1093170 - Steam cleaner Rug Doctor - Free user manual and instructions

USER MANUAL 1093170 Rug Doctor

Model Number: 93140 series

Motorized brush for use on:

CARPETS

HIGHTRAFFIC AREAS

STAIRS

UPHOLSTERY

RugDoctor®

Founded by a professional carpet cleaner in 1972, the first machines were designed and built for professional use. A brand was born and soon after, Rug Doctor launched the first rental program that made professional-grade carpet cleaning machines available to the public. More than 40 years later, Rug Doctor has grown to become a household name and continues as the leader in carpet care rental systems with powerful machines and innovative products.

3 Safety Instructions
4 Quick Start
5 Parts, Components
6 How To Clean / Features
11 Troubleshooting & Replacement Parts
13 Warranty Information

Retain for your records: To save time if calling Customer Service for information about your Rug Doctor® machine, it is recommended that you record your machine information below.
Serial #:
Model #:
Date of Purchase:

Rug Doctor, LLC

4701 Old Shepard Place

Plano, Texas 75093

consumer/[e-mail]

IMPORTANT SAFETY INSTRUCTIONS

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY OR PROPERTY DAMAGE:

Please read all instructions before using. When using an electrical appliance, basic precautions should always be followed, including the following:

SAVE THESE INSTRUCTIONS

To avoid scalding or burns, use caution when handling hot tap water to fill tanks. Do not boil or microwave water to be used in machine.

Do not leave appliance unattended when plugged in or while it is on. Unplug from outlet when not in use and before servicing.

To reduce the risk of fire and electric shock due to internal component damage, use only Rug Doctor cleaning products intended for use with this appliance. See the Cleaning Product section of this manual.

Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close attention and adult supervision is necessary when used near children. Do not allow children to place their body parts in or near openings and moving parts.

Use only as described in this manual. Use only manufacturer's recommended products.

Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, stop using and return it to a service center.

Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

Do not handle plug or appliance with wet hands.

Do not put any object into openings. Do not use if any opening is blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

Turn off all controls before unplugging.

Product contains chemicals known to the State of California to cause cancer and birth defects.

Use extra care when cleaning on stairs.

Do not use to pick up flammable or combustible liquids or materials such as gasoline, certain paints or use in areas where they may be present.

Do not use to pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

Do not place in or pick up caustic or toxic materials (Such as, bleach, ammonia, toilet bowl cleaner and drain cleaners) with machine.

Connect to a properly grounded outlet only. See "Grounding Instructions."

Use only on surfaces moistened by cleaning process or small spills. Do not place or submerge machine in standing water or try to clear flooded areas.

A Do not clean over floor electrical outlets.

The use of an extension cord is not recommended. Failure to follow the foregoing instructions may expose the user to the possibility of electric shock, personal injury and/or death.

When clean water tank runs out stop using and follow instructions to refill.

Do not operate without tanks or in any manner inconsistent with above warnings or the operating instructions set fourth in this manual.

WARNING

Improper connection of equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance—If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 120-volt circuit and has a grounded plug that looks like the plug illustrated in Figure A. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adapter should be used with this appliance.

Grounding Instructions

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce

the risk of electric shock. This appliance is equipped with a cord having an equipment grounding conductor and

grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

CLEANING TIPS

1. Before you begin, review the safety warnings found in the front of this manual.
2. Always test color fastness before using on carpets and upholstery.
   a. Wet an inconspicuous area with a small amount of cleaner
   b. After 1-2 minutes, blot with a paper towel and check for color transfer.
3. Using a normal dry vacuum cleaner, vacuum the area you want to deep clean to remove loose dirt before using the Rug Doctor Deep Carpet Cleaner machine.
4. Pre-treat any special problem areas with appropriate Rug Doctor cleaning solutions (reference cleaning products on manual Page 5 and www.rugdoctor.com).

QUICK START

1. Raise the HANDLE by pulling the handle upward. Lift the handle into the upright position. (Fig. 1)
2. Remove the CLEAN WATER TANK by grasping the TANK HANDLE and lifting straight up. (Fig. 2). Loosen the TANK LID by turning counter clockwise and remove from the machine, set aside. Fill the tank with hot tap water to the "CLEAN WATER FILL LINE". DO NOT USE BOILED OR MICROWAVED WATER IN TANK.
3. The TANK LID is also the "Soap" measure. (Fig. 3) Fill the lid with Rug Doctor cleaning solution to the desired level (measured in ounces). Follow instructions on the cleaning solution bottle for best results. Pour the cleaning solution into the CLEAN WATER TANK and replace the lid. Turn clockwise to tighten. Place the CLEAN WATER TANK back in the machine, making sure it is secure.
4. Check the POWER SWITCH to make sure it is in the "off" position.
5. Unwrap the POWER CORD and plug in to an outlet. Note: Rotate the top CORD WRAP HOOK to release the cord for easy unwrapping.
6. To clean RUG/CARPET position the machine and turn the POWER SWITCH toward the "RUG" setting.
7. Depress the "SOAP & SCRUB" button on the top of the handle while pulling the machine slowly and steadily backward in a straight line. (Fig. 4)
8. Use the SUPER BOOST SPRAY knob to select your desired level of deep cleaning. (Fig. 5). For moderately/heavy soiled or high-traffic carpets set the SUPER BOOST SPRAY to "ON". (See SUPER BOOST CLEANING instructions found on Page 7 for more information).
9. Release the "SOAP & SCRUB" button 6 to 12 inches before ending each pass to stop cleaning solution. Tilt the machine back and push it forward to start a new backward cleaning pass.
10. When the "CLEAN WATER TANK" is empty, re-fill using the TANK REFILLING instructions found on Page 8.
11. To clean upholstery, stairs, spots and stains see the UPHOLSTERY TOOL instructions found on Page 9.
12. Wrap the UPHOLSTERY TOOL around the TOOL CADDY. The TOOL CADDY is removable and can be stored on-board or hung on a hook. See Page 5 for UPHOLSTERY TOOL CADDY wrapping instructions.

4 rugdoctor.com 1-800-784-3628

(Fig.1)

(Fig. 2)

(Fig. 3)
(Fig. 4)

(Fig. 5)

PRODUCT PARTS, COMPONENTS

Complete Tool Caddy Wrap System

TOOL CADDY WRAP SYSTEM

STEP 1 Insert large connector with hose up, secure in place.

STEP 2 Wrap the tool hose clockwise around the caddy 3 times.

STEP 3 Insert the Upholstery Hand Tool into place with the brush facing out. Secure the tool with the clips locking it in place.

STEP 4 Insert the small connector into the opening directly above the Upholstery Hand Tool final placement.

CLEANING SOLUTION

-RUG DOCTOR PROFESSIONAL OXY-STEAM 64 or 40oz products will thoroughly deep clean and brighten carpets while effectively removing dirt, soils and stains through oxygen-activated cleaning boosters.

-RUG DOCTOR PROFESSIONAL PET 64 or 40oz products will permanently remove pet stains and odors while deterring pets from remarking areas through its powerful, pro-enzymatic carpet cleaning formula. rugdoctor.com 1-800-784-3628

SETTING UP/ GET READY TO CLEAN

Your RUG DOCTOR DEEP CARPET CLEANER is ready to start cleaning right out of the box. No assembly required! Follow these simple instructions to start cleaning.

1. Raise the COLLAPSIBLE HANDLE into the upright position:

a. Raise the handle by pulling upward into the upright position. (Fig. 6)
b. For best results, lower the HANDLE to it's lowest position by pulling the HANDLE RELEASE lever upward. This will help keep the front nozzle in contact with the carpet at all times when pulling backwards.

1. Fill the CLEAN WATER TANK:

a. Remove the CLEAN WATER TANK by grasping the tank HANDLE and lifting straight up. (Fig. 7)
b. Loosen the TANK LID by turning counter clockwise and remove from the machine, set aside.
c. Fill the tank with hot tap water to the "CLEAN WATER FILL LINE". DO NOT USE BOILED OR MICROWAVED WATER IN TANK.

d. The TANK LID is also the "Soap" measure. Fill the lid with Rug Doctor cleaning solution to the desired level (measured in ounces).

Follow instructions on the cleaning solution bottle for best results. (Fig. 8)

e. Pour the cleaning solution into the CLEAN WATER TANK and replace the lid. Turn clockwise to tighten.
f. Place the CLEAN WATER TANK back in the machine, making sure it is secure.
g. Check the POWER SWITCH to make sure it is in the "off" position.
h. The POWER CORD will come wrapped and tied. Release the POWER CORD and plug in to a grounded outlet.

i. NOTE: The machine was designed with convenient Rotating CORD WRAP HOOKS to store and CORD on-bard. The CORD WRAP HOOKS on the handle rotate to easily release the power cord.

(Fig. 6)

(Fig. 7)

(Fig. 8)

DO NOT USE BOILED OR MICROWAVED WATER IN TANK. Doing so could result in scalding or burns. Not recommended for use on wool, jute, sisal carpets and rugs. Doing so could damage material and void warranty on machine. Do not walk on wet carpet.

HOW TO CLEAN / FEATURES

You're now ready to deep clean your carpets and rugs. Your RUG DOCTOR DEEP CARPET CLEANER has innovative features: DUAL CROSS ACTION BRUSHES to clean deep down in carpet and SUPER BOOST SPRAY empowers you to customize your clean for high-traffic and heavily soiled areas.

DUAL CROSS ACTION BRUSHES

Your Rug Doctor Deep Carpet Cleaner uses DUAL CROSS ACTION BRUSHES. Two brushes under the machine deep clean all sides of the carpet fibers. This innovative technology deep cleans each carpet fiber, then grooms and polishes the carpet - all in one cleaning pass.

1. With the machine POWER CORD plugged in to a grounded outlet turn the machine on by pressing the POWER SWITCH down toward the "RUG" setting.

HOW TO CLEAN / FEATURES (CONT)

DUAL CROSS ACTION BRUSHES (CONT

1. The DUAL CROSS ACTION BRUSHES are activated by the "SOAP & SCRUB" button on the top of the handle. (Fig. 9)

a. The Vibrating-Oscillating Brush scrubs all sides of the carpet, deep cleaning each fiber from the base of the carpet.
b. The Roller Brush grooms and polishes the carpet, leaving it looking clean and finished. Note: Your Rug Doctor Deep Carpet Cleaner also features Side Brushes for edge cleaning along carpets.

SUPER BOOST CLEANING

Not every carpet needs the same level of deep clean, some need a SUPER BOOST. Use the "SUPER BOOST SPRAY" setting on the machine for an extra "boost" in cleaning heavily soiled and high-traffic areas.

1. Use the SUPER BOOST SPRAY knob to select your desired level of deep cleaning. (Fig. 10)

a. SUPER BOOST "OFF": For lightly soiled carpets set the SUPER BOOST SPRAY on the machine to "OFF". The machine will spray cleaning solution onto the carpet under the machine. As you pull the machine backward, you'll see the solution dirt from the carpet being suctioned into the machine.
b. SUPER BOOST "ON": For moderately/heavy soiled or high-traffic carpets set the SUPER BOOST SPRAY on the machine to "ON". The machine will spray additional cleaning solution from the "SUPER BOOST SPRAY" nozzle.

1. Position the machine on carpet and push the POWER SWITCH down toward the "RUG" setting.
2. Press the "SOAP & SCRUB" button on the top of the handle while pulling the machine slowly and steadily backward in a straight line. (Fig. 9)
3. Release the "SOAP & SCRUB" button 6 to 12 inches before ending each pass to stop cleaning solution. Tilt the machine back and push it forward to start a new backward cleaning pass.

EMPTYING THE WASTE WATER TANK

1. Empty the WASTE WATER TANK before the dirty water reaches the "Full Line" (Fig. 11).
2. Turn off the machine using the POWER SWITCH.
3. Remove the WASTE WATER TANK from the machine by grasping the tank HANDLE and lifting straight up. (Fig. 12)
4. Unscrew the WIDE OPENING LID and pour out the dirty water. (Fig. 13). Dirty water should be poured into a toilet or outside, do not pour into sink or tub.
5. Rinse the inside of the WASTE WATER TANK and replace the WIDE OPENING LID, firmly tighten the lid.
6. Place the tank back on the machine by setting is straight down on the base until it is secure. (Fig. 14)

REFILLING THE CLEAN WATER TANK

1. When the unit no longer sprays water, check the CLEAN WATER TANK to see if it's empty.
2. If the CLEAN WATER TANK is empty, turn off the machine using the POWER SWITCH.

(Fig. 9)

(Fig. 10)

(Fig.11)

(Fig. 12)

(Fig. 13)

(Fig. 14)

HOW TO CLEAN / FEATURES (CONT)

REFILLING THE CLEAN WATER TANK (CONT)

1. Remove the CLEAN WATER TANK by grasping the TANK HANDLE and lifting straight up. (Fig. 15)
2. Loosen the TANK LID by turning counter clockwise and remove from the machine, set aside. Fill the tank with hot tap water to the "CLEAN WATER FILL LINE". (Fig. 16). DO NOT BOIL OR MICROWAVE WATER.
3. The TANK LID is also the "Soap" measure. (Fig. 17). Fill the lid with Rug Doctor cleaning solution to the desired level (measured in ounces). Follow instructions on the cleaning solution bottle for best results.
4. Pour the cleaning solution into the CLEAN WATER TANK and replace the lid. Turn clockwise to tighten.
5. Place the CLEAN WATER TANK back in the machine, making sure it is secure.

CLEANING UP/STORAGE AFTER USE

After you've used your RUG DOCTOR DEEP CARPET CLEANER follow these easy steps for quick clean-up and storage for your machine.

1. Turn the machine off by pressing the POWER SWITCH down toward the "OFF" setting.
2. Unplug the POWER CORD from the outlet and wrap it around the ROTATING CORD HOOKS.
3. Empty the CLEAN WATER TANK (if necessary), rinse and replace on the machine.
4. Empty the WASTE WATER TANK then rinse, clean and dry before placing back on the machine base.

a. WIDE OPENING LID opening is designed to fit your hand inside to thoroughly clean, rinse and dry to store a fresh and clean tank. (Fig. 7)

1. Move the machine to a closet or storage place. Use the HANDLE RELEASE lever to collapse the HANDLE for convenient and compact storage. (Fig. 18). Tip: Let the machine brushes dry before putting the machine away.

CLEANING UPHOLSTERY, STAIrs AND STAINS, USING THE UPHOLSTERY TOOL

SETTING UP/GETTING READY TO CLEAN

Your RUG DOCTOR DEEP CARPET CLEANER is ready to start cleaning right out of the box. No assembly required! Follow these simple instructions to start cleaning.

1. Wrap the UPHOLSTERY TOOL around the TOOL CADDY. The TOOL CADDY is removable and can be stored on-board or hung on a hook

a. UPHOLSTERY TOOL CADDY wrapping instructions. (Fig. 19). See Page 5 for UPHOLSTERY TOOL CADDY wrapping instructions.

1. Raise the COLLAPSIBLE HANDLE into the upright position

2. Fill the CLEAN WATER TANK:

a. Remove the CLEAN WATER TANK by grasping the tank HANDLE and lifting straight up. (Fig. 15)
b. Loosen the TANK LID by turning counter clockwise and remove from the machine, set aside.

(Fig. 15)

(Fig.16)

(Fig. 17)

(Fig. 17)

(Fig. 18)

(Fig. 19)

CLEANING UPHOLSTERY, STAIrs AND STAINS, USING THE UPHOLSTERY TOOL

SETTING UP/GETTING READY TO CLEAN (CONT)

Your RUG DOCTOR DEEP CARPET CLEANER is ready to start cleaning right out of the box. No assembly required! Follow these simple instructions to start cleaning.

1. Fill the CLEAN WATER TANK:

c. Fill the tank with hot tap water to the "CLEAN WATER FILL LINE". DO NOT USE BOILED OR MICROWAVED WATER IN TANK.
d. The TANK LID is also the "Soap" measure. Fill the lid with Rug Doctor cleaning solution to the desired level (measured in ounces). Follow instructions on the cleaning solution bottle for best results. (Fig. 20)
e. Pour the cleaning solution into the CLEAN WATER TANK and replace the lid. Turn clockwise to tighten.
f. Place the CLEAN WATER TANK back in the machine, making sure it is secure.
4. Rotate the CORD WRAP HOOK on the handle to release the power cord. Unwrap the POWER CORD and plug in to a grounded outlet. Making sure the POWER SWITCH is in the "OFF" (middle) position. (Fig. 21)

DO NOT USE BOILED OR MICROWAVED WATER IN TANK. Doing so could result in scalding or burns. Not recommended for use on wool, jute, sisal carpets and rugs. Doing so could damage material and void warranty on machine. Do not walk on wet carpet.

HOW TO CLEAN / FEATURES

CLEANING WITH THE UPHOLSTERY TOOL

You're now ready to deep clean your upholstery, stairs and carpet spots and stains. Your RUG DOCTOR DEEP CARPET CLEANER has an UPHOLSTERY TOOL and innovative TOOL CADDY. Designed to easily snap on and off back of the machine handle, the UPHOLSTERY TOOL CADDY hangs on a hook or peg when not in use. Simply snap the TOOL CADDY on-board to store the whole machine in one convenient and compact package.

1. Unwrap the UPHOLSTERY TOOL from the CADDY. (Fig. 22)
2. Open the WASTE WATER PORT by pulling on the black rubber plug out. (Fig. 23)
3. Insert the UPHOLSTERY TOOL connection into the WASTE WATER PORT on the front of the WASTE WATER TANK by lining up the "O" icons on the tank and the TOOL. (Fig. 24)
4. Lock the TOOL into place by rotating to the right, the icon will be straight up. (Fig. 25)
5. Connect the SOLUTION HOSE to the "TOOL CLEAN PORT" located on the top of the machine. (Fig. 26)

(Fig. 20)

(Fig. 21)

(Fig. 22)

(Fig. 23)

(Fig. 24)

(Fig. 25)

HOW TO CLEAN / FEATURES (CONT)

CLEANING WITH THE UPHOLSTERY TOOL (CONT)

1. Turn the machine on by pressing the POWER SWITCH down toward the "TOOL" setting. (Fig. 27)
2. Position the UPHOLSTERY TOOL in front of the area or stain you want to deep clean.
3. Squeeze the "SOAP" trigger on the handle to begin cleaning. (Fig. 28)
4. While squeezing the trigger, move the tool back and forth over the area you want to clean, making sure to press the suction nozzle down into the surface. (Fig. 29)
5. Release the "SOAP" trigger when complete, excess water can be removed by making additional passes with the tool without squeezing the "SOAP" trigger. This may permit faster drying.
6. Leave the machine on for 15 seconds after cleaning to allow for all of the dirty solution to be collected into the WASTE WATER TANK.

EMPTYING THE WASTE WATERTANK

See instruction on Page 7

REFILLING THE CLEAN WATER TANK

See instruction on Page 6

STORING THE UPHOLSTERY TOOL ON THE TOOL CADDY

1. The Tool Caddy is labeled so you can wrap the upholstery tool hose securely for storage. Also see instruction on Page 5. (Fig. 30)
2. The TOOL CADDY can be easily removed and replaced on the unit. Simply lift up to remove. To replace back on the unit, align the connection hooks on the back with the connection inlets on the back of the HANDLE. (Fig. 31)

CLEANING UP/STORAGE AFTER USE

After you've used your RUG DOCTOR DEEP CARPET CLEANER Upholstery Tool follow these easy steps for quick clean-up and storage for your machine.

1. Turn the machine off by pressing the POWER SWITCH down toward the "OFF" setting.
2. Unplug the POWER CORD from the outlet and wrap it around the ROTATING CORD HOOKS.
3. Empty the CLEAN WATER TANK (if necessary), rinse and replace on the machine.
4. Empty the WASTE WATER TANK then rinse, clean and dry before placing back on the machine base.

a. WIDE OPENING LID opening is designed to fit your hand inside to thoroughly clean, rinse and dry to store a fresh and clean tank. (Fig. 32)

1. Move the machine to a closet or storage place. Use the HANDLE RELEASE lever to collapse the HANDLE for convenient and compact storage. (Fig. 33)

(Fig. 27)

(Fig. 28)

(Fig. 29)

(Fig. 30)

(Fig. 31)

(Fig. 32)

(Fig. 33)

TROUBLE SHOOTING

Problem Possible Reason How to Fix
No Power Power cord not plugged inPower button not pressed	Plug power cord into wall outletPress unit power button on
No / Low Spray Not pressing spray triggerClean Water / solution tank is empty or lowClean Water tank is not seated or installed correctlySpray is clogged	Press spray triggerFill Clean Water tank with water and solutionsLift Up Clean Water tank, and place back into positionClean spray tip
No / Low Suction Dirty Water / collection tank Is fullDirty Water / collection tank is not seated / installed correctly	Empty Dirty Water / collection tankLift Up Dirty Water / collection tank and place back into position
Rotating Brush Doesn't Rotate	Not Pressing Soap and Scrub ButtonIf something gets lodged in the brush roll, Brush will stop rotating	Press Soap and Scrub Button on HandleTurn Unit off and back on to reset the brush roll
Vibrating Oscillating Brush doesn't vibrate or oscillate	Not Pressing Soap and Scrub ButtonIf something gets lodged in the brush roll, Brush will stop rotating	Press Soap and Scrub Button on HandleTurn Unit off and back on to reset the brush roll
No/Low Spray from the Upholstery Tool	Not Pressing Spray TriggerUpholstery Solution Plug not installed correctly on Tool Clean PortClean Water/Solution Tank Empty/LowClean Water Tank Is Not Seated/Installed Correctly	Press Spray TriggerMake sure symbols are aligned when installingFill Clean Water Tank with Water and SolutionLift Up Clean Water tank and place back into position
No/Low Suction from the Upholstery Tool	Dirty Water/Collection Tank Is FullDirty Water/Collection Tank is Not Seated/ Installed CorrectlyUpholstery Vacuum Plug in not installed correctly on the Tool Waste Port	Empty Dirty Water/ Collection TankLift Up Dirty Water/ Collection tank and place back into positionMake sure symbols are aligned when installing

CALL 1-800-RUGDOCT (1-800-784-3628) if problem is not resolved

REPLACEMENT PARTS

Accessories and replacement parts are available for your RUG DOCTOR DEEP CARPET CLEANER by calling "Rug Doctor Customer Service 1-800-RUGDOCT (1-800-784-3628) or visiting www.rugdoctor.com.

Replacement Parts Image Part #
Waste Water Tank Assembly 93276
Clean Water Tank Assembly 93277
Upholstery Tool 93270
Basic Tool Caddy 93271

WARRANTY INFORMATION

Two (2) Year Limited Consumer Warranty

Rug Doctor gives the original purchaser, who retains proof of purchase, from Rug Doctor or an authorized Rug Doctor dealer, this limited warranty ("warranty") for your Deep Carpet Cleaner machine acquired for normal household use (commercial or rental use is excluded). You are responsible to notify Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Deep Cleaning machine.

What Does This Warranty Cover / How Long Does The Warranty Last

Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship within two (2) years of purchase. This warranty applies to machines used for normal household purposes only.

What The Warranty DOES NOT Cover

The following exclusions apply to machine and part(s) failures due to: 1) normal wear and tear; 2) machine alterations and 3) abuse or misuse of the machine, including use not in accordance with this "Instruction Guide." This warranty does not provide for a refund of the purchase price. For best operating efficiency and cleaning, use of Rug Doctor products is recommended. Use of the machine for rental voids the warranty and is not permitted under Federal Law (see "UNAUTHORIZED USE" statement below). Commercial use is excluded under this warranty except as set forth in the "ONE YEAR LIMITED COMMERCIAL WARRANTY" below. RUG DOCTOR IS NOT LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY NATURE INVOLVING THE PURCHASE/USE OF YOUR CARPET CLEANING MACHINE. IN NO EVENT SHALL RUG DOCTOR'S LIABILITY EXCEED THE PURCHASE PRICE OF THE MACHINE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS IS RUG DOCTOR'S EXCLUSIVE WARRANTY FOR THIS PRODUCT. ALL OTHER WARRANTYES, WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. THE IMPLIED WARRANTYES OF A MERCHANTS' ABILITIES AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO 2 YEARS FROM THE DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE.

Expenses

If a machine is returned to a warranty center for repair within thirty (30) days of original purchase, Rug Doctor will pay the freight charges both to a warranty center and back to you. Thereafter, you may be directed to take the machine to a local repair center or required to ship the machine to a Rug Doctor warranty center should additional repairs be required during the warranty period. You will be responsible to pay any freight charges for shipment to the warranty center for repairs occurring after the initial thirty (30) days. Rug Doctor will pay the freight charges back to you.

How State Laws Apply

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

How Do I Get Service Under This Warranty?

TO OBTAIN WARRANTY ASSISTANCE, please call 1-800 RUG DOCTOR (1-800-784-3628) (8 am to 5 pm Mon - Fri CST) or e-mail consumer. [e-mail]. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Please explain the nature of the problem. Rug Doctor will review all the facts involved and advise you as to recommended procedure. We recommend you keep the original carton and packing materials.

Rug Doctor, LLC

4701 Old Shepard Place

Plano, Texas 75093

E-mail: consumer. [e-mail]

Web Site: www.rugdoctor.com

Unauthorized Use

Use of this carpet cleaning machine with Rug Doctor trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. Section 1114(I) and 15 U.S.C. Section 1125(a).

Site Web: www.rugdoctor.com