ZIWP500TN - Saw Zipper - Free user manual and instructions

USER MANUAL ZIWP500TN Zipper

Green and black industrial machine with 'ZIPPER' branding, no visible text or symbols on the device itself.

CE

ZI-WP500TN

EAN : 9120039234410

1 INHALT/INDEX/SOMMAIRE

12.1 Intended use of the machine 23

12.1 Technical Restrictions....23
12.1.2 Prohibited Use / Forseeable Misuse 23

12.2 User Requirements 23

12.3 General safety instructions 24
12.4 Electrical safety 24
12.5 Special safety instructions for this machine 25
12.6 Hazard warnings.... 25

13 TRANSPORT 26

14 ASSEMBLY 27

14.1 Checking scope of delivery 27
14.2 The workplace.... 27
14.3 Assembly 27
14.4 Electrical connection 29

15 OPERATION 29

15.1 Work before start-up 29

15.1.1 Unlocking the machine 30
15.1.2 Setting the log ruler 30

15.2 Operating....30

15.21 Start/Stop 30

15.2.2 Workflow....30

16 CLEANING, MAINTENANCE, STORAGE, DISPOSAL 31

16.1 Cleaning.... 31
16.2 Maintenance.... 31
16.2.1 Sharpening the saw blade....31
16.2.2 Changing the saw blade 31
16.3 Storage 33
16.4 Disposal 34

17 TROUBLESHOOTING 34

18 AVANT-PROPOS (FR) 35

19 SECURITE 36

EN CE-Conformal! - This product complies with the EC-directives.

READ THE MANUAL! Read the user and maintenance manual carefully and get familiar with the controls in order to use the machine correctly and to avoid injuries and machine defects.

EN Caution! Risk of injury! Failure to keep your hands away from the saw blade will result in serious personal injury.

EN It is forbidden to remove or tamper with the protection devices and safety devices!

EN Keep children and unauthorized persons away!

EN Before working on the machine, disconnect the mains plug!

Five blue circular icons representing different workplace safety symbols: hand, boot, person, helmet, and headset (no text or labels)

EN Wear personal protective equipment!

EN Warning signs and/or stickers on the machine which are illegible or have been removed must be replaced immediately!

Line drawing of a person pushing a wheeled cart with a mechanical component (no text or symbols)

Technical diagram of a mechanical assembly with ladder and wheel components, showing structural connections and a magnified inset (no text or symbols)

Technical diagram showing mechanical assembly steps with numbered components and a magnified view of assembly details.

1. Montage Radachse

Technical diagram showing four steps of a mechanical assembly with labeled components and directional arrows

2. Montage Räder

Technical diagram of a mechanical device with labeled components (no readable text or symbols)

Diagram showing four steps of a computer monitor with labeled parts and directional arrows indicating movement or change.

Technical diagram of a mechanical device with numbered components and directional arrows indicating motion or assembly.

Technical diagram of a mechanical assembly with labeled parts 4 and 5, showing components like wheels, springs, and a handle.

Mechanical device diagram showing a cart with a labeled component (6) and directional arrow, no readable text or symbols present.

This operating manual contains information and important notes for safe commissioning and handling of the Log Saw ZI-WP500TN, hereinafter referred to as "machine".

The manual is an integral part of the machine and must not be removed. Keep it for later use in a suitable place, easily accessible to users (operators), protected from dust and moisture, and enclose it with the machine if it is passed on to third parties!

Please pay special attention to the chapter Safety!

Due to the constant further development of our products, illustrations and contents may differ slightly. If you notice any errors, please inform us.

Technical changes reserved!

Check the goods immediately after receipt and make a note of any complaints on the consignment note when the delivery person takes them over!

Transport damage must be reported separately to us within 24 hours.

Zipper cannot accept any liability for transport damage not noted.

Copyright

© 2021

This documentation is protected by copyright. All rights reserved! In particular the reprint, the translation and the removal of photos and illustrations will be prosecuted.

Court of jurisdiction is the regional court Linz or the competent court for 4707 Schlüsslberg, Austria!

Customer service contact

This section contains information and important notes on safe start-up and handling of the machine.

For your own safety, read these operating instructions carefully before putting the machine into operation. This will enable you to handle the machine safely and prevent misunderstandings as well as personal injury and damage to property. In addition, observe the symbols and pictograms used on the machine as well as the safety and hazard information!

12.1 Intended use of the machine

The machinery is intended exclusively for the following operations: For cutting round wood, logs and other woody materials.

Information on the condition of the workpieces:

• There must be no foreign objects, such as nails, in the workpiece!
• Only one workpiece may be machined at a time, regardless of its dimensions!
• It is not allowed to process several and also no bundles of cut material.
• To prevent wedging and recoil of the cut material, bent cut material must always be placed in the log carriage so that the outer edge faces the machine.

ZIPPER-MASCHINEN assumes no responsibility or warranty for any other use or use beyond this and for any resulting damage to property or injury.

12.1 Technical Restrictions

The machine is intended for use under the following ambient conditions:

Relative humidity:	max. 65 %
Temperature (for operation)	+5°C bis +40°C
Temperature (for storage and/or transport)	-20°C bis +55°C

1212 Prohibited Use / Forseeable Misuse

• Operating the machine without adequate physical and mental aptitude
• Operating the machine without knowledge of the operating instructions
• Changes in the design of the machine
• Remove the safety markings attached to the machine
• Modify, circumvent or disable the safety devices of the machine
• Operating the machine in a potentially explosive environment (Machine can generate ignition sparks during operation)
• Operating the machine outside the technical limits specified in this manual
• Machining of materials with dimensions outside the limits specified in these instructions.
• Use of tools that do not comply with the safety requirements of the standard for machine tools for woodworking (EN847-1).
• Use of saw blades made of HSS steel.
• Use of saw blades with a lower max. speed than the machine.

The improper use or disregard of the versions and instructions described in this manual will result in the voiding of all warranty and compensation claims against Zipper Maschinen GmbH.

12.2 User Requirements

The machine is designed for operation by one person. The physical and mental aptitude as well as knowledge and understanding of the operating instructions are prerequisites for operating the machine. Persons who, because of their physical, sensory or mental abilities or their inexperience or ignorance, are unable to operate the machinery safely must not use it without supervision or instruction from a responsible person.

Please note that local laws and regulations may determine the minimum age of the operator and restrict the use of this machine!

Put on your personal protective equipment before working on the machine.

Work on electrical components or equipment may only be carried out by a qualified electrician or under the instruction and supervision of a qualified electrician.

12.3 General safety instructions

To avoid malfunctions, damage and health hazards when working with the machine, the following points must be observed in addition to the general rules for safe working:

• Before start-up, check the machine for completeness and function. Only use the machine if the guards and other non-parting guards required for machining have been fitted, are in good operating condition and have been properly maintained.
• Choose a level, vibration-free, non-slip surface for the installation location.
• Ensure sufficient space around the machine!
• Ensure sufficient lighting conditions at the workplace to avoid stroboscopic effects.
• Ensure a clean working environment.
• Only use perfect tools that are free of cracks and other defects (e.g. deformations).
• Remove tool keys and other adjustment tools before switching on the machine.
• Keep the area around the machine free of obstacles (e.g. dust, chips, cut parts, etc.).
• Check the strength of the machine connections before each use.
• Never leave the running machine unattended. Switch off the machine before leaving the working area and secure it against unintentional or unauthorised recommissioning.
• The machine may only be operated, serviced or repaired by persons who are familiar with it and who have been informed of the hazards arising from this work.
• Ensure that unauthorised persons maintain a safe distance from the machine and keep children away from the machine.
• Wear close-fitting protective clothing and suitable protective equipment (eye protection, dust mask, ear protection; gloves only when handling tools).
• When working on the machine, never wear loose jewellery, loose clothing, ties or long, open hair.
• Hide long hair under hair protection.
  • Always work with care and the necessary caution and never use excessive force.
• Do not overload the machine!
• Do not work on the machine if it is tired, not concentrated or under the influence of medication, alcohol or drugs!
• Do not use the machine in areas where vapours from paints, solvents or flammable liquids represent a potential danger (danger of fire or explosion!).
• Do not smoke in the immediate vicinity of the machine (fire hazard)!
• Shut down the machine and disconnect it from the power supply before carrying out any adjustment, conversion, cleaning, maintenance or repair work. Before starting any work on the machine, wait until all tools or machine parts have come to a complete standstill and secure the machine against unintentional restarting.

12.4 Electrical safety

• Improper use of extension cords may cause inefficient operation of the machine, resulting in overheating. Make sure that the extension cord is not longer than 10 m and its cross-section is not less than 2.5 mm ^2 to allow sufficient current flow to the motor.
• Avoid using free and insufficiently insulated connections. Connections must be made with appropriate material suitable for outdoor use.
• A damaged or tangled cable increases the risk of electric shock. Handle the cable with care. Never use the cable to carry, pull or disconnect the power tool. Keep the cable away from heat, oil, sharp edges or moving parts.
  • Proper plugs and sockets reduce the risk of electric shock.
• Water entry into machine increases the risk of electric shock. Do not expose machine to rain or moisture.
• The machine may only be used in humid environments if the power source is protected by a residual current circuit breaker.

- Do not use the power tool if it cannot be turned on and off with the ON-OFF-switch.

12.5 Special safety instructions for this machine

• When using milling tools with a diameter of ≥ 16 mm and circular saw blades, these must comply with EN 847-1:2013 and EN 847-2:2013; tool carriers must comply with EN 847-3:2013.
• Excessive noise can cause hearing damage and temporary or permanent hearing loss. Wear hearing protection certified to health and safety regulations to limit noise exposure.
• Replace cracked and deformed saw blades immediately, they cannot be repaired.
• Use saw blades that are clean and sharpened, they are less prone to failure and are easier to guide.
• Never attempt to cut logs that contain nails, wire or debris. Branches must be cut flush with the trunk.
• Always maintain a secure standing position and balance. Never stand on the machine. Serious injury can occur if the machine tips over or if the cutting tool is accidentally touched. Do not keep objects above or near the machine that someone could stand on to reach the machine.
• Do not attempt to load or unload logs until the machine has stopped.
• Do not remove residual pieces or other parts of the workpiece from the cutting area while the machine is running, unless you use a push stick.
• Keep your hands away from all moving parts.
• Do not grasp around the saw blade with both hands while the machine is running.
• Avoid awkward cutting operations and hand positions where a sudden slippage could cause your hand to get caught at the saw blade.
• Never deposit logs to be split in such a way that you have to reach over the machine.
• Operate the control handle with your hands only. Never use your foot, knee or any other extension tool.
• Never attempt to free a jammed saw blade without first turning off the machine.

12.6 Hazard warnings

Despite their intended use, certain residual risks remain. Due to the structure and construction of the machine, hazardous situations may occur when handling the machines:

DANGER

A safety instruction designed in this way indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

Such a safety instruction indicates a potentially hazardous situation which, if not avoided, may result in serious injury or even death.

CAUTION

A safety instruction designed in this way indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

NOTICE

A safety note designed in this way indicates a potentially dangerous situation which, if not avoided, may result in property damage.

Irrespective of all safety regulations, their sound common sense and corresponding technical suitability/training are and remain the most important safety factor in the error-free operation of the machine. Safe working depends first and foremost on you!

13 TRANSPORT

For proper transport, follow the instructions and information on the transport packaging regarding centre of gravity, attachment points, weight, means of transport to be used and prescribed transport position, etc.

Transport the machine in its packaging to the place of installation.

To manoeuvre the machine in the packaging, a pallet truck or a

forklift with appropriate lifting power can be used.

If you transport the machine with a vehicle, make sure that the load is properly secured.

Transport of the assembled machine

The machine is equipped with two wheels, which allow easy transportation.

NOTICE: Never transport the machine when it is loaded!

Transport Position Limiting Stopper A

1. Flip the log carriage towards the motor until it touches the limiting stopper (see Fig. A).

Locking Plate B

1. Secure the log carriage with the locking plate by flipping it downwards (see Fig. B).

Line drawing of a person pushing a cart with a mechanical device (no text or symbols)

1. Stand behind the machine and tilt the wheel axle to transport it easily (see Fig. C).

14 ASSEMBLY

14.1 Checking scope of delivery

Check the machine immediately after delivery for transport damage and missing parts.

14.2 The workplace

Choose a suitable place for the machine. Pay attention to the safety requirements and the dimensions of the machine. The selected location must ensure a suitable connection to the electrical supply. Make sure that the machine is placed on a solid and level surface and that the ground can support the load of the machine. The machine must be levelled at all support points. It is also necessary to guarantee a distance of at least 0.8 m around the machine. The necessary distance for the feeding of long workpieces must be provided.

Technical diagram of a mechanical support system with structural beams and a circular inset showing a measuring rod (no text or symbols present)

Anchoring on level ground

Use four bolts to secure your machine to the ground. Due to the different ground conditions, these are not included in the delivery content. Select the correct bolt type for your soil conditions (see Fig. D).

14.3 Assembly

The machine was disassembled for transport and must be assembled as shown below. Before commissioning, check all screw connections for tightness and tighten them if necessary.

Technical diagram showing mechanical assembly with numbered components and a magnified view of a bracket assembly.

1. Assembly wheel axle

Place the wheel axle (1) on the rear side of the base frame (2) and align the bore holes (see Fig. E, Pic. 1).

Secure the wheel axle (1) to the base frame (2) using a total of four M8×20 bolts (3), eight washers (4) and four nuts (5) (see Fig. E, Pic. 2).

Technical diagram showing four steps of a mechanical assembly with numbered components and directional arrows indicating motion or movement.

2. Assembly wheels

Slide two washers (7), a wheel (8) and a third washer (7) onto the wheel axle (6) one after the other (see Fig. F, Pic. 1-3).

To secure, insert a cotter pin (9) into the bore hole of the wheel axle (6) and bend its lower ends apart (see Fig. F, Pic. 4).

Repeat the same steps for the second wheel.

11 10 G

3. Assembly log carriage extension

Loosen the star screw (10) on the rear side of the log carriage until the log carriage extension (11) can be inserted into the guidance (see Fig. G).

Slide the log carriage extension (11) into the guidance and align it correctly.

Then retighten the star screw (10) to secure it in place.

14.4 Electrical connection

WARNING

Dangerous electrical voltage! The machine may only be connected to the mains supply and the associated checks carried out by a qualified electrician or under the instruction and supervision of a qualified electrician!

1. Check that the neutral connection and protective earthing are functioning properly.
2. Check that the supply voltage and frequency correspond to the specifications of the machine.

NOTICE

Deviation of the supply voltage and frequency

A deviation from the value of the supply voltage of ±10% is permissible. A short-circuit fuse must be provided in the power supply system of the machine!

1. Find the required cross-section of the supply cable (it is recommended to use a cable type H07RN (WDE0282), taking measures to protect against mechanical damage) in a current capacity data sheet.
2. Make sure that the power source is protected by a residual current circuit breaker.
3. Connect the unit only to a properly grounded outlet.
4. When using an extension cable, make sure that it is dimensioned appropriately for the connected load of the machine (the connected load can be found in the technical data). You can find the correlation between cable cross-section and cable length in specialist literature or consult an electrician.
5. Only use extension cords that are also suitable for outdoor use. Using an extension cord suitable for outdoor use reduces the risk of electric shock.

15 OPERATION

15.1 Work before start-up

• Make sure that the saw blade is firmly secured, in perfect condition, sharpened and guaranteed to run smoothly.
• Make sure that the rocker unit with the log carriage is fully extended before each use. Otherwise there is an increased risk of recoil.
• When cutting material, pay attention to foreign objects such as wires, nails, etc. as well as irregularities in the material, such as knots.
• Check that the moving parts are working properly and are not jammed.
• Ensure that the machine is securely anchored to the ground.
• Ensure that the correct power supply and cable are used. Insert the plug into the socket.

15.1.1

Unlocking the machine

Technical diagram of a mechanical device with labeled components (no readable text or symbols)

NOTICE: the locking plate (1) must be released before start-up of the machine (see Fig. H)!

15.12

Setting the log ruler

Four-panel diagram illustrating a device operation with labeled steps and directional arrows indicating movement.

1. Loosen the star screw (1) so that the log ruler (2) can be pulled out (see Fig. I, Pic. 1).

2. Use the scale to set the desired length of the workpiece (see Fig. 1, Pic. 2).

3. Turn the log ruler (2) clockwise to the top (see Fig. I, Pic. 3).

4. For fixation, retighten the star screw (1) (see Fig. 1, Pic. 4).

15.2 Operating

15.21 Start/Stop

Starting the machine: press the green "I" button on the ON-OFF switch. Stopping the machine: press the red "O" button on the ON-OFF switch.

1522 Workflow

1. Switch on the machine.
2. Open the top guard.
3. Position the cut material into the log carriage on the completely extended rocker unit.
4. Close the top guard again.
5. Grasp the handle on the left side of the carriage and slide it towards the saw blade cover.
6. Continue pressing with even force until the cut material has been cut.
7. After the cut, move the log carriage all the way back again.

8. If necessary, reposition the cut material and repeat steps 4 to 7 until the work is finished.

9. Switch off the machine after work.

10. Wait until the machine stops.
11. Disconnect the power plug and clean the unit if necessary.

Free blocked log

If the saw blade is blocked, proceed as follows:

1. Switch off the machine immediately!
2. Wait until the machine comes to a standstill
3. Pull out power plug.
4. Carefully remove the blocked log from the machine.

16 CLEANING, MAINTENANCE, STORAGE, DISPOSAL

16.1 Cleaning

NOTICE

The use of paint thinners, petrol, aggressive chemicals or scouring agents will damage the plastic surfaces! Therefore, only use mild cleaning agents for cleaning! Make sure that no water seeps into the machine!

Clean the machine after each use. Wipe it with a clean, damp cloth or blow off dust and material residues with compressed air at low pressure. Keep all safety devices, ventilation openings and the motor housing as free as possible from dirt and dust. Make sure that no water can enter the machine. The entry of water into a power tool increases the risk of electric shock.

16.2 Maintenance

WARNING

Danger due to electrical voltage! Handling the machine with the power supply up can lead to serious injuries or even death. Always disconnect the machine from the power supply before servicing or maintenance work and secure it against unintentional or unauthorised reconnection!

The machine is low-maintenance and only a few parts have to be serviced. Nevertheless, malfunctions or defects which could impair the safety of the user must be rectified immediately! Repair work may only be carried out by qualified personnel!

To prolong the lifespan of the machine, oil the rotating parts once a month. Do not oil the motor.

16.2.1 Sharpening the saw blade

The saw blade can be sharpened several times without being removed from the machine. Use a fine-cut square-blade file of 8–12" for sharpening.

Pay attention to the following points when sharpening:

• During manual sharpening only file the front rake of the tooth over a distance of about 5–7 mm.
  • Always keep the original shape of the tooth.
• Do not make sharp notches at the root of the tooth with the file.
  • Always clean the blade-clamps carefully.

16.2.2 Changing the saw blade

CAUTION

When handling circular saw blades when changing tools, please use safety gloves to avoid risk of injury.

Technical diagram of a mechanical device with numbered components and directional arrows indicating motion or assembly.

Technical diagram of a mechanical assembly with numbered components labeled 4, 5, and an arrow indicating direction or force.

Mechanical device with labeled component '6' and directional arrow, no readable text or symbols beyond part number

1. Remove the nut (1) and both washers (2) from the guard plate (3) (see Fig. J).

2. Pull out the cotter pin (4) from the return guiding pipe and remove the washer (5) (see Fig. K).

3. Slowly descend the log carriage (6) towards the ground (see Fig. L).

1. Loosen the fixing screw (7) to release the ring end of the chain of the locking pin (8) (see Fig. M, Pic. 1).
2. Pull the locking pin (8) out of the base frame (see Fig. M, Pic. 2).

3. Insert the locking pin (8) into the bore hole (9) on the outside of the saw blade cover to prevent the saw blade from rotating (see Fig. M, Pic. 3).

4. Loosen the M12×30 screw (10) with a saw blade wrench. Remove the M12×30 screw (10), the washer (11) and the flange (12). Detach the old saw blade (13) (see Fig. N).

5. The assembly of the new saw blade is done in reverse order.

CAUTION

Make sure that the saw blade is inserted in the correct position. The arrow on the saw blade must point in the direction of the operating side!

16.3 Storage

• Disconnect the power plug
• Store unused machines in a dry, locked place out of the reach of children.

To extend the service lifespan of the machine and ensure smooth operation, carry out the following before storing it for a longer period of time:

• Clean the machine thoroughly.
• Treat all moving parts with an environmentally friendly oil.

Never use grease! Do not oil the engine!

16.4 Disposal

Observe the national waste disposal regulations. Never dispose of the machine, machine components or equipment in residual waste. If necessary, contact your local authorities for information on the disposal options available.

If you buy a new machine or an equivalent device from your specialist dealer, he is obliged in certain countries to dispose of your old machine properly.

17 TROUBLESHOOTING

WARNUNG

Danger due to electrical voltage! Handling the machine with the power supply up can lead to serious injuries or even death. Always disconnect the machine from the power supply before servicing or maintenance work and secure it against unintentional or unauthorised reconnection!

Problem	Possible cause	Fault eleimination
Saw blade gets loose after turning off the motor	Fastening nut tightened insufficiently	Tighten fastening nut (right-hand thread)
Motor does not start	1. Failure mains fuse2. Extension cable defective3. Connections of the motor or switch defect4. Motor or connections defect	1. Check mains fuse2. Exchange extensions cable3. Have it checked by an electrician4. Have it checked by an electrician
Wrong direction of motor rotation	Capacitor defect	Have it checked by an electrician.
Motor unable to run – the fuse is tripped	Cross section of the extension cable insufficientOverload by dull saw blade	See the wiring diagram in the manualExchange saw blade
Burns on the cutting surface	Dull saw bladeWrong saw blade	Insert sharpened saw bladeExchange saw blade

18 AVANT-PROPOS (FR)

Cher client, chère cliente !

19.1.1 Restrictions techniques

Line drawing of a person pushing a wheeled cart with a large mechanical component (no text or symbols)

Technical diagram of a mechanical assembly with ladder and wheel components, showing structural connections and a magnified inset (no text or symbols)

Technical diagram showing four steps of a mechanical device with labeled parts and directional arrows indicating motion or assembly.

Technical diagram of a mechanical device with labeled components (no readable text or symbols)

Diagram illustrating four steps of a device operation with labeled components and directional arrows indicating movement.

Technical diagram of a mechanical device with numbered components and directional arrows indicating motion or assembly.

Technical diagram of a mechanical assembly with labeled parts 4 and 5, showing components like wheels and a spring mechanism.

Mechanical device diagram showing a cart with a gear and a labeled component (no text or symbols present)

(EN) With original ZIPPER spare parts you use parts that are attuned to each other shorten the installation time and elongate your products lifespan.

NOTICE

The installation of other than original spare parts voids the warranty!

So you always have to use original spare parts

Order the spare parts directly on our homepage – category SPARE PARTS or contact our customer service

• via our Homepage – category SERVICE/NEWS - SPARE PARTS REQUEST,
• by e-mail to [e-mail].

Always state the machine type, spare part number and designation. To prevent misunderstandings, we recommend that you add a copy of the spare parts drawing with the spare parts order, on which the required spare parts are clearly marked, especially when not using the online-spare-part catalogue.

Technical diagram of a mechanical assembly with numbered components and exploded view, likely for engineering or manufacturing purposes.

Company ZIPPER Maschinen GmbH grants for mechanical and electrical components a warranty period of 2 years for amateur use; and warranty period of 1 year for professional use, starting with the purchase of the final consumer. In case of defects during this period, which are not excluded by paragraph 3, ZIPPER will repair or replace the machine at its own discretion.

2.) Report:

In order to check the legitimacy of warranty claims, the final consumer must contact his dealer. The dealer has to report in written form the occurred defect to ZIPPER. If the warranty claim is legitimate, ZIPPER will pick up the defective machine from the dealer. Returned shippings by dealers which have not been coordinated with ZIPPER, will not be accepted and refused.

3.) Regulations:

a) Warranty claims will only be accepted, when a copy of the original invoice or cash voucher from the trading partner of ZIPPER is enclosed to the machine. The warranty claim expires if the accessories belonging to the machine are missing.

b) The warranty does not include free checking, maintenance, inspection or service works on the machine. Defects due to incorrect usage of the final consumer or his dealer will not be accepted as warranty claims either. Some examples: usage of wrong fuel, frost damages in water tanks, leaving fuel in the tank during the winter, etc.

c) Defects on wear parts are excluded, e.g. carbon brushes, collection bags, knives, cylinders, cutting blades, clutches, sealings, wheels, saw blades, splitting crosses, riving knives, riving knife extensions, hydraulic oils, oil/air/fuel filters, chains, spark plugs, sliding blocks, etc.

d) Also excluded are damages on the machine caused by incorrect or inappropriate usage, if it was used for a purpose which the machine is not supposed to, ignoring the user manual, force majeure, repairs or technical manipulations by not authorized workshops or by the customer himself, usage of non-original ZIPPER spare parts or accessories.

e) After inspection by our qualified personnel, resulted costs (like freight charges) and expenses for not legitimated warranty claims will be charged to the final customer or dealer.

f) In case of defective machines outside the warranty period, we will only repair after advance payment or dealer's invoice according to the cost estimate (incl. freight costs) of ZIPPER.

g) Warranty claims can only be granted for customers of an authorized ZIPPER dealer who directly purchased the machine from ZIPPER. These claims are not transferable in case of multiple sales of the machine.

4.) Claims for compensation and other liabilities:

The liability of company ZIPPER is limited to the value of goods in all cases. Claims for compensation because of poor performance, lacks, damages or loss of earnings due to defects during the warranty period will not be accepted. ZIPPER insists on its right to subsequent improvement of the machine.

SERVICE

After Guarantee and warranty expiration specialist repair shops can perform maintenance and repair jobs. But we are still at your service as well with spare parts and/or product service. Place your spare part/repair service cost inquiry by

- Mail to [e-mail].

- Or use the online complaint order formula provided on our homepage – category service/news.

30 GARANTIE (FR)

1.) Garantie :

We monitor the quality of our delivered products in the frame of a Quality Management policy.

Your opinion is essential for further product development and product choice. Please let us know about your:

• Impressions and suggestions for improvement.
• experiences that may be useful for other users and for product design
• Experiences with malfunctions that occur in specific operation modes

We would like to ask you to note down your experiences and observations and send them to us by E-Mail or by post