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USER MANUAL S3845cdn DELL

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Information in this document is subject to change without notice. © 2009-2015 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, PowerEdge, PowerVault, and PowerApp are trademarks of Dell Inc.; Bluetooth

is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license; ENERGY STAR

Other Documents . This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or acknowledgement in the mail, via e- mail, or with your Product, information about your purchase may be obtained at https://support.dell.com/dellcare/Invoice.aspx or or by contacting your sales representative. 2 Payment Terms; Orders; Quotes; Interest. Terms of payment are within Dell's sole discretion, and unless otherwise agreed to by Dell, payment must be received by Dell prior to Dell's acceptance of an order. Payment for the products will be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by Dell. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. Dell may invoice parts of an order separately. Your order is subject to cancellation by Dell, in Dell's sole discretion. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for Dell-branded systems, which include both hardware and services in one discounted price, allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system. Dell is not responsible for pricing, typographical, or other errors in any offer by Dell and reserves the right to cancel any orders arising from such errors. Invoices must be paid within 30 days of the invoice date. 3 Shipping Charges; Taxes; Title; Risk of Loss. Shipping, handling and tax are additional unless otherwise expressly indicated at the time of sale. Title to products passes from Dell to Customer upon shipment to Customer. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Dell within 21 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you provide Dell with a valid and correct6 Important Information tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping and delivery dates are estimates only.

SUPPORT, ADDITIONAL THIRD-PARTY TERMS AND CONDITIONS MAY APPLY. 5 Software. Software is subject to the separate software license agreement accompanying or made available to you in connection with the software. With respect to software made available to you by Dell in connection with Services, if no license terms accompany the software, then subject to your compliance with the terms set forth in this Agreement, Dell hereby grants you a personal, non-exclusive license to access and use such software only during the term of the Services and solely as necessary for you to enjoy the benefit of the Services as stated in the applicable Service Contract(s). A portion of the software may contain or consist of open source software, which you may use under the terms and conditions of the specific license under which the open source software is distributed. You agree that you will be bound by any and all such license agreements. Title to software remains with the applicable licensor(s).

Return Policies; Exchanges . Dell's return policy can be found at www.dell.com/returnpolicy and you agree to those terms. Note that under the terms of the Return Policy, not all Product may be returned. You must contact us directly before you attempt to return qualifying Product to obtain a Return Material Authorization Number for you to include with your return. You must return qualifying Product to us in its original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees, including up to a 15% restocking fee, may apply. If you fail to follow the return or exchange instructions and policies provided by Dell, Dell is not responsible for Product that is lost, damaged, modified or otherwise processed for disposal or resale. At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing.Important Information 7 7 Changed or Discontinued Product . Dell's policy is one of ongoing update and revision. Dell may revise and discontinue Product at any time without notice to you and this may affect information saved in your online "cart." Dell will ship Product that has the functionality and performance of the Product ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible.

Service offerings may vary. In addition to these Terms of Sale, Dell and/or your third-party service provider may provide such service and support to you in accordance with term and conditions of Dell Service Descriptions located at www.dell.com/servicecontracts or as otherwise delivered to you. Dell and/or your third-party service provider may in their discretion revise their general and optional service and support programs and the terms and conditions that govern them without prior notice to you. Your purchase of services is pursuant to this Agreement and the terms and conditions of Dell Service Descriptions, if applicable, published online at the time of your purchase. Dell has no obligation to provide service or support until Dell has received full payment for the Product or service/support contract you purchased. Dell is not obligated to provide third-party branded service or support, or service or support for any products or services that you purchased through a third-party and not Dell. It is your responsibility to backup all existing data, software, and programs before receiving services or support (including telephone support). Dell and/or your third-party service provider will have no liability for loss or recovery of data, programs or loss of use of system(s) arising out of the services or support or any act or omission, including negligence, by Dell or your-third-party service provider . Dell and/or your third-party service provider is not permitted by law to copy pirated or copyrighted materials or to copy or handle illegal data. Prior to Dell and/or your third-party service provider providing service or support, you represent that your system(s) does not contain illegal files or data. You also represent that you own the copyright or have a license to make copies to all files on your system and do not have any data that would cause Dell or your third-party service provider to be liable for copyright infringement if such data was copied by Dell and/or your third-party service provider. Parts used in repairing or servicing Product(s) may be new, equivalent-to-new or reconditioned.

In carrying out its obligations, Dell, or its third party sub-contractors, may at its discretion and solely for the purposes of monitoring the quality of Dell’s response, record part or all of the calls between you and Dell. You consent to have your calls with Dell or its third-party subcontractors monitored or recorded. 10 Limitation of Liability . DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. SOME JURISDICTIONS MAY NOT ENFORCE ALL OF THESE LIMITATIONS, AND ONLY THE LIMITATIONS THAT ARE LAWFULLY APPLIED TO YOU IN YOUR JURISDICTION WILL APPLY.8 Important Information 11 Not for Resale or Export . You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying for your own internal use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States. Terms and conditions for resale are located at: www.dell.com/terms/#reseller . Product, which may include technology and software, is subject to U.S. export laws as well as the laws of the country where it is delivered or used. Product may not be sold, leased, or transferred to restricted countries, restricted end-users, or for restricted end-uses. You agree that Product purchased from Dell will not to be used for activities related to weapons of mass destruction, including activities related to the design, development, production or use of nuclear materials, nuclear facilities, or nuclear weapons, or chemical or biological weapons. You further agree that you will not sell, lease, or otherwise transfer Product to end-users engaged in these activities. 12 Governing Law. THE PARTIES AGREE THAT THIS AGREEMENT, ANY SALES THERE UNDER, OR ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this agreement, Dell's advertising, or any related purchase SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAW. 13 Dispute Resolution and Binding Arbitration

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "Dell") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) or JAMS. Arbitration proceedings shall be governed by this provision and the applicable procedures of the selected arbitration administrator, including any applicable procedures for consumer- related disputes, in effect at the time the claim is filed. Consumer claimants (individuals whose transaction is intended for personal, family, or household use) may elect to pursueImportant Information 9 their claims in small-claims court rather than arbitration. The arbitration or small-claims court proceeding will be limited solely to the individual dispute or controversy between customer and Dell.

You agree to an arbitration on an individual basis. In any dispute, NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced (but in no case shall there be a class arbitration).

The arbitrator shall be empowered to grant whatever relief would be available in court under law or in equity. This transaction shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Dell will be responsible for paying any individual consumer's arbitration fees. If you prevail on any claim that affords the prevailing party attorneys' fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law. For information on AAA or JAMS, contact the following: American Arbitration Association, (800) 778-7879, www.adr.org ; JAMS, (800) 352-5267, www.jamsadr.com

NOTICE TO COMMERCIAL CUSTOMERS: Purchases of products, software and services from Dell by Commercial customers (including Small, Medium and Large Business and Government and Public sector customers) are pursuant to Dell's Commercial Terms of Sale, available at www.dell.com/terms and incorporated by reference in its entirety herein. (Rev. 092611) U.S. Retail Purchaser End User Agreement PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT KEEP YOUR PRODUCT. This Retail Purchaser End User Agreement ("Agreement") governs your retail purchase and use of products and/or services and support ("Product") sold in the United States by Dell, including its affiliates or subsidiaries. BY PURCHASING AND USING THE PRODUCT, YOU ("CUSTOMER") AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE PRODUCT, AND RETURN THE PRODUCT TO YOUR PLACE OF PURCHASE (subject to its return policy). 1 Other Documents. This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Dell.10 Important Information

LIKE YOUR USE OF THE PRODUCT, TRANSFERRING OWNERSHIP OF THE PRODUCT INTO YOUR NAME EXPRESSES YOUR INTENT TO BE BOUND BY THE TERMS OF THIS AGREEMENT . IF YOU PURCHASE THIRD-PARTY-BRANDED PRODUCT, SERVICES, MAINTENANCE, OR SUPPORT, ADDITIONAL THIRD-PARTY TERMS AND CONDITIONS MAY APPLY. 3 Software. Software is subject to the separate software license agreement accompanying or made available to you in connection with the software. With respect to software made available to you by Dell in connection with Services, if no license terms accompany the software, then subject to your compliance with the terms set forth in this Agreement, Dell hereby grants you a personal, non-exclusive license to access and use such software only during the term of the Services and solely as necessary for you to enjoy the benefit of the Services as stated in the applicable Service Contract(s). A portion of the software may contain or consist of open source software, which you may use under the terms and conditions of the specific license under which the open source software is distributed. You agree that you will be bound by any and all such license agreements. Title to software remains with the applicable licensor(s). 4 Return Policies; Exchanges. Returns and exchanges are governed by the policies of the retailer where you purchased the Product. 5 Service and Support. Service offerings may vary. In addition to terms and conditions, Dell and/or your third-party service provider may provide such service and support to you in accordance with the terms and conditions of Dell Service Descriptions located at www.dell.com/servicecontracts or as otherwise delivered to you. Your purchase of services is pursuant to this Agreement and the terms and conditions of the Dell Service Descriptions, if applicable, published online at the time of your purchase. Dell has no obligation to provide service or support until Dell has received full payment for the service/support contract you purchased. Dell is not obligated to provide third-party branded service orImportant Information 11 support, or service or support for any products or services that you purchased through a third-party and not Dell. It is your responsibility to backup all existing data, software, and programs before receiving services or support (including telephone support). Dell and/or your third-party service provider will have no liability for loss or recovery of data, programs or loss of use of system(s) arising out of the services or support or any act or omission, including negligence, by Dell or your third-party service provider. Dell and/or your third-party service provider is not permitted by law to copy pirated or copyrighted materials or to copy or handle illegal data. Prior to Dell and/or your third-party service provider providing service or support, you represent that your system(s) does not contain illegal files or data. You also represent that you own the copyright, or have a license to make copies to all files on your system and do not have any data that would cause Dell or your third-party service provider to be liable for copyright infringement if such data was copied by Dell and/or your third-party service provider. Parts used in repairing or servicing Product may be new, equivalent-to-new, or reconditioned. 6 Recording Calls. In carrying out its obligations, Dell, or its third-party sub-contractors, may at its discretion and solely for the purposes of monitoring the quality of Dell’s response, record part or all of the calls between you and Dell. You consent to have your calls with Dell or its third-party subcontractors monitored or recorded. 7 Limitation of Liability. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT YOU PAID FOR THE APPLICABLE PRODUCT. SOME JURISDICTIONS MAY NOT ENFORCE ALL OF THESE LIMITATIONS, AND ONLY THE LIMITATIONS THAT ARE LAWFULLY APPLIED TO YOU IN YOUR JURISDICTION WILL APPLY. 8 Not for Resale or Export. You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying for your own internal use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States. Terms and conditions for resale are located at: www.dell.com/terms/#reseller. Product, which may include technology and software, is subject to U.S. export laws as well as the laws of the country where it is delivered or used. Product may not be sold, leased, or transferred to restricted countries, restricted end-users, or for restricted end-uses. You agree that Product will not to be used for activities related to weapons of mass destruction, including activities related to the design, development, production or use of nuclear materials, nuclear facilities, or nuclear weapons, or chemical or biological weapons. You further agree that you will not sell, lease, or otherwise transfer Product to end-users engaged in these activities.12 Important Information 9 Governing Law. THE PARTIES AGREE THAT THIS AGREEMENT, THE PURCHASE AND USE OF THE PRODUCT, OR ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement, Customer's purchase or use of the Product, Dell's advertising, or any related purchase SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAW. 10 Dispute Resolution and Binding Arbitration. YOU AND DELL ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS ACCESS TO DISCOVERY, MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION. ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "Dell") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Customer's purchase or use of the Product, Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) or JAMS. Arbitration proceedings shall be governed by this provision and the applicable procedures of the selected arbitration administrator, including any applicable procedures for consumer-related disputes, in effect at the time the claim is filed. Consumer claimants (individuals whose transaction is intended for personal, family, or household use) may elect to pursue their claims in small-claims court rather than arbitration. The arbitration or small-claims court proceeding will be limited solely to the individual dispute or controversy between Customer and Dell.

You agree to an arbitration on an individual basis. In any dispute, NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced (but in no case shall there be a class arbitration).Important Information 13 The arbitrator shall be empowered to grant whatever relief would be available in court under law or in equity. This transaction shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Dell will be responsible for paying any individual consumer’s arbitration fees. If you prevail on any claim that affords the prevailing party attorneys' fees, the arbitrator may award you reasonable fees under the standards for fee shifting provided by law. For information on AAA or JAMS, contact the following: American Arbitration Association, (800) 778-7879, www.adr.org; JAMS, (800) 352-5267, www.jamsadr.com. (Rev. 092611) Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products (U.S. Only) Dell-branded hardware products purchased in the U.S. come with either a 90-day, 1-year, 2-year, 3-year, 4-year, or 5-year limited hardware warranty. To determine which warranty came with your hardware product(s), see your packing slip, invoice, receipt, or other sales documentation. What is covered by this limited warranty? This limited hardware warranty covers defects in materials and workmanship in your Dell-branded hardware products, including Dell-branded peripheral products.This limited hardware warranty does not cover:

• Software, including without limitation the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software• Non-Dell-branded products and accessories• Problems that result from: – External causes such as accident, abuse, misuse, or problems with electrical power – Servicing not authorized by Dell– Usage that is not in accordance with product instructions– Failure to follow the product instructions or failure to perform preventive maintenance– Problems caused by using accessories, parts, or components not supplied by Dell• Products with missing or altered Service Tags or serial numbers• Products for which Dell has not received payment• Normal wear and tear14 Important Information FOR COMMERCIAL CUSTOMERS (INCLUDING SMALL, MEDIUM AND LARGE BUSINESS AND GOVERNMENT AND PUBLIC SECTOR CUSTOMERS) AND RESELLERS. This paragraph applies if you purchase Dell products for resale or for commercial or professional purposes. DELL’S RESPONSIBILITY FOR DEFECTS IN MATERIALS OR WORKMANSHIP IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AS SET FORTH IN THIS WARRANTY STATEMENT. EXCEPT FOR THE LIMITED WARRANTY EXPRESSLY STATED ABOVE FOR DELL-BRANDED PRODUCTS, DELL MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY (1) OF MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE, PERFORMANCE, SUITABILITY, OR NON-INFRINGEMENT; (2) RELATING

TO ANY THIRD PARTY PRODUCT OR SOFTWARE; OR (3) REGARDING THE RESULTS TO BE OBTAINED FROM THE PRODUCT OR SOFTWARE. DELL EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. FOR ALL CUSTOMERS. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED HARDWARE WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. WE WILL HAVE NO LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA SOFTWARE OR THIRDPARTYCLAIMS AGAINST YOU FOR DAMAGES. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE. FOR CONSUMERS. This paragraph applies if you purchase Dell products that are normally used for personal, family or household purposes. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR

JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR

MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED

WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED HARDWARE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED HARDWARE WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.Important Information 15 How long does this limited warranty last? This limited hardware warranty lasts for the time period indicated on your packing slip, invoice, or receipt, except for the following Dell-branded hardware:

• The warranty for print head that is included as original equipment in the Dell mobile printer is for parts only and is effective for a period of 1 year after the date of purchase of the printer or 1000 prints of printer usage, whichever occurs first.

• Portable computer batteries carry the lesser of either a 1-year limited hardware warranty or the length of the limited hardware warranty for the Dell computer with which the battery is shipped.

• The limited hardware warranty for Power Adapters purchased independent of a system is one year. Power Adapters purchased with a system are covered by the system limited hardware warranty.

• Your Series 5, 6, or 7 PERC controller battery may provide up to 72 hours of controller cache memory backup power when new. Under the 1-year limited hardware warranty, we warrant that the battery will provide at least 24 hours of backup coverage during the 1-year limited hardware warranty period.

• Projector lamps carry a 90-day limited hardware warranty.

• Dell-certified and Dell-branded memory purchased separately from a Dell system ("Dell-Certified Memory") carries a lifetime limited hardware warranty.

• Memory carries a limited hardware warranty of 3 years.

• The limited hardware warranty for monitors purchased independently of a system lasts for the time period indicated on your packing slip or invoice. Monitors purchased with a system are covered by the system limited hardware warranty.

• PDAs, earphones, and remote inline controls carry a 1-year limited hardware warranty.

• Other add-on hardware carries the longer of either a 1-year limited hardware warranty for new parts and a 90-day limited hardware warranty for reconditioned parts or, for both new and reconditioned parts, the remainder of the warranty for the Dell computer on which such parts are installed.

• Headsets with Bluetooth

wireless technology carry the lesser of either a 1-year limited hardware warranty or the length of the limited hardware warranty for the Dell computer with which the headset, as applicable, is shipped. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.16 Important Information

• SATA hard drives in PowerEdge™, PowerEdge SC™ and PowerVault™ systems launched on or after March 24th, 2009 (e.g., PowerEdge T110, PowerEdge T310, PowerEdge T410, PowerEdge T610, PowerEdge T710, PowerEdge R210, PowerEdge R310, PowerEdge R410, PowerEdge R510, PowerEdge R610, PowerEdge R710, PowerEdge M610, PowerEdge M710 and PowerVault NX300) carry the lesser of either a 1-year limited hardware warranty or the length of the limited hardware warranty for the Dell system with which the SATA hard drive is shipped. Service offerings may be available to extend the SATA hard drive warranty period on these systems for an additional fee.

• All variants of ioDrive® NAND Flash devices carry the length of the limited hardware warranty coverage for the Dell system with which the ioDrive® NAND Flash device is shipped. ioDrive® NAND Flash devices are not eligible for purchase of extended warranty coverage beyond a total of 5 years of coverage from the original shipment date. Additionally, ioDrive NAND Flash devices uses as silicon technology which has a maximum number of physical bytes which can be written to the device (the "Rated Life"). The applicable limited hardware warranty covers failures due to defects in workmanship and/or materials, but does not cover problems related to the device reaching its maximum Rated Life. ioDrive is a registered trademark of Fusion-io. The limited hardware warranty on all Dell-branded products purchased directly from Dell begins on the date of the packing slip, invoice, receipt, or other sales documentation. For products purchased from third party retailers or resellers, the limited hardware warranty begins on the date of your original sales receipt. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited hardware warranties, at its discretion, but any changes will not be retroactive. What do I do if I need warranty service? Before the warranty expires, please contact us or our authorized representatives according to the following table. Long distance telephone carrier charges may apply. Please also have your Dell Service Tag or order number available. If you purchased through a retailer (not directly from Dell), you may be required to provide Dell with your original sales receipt from your purchase to receive any warranty service from Dell. If you purchased through Best Buy, you must have all original sales receipts from your purchase to receive any warranty service at a Best Buy store. Please also have your Dell Service Tag or order number available.Important Information 17 Contact Phone (U.S. Only) Service Desk (U.S.Only) Individual Home Consumers: U.S. Only Hardware Warranty Support 1-800-624-9896 Customer Service 1-800-624-9897 Best Buy Customers Carry your Dell notebook, Dell desktop, or Dell monitor purchased with a Dell desktop, into any Best Buy store. Visit www.bestbuy.com to locate the nearest Best Buy store. Wireless Customers 1-800-308-3355 Your wireless service provider may also be able to provide hardware warranty service on your Dell smartphone or tablet. Individual Home Consumers who purchased through an Employee Purchase Program: Hardware Warranty Support and Customer Service 1-800-822-8965 Small, Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value-Added Resellers (VARs): Support and Customer Service 1-800-822-8965 Government and Education Customers: Support and Customer Service 1-800-234-1490 Dell-Certified Memory 1-800-BUY-DELL Alienware Hardware Warranty Support and Customer Service 1-800-ALIENWARE18 Important Information What will Dell do? Prior to contacting Dell, please consult your product documentation or http://dell.com/support for troubleshooting advice and directions on running hardware diagnostics. Upon contacting Dell technical support, you will be required to engage in a remote diagnosis session with the tech support agent to help determine the cause of your issue. Remote diagnosis may involve customer access to the inside of the product and multiple or extended sessions. If the Dell technical support agent determines that your issue is the result of a defect in materials or workmanship but the issue is not able to be resolved remotely, Dell, at its sole discretion, may dispatch a replacement part to you, arrange for you to send your product or defective part back to Dell’s repair depot, or replace the product with a comparable product that may be new or refurbished. For Alienware customers only, Dell may also elect to dispatch a service technician to your location to perform the repair (see Important Information about In-Home Service After Remote Diagnosis). If we determine that the problem is not covered under this limited hardware warranty, we may be able to offer you service alternatives on a fee basis. We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and products. Refurbished parts and products are parts or products that have been returned to Dell, some of which were never used by a customer. All parts and products are inspected and tested for quality. Replacement parts and products are covered for the remaining period of the limited hardware warranty for the product you purchased. Dell owns all parts removed from repaired products and, in most instances, you will be required to return defective parts to Dell. Dell may use authorized representatives to provide any of the technical support or repair services under this limited hardware warranty. Important Information about Returning Products to Dell for Repair or Replacement: Upon a determination by a Dell technical support agent that your product should be returned to Dell for repair or replacement, we will issue a Return Material Authorization Number which you must include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect. When you contact us regarding certain products, such as smartphones or tablet products, we may offer to ship you a replacement product prior to receiving your original product back. In such instance, we may require a valid credit card number at the time you request a replacement product. We will not charge or invoice you for the replacement product as long as you return the original product to us within 10 days of your receipt of the replacement product and we confirm that your product issue is covered under this limited hardware warranty. If we do not receive your original product within 10 days, we will charge to your credit card or invoice you for the then-current standard price for the product. If upon receipt of your original product, we determine that your product issue is not covered under this limited hardware warranty, you will be given the opportunity to return the replacement unit, at your sole expense, within ten (10) days from the date we contact you regarding the lack of coverage for your issue or we will charge to your credit card or invoice you the then current standard price for the product. In addition, ifImportant Information 19 you fail to pay Dell the amounts due in connection with such an invoice, Dell may suspend your limited hardware warranty support until the invoice amount is paid. A suspension of your limited hardware warranty for failure to properly return a product will not toll the term of your limited hardware warranty, and the limited hardware warranty will still expire in accordance with its original term. NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media. Please only include the product components requested by the phone technician. Important Information about In-Home Service after Remote Diagnosis (Alienware customers only): If Dell determines that your issue is covered under this limited hardware warranty and the technician cannot correct your problem over the phone or, if applicable, by dispatching a part or replacement product to you, then Dell may dispatch a service technician to your location within the United States (including Puerto Rico, but excluding the other U.S. possessions and territories). Please tell the technician the full address of your system's location. Both the performance of service and service response times depend upon the time of day your call is received by Dell, the service alternative you purchased, parts availability, geographical restrictions, weather conditions and the terms of this limited hardware warranty. An adult must be present at all times during the service technician’s visit. You must grant the service technician full access to the system and (at no cost to Dell) have working space, electricity, and a local telephone line. If these requirements are lacking, Dell is not obligated to provide service. In addition, Dell is not obligated to provide service if you fail to provide an environment that is conducive to computer repair, including for example, if you insist on service to be provided at varying locations, if you fail to properly restrain a pet, if you threaten our technician either verbally or physically, if your location or the general area where the system is located is dangerous, infested with insects, rodents pests, biohazards, human or animal excrement and/or chemicals as reasonably determined to be unsafe by our technician. If you or your authorized representative is not at the location when the service technician arrives, the service technician will not be able to service your system and you may be charged an additional amount for a follow-up service call. If the telephone technician determines that your system needs a replacement part, you authorize the on-site technician to act as your service agent to handle the delivery and return of the warranty parts necessary to render on-site repairs. You may incur a charge if you fail to allow the on-site technician to return non-working/unused units/warranty parts to Dell. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service. If you purchased through us a service contract with a third-party service provider, please refer to that contract for details on how to obtain service. See www.dell.com/servicecontracts for more details.20 Important Information May I transfer the limited warranty? Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited hardware warranty on Dell Certified Memory may not be transferred. You may record your transfer by going to Dell's website: If you do not have Internet access, call your customer care representative or call 1-800-624-9897. All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and conditions of the original service or limited hardware warranty agreement and Dell's applicable terms and conditions of sale located at www.dell.com/terms. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of products you purchase from a third party. Dell Return Policy (U.S. Only) Dell values its relationship with you and offers you the option to return most products you purchase directly from Dell. You may return eligible products for a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees, as set forth in detail below. 21-Day Return Period for Certain Hardware and Software Products and Accessories: Unless you have a separate agreement with Dell, or except as provided below, all hardware, accessories, peripherals, parts and media-based software (provided that the software is unopened and still in its sealed package or, if delivered electronically, software you have not accepted by clicking the "I agree to these Terms and Conditions" button), may be returned within 21 days from the date on the packing slip or invoice for a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees (as further described below). Any product returned to Dell without prior authorization from Dell will be considered an unauthorized return, and the customer will not receive credit for the product and Dell will not ship the product back to you. Customer Type: Ownership Transfer Website: Home and Home Office: http://support.dell.com/support/topics/global.aspx/support/change_order/tag_transfer?c= us&cs=19&l=en&s=dhs&~ck=mn Small & Medium Business: http://support.dell.com/support/topics/global.aspx/support/change_order/tag_transfer?c= us&cs=04&l=en&s=bsd&~ck=mn Large Enterprise: http://support.dell.com/support/topics/global.aspx/support/change_order/tag_transfer?c= us&cs=555&l=en&s=biz&~ck=mn Federal Government: http://support.dell.com/support/topics/global.aspx/support/change_order/tag_transfer?c= us&cs=RC1009777&l=en&s=fed&~ck=mn State and Local Government: http://support.dell.com/support/topics/global.aspx/support/change_order/tag_transfer?c= us&cs=RC978219&l=en&s=slg&~ck=mn Higher Education: http://support.dell.com/support/topics/global.aspx/support/change_order/tag_transfer?c= us&cs=RC956904&l=en&s=hied&~ck=mn K-12 Education: http://support.dell.com/support/topics/global.aspx/support/change_order/tag_transfer?c= us&cs=RC1084719&l=en&s=k12&~ck=mn Healthcare: http://support.dell.com/support/topics/global.aspx/support/change_order/tag_transfer?c= us&cs=RC968571&l=en&s=hea&~ck=mnImportant Information 21 Exceptions to Dell’s 21-day return policy:

• New PowerEdge™, PowerConnect™, and PowerVault™ products purchased directly from Dell may be returned within 30 days from the date on the packing slip or invoice.

• New Vostro™, OptiPlex™, Latitude™, and Dell Precision™ systems purchased directly from divisions designated by Dell as Commercial or Public may be returned within 30 days from the date on the packing slip or invoice.

• Application software and operating systems that have been installed by Dell may be returned only if installed on a returnable system, and only if you return that system within the applicable return period.

• Dell EqualLogic™ and EqualLogic-branded products, Dell|EMC and EMC-branded products, Dell KACE and KACE-branded hardware and software products, Dell Compellent and Compellent-branded hardware and software products, Dell Force 10 and Force 10-branded hardware and software products, PowerVault ML6000 tape libraries, non-Dell-branded enterprise products, enterprise software, and customized hardware or software products may not be returned at any time.

• Software licenses purchased under any type of volume license agreement may be returned only with the express approval of the publisher, which in many circumstances will not be granted. Restocking Fees: Unless the product is defective or the return is a direct result of a Dell error, Dell may charge a restocking fee of up to 15% of the purchase price plus any applicable sales tax. How to Return: Before returning a product, you MUST first contact Dell customer service and obtain a Credit Return Authorization (CRA) number before the end of the applicable return period. Dell will not accept returns without a CRA number. To find the appropriate phone number or to send an e-mail to customer service to request a CRA number, go to www.dell.com/contact, or see "Contacting Dell" or "Getting Help" in your customer documentation. NOTE: You must ship the product to Dell within 5 days of the date that Dell issues the Credit Return Authorization number, and MUST follow these steps:

• Ship back all products you are seeking to return to Dell and for which you received a CRA number. For partial returns, your credit may be less than the invoice or individual component price due to bundled or promotional pricing or any unadvertised discounts or concessions.

• Return the products in their original packaging, in as-new condition, along with any media, documentation, and any other items that were included in your original shipment.

• Ship the product at your expense, and insure the shipment or accept the risk of loss or damage during shipment. Upon receipt of your return, Dell will issue a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees subject to this policy.22 Important Information NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and personal information, as well as removable media, such as flash drives, CDs, and PC Cards. Dell is not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media that may be included with your return. (Rev. 082611) Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) Dell-branded hardware products purchased in Canada come with either a 1-year, 2-year, 3-year, or 4-year limited warranty depending on the product purchased. To determine which warranty came with your hardware product(s), see your invoice. What is covered by this limited warranty? This limited hardware warranty covers defects in materials and workmanship in your—our end- user customer's—Dell-branded hardware products, including Dell-branded peripheral products. What is not covered by this limited warranty? This limited hardware warranty does not cover:

• Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, or the reloading of the software

• Non–Dell-branded products and accessories

• Dell-branded consumable products (lamp bulbs for Dell-branded projectors, toner and ink cartridges for Dell-branded printers, batteries, and tape media)

• Problems that result from: – External causes such as accident, abuse, misuse, or problems with electrical power –Servicing not authorized by Dell – Usage that is not in accordance with product instructions – Failure to follow the product instructions or failure to perform preventive maintenance – Problems caused by using accessories, parts, or components not supplied by Dell

• Products with missing or altered Service Tags or serial numbers

• Products for which Dell has not received payment

• Normal wear and tearImportant Information 23 THIS WARRANTY GIVES YOU SPECIFIC RIGHTS AND REMEDIES. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, EXCEPT AS OTHERWISE SET OUT IN THIS WARRANTY STATEMENT, ALL EXPRESS AND IMPLIED WARRANTIES AND CONDITIONS, STATUTORY OR OTHERWISE, FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. ALL WARANTIES IDENTIFIED IN THIS WARRANTY STATMENT ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKAGING SLIP OR INVOICE. NO WARRANTIES OR CONDITIONS WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED HARDWARE WARRANTY STATEMENT OR FOR CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE. How long does this limited warranty last? This limited hardware warranty lasts for the time period indicated on your packing slip, invoice, or receipt except for the following Dell-branded hardware:

• The warranty for print head that is included as original equipment in the Dell mobile printer is for parts only and is effective for a period of 1 year after the date of purchase of the printer or 1000 prints of printer usage, whichever occurs first.

• Portable computer batteries carry the lesser of either a 1-year limited hardware warranty or the length of the limited hardware warranty for the Dell computer with which the battery is shipped.

• The limited hardware warranty for Power Adapters purchased independent of a system is one year. Power Adapters purchased with a system are covered by the system limited hardware warranty.

• Your PERC 5 or PERC 6 battery may provide up to 72 hours of controller cache memory backup power when new. Under the 1-year limited hardware warranty, we warrant that the battery will provide at least 24 hours of backup coverage during the 1-year limited hardware warranty period

• Projector lamps carry a 90-day limited hardware warranty.

• Memory carries a limited hardware warranty of 3 years.

• The limited hardware warranty for monitors purchased independently of a system lasts 3 years or the time period indicated on your invoice. Monitors purchased with a system are covered by the system limited hardware warranty.24 Important Information

• PDAs, earphones, and remote inline controls carry a 1-year limited hardware warranty.

• Other add-on hardware carries the longer of either a 1-year limited hardware warranty for new parts and a 90-day limited hardware warranty for reconditioned parts or, for both new and reconditioned parts, the remainder of the warranty for the Dell computer on which such parts are installed.

• SATA hard drives in PowerEdge™, PowerEdge SC™ and PowerVault™ systems launched on or after March 24th, 2009 (e.g., PowerEdge T110, PowerEdge T310, PowerEdge T410, PowerEdge T610, PowerEdge T710, PowerEdge R210, PowerEdge R310, PowerEdge R410, PowerEdge R510, PowerEdge R610, PowerEdge R710, PowerEdge M610, PowerEdge M710 and PowerVault NX300) carry the lesser of either a 1-year limited hardware warranty or the length of the limited hardware warranty for the Dell system with which the SATA hard drive is shipped. Service offerings may be available to extend the SATA hard drive warranty period on these systems for an additional fee. The limited hardware warranty on all Dell-branded products begins on the date of the packing slip, invoice, or receipt. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive. What do I do if I need warranty service? Before the warranty expires, please call us or our authorized representatives according to the following table. Long distance telephone carrier charges may apply. Please also have your Dell Service Tag or order number available. If you purchased through a retailer (not directly from Dell), you may be required to provide Dell with your original sales receipt from your purchase to receive any warranty service from Dell. If you purchased through Best Buy, you must have all original sales receipts from your purchase to receive any warranty service at a Best Buy store.Please also have your Dell Service Tag or order number available. What will Dell do? Hardware is often sold with a standard or upgraded Dell service contract. In such cases, your invoice will indicate which service you are receiving from Dell and service will be provided to you under the terms of the applicable service agreement. Please refer to that contract located at http://www.dell.ca/servicecontracts for details on how to obtain service. Web Support http://support.ca.dell.com Canada Hardware Warranty Phone Support Individual Home Consumers and Home Office Customers: 1-800-847-4096 All Businesses, Government, Education Customers and Value Added Resellers (VARs): 1-800-387-5757Important Information 25 Otherwise, during the 90 days of the 90-day limited warranty and the first year of all other limited warranties: Dell or its authorized representative will repair any Dell-branded hardware products that we authorized you to return to us that prove to be defective in materials or workmanship. If Dell or its authorized representative is not able to repair the product, we will replace it with a comparable product that is new or refurbished. When you contact us via phone or web, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. If we determine that the problem is not covered under this warranty, we will notify you and may inform you of service alternatives that are available to you on a fee basis. NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media. During the remaining years: For any remaining period of the limited hardware warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. Customers must return the defective part to Dell. When you contact us, we may require a valid credit card number at the time you request a replacement part, but we will not charge or invoice you for the replacement part as long as you return the original part to us within 10 days of your receipt of the replacement part. If we do not receive the original part within 10 days, we will either invoice you or charge to your credit card the then-current Dell standard price for that part. We will pay to ship the part to you if you use an address in Canada. Please note that we are unable to ship repaired or replaced products to you to an address outside of Canada. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us. NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data. How will you fix my product? We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell or its suppliers, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited hardware warranty for the product you bought. Dell owns all parts removed from repaired products.26 Important Information May I transfer the limited warranty? Limited hardware warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us.The limited hardware warranty on Dell-Certified Memory may not be transferred. You may record your transfer by going to Dell's Web site: If you do not have Internet access, call your customer care representative or call 1-800-326-9463. All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and conditions of the original service or limited hardware warranty agreement and Dell's applicable terms and conditions of sale located at www.dell.com/terms. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of products you purchase from a third party. Dell Return Policy (Canada Only) Dell values our relationship with you, and offers you the option to return most products that you purchase directly from Dell. You may return to eligible products for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees, as set forth in detail below. 30-Day Return Policy for Certain Hardware, Software Products, and Accessories: Unless you have a separate agreement with Dell or except as provided in the section below, all hardware, accessories, peripherals, parts and media-based software that are unopened and still in their original sealed package or, if delivered electronically, that has not been downloaded, may be returned to Dell up to 30 days after you receive them for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees and taxes if already paid. Any product returned to Dell without prior authorization from Dell will be considered an unauthorized return and the customer will not receive credit for the product and Dell will not ship the product back to you. Refunds or exchanges for defective merchandise can be made within 30 days of receipt of the merchandise. 14-Day Return Period for Reconditioned or Refurbished Dell-branded products from Dell: If you are the original purchaser who bought reconditioned or refurbished products from Dell, you may return the products to Dell within 14 days after the date of packing slip or invoice for a refund or credit of the product purchase price. Fees: Unless the product is defective or the return is a direct result of the Dell error, the refund or credit does not include any shipping and handling charges shown on your packing slip or invoice; you are responsible for those and for any damages incurred during the return shipment.Important Information 27 THE REFUND OR CREDIT IS ALSO SUBJECT TO A FIFTEEN PERCENT (15%) RETURN ADMINISTRATIVE FEE OF THE PURCHASE PRICE PAID PLUS ANY APPLICABLE SALES TAX UNLESS OTHERWISE PROHIBITED BY LAW. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy. PROCEDURE: Before returning a product, you must first contact Dell Customer Service and obtain a Credit Return Authorization Number before the end of the applicable return period. Dell will not accept returns without a CRA number. HOME and HOME OFFICE customers must call Dell Customer Service at 1-800-847-4096 and BUSINESS and PUBLIC SECTOR customers must call Dell Customer Service at 1-800-387-5757. Any product returned to Dell without prior authorization from Dell will be considered unauthorized return and the customer will not receive credit for the product and Dell will not ship the product back to you. Within 5 days of the date that Dell Customer Service issues the Credit Return Authorization number, you must ship the product to Dell in strict compliance with the following:

• Ship back all products you are seeking to return to Dell and for which you received a CRA number. For partial returns, your credit may be less than invoice or individual component prices due to bundled or promotional pricing and any unadvertised discounts or concessions.

• Return the products in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment such as manuals, floppy disk(s), CD(s), power cables.

• Use the waybill provided by Dell Customer Service to ship the product back. If you are returning multiple items, you should have multiple and uniquely numbered waybills, one per each individually boxed item.

• Do not photocopy and use the same waybill multiple times on separately boxed items or this will impede and delay your credit. NOTE: Before you ship the product(s) to us, make sure to backup the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media. Upon receipt of your authorized and proper return, Dell will issue a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees and taxes subject to this policy. EXCEPTIONS DELL’S "TOTAL SATISFACTION" RETURN POLICY does not apply to the following products which may not be returned at any time:

• Dell EqualLogic™ and EqualLogic-branded products,

• Dell | EMC and EMC-branded storage products28 Important Information

• Dell KACE and KACE-branded hardware and software products

• Dell Compellent and Compellent-branded hardware and software products

• Dell Force 10 and Force 10-branded hardware and software products

• PowerVault ML6000 tape libraries

• Dell | ISG product that is custom configured to your specifications any

• Non–Dell branded enterprise products, enterprise software, and customized hardware or software products

• Gaming consoles and peripherals

• Personal use items such as earphones and headsets unless package is unopened Application software and operating systems that have been installed by Dell may be returned only if installed on a returnable system, and only if you return that system within the applicable return period. Non-Dell branded Software and licenses may be returned only with the express approval of the publisher, which in many circumstances will not be granted. With proper authorization, you may return software for a refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment. Retail and Reseller Products: Products purchased from a Retailer or Reseller (i.e. not from Dell directly) are governed by the return and exchange policies of the Retailer or Reseller where you purchased the products. Dell Software and Peripherals (Canada Only) Third-Party Software and Peripherals Products Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third-party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty information. More information may also be available from the manufacturer or publisher. While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have questions about compatibility, we recommend and encourage you to contact the third-party software and peripheral product manufacturer or publisher directly.Important Information 29 Dell-Branded Peripheral Products Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which limited warranty applies to the product you purchased, see the Dell invoice and/or the product documentation that accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections. 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Guarantee Dell Inc. ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase date. Products for which proper claims are made will, at Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products. Exclusions This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear. Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and from Dell’s repair/replacement center. The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell. Limitation and Statutory Rights Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.30 Important Information This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by the end user with Dell and/or any other seller. Dell World Trade LP One Dell Way, Round Rock, TX 78682, USA Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10) Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul – RS - Brasil Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Termo de Garantia Contratual – Brasil – Garantia Oferecida pela Dell

• Pérdida total o parcial de cualquier programa de computación (software), datos o medios magnéticos removibles La garantía tampoco será válida en caso de que la Factura de Compra presente raspaduras y/o alteraciones, tenga campos incompletos o vacíos en los items correspondientes a Fecha de compra y número de Orden o de serie del producto, y/o que no este confeccionada de acuerdo a la legislación fiscal vigente en la República Argentina. Atención al Consumidor Cuando el Cliente tenga algún comentario o sugerencia, estos deben ser presentados a través de las oficinas de ventas de DELL o a través de correo electrónico vía Internet a www.dell.com.ar. Para realizar un pedido de reparación, dentro del plazo de validez de la garantía, el usuario final deberá contactar al Servicio Técnico de DELL y proveer todas las informaciones que le solicite el personal técnico de DELL referentes a: datos del Cliente, de la maquina y de los síntomas en el momento del defecto. La falta de alguna de estas informaciones imposibilitará a DELL poder registrar el pedido. Una vez diagnosticado el problema, DELL realizara el despacho de la parte y/o de uno técnico necesarios para efectuar la reparación. El usuario final debe garantizar que el producto defectuoso estará disponible para ser atendido.Important Information 35 Limitaciones y derechos DELL no ofrece ninguna otra garantía, aval o declaración similar, distinta a lo que expresamente se establece en el presente, y esta garantía substituye cualquier otra garantía, en la extensión máxima permitida por la ley. Esta garantía será el único y exclusivo recurso contra DELL o cualquier otra empresa del mismo grupo económico, no pudiendo ser responsabilizadas por lucro cesante, o pérdidas derivadas de contratos, o cualquier otra pérdida indirecta o imprevista derivada de la negligencia, violación contractual o cualquier otra. Esta garantía no excluye o afecta derechos garantizados por la ley al usuario final de DELL y/o cualquier derecho resultante de otros contratos celebrados por el usuario final con DELL y/o con cualquier otro vendedor autorizado por DELL.36 Important Information Dell Printer Consumables Limited Warranties The following sections describe the limited warranty for printer consumables (ink cartridges, toner cartridges, photo print packs, and photo paper) for Dell-branded printers, for the U.S., Canada, and Latin America. Refer to the appropriate limited warranty accordingly. Consumables Limited Warranty (U.S. and Canada Only) Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that they will be free from defects in material and workmanship for the life of the cartridge and that for genuine Dell-branded ink cartridges, photo print packs and photo paper, they will be free from defects in material and workmanship for two years beginning on the date of invoice. If this product proves defective in either material or workmanship, it will be replaced without charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get your return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757. If we are not able to replace the product because it has been discontinued or is not available, we will either replace it with a comparable product or reimburse you for the cartridge purchase cost, at Dell’s sole option. Dell-branded toner and ink cartridges are optimized for use on Dell's portfolio of laser and inkjet printers. Please note that the use of non-Dell branded or refilled cartridges may result in damage to your printer or degraded print quality. This limited warranty does not apply to the following: (i) ink or toner cartridges that have been refilled or improperly stored, (ii) damage caused by use of non-Dell branded or refilled ink or toner cartridges, or (iii) damage to your printer or ink or toner cartridges due to problems resulting from misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from ordinary use. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR CANADIAN CUSTOMERS, EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, FOR THE PRODUCT. FOR U.S. CUSTOMERS, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY.Important Information 37 DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. DELL’S LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL IS RESPONSIBLE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Consumables Limited Warranty (Latin America Only) Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that the cartridges will be free from defects resulting from material or manufacturing process for the life of the cartridge. For the original purchaser of genuine Dell-branded ink cartridges, photo print packs and photo paper, Dell warrants that the consumables will be free from defects resulting from material or manufacturing process for one year beginning from the date of delivery. If this product presents defects resulting from either material or manufacturing process, it will be replaced without charge during the limited warranty period if returned to Dell. In order to obtain the necessary information to enable the replacement, call the appropriate toll- free number. In Mexico, call 001-877-533-6230; in Puerto Rico, call 1-877-839-5123. In cases in which either the production of the cartridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to choose between replacing it by a similar product or reimbursing you for the purchase cost. This limited warranty does not apply to ink or toner cartridges that have been refilled or to defects resulting from misuse, abuse, accident, negligence, mishandling, improper storage or exposure to inappropriate environments. Dell’s liability for the malfunction or defect of hardware after the period of the legal warranty (and specifically the period of the legal warranty of defective products stated in the consumer protections rules), is limited to either the substitution of the product or the reimbursement as stated above. This warranty coverage terminates if you sell or otherwise transfer this product to a third party. Dell does not accept any additional liability for patrimonial, emotional or any other kind of damage caused to the consumer and/or to a third party, which exceeds the established liability either in this limited warranty or in legal rules that may apply.38 Important Information Export Regulations Customer acknowledges that these Products, which may include technology and software, are subject to the customs and export control laws and regulations of the United States ("U.S.") and may also be subject to the customs and export laws and regulations of the country in which the Products are manufactured and/or received. Customer agrees to abide by those laws and regulations. Further, under U.S. law, the Products may not be sold, leased or otherwise transferred to restricted end-users or to restricted countries. In addition, the Products may not be sold, leased or otherwise transferred to, or utilized by an end-user engaged in activities related to weapons of mass destruction, including without limitation, activities related to the design, development, production or use of nuclear weapons, materials, or facilities, missiles or the support of missile projects, and chemical or biological weapons. Dell Software License Agreement This is a legal agreement ("Agreement") between you, the user, and Dell Products L.P or Dell Global B.V. (Singapore Branch), a Singapore branch of a company incorporated in The Netherlands with limited liability, on behalf of Dell Inc. and Dell Inc.’s subsidiaries and affiliates (together "Dell"). This Agreement covers all software (and upgrades and updates thereto) that is distributed by Dell and for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "Software"). This Agreement is not for the sale of Software or any other intellectual property. All title and intellectual property rights in and to Software are owned and retained by the manufacturer or owner of the Software. All rights not expressly granted under this Agreement are reserved by the manufacturer or owner of the Software. By opening or breaking the seal on the Software packet(s), installing, downloading, activating the Software, click-accepting these terms, or using the Software, you agree to be bound by the terms of this Agreement. If you do not agree to these terms, you may not install, download, activate, or otherwise use the Software and must promptly return for a full refund all Software (including accompanying media, written materials, and packaging) or delete any Software, as directed by Dell; for software included with your purchase of hardware, you must return the entire hardware/software package. Provided, however, the right to a full refund does not apply to any updates or upgrades subject to the terms of this Agreement. If you are an entity, you acknowledge that the individual accepting these terms has appropriate authority to do so and to bind you. Subject to the terms, conditions and limitations of this Agreement, Dell grants you a limited, nonexclusive, nontransferable (except as set forth herein), non-assignable license, to use the Software (in object code only) only on as many computers, devices, or in such configurations as you are expressly entitled, or one computer or device, if no other entitlement is specified, and for only such period as you are entitled, in the case of a term license, and perpetually, if no term is specified. You may use the Software only on Dell computers or devices, with the exception of mobile device application software specifically designed by Dell to be run on non-Dell hardware. "Use" means to install, store, load, execute, and display the Software. If you are a commercial customer of Dell, you hereby grant Dell, or an agent selected by Dell, the right to perform an audit of your use of the Software during normal business hours; you agree to cooperate with Dell in such audit; and you agree to provide Dell with all records reasonably related to your use of theImportant Information 39 Software. The audit will be limited to verification of your compliance with the terms of this Agreement. The Software is protected by United States and other applicable copyright laws, patent laws, and international treaties. You may make one copy of the Software solely for backup or archival purposes or transfer it to a single hard disk or storage device provided you keep the copy solely for backup or archival purposes. You shall reproduce and include copyright and other proprietary notices on and in any copies for the Software. You may not sublicense, rent, or lease the Software or copy the written materials accompanying the Software. You may transfer the Software and all accompanying materials on a permanent basis as part of a sale or transfer of the Dell product on which it was preloaded by Dell, where applicable, if you retain no copies and the recipient agrees to the terms hereof. Any such transfer must include the most recent update and all prior versions. You may not reverse engineer, decompile or disassemble, modify, or create derivative works of the Software. If the package accompanying your Dell computer or device contains optical discs or other storage media, you may use only the media appropriate for your computer or device. You may not use the optical discs or storage media on another computer, device, or network, or loan, rent, lease, or transfer them to another user except as permitted by this Agreement. Limited Warranty And Limitation Of Liability Dell warrants that the Software media (if applicable) will be free from defects in materials and workmanship under normal use for 90 days from the date you receive them. This warranty is limited to you and is not transferable. Any implied warranties are limited to 90 days from the date you receive the Software. Some jurisdictions do not allow limits on the duration of an implied warranty, so this limitation may not apply to you. The entire liability of Dell and its suppliers, and your exclusive remedy, shall be, at Dell's option, either (a) termination of this Agreement and return of the price paid for the Software or (b) replacement of any media not meeting this warranty that is sent with a return authorization number to Dell, within the 90 day warranty period, at your cost and risk. This limited warranty is void if any media damage has resulted from accident, abuse, misapplication, or service or modification by someone other than Dell. Any replacement media is warranted for the remaining original warranty period or 30 days, whichever is longer. Dell and its suppliers do NOT warrant that the functions of the Software will meet your requirements or that operation of the Software will be uninterrupted or error free. You assume responsibility for selecting the Software to achieve your intended results and for the use and results obtained from the Software. The terms of this Agreement do not entitle you to any maintenance or support for the Software. DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR ANY WARRANTY REGARDING TITLE OR AGAINST INFRINGEMENT, FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS; YOU MAY HAVE OTHERS, WHICH VARY FROM JURISDICTION TO JURISDICTION.40 Important Information IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION OR OTHER DATA, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW AN EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Hosted & Internet-Accessible Software Some or all of the Software may be remotely hosted or accessible to you through the Internet. In such case, Dell may suspend, terminate, withdraw, or discontinue all or part of the Software or your access to the Software upon receipt of a subpoena or law-enforcement request, or when Dell believes, in its sole discretion, that you have breached any term of this Agreement or are involved in any fraudulent, misleading, or illegal activities. Dell may modify the Software at any time with or without prior notice to you. Dell may perform scheduled or unscheduled repairs or maintenance, or remotely patch or upgrade the Software installed on its and your computer system(s), which may temporarily degrade the quality of the Software or result in a partial or complete outage of the Software. Updates, patches or alerts may be delivered from Dell servers, which may be located outside of your country. Dell provides no assurance that you will receive advance notification of such activities or that your use of the Software will be uninterrupted or error-free. Open Source Software A portion of the Software may contain or consist of open source software, which you can use under the terms and conditions of the specific license under which the open source software is distributed. THIS OPEN SOURCE SOFTWARE IS DISTRIBUTED IN THE HOPE THAT IT WILL BE USEFUL, BUT IS PROVIDED "AS IS" WITHOUT ANY WARRANTY, EXPRESS,IMPLIED, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY WARRANTY REGARDING TITLE OR AGAINST INFRINGEMENT. IN NO EVENT SHALL DELL, THE COPYRIGHT HOLDERS, OR THE CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTUTUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS OPEN SOURCE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Under certain open source software licenses, you are entitled to obtain the corresponding source files. You may find corresponding source files for the Software at http://opensource.dell.com or at such other locations indicated by Dell.Important Information 41 Export You are advised that the Software is subject to U.S. export laws as well as the laws of the country where it is delivered or used. You agree to abide by these laws. Under these laws, the Software may not be sold, leased, or transferred to restricted countries (currently Cuba, Iran, North Korea, Sudan, and Syria), restricted end-users, or for restricted end-uses. You specifically agree that the Software will not be used for activities related to weapons of mass destruction, including but not limited to activities related to the design, development, production, or use of nuclear materials, nuclear facilities, or nuclear weapons, missiles, or support of missile projects, or chemical or biological weapons. U.S. Government Restricted Rights The software and documentation are "commercial items" as that term is defined at 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end users acquire the software and documentation with only those rights set forth herein. Contractor/manufacturer is Dell Products L.P., One Dell Way, Round Rock, Texas, 78682. General This license is effective until terminated. It will terminate upon the conditions set forth above or if you fail to comply with any of its terms. Upon termination, you agree that the Software and accompanying materials, and all copies thereof, will be destroyed. This Agreement is governed by the laws of the State of Texas, without regard to principles of conflicts of laws. Each provision of this Agreement is severable. If a provision is found to be unenforceable, this finding does not affect the enforceability of the remaining provisions of this Agreement. This Agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this Agreement. Because this waiver may not be effective in some jurisdictions, this waiver may not apply to you. You acknowledge that you have read this Agreement, that you understand it, that you agree to be bound by its terms, and that this is the complete and exclusive statement of the Agreement between you and Dell regarding the Software. Supplemental Terms for EMC Software You may use one copy of the Software on only one computer or device at a time for your own internal business purposes. You shall not, without Dell's prior written consent copy, provide, disclose or otherwise make available Software in any form to anyone other than your employees, consultants or independent contractors who shall use the Software in a manner that is consistent with this Agreement. Notwithstanding anything to the contrary in the Agreement, licenses to Software are non- exclusive, non-transferable and non-sub licensable and subject to the restriction that the Software be used solely in conjunction with the equipment (storage system or switch/hub) or related central processing unit for which it was licensed. (Rev.110711)42 Important Information CAUTION: General Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your equipment and working environment from potential damage. NOTE: In this section, equipment refers to all portable devices (computers, port replicators, media bases, docking stations, printers, and similar devices), desktop computers, and monitors. After reading this section, be sure to read the safety instructions pertaining to your specific equipment. IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell™ products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient. SAFETY: General Safety When setting up the equipment for use:

• Place the equipment on a hard, level surface. Leave 10.2 cm (4 in) minimum of clearance on all vented sides of the printer to permit the airflow required for proper ventilation. Restricting airflow can damage the printer or cause a fire.

• Do not stack equipment or place equipment so close together that it is subject to re- circulated or preheated air. NOTE: Review the weight limits referenced in your computer documentation before placing a printer, a monitor, or other devices on top of your computer.

• Ensure that nothing rests on your equipment's cables and that the cables are not located where they can be stepped on or tripped over.

• Do not place your equipment in a closed-in wall unit or on a bed, sofa, or rug.

• Keep your device away from radiators and heat sources.

• Keep your equipment away from extremely hot or cold temperatures to ensure that it is used within the specified operating range.

• Do not push any objects into the air vents or openings of your equipment. Doing so can cause fire or electric shock by shorting out interior components.

• Avoid placing loose papers underneath your device. Do not place your device in a closed-in wall unit, or on a soft, fabric surface such as a bed, sofa, carpet, or a rug. When operating your equipment:

• Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement.

• Do not use AC powered equipment during an electrical storm.

• If your device includes an integrated or optional (PC card) modem, disconnect the modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line.Important Information 43

• If your device includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCC compliant RJ- 11 modular plug.

• Do not spill food or liquids on your equipment.

• Before you clean your equipment, disconnect it from the electrical outlet. Clean your device with a soft cloth dampened with water. Do not use liquids or aerosol cleaners, which may contain flammable substances.

• Clean the Printer display with a soft, clean cloth and water. Apply the water to the cloth, then stroke the cloth across the display in one direction, moving from the top of the display to the bottom. Remove moisture from the display quickly and keep the display dry. Long-term exposure to moisture can damage the display. Do not use a commercial window cleaner to clean your display.

WARNING: Do not operate your equipment with any cover(s) (including external or

internal covers, bezels, filler brackets, front-panel inserts, etc.) removed.

• If your equipment does not operate normally — in particular, if there are any unusual sounds or smells coming from it — unplug it immediately and contact an authorized dealer or service center. SAFETY: Laser Printer Dell Laser Printers are classified as Class 1 Laser Products and comply with FDA performance standards for laser products except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007, and to IEC 60825-1:2007 (for USA & CANADA) / IEC 60825-1:2014 (for others) Safety of Laser Products. The radiation from the lasers emitted inside the printer is completely confined within protective housings and external covers, and the laser beam cannot escape during any phase of normal user operation.

WARNING: Using controls, making adjustments, or performing procedures other than

those specified in your user documentation or in instructions provided to your by Dell may result in exposure to hazardous radiation. SAFETY: When Working Inside Your Device Do not attempt to service the equipment yourself, except as explained in your Dell documentation or in instructions otherwise provided to you by Dell. Always follow installation and service instructions closely. SAFETY: General Power Safety Observe the following guidelines when connecting your equipment to a power source:

• Check the voltage rating before you connect the equipment to an electrical outlet to ensure that the required voltage and frequency match the available power source.

• Also, ensure that your printer and attached devices are electrically rated to operate with the AC power available in your location.44 Important Information

• Do not plug the equipment power cables into an electrical outlet if the power cable is damaged.

• To prevent electric shock, plug the equipment power cables into properly grounded electrical outlets. If the equipment is provided with a 3-prong power cable, do not use adapter plugs that bypass the grounding feature, or remove the grounding feature from the plug or adapter.

• If you use an extension power cable, ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable.

• If you must use an extension cable or power strip, ensure the extension cable or power strip is connected to a wall power outlet and not to another extension cable or power strip. The extension cable or power strip must be designed for grounded plugs and plugged into a grounded wall outlet.

• If you are using a multiple-outlet power strip, use caution when plugging the power cable into the power strip. Some power strips may allow you to insert a plug incorrectly. Incorrect insertion of the power plug could result in permanent damage to your equipment, as well as risk of electric shock and/or fire. Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip.

• Be sure to grasp the plug, not the cable, when disconnecting equipment from an electric socket. If your equipment uses an AC adapter:

• Use only the Dell provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion. NOTE: Refer to your system rating label for information on the proper adapter model approved for use with your device.

• Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use it to run the printer. Do not cover the AC adapter with papers or other items that will reduce cooling; also, do not use the AC adapter inside a carrying case.

• The AC adapter may become hot during normal operation of your printer. Use care when handling the adapter during or immediately after operation.

• It is recommended that you lay the adapter on the floor or desk so that the green light is visible. This will alert you if the adapter should accidentally go off due to external effects. If for any reason the green light goes off, disconnect the AC power cord from the wall for a period of ten seconds, and then reconnect the power cord.

• For AC adapters that are set in the printer, unplug the power cable first before pulling out the AC adapter. If your equipment uses a replaceable battery:

WARNING: There is a danger of a new battery exploding if it is incorrectly installed.

Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.Important Information 45 SAFETY: If Your Device Gets Wet

WARNING: Before you begin any of the procedures in this section, see the "CAUTION:

General Safety Instructions" on page 42.

WARNING: Perform this procedure only after you are certain that it is safe to do so. If the

printer is connected to an electrical outlet, turn off the AC power at the circuit breaker, if possible, before attempting to remove the power cables from the electrical outlet. Use the utmost caution when removing wet cables from a live power source.

Disconnect the power cord plug from the electrical outlet. If provided with an AC adapter, disconnect the AC adapter from the electrical outlet first. Then, if possible, disconnect the AC adapter from the device.

Turn off any attached external devices, then disconnect them from their power sources, and then from the device.

Contact Dell support (see your User's Guide

Owner's Manual for the appropriate contact information). NOTE: See the "(Rev. 092611)" on page 13 of this document or separate paper warranty document that shipped with your printer for information on your warranty coverage. SAFETY: If You Drop or Damage Your Printer

WARNING: Before you begin any of the procedures in this section, see the "CAUTION:

General Safety Instructions" on page 42.

WARNING: If any internal components can be seen through damaged portions, or if smoke

or unusual odors are detected, disconnect the device from the electrical outlet and contact Dell support. See your User's Guide

Owner's Manual for the appropriate contact.

Save and close any open files, exit any open programs, and shut down the computer.

Turn off the printer and disconnect from the power source, and then disconnect from the computer.

Turn off any attached external devices, and disconnect them from their power sources and then from the computer.

Connect the printer to the power source and turn on the printer. If the device does not start, or if and smoke or unusual odors are detected, or you cannot identify the damaged components, contact Dell (see your User's Guide or Owner's Manual for the appropriate contact information). NOTE: See the "(Rev. 092611)" on page 13 or a separate paper warranty document that shipped with your printer for information on your warranty coverage.46 Important Information Equipment Protection Instructions Observe the following safe-handling guidelines to help prevent damage to your equipment: CAUTION: When taking equipment from low-temperature conditions into a warmer environment or from high-temperature conditions into a cooler environment, allow the equipment to acclimate to room temperature and for any condensation that may have formed to evaporate before turning on power to avoid damage to the equipment.

• Protect your equipment from environmental hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight.

• If your device has both a modem RJ-11 connector and a network RJ-45 connector, which look alike, make sure that you insert the telephone cable into the RJ-11 connector, not the RJ-45 connector. Protecting Against Electrostatic Discharge

WARNING: Disconnect product from mains power source in accordance with product-

specific safety information located within this document. Electrostatic discharge (ESD) events can harm electronic components inside your printer or computer. Under certain conditions, ESD may build up on your body or an object, such as a peripheral, and then discharge into another object, such as your printer or computer. To prevent ESD damage, you should discharge static electricity from your body before you interact with any of your equipment’s internal electronic components, such as a memory module. You can protect against ESD and discharge static electricity from your body by touching a metal grounded object (such as an unpainted metal surface on your printer's or computer’s I/O panel) before you interact with anything electronic. When connecting a peripheral (including handheld digital assistants) to your printer or computer, you should always ground both yourself and the peripheral before connecting it to the printer or computer. In addition, as you work inside the printer, periodically touch a metal-grounded object to remove any static charge your body may have accumulated. You can also take the following steps to prevent damage from electrostatic discharge:

• When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component. Just before unwrapping the antistatic package, be sure to discharge static electricity from your body.

• When transporting a sensitive component, first place it in an antistatic container or packaging. Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic floor pads and work bench pads.Important Information 47 Environmental Considerations Recycling Information Dell recommends that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally sound manner. Potential methods include reuse of parts or whole products and recycling of products, components, and/or materials. For specific information on Dell’s worldwide recycling programs, see www.dell.com/recyclingworldwide. Waste Electrical and Electronic Equipment (WEEE) Directive This label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For information on how to recycle this product responsibly in your country, please visit: www.dell.com/recycle. Registration, Evaluation, Authorization of Chemicals (REACH) REACH is the European Union (EU) chemical substances regulatory framework. Information on substances of very high concern contained in Dell products in a concentration above 0.1 % weight by weight (w/w) can be found at www.dell.com/REACH. Batteries Directive - Information for Users In the European Union, this label indicates that the batteries in this product should be collected separately and not be disposed of with household waste. Substances in batteries can have a potential negative impact on health and environment and you have a role in recycling waste batteries thus contributing to the protection, preservation and improvement of the quality of environment. You should contact your local authority or retailer for details of the collection and recycling schemes available. Alternatively please visit www.dell.com/recycle. ENERGY STAR Compliance Any Dell™ product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Dell.48 Important Information ENERGY STAR Emblem The EPA's ENERGY STAR program is a joint effort between the EPA and manufacturers to reduce air pollution by promoting energy-efficient products. You can help reduce electricity usage and its side effects by turning off your product when it is not in use for extended periods of time, particularly at night and on weekends. Mercury Statement In the European Union, this label indicates that the batteries in this product should be collected separately and not be disposed of with household waste. Substances in batteries can have a potential negative impact on health and environment and you have a role in recycling waste batteries thus contributing to the protection, preservation and improvement of the quality of environment. You should contact your local authority or retailer for details of the collection and recycling schemes available. Alternatively please visit www.euro.dell.com/recycling. Perchlorate Material This product’s coin-cell battery may contain perchlorate and may require special handling when recycled or disposed of. For more information, see www.dtsc.ca.gov/hazardouswaste/perchlorate. Regulatory Information For regulatory notice information concerning Electromagnetic Compatibility (EMC) as well as regulatory text applicable to Wireless and Modem features that may be included with your Printer, please go to the following location on Dell Inc.'s Regulatory Compliance Homepage: www.dell.com/regulatory_compliance_printers. Hgwww.dell.com | dell.com/support Imprimantes Dell™ Informations importantesRemarques, précautions et avertissements REMARQUE : une REMARQUE attire votre attention sur des informations importantes qui vous aideront à mieux utiliser votre imprimante. PRÉCAUTION : une PRÉCAUTION indique un risque d'endommagement du matériel ou de perte de données et vous indique comment éviter le problème.