Telo - Headphones Ooma - Free user manual and instructions
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| Product Type | DECT Cordless Phone with Handset |
| Dimensions (Handset) | Approximately 200 x 170 x 80 mm |
| Weight (Handset) | Approximately 800 g |
| Power Supply | AC Adapter (Input 100-240 V AC, Output 5 V DC) |
| Backup Battery | Built-in rechargeable battery (Ni-MH) for operation during power outage |
| Nominal Range | Approximately 50 meters from the Ooma Telo base |
| Wireless Technology | DECT (Digital Enhanced Cordless Telecommunications) |
| Display | Backlit LCD screen with status icons |
| Main Functions | Speakerphone calls, voicemail, three-way conference, intercom, directory (up to 100 contacts), call log, redial, caller ID, Do Not Disturb mode |
| Number of Lines | 2 lines (LINE 1 and LINE 2) |
| Speed Dial Keys | 16 programmable keys (plus 16 additional via the LOWER key) |
| Volume | Adjustable handset, speaker, and ringtone volume |
| Mute | Yes (MUTE key) |
| Compatibility | Works with the Ooma Telo base station |
| Package Contents | Desk phone, handset and cord, stand, AC adapter, backup battery, user guide, quick reference guide, directory card |
| Care and Cleaning | Clean with a soft, dry cloth. Do not use liquid or abrasive products. |
| Safety | Use only the provided adapter. Do not expose to water or heat. Follow FCC (Part 15) safety instructions. |
| Warranty | Manufacturer's limited warranty (see terms in the manual). |
| Customer Service | Phone: 1-866-929-6662 (CNNOA) or 1-888-711-6662 (US). Website: www.ooma.com/support |
Frequently Asked Questions - Telo Ooma
How to install the backup battery?
Press the tab to open the battery compartment, connect the battery with the THIS SIDE UP side facing up, insert it and close the cover.
What is the range of the phone?
The nominal range is approximately 50 meters from the Ooma Telo base station, but it may vary depending on building materials.
How to pair the handset with the Ooma Telo base?
Turn on the handset (it is automatically in pairing mode). Press the PAGE button on the back of the Ooma Telo for 3 seconds. The handset pairs automatically and a confirmation screen appears.
How to access voicemail?
Press the VOICEMAIL key and follow the audio prompts. To listen to messages, use the keys: 1 to save, 2 to replay, 7 to delete, 0 to return to the main menu.
How to set up call forwarding?
Log in to your Ooma account at my.ooma.com/calling and configure forwarding to a mobile number or choose transfer conditions.
How to activate Do Not Disturb mode?
Press the DND key. The green light turns on when the feature is active. Incoming calls will be rejected.
How to add a contact to the directory?
Go to the DIRECTORY menu or sync with your online Ooma contact list at my.ooma.com/contacts. Changes sync automatically.
What to do if the handset does not ring?
Check that the ring volume is not set to zero (press the VOLUME up/down keys when the phone is idle). Make sure Do Not Disturb mode is not enabled.
How to make an international call?
Dial 011, followed by the country code and number. Make sure your prepaid account has sufficient funds.
Where to find additional help?
Visit the knowledge base at www.ooma.com/support, the forums at www.ooma.com/forums, or contact customer service at 1-866-929-6662.
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