SJH904E - Hedge trimmers Sun Joe - Free user manual and instructions

USER MANUAL SJH904E Sun Joe

© 2020 by Snow Joe , LLCAll rights reserved. Original instructions.

SAVE THESE INSTRUCTIONS

A Division of Snow Joe

IMPORTANT! Safety Instructions All Operators Must Read These Instructions Before Use Always follow these safety guidelines. Failure to do so may result in serious bodily injury or death. General Safety WARNINGS! You and any other operator of this power tool must read, understand, and follow these instructions in their entirety. Failure to follow these instructions may result in ELECTRIC SHOCK, FIRE, and/or serious PERSONAL INJURY. Notice the personal safety alert symbol m used in this manual to draw your attention to a WARNING given along with the particular operating instruction. This means that the operation requires special ATTENTION, CAUTION, and AWARENESS. mWARNING! This unit can be dangerous! Careless or improper use can cause serious injury. mWARNING! The rotating blades can cut you. Keep hands and feet away from the blades and the cutting area. Before using the power tool, familiarize yourself with the controls, especially how to stop the power tool in an emergency. The only individuals who should use the power tool are those who thoroughly understand these instructions and know how to properly operate the unit. Children should never be allowed access to the power tool. Retain this manual for future reference and reread it at the start of each trimming season.

1. Keep work area clean and well-lit – Cluttered, dark

areas invite accidents.

2. Replacement parts – When servicing this unit, use only

identical replacement parts. Replace or repair damaged cords immediately.

3. Keep children, bystanders, and pets away – All

spectators, including pets, should be kept a safe distance away from the work area.

4. Know your product – Know how to start and stop the

machine. Be thoroughly familiar with the controls. Ensure the controls (start/stop) function properly before using.

5. Use the right tool – Do not use this power tool for any job

except that for which it was intended.

6. Dress properly – Do not wear loose clothing or jewelry as

such articles can become caught in moving parts. Wear a protective covering to contain long hair. Wearing rubber gloves and substantial non-slip footwear is recommended when working outdoors.

7. Extension cords – To prevent electric shock, use only

with an extension cord suitable for outdoor use.

8. Avoid accidental starting – Do not carry the power tool

with your nger on the switch. Make sure the switch is o before plugging in or unplugging the unit. mCAUTION! Moving parts will continue to run for several seconds after turning o the machine.

9. Do not abuse the cord – Never carry the power tool

by the cord or yank the cord to disconnect it from the receptacle. Keep the cord away from heat, oil, and sharp edges.

10. Moving parts – Keep hands and feet away from moving

parts. Keep guards in place and in proper working order.

11. Do not force the tool – It will perform better with less

likelihood of personal or mechanical injury if it is used at the rate for which it was designed.

12. Do not overreach – Keep proper footing and balance at

13. Use safety glasses – Also use safety footwear, snug-

tting clothing, protective gloves, hearing, and head protection.

14. Disconnect the tool – Disconnect the power tool from

the power supply when it is not in use, before servicing it, when changing accessories, and when performing any other maintenance task.

15. Store idle tool indoors – When not in use, the power tool

should be stored indoors in a dry and high or locked-up place out of the reach of children.

16. Maintain the power tool with care – Keep the cutting

edges sharp and clean for optimal performance and to reduce the risk of injury. Inspect the extension cord periodically and immediately replace it if damaged. Keep the handles dry, clean, and free from oil and grease. Follow the additional recommendations described in the maintenance section of this manual.2

17. Avoid dangerous environments – Do not use the power

tool in rain or in damp or wet locations. Do not operate the power tool in gaseous or explosive atmospheres or use the power tool near ammable or combustible liquids. Motors in these tools normally spark, and the sparks might ignite fumes.

18. Stay alert – Watch what you are doing. Use common

sense. Do not operate the power tool when you are tired or under the inuence of drugs, alcohol, or other medication.

19. Check for damaged parts – Before further use of the

power tool, a guard or other part that is damaged should be carefully checked to determine that it will operate properly and perform its intended function. Check for alignment of moving parts, binding of moving parts, breakage of parts, mounting, and any other condition that may aect its operation. A guard or other part that is damaged should be properly repaired or replaced. Contact the Snow Joe

1. Remove any adjusting key or wrench before turning the

power tool on. A wrench or key left attached to the rotating part of the power tool may result in personal injury.

2. If devices or facilities are available for the extraction and

collection of dust, ensure these are connected or properly used. Use of these devices can reduce dust related hazards.

3. Remove any blade that has been damaged. Always make

sure that the blade is installed correctly and securely fastened before each use. Failure to do so can cause serious injury.

4. Hold the pole hedge trimmer by insulated gripping

surfaces only, because the cutter blade may contact hidden wiring or its own cord. Cutter blades contacting a "live" wire may electrify exposed metal parts of the power tool and could give the operator an electric shock.

5. Maintain a rm grip on both handles while cutting with the

blade. Keep the blade away from body.

6. Hold pole hedge trimmer properly, e.g., with both hands

if two handles are provided. Loss of control can cause personal injury.

7. Keep extension cord away from cutting area. During

operation the extension cord may be hidden in shrubs and can be accidentally cut by the blade.

8. Check the hedge for foreign objects before operation,

e.g., center fences. Take care that the cutting device does not come in contact with wire or other metal objects.

9. Keep all parts of the body away from the cutting blade.

Do not remove cut material or hold material to be cut when blades are moving. Make sure the switch is o when clearing jammed material. A moment of inattention while operating the pole hedge trimmer may result in serious personal injury.

10. Carry the hedge trimmer by the handle with the cutting

blade stopped. When transporting or storing the hedge trimmer always keep the blade covered. Proper handling of the hedge trimmer will reduce possible personal injury from the cutter blades.

11. Do not use the hedge trimmer if the switch does not turn it

on and o. Any power tool that cannot be controlled with the switch is dangerous and must be repaired.

12. Use the pole hedge trimmer and accessories in

accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations dierent from intended use could lead to a hazardous situation.

13. The product should be supplied via a residual current

device (RCD) with a tripping current of not more than 30 mA. Electric Safety

1. Ground fault circuit interrupter (GFCI) protection should

be provided on the circuit(s) or outlet(s) to be used for this power tool. Receptacles are available having built-in GFCI protection and may be used for this measure of safety.

2. To reduce the risk of electric shock, this appliance has

a polarized plug (i.e. one blade is wider than the other). Use this appliance only with a polarized UL-, CSA-, or ETL-listed extension cord recommended for outdoor, all-weather use. The appliance plug will t into a polarized extension cord only one way. If the appliance plug does not t fully into the extension cord, reverse the plug. If the plug still does not t, obtain a correct polarized extension cord. A polarized extension cord will require the use of a polarized wall outlet. The extension cord plug will t into the polarized wall outlet only one way. If the plug does not t fully into the wall outlet, reverse the plug. If the plug still does not t, contact a qualied electrician to install the proper wall outlet. Do not modify the appliance plug, extension cord receptacle, or extension cord plug in any way.

3. To prevent electric shock, use only with an extension cord

suitable for outdoor use, such as SW-A, SOW-A, STW-A, STOW-A, SJW-A, SJOW-A, SJTW-A, or SJTOW-A. Before use, check that the extension cord is in good condition. When using an extension cord, make sure to use one heavy enough to carry the current product. An undersized cord will cause a drop in line voltage resulting in loss of power and overheating.3 4. To prevent the appliance cord from disconnecting from the extension cord during operation, use the onboard extension cord restraint hook and/or make a knot with the two cords as shown in Table 1.5. Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) power tools. Unmodied plugs and matching outlets will reduce risk of electric shock.6. Avoid body contact with earthed or grounded surfaces, such as pipes, radiators, ranges and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.7. If the supply cord is damaged, it must be replaced by an electrician or a power tool repairer.8. When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a cord suitable for outdoor use reduces the risk of electric shock.9. If operating a power tool in a damp location is unavoidable, use a residual current device (RCD) protected supply. Use of an RCD reduces the risk of electric shock.10. Have your tool repaired by an electrician or a qualied service center. This power tool complies with relevant safety requirements. To avoid danger, electrical appliances must only be repaired by qualied personnel using original spare parts; otherwise this may result in considerable damage to the user. Double-Insulated Appliances In a double-insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is provided on a double-insulated appliance, nor should a means for grounding be added to the appliance. Servicing a double-insulated appliance requires extreme care and knowledge of the system, and should be performed only by qualied service personnel at an authorized Snow Joe + Sun Joe

dealer. Replacement parts for a double-insulated appliance must be identical to the parts they replace. A double-insulated appliance is marked with the words “Double Insulation” or “Double Insulated.” The symbol (square within a square) may also be marked on the appliance. DOUBLE-INSULATED: GROUNDING NOT REQUIRED. WHEN SERVICING, USE ONLY IDENTICAL REPLACEMENT PARTS.This power tool is double-insulated, eliminating the need for a separate grounding system. Use only identical replacement parts. Read the instructions before servicing double-insulated appliances. Use this electric hedge trimmer only as described in this manual. m WARNING m Electric shock may cause SEVERE INJURY or DEATH. Heed these warnings:• Do not allow any part of the power tool to make contact with water while it is in operation. If the appliance becomes wet while turned o, wipe dry before starting. • Use only a UL-, CSA- or ETL-rated extension cord for outdoor, all-weather use. • Do not use an extension cord over 100 ft (30 m).• Do not touch the appliance or its plug with wet hands or while standing in water. Wearing rubber boots oers some protection. EXTENSION CORD CHARTExtension CordLengthWire Gauge (A.W.G.):Up to 50 ft(15 m)+50 ft - 100 ft(+15 m - 30 m)16 14(B) Connect plug and receptacleCord set Appliance cord(A) Tie cord as shownTable 1. Method of Securing Extension Cord4 Safety Symbols The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate. SAFETY ALERT – Indicates a precaution, a warning, or a danger. Symbols SymbolsDescriptions Descriptions

MANUAL(S) – Read, understand, and follow all instructions in the user manual(s) before attempting to assemble and operate. WARNING! Do not expose the unit to rain or wet conditions.

WEAR EYE AND HEARING

PROTECTION – For protection against injury, wear ear defenders and safety goggles. Wear protective gloves and non-slip footwear when using the machine and handling debris. SWITCH OFF! Remove plug from outlet before cleaning or conducting maintenance checks. DANGER! ROTATING BLADES – Keep hands and feet away from openings while the trimmer is running. Keep bystanders a safe distance away from the work area. SWITCH OFF! Remove plug from outlet immediately if the cord is damaged or cut. Double Insulation. 33 ft (10 m) WARNING! SHOCK HAZARD – Keep at least 33 ft (10 m) away from power lines. Do not overreach. Keep proper footing and balance at all times.5 Know Your Electric Pole + Hedge Trimmer Read the owner’s manual and safety instructions carefully before operating the pole + hedge trimmer. Compare the illustration below to the power tool in order to become familiar with the location of the various controls and adjustments. Save this manual for future reference. Technical Data Motor ........................................................................... 4.5 amp Rated Voltage ......................................................120V ~ 60 Hz Blade Movement ....................................................Dual-action Blade Material ................................. Rust-resistant steel 65Mn Blade Length .......................................................19 in. (48 cm) Cutting Diameter Max ...................................... 0.7 in. (18 mm) Telescoping Pole .................... 3.8 ft to 5.9 ft (1.16 m to 1.8 m) Overhead Reach .......................................... Up to 12 ft (3.7 m) Multi-Angle Head ....................................-20º, 0º, 20º, 40º, 60º No Load Speed .........................................................1600 rpm Hedge Trimmer Net Weight ...............................6.2 lbs (2.8 kg) Pole Hedge Trimmer Net Weight .......................9.5 lbs (4.3 kg)

5. Quick-release button

12. Quick-release button

15. Hedger safety guard

• Hedge trimmer cutting head with blade cover

• Manual with registration card

1. Carefully remove the product and any accessories from

the box and check to see that all of the above items are supplied.

2. Inspect the product carefully to make sure no breakage or

damage occurred during shipping. If you nd damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). NOTE: Do not discard the shipping carton and packaging material until you are ready to use the electric pole + hedge trimmer. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations or save the packaging for long-term product storage. IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suocation risk! Assembly Fitting the Hedge Trimmer

1. Insert the rear handle directly into the hedge trimmer

cutting head. When fully inserted, press down on the quick-release button. Make sure the button snaps in rmly and securely, locking the parts together (Fig. 1). Converting from Hedge Trimmer to Pole Hedge Trimmer

1. Lift the quick-release button. Pull to remove the rear

handle from the hedge trimmer cutting head (Fig. 2).

2. Insert the telescoping pole into the hedge trimmer cutting

head. Press down on the quick-release button to lock it into position (Fig. 3).

3. Insert the rear handle into the end of the telescoping pole

4. Press down on the quick-release button. Ensure the

release button snaps rmly into position to lock the handle securely (Fig. 4). Fig. 1 Rear handle Hedge trimmer cutting head Quick-release button Fig. 2 Rear handle Hedge trimmer cutting head Quick-release button Fig. 3 Telescoping pole Hedge trimmer cutting head Quick-release button Fig. 4 Telescoping pole Rear handle Hedge trimmer cutting head with pole Quick-release button7

5. To convert back to the hedge trimmer, disconnect rear

handle and cutting head from ends of telescoping pole by lifting the quick-release buttons A and B and pulling straight out. Then re-insert the rear handle directly into the hedge trimmer cutting head (Fig. 5). Attaching the Shoulder Strap mWARNING! Always attach the shoulder strap from the unit before starting motor. Use the shoulder strap to help support the trimmer while in use; do not carry the pole hedge trimmer with only your hands.

1. Wear the shoulder strap over the left shoulder so that

the hook stays at your right hand side.

2. Fasten the shoulder strap to the buckle on the pole

3. Adjust the length of the strap to attain a comfortable

working position. mWARNING! The buckle is provided with a means of quick release which can be accomplished by simply squeezing the sides of the the buckle (Fig. 7). Operation Connecting to Power Supply

1. Make a loop in the extension cord and push it up through

the hole in the rear handle and around the cord restraint hook, then connect the extension cord to the appliance cord (Fig. 8). Starting the Pole + Hedge Trimmer Before operating the pole + hedge trimmer, stand in the operating position and hold the tool with both hands so that the cutting blades are always away from your body. mWARNING! Before you start the tool, make sure the pole + hedge trimmer is not contacting any object. mWARNING! Ensure you are wearing all of the necessary personal protective equipment, including protective gloves, non-slip footwear, safety goggles, ear defenders, and close- tting clothing. Fig. 5 Telescoping pole Rear handle Quick-release button (A) Quick-release button (B) Fig. 6 Buckle Shoulder strap Fig. 7 Quick release buckle Fig. 8 Rear handle Cord restraint hook Extension cord8 To start the hedge trimmer:

1. Hold the hedge trimmer rmly with both hands. Your right

hand is slightly bent and is holding the rear handle, and your left hand is straight and is holding the front handle.

2. Press and hold the hand safety switch located on the front

3. With your right hand, press and hold safety lock button with

your thumb, then squeeze the on/o trigger switch with your ngers. Once the tool powers on, you can release the safety lock button and proceed with operation (Fig. 9).

4. Release the trigger switch and the hand safety switch to

stop the tool. NOTE: Do not press the trigger switch until you are ready to make a cut. To start the pole hedge trimmer:

1. Hold the pole hedge trimmer rmly with both hands.

Your right hand is holding the rear handle and your left hand is holding the telescoping pole depending on your preference.

2. Push and hold the safety lock button (located on the rear

handle) with your thumb and then squeeze the trigger switch with your ngers. Once the tool is running, you can release the safety lock button (Fig. 10).

3. To turn the tool OFF, release the trigger switch (Fig. 10).

NOTE: Do not press the trigger switch until you are ready to make a cut. mWARNING! Blade continues operation after tool is turned o/trigger released. Adjusting Pole Hedge Trimmer Pivoting Head The pole hedge trimmer head can be rotated into 5 dierent cutting angles.

1. Always disconnect the pole hedge trimmer from the

2. Place the pole hedge trimmer on a sturdy at surface.

3. Press the pivot button and adjust the trimmer head to the

desired angle (Fig. 11). Extending the Telescoping Pole The telescoping pole can be extended or shortened for ease of use.

1. Disconnect the pole hedge trimmer from the power

2. Unlock the telescoping pole by turning the telescoping

3. Extend the telescoping pole to a comfortable height

(Fig. 13) NOTE: Push poles toward each other to shorten the pole or pull them away from each other to lengthen the pole. Only extend the pole to the minimum length required to reach the hedges to be trimmed.

4. Lock the pole in position by turning the collar counter-

clockwise, and ensure that the pole is secure. Cutting Tips mWARNING! Always hold the pole hedge trimmer with both hands. Never hold shrubs with one hand and operate pole hedge trimmer with the other. Failure to heed this warning can result in serious injury. mWARNING! Clear the area to be cut before each use. Remove all objects such as cords, lights, wire, or loose string which can become entangled in the cutting blade and create a risk of serious personal injury.

• When operating the pole hedge trimmer, keep the extension cord behind the pole hedge trimmer. Never drape it over the hedge being trimmed.

• Do not force the pole hedge trimmer through heavy shrubbery. This can cause the blades to bind and slow down. If the blades slow down, reduce the pace.

• Do not attempt to cut stems or twigs that are larger than 3/4 in. thick, or those obviously too large to feed into the cutting blade. Use a non-powered hand saw or pruning saw to trim large stems.

• If blades do become jammed, stop the motor, allow the blades to stop, and disconnect the plug from the power source before attempting to remove the obstruction.

• If desired, you can use a string to help cut your hedge level. Decide how high you want the hedge. Stretch a piece of string along the hedge at the desired height. Trim the hedge just above the guide line of string. Trim the side of a hedge so that it will be slightly narrower at the top. More of the hedge will be exposed when shaped this way, and it will be more uniform.

• Wear gloves when trimming thorny or prickly growth. When trimming new growth, use a wide sweeping action, so that the stems are fed directly into the cutting blade. Older growth will have thicker stems and will be trimmed easiest by using a sawing movement. Using the Pole Hedge Trimmer

• Hold unit rmly with both hands. Always keep your left hand on the telescoping pole and your right hand on the rear handle. The unit is used for cutting in either direction in a slow, sweeping action from side to side.

• Stand so that you are stable and balanced on both feet.

• Inspect and clear the area of any hidden objects.

• To protect yourself from electrocution, do not operate within 33 feet (10 m) of overhead electrical lines.

• Never use the pole hedge trimmer near power lines, fencing, posts, buildings, or other immovable objects.

• Never use a blade after hitting a hard object without rst inspecting it for damage. Do not use if any damage is detected. Cutting Procedures mWARNING! Never cut near electric cords or power lines. If the blade jams on any electrical cable, DO NOT TOUCH THE BLADE. IT CAN CONDUCT ELECTRICITY AND FATALLY SHOCK YOU! Instead, continue to hold the hedge trimmer by the insulated rear handle, and lay it down and away from you in a safe manner. Make sure that electrical service to the damaged electrical cable is disconnected before attempting to free the hedge trimmer blade. Contact with the blade, other conductive parts of the hedge trimmer, or live electric cords or power lines will result in death by electrocution or serious injury. mWARNING! Clear the area to be cut before each use. Remove all objects such as cords, lights, wire, or loose string which can become entangled in the cutting blade and create a risk of electric shock and serious personal injury.

1. When trimming new growth, use a wide sweeping action

so that the stems are fed directly into the blade. Do not try to cut branches that are thicker than 0.63 in. (16 mm) or those that are obviously too large to feed into the blade. Use lopping shears, a hand saw, or a pruning saw to cut out thick branches rst. If a substantial cut is necessary, cut a little at a time in several passes. Cut both sides of the hedge rst and then the top.

2. To perform a horizontal cut, hold the hedge trimmer with

the blade tilted 5-10 degrees to your cutting object; this makes the operation easier and ensures a better cut (Fig. 14). Fig. 1310

3. To perform a vertical cut, start trimming at the bottom and

sweep up for even cutting. Swing the blades in an arc towards the outsides of the hedge so that the cuttings are swept on the ground (Fig. 15).

1. To use the pole hedge trimmer for trimming tall, hard-to-

read hedges or shrubs, hold the trimmer at the position shown below (Fig. 16). Pivot the power head to several dierent positions to shape or sculpt shrubs or hedges.

2. To use pole hedge trimmer for trimming the bottoms and

sides of hedges and shrubs, hold the pole trimmer at the position shown below (Fig. 17).

3. To use pole hedge trimmer for trimming low-lying foliage

or ground cover, hold the pole hedge trimmer at the position as shown below (Fig. 18). mCAUTION! Do not use the pole hedge trimmer for cutting stems greater than 0.70" (1.8 cm) (or approximately 3/4 in. thick). Use the pole hedge trimmer only for cutting normal shrubbery found around houses and buildings. Do not force the pole hedge trimmer through dense growth. A slight back and forth sawing action may ease the cutting of larger, more dense growth. If the pole hedge trimmer begins to slow down, reduce the rate of speed at which you are trying to cut. If the pole hedge trimmer becomes jammed, immediately turn the trimmer o. Disconnect the plug from the power source and clear the jammed debris from the cutter blades. Fig. 14 5º – 10º Fig. 15 Fig. 16 Fig. 17 Fig. 1811 Care + Maintenance mATTENTION! Before performing any cleaning or maintenance, disconnect the unit from the power supply. Never touch the moving blades. mWARNING! Never spray or clean the hedge shears with water.1. Clean the hedge trimmer with a dry towel, particularly the ventilation slits, after each use, or use a brush in the event of heavy soiling. Spray the blades with lightweight machine oil after each use.2. Store the pole + hedge trimmer in the blade cover provided and in a dry location out of the reach of children.3. When servicing, use only identical replacement parts. Use of any other parts can create a hazard or cause product damage. Please contact an authorized Snow Joe

Sun Joe dealer or call the Snow Joe + Sun Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563) for all replacement parts and accessories for your product. Lubricate the Blades For easier operation and longer blade life, lubricate the hedge trimmer blade before and after each use.1. Stop the motor and disconnect the unit from the power supply.2. Lay the pole + hedge trimmer on a at surface. Apply lightweight machine oil along the edge of the top blade (Fig. 19). If you will be using the pole + hedge trimmer for an extended period, it is advisable to stop work intermittently in order to re-oil the blade.NOTE: Do not oil while the pole + hedge trimmer is running. Sharpening the Blades The blade must be re-sharpened if cutting performance and behavior begin to deteriorate (i.e. if blades frequently snag on branches).1. Stop the motor and disconnect the unit from the power supply. Clamp the blade in a vise.2. File the exposed cutting surface of each blade tooth with a smooth round le. Be sure to retain the original angle of the tooth when ling.3. Remove the blade from the vise, and power on the motor until the unsharpened edges of the remaining blade teeth are exposed.4. Disconnect the pole + hedge trimmer from the power supply and repeat the sharpening procedure as necessary. mWARNING! Do not operate the pole + hedge trimmer with dull or damaged cutting blades. This may cause overload and will give unsatisfactory cutting results. Cleaning the Hedge Trimmer 1. Stop the motor and disconnect the unit from the power supply.2. Clean dirt and debris from the body of the pole + hedge trimmer using a damp cloth and mild detergent.NOTE: Do not use any strong detergents on the plastic housing or the handle. These parts can be damaged by certain aromatic oils such as pine and lemon, and by solvents such as kerosene. Storage 1. Always place the blade cover on the blade before storing or transporting the pole + hedge trimmer. Use caution to avoid the sharp teeth of the blade.2. Clean the pole + hedge trimmer thoroughly before storing. Store the hedge trimmer indoors, in a dry place that is inaccessible to children. Keep away from corrosive agents such as garden chemicals and de-icing salts. Disposal Should your appliance need replacement after extended use, do not dispose of it with the household refuse, but in an environmentally safe way.Waste produced by electrical machine items should not be handled like normal household rubbish. Please recycle where recycle facilities exist. Check with your local authority or retailer for recycling advice. Service + Support If your Sun Joe SJH904E electric pole + hedge trimmer requires service or maintenance, please call the Snow Joe

Sun Joe customer service center at 1-866-SNOWJOE (1-866-766-9563). Model + Serial Numbers When contacting the company, reordering parts or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below. Fig. 19 Record the following numbers from the housing or handle of your new product:S J H 9 0 4 EModel #:Serial #:12 Troubleshooting Most diculties are easy to x. Consult the troubleshooting table for common problems and their solutions. If you continue to experience problems or need repairs beyond these minor adjustments, please call 1-866-SNOWJOE (1-866-766-9563) for assistance. Troubleshooting Table Possible Cause

• Extension cord not connected to the power plug

• Extension cord not connected to power source

• Hand safety switch not fully engaged

• Dry, corroded blades

• Blades or blade support bent

• Bent or damaged teeth

• Check extension cord is fully connected to tool

• Check extension cord is fully connected to a live receptacle

• Check safety switch is fully depressed prior to pressing trigger switch

WARNING! ALWAYS use only authorized Snow Joe

replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this electric pole + hedge trimmer. Contact Snow Joe

if you are unsure whether it is safe to use a particular replacement part or accessory with your electric pole + hedge trimmer. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage. NOTE: Accessories are subject to change without any obligation on the part of Snow Joe

to provide notice of such changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe

SJTW-A 14-gauge 50-foot extension cord with lighted end Snow Joe

chain saw attachment

GTS4000E-8CS-CGYR4_01282020

CUSTOMER PROMISE OUR WARRANTY: Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there’s an issue with a specic part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that! This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State. PRODUCT REGISTRATION: Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at [e-mail]. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs. WHO CAN SEEK LIMITED WARRANTY COVERAGE: This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product. WHAT IS NOT COVERED? This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not aect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563). ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe

product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.