SRCN108 - Rice cooker PANASONIC - Free user manual and instructions

USER MANUAL SRCN108 PANASONIC

Operating Instructions Electronic Rice Cooker / Warmer Household Use Only1.0 L modelModel No. SR-JMY108 SR-CN108

1.8 L modelModel No.

• SR-JMY188 SR-CN188 Thank you for purchasing this Panasonic product.OOThis product is intended for household use only.OOPlease read the operating instructions carefully to ensure safe and correct operation before use.OOBefore use, be sure to read “IMPORTANT SAFEGUARDS” and “Safety Precautions” (Pages 3–6).OOKeep the operating instructions and the warranty for future use.Included Limited Warranty Contents IMPORTANT SAFEGUARDS p. 3
• Safety Precautions p. 4
• Notes on Use p. 7
• Part Names/Accessories p. 8
• Cooking Rice p. 10
• Using the Settings Correctly p. 12
• Using Different Settings p. 13
• OOTimer Cleaning p. 14
• Troubleshooting p. 16
• OOError IndicationsSpecications USA/CAN Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3© Panasonic Corporation 2018RZ19AK79F1018T0Printed in ChinaImprimé en ChineIllustrations of the SR-JMY108 are used throughout this Operating Instructions.EspañolFrançaisEnglish 中文2 3 English When using electrical appliances, basic safety precautions should always be followed, including the following: p. 20

1. Read all instructions.

2. Do not touch hot surfaces. Use handles or knobs.

3. To protect against electrical shock, do not immerse cord, plugs, or

appliance in water or other liquid.

4. Close supervision is necessary when any appliance is used by or near

5. Unplug from outlet when not in use and before cleaning. Allow to cool

before putting on or taking off parts.

6. Do not operate any appliance with a damaged cord or plug or after the

appliance malfunctions or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair, or adjustment.

7. The use of accessory attachments not recommended by the appliance

manufacturer may cause injuries.

8. Do not use outdoors.

9. Do not let cord hang over edge of table or counter, or touch hot surfaces.

10. Do not place on or near a hot gas or electric burner, or in a heated oven.

11. Extreme caution must be used when moving an appliance containing hot

oil or other hot liquids.

12. Always attach plug to appliance first, then plug cord into the wall outlet. To

disconnect, turn any control to “off”, then remove plug from wall outlet.

13. Do not use appliance for other than intended use.

14. This product is intended for household use only.

15. Intended for countertop use only.

16. WARNING: Spilled food can cause serious burns. Keep appliance and

cord away from children. Never drape cord over edge of counter, never use outlet below counter, and never use with an extension cord.

17. CAUTION: Risk of Electric Shock. Cook only in removable container.

18. This appliance should be serviced only by qualified service personnel.

Contact an authorized service center for examination or repair. SAVE THESE INSTRUCTIONS. A short power-supply cord is used to reduce the risk resulting from it being grabbed by children, becoming entangled in, or tripping over a longer cord. IMPORTANT SAFEGUARDS Owner’s Record MODEL NUMBER SERIAL NUMBER The model number and serial number of this product can be found on the back of the main body.

TELEPHONE NUMBER4 5 English WARNING Failure to follow these instructions may cause death or serious injury.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

• This appliance is intended to be used in household and similar applications such as: -staff kitchen areas in shops, offices and other working environments; -farm houses; -by clients in hotels, motels and other residential type environments; -bed and breakfast type environments.

• If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacture or its service agent.

• Do not spill water or other liquid on the connector such as the instrument plug to avoid electric shock, or fire caused by short circuit.

• Never use this appliance to cook any food that may jam the Steam Vent: Foliaceous food (e.g. laver, Chinese cabbage) or strip food (e.g. kelp) and fragmentary foods (e.g. corn grit), as this may cause accidents or damage to the appliance.

• During operation, never have your face or hands close to the Steam Vent in order to avoid burn.

• Please use an individual earthed power outlet of 15 A rated current, and joint use of the same power outlet with other appliance may cause fire.

• No reconstruction Any person other than a repair technician is not allowed to dismantle or repair the appliance to avoid fire, electric shock or injury.

• Fire or electric shock may be caused if 120 V AC is not used. Never use a damaged power cord.

• Do not do any of the following to avoid fire and electric shock due to damaged power cords. Modifying, forcefully bending, placing near heating elements, bundling, putting heavy objects on top, etc.

• Any dust in the power plug must be cleaned in a timely manner to avoid fire.

• The instrument plug and power plug must be inserted into the Socket and power outlet thoroughly to avoid fire, electric shock or short circuit.

• When the power cord or power plug is damaged or the power plug is loosely connected to the power outlet, never use the appliance to avoid fire, electric shock or short circuit.

• Never pull off the power plug with a wet hand to avoid electric shock and injury.

• During operation, do not move or shake the appliance.

• Do not let a child operate the appliance unattended. Put it out of the reach of babies to avoid electric shock, burn and other dangerous accidents.

• Do not place the appliance on a location which is unstable or wet or approaches to fire or heat source, otherwise this may cause damage or accident.

• Never soak or dip the appliance in water.

• Never insert a pin, wire or other object into Intake Vent, Exhaust Vent or gaps on the bottom of the appliance to avoid electric shock.

• Discontinue using the appliance immediately and unplug when abnormality or breaking down occurs to avoid smoking, fire or electric shock. e.g. for abnormality or breaking down: The power plug and the power cord become abnormally hot; The power cord is damaged or power failure happens when the power cord is touched; The main body is deformed or is abnormally hot; Smoke emanates from the main body or a burning odor is detected; The main body is cracked, is loose or rattles.

• Close the Outer Lid slowly and firmly until it clicks to prevent burn or injury by steam leaking or the opening of the Outer Lid.

• Keep the power cord out of the reach of children. Do not let the power cord hang over the edge of the table or countertop. Pulling on the power cord may result in the appliance falling from the table or countertop, causing injury.

• Be careful not to trip over or become entangled with the power cord while in use to avoid injury, or the damaged power cord causing fire or electric shock.

• Do not use the appliance for any purpose other than those described in these instructions to avoid fire, burn, injury or electric shock. Panasonic will not accept any liability if the appliance is subject to improper use, or failure to comply with these instructions. Safety Precautions6 7 English CAUTION Failure to follow these instructions may cause injury or property damage.

• The appliance must match the supplied Inner Pan to avoid overheat or abnormal circumstance.

• During use or immediately after use, do not touch the Inner Pan with hands to avoid burn due to high-temperature.

• Do not use the cord set (for an instrument plug and power plug) that is not specified for use with this appliance also do not transfer it to avoid electric shock, electrical leakage or fire.

• Be sure to hold the power plug or the instrument plug when unplugging the power plug or the instrument plug to avoid electric shock, or fire caused by short circuit.

• Always switch off and unplug the appliance from the power outlet when it is not in use or before removing the Inner Pan to avoid burn, injury, or electric shock or fire caused by short circuit due to the insulation deterioration.

• Unplug and allow the appliance to cool down fully before cleaning and storing it to avoid burn. Do not move the appliance while it is hot. Safety Precautions

• Before the Rice Cooker works, check the Inner Pan and Steam Cap for in place to avoid any malfunction.

• During use, the Rice Cooker may generate tiny sound of “click” or “sizz”, which is a normal sound of operation, and do not panic.

• Never have the Rice Cooker to operate again immediately after cooking. Wait at least for 15 minutes so as to have the Heating Plate cool down.

• Never cook rice with hot water as this may affect the temperature judgment by the thermostat thus degrade cooking effect.

• In operation, never cover the top of the Rice Cooker with a cloth, as this may cause accidents or damage to the Rice Cooker.

• Do not have the Inner Pan to fall off, which may cause deformation.

• Do not hit the Inner Pan with a hard object to avoid deformation.

• Before the Rice Cooker works, be sure to wipe away the water outside the Inner Pan to avoid any fault.

• Before the Rice Cooker works, please remove water drops and rice grains between the Inner Pan and Heating Plate to avoid any malfunction.

• The coating on the bottom of the Inner Pan may wear off depending on usage frequency, but this does not affect performance.

• Hold the Handle when moving the Rice Cooker.

• Do not use the Rice Cooker outdoors.

• Do not use in a location (on a carpet, plastic bag, aluminum foil, fabric etc.) where the bottom of the Rice Cooker (the Intake and Exhaust Vents) is restricted.

• The appliance is not intended to be operated by means of an external timer or separate remote-control system. Notes on Use8 9 English Part Names/Accessories Q Paper located between the Inner Pan and the Heating Plate should be removed before use. Outer Lid Inner Lid Inner Pan Body Control Panel Hook Button Handle Position for installing the Rice Scoop Holder Socket Steam Vent Power Plug*Instrument Plug Power Cord Cord Set Steam Cap

• The shape of Power Plug may be different from illustration. Accessories Rice Scoop (1) Ladle (1) Rice Scoop Holder (1) Measuring Cup (1) Steaming Basket (1) ( Approx. 180 mL) “Off” button

”, “ ” button “Keep Warm” button “Menu Select” button “Start” button “Start” indicator “Cooking Timer” button“Timer” button“Keep Warm” indicator “Timer” indicator “Menu Select” button OO This button is used to select the desired menu. “Keep Warm” button OO After cooking, the “Keep Warm” indicator automatically turns on. OO This button is used to start the keep warm function. “Timer” button OO This button is used to set the timer. “Cooking Timer” button OO When selecting “Porridge”, this button is used after pressing the “Timer” button to go back to set the cooking time. OO This button is used to conrm the cooking time in timer status. “ ”, “ ” button OO These buttons are used to set the time. : Decreasing : Increasing OO Press and hold this button to quickly add or subtract time. “Start” button OO This button is used to start cooking. OO This button is used to end the setting of the timer. “Off” button OO This button is used to cancel incorrect operation. OO This button is used to turn off the keep warm function.10 11 English Cooking Rice

Weigh out required rice (A Measuring Cup of rice is about 150 g); OO Wash rice in another container and make sure to wash it clean. OO It is better not to wash rice directly inside the Inner Pan in order to avoid scufng the Inner Pan.

Put the cleaned rice into the Inner Pan and fill it with water to a corresponding water level (e.g. if cooking 3 cups of white rice, water should be added to Mark 3 of the Water Level (White Rice)). The water quantity can be increased or decreased reasonably according to personal preference. OO Never exceed the highest Water Level.

Wipe up the external surface of Inner Pan with dry cloth, putting it into the Rice Cooker. Then press down the Outer Lid until a sound of “click” is heard. OO Never heat the Inner Pan on other stoves to avoid deformation caused by high temperatures; it is not allowed to use any other container, instead of the Inner Pan, on the Heating Plate.

Connect the Instrument Plug to the body first and then connect the Power Plug. OO Make sure that both plugs are rmly connected.

The Inner Pan in the illustration is the 1.0 L model.

Press the “Start” button to enter the working process of a corresponding menu. The “Start” indicator lights up. OO By default, “White Regular” is selected. When changing it, see page 13. OO When using the timer, see page 13. OO Entering state of stewing rice. The display shows remaining stewing time in countdown. OO According to the judgment of rice and water quantity by the computer program during cooking rice, the stewing time is automatically set to 5 min or 10 min.

After cooking, automatically switches to the keep warm function. OO To prevent the rice from sticking together and reducing its taste, it is best to loosen the rice immediately. OO Please use the attached Rice Scoop to ll rice instead of metal spoon which may cause scratch to the Inner Pan.

After the use, press the “Off” button to enter state of standby, and then unplug the Rice Cooker. Periods of cooking rice for various functions (only for reference): Function “Soft” cooking “Quick” cooking Time (min) Approx. 50 Approx. 30 The cooking time in the above table may vary with different voltage, water quantity, rice quantity, water temperature and rice quality.12 13 English Using the Settings Correctly Using Different Settings

Select a menu. Press the “Menu Select” button to select a menu. The menu with the indicator on is selected. OO When selecting “Porridge”, “Soup/Slow Cook”, “Cake/Bread” or “Steam”, set the cooking timer. Press the “ ” or “ ” button to set the desired cooking time. Menu Default setting Allowable timer setting Unit Porridge 1 h 00 min 1 h 00 min – 4 h 00 min 30 min Soup/Slow Cook 1 h 00 min 1 h 00 min – 12 h 00 min 30 min Cake/Bread 40 min 20 min – 65 min 5 min Steam* 10 min 1 min – 60 min 1 min

• Countdown of the steam setting time begins when the Rice Cooker starts releasing steam.

Press the “Start” button. OO Once the rice is cooked, the program switches to the keep warm function automatically. OO Using the keep warm function is not recommended for “Quinoa”, “Brown”, “Multi Grain”, “Sticky”, “Porridge”, “Clay Pot”, “Soup/Slow Cook”, “Cake/Bread” or “Steam”. Please press the “Off” button to turn off the keep warm function. Timer

Press the “Menu Select” button to select a menu. OO When “Porridge” is selected, set the cooking time.

Press the “ ” or “ ” button to adjust the desired time. OO Timer can be set in 10 minute units between the start of timer setting to 24 h 00 min. OO Preset time is the working completing time. OO The “Timer” button also works the same as the “ ” button in preset mode.

Press the “Start” button to start presetting mode. OO When the preset mode is started, the indicator of a menu and the “Timer” indicator turn on. OO When the Rice Cooker starts cooking, the “Timer” indicator turns off and the “Start” indicator turns on. Menu Water Level of Inner Pan Keep Warm Function*

Cook white rice in different textures White Regular White Rice

From 60 min before done Soft White Rice

From 60 min before done Hard White Rice

From 60 min before done Quick cooking or cook quinoa Quick/ White Rice

Cook brown rice Brown Brown Rice

From 180 min before done Cook rice of various grains Multi Grain Multi Grain

From 60 min before done Cook jasmine rice Jasmine Jasmine Rice

From 60 min before done Cook sticky rice Sticky Sticky Rice

From 60 min before done Cook porridge Porridge Porridge

Cooking time + 10 min or more before done Cook clay pot rice Clay Pot*

Cook soup or slow cooking Soup/Slow Cook —*

Bake a cake or bread Cake/Bread —*

● With “×”, the Rice Cooker will switch automatically to the keep warm function, but we do not recommend this. ● Do not use the keep warm function for more than 12 hours. ● A keep warm time of up to 23 hours is displayed in 1 hour units (“0” is displayed for times of less than 1 hour). The keep warm function will continue for more than 24 hours.

Timer Setting is not available for menus marked with “—”.

One cup of quinoa requires two cups of water. Quinoa can only be cooked one cup at a time. Use the supplied Measuring Cup.

The total amount of ingredients and water shall not exceed the maximum water level for “Jasmine Rice”.

The maximum allowable weight (total weight of the ingredients) is 500 g.

Use the supplied Measuring Cup and fill with 3 cups of water for 1.0 L model, 4 cups of water for 1.8 L model.

The cookable rice amount for “Clay Pot” is 1 to 2 cups for 1.0 L model, 2 to 4 cups for 1.8 L model.14 15 English Cleaning Q Unplug before cleaning and ensure that body has cooled down. Inner Lid Remove and wash with a mild dishwashing liquid. OQRemoving Hold the two tabs, then pull them towards you. OQAttaching ① Insert the protruding part into the latch on the Outer Lid in a tilted way. ② Press the tabs (both sides) inwards the Outer Lid side until the click sound is heard. Notes OO Do not remove the Gasket. OO If the Gasket came off, please reattach it. Protruding part Tabs Push this groove into the Inner Lid. Gasket Steam Cap Remove and rinse. OO Please wash it after every use. Notes OO Do not remove the Gasket. OO If the Gasket came off, please reattach it. OQRemoving ① Pull up to remove. ② Open it. OPEN CLOSE Turn it in the direction of the arrow and pull it. OQAttaching (In the reverse order to removing.) ① Close it. OPEN CLOSE Fold and press it firmly. When a clear sound is heard, it indicates completion of assembly. ② Attach on the Outer Lid. Gasket Accessories Wash with a mild dishwashing liquid. Rice Scoop Ladle Rice Scoop Holder Measuring Cup Steaming Basket Inner Lid Inner Pan Wash with a mild dishwashing liquid. Outer Lid/Body Wipe with a damp cloth. Upper Frame Wipe with a damp cloth. OO Do not pour water directly on the Upper Frame. OO Rice grains can be removed with a toothpick. Pan Sensor/Heating Plate Wipe with a damp cloth. OO If an object has become stuck to the Pan Sensor/ Heating Plate, slightly polish it off using ne sandpaper (of about #600) or steel wool.16 17 English Troubleshooting When you found the cooking is in any abnormal conditions, please check the root cause of the failure. Rice Cooking Symptom Probable cause Cooking rice problem Keep warm problem Too Hard Too soft Not cooked rice Smell Rice sticked in Inner Pan Rice crust, Rice burnt Overflow Too thick Lack of boiling Don’t keep warm Smell Color Rice too dry Water drips Rice and water volume is not correct. O O O O O O O O Exceeds the maximum amount. O O O O O O O Whether the function was chosen correctly. O O O O O O O O Whether any distortion on the Inner Pan and uneven on the bottom. O O O O O O Cooking with hot water or cooking continuously without cooling down. O O O O O Whether grains of rice or foreign objects are on the Inner Pan base, Heating Plate and Control Panel. O O O O O O O O O O O Whether power cut off. O O O O O O O O O O O The rice was not loosened after cooking was completed. O O O O O Whether the Steam Cap has been fixed properly. O O O Excessive long hours on preset timer. O O O O Whether the Outer Lid has been closed properly. O O O O O O Did not wash the rice fully. O O O O O O O Grain of rice or foreign objects stayed at the Gasket & Inner Pan border areas. O O O Excessive long hours on keep warm function. O O O O O Symptom Probable cause Cooking rice problem Keep warm problem Too Hard Too soft Not cooked rice Smell Rice sticked in Inner Pan Rice crust, Rice burnt Overflow Too thick Lack of boiling Don’t keep warm Smell Color Rice too dry Water drips Did not set keep warm but rice kept in the Inner Pan for long hours. O O O O O Did not clean the Inner Pan. O O Placing the Rice Scoop in the Inner Pan. O O O O Mixture of water and rice are uneven.

Please send to an authorized service center for repair if the unit is found to be defective after the inspection carried out on the table above.18 19 English Cake / Bread Baking Symptom Probable cause Baking cake / bread problem Undone cake / bread Undercooked cake / bread Wet cake / bread The cake / bread sticks to the base of the Inner Pan Bottom of the cake / bread burnt Not fluffed Crumbly Too much dough. O O Not enough mixing before baking. O O O Used with incompatible cake mix. O O O O Used with cake mix that contains too much chocolate, sugar or fruit ingredients. O O O O Outer Lid not close while cooking. O O O Foreign matters between the Inner Pan and Heating Plate. O O O O O Not enough butter or cooking oil applied to the bottom of the Inner Pan.

Cake / bread left in the Inner Pan too long. O O Inadequate mixing or mixed too long. O O Wrong ingredient quantity. O O O O Please send to an authorized service center for repair if the unit is found to be defective after the inspection carried out on the table above. Troubleshooting Others Symptom Probable cause Strange sound occurs Sound occurs because of water that has stuck to the Inner Pan. No power Pull out the Power Plug and check the power outlet. Please send to an authorized service center for repair if the unit is found to be defective after the inspection carried out on the table above. Error Indications Indication Probable cause U14 Has the keep warm function been in use for more than 96 hours?

• Press the “Off” button. H01 H02 H31 Please consult an authorized service center and inform the error code (the two-digit number after the “H”). Any other servicing should be performed by an authorized service representative.20 Specifications Model Rated Voltage Rated Power (W) Cooking Capacity (L) Rice Quantity (Cup) Heating Model L × W × H (mm) Weight (kg) SR-JMY108 120 V ~ 60 Hz

• Presione el botón “Off (Apagar)”. H01 H02 H31 Consulte a un centro de servicio autorizado e informe el código de error (el número de dos dígitos después de la “H”). Cualquier otro servicio debe realizarlo un representante de servicio autorizado.20 Especificaciones Modelo Voltaje nominal Potencia nominal (W) Capacidad de cocción (L) Cantidad de arroz (taza) Modelo de calentamiento Lo. × An. × Al. (mm) Peso (kg) SR-JMY108 120 V ~ 60 Hz 645 1,0 5,5 Calentamiento directo 349 × 245 × 209 3,0 SR-CN108 SR-JMY188 920 1,8 10 384 × 274 × 246 3,8 SR-CN188 Limited Warranty (ONLY FOR U.S.A.) Panasonic Products Limited Warranty Limited Warranty Coverage (For USA Only) If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor. Product or Part Name Labor Parts Kitchen Appliances 1 yr. 1 yr. Large Capacity Rice Cookers (SR-42 series) 6 Months 6 Months During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. Mail-In Service – Online or Telephone Repair Request Online Repair Request To submit a new repair request, and for quick repair status visit our Web Site at: http://shop.panasonic.com/support When shipping the unit, carefully pack and send it prepaid in the original (or supplied) carton. Include a letter detailing the complaint along with the bill of sales and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty. When shipping Lithium Ion batteries please visit our web site at http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date information. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Limited Warranty Limits And Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER glass, plastic parts, temperature probes (if included) and normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, maladjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a factory service center or other authorized servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to: Consumer Affairs Department Panasonic Corporation of North America 661 Independence Pkwy Chesapeake, VA 23320 PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. As of March 2018Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3

PANASONIC PRODUCT – LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc. Category Service type Parts Labour Electronic Rice Cooker Carry-in 2 Year 2 Year In-home Service will be carried out only to locations accessible by roads and within 50 km of an authorized Panasonic service facility. This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold “as is”, and which product was delivered to you in new condition in the original packaging.

LIMITATIONS AND EXCLUSIONS

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not exhaustive, but for illustration only.) In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory. WARRANTY SERVICE

For product information and operation assistance, please visit our Support page: www.panasonic.ca/english/support PRODUCT REPAIRS Please locate your nearest Authorized Servicentre: panasonic.ca/english/support/servicentrelocator IF YOU SHIP THE PRODUCT TO A SERVICENTRE Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details of the defect claimed, and proof of date of original purchase. Panasonic Canada Inc. 5770, Ambler Drive, Mississauga (Ontario) L4W 2T3