GAGGENAU VG264220CA - Cooker

VG264220CA - Cooker GAGGENAU - Free user manual and instructions

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USER MANUAL VG264220CA GAGGENAU

Use and care manual 2

IMPORTANT SAFETY INSTRUCTIONS 4

Fire Safety 6

Gas Safety 7

Burn Prevention 8

Child Safety 9

Cleaning Safety 9

Cookware Safety 10

Proper Installation and Maintenance 10

Proposition 65 Warning: 11

Causes of Damage 11

Environmental protection 12

Saving energy 12

Getting to know your appliance 13

Gas cooktop 13

Display on the illuminated ring 13

Individual parts of the burner 13

Operating the appliance 14

Turning on 14

Lighting manually 14

Thermo-electric flame monitoring 14

Turning off 15

Residual heat display 15

Table of settings and tips 15

Tips for cooking and roasting 15

Notes regarding cookware 16

Appropriate Cooking Vessels 16

Information for Use 16

Cleaning and maintenance 17

Cleaning the appliance 17

Burnt-on dirt 18

Faults - What to Do? 19

Customer Service 20

Additional information on products, accessories, replacement parts and services can be found at www.gaggenau.com and in the online shop www.gaggenau.com/zz/store

Safety Definitions

WARNING

This indicates that death or serious injuries may occur as a result of non-observation of this warning.

CAUTION

This indicates that minor or moderate injuries may occur as a result of non-observation of this warning.

NOTICE

This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note: This alerts you to important information and/or tips.

GAGGENAU VG264220CA - NOTICE - 1

WARNING:

If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

  • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
    WHAT TO DO IF YOU SMELL GAS

  • Do not try to light any appliance.

  • Do not touch any electrical switch.
  • Do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
  • If you cannot reach your gas supplier, call the fire department.

  • Installation and service must be performed by a qualified installer, service agency or the gas supplier.

GAGGENAU VG264220CA - WARNING: - 1

WARNING:

Never Operate the Top Surface Cooking Section of this Appliance Unattended

  • Failure to follow this warning statement could result in fire, explosion, or burn hazard that could cause property damage, personal injury, or death.
  • If a fire should occur, keep away from the appliance and immediately call your fire department.

DO NOT ATTEMPT TO EXTINGUISH AN OIL/GREASE FIRE WITH WATER.

GAGGENAU VG264220CA - WARNING: - 1

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

Fire Safety

Save these instructions.

Set the burner control so that the flame does not extend beyond the bottom of the pan.

Do not allow aluminum foil, plastic, paper or cloth to come in contact with a hot surface element, burner or grate. Do not allow pans to boil dry.

If the cooktop is near a window, forced air vent or fan, be certain that flammable materials such as window coverings do not blow over or near the burners or elements. They could catch on fire.

Always have a working smoke detector near the kitchen.

Never leave the cooktop unattended when in use. Boilovers cause smoking and greasy spillovers may ignite.

GAGGENAU VG264220CA - Fire Safety - 1

WARNING

TO REDUCE THE RISK OF A GREASE FIRE:

  1. Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
  2. Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
  3. Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
    4.Use proper pan size. Always use cookware appropriate for the size of the surface element.

In the event that personal clothing or hair catches fire, drop and roll immediately to extinguish flames.

Smother flames from food fires other than grease fires with baking soda. Never use water on cooking fires.

Take care that drafts like those from fans or forced air vents do not push the flames so that they extend beyond the edges of the pan.

Have an appropriate fire extinguisher available, nearby, highly visible and easily accessible near the appliance.

GAGGENAU VG264220CA - WARNING - 1

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

WARNING

TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING:

1.SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
2. NEVER PICK UP A FLAMING PAN - You may be burned.
3.DO NOT USE WATER, including wet dishcloths or towels - a violent steam explosion will result.
4.Use an extinguisher ONLY if:

  • You know you have a Class ABC extinguisher, and you already know how to operate it.
  • The fire is small and contained in the area where it started.
  • The fire department is being called.
  • You can fight the fire with your back to an exit.

Whenever possible, do not operate the ventilation system during a cooktop fire. However, do not reach through fire to turn it off.

Gas Safety

To prevent carbon monoxide build-up, do not block appliance air vents.

Have the installer show you where the gas shut-off valve is located.

For proper burner performance, keep igniters clean and dry.

If a burner goes out and gas escapes, open windows and doors. Wait until gas dissipates before using the appliance.

IMPORTANT SAFETY NOTICE: Burning gas cooking fuel generates some byproducts which are on the list of substances which are known by the State of California to cause cancer or reproductive harm. To minimize exposure to these substances, always operate this unit according to the instructions contained in this booklet and provide good ventilation.

WARNING

All igniters spark when any single burner is turned on. Do not touch any of the burners when the cooktop is in use.

If you smell gas, your installer has not done a proper job of checking for leaks. If the connections are not perfectly tight, you can have a small leak and, therefore, a faint smell. Finding a gas leak is not a "do-it-yourself" procedure. Some leaks can only be found with the burner control in the ON position and this must be done by a qualified service technician. See Warning,

GAGGENAU VG264220CA - WARNING - 1

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

WARNING

To prevent flare-ups all grates must be properly positioned on the cooktop whenever the cooktop is in use. Each of the feet must be placed into the corresponding dimples in the cooktop. Do not use a grate if the rubber feet are missing or damaged.

Keep the igniter ports clean for proper lighting performance of the burners. It is necessary to clean these when there is a boilover or when the burner does not light even though the electronic igniters click.

WARNING

To prevent flare-ups do not use the cooktop without all burner caps and all burner grates properly positioned.

WARNING

Do not clean or touch any of the burners when an extra low burner (if equipped) is in use. When the extra low burner automatically reignites the ignitor at the burner will spark.

WARNING

Use this appliance only for its intended use as described in this manual. NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating the appliance. Never use the appliance for storage.

Burn Prevention

DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS - Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing, potholders, or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among these areas are the cooktop and areas facing the cooktop.

WARNING

Risk of burns!

Only close the appliance cover once the appliance has cooled down.

Never turn on the appliance with the appliance cover closed. Don't set down food on appliance cover or use it for keeping food warm.

Do not heat or warm unopened food containers. Build-up of pressure may cause the container to burst and cause injury.

GAGGENAU VG264220CA - WARNING - 1

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crêpes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).

Use high heat settings on the cooktop only when necessary. To avoid bubbling and splattering, heat oil slowly, on no more than a low-medium setting. Hot oil is capable of causing extreme burns and injury.

Never move a pan of hot oil, especially a deep fat fryer. Wait until it is cool.

Secure all loose garments, etc., before beginning. Tie long hair so that it does not hang loose, and do not wear loose-fitting clothing or hanging garments, such as ties, scarves, jewelry, or dangling sleeves.

Child Safety

When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons.

Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer. This can damage the appliance, and the unit may tip over, potentially causing severe injury.

Do not allow children to use this appliance unless closely supervised by an adult. Children and pets should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play in its vicinity, whether or not the appliance is in use.

GAGGENAU VG264220CA - Child Safety - 1

CAUTION

Items of interest to children should not be stored in an appliance, in cabinets above an appliance or on the backsplash. Children climbing on an appliance to reach items could be seriously injured.

Cleaning Safety

IMPORTANT SAFETY NOTICE: The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential exposure to such substances. The burning of gas cooking fuel can generate some by-products which are on the list. To minimize exposure to these substances, always operate this unit according to the instructions contained in this manual and provide good ventilation.

GAGGENAU VG264220CA - Cleaning Safety - 1

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

WARNING

The burning of gas cooking fuel can create small amounts of Carbon Monoxide, Benzene, Formaldehyde and Soot. To minimize exposure to these substances the burners should be adjusted by a certified installer or agency to ensure proper combustion. Ensure proper ventilation with an open window or use a ventilation fan or hood when cooking with gas. Always operate the unit according to the instructions in this manual.

After a spill or boilover, turn off the burner and allow the cooktop to cool. Clean around the burner and burner ports. After cleaning, check for proper operation.

Cookware Safety

Hold the handle of the pan when stirring or turning food. This helps prevent spills and movement of the pan.

Use Proper Pan Size.

The use of undersized cookware will expose a portion of the heating element or burner to direct contact and may result in ignition of clothing. Select cookware having flat bottoms large enough to cover the surface heating unit. This appliance is equipped with one or more surface units of different sizes. Proper relationship of cookware to heating element or burner will also improve efficiency.

Always position handles of utensils inward so they do not extend over adjacent work areas, burners, or the edge of the cooktop. This reduces the risk of fires, spills and burns.

Adjust burner flame size so that it does not extend beyond the edge of the cookware. Proper relationship of cookware to burner flame reduces safety risks.

Proper Installation and Maintenance

Have the installer show you the location of the circuit breaker or fuse. Mark it for easy reference.

This appliance must be properly installed and grounded by a qualified technician. Connect only to properly grounded outlet. Refer to Installation Instructions for details.

This appliance is intended for normal family household use only. It is not approved for outdoor use. See the Statement of Limited Product Warranty. If you have any questions, contact the manufacturer.

Do not store or use corrosive chemicals, vapors, flammables or nonfood products in or near this appliance. It is specifically designed for use when heating or cooking food. The use of corrosive chemicals in heating or cleaning will damage the appliance and could result in injury.

WARNING

Failure to operate knobs properly may result in personal injury and damage to the appliance.

This appliance is not intended for operation with an external time switch or external remote control.

Do not operate this appliance if it is not working properly, or if it has been damaged. Contact an authorized service provider.

Do not repair or replace any part of the appliance unless specifically recommended in this manual. Refer all servicing to an authorized service provider.

To avoid electrical shock hazard, before servicing the appliance, switch power off at the service panel and lock the panel to prevent the power from being switched on accidentally.

Proposition 65 Warning:

This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

STATE OF CALIFORNIA PROPOSITION 65 WARNING:

WARNING

Cancer and Reproductive Harm - www.P65Warnings.ca.gov

Causes of Damage

NOTICE

RISK OF HEAT DAMAGE TO ADJACENT APPLIANCES OR KITCHEN UNITS:

If the appliance is in operation for an extended period, heat and moisture will be generated. Additional ventilation is required. Open the window or switch on an extractor hood that discharges the extracted air and moisture outside the building.

NOTICE

RISK OF DAMAGE TO THE APPLIANCE DUE TO THE BUILD-UP OF HEAT:

Do not heat roasters, frying pans or grill stones using more than one burner at a time.

NOTICE

OPERATIONAL FAULT:

Always turn the control knob to the "Off" position when the appliance is not being used.

Environmental protection

The sections below list a number of energy-saving tips and provide information on disposing of your appliance.

Saving energy

  • Choose a burner of roughly the same size as your pan. Place the cookware in the middle.
  • Use a small saucepan for small quantities. A larger, less full saucepan requires more energy.
    Always place suitable lids on saucepans. Cooking without a lid consumes significantly more energy. Use a glass lid so that you can see into the pan without having to lift the lid.
    Cook with a small amount of water. That saves energy. Vitamins and minerals in vegetables are preserved.
  • Switch to a lower heat setting when possible. As a result, you save energy.

Getting to know your appliance

In this section, we will explain the components and controls.

Gas cooktop

GAGGENAU VG264220CA - Gas cooktop - 1

GAGGENAU VG264220CA - Gas cooktop - 2

(Power of high-output burner: 3.0kW / 10,000 BTU/h

0 Pan support

8 Control knob:

0 = Burner switched off

Power level 1 = Lowest setting

Power level 9 = Highest setting

Direction of rotation to switch on

@ Power of standard-output burner: 1.9 kW / 6,500 BTU/h

Display on the illuminated ring

The control knob is encircled by an illuminated ring that indicates a number of statuses and functions.

Display screen Meaning
○ Off Appliance OFF
● Lit orange Appliance ON
● Slow flashing orange Appliance OFF
Residual heat indicator
● Flashing orangeAppliance fault
Call customer service.

Individual parts of the burner

Ensure that the burner parts are fitted in the correct position and are straight; otherwise, there may be ignition problems or problems during operation. The locking catches must engage in the relevant recesses.

GAGGENAU VG264220CA - Individual parts of the burner - 1

Burner lid
0 Burner head
8 Ignition plug
@ Thermocouple element for flame monitoring

Operating the appliance

Notes

  • Only use the accessories specified. Do not line the stainless steel recess (e.g. with aluminum foil).
  • Do not cover the ventilation openings on the back of the control panel.
  • The burner and ignition plug must be clean and dry.
  • Only light the burners if the pan supports and all burner parts are correctly fitted.
  • To ignite a burner, firmly press the control knob down as far as possible and hold it there, then turn it to the required position.
    Once ignited, press and hold the control knob for approx. 2 to 4 seconds to enable the heat sensor that opens the gas flow to heat up first.
  • If the flame does not ignite within 2 to 4 seconds, turn the control knob anti-clockwise to the lowest setting and, once ignited, turn it back to the highest setting. It can often be quicker to ignite the burner in the lowest setting because different gases have different ignition characteristics.
  • When one burner is ignited, an ignition spark will also be generated at all the other burners.
  • Do not touch the ignition plug while the gas appliance is being lit.
    It is important to keep the appliance clean. If the ignition plugs are dirty, this may cause ignition problems. Clean the ignition plugs regularly with a small, non-metallic brush. Take care to prevent the ignition plugs from suffering any heavy knocks.

Turning on

This appliance is equipped with a step valve. The markings on the control knob show you the output from power levels from 1 to 9.

Your gas hob comes with ignition plugs for electrical ignition.

  1. Place a suitable item of cookware on the pan support.
  2. Push in the control knob for your chosen burner and turn it counterclockwise to the power level you require.

The burner ignites automatically.

Turn the control knob to set the heat setting.

GAGGENAU VG264220CA - Turning on - 1

CAUTION

Damage to the appliance

Never try to turn the control knob directly from position 0 to position 1, or from position 1 directly to position 0. Doing this will damage the step valve.

GAGGENAU VG264220CA - Damage to the appliance - 1

WARNING

Risk of deflagration!

If the burner does not ignite after 15 seconds, switch off the control knob and open the door or window in the room. Wait at least 1 minute before igniting the burner again.

GAGGENAU VG264220CA - Risk of deflagration! - 1

Lighting manually

In the event of a power cut, you can light the burners manually.

  1. Place a suitable item of cookware on the pan support.
    2.Push in the control knob for your chosen burner and turn it counterclockwise to the power level you require. Keep the control knob pressed in.
    3.Light the burner with a gas lighter or a match. Keep the control knob pressed in for a few seconds after ignition.

Note: The indicator on the illuminated ring remains off.

Thermo-electric flame monitoring

For your safety, the stove is equipped with an thermoelectronic flame monitoring system. It prevents gas from escaping if the burner mistakenly goes out while in operation (e.g. through a draft of air).

If the burner mistakenly goes out while in operation, turn the control knob to the 0 position and wait at least 1 minute before re-igniting the burner.

Turning off

Turn the control knob clockwise to position 0.

GAGGENAU VG264220CA - Turning off - 1

WARNING

Risk of burns!

When the appliance cover is closed, this leads to a build-up of heat. Only operate or switch on the appliance when the appliance cover is open. Do not use the appliance cover for keeping warm or setting down. Only close the appliance cover once the appliance has cooled down.

GAGGENAU VG264220CA - Risk of burns! - 1

CAUTION

Damage to the appliance

Remove spilled liquids before opening the appliance cover.

Residual heat display

After switching off the appliance, the illuminated ring on the control knob slowly flashes orange until the appliance has cooled enough for it to be safe to touch. Do not touch the appliance while the residual heat indicator is flashing.

Table of settings and tips

Heat set- Cooking method Examples ting
9 Heating Water, clear soups
Blanching Vegetables
Deep-fat frying Fries, baked items
7-9 Searing Meat
Frying at high meat, potatoes temperatures
6 -8 Simmering with Liquids, pasta the lid open
5-7 Baking Flour-based foods
Frying at medium Poultry, fish temperatures
4-5 Frying at low tem- Fried sausages, onions, egg dishes peratures
Defrosting Frozen food
4 Poaching with the Dumplings, boiled sausages the lid open
Warming Vegetables, soups, stews
3-4 Braising Roulades, roasts
Steaming Vegetables
2- 4 Simmering with Soups, vegetables the lid on
1 Soaking Rice, rice pudding, cereals

Tips for cooking and roasting

The values in the settings table serve as mere guidelines, since more or less heat may be required, depending on the type and condition of the foods, as well as the size and fullness of the pot.

The high output causes grease and oil to heat up quickly. Don't leave food unattended while frying; grease can catch fire and burn the food.

The rear cooking zone should be used to prepare foods requiring longer cooking times.

For parboiling, frying and deep-frying large portions, you should use the high-output burner.

Notes regarding cookware

The following information and tips have been provided to help you save energy and avoid damaging your cookware.

Appropriate Cooking Vessels

Burner RecommendedMinimum pan base diameter
pan base diameter
Standard output burner51½"-8"31½" (90 mm)
(140-200 mm)
High output burner7"-8¾"31½" (90 mm)
(180-220 mm)

Pans with a diameter of less than 312'' (90 mm) or more than 8'' (200 mm) (834'' (220 mm) for the high output burner) should not be used.

Maintain a distance of at least 2^ (50 mm) between the item of cookware and flammable objects. Maintain a distance of at least 2^ (50 mm) between the control knob or control panel and the pot or pan. The cookware must not touch the control panel or the control knob. The cookware must not protrude over the edge of the hob.

Information for Use

GAGGENAU VG264220CA - Information for Use - 1

GAGGENAU VG264220CA - Information for Use - 2

Use cooking vessels of appropriate size for the particular burner. Don't use small cooking vessels on large burners. The flame shouldn't come in contact with the sides of the cooking vessel.

GAGGENAU VG264220CA - Information for Use - 3

GAGGENAU VG264220CA - Information for Use - 4

Don't use any deformed cooking vessels that don't stand solidly on the cooktop. The vessels could tip over.

Only use cooking vessels with flat and thick bottoms.

GAGGENAU VG264220CA - Information for Use - 5

GAGGENAU VG264220CA - Information for Use - 6

Don't cook without a lid or if the lid is not on all the way. The majority of the heat is lost.

GAGGENAU VG264220CA - Information for Use - 7

GAGGENAU VG264220CA - Information for Use - 8

GAGGENAU VG264220CA - Information for Use - 9

GAGGENAU VG264220CA - Information for Use - 10

GAGGENAU VG264220CA - Information for Use - 11

GAGGENAU VG264220CA - Information for Use - 12

GAGGENAU VG264220CA - Information for Use - 13

Place the cooking vessel in the center of the burner, otherwise it may tip over. Don't place large pots on the burners near the stove controls. They could overheat and become damaged.

Place the pots on the pan supports, never directly onto the burners.

Prior to use, ensure that the pan supports and lids of the gas burners are positioned correctly.

Handle vessels carefully on the cooktop.

Don't bang the cooktop and don't place any heavy weights on it.

Never heat a cooking vessel (e.g. roasting tin, pan, cooking stone) with multiple burners. The resulting accumulation of heat causes damage to the appliance.

Cleaning and maintenance

GAGGENAU VG264220CA - Cleaning and maintenance - 1

WARNING

Risk of electrical shock!

Moisture entering the appliance can cause an electrical shock. Don't use a high-pressure cleaner or steam cleaner.

GAGGENAU VG264220CA - WARNING - 1

WARNING

Risk of burns!

The accessible parts get hot during operation. Never touch hot parts. Keep children away.

NOTICE

SURFACE DAMAGE:

Do not use the following cleaning agents:

  • Abrasive or rough cleaners
    Oven cleaners
  • Caustic, chlorinated or aggressive cleansers
  • Cleanser with a high alcohol content
  • Hard, scratchy sponges, brushes or scouring pads

If such an agent comes into contact with the appliance, wash it off immediately with water.

Always wash new sponge cloths thoroughly before use.

Cleaning the appliance

Clean the appliance after each use once it has cooled down. Remove liquids that have boiled over or spilled immediately and do not allow any food remnants to burn on.

Dry the burners thoroughly after cleaning. Only operate the appliance when the burners are dry. Damp burners can cause ignition problems and/or an unstable flame.

During assembly, make sure that the burner parts (locking catches) are in the correct position. All parts must be straight.

Stainless steel surfaces

Clean using a soft, damp cloth and some washing-up liquid. Use a minimal amount of water when cleaning to prevent water from penetrating the appliance.

Soak burnt-on remnants with a small amount of soapy water; do not scour.

Remove heavy soiling or yellow discoloration caused by heat using our stainless steel cleaner (article no. 00311499).

Pan supports Carefully remove for cleaning. Soak in the sink. Clean using a scrubbing brush and washing-up liquid.

Clean the area around the rubber buffers carefully so that they do not become detached.

Rinse with clean water and dry before placing back on the cooktop.

You can also clean the pan supports in the dishwasher. This may discolor the pan supports slightly but it has no effect on their usability.

Burner parts Clean using a soft, damp cloth and some washing-up liquid. Dry with a soft cloth. Make sure that the openings are not blocked.

Take care that no small parts are lost.

Do not clean in the dishwasher.

Control panel, control knobs

Clean using a soft, damp cloth and a little washing-up liquid; the cloth must not be too wet. Dry with a soft cloth.

If acidic substances (e.g. vinegar, ketchup, mustard, marinades, lemon juice) are spilled on the control panel, remove them immediately.

CAUTION

Damage to the appliance

Do not detach the control knobs to clean them.

Burnt-on dirt

For hard-to-remove, burnt-on dirt, you can order a cleaning gel from our online shop, from your specialist retailer or our Customer Service (item number 00311859). It is suitable for pan supports and the stainless steel recess. If necessary, let the dirt soak overnight. Heed the instructions on the cleaning agent.

NOTICE

DAMAGE TO THE SURFACE -

Do not use the cleaning gel on the burner parts.

Faults - What to Do?

GAGGENAU VG264220CA - Faults - What to Do? - 1

WARNING

Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be carried out by an authorized servicer. If the appliance is not functioning properly, unplug the power cord or switch off the fuse in the fuse box. Contact Customer Support.

Faults often have simple explanations. Please read the notes in the table before calling customer service.

Malfunction Possible cause Solution
General electrical malfunction.The household fuse has opened. Check in the fuse box whether the fuse has opened.
The electrical ignition doesn't work.Food or cleaner residue may be between the flame ignitors and the burners.The space between flame igniter and burner must be clean.
The burners are wet. Carefully dry the burner lids.
The burner lids aren't correctly positioned. Check whether the lids are correctly positioned.
Power failure Light burner by hand.
Uneven burner flameThe burner parts aren't correctly positioned.Correctly position burner parts.
The openings of the burner are dirty. Clean openings of the burner.
Gas flow seems abnormal or no gas comes out.Intermediate valves are closed. Open the intermediate valves.
If using a gas cylinder, make sure it's not empty.Replace gas cylinder.
It smells like gas in the kitchen.Potential leak on connection of gas cylinder.Check gas cylinder connection for leaks.
The burner immediately goes out after ignition.You haven't held the control knob long enough.After the burner has ignited, continue pressing the control knob for a few seconds. Press in firmly.
The openings of the burner are dirty. Clean openings of the burner.

Customer Service

If your appliance needs repairs, our Customer Service is there for you. We work hard to help solve problems quickly and without unnecessary service calls, getting your appliance back up and running correctly in the least amount of time possible.

When you call, please indicate the product number (E-Nr.) and serial number (FD-Nr.) so that we can support you in a qualified manner. You will find the data plate with these numbers on the bottom of the appliance. To avoid having to search when you need it, you can enter your appliance data and the Customer Service telephone number here.

E-Nr. FD-Nr.

Customer Service

Please read the use and care instructions provided with your appliance. Failure to do so may result in an error in using the appliance resulting in unnecessary service calls, which may not be covered by the warranty.

Please find the contact data of all countries in the enclosed customer service list.

To book a service visit and product advice

USA 877 442 4436

toll-free

CANADA 877 442 4436

toll-free

Table des Matieres

Conserverces instructions.

1901 Main Street, Suite 600

Irvine, CA 92614

USA

www.gaggenau.com

1-877-442-4436

© 2022 BSH Home Appliances Corporation

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Product information

Brand : GAGGENAU

Model : VG264220CA

Category : Cooker