CITIZEN CTS281L - Printer

CTS281L - Printer CITIZEN - Free user manual and instructions

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Product Type Compact thermal line printer
Brand and Model Citizen CTS281L
Dimensions (W × D × H) 106 × 180 × 105 mm
Weight Approximately 630 g
Power Supply AC adapter 100-240 V AC, 50/60 Hz, output 8.5 V DC 2.5 A
Printing Method Thermal line dot, 203 dpi
Print Width 48 mm / 384 dots
Print Speed Up to 80 mm/s (60 mm/s in label mode)
Interfaces Serial (RS-232C) and USB
Main Functions Auto-cutter (full/partial), two-color printing, barcodes (incl. QR Code), logos and custom characters, wall mount
Supported Paper Types Thermal paper (58 mm × φ83 mm), label paper (58 mm × φ80 mm), Blackmark paper
Operating Temperature 5 to 40 °C, 10 to 85% RH (non-condensing)
Maintenance and Cleaning Clean the print head with a cotton swab moistened with ethanol after approximately 1 month of standard use, or 10,000 labels. Do not use any organic solvents.
Safety Do not expose to moisture, flames, or shocks. Disconnect before maintenance. Do not touch the hot head after printing. Use only the specified adapter.
Spare Parts and Repairability Do not disassemble or repair yourself. Contact Citizen Systems or an authorized dealer for any service.
General Information Desktop POS printer, horizontal or wall mount use. User memory 256 KB. Consumption: standby ~2 W, printing ~18 W (max 26 W).

Frequently Asked Questions - CTS281L CITIZEN

How to open the printer cover?
Lift the cover opening lever located at the front of the printer. The cover then opens. Be careful not to touch the print head which may be hot.
What to do in case of a paper jam?
Turn off the printer. Open the cover and gently remove the jammed paper and remaining pieces. If the cutter blade protrudes, refer to section 4.4 to return it to normal position before opening the cover.
How to clean the print head?
Turn off the printer, open the cover and wait a few minutes for the head to cool. Use a cotton swab moistened with ethanol to gently wipe the surface of the heating element. Perform this cleaning about once a month.
What types of paper can I use?
You can use standard thermal paper (58 mm × φ83 mm), label paper (58 mm × φ80 mm), or Blackmark paper. The thickness should be between 0.06 and 0.1 mm.
How to adjust the near end paper detection?
Move the near end paper sensor lever located inside the printer. Position 1 corresponds to a remaining diameter of 24 mm, position 2 to 34 mm. This sensor is optional and not available in wall mount.
The printer stops and the ERROR LED blinks, what to do?
Check the error indicator:
- If the PAPER LED is on, there is no paper.
- If the ERROR LED blinks rapidly, it may be a head overheat: wait for cooling.
- If it blinks slowly, cutter lock error. In this case, turn off power, open the cutter gear cover, and turn the gear to release the blade.
How to install the printer on a wall?
Replace the control panel with the one provided for wall mounting. Fix the printer to the wall using two suitable screws (round head, diameter 3 mm, length 16 mm or more) respecting the indicated dimensions. The near end paper sensor cannot be used in wall mount.
Can I print barcodes?
Yes, the printer supports barcodes: UPC-A/E, EAN-13/8, ITF, CODE 39, CODE 128, CODABAR, CODE 93, PDF417 and QR Code.
How to perform a self-test?
Insert paper, press and hold the FEED button, then turn on the printer. Continue pressing FEED for about 1 second, then release. The printer prints a report including name, version, settings and fonts.
What to do if the cover does not open due to a cutter jam?
Turn off the printer. Open the cutter gear cover on the front of the printer, then turn the gear under the protection sheet in the direction of the arrow to return the movable blade to its original position. Then open the main cover and remove the cause of the jam.

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USER MANUAL CTS281L CITIZEN

LINE THERMAL PRINTER

MODEL CT-S281

User's Manual

Mode d'emploi

Benutzerhandbuch

Manuale dell'utente

Manual de Usuario

CITIZEN CTS281L - Manual de Usuario - 1

natural_image Line drawing of a laboratory instrument with control panel and display (no text or symbols)

Declaration of Conformity

This printer conforms to the following Standards:

The Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC.

LVD : EN60950-1

EMC : EN55022 Class B

EN61000-3-2

EN61000-3-3

EN55024

This declaration is applied only for 230V model.

IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

CAUTION: Use shielded cable for this equipment.

Sicherheitshinweis

This Class A digital apparatus complies with Canadian ICES-003.

This digital apparatus does not exceed the class B limits for radio noise emissions from digital apparatus, as set out in the radio interference regulations of the Canadian department of communications.

  • Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference.
    ● The information contained herein is subject to change without prior notice.
    ● Reproduction or transfer of part or all of this document in any means is prohibited without permission from Citizen Systems.
    ●Note that Citizen Systems is not responsible for any operation results regardless of missing, error, or misprinting in this manual.
    ●Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual.
    ● Except explained elsewhere in this manual, do not attempt to service, disassemble, or repair this product.
    ●Note that Citizen Systems is not responsible for any damage attributable to incorrect operation/handling or improper operating environments that are not specified in this manual.
    ●Data is basically for temporary use and not stored for an extended period of time or permanently. Please note that Citizen Systems is not responsible for damage or lost profit resulting from the loss of data caused by accidents, repairs, tests or other occurrence.
  • If you find loss of information, error, or uncertain matter, please contact your Citizen Systems dealer.
  • If you find any disordered or missing page(s), contact your Citizen Systems dealer for replacement.

THE TABLE OF CONTENTS

  1. GENERAL OUTLINE ...... 7
  2. EXPLANATION OF PRINTER PARTS...... 10
  3. PREPARATION......13
  4. MAINTENANCE AND TROUBLESHOOTING 21
  5. OTHER ....26

CITIZEN is a registered trade mark of Citizen Holdings Co., Japan

Company names and product names in this manual are trademarks or registered trademarks of relevant companies.

Copyright© 2012 by CITIZEN SYSTEMS JAPAN CO., LTD.

SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED

Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury).

In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User's Manual to indicate important items to be strictly observed.

● After having read this Manual, keep it in a safe, readily accessible place for future reference.

● Some of the descriptions contained in this manual may not be relevant to some printer models.

The following describes the degree of hazard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols.

CITIZEN CTS281L - SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED - 1

WARNING

Neglecting precautions indicated by this symbol may result in fatal or serious injury.

CITIZEN CTS281L - WARNING - 1

CAUTION

Neglecting precautions indicated by this symbol may result in injury or damage to properties.

CITIZEN CTS281L - CAUTION - 1

This symbol is used to alert your attention to important items.

CITIZEN CTS281L - CAUTION - 2

This symbol is used to alert you to the danger of electric shock or electrostatic damage.

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This symbol denotes a request to unplug the printer from the wall outlet.

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This symbol is used to indicate useful information, such as procedures, instructions or the like.

CITIZEN CTS281L - CAUTION - 5

This symbol is used to indicate prohibited actions.

CITIZEN CTS281L - CAUTION - 6

WARNING

■ Do not use or store this product in a place where it will be exposed to:

* Flames or moist air.
* Direct sunlight.
* Hot airflow or radiation from a heating device.
* Salty air or corrosive gases.
* Ill-ventilated atmosphere.
* Chemical reactions in a laboratory.
* Airborne oil, steel particles, or dust.
* Static electricity or strong magnetic field.

- Neglecting these warnings may result in printer failure, overheating, emission of smoke, fire, or electric shock.

CITIZEN CTS281L - WARNING - 1

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■ Do not drop any foreign object nor spill liquid into the printer. Do not place any object on the printer either.
■ Do not drop any metallic object such as paper clip, pin or screw into the printer.
■ Do not place a flower vase, pot or cup containing water on the printer.
■ Do not spill coffee, soft drinks or any other liquid into the printer.
■ Do not spray insecticide or any other chemical liquid over the printer.

- A metallic foreign object, if accidentally dropped into the printer, may cause printer failure, fire, or electric shock. Should it occur, immediately turn the printer off, unplug it from the supply outlet, and call your local Citizen Systems dealer.

CITIZEN CTS281L - WARNING - 4

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CITIZEN CTS281L - WARNING - 6

Do not handle the printer in the following ways:

■ Do not allow the printer to sustain strong impacts or hard jolts (e.g., trampling, dropping, striking with a hard edge).
■ Never attempt to disassemble or modify the printer.

- Neglecting to handle properly may result in printer failure, overheating, emission of smoke, fire, or electric shock.

CITIZEN CTS281L - WARNING - 7

CITIZEN CTS281L - WARNING - 8

■ Install, use, or store the printer out of the reach of children.

  • Electric appliances could cause an unexpected injury or accident if they are handled or used improperly.
  • Keep the power cord and signal cables out of the reach of children. Also children should not be allowed to gain access to any internal part of the printer.
  • The plastic bag the printer came in must be disposed of properly or kept away from children. Wearing it over the head may lead to suffocation.

CITIZEN CTS281L - WARNING - 9

CITIZEN CTS281L - WARNING - 10

WARNING

Please observe the following precautions for power source and power cord:

■ Do not plug or unplug the power cord with a wet hand.

■ Use the printer only at the specified supply voltage and frequency.

■ Use only the specified AC adapter with the printer.

- Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity.

■ Do not supply the printer from a power strip or current tap shared with other appliances.

■ Do not plug the power cord into a supply outlet with dust or debris left on its plug.

■ Do not use a deformed or damaged power cord.

■ Do not move the printer while the printer power is on.

- Neglecting to handle properly may result in printer failure, emission of smoke, fire, or electric shock.

- An overload may cause the power cord to overheat or fire or the circuit breaker to trip.

■ Do not allow anything to rest on the power cord. Do not place the printer where the power cord will be trampled on.

■ Do not use or carry the printer with its power cord bent, twisted, or pulled.

■ Do not attempt to modify the power cord unnecessarily.

■ Do not lay the power cord in the neighbor of a heating device.

- Neglecting these cautions may cause wires or insulation to break, which could result in leakage, electric shock, or printer failure. If the power cord sustains damage, contact your Citizen Systems dealer.

■ Do not leave things around the supply outlet.

■ Supply power to the printer from a convenient wall outlet, readily accessible in an emergency.

• The printer may not be immediately shut down in an emergency.

■ Insert the power plug fully into the outlet.

If the printer will not be used for a long time, leave it disconnected from its supply outlet.

■ Hold the plug and connector when plugging or unplugging the power cord or signal cable after turning off the printer and the appliance connected to it.

CITIZEN CTS281L - WARNING - 1

CITIZEN CTS281L - WARNING - 2

CITIZEN CTS281L - WARNING - 3

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CITIZEN CTS281L - WARNING - 8

CITIZEN CTS281L - WARNING - 9

CAUTION

Do not use the printer under the following conditions.

■ A state subject to vibration or unstable state.

■ A state with this product slanted.

- Otherwise dropping may cause injury.

- Poor print quality may occur.

A state where the printer ventilation holes are obstructed by a nearby wall or other equipment.

■ A state where any object is placed on the printer

■ A state where the printer is covered or wrapped by a cloth or bed clothing

- Be careful about internal heat buildup, which could cause fire and deform the case.

■ Avoid using the printer near a radio or TV set or from supplying it from the same outlet as these appliances.

■ Avoid using the printer interconnected with a cable or cord that has no protection against noise. (For interconnections, use shielded or a twisted pair of cables and ferrite cores, or other anti-noise devices.)

■ Avoid using the printer with a device that is a strong source of noise.

- The printer may have an adverse effect on nearby radio or TV transmissions. There may also be cases when nearby electrical appliances adversely influence the printer, causing data errors or malfunction.

■ A state where this product is installed vertically or sidelong.

- Malfunction, failure, or electric shock may result.

■ Use the printer with its grounding post connected to a convenient grounding facility.

- If leakage occurs electric shock may result.

■ Do not connect the printer's grounding post onto any of the following facilities:

* Utility gas piping

• A gas explosion could result.

* Telephone line ground

* Lightning rod

- If lightning strikes a large surge of current may cause fire or shock.

* Utility water pipes

- Plastic water pipes should not be used for grounding. (Those approved by a Waterworks Department may be used.)

■ Before connecting or disconnecting the grounding lead to or from the printer, always unplug it from supply outlet.

CITIZEN CTS281L - CAUTION - 1

CITIZEN CTS281L - CAUTION - 2

CITIZEN CTS281L - CAUTION - 3

CITIZEN CTS281L - CAUTION - 4

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CITIZEN CTS281L - CAUTION - 8

Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer.

Technical diagram of a vehicle's front panel with warning symbols and warning labels in Chinese

THESE LABELS INDICATE THE RISK OF ANY INJURY DUE TO "HIGHTEMPERATURE"OF THE PRINT HEAD AND "SAW- TOOTHED EDGE" OF THE MANUAL CUTTER.

CITIZEN CTS281L - CAUTION - 10 CAUTION
■ Do not transport this printer with the paper roll inside.· P r inter failure or breakage may occur.
To prevent possible malfunction or failure observe the following.■ Avoid operating the printer without paper properly loaded.■ Avoid the use of paper not complying with specifications.· M ay result in poor print quality.■ Avoid using torn pieces of paper or spliced with plastic adhesive tapes.■ Avoid forcibly pulling already loaded paper by hand.■ Avoid wedging the paper into the printer.· May jam paper. To release, refer to “Removing Jammed Paper” in this manual.■ Avoid using a sharp pointed device to operate panel keys.CITIZEN CTS281L - CAUTION - 11
CITIZEN CTS281L - CAUTION - 12
CITIZEN CTS281L - CAUTION - 13
■ Be sure to firmly insert the cable plug into its mating socket.· A cross connection may damage the printer's internal electronics or the host system's hardware.■ Only use the printer with devices that have designated solenoid specifications for the cash drawer interface connector.· Neglecting this caution may result in malfunction or failure.CITIZEN CTS281L - CAUTION - 14
To prevent injury and printer failures from worsening, observe the following:■ Do not touch the printing surface of the thermal head.■ Do not touch any of the moving parts (e.g., paper cutter, gears, active electrical parts) while the printer is working.■ In case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair.■ Be careful that the printer cover does not entrap your hands or fingers.■ Be careful with sharp edges on the printer. Do not allow them to injure you or damage property.· M ay result in electric shock, burn, or injury.CITIZEN CTS281L - CAUTION - 15
CITIZEN CTS281L - CAUTION - 16
If the printer emits smoke, an odd smell, or unusual noise while printing, immediately abort the current print session and unplug the printer from the supply outlet.
CITIZEN CTS281L - CAUTION - 17 DAILY MAINTENANCE
Observe the following precautions for daily maintenance.■ When cleaning the printer, always turn it off and unplug it from the supply outlet. ■ Use a soft, dry cloth for cleaning the surface of the printer case. ■ For severe stains, use a soft cloth slightly dampened with water. ■ Never use organic cleaning solvent such as alcohol, paint thinner, trichloroethylene, benzene, or ketone. Never use a chemically processed cleaning cloth. ■ To remove paper dust, use a soft brush. ■ When transporting the printer, remove the paper roll from the printer. CITIZEN CTS281L - CAUTION - 18 CAUTION• The thermal head is at a dangerously high temperature immediately after printing. Allow it to cool off before launching maintenance work.CITIZEN CTS281L - CAUTION - 19CITIZEN CTS281L - CAUTION - 20

CAUTION

1. GENERAL OUTLINE

The CT-S281 is a thermal line printer designed for use with a broad array of terminal equipment including, data, POS, and kitchen terminals.

With extensive features, it can be used in a wide range of applications.

1.1 Features

  • Compact design.
    ● The printer allows horizontal or wall mounting installation.
    ● Auto Cutter provided as a standard unit (performs full cut or partial cut).
    ● Paper drop-in mechanism facilitating easy paper handling and head cleaning.
    ● Highly reliable printer mechanism.
    ● High speed printing with 80 mm/s (60 mm/s at label print mode).
    ● Fast graphic printing.
    ● Printer class or Virtual COM can be selected for USB port.
    ● A variety of functions selectable by memory switches.
    ● Registration of user-defined characters and logos into flash memory.
  • Barcode & 2D Barcode printing is supported.
    ●2-color printing is supported.
    ●Can use paper roll with a maximum thickness of 100 m .
    ●Label and Blackmark paper are usable as option (Label printing).

1.2 Unpacking

When unpacking the printer, confirm that the following are provided:

● Printer: 1
● AC adapter: 1
● AC power cord: 1
● Sample paper roll: 1 roll
● USB cable clamp(USB Interface model): 1
● Operation panel(for wall mounting): 1
● Quick start guide: 1
- CD-ROM: 1

CITIZEN CTS281L - Unpacking - 1

* The AC power cord plug will vary depending of the region.
** In case of label model, Label paper is used for sample paper roll.

1.3 Model Classification

The printer models are classified by the following designation method:

CITIZEN CTS281L - Model Classification - 1

flowchart
graph TD
    A["CT-S 281 RS U-WH-PX-M1"] --> B["Model name"]
    A --> C["Optional feature"]
    C --> D["No sign: Standard printing\nM1: With blackmark sensor (Applicable only for the printer with label sensor)"]
    A --> E["Optional feature"]
    E --> F["No sign: Standard printing\nPX: With paper near-end sensor\nXL: With label sensor\nPL: With paper near-end sensor and label sensor"]
    A --> G["Case color"]
    G --> H["WH: Cool white\nBK: Black"]
    A --> I["Destination\n(Letters + Power cord)\nJ: Japan\nE: Europe\nU: USA"]
    I --> J["Interface\nRS: Serial RS-232C compliant\nUB: USB"]

1.4 Basic Specifications

Item Specifications
Model CT-S281RSU CT-S281RSECT-S281UBU CT-S281UBE
Print method Line thermal dot print method
Print width 48 mm/384 dots
Dot density8 (horizontal) × 8 (vertical) dots/mm (203 dpi)
Print speed 80 mm/s (Fastest, print density: Standard level),60mm/sec in label printing
Number of print columns Font A: 32 columns; 12 × 24 dots horizontal and verticalFont B: 42 columns; 9 × 24 dotsFont C: 48 columns; 8 × 16 dots
Character size Font A: 1.50 × 3.00 mmFont B: 1.13 × 3.00 mmFont C: 1.00 × 2.00 mm
Character type Alphanumeric, International, PC437/850/852/857/858/860/863/864/865/866/WPC1252/Katakana/Thai code 18
User memory 256KB (User-defined characters and logos can be registered)
Types of bar code UPC-A/E, JAN (EAN) 13/8 columns, ITF, CODE 39, CODE 128,CODABAR, CODE 93, PDF417, QRCODE
Line spacing4.23 mm (1/6 inch) settable with command
Paper rollThermal paper roll: 58 mm × φ83 mm, Label paper: 58 mm × φ80 mmPaper thickness: 0.06 to 0.1 mm
InterfacingSerial (RS-232C compliant), USB
Input buffer4k bytes/45 bytes
Supply voltageDC 8.5 V ±5%
Power consumptionStandby: Approx. 2 W, Printing: Approx. 18 W (Approx. 26 W max.)
AC adapterRated input: AC 100 to 240 V, 50/60 HzRated output: DC 8.5 V, 2.5 A
WeightApprox. 630 g
Outside dimensions106 (W) × 180 (D) × 105 (H) mm
Operating temperature and humidity5 to 40°C, 10 to 85% RH (No condensation)
Storage temperature and humidity-20 to 60°C, 10 to 90% RH (No condensation)
ReliabilityPrint head life: 50 km, 1 × 108 pulses (At normal temperature/humidity with recommended paper used)Auto cutter life: 1million cuts(At normal temperature/humidity with recommended paper used)
Safety standard *UL, C-UL, FCC Class BTUV, GS, CE marking

*Represents the safety standards acquired when CITIZEN SYSTEMS-made adapters (28AD series) are used.

2. EXPLANATION OF PRINTER PARTS

2.1 Printer Appearance

Printer cover Cover open button Cutter gear cover Power switch Operation panel

● Printer cover Paper is located inside this cover.
- Cover open button To refill or replace paper, open the paper cover by pushing this button.
● Power switch This switch turns the printer power ON/OFF.
● Cutter gear cover To Relieve the cutter lock, open this cover and rotate cutter gear.

Operation Panel

POWER LED ERROR LEDFEED button PAPER LED POWER FEED ERROR PAPER

● POWER LED

Lights when the printer power is on and goes off when the printer power is off. May blink or light in a special mode or in case of a failure.

● FEED button

Pressing this button once causes a paper feed of one line. Pressing the button continuously causes the paper to feed continuously.

- ERROR LED

Lights or blinks when paper is empty or in case of a failure. The interval length of blinking shows the type of error.

● PAPER LED

Lights when there is no paper or the paper is low with the optional PNE sensor.

Rear Connectors

USB interface TypeSerial interface Type Sensor adjuster cover Power connector Serial interface connector Sensor adjuster cover Power connector USB Interface connector

● Power connector

Connects to the cable from AC adapter.

- USB Interface connector

Connects to the USB interface cable.

- Serial interface connector

Connects to the serial interface cable.

● Sensor adjuster cover

When adjusting the Paper sensor, remove this cover.

2.2 Paper Cover Inside

Paper feed roller Paper near-end sensor Auto cutter Manual cutter Paper-end sensor Print (thermal) head

● Auto Cutter

Cuts the paper when software command is sent to the printer. Cutting method could be partial cut or full cut, "Partial Only" is set to valid by the default memory switch 4-8, so that the full cut command will execute as partial cut operation.

● Manual cutter

Tears the paper by hand.

Tocut the printed paper, gently pull the paper from the edge of the paper at the angle so that paper firmly contacts the manual cutter. Improper direction of pull may result in poor cutting or excessive unwinding of paper. In some case, characters may be destroyed at the first printing after the paper is cut.

● Paper near-end sensor (Factory option)

If installed, detects when paper roll goes low. The external diameter of paper roll remainder will vary depending on the position of the paper near-end sensor lever.

● Paper-end sensor

Stops printing when this sensor detects paper end.

● Print(thermal)head

Prints characters and/or graphics data on thermal paper.

● Paper feed roller

Feeds paper as part of print mechanism.

2.3 Other Built-in Functions

- User memory

Allows registration of user-defined characters and logo data on the nonvolatile memory. Data registered remains even after the printer power is off.

● Memory switch

Allow printer configuration, could be set by software command or manually on the printer, changes remain registered in nonvolatile memory even if the printer is OFF.

3. PREPARATION

3.1 Connecting the AC Adapter and AC Power Cord

  1. Turn off the printer power.
  2. Plug in the cable connector of the AC adapter to the power connector at the rear of the printer.
  3. Connect the AC power cord to the inlet of the of AC adapter, and insert the AC power-cord plug into a suitable wall outlet.

AC power cord Inlet AC adapter Cable connector

CITIZEN CTS281L - Connecting the AC Adapter and AC Power Cord - 2

CAUTION!

● Use only the specified AC adapter with the printer.
- When disconnecting a cable, do not pull out by the cable. Always hold the plug.
● Always keep the AC power supply away from other noise generating equipment.
- Do not pull the power cord. Otherwise fire, electric shock, or power disconnection may result.
- If lightning is approaching, unplug the AC power cord from the wall outlet. Otherwise fire or electric shock may result.
- Keep the power cord away from heat generating appliances. Otherwise the shield of power cord may be fused resulting in a fire or electric shock.
- If the printer is not to be used for a long time, leave it disconnected from its supply outlet.
● Lay the cable not to be caught by the leg or the like.

3.2 Connecting Interface Cables

Turn off the printer and unplug the power connector. Then follow the procedure for interface cable connection.

Orient the interface cable terminal correctly and insert it into the interface connector.

CITIZEN CTS281L - Connecting Interface Cables - 1

natural_image Diagram of a connector with cable and socket, showing internal structure without any text or symbols

Serial Interface

USB cable clamp

USB Interface

CITIZEN CTS281L - Connecting Interface Cables - 3

CAUTION!

  • When disconnecting the cable, always hold the connector.
    ● Lay the cable not to be caught by the leg or the like.

For serial interface cable, use the one with the following connection.

9-pin - 25-pin cable

PC

Printer

Signal Pin
RXD 2
TXD 3
DTR 4
SG5
DSR 6
CTS 8

3.3 Installing the Printer

The printer can be installed horizontally or mounted vertically on the wall. At the time of shipment, the printer is set for horizontal installation. To install the printer on the wall, put the accessory operation panel on to the original one. This will allow easy operation panel reading when printer is wall mounted.

CITIZEN CTS281L - Installing the Printer - 1

CAUTION!

- No screw for wall mounting is provided. Check the structure and strength of the wall (plaster board or stronger one) and prepare two appropriate screws (round-head wood screws of 3.1 , 16mm or more). And fix the printer by tightening the screws in accordance with the specified dimensions.

Horizontal position Wall mounting 3.5mm φ3.1mm φ5.7mm 56mm Hooks for wall mounting

3.4 Setting DIP Switch (Only serial interface type)

DIP switch is provided only for serial interface specification.

The DIP switch is located at the bottom of the paper holder. To set the DIP switch open the printer cover and remove the paper.

ON OFF 1 8

Switch No.Function ON OFFInitial Settings
1Communication condition setting methodDIP switch setting Internal memory ON setting
2 Handshake XON/XOFF DTR/DSR OFF
3 Bit length7 bits 8 bits OFF
4 Paritycheck With parityNone OFF
5Parity selectionEven parityOdd parityOFF
6Baud rate selection SeeTable below.OFF
7ON
8Reserved-FixedOFF

Selecting baud rate

Baud Rate (bps)Switch No.
67
2400OFFOFF
4800ONOFF
9600OFFON
19200ONON

1200 bps and 38400 bps can also be selected by a command or the memory switch. 9600bps is factory setting.

3.5 Adjusting the Paper Near-end Sensor

Move the paper near-end sensor lever to forward or backward. The position to be set varies in accordance with the paper roll as shown in the following table.

unit: mm

Lever Position External Diameter of Paper Poll Remainder
1 φ24
2 φ34

CITIZEN CTS281L - Adjusting the Paper Near-end Sensor - 1

CAUTION!

● Paper remainder (outside diameter of roll) differs by the type of paper roll used.
● The external diameter of the paper roll is only for reference.
- In the wall-mount status, you cannot use the paper near-end sensor.
● Not usable for a label paper roll.

Lever 1 2 FEED ERROR

3.6 Selecting Paper Type

Paper type selection is available by the combination of memory switches SW4-4 and SW4-5 by the used of "Memory Switch Select Mode". In addition, the following procedure is available.

1 Enter Selecting Paper Type mode.

1) Open the printer cover and remove paper. Pressing and holding the FEED button, turn the printer power ON. The POWER LED starts blinking.
2) Release the FEED button and then close the printer cover. The paper type currently set is indicated by the LED on the operation panel.

2 Select Paper Type.

Press the FEED button to match the paper type loaded to the LED indications in the table below. (Refer to the table below.)

Label Thermal paper roll Black Mark paperPOWER LED ERROR LED
Green lit (OFF)
(OFF) Red lit
Green lit Red lit

*PAPER LED is kept lit.

3 S ave the selected Paper Type to the Printer.

Open and close the printer cover. By this operation, selected paper type is stored in the printer memory and the Selecting Paper Type mode is terminated. (Then, POWER LED, ERROR LED, and PAPER LED go on.) Since then, "P.Length Set" of Memory switch 4-1 becomes "command".

When closing the printer cover during the setting a Black Mark paper or label paper in the printer, paper length is measured, and the result will be printed out.

* If Paper Detection error occurs at the measurement of paper length, the printer automatically enters Adjusting Paper Sensor mode. Adjust the sensor in accordance with "3.7 Adjusting Paper Sensor".

3.7 Adjusting Paper Sensor

Before using Black Mark paper (BM paper) or label, adjust the Paper sensor. First remove the Sensor adjuster cover located at the opposite side of the Power switch from the printer.

As shown in Figure 1, Level indicator LED, Black Mark sensor adjuster, and Label paper sensor adjuster are located here in this order from the left. Adjust them in the following procedure.

Black Mark sensor Label light receiving sensor Label light emitting sensor Black Mark paper sensor adjuster Level indicator LED Label paper sensor adjuster Sensor adjuster cover

Figure 1

1 Enter Adjusting Paper Sensor mode.

Open the printer cover, remove paper, and then set the printer power switch to ON. Then close the printer cover while pressing the FEED button. Then, ERROR LED starts blinking, POWER LED goes off, and PAPER LED goes on.

2 Set Paper to be adjusted to the Printer.

This printer has three types of built-in paper sensors.

In case of label, set it so that label is positioned on the label light receiving sensor and label light emitting sensor. In case of Black Mark paper, set it so that the printable portion (other than black mark) is positioned on the Black Mark sensor. In this case, closing the Printer cover causes ERROR LED to blink, POWER LED and PAPER LED go off.

3 A djust Paper Sensor.

Using a narrow flat or Phillips screwdriver, turn the adjuster clockwise to let the LED go off. Then slowly turn the adjuster counterclockwise to set the LED to be lit. Excessively turning the adjuster results in blinking of the LED. In this case, return the adjuster to let the LED go on.

CITIZEN CTS281L - A djust Paper Sensor. - 1
Turning the adjuster counterclockwise

blink Light Turning off

4 Perform Paper Measuring operation

When the FEED button is pressed, label is fed and paper measuring is carried. If the FEED button is presed during the paper measuring, the result will be printed out as follows, and the printer memory switch will be initialized.

* The measuring result is a reference value

CITIZEN CTS281L - Perform Paper Measuring operation - 1

flowchart
graph TD
    A["Label Length : XXXmm"] --> B["Gap Length : XXmm"]
    C["Label Length : XXXmm gap between labels"] --> A
    D["Black mark Interval : XXXmm"] --> E["Black mark Length : XXmm"]
    F["Black mark Pitch"] --> G["Black mark Interval : XXXmm"]
    H["Black mark Pitch"] --> I["Black mark Length : XXmm"]

3.8 Full cutting label paper

When full-cutting the label paper with the printer installed horizontally, Be sure that the guide plate is mounted on the paper exit of the printer cover. (This guide plate was set to the printer at the time of factory shipment.) The Guide Plate prevents cut paper from dropping in the printer.

CITIZEN CTS281L - Full cutting label paper - 1

CAUTION!

  • If about 10 sheets of cut paper accumulate on the paper exit, remove the paper.
  • Stacking of 10 or papers, paper jam may occur.

● Mounting and Dismounting Guide Plate

- Mounting

With the printer cover kept open, insert the tabs of the guide plate to one of the mounting holes (either right or left hole) located at the inside of the cover front. Set the guide plate with its lib facing toward you.

Then, with the guide plate warping toward you, insert the tabs to the mounting holes at the opposite side of the cover.

- Dismounting

With the printer cover kept open, pull the center portion of the guide plate toward you to remove the guide plate.

Tabs for mounting hole Lib Set similarly at the opposite side.

4. MAINTENANCE AND TROUBLESHOOTING

4.1 Setting/Replacing Paper Rolls

  1. Press the cover open button down.
  2. Open the printer cover.
  3. Insert a paper roll with is print area facing down as shown in the figure and pull out the paper end straight forward by several cm out of the printer.
  4. Close the printer cover until a click can be heard.

CITIZEN CTS281L - Setting/Replacing Paper Rolls - 1

natural_image Technical line drawing of a mechanical device with rollers and housing (no text or symbols)

Cover open button

CITIZEN CTS281L - Setting/Replacing Paper Rolls - 2

WARNING

- When opening the printer cover, take care not to touch the print head or cutter blade. Otherwise, burning or injury of hand may result.

CITIZEN CTS281L - WARNING - 1

CAUTION!

● Always use the specified types of paper roll.
- Confirm that the paper roll is set correctly.
- When the paper is skewed and not extended straightforward from under the cover, open the cover and adjust the paper correctly.
- When closing the cover, press on the both front sides marked or the center of the cover to close it firmly.
- When setting paper, pay attention not to let your fingers get injured by the edge of paper.
- When setting a label paper roll to the printer, be sure that there is no uneven portion on the roll paper side. If the roll paper side is uneven, set it evenly.

4.2 Removing Jammed Paper

  1. Turn the printer power off.
  2. Open the printer cover. If the cutter blade remains protruded with paper jammed, do not open the printer cover forcibly. Referring to section 4.4, restore the blade to the normal position and then open the cover.
  3. Remove the jammed paper including any paper chips remaining. (Also take out the paper roll from the holder.)
  4. Turn on the printer. The auto cutter mechanism is initialized and the alarm is cleared.

CITIZEN CTS281L - Removing Jammed Paper - 1

CAUTION!

● The print head is hot immediately after printing. Do not touch it with your hand. Do not touch the heating element of the head with a bare hand or metal object either.

4.3 Cleaning the Print Head

  1. Turn the printer power off.
  2. Open the printer cover.
  3. Wait for several minutes and then wipe the dust or the like off the surface of head heating element using a cotton swab containing ethanol.
  4. Head cleaning shall be done about once a month for standard paper. In case of label paper, clean the head about once every 10,000 sheets because the head is likely to catch the adhesive.

CITIZEN CTS281L - Cleaning the Print Head - 1

CAUTION!

● The print head is hot immediately after printing. Do not touch it with your hand. Do not touch the heating element of the head with a bare hand or metal object either.

4.4 When the Printer Cover Cannot Be Opened

Cutter lock error may occur with the Auto Cutter due to dropping of foreign object, paper jam, etc. If the cutter blade remains protruded with cutter lock error, the printer cover does not open.

The Auto Cutter can also be restored to the initial position by turning the printer on again or by pressing the FEED button, when the memory SW3-1 is set to OFF.

If the cutter lock error cannot be recovered by the above method, release cutter lock in the following procedure.

  1. Turn the printer power off.
  2. If a cutter lock error occurs, the printer cover is held unopened. To open the cover, open the cutter gear cover on the front of the printer, turn the cutter gear under the protection sheet in the arrow direction, and return the movable blade to the initial position. (Return the movable blade to the position where the printer cover can open.)
  3. Open the printer cover and remove the cause of the cutter lock.
  4. Set paper correctly, close the printer cover, and turn the printer power on. (Check to make sure ERROR LED goes off.)

CITIZEN CTS281L - When the Printer Cover Cannot Be Opened - 1

CAUTION!

  • Do not touch the printer head by hand just after printing because high temperature remains on it.
  • Do not touch the surface of the heating element of the print head by bare hand or by metal.
  • Do not touch the blade of the cutter.

POWER FEED ERROR PAPER Protection sheet Cutter gear Cutter gear cover

4.5 Self-printing

Insert paper into the printer. With the FEED button pressed and held, turn the printer power on, keep the FEED button held for about 1 second, and then release the FEED button. The printer starts self-printing. The printer prints model name, version, DIP switch setting, memory switch setting, and built-in fonts.

CT-S281 DEXX-XXXX BOOT:XXX.XX FONT:XXX.XX } {} Firmware version Interface Serial Interface Baud rate : 9600 bps Data bit : 8 bits Parity : None Handshaking : DTR/DSR } {} Serial communication condition (Only serial interface model) Buffer Size 4K Bytes } Buffer size {} DIP switch setting (Only serial interface model) {} Dip switches DS1 1 2 3 4 5 6 7 8 ON O O OFF 0 0 0 0 0 0 0 0

Memory switches SW1 1 2 3 4 5 6 7 8 ON OFF 0 0 0 0 0 0 0 SW2 1 2 3 4 5 6 7 8 ON 0 0 0 0 OFF 0 0 0 0 SW3 1 2 3 4 5 6 7 8 ON 0 0 OFF 0 0 0 0 0 0 SW4 1 2 3 4 5 6 7 8 ON 0 OFF 0 0 0 0 0 0 Memory switch setting

4.6 Hexadecimal Dump Printing

This function is to print all received data in hexadecimal numbers. If problems such as missing data, data duplication, etc. should occur, this function allows checking whether or not the printer is receiving data correctly. Set paper to the printer and keep the paper cover open.

With the FEED button pressed and held, turn the printer power on and then close the paper cover.

The printer prints "HEX dump print mode" followed by the received data printed in hexadecimal numbers and some characters.

CITIZEN CTS281L - Hexadecimal Dump Printing - 1

CAUTION!

● The printer prints “.” if there is no characters corresponding to data.
● During hexadecimal dump, functions except some command will be disabled.
- If print data does not cover a line, press the FEED button to print the line.

When you press the FEED button three times consecutively, or you turn the printer power off, or the printer receives a reset signal from the interface, the hexadecimal dump printing is terminated.

Print example

HEXDUMPPRINTMODE
1B21001B200441424344. ! . ..ABCD
45464748494A4B4C4D4EEFGHIJKLMN
4F500D0A3132330D0AOP..123..

4.7 Error Indication

● Paper-end

Paper empty is detected in two steps: paper-end and paper near-end(factory option). It causes the PAPER LED to light. If paper-end is detected, replace the paper roll.

- Cover open error

When the printer cover is opened, Printer cover open is detected and the ERROR LED goes on.

During printing, do not open the printer cover. If you open the printer cover accidentally, the ERROR LED blinks. Confirm the paper and close the cover. Printing resumes automatically.

● Head overheat error

When you print dense characters or dark image, the head temperature rises. If the head temperature exceeds a specified level, the printer stops printing operation and waits till the head temperature is lowered. During waiting, the ERROR LED blinks. When the head temperature is lowered, printing resumes automatically.

● Cutter lock error

If the cutter blade stops operating due to paper jam or the like, the ERROR LED blinks.

Remove the cause of the trouble and press the FEED button. If the blade does not move and the cover does not open yet even in the above procedure, follow the procedure in section 4.4 to open the paper cover.

● Waiting for cutting label

If cutter disabled is selected, label paper is ejected by the GS FF (print and eject blackmark paper/label paper) command and the printer is waiting for cutting label paper. (The printer is waiting for cutting by manual cutter or peeling label.)

If FEED SW is pressed, the printer returns to the print start position and is restored to normal state. When MSW3-7=OFF is set, if FEED SW is not pressed for more than 3 seconds (default), the printer performs the same operation as FEED SW is pressed.

● Blackmark/label paper detection error

If blackmark/label paper cannot be detected or non-standard paper is used, blackmark/label paper detection error occurs.

In this case, perform sensor adjustment in the sensor adjust mode. If adjustment is not successful regardless of the use of standard paper, faulty (degraded) sensor or the like is suspected. Contact our service agent.

The LED status of each error including the above is shown below.

Status POWERLED ERROR LED PAPER LED
Paper-end Lights LightsLights
Paper near-end LightsTurning off Lights
Cover open error LightsLights Turning off
Cover open error *1 LightsTurning offCITIZEN CTS281L - ● Blackmark/label paper detection error - 1
Cutter lock error LightsTurning offCITIZEN CTS281L - ● Blackmark/label paper detection error - 2
Head overheat error LightsTurning offCITIZEN CTS281L - ● Blackmark/label paper detection error - 3
Memory check errorTurning off Turning off
Low voltage errorLights Turning offCITIZEN CTS281L - ● Blackmark/label paper detection error - 4
High voltage errorLights Turning offCITIZEN CTS281L - ● Blackmark/label paper detection error - 5
Macro execution wait *2Lights Turning offCITIZEN CTS281L - ● Blackmark/label paper detection error - 6
Waiting for cutting labelTurning offCITIZEN CTS281L - ● Blackmark/label paper detection error - 7Lights
Blackmark/label paper detection errorLights Turning offCITIZEN CTS281L - ● Blackmark/label paper detection error - 8

*1: When the printer is printing.
*2: The ERROR LED may blink even in the execution of macro function.

5. OTHER

5.1 External Views and Dimensions

(Unit: millimeter)

CITIZEN CTS281L - External Views and Dimensions - 1

natural_image Technical line drawing of a mechanical component with dimension标注 (no text or symbols)

CITIZEN CTS281L - External Views and Dimensions - 2

105 180

5.2 Manual Setting of Memory Switch

Memory switches can be set manually or by a command.

For manual setting, refer to the next page.

The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.)

Switch No. Setting 0 (OFF) 1 (ON)
Memory SW1-1Power ON InfoValidNot Send
SW1-2 Buffer Size 45 bytes
SW1-3 Busy Condition Full
SW1-4 Receive Error No Print
SW1-5 CR Mode LF
SW1-6ReservedFixed-
SW1-7DSR SignalInvalidValid
SW1-8ReservedFixed-
Memory SW2-1Reserved-Fixed
SW2-2 Auto CutterInvalid
SW2-3Spool PrintInvalidValid
SW2-4Full Col PrintLineFeedWaitData
SW2-5Resume aft PENextTop
SW2-6Reserved-Fixed
SW2-7ReservedFixed-
SW2-8PNE Sensor* ValidInvalid
Memory SW3-1Resume Ctr ErrValidInvalid
SW3-2ReservedFixed-
SW3-3Reserved-Fixed
SW3-4ReservedFixed-
SW3-5ReservedFixed-
SW3-6ReservedFixed-
SW3-7CBM-270 ModeInvalidValid
SW3-8Resume Open ErrCloseCommand
Memory SW4-1 *1P. Length SetAuto MeasureCommand
SW4-2 *2Power on TOFInvalidValid
SW4-3 *3Feed&Cut at TOFInvalidValid
SW4-4 *4Paper SelectThermal RollBM.P / Lbl.P
SW4-5 *5Position detectBlack MarkLabel
SW4-6C.Close ActionFind TOFAuto Measure
SW4-7 *6Auto paper SelectInvalidValid
SW4-8 *7Partial OnlyInvalidValid

*Factory option

Switch No.Setting0 (OFF)1 (ON)
Memory SW5-1Reserved-Fixed
SW5-2ReservedFixed-
SW5-3USB ModeVirtual COMPrinter Class
SW5-4ReservedFixed-
SW5-5ReservedFixed-
SW5-6*9Auto Back FeedAfter CutBefore Print
SW5-7Clear PNE LEDAutoSet Paper
SW5-8ReservedFixed-
Switch No. Setting Default Set Values
Memory SW7-1*8Baud Rate 9600 bps 1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps
SW7-2 Data Length 8bits 7bits, 8bits
SW7-3 Stop Bit 1bit 1bit, 2bits
SW7-4 Parity NONE NONE, EVEN, ODD
SW7-5Flow ControlDTR/DSRDTR/DSR, XON/XOFF
SW7-6Reserved-
SW7-7VCom ProtocolPC SettingPC Setting, DTR/DSR, XON/XOFF
Memory SW8-1Reserved-
SW8-2Paper Type1 Color Normal1 Color Normal, 2 Color Normal
Memory SW9-1Code Page PC437 PC437/Kataakana/PC850,858/PC860/PC863/PC865/PC852/PC866/PC857/WPC1252/Space page/PC864/Thai Code 18
Memory SW9-2 Int' char SetU.S.A U.S.A,France, Germany, England, Denmark, Sweden, Italy, Spain, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, Croatia, China
Memory SW9-3KanjiOFFON, OFF
SW9-4JIS/Shift JISJISJIS, Shift JIS
Memory SW10-1Print Density100%70%, 75%, 80%, 85%, 90%, 95%, 100%, 105%, 110%, 115%, 120%, 125%, 130%, 135%, 140%
SW10-2Print SpeedLevel 9Level 1, Level 2, Level 3, Level 4, Level 5, Level 6, Level 7, Level 8, Level 9
SW10-3Reserved-
SW10-4Reserved-

*1: When paper length setting is assigned as a command, use the command (GS1) when specifying paper layout. If there is no specification, paper length is set to default value. This is valid only when Blackmark paper/Label paper is selected with memory switch 4-4.

*2: Only valid when Blackmark paper/Label paper is selected with memory switch 4-4.

*3: No cutting operation occurs when cutter is disabled with memory switch 2-2. When thermal paper roll is selected, cutting operation occurs after paper is fed by about 24mm. When Blackmark paper/Label paper is selected, cutting operation occurs after paper feed to the top of the next print position.

*4: Paper select setting at the time of shipment depends on the model. Standard: OFF (Thermal paper roll) Label: ON (Blackmark paper/Label paper) *5: Valid only when Blackmark paper/Label paper is selected with memory switch 4-4. Factory setting of paper position detection is subject to the model. Standard: OFF (Blackmark detection) Label: ON (Label detection)

*6: MSW4-6/4-7 functions only when blackmark paper/label paper is selected by MSW4-4.

*7: Invalid when Blackmark paper/Label paper is selected with memory switch 4-4. (Only for full cut)

*8: Memory switch SW7-x setting is valid only when DIP switch No. 1 is OFF.

*9: Only valid when Blackmark paper/Label paper is selected with memory switch 4-4, and Label is selected with memory switch 4-5.

Manual Setting of Memory Switch (Memory SW)

The memory switch can be selected, changed, or written by the combination of three actions: pressing the FEED button, pressing and holding the FEED button, and opening or closing the printer cover.

1. Entering memory switch setting mode.

Set paper to the printer and keep the printer cover open. With the FEED button pressed and held, turn the printer power on, and then press the FEED button twice. Close the cover. If the current settings of the memory switch etc. are printed, the printer is now in the memory switch setting mode.

Memory SW (1) 00000000

0: OFF state

1: ON state

2. Selecting memory switch

When the FEED button is pressed short (within 2 seconds), printing occurs in the order of "Memory SW1" → "Memory SW2" → "Memory SW3" → "Write/Factory Setting" → "Memory SW1" → ...... repeatedly. When the memory switch you want to change is reached, press and hold the FEED button (for more than 2 seconds). The reserved memory switch setting will be skipped and not printed.

3. Selecting each switch item

There are eight setting items for each switch. Press and hold the FEED button for long, the printer goes to the next item and prints the current setting of the item. Repeat pressing and holding till the item you want to change setting is reached.

Power ON Info (Valid)

Items with ERROR LED lit are those values elected currently

4. Changing the setting

When the item you want to change is reached, press the FEED button short. The changed set value is printed. (To return to the previous setting press the FEED button short). When you press the FEED button long, the set value is accepted and then the printer goes to the next setting item.

5. Returning to the memory switch select mode

When the setting of the desired content is completed, open the printer cover and then close the printer cover. This allows the printer to print the setting of the changed memory switch.

  1. Saving the setting and exiting the memory switch setting mode

Press the FEED button short to move to "Write/Factory Setting". Then press and hold the FEED button. The printer prints the content of new setting and exits the memory switch setting mode to return to the normal standby state.

* Unless saving the setting is executed, the changed setting cannot be enabled.

  1. Initializing the memory switch

When you want to return the memory switch setting to the initial state, go to "Write/Factory Setting" in the above procedure. Here, open the paper cover and press and hold the FEED button till buzzer sounds. This allows the printer to return to the initial state.

* All the memory switches settings are returned to the factory set values.

5.3 Printing Paper

a) Thermal paper

Use the print paper shown in the following table or the paper with equivalent quality.

Paper Type ProductName
Recommended thermal paper roll PD160R fromTF50KS-E2D, TF77KS-EY from Nippon PaperOhji PaperF230AA, PB670 (2-color) from Mitsubishi Paper

Paper width 58⁺⁰₋₁ Maximum print area 48 5 5

Printing surface φ83 or less D d 60~100 µm

(Unit: millimeter)

Paper thickness t (μm)d D
60μm≤t≤75μmφ12φ18
75μm< t≤100μmφ25.4φ32

CITIZEN CTS281L - Printing Paper - 3

CAUTION!

Use the paper with the start of winding to roll core is as shown below.

● No fold line is present and paper is along the inner diameter.
● No turnup is present.
● No pasting to core is present.
● Outer winding (print side out) is used.

When using "label paper" with CT-S281XL/OL, refer to the following. Use the following paper or the equivalent paper.

Paper type Product name
Recommended thermal label paper HD75 from Nippon Paper150HBW from Ricoh

b) Label paper

A B C L D M Full cut position Paper feeding direction E H I F J K G Printable area

Unit: mm

MarkItem Dimensions
A Liner width 58 _0 -1
B Label width 54 + 0.5-
C Left edge of label 2 + 0.5-
D Print width 48
ET op margin 2 + 1-
F Print length21 to 156 + 1_
G Bottom margin2 + 1_
HCut position between labels2 or more
IGap between labels5 ± 1
JLabel length25 to 160
K Label pitch I+J
L Left margin 3 + 1-
MRight margin3 ± 1

CITIZEN CTS281L - CAUTION! - 2

CAUTION!

● Do not use full sheet label paper.
- Use label paper with peel force of 200 mN/50mm between label and liner. Using label paper with weak peel force may result in paper jam.
- In some case, adhesive may be present between label papers or at the edge of label. Fixing adhesive on the paper path such as print head, etc. may result in paper jam. At the occurrence of paper jam, check for fixed adhesive. Remove the fixed adhesive using close moistened with ethanol.
- When label length is less than 30 mm and the cutter is set to be disabled, feeding the unlabelled area to the manual cut position and then to the first print position by using the GS FF command may cause label paper to feed one or two sheets without printing.
- Observe the life and storage condition of label paper when using label paper.

c) Black mark paper (BM paper)

Cut position Printable area Black Mark (printed on the reverse) Paper feeding direction F A B C D E G

Unit: mm

MarkItem Dimensions
A Rght edge of black mark 15 or more
B Leftedge of black mark 0 to 1.5
C Back mark height 5
D Cut position in black mark 2.5
ET op margin 7 + 1_
F Back mark pitch 30 to 165
GB ottom margin 7 + 1_

CITIZEN CTS281L - CAUTION! - 2

CAUTION!

1) PCS value of black mark must be 0.9 or more.
2) When using the black mark paper, consider the margin of +/- 2 mm for the print position against the standard position and +/- 5 mm for print length.
3) Refer to the above drawing for the printable area and have enough margins specified in the marks E and G. If the print data size is out of the printable area, the printer should skip to next page.
4) When using preprinted paper, consider the layout of the paper.

FRANÇAIS

PRÉCAUTIONS GÉNÉRALES

CITIZEN is a registered trade mark of Citizen Holdings Co., Japan

Company names and product names in this manual are trademarks or registered trademarks of relevant companies.

Copyright © 2012 by CITIZEN SYSTEMS JAPAN CO., LTD.

PRÉCAUTIONS DE SÉCURITÉ ... QUI DEVRAIENT ÊTRE OBSERVÉES RIGOUREUSEMENT

CITIZEN CTS281L - PRÉCAUTIONS DE SÉCURITÉ ... QUI DEVRAIENT ÊTRE OBSERVÉES RIGOUREUSEMENT - 1

ATTENTION

natural_image Line drawing of a portable electronic device with a control panel and ventilation slots (no text or symbols)
natural_image Diagram of a connector with cable and socket, showing internal structure without any text or symbols

Interface sérielle

Collier de câble USB
CITIZEN CTS281L - ATTENTION - 1

natural_image Line drawing of a computer interface with a cable and connector (no text or symbols)

Interface USB

CITIZEN CTS281L - ATTENTION - 2

ATTENTION!

natural_image Technical line drawing of a mechanical device with a cylindrical component and external components (no text or symbols)

4.2 Removing Jammed Paper

natural_image Technical line drawing of a mechanical component with dimension标注 (no text or symbols)

CITIZEN CTS281L - Removing Jammed Paper - 1

105 180

No. commutateurRéglage 0 (OFF) 1 (ON)
Memory SW1-1Power ON InfoValidNot Send
SW1-2 Buffer Size 45 bytes
SW1-3 Busy Condition Full
SW1-4 Receive Error No Print
SW1-5 CR Mode LF
SW1-6 Reserved
SW1-7DSR SignalInvalidValid
SW1-8 Reserved
Memory SW2-1Reserved-Fixed
SW2-2 Auto CutterInvalid
SW2-3Spool PrintInvalidValid
SW2-4Full Col PrintLineFeedWaitData
SW2-5Resume aft PENextTop
SW2-6Reserved-Fixed
SW2-7 Reserved
SW2-8PNE Sensor* ValidInvalid
Memory SW3-1Resume Ctr ErrValidInvalid
SW3-2 Reserved
SW3-3Reserved-Fixed
SW3-4 Reserved
SW3-5 Reserved
SW3-6 Reserved
SW3-7CBM-270 ModeInvalidValid
SW3-8Resume Open ErrCloseCommand
Memory SW4-1 *1P. Length SetAuto MeasureCommand
SW4-2 *2Power on TOFInvalidValid
SW4-3 *3Feed&Cut at TOFInvalidValid
SW4-4 *4Paper SelectThermal RollBM.P / Lbl.P
SW4-5 *5Position detectBlack MarkLabel
SW4-6C.Close ActionFind TOFAuto Measure
SW4-7 *6Auto paper SelectInvalidValid
SW4-8 *7Partial OnlyInvalidValid

*Factory option

No. commutateurRéglage0 (OFF)1 (ON)
Memory SW5-1Reserved-Fixed
SW5-2ReservedFixed-
SW5-3USB ModeVirtual COMPrinter Class
SW5-4ReservedFixed-
SW5-5ReservedFixed-
SW5-6*9Auto Back FeedAfter CutBefore Print
SW5-7Clear PNE LEDAutoSet Paper
SW5-8ReservedFixed-
No. commutateurRéglageRéglage par défautValeurs de réglage
Memory SW7-1*8Baud Rate 9600 bps 1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps
SW7-2 Data Length 8bits 7bits, 8bits
SW7-3 Stop Bit 1bit 1bit, 2bits
SW7-4 Parity NONE NONE, EVEN, ODD
SW7-5 Flow Control DTR/DSR DTR/DSR, XON/XOFF
SW7-6 Reserved -
SW7-7 VCom ProtocolPC SettingPC Setting, DTR/DSR, XON/XOFF
Memory SW8-1 Reserved -
SW8-2 Paper Type1 Color Normal1 Color Normal, 2 Color Normal
Memory SW9-1 Code Page PC437 PC437/Katakana/PC850,858/PC860/PC863/PC865/PC852/PC866/PC857/WPC1252/Space page/PC864/Thai Code 18
Memory SW9-2 Int' char SetU.S.A U.S.A,France, Germany, England, Denmark, Sweden, Italy, Spain, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, Croatia, China
Memory SW9-3 KanjiOFFON, OFF
SW9-4 JIS/Shift JISJISJIS, Shift JIS
Memory SW10-1 Print Density100%70%, 75%, 80%, 85%, 90%, 95%, 100%, 105%, 110%, 115%, 120%, 125%, 130%, 135%, 140%
SW10-2 Print SpeedLevel 9Level 1, Level 2, Level 3, Level 4, Level 5, Level 6, Level 7, Level 8, Level 9
SW10-3 Reserved -
SW10-4 Reserved -
natural_image Diagram of a connector with cable and socket, showing internal structure without any text or symbols
natural_image Line drawing of a computer interface with a cable and connector (no text or symbols)

USB-Schnittstelle

CITIZEN CTS281L - Removing Jammed Paper - 3

VORSICHT!

natural_image Technical line drawing of a mechanical device with a cylindrical component and housing (no text or symbols)
natural_image Technical line drawing of a mechanical component with dimension标注 (no text or symbols)

(Einhei: mm)

CITIZEN CTS281L - VORSICHT! - 1

105 180

Switch-Nr. Einstellung 0 (AUS) 1 (AN)
Memory SW1-1Power ON InfoValidNot Send
SW1-2 Buffer Size 45 bytes
SW1-3 Busy Condition Full
SW1-4 Receive Error No Print
SW1-5CR ModeIgnoredLF
SW1-6ReservedFixed-
SW1-7DSR SignalInvalidValid
SW1-8ReservedFixed-
Memory SW2-1Reserved-Fixed
SW2-2 Auto CutterInvalid
SW2-3Spool PrintInvalidValid
SW2-4Full Col PrintLineFeedWaitData
SW2-5Resume aft PENextTop
SW2-6Reserved-Fixed
SW2-7ReservedFixed-
SW2-8PNE Sensor* ValidInvalid
Memory SW3-1Resume Cttt ErrValidInvalid
SW3-2ReservedFixed-
SW3-3Reserved-Fixed
SW3-4ReservedFixed-
SW3-5ReservedFixed-
SW3-6ReservedFixed-
SW3-7CBM-270 ModeInvalidValid
SW3-8Resume Open ErrCloseCommand
Memory SW4-1 *1P. Length SetAuto MeasureCommand
SW4-2 *2Power on TOFInvalidValid
SW4-3 *3Feed&Cut at TOFInvalidValid
SW4-4 *4Paper SelectThermal RollBM.P / Lbl.P
SW4-5 *5Position detectBlack MarkLabel
SW4-6C.Close ActionFind TOFAuto Measure
SW4-7 *6Auto paper SelectInvalidValid
SW4-8 *7Partial OnlyInvalidValid

*Factory option

Switch-Nr.Einstellung0 (AUS)1 (AN)
Memory SW5-1Reserved-Fixed
SW5-2ReservedFixed-
SW5-3USB ModeVirtual COMPrinter Class
SW5-4ReservedFixed-
SW5-5ReservedFixed-
SW5-6*9Auto Back FeedAfter CutBefore Print
SW5-7Clear PNE LEDAutoSet Paper
SW5-8ReservedFixed-
Switch-Nr. Einstellung Vorgabe Einstellwerte
Memory SW7-1*8Baud Rate 9600 bps 1200 bps2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps
SW7-2 Data Length 8bits 7bits, 8bits
SW7-3 Stop Bit 1bit 1bit, 2bits
SW7-4 Parity NONE NONE, EVEN, ODD
SW7-5 Flow ControlDTR/DSR DTR/DSR, XON/XOFF
SW7-6 Reserved-
SW7-7 VCom ProtocolPC SettingPC Setting, DTR/DSR, XON/XOFF
Memory SW8-1Reserved-
SW8-2 Paper Type1 Color Normal1 Color Normal, 2 Color Normal
Memory SW9-1Code Page PC437 PC437/Kataakana/PC850,858/PC860/PC863/PC865/PC852/PC866/PC857/WPC1252/Space page/PC864/Thai Code 18
Memory SW9-2 Int' char SetU.S.A U.S.A,France, Germany, England, Denmark, Sweden, Italy, Spain, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, Croatia, China
Memory SW9-3 KanjiOFFON, OFF
SW9-4 JIS/Shift JISJISJIS, Shift JIS
Memory SW10-1Print Density100%70%, 75%, 80%, 85%, 90%, 95%, 100%, 105%, 110%, 115%, 120%, 125%, 130%, 135%, 140%
SW10-2 Print SpeedLevel 9Level 1, Level 2, Level 3, Level 4, Level 5, Level 6, Level 7, Level 8, Level 9
SW10-3 Reserved-
SW10-4 Reserved-
natural_image Line drawing of a portable electronic device with ventilation slots and a control panel (no text or symbols)

Stampante

natural_image Diagram of a connector with cable and pin, showing internal structure without any text or symbols

Interfaccia seriale

Leva 1 2 FEED ERROR

natural_image Technical line drawing of a mechanical device with a cylindrical component and internal components (no text or symbols)
natural_image Technical line drawing of a mechanical component with dimension标注 (no text or symbols)

(Unità: mm)

CITIZEN CTS281L - VORSICHT! - 4

105 180

No. MicrointerruttoreImpostazione 0 (OFF) 1 (ON)
Memory SW1-1Power ON InfoValidNot Send
SW1-2 Buffer Size45 bytes
SW1-3 Busy ConditionFull
SW1-4 Receive ErrorNo Print
SW1-5 CR ModeLF
SW1-6 Reserved
SW1-7DSR SignalInvalidValid
SW1-8 Reserved
Memory SW2-1Reserved-Fixed
SW2-2 Auto CutterInvalid
SW2-3Spool PrintInvalidValid
SW2-4Full Col PrintLineFeedWaitData
SW2-5Resume aft PENextTop
SW2-6Reserved-Fixed
SW2-7 Reserved
SW2-8PNE Sensor* ValidInvalid
Memory SW3-1Resume Ctr ErrValidInvalid
SW3-2 Reserved
SW3-3Reserved-Fixed
SW3-4 Reserved
SW3-5 Reserved
SW3-6 Reserved
SW3-7CBM-270 ModeInvalidValid
SW3-8Resume Open ErrCloseCommand
Memory SW4-1 *1P. Length SetAuto MeasureCommand
SW4-2 *2Power on TOFInvalidValid
SW4-3 *3Feed&Cut at TOFInvalidValid
SW4-4 *4Paper SelectThermal RollBM.P / Lbl.P
SW4-5 *5Position detectBlack MarkLabel
SW4-6C.Close ActionFind TOFAuto Measure
SW4-7 *6Auto paper SelectInvalidValid
SW4-8 *7Partial OnlyInvalidValid

*Factory option

No. microinterruttoreRegolazione0 (OFF)1 (ON)
Memory SW5-1Reserved-Fixed
SW5-2ReservedFixed-
SW5-3USB ModeVirtual COMPrinter Class
SW5-4ReservedFixed-
SW5-5ReservedFixed-
SW5-6*9Auto Back FeedAfter CutBefore Print
SW5-7Clear PNE LEDAutoSet Paper
SW5-8ReservedFixed-
No. microinterruttoreRegolazioneRegolazione implicitaValori di regolazione
Memory SW7-1*8Baud Rate 96600 bps 1200 bps2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps
SW7-2 Data Length 8bits7bits, 8bits
SW7-3 Stop Bit 1bit 1bit, 2bits
SW7-4 Parity NONE NONE, EVEN, ODD
SW7-5 Flow Control DTR/DSR DTR/DSR, XON/XOFF
SW7-6 Reserved-
SW7-7 VCom ProtocolPC SettingPC Setting, DTR/DSR, XON/XOFF
Memory SW8-1 Reserved-
SW8-2 Paper Type1 Color Normal1 Color Normal, 2 Color Normal
Memory SW9-1 Code Page PC437 PC437/Kataakana/PC850,858/PC860/PC863/PC865/PC852/PC866/PC857/WPC1252/Space page/PC864/Thai Code 18
Memory SW9-2 Int' char SetU.S.A U.S.A,France, Germany, England, Denmark, Sweden, Italy, Spain, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, Croatia, China
Memory SW9-3 KanjiOFFON, OFF
SW9-4 JIS/Shift JISJISJIS, Shift JIS
Memory SW10-1 Print Density100%70%, 75%, 80%, 85%, 90%, 95%, 100%, 105%, 110%, 115%, 120%, 125%, 130%, 135%, 140%
SW10-2 Print SpeedLevel 9Level 1, Level 2, Level 3, Level 4, Level 5, Level 6, Level 7, Level 8, Level 9
SW10-3 Reserved-
SW10-4 Reserved-

CITIZEN CTS281L - VORSICHT! - 6

PRECAUCION

natural_image Line drawing of a portable electronic device (no text or symbols visible)
natural_image Diagram of a connector with cable and connector pin, showing internal structure without any text or symbols

Interfaz Serie

Abrazadera de cable USB

Interfaz USB

CITIZEN CTS281L - PRECAUCION - 2

¡PRECAUCION!

natural_image Technical line drawing of a mechanical device with a cylindrical component and paper slots (no text or symbols)
natural_image Technical line drawing of a mechanical component with dimension标注 (no text or symbols)

(Unidad: mm)

CITIZEN CTS281L - ¡PRECAUCION! - 1

105 180

5.2 Ajuste Manual de los "Memory Switches"

No. de ConmutadorAjuste 0 (OFF)1 (ON)
Memory SW1-1Power ON InfoValidNot Send
SW1-2 Buffer Size45 bytes
SW1-3 Busy ConditionFull
SW1-4 Receive ErrorNo Print
SW1-5 CR ModeLF
SW1-6 Reserved
SW1-7DSR SignalInvalidValid
SW1-8 Reserved
Memory SW2-1Reserved-Fixed
SW2-2 Auto CutterInvalid
SW2-3Spool PrintInvalidValid
SW2-4Full Col PrintLineFeedWaitData
SW2-5Resume aft PENextTop
SW2-6Reserved-Fixed
SW2-7 Reserved
SW2-8PNE Sensor* ValidInvalid
Memory SW3-1Resume Cttr ErrValidInvalid
SW3-2 Reserved
SW3-3Reserved-Fixed
SW3-4 Reserved
SW3-5 Reserved
SW3-6 Reserved
SW3-7CBM-270 ModeInvalidValid
SW3-8Resume Open ErrCloseCommand
Memory SW4-1 *1P. Length SetAuto MeasureCommand
SW4-2 *2Power on TOFInvalidValid
SW4-3 *3Feed&Cut at TOFInvalidValid
SW4-4 *4Paper SelectThermal RollBM.P / Lbl.P
SW4-5 *5Position detectBlack MarkLabel
SW4-6C.Close ActionFind TOFAuto Measure
SW4-7 *6Auto paper SelectInvalidValid
SW4-8 *7Partial OnlyInvalidValid

*Factory option

No. de ConmutadorAjuste0 (OFF)1 (ON)
Memory SW5-1Reserved-Fixed
SW5-2ReservedFixed-
SW5-3USB ModeVirtual COMPrinter Class
SW5-4ReservedFixed-
SW5-5ReservedFixed-
SW5-6*9Auto Back FeedAfter CutBefore Print
SW5-7Clear PNE LEDAutoSet Paper
SW5-8ReservedFixed-
No. de ConmutadorAjuste Poromisión Valoresde Ajuste
Memory SW7-1*8Baud Rate 96600 bps 1200 bps2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps
SW7-2 Data Length 8bits 7bits, 8bits
SW7-3 Stop Bit 1bit 1bit, 2bits
SW7-4 Parity NONE NO NE, EVEN, ODD
SW7-5 Flow Control DTR/DSR DTR/DSR, XON/XOFF
SW7-6 Reserved-
SW7-7VCom ProtocolPC SettingPC Setting, DTR/DSR, XON/XOFF
Memory SW8-1 Reserved-
SW8-2Paper Type1 Color Normal1 Color Normal, 2 Color Normal
Memory SW9-1Code Page PC437 PC437/Kataakana/PC850,858/PC860/PC863/PC865/PC852/PC866/PC857/WPC1252/Space page/PC864/Thai Code 18
Memory SW9-2 Int' char SetU.S.A U.S.A,France, Germany, England, Denmark, Sweden, Italy, Spain, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, Croatia, China
Memory SW9-3KanjiOFFON, OFF
SW9-4JIS/Shift JISJISJIS, Shift JIS
Memory SW10-1Print Density100%70%, 75%, 80%, 85%, 90%, 95%, 100%, 105%, 110%, 115%, 120%, 125%, 130%, 135%, 140%
SW10-2Print SpeedLevel 9Level 1, Level 2, Level 3, Level 4, Level 5, Level 6, Level 7, Level 8, Level 9
SW10-3Reserved-
SW10-4Reserved-

If you want to dispose this product, do not mix with general household waste. There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union.

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Product information

Brand : CITIZEN

Model : CTS281L

Category : Printer