H17 - Earplug ZEBRA - Free user manual and instructions

Product Type	Bluetooth Mono Headset (Earpiece)
Brand	Motorola
Model	H17
Wireless Technology	Bluetooth
Talk Time	Up to 3.5 hours
Standby Time	Approximately 100 hours (estimated)
Charging Time	Approximately 2 hours (estimated)
Battery Type	Built-in Rechargeable Battery
Charge Indicator	Indicator Light (red/yellow/green)
Microphone	Foldable Microphone
Main Functions	Answer/reject calls, voice dialing, redial, mute
Multipoint Pairing	Up to 2 phones
Weight	Approximately 10 g (estimated)
Included Accessories	Ear hooks, earbuds
Care and Cleaning	Clean with a soft, dry cloth. Avoid moisture.
Safety	Do not expose to water, extreme temperatures. Use at moderate volume.
Spare Parts and Repairability	No user-serviceable parts. Battery not replaceable.
Warranty	1 year (according to the provided limited warranty)
Standards	FCC, IC, European directive 1999/5/EC

Frequently Asked Questions - H17 ZEBRA

How do I pair the H17 headset with my phone?

Turn on the headset (open the microphone) until the light turns solid blue and you hear "ready to pair". Enable Bluetooth on your phone, search for "Motorola H17" and select it. Enter code 0000 if prompted. You will hear "pairing complete".

Can I connect the headset to two phones at the same time?

Yes, multipoint pairing is supported. First pair the first phone, then repeat the procedure for the second. The headset can be connected to both simultaneously.

How do I charge the H17 headset?

Close the microphone, connect the charger to the headset's charging port and to a wall outlet. The red or yellow light indicates charging, green indicates full charge. The headset cannot be used while charging.

What if the headset does not turn on?

Make sure the battery is charged. If the light does not come on, plug in the charger. If the problem persists, hold down the volume and call buttons for 10 seconds to reset.

How do I adjust the headset volume?

Use the volume up and down buttons on the earpiece. While in standby, hold both buttons to enable/disable voice prompts.

How do I answer an incoming call?

Briefly press the call button. To reject, hold a volume button until you hear a tone.

How do I use voice dialing?

Press and hold the call button until you hear a prompt. Follow the voice prompts to say the name or number.

How do I enable or disable voice prompts?

While the headset is on, hold a volume button and the call button until you hear "voice prompts on" or "voice prompts off".

What do the indicator lights mean?

Solid blue: pairing mode. Flashing blue/violet: connected. Solid red (charging): charging. Fast flashing red (unplugged): low battery. Solid green: charging complete.

How do I reset the headset to factory settings?

Turn on the headset. Hold the volume and call buttons for 10 seconds until you hear "welcome to the Motorola H17" and a solid blue light. This clears all pairings.

USER MANUAL H17 ZEBRA

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motorolaH17

Quick Start Guide

Take a moment to familiarize yourself with your new H17 Headset.

Earhook Volume Up Button Indicator Light Volume Down Button Boom Ear Speaker Charging Port Call Button Microphones

your headset 1

You'll need to charge your headset before using it. Close the boom and plug the charger into the charging port on your headset and a wall outlet.

Line drawing of a handheld device with a cable inserted, showing internal components and a pointer (no text or symbols)

The indicator light is red or yellow while the battery is charging. When the battery is fully charged, the indicator light turns green.

Note: Headset is not functional while charging.

Note: Your battery is designed to last the life of your product. It should only be removed by a recycling facility. Any attempt to remove or replace your battery will damage your headset.

Let's get your headset paired and connected to your Bluetooth phone(s).

pair & connect first phone

① Turn off any Bluetooth devices previously paired (linked) with your headset.
② Turn on the Bluetooth feature on your phone.
3 Turn on your headset and put headset on your ear (see “turn on” on page 7 and “put it on” on page 8 for help).

The indicator light becomes steadily lit in blue and you hear "ready to pair".

4 Follow voice prompts to connect your phone to your headset.

Note: When prompted for the passkey, enter 0000.

When your headset successfully pairs with your phone, you hear “pairing complete”. When connected, you hear “phone 1 connected” and see the indicator light rapidly flash in blue and purple.

pair & connect second phone (optional)

① Turn off first phone and any other Bluetooth devices previously paired with your headset.
② Turn your headset off by closing boom.
③ Turn on the Bluetooth feature on your phone.
4 Turn on your headset by opening boom and put headset on your ear.

The indicator light becomes steadily lit in blue and you hear "ready to pair".

5 Follow voice prompts to connect your phone to your headset.

When your headset successfully pairs with your phone, you hear “pairing complete”. When connected, you hear “phone 1 connected” and see the indicator light rapidly flash in blue and purple.

To connect to both phones, simply turn on the first phone while the second phone is connected. When you hear “phone 2 connected”, your headset is connected to both phones. The last paired phone (your second phone) is now your primary phone (or “phone 1”) for voice dial functionality.

test your connection

1 Place the headset over your ear.
② On one phone, dial a number and press the Call/Send key. Repeat for the second phone.

If your phones and headset are successfully connected, you hear ringing on the headset.

For daily use, make sure your headset is turned on, and your phone's Bluetooth feature is on. Your headset and phone will connect automatically.

turn on

Open the headset boom. The indicator light flashes blue three times, then flashes in blue and purple (if connected with a device) or is steadily blue (if ready to be paired).

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turn off

Close the headset boom. The indicator light flashes three times then turns off.

turn on & off 7

You can wear your headset using either an earhook or ear cushion.

wear with earhook

1 Remove and install all the supplied earhooks to find a good fit.

② Your headset comes ready for your right ear. To change for your left ear:

1

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From Right Ear

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To Left Ear

put it on8

3 Flex the earhook and loop it over your ear.

Line drawing of a wireless ear with an earbuds and antenna, showing ear rotation and signal flow (no text or symbols)

wear with ear cushion

1 Remove earhook from headset.

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put it on 9

② Try out all the supplied ear cushions to get a good fit.

Illustration of a mechanical lever mechanism with a key inserted (no text or symbols)

Press both Volume Up and Volume Down buttons while not on a call.

indicator light	voice prompt	talk time
red	"battery level is low"	less than 1.5 hours
yellow	"battery level is medium"	between 1.5 to 3.5 hours
green	"battery level is high"	more than 3.5 hours

To save battery power, turn off the headset when you don't use it for an extended time by closing the boom.

To...
answer call Press the Call button.
reject call Press and hold a Volume button until you hear an audio tone
make a voice dial call	Press the Call button and you hear an audio tone.
redial last call Press and hold the Call button until you hear an audio tone.
mute or unmute a call	Press and hold both Volume Up and Volume Down buttons until you hear “mute on” or “mute off”.
end a call Press the Call button.
answer second incoming call	Press the Call button.

To...

reject

second

incoming call

Press and hold a Volume button

until you hear a tone.

Tip: When connected to two phones, voice prompts help manage call functions such as voice dial, redial, and end call. Follow the voice prompts to execute a function on the desired phone.

Note: Your headset supports both Handsfree and Headset Profiles. Accessing call functions depends upon which profile your phone supports. See the instructions that came with your phone.

Note: Some call features are phone/network dependent.

indicator light (with charger plugged in)

headset indicator	headset status
red charging (battery level less than 50% charge)
yellow charging (battery level more than 50% charge)
green charging complete

indicator light (with charger not plugged in)

headset indicator	headset status
off power off
three blue flashes	powering on/off
steady blue	pairing/connect mode
rapid blue/purple flashes	connection successful
quick blue flash	incoming/outgoing call on phone 1
quick	incoming/outgoing call on
purple	phone 2
flash
slow blue pulse	connected (on a call)
pulse
slow blue flash	standby (connected to one phone)
flash
slow green flash	standby (connected to two phones)
flash
slow red flashslow	idle (not connected to a phone)connected call muted
purple
pulse
steady red attempting to connect
quick red	low battery
flash

Note: After 1 minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on.

enable/disable voice prompts

With the headset turned on, press and hold either Volume button and Call button until you hear "voice prompts on" or "voice prompts off".

restore to factory settings

Caution: This action erases all pairing information stored in your headset.

To restore your headset to original factory settings, with the headset turned on, press and hold both the Volume Up and Volume Down buttons and Call button for 10 seconds until you hear “welcome to the Motorola H17” and the indicator light is steady blue.

My headset will not enter pairing mode.

Make sure that any devices previously paired with the headset are turned off. If the indicator light is not steadily lit in blue, turn off both the other device and headset, wait 10 seconds, then turn headset back on. Wait for the indicator light to become steadily lit in blue and you hear “ready to pair”.

My phone doesn't find my headset when searching.

Make sure the indicator light on your headset is steadily lit in blue when your phone is searching for devices. If not, press and hold the Call button and both Volume Up and Volume Down buttons until you hear “welcome to the Motorola H17” and see the indicator light steadily lit in blue.

My headset will not pair with my phone.

If the indicator light is not steadily lit in blue when your phone is searching for your headset, you can

problems? 19

reset the headset by pressing and holding the Call button and both Volume Up and Volume Down buttons until you hear “welcome to the Motorola H17” and the indicator light is steadily lit in blue. Then follow pair & connect instructions on pages 3-6.

My headset connected before, but now it's not working.

Make sure your phone is on and the Bluetooth feature is turned on in your phone. If the Bluetooth feature was turned off or was turned on only temporarily, you may need to restart the Bluetooth feature and pair your phone and headset again (see “pair & connect” on page 3).

Support.

If you need more help, contact us at

1-877-MOTOBLU or visit us at

www.motorola.com/Bluetoothsupportor

www.motorola.com/bluetoothconnect

problems?20

Safety & General Information

IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR DEVICE.

Approved Accessories

Use of accessories not approved by Motorola, including but not limited to batteries, antennas, and convertible covers, may cause your mobile device to exceed RF energy exposure guidelines and may void your mobile device's warranty. For a list of approved Motorola accessories, visit our Web site at:

www.motorola.com

Batteries & Chargers

Your battery, charger, or mobile device may contain symbols, defined as follows:

Symbol Definition
	Important safety information follows.
	Do not let your battery, charger, or mobile device get wet.

Use & Safety for Battery-Powered Accessories

• Do not store or use your battery-powered accessory (such as a Bluetooth® headset or other device) in temperatures below -10°C (14°F) or above 60°C (140°F).
• Do not recharge your accessory in temperatures below 0^ C ( 32^ F) or above 45^ C ( 113^ F).
• Conditions inside a parked car can exceed this range. Do not store your accessory in a parked car.
• Do not store your accessory in direct sunlight.
• Storing your fully charged accessory in high-temperature conditions may permanently reduce the life of the internal battery.
• Battery life may temporarily shorten in low-temperature conditions.

Caution About High Volume Usage

Warning: Exposure to loud noise from any source for extended periods of time may temporarily or permanently affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected. Hearing damage from loud noise is sometimes undetectable at first and can have a cumulative effect. To protect your hearing:

• Start your volume control at a low setting and use as low a volume as possible.

• Limit the amount of time you use headsets or headphones at high volume.

• Where possible, use your headset in a quiet environment with low background noise.

• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can't hear people speaking near you.

If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked by your doctor.

Smart Practices While Driving

Using a mobile device while driving may cause distraction. End a call if you can't concentrate on driving. Also, using a mobile device or accessory may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.

Responsible driving practices can be found at www.motorola.com/callsmart (in English only).

Industry Canada Notice to Users

Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5.

FCC Notice to Users

The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the product label.

Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user's authority to operate the equipment. See 47 CFR Sec. 15.21.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

Motorola Limited Warranty for the United States and Canada

What Does This Warranty Cover?

Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products ("Accessories") and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products ("Software") to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:

Products and Accessories

Products Covered Length of Coverage
Products and Accessories as defined above, unless otherwise provided for below.	One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below.
Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap^TM covers and cases.	Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.
Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection.	Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.
Consumer and Professional Two-way Radio Accessories.	Ninety (90) days from the date of purchase by the first consumer purchaser of the product.
Products and Accessories that are Repaired or Replaced.	The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.

Exclusions

Normal wear and tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.

Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.

Abuse & misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.

Use of non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products,

Accessories, Software or other peripheral equipment are excluded from coverage.

Unauthorized service or modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.

Altered products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.

Communication services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.

Software

Products Covered Length of Coverage

Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk).

Ninety (90) days from the date of purchase.

Exclusions

Software embodied in physical media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.

Software NOT embodied in physical media. Software that is not embodied in physical media (e.g. software that is downloaded from the Internet), is provided “as is” and without warranty.

Who is Covered?

This warranty extends only to the first consumer purchaser, and is not transferable.

What Will Motorola Do?

Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service.

How to Obtain Warranty Service or Other Information

USA Phones: 1-800-331-6456Pagers: 1-800-548-9954Two-Way Radios and Messaging Devices:1-800-353-2729
Canada All Products: 1-800-461-4575
TTY	1-888-390-6456
For Accessories and Software, please call the telephone number designated above for the product with which they are used.

You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.

What Other Limitations Are There?

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.

Product Registration

Online Product Registration:

www.motorola.com/us/productregistration

Product registration is an important step toward enjoying your new Motorola product. Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage.

Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status.

Thank you for choosing a Motorola product.

Export Law Assurances

This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.

Caring for the Environment by Recycling

This symbol on a Motorola product means the product should not be disposed of with household waste.

Disposal of your Mobile Device & Accessories

Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste. Do not dispose of your battery or mobile device in a fire. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling

Disposal of your Mobile Device Packaging & User's Guide

Product packaging and user's guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.

European Union Directives Conformance Statement

CE

Hereby, Motorola declares that this product is in compliance with:

• The essential requirements and other relevant provisions of Directive 1999/5/EC
  • All other relevant EU Directives

IMEI: 350034/40/394721/9 CE Type: MC2-41H14 Product Approval Number

The above gives an example of a typical Product Approval Number.

You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the Product Approval Number from your product's label in the "Search" bar on the Web site.

Motorola, Inc.

Consumer Advocacy Office

600 N. US Hwy 45

Libertyville, IL 60048

www.motorola.com

Note: Do not ship your accessory product to the above address. If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at:

1-877-MOTOBLU (Motorola Bluetooth Support)

1-800-331-6456 (United States)

1-888-390-6456 (TTY/TDD United States for hearing impaired)

1-800-461-4575 (Canada)

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. All other product and service names are the property of their respective owners.

© 2009 Motorola, Inc. All rights reserved.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Bluetooth QD ID: B015690

Manual Number: 68000202346-A

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motorolaH17

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desactivar

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De oreja derecha

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A oreja izquierda

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Diagonal 127A N. 17-64

Bogotá, Colombia

Teléfono: 615-5759

Teléfono: 216-1743

Consumer Advocacy Office

600 N US Hwy 45

Libertyville, IL 60048

www.motorola.com

Motorola Argentina S.A.

Suipacha 1111 - Piso 18

C1008AAW Buenos Aires

ARGENTINA

0800 666 8676 (Argentina)

800-201-442 (Chile)

01-800-700-1504 (Columbia)

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motorolaH17

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mise hors tension

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De l'oreille droite

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À l'oreille gauche

Illustration of a wireless ear with a device emitting sound waves (no text or symbols)

Diagram of a mechanical device with a loop and handle, showing a component being inserted (no text or symbols present)

Illustration of a mechanical lever mechanism with a key inserted (no text or symbols)

www.motorola.com/us/productregistration

Consumer Advocacy Office

600 N. US Hwy 45

Libertyville, IL 60048

www.motorola.com

1 877 MOTOBLU (assistance Motorola Bluetooth)