SRZE105 - Rice cooker PANASONIC - Free user manual and instructions
Find the device manual for free SRZE105 PANASONIC in PDF.
| Product Type | Electric Rice Cooker |
| Brand | Panasonic |
| Model | SR-ZE105 |
| Power Supply | 120 V ~ 60 Hz |
| Cooking Power | 750 W |
| Keep Warm Power | 54.1 W |
| Maximum Capacity (White Rice) | 5.5 measuring cups (approx. 990 mL) |
| Minimum Capacity (White Rice) | 1 measuring cup (approx. 180 mL) |
| Soup / Slow Cooking Capacity | 1.8 L |
| Dimensions (W x D x H) | 261 x 385 x 201 mm |
| Weight | 3.1 kg |
| Cooking Functions | White Rice, Jasmin, Multigrain, Quinoa, Quick Cooking, Brown Rice, Sticky Rice, Congee, Soup / Slow Cooking, Steam |
| Keep Warm | Up to 5 hours |
| Programmable Timer | Yes, up to 13 hours in advance |
| Display | LCD Screen |
| Non-stick Coating | Yes, on the cooking pan |
| Included Accessories | Measuring cup (180 mL), adjustable steaming basket, rice scoop, congee scoop |
| Removable Inner Lid | Yes, for cleaning |
| Automatic Shut-off | Yes, after 96 hours in Keep Warm (code U14) |
| Safety | Polarized plug, overheat protection, power failure shut-off |
| Maintenance | Clean after each use; do not use abrasive products |
| Warranty | 1 year (Canada) |
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USER MANUAL SRZE105 PANASONIC
Operating Instructions
Electric Rice Cooker
Household Use
Thank you for purchasing this Panasonic product.
- This product is intended for household use only.
- Please read these instructions carefully and follow safety precautions when using this product.
Before using this product please give your special attention to "Safety Precautions" (Page 3-4).
Keep this manual for future use
When using electrical appliances, basic safety precautions should always be followed, including the following:
- Read all instructions.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against electrical shock, do not immerse cord, plugs, or appliance in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.
- Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair, or adjustment.
- The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- Always attach plug to appliance fi rst, then plug cord into the wall outlet. To disconnect, turn any control to "off", then remove plug from wall outlet.
- Do not use appliance for other than intended use.
- This product is intended for household use only.
15. SAVE THESE INSTRUCTIONS.


CAUTION :
a. A short power-supply cord (or detachable power-supply cord) is provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord.
b. The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
c. The use of extension cords is not recommended.
This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
Safety Precautions
Must be followed!
In order to prevent accidents or injuries to the users, other people and damage to property, please follow the instructions below.
The following charts indicate the degree of damage caused by wrong operation.

WARNING
Indicates serious injury or death.

CAUTION
Indicates risk of injury or property damage.
The symbols are classified and explained as follows.



These symbols indicate prohibition.

This symbol indicates requirement that must be followed.

WARNING
Do not use the appliance if the power cord or power plug is damaged or the power plug is loosely connected to the power outlet.

It may cause an electric shock or fire caused by short circuit).
Do not insert any objects in the steam vent or gap.

Especially metal objects such as pins or wires. (It may cause an electric shock or malfunction).
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

(It may cause burn or injury).
Do not damage the power cord or power plug.

Following actions are strictly prohibited.
Modifying, placing near heating elements, bending, twisting, pulling, putting heavy objects on top, and bundling the cord. (It may cause an electric shock or fire caused by short circuit).
If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
Do not immerse the appliance in water or splash it with water.

(It may cause a fire caused by short circuit or electric shock).
Please enquire with an authorized dealer if water gets inside the appliance.
Use only a power outlet rated at 15 amperes / 120 volts AC.

-
Do not plug multiple appliances in the same inlet.
-
Do not plug or unplug the power plug with wet hands.

(It may cause an electric shock).
Do not get your face close to the steam vent or touch it with your hand. Keep the steam vent out of reach of small children.

Steam vent

It may cause a burn).
Do not modify, disassemble, or repair this appliance.

It may cause a fire, electric shock or injury).
- Please make enquiries at the store or the repair department of an authorized dealer.
Insert the instrument plug and the power plug firmly.

(Otherwise it may cause an electric shock and fire caused by the heat that may generate around the instrument plug or the power plug).
- Do not use a broken power plug or a loose power outlet.
Clean the power plug regularly.

(A soiled power plug may cause insufficient client insulation due to the moisture, and may cause a fire).
- Unplug the power plug, and wipe with a dry cloth.
Discontinue using the appliance immediately and unplug the power cord in cases of abnormal situations and breaking down.

(It may cause smoking, a fire or electric shock).
(e.g. for abnormal situations
The power plug and the power cord become abnormally hot.
breaking down)
-
The power cord is damaged or power failure occurs when touched.
-
The main body is deformed or abnormally hot.
The unit gives out smoke or scorching smell.
- There are cracks, looseness or wobbles of the appliance.
The cast heater is warped or the inner pan is deformed.
Please make enquiries at a Panasonic authorized service center for immediate inspection and repair.
Safety Precautions
Must be followed!

CAUTION

Do not use the appliance in the following places.


In an area where it may be splashed with water or near a heat source. (It may cause a fire caused by short circuit or electric shock).
- An unstable surface or carpet, electric carpet, table cloths (ethylene plastic) or other object that cannot resist high temperature. (It may cause an injury, burn or fire).
- Near a wall or furniture. (It may cause a discoloration or deformation).

Do not expose the power plug to steam and do not let water spill on the connector of the power plug.

- Do not expose the power plug to steam when it is plugged in. (It may cause a fire caused by short circuit). When using a cabinet with sliding table, use the appliance where the power plug cannot be exposed to steam.

Be sure to hold the instrument plug or the power plug when nplugging. Do not pull the power cord.

(Otherwisit may cause an electric shock or fire caused by short circuit).

Do not use the cord set (for strument plug and powerug) that is not specified for se with this appliance. Also do not transfer them.

It may cause an electric shock, leakage, and fire.

Unplug the power plug from the power outlet when the appliance is not in use.

(Otherwise it may cause an electric shock and fi re caused by short circuit due to the insulation deterioration).

Heating element is subjected to residual heat after use. Please allow the appliance to cool down before cleaning it.

(Touching hot elements may cause a burn).

Do not touch heating elements while the appliance is in use or after cooking.

Especially the cast heater. (It may cause a burn).

Do not touch the hook ton while moving appliance.

It may cause the outer lid to open, resulting in a burn).

Be careful when opening outer lid while king.

(It may cause a burn).

Do not use other pans in the one specified.

It may cause a burn and injury due to overheat or malfunction).
Precaution for Use
Please put in correct amount of rice and water and select functions correctly according to the operating instructions.
(So as to avoid overflow of rice water, half-cooked rice or scorched rice).
Do not put ingredients to be cooked directly into the appliance in which no inner pan is placed.
Do not cook without inner pan. (So as to prevent any impurities from causing failure).
Avoid using the appliance under direct sunlight.
(So as to avoid color change).
Before using the appliance, the anti-tarnish paper between the inner pan and the cast heater should be removed.
(So as to avoid poor cooking or fire).
Do not cover the outer lid with cloth or other objects when the appliance is in use.
(So as to avoid deformation, color change of the outer lid or failure).
Do not let water spill on the power plug of the power cord set. (This may result in electric shock).
Do not scoop out rice with any metal object.
(So as to avoid scratching the inner pan coating and causing peeling of the coating).
Please always clean the foreign matters such as rice on the inner pan, cast heater and temperature
sensor.
Foreign matters

Cast heater
Temperature sensor
- Do not tilt or overturn the appliance.
Before cleaning, turn off the power switch and pull out the power plug.
When there is any overflow of rice water from the steam vent, pull out the power plug immediately to disconnect the power supply. Do not resume the use until the rice water on the power plug and the instrument plug is cleaned with a dry cloth.
The appliance is for household use only. Do not use it for any commercial or industrial purposes or any purposes other than cooking.
When power failure occurs during the operation of the appliance, the cooking result may be affected.
Parts Identification
Display

Press this button to: 1. Select a cooking function.
- Enter Keep Warm mode.
- Preset timer.
- Start setting cooking timer.
- Cancel the operation.
- Start cooking.

Parts Identification
Accessories

Measuring cup (Approx. 180 mL)

Adjustable steam basket

Rice scoop Porridge scoop

Preparations
Measure rice with the measuring cup provided.
- The volume of the measuring cup is about 180~mL .
- For the maximum quantity of rice to be cooked at once, refer to specific cations in Page 17.

Correct

The cooking result may be affected
2 Wash the rice till the water turns relatively clear.
① Wash the rice quickly with plenty of water and stirring the rice lightly to wash it while changing water.
② Repeat it for several times (wash the rice → pour out water), till the water turns relatively clear.
ATTENTION
- In order to avoid scratching the non-stick coating on the inner pan surface, do not wash rice in the inner pan.
- Wash the rice thoroughly. Otherwise, rice crust may appear and the residual rice bran may affect the taste of the rice.
①

②

Add the washed rice or other ingredients into the inner pan.
- Use water line on the inner pan to measure cooking quantity as follows:
| Function Water Line |
| White Rice White Rice |
| Jasmine Jasmine Rice |
| Multi Grain Multi Grain |
| Quinoa Refer to Page 9 |
| Quick Cook White Rice |
| Brown Rice Brown Rice |
| Sticky Rice Sticky Rice |
| Soup / Slow Cook White Rice |
| Porridge Porridge |
- In the Soup / Slow Cook function, the total amount of ingredients and water shall not exceed the maximum water line for "White Rice".
- Dry the outside surface of the inner pan. If it is wet, it may cause noise while cooking. Any foreign matters between the inner pan and the cast heater may damage the unit.
- Please make sure that the inner pan is on leveled surface.
- Please measure water by aligning water line left side and right side.
If rice is too hard or too soft, please adjust water amount according to your personal taste.

SR-ZE185
Preparations
4 Put the inner pan into the body and close the outer lid. ① In order to closely attach the bottom of inner pan to the cast heater, please rotate the inner pan along the direction indicated by the arrow 2 or 3 times.
② Please check whether the inner lid is properly set. (Refer to Page 14)
③ Close the outer lid until it clicks.

5 Connect the plugs. ① Please insert the instr
② Connect the power plug. Make sure that both plugs are tightly connected.


ATTENTION
- The table on the right shows the maximum allowable amount of white rice that can be cooked while steaming food in the adjustable steam basket.
- Reasonable time interval is recommended between subsequent cooking to ensure cooking result is normal.
- There is possibility of starch, spill over through steam vent if cooking is done using hard water (ie: untreated water).
The maximum amount of rice (in measuring cups)
| Height of the adjustable steam basket | Maximum amount of white rice | |
| SR-ZE185 SR-ZE105 | ||
| Shallow | 5 | 2 |
| Deep 4 1 | ||
Functions
White Rice, Jasmine, Multi Grain, Quick Cook, Brown Rice or Sticky Rice
1-
Menu Select



Off
Important Information
The amount of rice is specified in specific cations. (Page 17)
- In the Quick Cook function, the rice may be harder or there may be rice crust (Quick Cook function can be used for white rice).
For better performance, please add some more water. For better performance, please stir and loosen the rice immediately and keep the rice warm for a few minutes after the beep sound.
*For brown rice, it takes about 2 hours to complete cooking.
Operations
(Cooking with the White Rice, Jasmine, Multi Grain, Quick Cook, Brown Rice or Sticky Rice function).
1 Press button to point to White Rice, Jasmine, Multi Grain, Quick Cook, Brown Rice or Sticky Rice function.
The indicator blinks.
2 Press button.
The indicator lights up and the cooking starts.
- Before cooking is completed, the LCD display will show the remaining time in 1 minute decrement.
If you want to preset the timer for White Rice, Jasmine, Multi Grain, Brown Rice or Sticky Rice, please refer to "Using the Timer" (Page 13).
The cooking is over
Stir and loosen the rice.
- When cooking is over, the electric rice cooker beeps and automatically switches to the Keep Warm function (The indicator turns off and the indicator lights up automatically).
Keep Warm
- When the cooking is over, all functions will turn to Keep Warm function automatically. But some functions are not recommended to use with Keep Warm function. Please press button to exit Keep Warm function.
- You can keep the rice warm for up to 5 hours, so as not to affect the taste or cause unpleasant smell.
- When in Keep Warm function, there may be some droplets at the edge of the inner pan.
- The rice taste may be affected if rice scoop is left in the electric rice cooker during Keep Warm function.

| Menu | Keep Warm | The result after kept warm |
| White Rice | ○ | No problem. |
| Jasmine | ○ | |
| Multi Grain | ○ | |
| Quick Cook | ○ | |
| Quinoa | × | Affects the taste or causes a strange smell. Flavor can be adversely affected. |
| Brown Rice | × | |
| Sticky Rice | × | |
| Porridge | × | It may become too thick. |
| Soup / Slow Cook | × | Affects the taste or causes a strange smell. |
| Steam | × |
: Can be used, x: Not recommend for use
Functions Quinoa

| Quinoa (Measuring cup) | Water (Measuring cup) | |
| SR-ZE185 SR-ZE105 | ||
| 1 cup 2 cups 2 | cups | |
| 2 cups 4 cups - | ||
Operations (Cooking with the Quinoa function).
1 Press button to point to Quinoa function.
The indicator blinks.
2 Press button.
The indicator lights up and cooking starts.
- Before cooking is completed, the LCD display will show the remaining time in 1 minute decrement.
The cooking is over
Press button.
- When cooking is over, the electric rice cooker beeps and automatically switches to the Keep Warm function (The indicator turns off and the indicator lights up automatically). However, we do not recommend using the Keep Warm function as it may affect the taste. Press the button to exit the Keep Warm function and unplug the power plug.
Functions Porridge

Menu Select


-2 Start

Important Information
The amount of rice is specified in specific cations. (Page 17)
If using too much water, it may cause spill over through steam vent.
- In order to have thicker porridge you may reduce the water amount according to your personal taste.
- When the outer lid is opened during cooking, the amount of moisture condensation may be increased.
Operations (Cooking with the Porridge function).

Press button to point to Porridge function.
The indicator blinks.

Press button.
The indicator lights up and cooking starts.
- Before cooking is completed, the LCD display will show the remaining time in 1 minute decrement.
- If you want to preset the timer for Porridge, please refer to "Using the Timer" (Page 13).
The cooking is over
Press button.
- When cooking is over, the electric rice cooker beeps and automatically switches to the Keep Warm function (The indicator turns off and the indicator lights up automatically). However, we do not recommend using the Keep Warm function as it may become too thick. Press the button to exit the Keep Warm function and unplug the power plug.
Functions Steam

Important Information
After boiling and complete evaporation of water, the electric rice cooker automatically switches off.
- If you want to abort steaming during cooking, press button.
- When steaming food while cooking rice, it's recommended to use Jasmine, Multi Grain or White Rice function with maximum quantity as described on Page 7.
Do not open the outer lid while cooking. (Cooking result may not be satisfactory).
- Please do not block the hole of the inner lid with food.
Preparations
- Add the required amount of water.
- Place the adjustable steam basket into the inner pan as shown.
- Place foods to be steamed into the adjustable steam basket.
- Close the outer lid.
Correspondence between the amount of water and time of steaming
| Cooking time | Amount of water |
| SR-ZE185 SR-ZE105 | |
| Less than 10 minutes | 1 measuring cup 1 measuring cup |
| 10 - 30 minutes 2 | measuring cups 2 measuring cups |
| 30 - 60 minutes 4 | measuring cups 3 measuring cups |
Adjustable steam basket

Operations (Cooking with the Steam function).
1 Press button to point to Steam function.
- The indicator and (as the default cooking time for Steam function).
Press Cooking button to set the cooking time as your desire.
- You can set the cooking time from 1 to 60 minutes (1 minute increment).
- Keeping the button pressed will make setting faster.
3 Press button.
- The indicator lights up and cooking starts.
- After water is boiled, the LCD display will show remaining time in 1 minute decrement.

The cooking is over
Press button.
- When cooking is over, the electric rice cooker beeps and automatically switches to the Keep Warm function (The indicator turns off and the indicator lights up automatically). However, we do not recommend using the Keep Warm function as it may affect the taste. Press the button to exit the Keep Warm function and unplug the power plug.
Functions Soup / Slow Cook

Important Information The maximum amount of ingredients and liquid for Soup / Slow Cook cannot exceed the maximum water line for "White Rice".
Preparations
- Place all ingredients into the inner pan.
- Close the outer lid.
Operations (Cooking with the Soup / Slow Cook function).
Press button to point to Soup / Slow Cook function.
The indicator and blik_n (as the default cooking time for Soup / Slow Cook function).
Press Cooking to set the cooking time as your desire.
- You can set the cooking time from 1 to 12 hours (30 minutes increment).
- Keeping the button pressed will make setting faster.
3 Press button.
The indicator lights up and cooking starts.
- The LCD display will show remaining time in 30 minutes decrement and reduce to 1 minute decrement when cooking time is less than 1 hour.

The cooking is over
Press button.
- When cooking is over, the electric rice cooker beeps and automatically switches to the Keep Warm function. (The indicator turns off and the indicator lights up automatically). However, we do not recommend using the Keep Warm function as it may affect the taste. Press the button to exit the Keep Warm function and unplug the power plug.
Using the Timer

The presetting time is desired time for eating.
Time can be preset 13 hours in advance.
Example
If the timer is set for 2h, cooking will be completed at
2 hours.
- When the preset timing is less than the required timing for cooking, the electric rice cooker will start cooking as soon as button is pressed.
Operations
1 Press button to select function. Applicable functions for timer settings:
Applicable functions for timer setting:
| Function | |
| White Rice Brown | Rice |
| Jasmine Sticky | Rice |
| Multi Grain Porridge | |
2 Press button to select the timer setting.
- The first time button is pressed, the previous timer setting will be displayed.
The time and the indicator blink.
The timer will advance 30 minutes each time. - Keeping the button pressed will make setting faster.
3 Press button.
The indicator turns off and the indicator lights up.
- When cooking starts, the indicator turns off and the indicator lights up.
- Timer setting can't be used in the following functions :
| Function |
| Quinoa |
| Quick Cook |
| Steam |
| Soup / Slow Cook |
Cleaning and maintenance
- Be sure to unplug and carry out these operations when the appliance is cooled down.
- Parts need to be cleaned after every use.
- Do not use cleaning objects such as benzine, thinners, cleansing powder or metal scrubbers.
Inner lid
Remove the inner lid Hold the two tabs, then pull them towards you.
■ Attach the inner lid
Insert the protruding part into the locker on the outer lid in a tilted way.
Press the tabs (both sides) inwards the outer lid side until the click sound is heard.

Load and unload tabs of inner lid
- Wash with a diluted dishwashing detergent and sponge.
Inner pan
Wash with a diluted dishwashing detergent and sponge and wipe off the external surface of the pan. Do not use scouring pad.
Temperature sensor / Cast heater
If an object has become stuck to the temperature sensor / cast heater, slightly polish it off using fine sandpaper (of about # 600). Then wipe with a damp cloth.
Body / Outer lid
Wipe with a damp cloth.
- Do not use a dishwashing detergent.
Upper frame
Wipe with damp cloth.

Do not pour water directly on the upper frame.
Accessories

Measuring cup Adjustable steam

basket

Rice scoop

Porridge scoop
- Wash with a diluted dishwashing detergent and sponge.
How to use adjustable steam basket /
When the display shows as follows
How to use adjustable steam basket
Height adjustment
Put your thumb on the ring on the inner wall of the rotating part, lift and slightly turn it counterclockwise, and then release your finger. The height of the adjustable steam basket will increase. To restore the previous size, hold the bottom of the rotating part with your palm, slightly turn it clockwise, and lift it up to clip.


Disassembly
Firstly, restore the adjustable steam basket to the initial state (shallow), turn it over on the table, and then press down firmly on the rotating part up to clip. Fixed part and rotating part will detach.

Assembly
Direct the protrusion on the edge of the rotating part towards the groove on the inner wall of the fixed part, and then press with force on the bottom of the rotating part up to clip.


When the display shows as follows
| Display Problems and troubleshooting | |
| U14 | Following continuous 96 hours Keep Warm function, the power supply will automatically cut off. Press button to resolve the error. |
| H01 H02 | Contact the authorized service center for repair. |
| H05 | |
Troubleshooting
Please check the following items
Rice Cooking
| Details | Cooking problems | Keep Warm problems | No power | Strange sound occurs | ||||||
| Too hard | Undercooked | Too soft | Water overflow | Burnt rice at bottom of inner pan | Color change | Bad smell | Too dry | |||
| Wrong rice and water proportion. | ● | ● | ● | ● | ● | ● | Pull out plug and check the socket | Sound occurs because of water that has stuck to inner pan. | ||
| Inadequate washing of rice. | ● | ● | ● | ● | ||||||
| Foreign matters between inner pan and cast heater. | ● | ● | ● | ● | ||||||
| Cooking with a lot of oil. | ● | ● | ● | ● | ● | |||||
| The rice has been warmed more than 5 hours. | ● | ● | ● | |||||||
| The outer lid is not securely closed. | ● | ● | ● | ● | ● | |||||
| The inner pan is not adequately washed. | ● | ● | ||||||||
| The power cord is not connected to the socket securely. | ● | ● | ||||||||
Specifications
| Model No. | SR-ZE185 SR-ZE105 | ||
| Power Source 120 V ~ 60 Hz | |||
| Power Consumption | In the Cooking Function 750 W | ||
| In the Keep Warm Function 60.0 W 54.1 W | |||
| Capacity | White Rice 2 - 10 cups 1 - 5.5 cups | ||
| Jasmine 2 - 10 cups 1 - 5.5 cups | |||
| Multi Grain 2 - 8 cups 1 - 4 cups | |||
| Quinoa 1 - 2 cups 1 cup | |||
| Quick Cook 2 - 10 cups 1 - 5.5 cups | |||
| Brown Rice 2 - 6 cups 1 - 3 cups | |||
| Sticky Rice 3 - 6 cups 1 - 3 cups | |||
| Porridge | 0.5 - 2 cups | 0.5 - 1 cup | |
| Soup / Slow Cook | 3.2 L | 1.8 L | |
| Dimensions (Width x Length x Height) (approx.) | 261 x 385 x 241 mm | 261 x 385 x 201 mm | |
| Weight (approx.) | 3.4 kg | 3.1 kg | |
| Keep Warm | 5 hours | ||
- For power cord replacement and product repair, please contact Panasonic authorized service center.
- The design and specifications are subjected to change without prior notice.
| Function | Cooking time (approximate) *1 |
| White Rice | 40 min |
| Jasmine | 35 min |
| Multi Grain | 45 min |
| Quinoa | 35 min |
| Quick Cook*2 | 15 min |
| Brown Rice | 120 min |
| Sticky Rice | 40 min |
| Porridge | 60 min |
^1 Cooking time may vary depending on supply voltage, room temperature, kind of rice, cooking quantity, water quantity and water temperature.
2 Rice cooked (white rice at minumum cooking quantity) within 15 minutes. (Under Panasonic test method)
Retire la tapa interior
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT - LIMITED WARRANTY
EXCHANGE PROGRAM
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.
| Electric Rice Cooker | One (1) year |
| Hot Water Dispenser | One (1) year |
| Automatic Bread Maker | One (1) year |
| Multi Cooker | One (1) year |
| Toaster Oven | One (1) year |
| Breakfast series (Coffee maker, Toaster, Kettle) | One (1) year |
| Hand Blender | One (1) year |
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold "as is", and which product was delivered to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTYES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTYES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory.
CONTACT INFORMATION
For product information and operation assistance, please visit our Support page: www.panasonic.ca/english/support
For defective product exchange within the warranty period, please contact the original dealer.
Panasonic Canada Inc.
5770, Ambler Drive, Mississauga (Ontario) L4W 2T3
PRODUIT PANASONIC - GARANTIE LIMITEE
PROGRAMME DE REMPLACEMENT
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company (referred to as "the warrantor") will, for the length of the period indicated on the chart below, which starts with the date of original purchase ("warranty period"), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.
| Product or Part Name Labor | Parts | |
| .ry | ||
| Large Capacity Rice Cookers (SR-42 series) | 6 Months | 6 Months |
During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty period, there will be no charge for parts.
This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold "as is".
Mail-In Service - Online or Telephone Repair Request
Online Repair Request
To submit a new repair request, and for quick repair status visit our Web Site at: http://shop.panasonic.com/support
When shipping the unit, carefully pack and send it prepaid in the original (or supplied) carton. Include a letter detailing the complaint along with the bill of sales and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty. When shipping Lithium Ion batteries please visit our web site at http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date information.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER glass, plastic parts, temperature probes (if included) and normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, maladjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a factory service center or other authorized servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTY EXCEPT AS LISTED UNDER "LIMITED WARRANTY COVERAGE".
THE WARRANTY OR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to:
Consumer Affairs Department
1ry 1 secnailpneonic Corporation of North America
661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
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As of June 2015
Panasonic Manufacturing Malaysia Berhad
Website USA : http://panasonic.com
Website/Site Web Canada : http://panasonic.com
© Panasonic Corporation 2016
RZ19AZ061
D0216-0
Printed in Malaysia
Imprimé en Malaisie