JNIPS238FHD200FHSPCAMO - Monitor Japannext - Free user manual and instructions

Product type	LCD LED Monitor
Screen size	23.8 inches (60.5 cm)
Native resolution	1920 x 1080 (FHD)
Refresh rate	200 Hz
Dimensions (with stand)	540 x 420 x 180 mm (approx.)
Weight	3.5 kg (approx.)
Power supply	AC power adapter 100-240V, 50/60 Hz
Power consumption	18 kWh/1000h (energy class not specified)
Connectivity	2 x HDMI, 1 x DisplayPort, 1 x audio output (3.5 mm)
Image functions	Brightness, Contrast, Sharpness, Picture mode (Standard/Game/Movie/Text/FPS/RTS), DCR, HDR, MPRT, FreeSync, Overdrive
OSD settings	Language, position, transparency, timeout, reset
VESA mounting	Yes (VESA spacer included)
Included accessories	Manual, power adapter, HDMI cable, VESA spacer
Cleaning and maintenance	Use a soft LCD-specific cloth, avoid alcohol and acetone
Safety instructions	Do not open the case, do not cover vents, unplug during storms
Repairability	Contact customer service or an authorized dealer, do not repair yourself
Technical support	Phone: [phone] (9am-5pm, Mon-Fri), contact form at japannext.fr
Warranty	See dealer terms (not specified in the manual)

Frequently Asked Questions - JNIPS238FHD200FHSPCAMO Japannext

How to connect the monitor to my computer?

Make sure the monitor and computer are turned off. Connect the HDMI or DisplayPort cable to both devices, then plug in the power adapter. Turn on the monitor first, then the computer. Do not connect HDMI and DP cables at the same time.

Why is the screen black even though the power indicator is on?

Check that the screen saver is not active. Ensure brightness and contrast are not at minimum. Check cable connections and that the computer is on. Try with another cable if possible.

How to adjust display settings (brightness, contrast)?

Press the 'M' button to open the OSD menu. Navigate with ▲/▼ buttons, select 'Image quality adjustment', then adjust brightness and contrast from 0 to 100. Confirm with 'M'.

What resolution and refresh rate can I use?

The native resolution is 1920x1080 (FHD). The maximum refresh rate is 200 Hz. To benefit from 200 Hz, your graphics card and cable must support it. Preferably use a high-quality DisplayPort or HDMI cable.

How to clean the monitor screen?

Turn off the monitor and unplug it. Use a soft, dry cloth specially designed for LCD screens. Never use alcohol, acetone, or abrasive cleaners. Do not spray liquid directly onto the screen.

Does the monitor support HDR?

Yes, the monitor has an HDR mode (Auto/Off). To activate it, go to the OSD menu under 'HDR Mode'. Make sure your source and content are HDR compatible.

What to do if pixels remain permanently lit or unlit?

A small number of defective pixels is normal for LCD screens. If the number is excessive, contact customer service. You can also try turning off the monitor for a few hours to see if it improves.

How to enable FreeSync?

In the OSD menu, go to 'Others' and set 'FreeSync' to 'On'. FreeSync requires an AMD compatible graphics card and a suitable DisplayPort or HDMI cable. Note that FreeSync cannot be used simultaneously with MPRT.

Can I mount the monitor on an articulating arm?

Yes, the monitor is VESA compatible. Use the included VESA spacer to install the bracket. Remove the original stand and screw the arm to the VESA holes on the back.

How to contact Japannext customer service?

You can call 09 70 70 80 90 Monday to Friday from 9am to 5pm (except holidays) or use the contact form on the website japannext.fr/pages/contact. Scan the QR code in the manual for quick access.

USER MANUAL JNIPS238FHD200FHSPCAMO Japannext

Cleaning and maintaining the monitor 17

How to maintain the monitor 17

The symptoms listed 17

Welcome 18

Quick Start Guide 19

Assembling the Monitor Base 19

Connection with a computer 20

Accessories 20

Interface / Connectivity 21

Description of the display button 22

When the On-Screen Menu (OSD) is not open 22

When the on-screen menu (OSD) is displayed 22

On-Screen Menu (OSD) 23

Dysfunction 24

Customer Support 25

Diagram showing a device being processed from a panel to a final panel, with no visible text or symbols.

Technical line drawing of a mechanical assembly with a central rotating component and hatched background (no text or symbols)

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Please make sure to read this instruction manual before use.

Please use it correctly for your safety.

Once you have read it, make sure to keep it.

Please read all included instruction manuals carefully before use.

• Place the monitor on a flat, stable surface. To avoid the risk of fire or electric shock, avoid high temperatures, low temperatures, high humidity and accumulation of dust.
  Do not use the monitor where it may become wet or exposed to water.
• Do not open and never cover the monitor case because it contains high voltage parts inside which could cause serious injury or fire if you come into contact with them.
• If the power supply is damaged, please contact our customer service or your dealer. Never attempt to inspect or repair the product yourself.
• Before use, please ensure that all cables are properly connected and the power cord is not damaged. If you discover any damage or blurred areas, please contact your dealer immediately.
• The slots and openings on the top or back of the monitor are required ventilation holes for this product. Do not cover these holes. Do not place this product near or above a heat source such as a radiator without adequate ventilation.
• Do not insert foreign objects or spill liquids into any openings in the monitor case. This could cause damage or malfunction.
• Always operate the monitor using the type of power source indicated on the product label.
  If you are unsure of the type of power supply you have, please contact your local power company.
• Do not apply excessive current to sockets or extension cords. Use caution as excessive current can cause electric shock and is very dangerous.
• To protect your monitor from damage caused by power surges, turn off power to the device during long periods of inactivity or during lightning storms.
• To ensure satisfactory operation of the monitor, the computer must be equipped with a properly configured outlet marked in the AC100-240V range.

• If you experience technical problems or concerns with your monitor, please contact our customer service or authorized reseller.

• To work safely, make sure to establish the ground connection before connecting the power plug to the power source. Also, when disconnecting the ground connection, make sure to unplug the power plug first.

• This product is not intended for continuous use for 24 hours. Please unplug the power plug when you do not use the product for a long time.
• The included AC adapter and cord are intended for this product only. Do not use it for other equipment.
• Do not use cleaners or detergents containing alcohol or acetone to clean your monitor. Make sure to use a cleaner specifically designed for LCD monitors. Do not spray liquid cleaner directly on the screen. Please note that if the cleaning fluid drips and gets inside the monitor, it is very dangerous as it may cause electric shock or fire. LCD panels are easily damaged, so do not rub it with hard objects.
• Before lifting or moving the monitor, turn off the power switch and unplug all cables and power cords. When installing the monitor, lift it using the appropriate method. When lifting or carrying the monitor, make sure to grip it by the edges. Never lift the monitor by its stand or cord.

Precaution

• Using the monitor in a dark room, or using it continuously for long periods of time, may cause eye fatigue.
  • Take a break of 5 to 10 minutes every hour and use the monitor in a reasonably bright room.

Before cleaning the monitor, turn off the power and unplug all cables and cords.

How to maintain the monitor:

• LCD panel area: Do not use tissue paper, etc., instead use a clean, soft cloth specially designed for LCD panels. Please wipe the monitor gently. For difficult-to-remove stains, use a neutral cleaner specifically designed for LCD panels.
• Monitor frame: Wipe with a soft cloth dampened with a mild cleaner.

The symptoms listed below are normal conditions for the monitor

• When first used, the screen may flicker due to the nature of the backlight. If this symptom appears, please turn off the monitor and then turn it on again.
• Depending on your desktop setup, displayed colors, and brightness, brightness may appear uneven.
• Several pixels may or may not always be lit.
• If you display the same image for a long time, an afterimage from the previous image may persist even after switching to a different image.

In this case, the screen will recover slowly. Otherwise, turn off the power for a few hours and the problem will be fixed.

Instead of trying to repair the monitor yourself, contact customer service or the dealer.

Thank you for purchasing JAPANNEXT 23.8 inch LCD Monitor.

The installed panel supports FHD (1920 x 1080) resolution. We recommend using FHD resolution for

best performance. If the resolution is lower than FHD, the original performance cannot be achieved.

Assembling the Monitor Base

1. Spread a soft cloth on a flat, stable surface and place the device screen side down on it.
2. Insert the hook on top of the stand into the stand attachment part on the back of the monitor.
3. Secure the foot and the base using the screw supplied with the base.

Diagram showing a device being processed from a flat panel to a closed panel, with no visible text or symbols.

1. Make sure the monitor and stand are securely attached, then slowly raise the monitor.

Connection with a computer

1. Make sure the monitor and computer are turned off before connecting the cable.
2. Connect the power cable and compatible cables (HDMI, DP) to the monitor.
   Also connect the cable (HDMI, DP) to the computer.
3. Turn on the monitor and computer.

Notice : Since problems may occur, do not connect HDMI and DP cables at the same time.

Please connect only one to a computer.

Accessories

Manual

AC adapter

HDMI cable

VESA spacer*1

Technical line drawing of a mechanical assembly with a central rotating component and hatched background (no text or symbols)

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1: Power supply: Used when connecting the power cable.
2: Port DP: Port compatible DP.
3: Port HDMI: Port compatible HDMI.
4: Port HDMI: Port compatible HDMI.
5: Audio output port: Possibility to connect headphones or speakers.

JINHNET Menu button

- When the On-Screen Menu (OSD) is not open

M	Show OSD menu
▼	Show volume settings
▲	Cross display (view)Press M or E to clear the display
E	Show input source
⏻	Turn on/off

- When the on-screen menu (OSD) is displayed

M	Select and confirm the menu item
▼	Go down a menu or decrease the value of a selection
▲	Move up a menu or increase the value of a selected item
E	Go back or close the menu
⏻	Turn on/off

On-Screen Menu (OSD)

Menu	Features	Setting value	Comment
Adjusting image quality	Luminosity	0-100	Adjust the brightness
	BLACK LEVEL	0-20	Adjust the black level
	Image mode	Standard/Game/Movie/Texte/FPS/RTS	Select picture mode *1
	RCD	ON/OFF	DCR Settings *1
	Sharpness	0-4	Adjust sharpness
Image Adjustment	Height/width ratio	Large/4:3	Select aspect ratio
	Energy saving	ON/OFF	Power saving settings
Color settings	Color temperature	User Settings/Cool Colors/Warm Colors/sRVB	Select color temperature
	red	0-100	Adjust when using user settings
	green	0-100
OSD Settings	Language	English/French, etc.	Selecte OSD language
	OSD Horizontale Position	0-100	Adjust the horizontal position of the OSD
	OSD Vertical Position	0-100	Adjust the vertical position of the OSD
	OSD time setting	5-60	Adjust OSD display time
	OSD transparency	0-100	Adjust OSD transparency
Reset	Reset		Factory Reset Settings
	Automatic power off	OFF/10/20/30/40/50/60/120/240	Configuring Auto Power Off
	Mode HDR	AUTO/OFF	HDR Settings *1
	MPRT	ON/OFF	MPRT Settings *2
	RGB light	ON/OFF	Rear LED Settings
Other	Input source	AUTO/DP/HDMI1/HDMI2	Select the input source
	Blue light reduction	0-100	Adjust blue light reduction
	Volume	0-100	Adjust the volume
	FreeSync	ON/OFF	FreeSync Settings
	Overdrive	ON/OFF	Overdrive Settings

*1 When a function is enabled on the OSD (in the case of picture mode, when set to anything other than standard), some functions on the OSD cannot be changed.
*2 The MPRT function can be used when the refresh rate is set to 100 Hz or higher. Cannot be used at the same time as FreeSync. When the MPRT function is activated, the screen brightness becomes slightly darker.
*To enable HDR, the connected device and content must support HDR. *Please note that product design, specifications and appearance are subject to change without notice due to product improvement. If the information listed differs from the actual item, priority will be given to the actual item.

Symptoms	Checkpoint
Power LED does not light up	• Is the device turned on by pressing the power button?• Make sure the power cord is securely connected to the monitor and the outlet.
No image appears even though the power indicator is on	• Is the blank screensaver running? Please move your mouse or keyboard• Make sure the brightness and contrast are not set to minimum.• Please make sure the signal cable is properly connected to your monitor and computer.• Check if the signal cable pins are bent or the cable is damaged.• Is your computer turned on? If you have another monitor, try connecting it to see if the computer works properly.• Does the computer signal timing match the monitor specifications?
The image is distorted or ripples appear in the image.	• Please make sure the signal cable is well connected to your monitor and computer.• Keep electrical devices that may cause electrical interference away from the monitor.• Does the computer signal timing match the monitor specifications?
The image position is off-center.Image size is incorrect	• Is your computer resolution correct?• Does the computer signal timing match the monitor specifications?
The screen is too bright/too dark	• Screen (OSD): Adjust brightness and contrast settings from the menu.
The image is blurry or unclear	• Set the display resolution on your PC to the same as the recommended native screen resolution of the monitor.• Does the computer signal timing match the monitor specifications?• Check if the signal cable pins are bent or the cable is damaged.
The color of the image is incorrect	• Check if the signal cable pins are bent or the cable is damaged.• Screen (OSD): Please adjust the red/blue/green color settings in the menu (color temperature).• Screen (OSD): Please reset the settings from the menu.• Does the computer signal timing match the monitor specifications?
Unable to display FHD	• This product supports resolutions up to 1920 x 1080 (FHD), including HDMI and DP. However, some graphics cards may not support 1920 x 1080 resolution. Please check with your local distributor or manufacturer for the hardware limitations of your computer.
Abnormal image noise	• Are the cables correctly connected?
200 Hz cannot be selected in FHD	• This product supports up to 1920 x 1080 (FHD) at 200 Hz, including HDMI and DP. However, some graphics cards do not support 1920 x 1080 at 200 Hz. Please check with your local distributor or manufacturer for the hardware limitations of your computer.

Customer Support

JAPANNEXT

TEL: [phone]

Hours 9:00 a.m. to 5:00 p.m. (Closed Saturdays, Sundays and public holidays)

Contact form

You can easily access the application form by scanning the QR code.

JAPANNEXT Co., Ltd. CS Department

Chiba-Ken Isumi-Shi Namegawa 506-5