Home, then tap the displayed app.

  • Touch and hold an app and drag it to the top of the screen to start the app with the Multi window feature. You can also tap at the top of each app.

02

Basic Functions

Product components and accessories

The following items are included with your device.

Device

  • Charger

  • Stereo headset

  • Quick Start Guide

USB cable

  • Ejection pin

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  • The items described above may be optional.
  • The items supplied with the device and any available accessories may vary depending on the area and service provider.
  • Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.
  • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre.

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  • If any of these basic items are missing, contact the dealer from which you purchased your device.
  • To purchase additional items, contact an LG Customer Service Centre.
  • Some items in the product box are subject to change without notice.
  • The appearance and specifications of your device are subject to change without notice.
    Device specifications may vary depending on the area or service provider.
  • Remove the protective film from the Fingerprint sensor before use of the fingerprint recognition feature.

Parts overview

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Do NOT attempt to remove the back cover.

This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury.

  • Proximity/Ambient light sensor

  • Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

  • Ambient light sensor: The ambient light sensor analyses the ambient light intensity when the auto-brightness control mode is turned on.

Volume keys

  • Adjust the volume for ringtones, calls or notifications.
  • While using the Camera, gently press a Volume key to take a photo. To take continuous photos, press and hold the Volume key.
  • Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

  • Power/Lock key

  • Briefly press the key when you want to turn the screen on or off.

  • Press and hold the key when you want to select a power control option.

  • Fingerprint sensor

  • Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See Fingerprint recognition overview for details.

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  • Some functions may be restricted for access, depending on the device specifications.
  • Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen.
  • Screen-protective film or accessories may interfere with the proximity sensor.
  • If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly.

Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call.

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Good example Bad example

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Do not cover the microphone.Microphone

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

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  • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Restarting the device

When the device is not working properly or does not respond, restart it by following the instructions below.

1 Press and hold the Power/Lock key and the Volume Down (-) key at the same time until the power is turned off.
2 When the device is restarted, release the key.

Power control options

Press and hold the Power/Lock key, then select an option.

  • Power off: Turn the device off.
  • Power off and restart: Restart the device.
  • Turn on Airplane mode: Block telecommunication-related functions, including making phone calls, messaging and browsing the Internet. Other functions remain available.

Installing the SIM card

Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device.

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  • Be careful with the ejection pin since it has a sharp edge.

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  • In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly.

1 Insert the ejection pin into the hole on the card tray.

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2 Pull out the card tray.

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3 Put the SIM card on the card tray with the gold-coloured contacts facing downwards.

Put the primary SIM card on the SIM card tray 1 and the secondary SIM card on the SIM card tray 2.

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4 Insert the card tray back into the slot.

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  • This device supports only Nano SIM cards.

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  • For problem-free performance, it is recommended to use the device with the correct type of SIM card. Always use a factory-made SIM card supplied by the operator.
  • If you insert the card tray into your device while the card tray is wet, your device may be damaged. Always make sure the card tray is dry.

Precautions when using the SIM card

  • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card.
  • Be careful not to damage the SIM card when you insert or remove it.

Inserting the memory card

Insert the memory card into your device.

The device can support up to a 2 TB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device.

1 Insert the ejection pin into the hole on the card tray.
2 Pull out the card tray.

3 Put the memory card on the card tray with the gold-coloured contacts facing downwards.

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4 Insert the card tray back into the slot.

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  • Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

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  • Frequent writing and erasing of data may shorten the memory card lifespan.

Removing the memory card

Unmount the memory card before removing it for safety.

1 Tap > Settings > General > Storage >
2 Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.
3 Remove the memory card from the card tray.
4 Insert the card tray back into the slot.

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  • Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

Battery

Charging the battery

Before using the device, fully charge the battery.

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  • Do not use the external terminal, charging cable or gender for the device in presence of moisture. This may cause fire, electric shock, injury, or device malfunction. If there is moisture, stop using the device immediately and remove the moisture completely.
  • Make sure to use the USB cable provided with your device.
  • Make sure to use an LG-approved charger and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.
  • Your device has an internal rechargeable battery. For your safety, do not remove the embedded battery.
  • Using the device when it is charging may cause electric shock. To use the device, stop charging it.

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  • Remove the charger from the power socket after the device is fully charged. This prevents unnecessary power consumption.
  • A charging adapter that supports fast charging is included with the product.
  • The fast charging feature may not work if a fast charging adapter other than the genuine adapter provided with the product is used.
  • Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer. This may take a longer time than plugging the adapter to a wall outlet.
  • Do not charge the battery by using a USB hub that is unable to maintain the rated voltage. Charging may fail or unintentionally stop.

Precautions when using the device

  • Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories.
  • Failure to follow the instructions in this guide and improper use may damage the device.

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously.

Cancel background operations to increase battery life.

To minimise battery consumption, follow these tips:

  • Turn off the Bluetooth® or Wi-Fi network function when not using them.
  • Set the screen timeout to as short a time as possible.
  • Minimise the screen brightness.
  • Set a screen lock when the device is not used.
  • Check the battery level while using any downloaded apps.

Touch screen

You can familiarise yourself with how to control your device by using touch screen gestures.

Tapping

Lightly tap with your fingertip to select or run an app or option.

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Touching and holding

Touch and hold for several seconds to display a menu with available options.

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Double-tapping

Tap twice quickly to zoom in or out on a web page or map.

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Dragging

Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.

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Swiping

Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more.

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Pinching and spreading

Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.

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  • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor.

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  • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material.
  • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
  • Do not press the screen with excessive force.
  • Gently tap with your fingertip on the option you want.
  • Touch control may not work properly if you tap while wearing a glove or by using the tip of your fingernail.
  • Touch control may not work properly if the screen is moist or wet.
  • The touch screen may not function properly if a screen-protective film or accessory purchased from a third party store is attached to the device.
  • Displaying a static image for extended periods of time may result in after-images or screen burn-in. Turn off the screen or avoid displaying the same image for a long time when you do not use the device.

Home screen

Home screen overview

The Home screen is the starting point for accessing various functions and apps on your device. Tap on any screen to directly go to the Home screen.

You can manage all apps and widgets on the Home screen. Swipe the screen left or right to view all installed apps at a glance.

Home screen layout

You can view all apps and organise widgets and folders on the Home screen.

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  • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider.

  • Status bar: View status icons, the time and the battery level.

  • Weather widget: View the information of weather and time for a specific area.
  • Google Search widget:Type or speak to pull open Google Search.
  • Page icon: Display the total number of Home screen canvases. You can tap the desired page icon to go to the page you selected. The icon reflecting the current canvas will be highlighted.
  • Quick access area: Fix main apps at the bottom of the screen so that they can be accessed from any Home screen canvas.

Home touch buttons

  • :Return to the previous screen. Close the keypad or pop-up windows.
  • : Tap to go to the Home screen. To launch Google Assistant, touch and hold.
  • Tap to view a list of recently used apps or run an app from the list. To delete all the recently used apps, tap CLEAR ALL. To use two apps at the same time with the Multi window feature, touch and hold the button while using an app.
  • Choose which SIM card you are going to use. Tap and hold to configure the Dual SIM card settings.

Editing the Home touch buttons

You can rearrange the Home touch buttons or add frequently used functions to the Home touch buttons area.

Tap > Settings > Display > Home touch buttons > Button combination and customise the settings.

  • Several functions, including QSlide, Notification and Capture+, are provided. A maximum of two additional items can be added.

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Hiding the Home touch buttons

You can hide the Home touch buttons to view in a larger screen while using an app.

1 Tap > Settings > Display > Home touch buttons > Hide Home touch buttons.

2 Select apps to hide the Home touch buttons whiling using the app, and tap.

  • The Home touch buttons disappear 3 seconds after the last touch.
  • To view the Home touch buttons again, drag the bottom of the screen upwards.

Lock/hide icon

The icon to lock or hide the Home touch buttons appears at the bottom left of the screen.

If you want to lock the Home touch buttons while hiding the buttons, tap on the left of the Home touch buttons.

To hide the Home touch buttons again, double-tap ■.

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  • Some features may not be supported while hiding the Home touch buttons.

Status icons

When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device's status by viewing notification icons displayed on the status bar.

*No signal
#Data is being transmitted over the network
@Alarm is set
#Vibrate mode is on
#Bluetooth is on
#Connected to a computer via USB
#Battery level
+Airplane mode is on
×Missed calls
#Wi-Fi is connected
×Mute mode is on
#GPS is on
#Hotspot is on
#No SIM card

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  • Some of these icons may appear differently or may not appear at all, depending on the device's status. Refer to the icons according to the actual environment and area in which you are using the device and your service provider.
  • Displayed icons may vary, depending on the area or service provider.

Notifications panel

You can open the notifications panel by dragging the status bar downward on the main screen.

  • To open the quick access icons list, drag the notifications panel downwards or tap .
  • To rearrange, add, or remove icons, tap EDIT.
  • If you touch and hold the icon, the settings screen for the corresponding function appears.

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  • You can use the notifications panel even on the lock screen. Drag the notifications panel while the screen is locked to quickly access the desired features.

Switching the screen orientation

You can set the screen orientation to automatically switch according to the device's physical orientation.

On the notification panel, tap Rotation from the quick access icon list.

You can also tap > Settings > Display and activate Auto-rotate screen.

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Editing the Home screen

On the Home screen, touch and hold on an empty space, then select the desired action from below.

  • To rearrange the Home screen canvases, touch and hold on a canvas, then drag it to another location.
  • To add a widget to the Home screen, touch and hold on a blank area of the Home screen, then select Widgets.
  • To change a theme touch and hold on a blank area of the Home screen, then select Theme.

You can also tap > Settings > Display > Theme, then select a theme to apply to the device.

  • To configure the Home screen settings, touch and hold on a blank area of the Home screen, then select Home screen settings. See Home screen settings for details.
  • To view or reinstall the uninstall apps, touch and hold on a blank area of the Home screen, then select App trash. See App trash for details.
  • To change the default screen, touch and hold on a blank area of the Home screen, move to desired screen, tap , then tap the screen once more.

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Viewing the background theme

You can view only the background image by hiding the apps and widgets on the Home screen.

Spread two fingers apart on the Home screen.

  • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap

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Moving apps on the Home screen

On the Home screen, touch and hold an app, then drag it to another location.

  • To keep frequently used apps at the bottom of the Home screen, touch and hold an app, then drag it to the quick access area at the bottom.
  • To remove an icon from the quick access area, drag the icon to the Home screen.

Using folders from the Home screen

Creating folders

On the Home screen, touch and hold an app, then drag it over another app.

  • A new folder is created and the apps are added to the folder.

Editing folders

On the Home screen, tap a folder and do one of the following actions.

  • To edit the folder name and colour, tap the folder name.
  • To add apps, touch and hold an app, then drag it over the folder and release it.
  • To remove an app from the folder, touch and hold the app and drag it to outside the folder. If the removed app is the only one app that existed in the folder, the folder is removed automatically.
  • You can also add or remove apps after tapping + in the folder.

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  • You cannot change the folder colour while using downloaded theme.

Home screen settings

You can customise the Home screen settings.

1 Tap > Settings > Display > Home screen.
2 Customise the following settings:

  • Select Home: Select a Home screen mode.
  • Wallpaper: Change the Home screen background wallpaper.
  • Screen swipe effect: Select an effect to apply when the Home screen canvas switches.

  • Icon shape: Choose if you want icons to have square or rounded corners.

  • Sort apps by: Set how apps are sorted on the Home screen.
  • Grid: Change the app arrangement mode for the Home screen.
  • Hide apps: Select which apps you want to hide from the Home screen.
  • Loop Home screen: Enable to allow continuous Home screen scrolling (loop back to first screen after the last screen).
  • Search: Search by swiping down on the Home screen.

Screen lock

Screen lock overview

Your device's screen turns off and locks itself if you press the Power/Lock key. This also happens after the device is left idle for a specified period of time.

If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately.

To ensure security and prevent unwanted access to your device, set a screen lock.

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  • A screen lock prevents unnecessary touch input on the device screen and reduces battery consumption. We recommend that you activate the screen lock while not using the device.

Setting a screen lock

There are several options available for configuring the screen lock settings.

1 Tap > Settings > General > Lock screen & security > Select screen lock and then select the method you prefer.
2 Customise the following settings:

  • None: Deactivate the screen lock function.
  • Swipe: Swipe on the screen to unlock the screen.
  • Knock Code: Tap the screen in a pattern to unlock the screen.
  • Pattern: Draw a pattern to unlock the screen.
    PIN: Enter a numeric password to unlock the screen.
  • Password: Enter an alphanumeric password to unlock the screen.
  • FingeraPrints: Unlock the screen by using your fingerprint.

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  • If you incorrectly attempt to unlock the device 5 times, the screen is blocked for 30 seconds.

Secure start-up settings

When you select Knock Code, Pattern, PIN or Password as a screen lock method, you can configure your device to be locked whenever turning on the device in order to secure your data.

  • You cannot use all functions, except for emergency calls until you unlock the device.
  • If you forget your decryption password, you cannot restore encrypted data and personal information.

Precautions for the secure start-up feature

  • If you forget your decryption password, you cannot restore encrypted data and personal information.
  • Be sure to keep your screen lock passwords separately.
  • If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
  • Be cautious not to enter incorrect screen lock passwords more than the specified times.
  • When you turn on the device right after the device resets, encryption also starts. If you stop the encryption arbitrarily, the data may be damaged. Be sure to wait until the reset is completed.

Customise Lock screen

You can customise lock screen.

1 Tap > Settings > General > Lock screen & security > Customize Lock screen.
2 Select a function you want to set.

  • Wallpaper: Allows you to set the background for your Lock screen.
  • Clock: Allows you to set where to position the clock on the Lock screen.
  • Shortcuts: Allows you to choose apps to run on your Lock screen. This setting appears only when a screen lock is set.
  • Contact info for lost phone: Allows you to set text to be displayed on the Lock screen to identify the phone's owner.

Secure lock settings

You can set secure lock settings.

1 Tap > Settings > General > Lock screen & security > Secure lock settings.
2 Select a function you want to set.

  • Lock timer: Allows you to set the amount of time before the screen automatically locks after the backlight turns off (time-out due to inactivity).
  • Power key instantly locks: Enable this option to instantly lock the screen when the Power/Lock button is pressed. This setting overrides the Security Lock timer setting.
  • Smart Lock: Allows you to set trusted devices, places, voice, and/or on-body detection that will allow your phone to remain unlocked.

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  • Menus you can set may be different depending on lock screen methods you choose.

KnockON

You can turn the screen on or off by double-tapping the screen.

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  • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
  • When tapping the screen, use your fingertip. Do not use a fingernail.
  • To use the KnockON feature, make sure that the proximity/light sensor is not blocked by a sticker or any other foreign substance.

Turning the screen on

Double-tap the middle of the screen.

  • Tapping the top or bottom of the screen may decrease the recognition rate.

Turning the screen off

Double-tap on an empty space on the Home screen and Lock screen.

You can also double-tap an empty space on the status bar.

Knock Code

You can unlock the screen by creating your own Knock Code. When the screen is locked, you can directly access the Home screen by tapping the screen in a specified sequence.

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  • You can use your Knock Code together with the KnockOn feature.
  • Make sure to use your fingertip when tapping the screen.

Creating a Knock Code

1 Tap > Settings > General > Lock screen & security > Select screen lock > Knock Code.
2 Tap the squares in a pattern of your choice to create a Knock Code and tap NEXT.
3 Input the created Knock Code again for verification, then tap CONFIRM.

Unlocking the screen with a Knock Code

Unlock the screen by inputting the Knock Code you have created.

You can also input your Knock Code on the touch screen when the screen is turned off.

  • It is also possible to enter a Knock Code when the lock screen is turned on.

Memory card encryption

You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device.

1 Tap > Settings > General > Lock screen & security > Encryption & credentials > Encrypt SD card.
2 Read the on-screen overview of memory card encryption and then tap CONTINUE to continue.
3 Select an option and tap ENCRYPT NOW.

  • New data encryption: Encrypt only data that is saved on the memory card after encryption.
  • Full encryption: Encrypt all the data currently saved on the memory card.
  • Exclude media files: Encrypt all files, except for media files such as music, photos and videos.

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  • To encrypt the memory card, make sure that a screen lock is set using a PIN or password.
  • Once memory card encryption starts, some functions are not available.
  • If the device is turned off while encryption is underway, the encryption process will fail, and some data may be damaged. Therefore, be sure to check if the battery level is sufficient before starting encryption.
  • Encrypted files are accessible only from the device where the files were encrypted.
  • The encrypted memory card cannot be used on another LG device. To use the encrypted memory card on another mobile device, format the card.
  • You can activate memory card encryption even when no memory card is installed into the device. Any memory card that is installed after encryption will automatically be encrypted.

Taking screenshots

You can take screenshots of the current screen you are viewing.

Via a shortcut

Press and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds.

  • Screenshots can be viewed from the Screenshot folder in the Gallery.

Via Capture+

On the screen where you want to take a screenshot, drag the status bar downwards, then tap 2 .

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  • When the screen is turned off or locked, you can access Capture+ by pressing the Volume Up (+) key twice. To use this feature, tap ( \bigcirc > Settings > General > Shortcut keys and turn on Open Capture+.
    See Writing notes on a screenshot for details.

Entering text

Using the Smart keyboard

You can use the Smart keyboard to enter and edit text.

With the Smart keyboard, you can view text as you type without bothering to alternate between the screen and a conventional keyboard. This allows you to easily find and correct errors when typing.

Moving the cursor

With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right.

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  • This option is available only on the QWERTY keyboard.

Suggesting words

Smart keyboard automatically analyses your usage patterns to suggest frequently used words as you type. The longer you use your device, the more precise the suggestions are.

Enter text, then tap a suggested word or gently drag the left or right side of the keyboard upwards.

  • The selected word is automatically entered. You do not need to manually type every letter of the word.

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Changing the QWERTY keyboard layout

You can add, delete or rearrange keys on the bottom row of the keyboard.

1 Tap > Settings > General > Language & input > On-screen keyboard > LG Keyboard > Keyboard height and layout > QWERTY keyboard layout.

You can also tap on the keyboard and tap Keyboard height and layout > QWERTY keyboard layout.

2 Tap a key on the bottom row, then drag it to another position.

  • You can select and organise frequently used symbols.

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  • This option is available on the QWERTY, QWERTZ and AZERTY keyboards.
  • This function may not be supported for some languages.

Customising the keyboard height

You can customise the keyboard height to maximise hand comfort when typing.

1 Tap > Settings > General > Language & input > On-screen keyboard > LG Keyboard > Keyboard height and layout > Keyboard height.

You can also tap on the keyboard and tap Keyboard height and layout > Keyboard height.

2 Adjust the keyboard height.

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Selecting a landscape keyboard mode

You can select a landscape keyboard mode from several choices.

1 Tap > Settings > General > Language & input > On-screen keyboard > LG Keyboard > Keyboard height and layout > Keyboard type in landscape.

You can also tap on the keyboard and tap Keyboard height and layout > Keyboard type in landscape.

2 Select a keyboard mode.

Splitting the keyboard

You can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode.

To split the keyboard, turn the device horizontally and spread it apart on both sides with holding the keyboard with two fingers. To attach the keyboard, close it with pressing with two fingers.

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One-handed operation mode

You can move the keyboard to one side of the screen so that you can use the keyboard with one hand.

1 Tap > Settings > General > Language & input > On-screen keyboard > LG Keyboard > Keyboard height and layout > One-handed operation.

You can also tap on the keyboard and tap Keyboard height and layout > One-handed operation.

2 Press the arrow displayed next to the keyboard to move the keyboard in the direction you want.

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Adding languages to the keyboard

You can make additional languages available for keyboard input.

1 Tap > Settings > General > Language & input > On-screen keyboard > LG Keyboard > Select languages.
2 Select the languages you want to make available.

Copy and Paste

You can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them.

1 Touch and hold around the text you want to copy or cut.
2 Drag to specify the area to copy or cut.
3 Select either CUT or COPY.

  • Cut or copied text is automatically added to the clipboard.

4 Touch and hold the text input window, then select PASTE.

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  • If there is no item that has been copied or cut, the PASTE option will not appear.

Entering text by using voice

On the keyboard, touch and hold and then select.

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  • To maximise the voice command recognition, speak clearly.
  • To enter text with your voice, make sure that your device is connected to a network.
  • To select the language for voice recognition, tap Languages on the voice recognition screen.
  • This function may be not supported, or the supported languages may differ depending on the service area.

Clip Tray

If you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time.

1 On the keyboard, touch and hold and select.

You can also touch and hold the text input window, then select CLIP TRAY.

2 Select and paste an item from the clip tray.

  • A maximum of 20 items can be saved to the clip tray.
  • Tap to lock saved items in order not to delete them, even when the maximum quantity is exceeded. A maximum of ten items can be locked. To delete locked items, unlock them first.
  • Tap to delete the items saved to the clip tray.

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  • The clip tray may not be supported by some downloaded apps.

Do not disturb

You can limit or mute notifications to avoid disturbances for a specific period of time.

Tap > Settings > Sound > Do not disturb.

Mode and select the mode you want:

  • Priority only: Receive sound or vibrate notifications for the selected apps. Even when Priority only is turned on, alarms still sound.
  • Total silence: Disable both the sound and vibration.

  • Select priorities: Receive alarms and the notifications for the selected apps.

  • App notifications: Select apps to receive the notifications.

  • Calls from: Set up a range of notifications when receiving a call.

  • Repeated calls: Second call from same caller within 15 min is not silenced.
  • Messages from: Set up a range of notifications when receiving a message.

  • Use Do not disturb: Turn on the Do not disturb feature.

  • SCHEDULE: Set the schedule for which you want to turn on the Do not disturb feature.

03

Useful Apps

Installing and uninstalling apps

Installing apps

Access an app store to search and download apps.

  • You can use SmartWorld, Play Store or the app store provided by your service provider.

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  • Some app stores may require you to create an account and sign in.
  • Some apps may charge fees.
  • If you use mobile data, you may be charged for data usage, depending on your pricing plan.
  • SmartWorld may not be supported depending on the area or service provider.

Uninstalling apps

Uninstall apps that you no longer use from your device.

Uninstalling with the touch and hold gesture

On the Home screen, touch and hold the app to uninstall, then drag it over. Delete at the top of the screen.

  • If apps were uninstalled within 24 hours from now, you can reinstall them. See App trash for details.

Uninstalling by using the settings menu

Tap > Settings > General > Apps & notifications > App info, select an app, then tap Uninstall.

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  • Some apps cannot be uninstalled by users.

Uninstalling apps from the app store

To uninstall an app, access the app store from which you download the app and uninstall it.

Installing and uninstalling apps during the setup

When you turn on the device for the first time, you can download recommended apps.

You can skip to the next step without installation.

App trash

You can view the uninstall apps on the Home screen. You can also reinstall apps which were uninstall within 24 hours from now.

1 Tap > Management > App trash.

You can also touch and hold an empty area of the Home screen, then tap App trash.

2 Activate the desired function:

  • Restore: Reinstall the selected app.
  • Remove the uninstalled apps permanently from the device.

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  • Uninstalled apps are automatically removed from the device 24 hours after they were uninstalled. If you want to reinstall the uninstalled apps, you must download them again from the app store.
  • This feature is activated on the default Home screen only. If you uninstall apps while using the EasyHome screen or other launcher, they are immediately and permanently removed from the device.

App Shortcuts

On the Home screen, touch and hold an app icon such as Call, Message, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts.

  • Tap to configure the settings for the desired app's widget.
  • Tap to view the information for the desired app.

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  • This feature is available only on some apps.

Phone

Voice call

Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls.

Making a call from the keypad

1 TapO>Diat
2 Make a call by using a method of your choice:

  • Enter a phone number and tap
  • Touch and hold a speed dial number.
  • Search for a contact by tapping the initial letter of a contact name in the contact list, and then tap

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  • To enter "+" when making an international call, touch and hold number 0.
  • See Adding contacts for details on how to add phone numbers to the speed dial list.

Making a call from the contact list

1 TapO>Contacts.
2 From the contact list, select a contact and tap

Answering a call

To answer a call, drag on the incoming call screen.

  • When the stereo headset is connected, you can make calls by using the call/end button on the headset.
  • To end a call without turning off the screen, tap > Settings > Network > Call > Common > Answer and end calls and then activate End call with the Power key.

Rejecting a call

To reject an incoming call, drag across the incoming call screen.

  • To send a rejection message, drag the rejection message option across the screen.
  • To add or edit a rejection message, tap > Settings > Network > Call > Common > Call blocking & Decline with message > Decline with message.
  • When a call is coming in, press the Volume Up (+), Volume Down (-) or Power/Lock key to mute ringtone or vibration, or to hold the call.

Checking an incoming call while using an app

When a call comes in while using an app, a pop-up notification can be displayed at the top of the screen. You can receive the call, reject the call, or send message from the pop-up screen.

Viewing missed calls

If there is a missed call, the status bar at the top of the screen displays × To view missed call details, drag the status bar downwards. You can also tap 0 > 0 Call logs.

Functions accessible during a call

During a call, you can access a variety of functions by tapping the on-screen buttons:

  • Contacts: View the contact list during a call.
  • Hold: Hold a call.
  • Dialpad: Display or hide the dial pad.
  • Speaker: Turn on the speakerphone function.
  • Mute: Mute your voice so that your voice cannot be heard by the other party.
  • Bluetooth: Switch the call to a Bluetooth device that is paired and connected.
    :End a call.
    :Access additional call options.

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  • Available settings items may vary depending on the area or service provider.

Making a three-way calling

You can make a call to another contact during a call.

1 During a call, tap : Add call.
2 Enter a phone number and tap

  • The two calls are displayed on the screen at the same time, and the first call is put on hold.

3 To start a conference call, tap Merge calls.

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  • You may be charged a fee for each call. Consult with your service provider for more information.

Viewing call records

To view recent call records, tap > > Call logs. Then, you can use the following functions:

  • To view detailed call records, select a contact. To make a call to the selected contact, tap
    To delete call records, tap :>Delete.

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  • The displayed call duration may differ from the call charge. Consult with your service provider for more information.
  • The deleted call history can not be restored.
  • Pinch two fingers or spread your fingers apart to adjust the font size of call logs or contacts.

Configuring call options

You can configure various call options.

1 Tap > > Dial or Call logs.
2 Tap > Call settings and then configure the options to suit your preferences.

Messaging

Sending a message

You can create and send messages to your contacts using the Messaging app.

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  • Sending messages abroad may incur additional charges. Consult with your service provider for more information.

1 TapO>
2 Tap
3 Specify a recipient and create a message.

To use multimedia options, tap
To access optional menu items, tap

4 Tap to send the message.

Reading a message

You can view exchanged messages organised by contact.

1 TapO>
2 Select a contact from the message list.

Configuring messaging settings

You can change messaging settings to suit your preferences.

1 TapO>
2 Tap: Settings from the message list.

Camera

Starting the camera

You can take a photo or record a video to cherish all of your memorable moments.

Tap >

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  • Before taking a photo or recording a video, wipe the camera lens with a soft cloth.
  • Be careful not to stain the camera lens with your fingers or other foreign substance.
  • Images included in this user guide may be different from the actual device.
  • Photos and videos can be viewed or edited from the Gallery. See Gallery overview for details.

Changing the camera mode

You can select a camera mode that suits your environment to take a photo or record a video easily and conveniently.

Tap > MODE, then select the desired mode.

  • Press and hold the Mode icon and drag it to the desired location to change the mode order.

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Auto mode

You can take photos or record videos by selecting a variety of camera modes and options.

1 Tap > , then tap MODE>Auto(A).
2 To take a photo, tap. To record a video, tap

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Taking a photo

1 Select a camera mode and tap the subject to focus the camera on.
2 Tap to take a photo.

  • You can also press the Volume Down (-) or Volume Up (+) key to take a photo.

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  • When the screen is turned off or locked, start the camera by pressing the Volume Down (-) key twice. Tap > Settings General > Shortcut keys and then tap Open Camera to activate it.

Recording a video

1 Select a camera mode and tap the subject to focus the camera on.
2 Tap

To take a photo while recording a video, tap
- To pause the video recording, tap.①. To resume the video recording, tap.
- While recording a video, you may spread or pinch two fingers to zoom in or out.
While recording a video, you may tap the desired area to adjust the brightness.

3 Tap to end the video recording.

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  • To check the aspect ratio before recording a video, press and hold

Customising the camera options

You can customise a variety of camera options to suit your preferences. Tap on the screen.

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  • Available options vary depending on the selected camera (front or rear camera) and the selected camera mode.

  • Select values for aspect ratio and size for taking photos.

  • :Select values for resolution and size for recording videos.
  • :Set the timer to automatically take photos or record videos after a specified period of time.
HDRObtain photos in vivid colours and get compensated effects even when they are taken against the light. These functions are provided by the high dynamic range (HDR) technology equipped in the camera.
Cheese shutter Takephotos with voice commands.
Scan QR code Read QRcode from the camera preview screen.
Tag locations Save theimage with GPS location data.
GridDisplay guide grids so that you can take photos or record videos based on the horizontal and vertical reference lines.
StorageSelect if you want to store the pictures and videos in the Internal storage or SD card. (Available when a memory card is inserted.)
Help Provide Help foreach camera menu.

Additional options on the front camera

Selfie shotTake a selfie by selecting its option between Gesture shot and Auto shot.
Save as flipped Save asflipped images after taking selfies.
Gesture viewAllows you to view the photo immediately after taking a photo.

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  • When using the front camera, you can adjust the skin tone.

Flash Jump-Cut

Photos taken at a regular interval are saved as GIF files.

1 Tap > , then tap MODE > Flash Jump-Cut

2 Tap to take a photo.

  • Photos are taken every 3 seconds and saved as a GIF file.
  • Tap ④ on the screen to select the number of photos you want to take.
  • While taking photos, tap to create GIF files with previously taken photos.

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The flash automatically turns on to act as a timer.
- The shots taken this time and the total number of shots are displayed at the bottom of the screen.
- All taken photos are saved as GIF files only.
- You may not change the GIF speed nor image order.

Burst shot

You can take continuous shots of photos to create moving pictures. In the Auto mode, touch and hold

  • Continuous shots are taken at a fast speed while is held down.

Other useful features in the Camera app

Auto-Exposure/Auto-Focus lock

You can fix the current exposure level and focus position by touching and holding the screen in the Auto mode. To turn off the feature, tap a blank area on the screen.

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  • This feature is available only in specific modes.

Switching between cameras

You can switch between the front and rear cameras to suit your environment.

On the camera screen, tap or drag the screen in any direction to switch between the front and rear cameras.

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  • Use the front camera to take selfies. See Selfie shot for details.

Zoom in or out

You can use zoom in or out on the camera screen while taking a photo or recording a video.

  • On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed + / - slide bar.
  • You can also drag the button up or down.

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  • The zoom feature is not available when using the front camera in selfie mode.

Selfie shot

You can use the front camera to view your face on the screen and take selfies.

Gesture shot

You can take selfies by using gestures.

Show your palm to the front camera and then clench your fist.

You can also clench your fist and then open it towards the front camera.

In three seconds, a photo is taken.

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To use this feature, switch to the front camera mode, then tap Selfie shot > Gesture shot.
- Make sure that your palm and fist are within the reference line so that the camera can detect them.
- This feature may not be available while using some of the camera features.

Auto shot

You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically.

  • The white coloured guide frame appears when the front camera detects your face. If the subject within the guide frame stops moving, the guide frame colour turns yellow, then the camera takes a photo.

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  • Tap > Selfie shot > Auto shot to enable the Auto shot feature.

Interval shot

You can take selfies at an interval.

While using the front camera, you can show your palm to the camera, then clench your fist twice quickly.

  • Four photos are taken at regular intervals after a timer delay of three seconds.

Gesture view

After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face.

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  • Tap > Gesture view to enable the Gesture view feature.
  • Only one preview is available each time a photo is taken.
  • If you rotate the device while in preview screen, the screen switches to camera mode.

Save as flipped

Before taking a photo with the front camera, tap Save as flipped. The image is flipped horizontally.

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  • When using the front camera, you can change how selfies are taken in the camera options. See Customising the camera options for details.

quick share

You can share a photo or video to the app you want immediately after taking it.

1 TapO,then take a photo or record a video.
2 Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

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  • The app displayed by the quick share icon may vary, depending on the type and frequency of access to the apps installed on the device.

You can view and manage photos and videos saved on your device.

1 TapO>

  • Saved photos and videos are displayed by folder.

2 Tap a folder and select a file.

View the selected file in full-screen mode.
- While viewing a photo, swipe left or right to view the previous or next photo.
- While viewing a video, swipe left or right to rewind or fast-forward the video.

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  • Some file formats may not be supported, depending on the installed software.
    Some files may not be opened due to encoding.
  • Files that exceed the size limit may cause an error.

Viewing photos

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  • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again.

Writing a memo on the photo

1 While viewing a photo, tap
2 Write a memo on the photo and tap SAVE.

  • The memo is applied to the photo.

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  • Some photos may not support the photo memo feature.

Editing photos

1 While viewing a photo, tap
2 Use a variety of effects and tools to edit the photo.
3 Tap SAVE to save changes.

  • The changes are overwritten to the original file.
    To save the edited photo as another file, tap Save copy.

Playing a video

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  • To adjust the sound volume, drag the right side of the video screen up or down.
  • To adjust the screen brightness, drag the left side of the screen up or down.

Editing videos

1 While viewing a video, tap
2 Use a variety of effects and edit tools to edit the video.

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3 Tap SAVE to save changes.

Creating a movie

You can create a new movie by putting images and videos together. See Creating a movie for details.

Making a GIF

You can easily make a GIF file using recorded video. See Making a GIF for details.

Deleting files

You can delete files by using one of the following options:

  • Touch and hold a file from the file list, then tap Delete.
  • Tap from the file list and delete the desired files.
  • Deleted files are automatically moved to Trash and they can be restored to the Gallery within 7 days.
  • Tap to completely delete the files. In this case, the files cannot be restored.

Sharing files

You can share files by using one of the following options:

  • While viewing a photo, tap to share the file by using the method you want.
  • While viewing a video, > Share to share the file by using the method you want.
  • Tap from the file list to select files and share them using the method you want.

Contacts

Contacts overview

You can save and manage contacts.

Tap > Essentials Contacts.

Adding contacts

Adding new contacts

1 On the contact list screen, tap
2 Enter contact details and tap SAVE.

Importing contacts

You can import contacts from another storage device.

1 On the contact list screen, tap > Manage contacts > Import.
2 Select the source and target locations of the contact you want to import, and then tap OK.
3 Select the contacts and tap IMPORT.

Adding contacts to the speed dial list

1 On the contact list screen, tap > Speed dial.
2 Tap Add contact from a speed dial number.
3 Select a contact.

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While adding a new contact, tap to add a speed dial number.

Searching for contacts

You can search for contacts by using one of the following options:

  • TapQ from the top of the contacts list and then enter the contact information or phone number.
  • Scroll the contact list up or down.
  • From the index of the contact list screen, tap the initial letter of a contact.

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  • Tap Q from the top of the contacts list and then enter the contact information or phone number to display all search details from call logs, contacts and groups.

Contacts list

Editing contacts

1 On the contact list screen, select a contact.
2 On the contact detail screen, tap and edit details.
3 Tap SAVE to save changes.

Deleting contacts

You can delete contacts by using one of the following options:

  • On the contact list screen, touch and hold a contact you want to delete, then tap Delete contact.
  • Tap :>Delete on the contact list screen.

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  • Deleted contacts may not be restored.

Adding favourites

You can register frequently used contacts as favourites.

1 On the contact list screen, select a contact.
2 On the contact detail screen, tap

Creating groups

1 On the contacts group list, tap
2 Enter a new group name.
3 Tap Add members, select contacts, then tap ADD.
4 Tap SAVE to save the new group.

QuickMemo+

QuickMemo+ overview

You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad.

Creating a note

1 TapQuickMemo+.

2 Tap to create a note.

: Save a note.
:Undo the previous edit.
Redo the recently deleted edits.
T:Enter a note by using the keypad.
:Write notes by hand.
:Erase handwritten notes.
- Zoom in or out, rotate or erase the parts of a handwritten note.
Access additional options.

3 Tap to save the note.

Writing notes on a photo

1 TapQuickMemo+.
2 Tap to take a photo, then tap OK.

  • The photo is automatically attached into the notepad.

3 Tap Tor to write notes on the photo.

Write notes by hand on the photo.
- Enter text below the photo.

4 Tap to save the note.

Writing notes on a screenshot

1 While viewing the screen you want to capture, drag the status bar downwards and then tap

  • The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen.

2 Crop the image (if necessary) and take notes as desired.

Write notes by hand on the photo.

3 Tap and save the notes to the location you want.

  • Saved notes can be viewed in either QuickMemo+ or Gallery.
  • To save notes in the same location all the time, select the Use as default app checkbox and select an app.

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  • You can capture the entire screen by using the scroll capture feature.
  • While using an app such as Message and Chrome, drag the notifications panel downwards and then tap Capture + >Extended to capture the entire screen you are currently viewing as a single file.
  • This feature is available only on some apps that support the scroll capture feature.

Clock

Alarm

You can set an alarm to trigger it at a specified time.

1 Tap > Clock>Alarm.
2 Tap to add a new alarm.
3 Configure the alarm settings and tap SAVE.

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  • If you select a previously set alarm, you can edit the alarm.
  • To delete an alarm, tap at the top of the screen. You can also touch and hold the alarm.

World clock

You can view the current time in cities around the world.

1 Tap > Clock>World clock.
2 Tap and add a city.

Timer

You can set the timer to trigger an alarm after a specified period of time.

1 Tap > Clock>Timer.
2 Set the time and tap Start.

  • To suspend the timer, tap Pause. To resume the timer, tap Resume.

3 Tap Stop to stop the timer alarm.

Stopwatch

You can use the stopwatch to record a lap time.

1 Tap > Clock > Stopwatch.
2 Tap Start to initiate the stopwatch.

  • To record a lap time, tap Lap.

3 Tap Pause to suspend the stopwatch.

  • To resume the stopwatch, tap Resume.
  • To clear all the records and restart the stopwatch, tap Reset.

Calendar

Calendar overview

You can use the calendar to manage events and tasks.

Adding events

1 Tap > Essentials>Calendar.
2 Select a date and then tap
3 Enter event details and tap SAVE.

Syncing events

Tap > Calendars to sync, and select a calendar to sync.

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  • When your events are saved from the device to your Google account, they are automatically synced with the Google Calendar, too. Then, you can sync other devices with the Google Calendar in order to make those devices have the same events that your device has and to manage your events on those devices.

Tasks

You can register tasks to your device to easily manage schedules.

1 Tap > Essentials>Tasks.
2 Tap to add a task.
3 Enter task details and then tap SAVE.

Music

You can play and manage songs or music albums.

1 Tap > Essentials>Music.
2 Select a category.
3 Select a music file.

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  • Some file formats may not be supported, depending on the installed software.
  • Files that exceed the size limit may cause an error.
  • Music files may be protected by international copyright owners or copyright laws. You may have to obtain legal permission before copying a music file. To download or copy a music file, first check the copyright law for the relevant country.

Calculator

You can use two types of calculators: the simple calculator and the scientific calculator.

1 Tap > Essentials> Calculator.
2 Use the keypad to make a calculation.

  • To restart a calculation, touch and hold the DEL button.

E-mail

E-mail overview

You can register an email account to your device and then you can check and send emails from your device.

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  • If you use mobile data, you may be charged for data usage depending on your pricing plan. Consult with your service provider for more information.

Registering email accounts

When you use the email app for the first time, register your email account.

1 Tap > Essentials E-mail.
2 Select an email service provider.
3 Enter your email address and password and then tap NEXT to register your account.
- To manually register an email account, tap MANUAL SETUP (if necessary).

Managing email accounts

To view or edit your email account settings, tap > Settings.

  • To add an account, tap Add account.
    To delete an account, tap Remove account.

Opening another email account

If several email accounts are registered and you want to view another account, tap and select another one from the account list.

Checking email

1 Tap and select a mail box.
2 Select an email from the email list.

The email message appears.

Sending email

1 Tap
2 Enter the recipient's email address.
3 Enter a subject and message.

To attach files, tap
To access optional menu items, tap

4 Tap to send the email.

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  • Pinch two fingers or spread your fingers apart to adjust the font size of your email list.

File Manager

You can view and manage files saved on your device or cloud.

1 Tap > Management>File Manager.
2 Tap and select the desired storage location.

Smart Doctor

You can use Smart Doctor to diagnose the device's condition and optimise it.

Tap Management Smart Doctor.

LG Mobile Switch

Easily transfer data from a used device to a new device via LG Mobile Switch.

1 Tap > Management>LG Mobile Switch.

You can also tap > Settings > General > Backup > LG Mobile Switch.

2 Follow the on-screen instructions to select a desired method for transfer.

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  • Data in a Google Account will not be backed up. When you synchronise your Google Account, Google apps, Google contacts, Google Calendar, Google memo app data and apps downloaded from the Play Store are stored on the Drive app automatically.
  • Fully charge the battery before transferring data to avoid unintentional powering off during the process.

Downloads

You can view, delete or share files downloaded via the Internet or apps.

Tap Management Downloads.

SmartWorld

You can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customise your device to suit your preferences by using Home themes and fonts.

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  • If you use mobile data, you may be charged for data usage depending on your pricing plan.
  • This feature may not be supported depending on the area or service provider.

1 Tap > Services>SmartWorld.
2 Tap: G Account , then sign in.
3 Select and download the desired content items.

Downloading SmartWorld app

If the SmartWorld app is not installed, follow these steps to download it.

1 Tap > Settings > General > Update centre > App Updates.
2 From the list, select SmartWorld and tap Download.

RemoteCall Service

Your device can be remotely diagnosed for resolving issues. First, make a phone call to an LG Customer Service Centre as follows:

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  • To use this function, first you must agree to usage of the function.
  • If you use mobile data, you may be charged for data usage depending on your pricing plan.

1 Tap > Services>RemoteCall Service.
2 Connect a call to an LG Customer Service Centre.
3 After the call connects, follow the service associate's instructions to enter a six-digit access number.

  • Your device is remotely connected and the remote support service starts.

Google apps

You can use Google apps by setting a Google Account. The Google Account registration window appears automatically when you use a Google app for the first time. If you do not have a Google Account, create one from your device. For details on how to use an app, see the Help in the app.

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  • Some apps may not work depending on the area or service provider.

Chrome

A fast, simple, and secure web browser, built for the modern web.

Docs

Docs is a collaborative, word-processing tool that powers productivity. Use Docs to create, edit and work together in real-time.

Drive

Drive is a file storage and sharing app that makes it easy to find, share and collaborate on work projects from anywhere, instantly.

Duo

Make simple, high quality video calls to your friends and family on Android phones and iPhones.

Gmail

Gmail is an easy to use mail app that keeps your messages safe, makes your inbox smarter, and helps you stay organized.

Google

The Google app keeps you in the know about the things you care about. Find quick answers, explore your interests, and get a feed of stories and updates on topics that matter to you.

Maps

Going somewhere? Go with Maps, the app you can rely on for real-time GPS navigation, traffic, transit, and details about millions of places, such as reviews and popular times.

Photos

Home for all your photos and videos, automatically organized so you can share and save what matters.

Play Movies & TV

Use your Google Account to rent or purchase movies. Purchase content and play it anywhere.

Play Music

Purchase music from the Play Store. Play music saved on your device.

Sheets

Sheets is a collaborative spreadsheet processing tool that powers productivity. Use Sheets to import, organize and analyze information together in real-time.

Slides

Google Slides is a collaborative presentation creation tool that powers productivity. Use Slides to organize information, present results, and make decisions together in real-time.

YouTube

Watch your favorite channels, listen to music you love, and upload videos to share with people around the world.

04

Settings

Settings

You can customise the device settings in accordance with your preferences.

Tap > Settings.

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  • Tap Q and enter a keyword in the search box to access a setting item.
  • Tap to change the view mode. This user guide assumes that you are using the Tab view.

Network

Dual SIM card

You can configure Dual SIM settings.

1 On the settings screen, tap Network > Dual SIM card.
2 Customise the following functions:

  • SIM card 1: Change the name and icon of the SIM card 1.
  • SIM card 2: Change the name and icon of the SIM card 2.
  • SIM card colour theme: Change the colour themes for the SIM cards.
  • Cost save mode: Activate or deactivate the cost save mode. In the cost save mode, if you make a call to a contact to which a specific SIM is assigned, this SIM is used for the call even if the other SIM is active, for example, it is using mobile data.
  • Mobile data: Select a SIM card you want to use for mobile data service. You can also turn off this function.
  • Data roaming: Select this option to enable the device to use mobile data when you are roaming outside your home network area.

Wi-Fi

You can connect to nearby devices over a Wi-Fi network.

Connecting to a Wi-Fi network

1 On the settings screen, tap Network Wi-Fi.
2 Tap to activate it.

Available Wi-Fi networks appear automatically.

3 Select a network.

  • You may need to enter the network's Wi-Fi password.
  • The device skips this process for previously accessed Wi-Fi networks. If you do not want to automatically connect to a certain Wi-Fi network, tap the network and then tap FORGET.

Wi-Fi network settings

On the settings screen, tap Network >Wi-Fi.

  • Switch to mobile data: If the mobile data connection function is activated but the device cannot connect to the Internet via Wi-Fi connection, the device automatically connects to the Internet via the mobile data connection.

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  • This feature depends on the service provider.

  • Customise Wi-Fi network settings.

Wi-Fi Direct

You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct.

1 On the settings screen, tap Network>Wi-Fi> Advanced Wi-Fi> Wi-Fi Direct.
- Nearby devices that support Wi-Fi Direct automatically appear.
2 Select a device.
- Connection occurs when the device accepts the connection request.

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  • The battery may drain faster when using Wi-Fi Direct.

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Bluetooth

You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device.

Pairing with another device

1 On the settings screen, tap Network > Bluetooth.
2 Tap to activate it.

  • Available devices appear automatically.
    To refresh the device list, tapO.

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  • Only devices set as visible are displayed on the list.

3 Select a device from the list.
4 Follow the on-screen instructions to perform authentication.

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  • This step is skipped for previously accessed devices.

Sending data via Bluetooth

1 Select a file.

  • You can send multimedia files or contacts.

2 TapBluetooth.
3 Select a target device for the file.
- The file is sent as soon as the target device accepts it.

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  • File sharing processes may differ, depending on the file.

Mobile data

You can turn mobile data on and off. You can also manage mobile data usage.

Turning on mobile data

1 On the settings screen, tap Network > Mobile data.
2 Tap to activate it.

Customising mobile data settings

1 On the settings screen, tap Network > Mobile data.
2 Customise the following settings:

  • Mobile data: Set to use data connections on mobile networks.
  • Limit mobile data usage: Set a limit for mobile data usage to block mobile data if the limit is reached.
    :Customise mobile data settings.

Call

You can customise call settings, such as voice call and international call options.

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  • Some features may not be supported depending on the area or service provider.

1 On the settings screen, tap Network > Call.
2 Customise the settings.

Tethering

USB tethering

You can connect the device to another device via USB and share mobile data.

1 Connect your device and other devices via USB cable.
2 On the settings screen, tap Network > Tethering > USB tethering and then tap to activate it.

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  • This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information.
  • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer.
  • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
  • Operating systems that support tethering are Window XP or higher, or Linux.

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Wi-Fi hotspot

You can set the device as a wireless router so that other devices can connect to the Internet by using your device's mobile data.

1 On the settings screen, tap Network > Tethering > Wi-Fi hotspot and then tap to activate it.
2 Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and password.
3 Turn on Wi-Fi on the other device, and select the name of the device network on the Wi-Fi list.
4 Enter the network password.

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  • This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information.
  • More information is available at this web site: http://www.android.com/tether#wifi

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Wi-Fi hotspot turn off timer

When the Wi-Fi hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection.

Bluetooth tethering

A Bluetooth-connected device can connect to the Internet by using your device's mobile data.

1 On the settings screen, tap Network > Tethering > Bluetooth tethering and then tap to activate it.
2 Turn on Bluetooth on both devices and pair them.

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  • This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information.
  • More information is available at this web site: http://www.android.com/tether#Bluetooth_tethering

Help

You can view help on using tethering and hotspots.

On the settings screen, tap Network >Tethering >Help.

Sharing panel

You can share contents from Gallery, Music and File Manager with nearby devices. Also you can share content with specific people in apps that work with Google Direct Share.

1 On the settings screen, tap Network>Sharing panel.
2 Tap to deactivate each option.

LG AirDrive

You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection.

1 On the settings screen, tap Network > LG AirDrive.
2 Use a single LG account to sign in to LG Bridge on the computer and LG AirDrive on the device.

  • LG Bridge software can be downloaded from www/lg.com

3 Manage files on the device from the computer.

Printing

You can connect your device to a Bluetooth printer and print photos or documents saved on the device.

1 On the settings screen, tap Network > Printing.

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  • If the desired printer is not in the list, install the printer driver from the app store.

2 Tap to activate it.
3 Select a printer from the printer list screen.

  • To add a printer, tap Add printer.
  • To search for a printer name, tap :>Search.
  • Tap >Settings from the printer list screen.

4 Select a file and tap Print.

The document prints.

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  • If you do not have a Google Account, tap ADD ACCOUNT to create an account.

Airplane mode

You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available.

1 On the settings screen, tap Network>Airplane mode.
2 Tap TURNO n in the confirmation screen.

Mobile networks

You can customise the mobile networks settings.

1 On the settings screen, tap Network > Mobile networks.
2 Customise the following settings:

Network mode: Select a network type.
- Access Point Names: View or change the access point for using mobile data services. To change the access point, select a choice from the access point list.
Network operators: Search for network operators and connect automatically to a network.

VPN

You can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks.

Adding VPN

1 On the settings screen, tap Network > VPN.
2 Tap+

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  • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears. Tap CHANGE from the notification screen to activate the screen lock. See Setting a screen lock for details.

3 Enter VPN details and tap SAVE.

Configuring VPN settings

1 Tap a VPN from the VPNS list.
2 Enter the VPN user account details and tap CONNECT.

  • To save the account details, select the Save account information checkbox.

Sound

You can customise sound, vibrate and notification settings.

On the settings screen, tap Sound and customise the following settings:

  • Sound profile: Change the sound mode to Sound, Vibrate only, or Silent.
    Volume: Adjust the sound volume for various items.
  • SIM1 ringtone/SIM2 ringtone: Select a ringtone for incoming calls. Add or delete ringtones.
  • Ringtone ID: Create a ringtone for an incoming call from a particular contact.
  • Ring with vibration: Set the device to vibrate and play a ringtone simultaneously.
  • Flash alert for incoming call: Set the flash to blink according to LG ringtone.
  • SIM1 notification sound/SIM2 notification sound: Select a notification ringtone. Set music saved on the device as a notification ringtone.
  • Do not disturb: Set the time, range and app type to receive notification messages. Receive notification messages only on particular days of the week.
  • Sound quality and effects: Use the function to set the sound quality and effects while playing a song or video.

  • Volume: Adjust the sound volume for various items.

  • Normalize Volume: Use the function to normalise the volumes of different sound sources.

  • Equalizer: Use the function to adjust the equalizer settings.

  • DTS:X 3D Surround: Use the function to play music or video in three-dimensional, immersive and vivid sound when earphones, speaker or other external audio devices are connected. See DTS:X 3D Surround for details.

  • SIM1 vibration type/SIM2 vibration type: You can select the type of vibration when receiving calls.

  • Dialogging keypad sound: Select the keypad sound effect.
  • LG Keyboard sound: Select LG keyboard sound effect.
  • Touch sound: Select a sound effect for tapping an item.
  • Screen lock sound: Select a sound effect when the screen is locked or unlocked.

Display

You can customise detailed settings for each screen type.

On the settings screen, tap Display and customise the following settings:

  • Home screen: Customise settings for the Home screen. See Home screen settings for details.
  • Theme: Select a screen wallpaper, theme and icon for your device.
  • Font: Change the font size, boldness, or type.
  • Home touch buttons: Rearrange Home touch buttons or change their background colours.
  • Display size: Set the items on the screen to a size easy for you to see. Some items may change position.
  • Comfort view: Set the device to reduce amount of blue light on screen to reduce eye strain.

  • Brightness: Use the slide bar to change the device's screen brightness. To automatically adjust screen brightness according to ambient light intensity, tap the Auto switch.

  • Auto: Set the device so that the screen brightness is automatically adjusted in accordance with the ambient light intensity.

  • Auto-rotate screen: Automatically rotate the screen according to the device's orientation.

  • Screen timeout: Automatically turn off the screen when the device is left idle for a specified period of time.

  • Screen saver: Display a screen saver when the device is connected to the holder or charger. Select a screen saver type to display.

General

Lock screen & security

You can customise lock screen and security settings.

  • Google Play Protect: Scans your device daily for potentially harmful apps.
  • Find My Device: Remotely track the device location. You can also protect your data securely if you lost your device.
  • Security update: Check for software update and configure automatic installation settings.
  • Select screen lock: Select the desired screen lock method. See Setting a screen lock for details.
  • Customize Lock screen: Change the information displayed on the locked screen.
  • Secure lock settings: Change the secure lock settings.
  • Fingertprints: Use your fingerprint to unlock the screen or content. See Fingerprint recognition overview for details.

  • Content lock: Allows you to set a lock type (password or pattern) for your QuickMemo+ and Gallery files.

  • Location: You can customise how your location information is used by particular apps.
  • Encryption & credentials: Configure the settings for SD card encryption and credentials.

  • Encrypt SD card: Encrypt the memory card to prevent use on another device. See Memory card encryption for details.

  • Secure start-up: Protect your device with a lock when it powers on. See Secure start-up settings for details.

  • Credential protection: View the type of the storage where the security certificate will be saved.

  • Trusted credentials: View your system's root CA certificates and user-installed CA certificates.

  • User credentials: View and change secure certificate information stored on your device.
  • Install from storage: Install a secure certificate from a storage.
  • Clear credentials: Delete user-installed secure certificates and related credentials.

  • Set up SIM card lock: Lock or unlock the USIM card, or change the password (PIN).

  • Make passwords visible: Enable this option to briefly show each character of the password as you type it so you can see what you've entered.
  • Phone administrators: Allows privileges to restrict the control or use of the device to particular apps.
  • Trust agents: View and use trust agents installed on the device.
  • Screen pin: Fix the app screen so that only the currently active app can be used.
  • Usage access: View details on usage of apps on the device.

Apps & notifications

You can check a list of installed apps, and configure the settings for notifications, app permissions, and more.

1 On the settings screen, tap General > Apps & notifications.
2 Customise the settings.

Battery

You can view the current battery information or turn on power-saving mode.

1 On the settings screen, tap General > Battery.
2 Customise the following settings:

  • Battery usage: View the battery usage details. To view more details, select a specific item.
  • Battery percentage on status bar: Display the remaining battery level as a percentage on the status bar.
  • Battery saver: Reduce battery consumption by cutting down some device settings, such as the display brightness, speed and vibration intensity.
  • Power saving exclusions: Select apps to use without any functional limitation while in power saving or battery optimisation mode.

Storage

You can view and manage internal storage on the device or storage space of the memory card.

1 On the settings screen, tap General > Storage.
2 Customise the following settings:

  • Internal storage: View the total storage space and free space in the device's internal storage. View a list of apps in use and the storage capacity for each app.
  • SD card: View the total storage space and free space in the memory card. This option appears only when a memory card is inserted. To unmount the memory card, tap .

Accounts

You can add users to share your device and register a cloud account.

1 On the settings screen, tap General > Accounts.
2 Customise the settings.

Accessibility

You can manage accessibility plug-ins installed on your device.

1 On the settings screen, tap General > Accessibility.
2 Customise the following settings:

  • Vision > TalkBack: Set the device to notify screen status or actions via voice.
  • Vision > Voice notifications: Set the device to read the caller information via voice.
  • Vision > Font: Change the font size, boldness, or type.
  • Vision > Display size: Set the items on the screen to a size easy for you to see. Some items may change position.

  • Vision > Touch zoom: Zoom in or out by tapping the screen three times.

  • Vision > Window zoom: Zoom in or out within a window and invert the colour.
  • Vision > Large mouse pointer: Magnify the mouse pointer.
  • Vision > High contrast screen: Turn the background colour into black for a high contrast screen.
  • Vision > Screen colour inversion: Increase the display colour contrast for people with low vision.
  • Vision > Screen colour adjustment: Adjust the display colour.
  • Vision > Grayscale: Switch the screen to grayscale mode.
  • Vision > End call with the Power key: End a call by pressing the Power/Lock key.
  • Hearing > Captions: Turn on the subtitle service when playing videos for the hearing impaired.
  • Hearing > Flash alerts: Set the device to notify you with a blinking light for incoming calls, messages and alarms.
  • Hearing > Mute all sounds: Mute all sounds and lower volume on the receiver.
  • Hearing > Audio channel: Select the audio type.
  • Hearing > Sound balance: Adjust the audio output balance. Use the slide bar to change the balance.
  • Motor & cognition > Touch assistant: Turn on the touch board to make buttons and gestures easier to use.
  • Motor & cognition > Touch input: Adjust the interval recognized by touching and holding or compensate for unintentional repetitive touch.
  • Motor & cognition > Physical keyboard: Customise the keyboard settings.

  • Motor & cognition > Auto mouse click: Automatically click the mouse pointer in case of no movement.

  • Motor & cognition > Touch and hold for calls: Answer or decline calls by touching and holding the call button instead of dragging it.
  • Motor & cognition > Screen timeout: Turn off the screen automatically when the device is left idle for a specified period of time.
  • Motor & cognition > Touch control areas: Limit the touch area so that only a particular portion of the screen can be controlled by touch input.
  • Accessibility features shortcut: Quickly access a frequently used function by tapping three times.
  • Auto-rotate screen: Automatically change the screen orientation according to the physical position of the device.
  • Select to Speak: Allows you to tap items to hear spoken feedback.
  • Switch Access: Create key combinations to control your device.

Google

You can use Google settings to manage your Google apps and account settings.

On the settings screen, tap General > Google.

Smart Doctor

You can use Smart Doctor to diagnose the device's condition and optimise it.

On the settings screen, tap General > Smart Doctor.

Gaming

You can configure settings for game tools, graphics and battery saving feature.

  • Game tools: Tap to activate this feature. You can launch this feature by tapping the game tool icon at the bottom of the screen while playing games.
    Game graphics: Adjust the game graphics.

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  • When you change the resolutions on some games, the screen display feature may not work properly.

  • Break time: Reduce the screen brightness and performance whenever you leave the game running for more than 5 minutes.

Shortcut keys

You can customise the shortcut keys settings.

1 On the settings screen, tap General > Shortcut keys.
2 Customise the following settings.

  • Take a selfie in Camera: Place your finger on the fingerprint sensor to take a selfie.

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  • Your finger must remain on the fingerprint sensor until the photo is taken.
  • This feature is only available in the front camera.

  • Take a screenshot: Double-tap and hold the fingerprint sensor to take a screenshot.

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  • Your finger must remain on the fingerprint sensor until the screenshot is taken.

  • Open Camera: Press Power key twice to open Camera.

  • Open Capture+/Camera: Press Volume Up key twice to open Capture+/Camera when the scren is locked or off.

KnockON

Double-tap the screen to turn the screen on or off.

See KnockON for details.

Update centre

You can check and install the latest version of the app or software provided by LG.

1 On the settings screen, tap General>Update centre.
2 Customise the following settings:

  • App Updates: Check if an app update is available. If available, you can install the update.
  • Software Update: Check if a software update is available. If available, you can install the update.

Language & input

You can customise language and keyboard settings for your device.

1 On the settings screen, tap General > Language & input.

2 Customise the following settings:

  • Language: Select a language to apply for the device.
  • Current keyboard: View the keyboard currently in use. Select a keyboard to use when entering text.
  • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice.
  • Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys.
  • Autofill service: Enable this option to enter your information saved in your account such as password, address, or credit card number with a single tap. You can also disable this option, use Google Autocomplete, or add a new service account.
  • Text-to-speech output: Configure the settings for text-to-speech output.
  • Pointer speed: Adjust the pointer speed of a mouse or trackpad.
  • Reverse mouse buttons: Reverse the right mouse button to perform primary direct-manipulation actions.

Date & time

You can customise date and time settings for your device.

1 On the settings screen, tap General > Date & time.
2 Customise the settings.

Memory

You can view the average amount of memory usage over a certain period of time and the memory occupied by an app.

1 On the settings screen, tap General > Memory.
2 Tap to set a time slot to retrieve data.

Backup

You can back up data saved on your device to another device or account.

1 On the settings screen, tap General > Backup.
2 Customise the following settings:

  • LG Mobile Switch: Allows you to transfer data from an old LG device to your new LG device. See LG Mobile Switch for details.
  • Backup & restore: Back up your device data or restore data to your device from a backup.

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  • Resetting your device may delete backup files saved in storage. Make sure to copy and store the important backup files to your PC.
  • Google backup: Change Google drive backup settings. You can also check the backup account currently used, or add a new backup account.

Reset

You can reset the device including network and app settings.

1 On the settings screen, tap General > Reset.
2 Customise the following settings:

  • Network settings reset: Reset Wi-Fi, Bluetooth and other network settings.
  • Reset app preferences: Reset the settings for an app. The data saved in the app will not be deleted.
  • Factory data reset: Reset all settings for the device and delete data.

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  • Restarting and resetting your device deletes all data on it. Enter your device name, Google Account and other initial information again.

About phone

You can view information about your device, such as the name, status, software details and legal information.

On the settings screen, tap General > About phone and view information.

05

Appendix

LG Language Settings

Select a language to use on your device.

  • Tap > Settings General Language & input Language ADD LANGUAGE, and select a language.

  • Touch and hold and drag it to the top of the language list to set it as a default language.

LG Bridge

LG Bridge overview

LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.

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See LG Bridge help for details.
- The supported features may vary depending on the device.
- LG USB driver is a necessary program to connect your LG smartphone with the computer and is installed when you install LG Bridge.

LG Bridge functions

  • Manage the files on the device from a computer via Wi-Fi connection or mobile data connection.
  • Back up data from the device to a computer or restore data from a computer to the device via USB cable connection.
  • Update the device software from a computer via USB cable connection.

Installing LG Bridge on a computer

1 Go to www.lg.com from your computer.
2 Select your region and click Q
3 In the search bar, enter the name of your device.
4 Click Support>Manuals & Downloads.
5 In the Software & Firmware, Click PC Sync and download the setup file.

  • Click Details to view the minimum requirements for installing LG Bridge.

Phone software update

LG Mobile phone software update from the Internet

For more information about using this function, please visit http://www.lg.com/common/index.jsp, select your country and language.

This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device.

Because the mobile phone firmware update requires the user's full attention for the duration of the update process, please make sure you check all instructions and notes that appear at each step before proceeding. Please note that removing the USB cable during the upgrade may seriously damage your mobile phone.

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  • LG reserves the right to make firmware updates available only for selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models.

LG Mobile Phone software update via Overthe-Air (OTA)

This feature allows you to conveniently update your phone's software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.

To perform the phone software update,

Settings > General > Update centre > Software Update > Check now for update.

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  • Your personal data from internal phone storage—including information about your Google Account and any other accounts, your system/application data and settings, any downloaded applications and your DRM licence—might be lost in the process of updating your phone's software. Therefore, LG recommends that you backup your personal data before updating your phone's software. LG does not take responsibility for any loss of personal data.
  • This feature depends on the area or service provider.

Anti-Theft Guide

Set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google Account or screen lock information can use the device.

All you need to make sure your device is protected is:

  • Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can't be erased using the Settings menu unless your screen is unlocked.
  • Add your Google Account on your device: If your device is wiped but you have your Google Account on it, the device can't finish the setup process until your Google Account information is entered again.

After your device is protected, you'll need to either unlock your screen or enter your Google Account password if you need to do a factory reset. This ensures that you or someone you trust is doing the reset.

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  • Do not forget your Google Account and password you had added to your device prior to performing a factory reset. If you can't provide the account information during the setup process, you won't be able to use the device at all after performing the factory reset.

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.

In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

Regulatory information (Regulation ID number, E-labeling, etc.)

For regulatory details, go to Settings >General >Regulatory & safety.

Trademarks

  • For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, DTS:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

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Copyright ©2018 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities.
- Google, Google Maps, Gmail, YouTube, Google Duo, Google Play, Android, Chrome, Google Photos, Google Play Protect, Google Calendar, Google Docs, Google Drive, Google Sheets and other related marks and logos are trademarks of Google LLC.
- Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
- Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
- All other trademarks and copyrights are the property of their respective owners.

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DECLARATION OF CONFORMITY

Hereby, LG Electronics declares that this LM-X510EW product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.

A copy of the Declaration of Conformity can be found at http://www.lg.com/global/declaration

Contact office for compliance of this product

LG Electronics European Shared Service Center B.V. Krijgsman 1, 1186 DM Amstelveen, The Netherlands

Wi-Fi (WLAN)

The use of the 5150 - 5350 MHz band is restricted to indoor use only.

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More information

Guide to data transfers

  • For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table.
Type ItemdetailsLG device → LG deviceThird party Android device → LG deviceiOS device → LG device
Personal dataContacts, messages, dial logs, calendar, voice recordings○ ○ ○
Memos×
Alarms××
Media dataPhotos, videos, songs, documents○ ○ ○
Screen settingsHome screen settings (folders and widgets)××
Lock screen settings (screen lock settings excluded)××
AppsDownloaded apps-
Personal data of the downloaded app×
OthersPublic certificate×
Settings (Wi-Fi, Bluetooth, Calls, sound & notification, accessibility, battery)××

Disposal of your old appliance

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  1. This crossed-out wheeled bin symbol indicates that waste electrical and electronic products (WEEE) should be disposed of separately from the municipal waste stream.
  2. Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. Your old appliance may contain reusable parts that could be used to repair other products, and other valuable materials that can be recycled to conserve limited resources.
  3. You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country please see www/lg.com/global/recycling

Disposal of waste batteries/accumulators

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  1. This symbol may be combined with chemical symbols for mercury (Hg), cadmium (Cd) or lead (Pb) if the battery contains more than 0.0005% of mercury, 0.002% of cadmium or 0.004% of lead.
  2. All batteries/accumulators should be disposed separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
  3. The correct disposal of your old batteries/accumulators will help to prevent potential negative consequences for the environment, animal and human health.
  4. For more detailed information about disposal of your old batteries/ accumulators, please contact your city office, waste disposal service or the shop where you purchased the product.
Supported Bands Tx Outputpower
GSM 900 32.5 dBm
GSM 1800 29.5 dBm
WCDMA B1 22.0 dBm
WCDMA B8 23.5 dBm
LTE B1 22.0 dBm
LTE B3 22.0 dBm
LTE B7 22.0 dBm
LTE B8 23.5 dBm
LTE B20 24.0 dBm
BT 2.4GHz 9.5 dBm
WLAN 2.4GHz 14.5 dBm
WLAN 5GHz 13.0 dBm

FAQ

This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself.

Device overheats

Device overheats while it is used.

In the following cases, the battery consumption increases and the device may overheat:

  • When you turn on the device for the first time or back up the data
  • When running multiple apps simultaneously

  • When multiple apps are running in the background

  • When downloading large files while making a video call or recording a video

  • When using features that require high power

  • When watching video streaming on the internet, or recording a long video

  • When playing high-end games for long time
  • When using the device with maximum screen brightness for a long time

  • When using lots of mobile data

  • When using Wi-Fi hotspot or tethering

  • When synchronising the data for multiple accounts simultaneously

  • Other cases

  • When roaming overseas

  • When using the device in areas with weak signals or no reception
  • When charging the device with the charger/USB cable port that is damaged or contaminated with foreign substance

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  • Some of the above cases may not apply depending on the features and apps.

Device overheats while charging.

  • The device and the charger may become hot while charging. During wireless charging or fast charging, the device may become even hotter. If the battery temperature rises above a certain level, the device may stop charging.

  • Disconnect the charger from the device and close any running apps. Let the device cool down before charging the device or running an app again.

  • Stop charging if the charger/USB cable port at the lower part of the device overheats, and visit the nearest LG Customer Service Centre.

How to solve overheating of the device

  • Close any running apps or features, and let the device cool down.
  • Always update the software to the latest version.
  • Turn off Wi-Fi, Bluetooth, or GPS features while not using them.
  • Close apps you don't use.
  • If you are using the device with maximum screen brightness, decrease the brightness.
  • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, visit the LG Customer Service Centre.

Usage limitations when the device overheats

If the device overheats while using it or charging, some features, apps, or even the device may be turned off.

This is a normal operation for the devices that support this feature.

  • If the device temperature rises above a certain level, a warning message appears.

  • If you play high-end games, record videos, or upload large files, the device may overheat for a prolonged period. In this case, a warning message may appear to notify automatic shutdown.

Turn off the device or close any running apps or features, and let the device cool down.

  • The screen brightness and the operating speed may be limited to cool down the device. Any running apps or features may slow down or stop. The device may stop charging.

SIM card error

Make sure the SIM card is correctly inserted.

No network connection or dropped network

Signal is weak. Move to a window or an open area.

You are outside the carrier network area. Move and check the network.

Calls are not available

New network not authorised.

Make sure you have not set call barring for the incoming number.

Make sure you have not set call barring for the number you are dialing.

Device cannot be turned on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

Charging error

Make sure device is charging at a normal temperature.

Check the charger and its connection to the device.

Use only in-box accessories which are authorised by LG.

The battery depletes faster than when first purchased

When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.

Battery consumption will increase when you use certain features or apps, such as GPS, games or the Internet.

The battery is consumable and the battery life will get shorter over time.

Error messages appear when launching the camera

Charge the battery.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device.

If you are still having trouble with the camera app after trying these tips, contact a LG Electronics Service Center.

The photo quality is poor.

The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

If you take photos and videos, standard angle quality is better than wide-angle.

If you take photos in dark areas, at night or indoors, image noise may occur or images may be out of focus.

If you have any problems, reset the options.

The touch screen responds slowly or incorrectly

If you attach a screen protector or optional accessories to the touch screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touch screen or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

If the touch screen is scratched or damaged, visit a LG Electronics Service Center.

Hangs or freezes

Restart the device

  • If your device freezes or hangs, you may need to close apps or turn the device off and then on again.

Perform a boot-up

  • A soft reset may be used to reset the device if the screen freezes, or the buttons, touch screen or device are no longer responding.
  • To perform a soft reset of your device, simply press and hold the Volume Down and Power keys until the device restarts.

Reset the device

  • If the methods above do not solve your problem, perform a factory data reset.

  • On the settings screen, tap General > Restart & reset >Factory data reset.

  • This method resets all settings for the device and deletes data. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

  • If you registered a Google Account to the device, you must sign in to the same Google Account after resetting the device.

Bluetooth device is not located

Make sure the Bluetooth wireless feature is activated on your device.

Make sure the Bluetooth wireless feature is activated on the device you wish to connect to.

Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve your problem, contact a LG Electronics Service Center.

A connection is not established when you connect the device to a computer

Make sure the USB cable you are using is compatible with your device.

Make sure you have the proper driver installed and updated on your computer.

Downloaded application causes a lot of errors

Application has problems.

Remove and reinstall the application.

Applications & notifications

HEVcAdvance™ Covered by Patents at patentlist.hevcadvance.com

Déclaration de CONFORMITE

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LG Electronics European Shared Service Center B.V.

Krijgsman 1, 1186 DM Amstelveen, The Netherlands

Wi-Fi (WLAN)

Toccare 0 > Gestione Smart Doctor.

LG Mobile Switch

Toccare 0 > Gestione Download.

SmartWorld

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Product information

Brand : LG

Model : LMX510EW

Category : Phone