JENN-AIR JGD3536BS - Cooker

JGD3536BS - Cooker JENN-AIR - Free user manual and instructions

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Product Type Gas Drop-In Cooktop
Brand JENN-AIR
Model JGD3536BS
Dimensions (W x D x H) 91.4 cm x 53.3 cm x 10.2 cm (estimated)
Weight Approximately 45 kg (estimated)
Power Natural gas or propane, 120 V ~ 60 Hz (igniters)
Number of Burners 5 sealed gas burners
Burner Power 5,000 BTU (right front), 9,200 BTU (left rear), 12,500 BTU (right rear), 15,000 BTU (center front), 17,000 BTU (left front)
Burner Type Sealed gas burners with Flame-Sensing™ reignition system
Ventilation System JX3™ 3-speed downdraft ventilation with removable grease filter
Surface Material Stainless steel
Controls Rotary knobs with electronic ignition
Special Features Automatic reignition, smart orifice burner, power failure ignition (manual)
Safety Anti-spill safety device (sealed burners), Flame-Sensing™ reignition
Care and Cleaning Regular cleaning of burner caps and heads, washable grease filter, stainless steel surfaces
Replacement Parts (Accessories) Grease filter W10240990, non-vented filter kit JDA7000WX, replacement filter JDA8000WX
Warranty 1 year parts and labor, 2 to 5 years on select components (burners, electronic controls)

Frequently Asked Questions - JGD3536BS JENN-AIR

How do I light the burners if there is a power outage?
In case of a prolonged power outage, you can light the burners manually. Hold a lit match near a burner, then turn the knob counterclockwise to HI (high). Once the burner is lit, adjust the flame as desired. Note that the ventilation system will not operate.
What should I do if the burners do not light?
Make sure the control knob is pushed down before turning. Ensure the burner ports are not clogged (clean with a straight pin). Verify that the burner caps and heads are correctly aligned. If the problem persists, contact a qualified technician.
How do I clean the sealed burners?
Before cleaning, ensure the cooktop is cool and all controls are OFF. Remove the burner caps and heads. Clean the gas tube opening with a damp cloth. If ports are clogged, use a straight pin (do not enlarge the port). Reinstall by aligning the alignment pin and notch correctly.
How do I clean the grease filter?
Turn off the ventilation before removing the filter. Remove the burner grates, lift the ventilation grate, then remove the filter. Clean it with warm water and mild detergent, in the dishwasher (heavy-duty cycle), or by hand. Reinstall the filter at an angle, with the top against the right side of the vent opening and the bottom against the left side of the chamber.
Why are the burner flames yellow or uneven?
This may be due to clogged ports, incorrect alignment of the burner cap/head, or improper propane gas conversion. Clean the ports and check alignment. If the problem persists, contact a technician to verify the gas conversion.
How do I use the downdraft ventilation system?
Turn the exhaust fan knob to the desired speed (LO, HI, or between for Medium). For optimal performance, the filter must be properly installed. Turn off the fan after cooking. Clean the filter regularly to prevent grease buildup.
What types of cookware do you recommend?
Use cookware with flat bottoms, straight sides, and well-fitting lids. Aluminum, cast iron, and stainless steel (with aluminum or copper base) work well. Avoid cookware that extends more than 1.3 cm beyond the burner. Rough surfaces may scratch the cooktop.
How do I convert the appliance for propane gas?
Conversion for propane gas must be done by a qualified installer. The appliance may require different orifices. Refer to installation instructions or contact JENN-AIR customer service.
What should I do if I smell gas?
Do not try to light any appliance, do not touch any electrical switch, do not use any phone in the building. Immediately leave the building and call your gas supplier from a neighbor's phone. If you cannot reach your gas supplier, call the fire department. Installation and service must be performed by a qualified professional.
How do I care for the stainless steel surface?
Use a soft cloth or non-scratch sponge. Rub in the direction of the grain. Avoid steel wool pads, abrasive cleaners, and rough paper towels. Use a mild cleaner or a specific stainless steel cleaner (e.g., affresh®). For hard water spots, use vinegar.

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USER MANUAL JGD3536BS JENN-AIR

For questions about features, operation/performance, parts, accessories, or service in the U.S.A., call:

1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.com.

In Canada, call: 1-800-807-6777, or visit our website at www.jennair.ca.

PARTS AND FEATURES....4

COOKTOP USE ....5

Cooktop Controls....5

Sealed Surface Burners ....5

Surface Grates 6

Downdraft Ventilation System 6

Home Canning 7

Cookware 7

COOKTOP CARE....7

General Cleaning....7

TROUBLESHOOTING 9

ASSISTANCE OR SERVICE....10

In the U.S.A. 10

Accessories....10

In Canada 10

WARRANTY 11

TABLE DES MATIÈRES

SÉCURITÉ DE LA TABLE DE CUISSON ....13

PIÈCES ET CARACTÉRISTIQUES ....15

UTILISATION DE LA TABLE DE CUISSON....16

ASSISTANCE OU SERVICE....22

Accessoires 22

Au Canada....22

GARANTIE....23

COOKTOP SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

JENN-AIR JGD3536BS - Your safety and the safety of others are very important. - 1

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

! DANGER

You can be killed or seriously injured if you don't immediately follow instructions.

WARNING

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

  • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • WHAT TO DO IF YOU SMELL GAS:

  • Do not try to light any appliance.

  • Do not touch any electrical switch.
  • Do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
  • If you cannot reach your gas supplier, call the fire department.

- Installation and service must be performed by a qualified installer, service agency or the gas supplier.

WARNING: Gas leaks cannot always be detected by smell.

Gas suppliers recommend that you use a gas detector approved by UL or CSA.

For more information, contact your gas supplier.

If a gas leak is detected, follow the "What to do if you smell gas" instructions.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

■ WARNING: NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the cooktop.
■ CAUTION: Do not store items of interest to children in cabinets above the cooktop – children climbing on the cooktop to reach items could be seriously injured.
■ Proper Installation – The cooktop, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA70 or the Canadian Electrical Code, Part 1. Be sure the cooktop is properly installed and grounded by a qualified technician.

■ This cooktop is equipped with a three-prong grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded receptacle. Do not cut or remove the grounding prong from this plug.
■ Disconnect the electrical supply before servicing the cooktop.
■ Injuries may result from the misuse of the cooktop such as stepping, leaning, or sitting on the top surface.
- Maintenance – Keep cooktop area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
■ Storage on the cooktop – Flammable materials should not be stored on or near surface units.
■ Top burner flame size should be adjusted so it does not extend beyond the edge of the cooking utensil.

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

PARTS AND FEATURES

This manual covers different models. The cooktop you have purchased may have some or all of the items listed.

30" (76.2 cm) Control Panel
A B Le HI Ignite OFF C Le HI Ignite OFF D Le HI Ignite OFF E Le HI Ignite OFF S HI Le OFF F

A. Surface burner locator
B. Left rear control knob
C. Right rear control knob
D. Left front control knob
E. Right front control knob
F. 3-speed vent fan control knob

30" (76.2 cm) Cooktop
A B C D H G F E

A. Left rear 9,200 Btu/h burner
B. Downdraft vent grille
C. Right rear 12,500 Btu/h burner
D. Control panel

E. Right front 5,000 Btu/h burner

F. Right side grate

G. Left front 17,000 Btu/h burner

H. Left side grate.

36" (91.4 cm) Control Panel
A B Lo Hi Off Ignite

C Lo Hi • Ignite O55

D Lo Hi Off Ignite

OFF Hi Le Ignite OFF

JENN-AIR JGD3536BS - PARTS AND FEATURES - 7

JENN-AIR JGD3536BS - PARTS AND FEATURES - 8
G
A. Surface burner locator
B. Left rear control knob
C. Center rear control knob
D. Right rear control knob

E. 3-speed fan control knob

F. Center front control knob

G. Left front control knob

36" (91.4 cm) Cooktop
A B C D E J I H G F

A. Left rear 5,000 Btu/h burner
B. Center rear 12,500 Btu/h burner
C. Downdraft vent grille
D. Right rear 17,000 Btu/h burner
E. Right side grate
F. Control panel

G. Center front

15,000 Btu/h burner

H. Center grate

I. Left front 9,200 Btu/h burner

J. Left side grate

Optional Jenn-Air® Duct Free Filter Accessory Kit (For model numbers JGD3430 and JGD3536)

On select downdraft models, the Jenn-Air® Duct Free Filter Accessory Kit Part Number JDA7000WX is now available. The Jenn-Air® Duct Free Filter Accessory Kit is ideal for both new construction and kitchen renovation projects because it provides an easy alternative to the installation of metal ducting and venting in the downdraft system outside the home. The kit includes all required hardware, one filter and complete installation instructions. See the "Assistance or Service" section for information on ordering.

COOKTOP USE

Cooktop Controls

WARNING

JENN-AIR JGD3536BS - WARNING - 1
Fire Hazard

Do not let the burner flame extend beyond the edge of the pan.

Turn off all controls when not cooking.

Failure to follow these instructions can result in death or fire.

Electric igniters automatically light the surface burners when control knobs are turned to HI and will automatically reignite if the flame is extinguished. All igniters will spark when lighting; however, only the selected burner will ignite.

If a crossdraft is present, the flame may be affected and some sparking may occur. This is normal.

Before setting a control knob, place filled cookware on the grate. Do not operate a burner using empty cookware or without cookware on the grate.

To Set

  1. Push in and turn knob counterclockwise to HI.

  2. Turn knob to anywhere between HI and LO. Use the following chart as a guide when setting heat levels.

SETTING RECOMMENDED USE

HI ■ Start food cooking.
■ Bring liquid to a boil.
■ Hold a rapid boil.
■ Quickly brown or sear food.
■ To fry chicken.
Medium Between HI and LO■ Maintain a slow boil.
■ Fry or sauté foods.
■ Cook soups, sauces and gravies.
■ Stew or steam food.
LO■ Simmer.
■ Keep food warm.

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

Power failure

In case of prolonged power failure, the surface burners can be lit manually. Hold a lit match near a burner and turn knob counterclockwise to HI. After burner lights, turn knob to setting. The vent fan will not work.

NOTE: The downdraft vent will not operate during a power failure.

Flame-Sensing™ Reignition

Your cooktop has sealed gas burners with Flame-Sensing™ Relignition. If any burner flame should go out, the system will automatically spark to reignite the burner (all igniters will spark when any flame is extinguished; however, only the selected burner will reignite). If intermittent sparking occurs, increase flame (rotate knob clockwise) until clicking (spark) sound ceases.

Smart Port Burner System

This cooktop is equipped with a Smart Port Burner System. The Smart Port Burner System produces a small flame directly under each grate finger and a larger flame between each grate finger. The visual difference between the ports will be noticeable when the burner is used or when adjustments are made to the flame length.

Sealed Surface Burners
A B C D E

A. Burner cap

B. Burner ports

C. Burner base

D. Gas tube opening

E. Igniter head

IMPORTANT: Do not obstruct the flow of combustion and ventilation air around the burner grate edges.

Burner cap: Always keep the burner cap and head in place when using a surface burner. A clean burner cap and head will help avoid poor ignition and uneven flames. Always clean the burner cap and head after a spillover and routinely remove and clean the caps according to the “General Cleaning” section.

Gas tube opening: Gas must flow freely throughout the gas tube opening for the burner to light properly. Keep this area free of soil and do not allow spills, food, cleaning agents or any other material to enter the gas tube opening. Keep spillovers out of the gas tube opening by always using a burner cap.

A B

A. 1-1½" (25-38 mm)

B. Burner ports

Burner ports: Check burner flames occasionally for proper size and shape as shown above. A good flame is blue in color, not yellow. Keep this area free of soil and do not allow spills, food, cleaning agents or any other material to enter the burner ports.

To Clean:

IMPORTANT: Before cleaning, make sure all controls are off and cooktop is cool. Do not use oven cleaners, bleach or rust removers.

  1. Remove the burner cap and head from the burner base and clean according to "General Cleaning" section.
  2. Clean the gas tube opening with a damp cloth.
  3. Clean clogged burner ports with a straight pin as shown. Do not enlarge or distort the port. Do not use a wooden toothpick.

JENN-AIR JGD3536BS - To Clean: - 1

  1. Replace the burner cap and head, making sure the alignment tab and notch are properly aligned with the burner cap.

JENN-AIR JGD3536BS - To Clean: - 2

natural_image Diagram of two circular components labeled A and B, showing internal structure with evenly spaced dots (no text or symbols beyond labels)

A. Incorrect

B. Correct

  1. Turn on the burner. If the burner does not light, check burner head alignment. If the burner still does not light, do not service the burner yourself. Contact a trained repair specialist.

Surface Grates

The grates must be properly positioned before cooking. In the proper position the grates should be flush and level. Improper installation of the grates may result in chipping or scratching of the cooktop.

To ensure proper positioning, align bumpers on grate bottom with the indentations in the cooktop. See cooktop illustrations in the "Parts and Features" section for proper grate positioning.

JENN-AIR JGD3536BS - Surface Grates - 1

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

Although the burner grates are durable, they will gradually lose their shine and/or discolor due to the high temperatures of the gas flame.

JX3™ Downdraft Ventilation System

Technical diagram of a mechanical component with labeled parts A, B, and C

A. Removable grease filter
B. Downdraft grate
C. Filter support tray (non-removable)

The built-in downdraft ventilation system removes cooking vapors, odors and smoke from foods prepared on the cooktop.

IMPORTANT: For optimal performance, operate downdraft ventilation system with the filter properly installed.

To avoid the buildup of grease, the filter should be cleaned often. For more information on proper filter placement and cleaning, see "Downdraft Ventilation System" in the "General Cleaning" section.

To Use:

Turn vent knob to desired speed: HI, LO or to the midpoint between Hi and Low for Medium. Turn vent fan knob to OFF when finished cooking, or when the cooktop is not in use.

JENN-AIR JGD3536BS - To Use: - 1

Home Canning

When canning for long periods, alternate the use of surface burners between batches. This allows time for the most recently used areas to cool.

■ Center the canner on the grate above the burner.
■ Do not place canner on 2 surface burners at the same time.
■ For more information, contact your local agricultural department. Companies that manufacture home canning products can also offer assistance.

Cookware

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element or surface burner.

Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid and the material should be of medium-to-heavy thickness.

Rough finishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base they can leave permanent marks on the cooktop or grates.

Cookware material is a factor in how quickly and evenly heat is transferred, which affects cooking results. A nonstick finish has the same characteristics as its base material.

For example, aluminum cookware with a nonstick finish will take on the properties of aluminum.

Use the following chart as a guide for cookware material characteristics.

Cookware Characteristics
Aluminum■ Heats quickly and evenly.■ Suitable for all types of cooking.■ Medium or heavy thickness is best for most cooking tasks.
Cast iron ■ Heats slowly and evenly.■ Good for browning and frying.■ Maintains heat for slow cooking.
Ceramic or Ceramic glass■ Follow manufacturer's instructions.■ Heats slowly, but unevenly.■ Ideal results on low to medium heat settings.
Copper■ Heats very quickly and evenly.
Earthenware■ Follow manufacturer's instructions.■ Use on low heat settings.
Porcelain enamel-on-steel or cast iron■ See stainless steel or cast iron.
Stainless steel■ Heats quickly, but unevenly.■ A core or base of aluminum or copper on stainless steel provides even heating.

COOKTOP CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow label instructions on cleaning products.

Soap, water and a soft cloth or sponge are suggested first unless otherwise noted.

EXTERIOR PORCELAIN ENAMEL SURFACES (on some models)

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the entire appliance is cool. These spills may affect the finish.

Cleaning Method:

■ Glass cleaner, mild liquid cleaner or nonabrasive scrubbing pad.
■affresh ^ Kitchen and Appliance Cleaner Part Number W10355010 (not included):
See "Assistance or Service" section to order.

STAINLESS STEEL WITH DuraFinish™ COATING

To avoid damage to stainless steel surfaces, do not use soap-filled scouring pads, abrasive cleaners, cooktop cleaner, steel-wool pads, gritty washcloths or abrasive paper towels.

For best results, use a soft cloth or non-scratch sponge.

Rub in direction of grain to avoid damaging.

Cleaning Method:

■affresh ^® Stainless Steel Cleaner Part Number W10355016 (not included):
See "Assistance or Service" section to order.

■ Liquid detergent or all-purpose cleaner:

Rinse with clean water and dry with soft, lint-free cloth.

■ Vinegar for hard water spots

COOKTOP CONTROLS

To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers or oven cleaner.

To avoid damage, do not soak knobs.

When replacing knobs, make sure knobs are in the Off position.

On some models, do not remove seals under knobs.

Cleaning Method:

■ Soap and water:

Pull knobs straight away from control panel to remove.

CONTROL PANEL

To avoid damage to the control panel, do not use abrasive cleaners, steel-wool pads, gritty washcloths or abrasive paper towels.

Cleaning Method:

■ Glass cleaner and soft cloth or sponge:

Apply glass cleaner to soft cloth or sponge, not directly on panel.

■affresh ^® Kitchen and Appliance Cleaner Part Number W10355010 (not included):

See "Assistance or Service" section to order.

PORCELAIN-COATED GRATES AND CAPS

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the cooktop, grates and caps are cool. These spills may affect the finish.

To avoid chipping, do not bang grates and caps against each other or hard surfaces such as cast iron cookware.

Do not reassemble caps on burners while wet.

Cleaning Method:

■ Nonabrasive plastic scrubbing pad and mildly abrasive cleanser:

Clean as soon as cooktop, grates and caps are cool.

■ Dishwasher (grates only, not caps):

Use the most aggressive cycle.

■ Gas Grate and Drip Pan Cleaner Part Number 31617 (not included):

See "Assistance or Service" section to order.

SURFACE BURNERS AND ELECTRONIC IGNITER

Surface Burners

See "Sealed Surface Burners" section.

Electronic Igniter

Cleaning Method:

■ Clean the stainless steel igniter washer using a nonabrasive scouring pad. Clean ceramic post with a cotton swab:

affresh® Kitchen and Appliance Cleaner Part Number W10355010 (not included):

See "Assistance or Service" section to order.

DOWNDRAFT VENTILATION SYSTEM

Vent Grate

Cleaning Method:

■ Remove left and right burner grates from the cooktop, then lift off the vent grate.

JENN-AIR JGD3536BS - Cleaning Method: - 1

natural_image Technical line drawing of a mechanical component with labeled parts A and B (no text or symbols present)

A. Burner grates

B. Vent grates

■ Wipe clean or wash in sink:

Nonabrasive plastic scrubbing pad and mildly abrasive cleanser

■ Dishwasher:

Use mild detergent.

Removable Grease Filter

The filter is a permanent type and should be cleaned when soiled.

Cleaning Method:

■ Turn off the downdraft ventilation system before removing the filter.

■ Remove burner grates, then vent grate and lift the filter out of the vent chamber.

■ Clean the filter in the sink with warm water and detergent or in the dishwasher.

■ Replace the filter.

The filter should always be placed at an angle. As you face the front of the cooktop, the top of the filter should rest against the right side of the vent opening. The bottom of the filter should rest against the left side of the vent chamber at the bottom.

If the filter is flat against the fan wall, ventilation effectiveness will be reduced.

JENN-AIR JGD3536BS - Cleaning Method: - 1

natural_image Technical line drawing of a mechanical component with four circular features and a central shaded section (no text or symbols)

Ventilation Chamber

The ventilation chamber, which houses the filter, should be cleaned in the event of spills or when it becomes coated with a film of grease.

Cleaning Method:

■ Mild household detergent or cleanser and paper towel, damp cloth or sponge:

Apply detergent or cleanser to paper towel, damp cloth or sponge, not directly to the ventilation chamber.

Optional Jenn-Air® Duct Free Replacement Filter

The Jenn-Air® Duct Free Replacement Filter Cartridge Part Number JDA8000WX is designed for six months of normal cooking activity. The filter cartridge is not designed to be cleaned or reused and must be changed when indicated by the TimeStrip®. Downdraft performance will be reduced If the filter is not changed when recommended by the TimeStrip®. See the "Assistance or Service" section for information on ordering.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

WARNING
JENN-AIR JGD3536BS - TROUBLESHOOTING - 1

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

■ Is the power supply cord unplugged?

Plug into a grounded 3 prong outlet.

■ Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Surface burners will not operate

■ Is this the first time the surface burners have been used?

Turn on any one of the surface burner knobs to release air from the gas lines.

■ Is the control knob set correctly?

Push in knob before turning to a setting.

■ Are the burner ports clogged?

See "Sealed Surface Burners" section.

Surface burner flames are uneven, yellow and/or noisy

■ Are the burner ports clogged?

See "Sealed Surface Burners" section.

■ Are the burner caps and heads positioned properly?

See "Sealed Surface Burners" section.

■ Is propane gas being used?

The cooktop may have been converted improperly. Contact a service technician or see "Assistance or Service" section.

Surface burner makes popping noises

■ Is the burner wet?

Let it dry.

Continuous sparking of igniter

■ Is a cross draft drawing the flame away from the igniter?

This is normal when a cross draft is present.

■ Is the power supply cord properly grounded/polarized?

See the Installation Instructions.

■ Is the burner cap and head positioned properly?

See "Sealed Surface Burners" section.

Excessive heat around cookware on cooktop

■ Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 12 " (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

■ Is the proper cookware being used?

See "Cookware" section.

■ Is the control knob set to the proper heat level?

See "Cooktop Controls" section.

■ Is the cooktop level?

Level the cooktop. See the Installation Instructions.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

In the U.S.A.

If the problem is not due to one of the items listed in the "Troubleshooting" section...

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Or call: 1-800-JENNAIR (1-800-536-6247)

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080.

NOTE: When writing or calling about a service problem, please include the following information:

  1. Your name, address and daytime telephone number.

  2. Appliance model number and serial number.

  3. Name and address of your dealer or servicer.

  4. A clear description of the problem you are having.

  5. Proof of purchase (sales receipt).

User's guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center.

Accessories

To order accessories, visit our website at www.jennair.com/cookingaccessories.

affresh® Stainless Steel Cleaner

(stainless steel models)

Order Part Number W10355016

affresh® Kitchen and Appliance Cleaner

Order Part Number W10355010

Replacement Grease Filter

Order Part Number W10240990

Optional Jenn-Air® Duct Free Filter Accessory Kit (for models JGD3430 and JGD3536)

Order Part Number JDA7000WX

Optional Jenn-Air® Duct Free Replacement Filter

Order Part Number JDA8000WX

In Canada

If the problem is not due to one of the items listed in the "Troubleshooting" section...

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-807-6777 to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Centre

200 - 6750 Century Ave.

Mississauga, ON L5N 0B7

Web address: www.jennair.ca

Or call: 1-800-807-6777.

NOTE: When writing or calling about a service problem, please include the following information:

  1. Your name, address and daytime telephone number.

  2. Appliance model number and serial number.

  3. Name and address of your dealer or servicer.

  4. A clear description of the problem you are having.

  5. Proof of purchase (sales receipt).

User's guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Centre.

JENN-AIR® COOKING APPLIANCE WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Jenn-Air designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS

In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air will pay for factory specified parts for the following components (if applicable to the product) if defective in materials or workmanship:

■ Electric element

■ Touch Pad and microprocessor

■ Glass ceramic cooktop: if due to thermal breakage

■ Electronic controls

■ Magnetron tube

■ Sealed gas burners

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

  1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
  2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
  3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
  4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Jenn-Air.
  5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Jenn-Air within 30 days from the date of purchase.
  6. Any food loss due to refrigerator or freezer product failures.
  7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
  8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
  9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Jenn-Air servicer is not available.
  10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
  11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is void if the factory applied serial number has been altered or removed from your major appliance.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

If outside the 50 United States and Canada, contact your authorized Jenn-Air dealer to determine if another warranty applies.

If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” you may find additional help by checking the “Assistance or Service” section or by calling Jenn-Air. In the U.S.A., call 1-800-536-6247. In Canada, call 1-800-807-6777.

Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.

Write down the following information about your major appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label located on the product.

Dealer name
Address
Phone number
Model number
Serial number
Purchase date

SÉCURITÉ DE LA TABLE DE CUISSON

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REVÊTEMENT EN ACIER INOXYDABLE AVEC DuraFinish™

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ASSISTANCE OU SERVICE

Adresse Internet : www.jennair.ca

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Product information

Brand : JENN-AIR

Model : JGD3536BS

Category : Cooker