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USER MANUAL MB30WP THERMADOR
Built-in Microwave Oven
MB30WS

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Top-down view of a pan of sunny stir-fry with cracked egg and greens, served on a wooden table with a wooden spoon (no text or symbols visible)Table of
CONTENTS
Safety Definitions 4
IMPORTANT SAFETY INSTRUCTIONS .... 5
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY 5
GROUNDING INSTRUCTIONS 6
TV / Radio Interference 6
Intended Use 6
Child Safety 6
Cleaning Safety 6
Cooking Safety 7
In Case of Fire 7
Liquids 7
Cooking Items 8
Cooking Utensils 8
Glass Tray / Turntable Ring 8
Thermometers 9
Pacemakers 9
Fan Motor Operation 9
State of California Proposition 65 Warnings 9
Causes of Damage 10
Protecting the environment 10
Tips for saving energy 10
Getting to Know the Appliance 11
Parts 11
Control Panel 12
Accessories 12
Before First Use 13
Before using the appliance for the first time 13
Initial operation 13
Cleaning accessories 13
Operating the appliance 14
Setting the appliance 14
Operating features 14
Microwave 15
Microwave utensil guide 15
Microwave power levels 15
Setting the microwave 16
Suggestions for best results 17
Microwave programs 18
Information on the settings 18
Setting a Microwave Program 18
Beverage 18
Popcorn 19
Sensor Cook 19
Sensor Reheat 20
Auto Defrost 20
Keep Warm 21
Melt Butter 21
Melt Chocolate 21
Soften Ice Cream 22
Soften Cream Cheese 22
Timer 22
Kitchen Timer 22
Checking, changing or deleting settings 22
Panel Lock 23
Activating and Deactivating 23
Adjust Basic Settings 23
Changing the Settings 23
Available Settings 23
Cleaning and Maintenance 24
Cleaning Guide 24
Before Calling for Service 25
THERMADOR® Support 26
Before Calling Service 26
Data Plate 26
Service 26
Parts and Accessories 26
STATEMENT OF LIMITED PRODUCT WARRANTY ... 27
What this Warranty Covers & Who it Applies to ..... 27
How Long the Warranty Lasts 27
Repair/Replace as Your Exclusive Remedy 27
Out of Warranty Product 27
Warranty Exclusions 27
This THERMADOR Appliance is made by
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
Questions?
1-800-735-4328
www.thermador.com
We look forward to hearing from you!
Safety Definitions
WARNING
This indicates that death or serious injuries may occur as a result of non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.
NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.
IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
⚠ PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
(1) Do not attempt to operate this oven with the door open, since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
(2) Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
(3) Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the:
- door (bent)
- hinges and latches (broken or loosened)
• door seals and sealing surfaces.
(4) The oven should not be adjusted or repaired by anyone except authorized service personnel. Improper installation, service or maintenance can cause injury or property damage. Refer to this manual for guidance. Refer all servicing to a factory authorized servicer.
WARNING
To reduce the risk of burns, electric shock, fire, injury to persons, or exposure to excessive microwave energy, read all instructions before using the appliance.
WARNING
If the information in this manual is not followed exactly, fire or shock may result causing property damage or personal injury.
When using electrical appliances basic safety precautions should be followed, including the following:
Read and follow the specific "PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY" found in the Safety Instructions chapter.
This appliance must be grounded. Connect only to properly grounded outlet (see GROUNDING INSTRUCTIONS).
Install or locate this appliance only in accordance with the provided installation instructions.
Some products such as whole eggs and sealed containers – for example, closed glass jars – can explode and should not be heated in this oven.
Use this appliance only for its intended use as described in the manual. Do not use corrosive chemicals or vapors in this appliance. This type of oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use.
As with any appliance, close supervision is necessary when used by children (see CHILD SAFETY).
This appliance should be serviced only by authorized service personnel. Contact nearest authorized service facility for examination, repair, or adjustment.
Do not cover or block any vents or openings on the appliance.
Do not store this appliance outdoors. Do not use this product near water – for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations.
Suitable for plug-connected only:
(1) Do not immerse cord or plug in water.
(2) Keep cord away from heated surfaces.
(3) Do not let cord hang over edge of table or counter.
(4) Do not operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.
When cleaning surfaces of door and oven that come together on closing the door, use only mild, nonabrasive soaps, or detergents applied with a sponge or soft cloth. See door surface cleaning instructions in chapter "Cleaning and Maintenance".
To reduce the risk of fire in the oven cavity:
- Do not overcook food. Carefully attend appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
- Remove wire twist-ties from paper or plastic bags before placing bag in oven.
- If materials inside the oven ignite, keep oven door closed, turn oven off, and disconnect the power cord, or shut off power at the fuse or circuit breaker panel.
- Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
GROUNDING INSTRUCTIONS
This appliance must be grounded. Grounding reduces risk of electric shock by providing a safe pathway for electric current in the event of a short circuit.
If this oven is equipped with a cord having a grounding wire with a grounding plug, the plug must be plugged into an outlet that is properly installed and grounded. See INSTALLATION INSTRUCTIONS.
Consult a qualified electrician if grounding instructions are not completely understood, or if doubt exists as to whether the oven is properly grounded.
Do not use an extension cord. If the product power cord is too short, have a qualified electrician install a three-slot receptacle. This oven should be plugged into a separate 60 Hertz circuit with the electrical rating as shown in specifications table. When the oven is on a circuit with other equipment, an increase in cooking times may be required and fuses can be blown.
The model stated on the front cover is rated at 120V AC, 60 Hz and uses a NEMA 5-15 plug to connect to a dedicated 120 V microwave circuit.
WARNING - Improper grounding can result in a risk of electric shock.
TV / Radio Interference
This appliance generates and uses ISM frequency energy. If not installed and used properly, in strict accordance with the manufacturer's instructions, it may cause interference to radio and television reception. It has been type tested and found to comply with limits for ISM equipment pursuant to part 18 of FCC rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. Turn the appliance on and off to determine if it causes interference. Try the following to correct the interference:
- Clean door and sealing surface of the oven.
- Reorient the receiving antenna of the radio or television.
- Relocate the microwave oven with respect to the receiver.
- Move the microwave oven away from the receiver.
- Plug the microwave into a different outlet so that the oven and the receiver are on different branch circuits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this microwave oven. It is the responsibility of the user to correct such interference.
Intended Use
This appliance is intended for normal family household use only. It is not approved for outdoor use. See the Statement of Limited Product Warranty. If you have any questions, contact the manufacturer.
Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
Do not operate oven when room humidity is excessive.
This oven is suitable for use above both conventional built-in gas and electric ovens 36" (914 mm) or less wide.
Child Safety
Do not allow children to use this appliance. Failure to do so can result in burns or serious injury to children. Children and pets should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play in its vicinity, whether or not the appliance is in use.
When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons.
Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer. This can damage the appliance, and the unit may tip over, potentially causing severe injury.
Cleaning Safety
When cleaning surfaces of door and oven that come together on closing the door, use only mild, nonabrasive soaps, or detergents applied with a sponge or soft cloth. See door surface cleaning instructions in chapter "Cleaning and Maintenance".
Clean turntable roller rest and oven bottom frequently to prevent excessive noise.
Allow the glass tray to cool before cleaning or placing in water.
WARNING
Be sure the entire appliance (including the light bulb) has cooled and grease has solidified before attempting to clean any part of the appliance.
IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
Cooking Safety
CAUTION
To avoid personal injury or property damage, observe the following:
- Do not leave oven unattended while in use.
- Do not store flammable material next to or in the oven.
- When flaming foods under the microwave, always turn the fan on.
- Do not operate the oven while empty. This could damage the oven and result in a risk of fire.
- Do not store or use corrosive chemicals, vapors, flammables or nonfood products in or near this appliance. It is specifically designed for use when heating or cooking food. The use of corrosive chemicals in heating or cleaning will damage the appliance and could result in injury.
- Do not dry clothes, newspapers or other materials in the oven. Do not use newspapers or paper bags for cooking. Fire could result.
- Do not use recycled paper products unless labeled safe for microwave use. They may contain impurities which may cause sparks and result in fires when used.
- Always use potholders when removing items from the oven. The cooking container and the glass tray can be hot even if the oven is cool.
- Whenever possible, do not operate the ventilation system during a cooktop fire. However, do not reach through fire to turn it off.
- Do not mount over sink.
- Do not store anything directly on top of the appliance surface when the appliance is in operation.
- Oversized food or oversized metal utensils should not be inserted in a microwave oven as they may create a fire or risk of electric shock.
- Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts involving a risk of electric shock.
- Do not store any materials, other than manufacturer's recommended accessories, in this oven when not in use.
- Do not cover racks or any other part of the oven with metal foil. This will cause overheating of the oven.
- Do not use paper products when appliance is operated in the toaster mode.
In Case of Fire
If materials inside an oven should ignite:
- Keep door closed
- Turn appliance off
- Unplug the appliance or shut off at fuse or circuit breaker
Liquids

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Two glass glasses: one with a spoon inside, the other with a black X symbol crossed out (no text or symbols present)Liquids, such as water, coffee, or tea could be overheated. They can be heated beyond the boiling point without appearing to boil. For example, visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID.
When heating liquids, always place a glass rod/spoon in the container. This will prevent delayed boiling.
CAUTION
Metal e.g. a spoon in a glass must be kept at least 1 inch (25 mm) from the oven walls and the inside of the door. Sparks could irreparably damage the glass on the inside of the door.
- Take ready meals out of the packaging. They will heat up more quickly and evenly in microwaveable ovenware. The different components of the meal may not require the same amount of time to heat up.
- Always cover the food. If you do not have a suitable cover for your container, use a plate or special microwave foil.
- Stir or turn the food several times during cooking. Check the temperature.
• After heating, allow the food to stand for a further 2 to 5 minutes so that it can achieve an even temperature.
• Always use an oven cloth or oven gloves when removing plates from the oven.
IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
Cooking Items
Eggs: Do not cook or reheat whole eggs, with or without shell. Steam buildup in whole eggs may cause them to explode, and possibly damage the oven or cause injury. Reheating sliced hard-boiled eggs and cooking scrambled eggs is safe.
Popcorn: Use only popcorn in packages designed and labeled for microwave use, or pop it in a microwave oven corn popper. Follow popcorn manufacturers' directions and use a brand suitable for the wattage of your oven. Do not continue to heat after popping has stopped. Popcorn will scorch or burn. Do not leave oven unattended.
CAUTION
When using pre-packaged microwave popcorn, check package weight before using the popcorn function. Set the oven for the weight of the popcorn package. If these instructions are not followed, popcorn may not pop adequately or may ignite and cause fire.
Foods with nonporous skins: Potatoes, tomatoes, sweet potatoes, apples, whole squash and sausages are examples of foods with nonporous skins. These types of foods must be pierced before cooking to prevent them from exploding.
Baby food / Baby formula: Do not heat baby bottles or food in microwave oven. The glass jar or the surface of food may appear warm while the interior can burn the infant's mouth and esophagus.
Deep fat frying: Do not deep fat fry in oven. Oil can be heated beyond ideal temperatures very quickly in a microwave oven. Temperatures can climb high enough for the cooking oils to reach their respective flash points and burst into flames. The heated oil may bubble and spatter causing possible damage to the oven and perhaps result in burns. Additionally, microwave-safe utensils may not be able to withstand the temperature of the hot oil, and could result in the utensil shattering, if it contains a slight imperfection, scratch or chip.
Home Canning / Drying foods / Small quantities of
foods: Do not use microwave oven for home canning or heating of any closed jar. Pressure will build up and the jar may explode. In addition, the oven cannot maintain the food at the proper canning temperature. Improperly canned food may spoil and be dangerous to consume. Small quantities of food or foods with low moisture content can dry out, burn or catch on fire. Do not dry meats, herbs, fruits or vegetables in your oven.
Proper cooking depends on time set and weight of food. If you use a smaller portion than recommended and cook at the time for the recommended portion, fire could result.
Browning dishes: Microwave browning dishes or grills are designed for microwave cooking only. Preheating times vary depending on the size of the browning dish and food being cooked. Always follow instructions provided by the browning dish or grill manufacturer. Do not preheat browning dishes more than 6 minutes.
Oven roasting bags: If an oven bag is used for microwave cooking, prepare according to package directions. Do not use wire twist-ties to close bags, instead use nylon ties, cotton string or a strip cut from the open end of the bag. Make six 12 " (12.7 mm) slits by closure. Place oven cooking bag in a dish slightly larger than the food being cooked.
Cooking Utensils
See also Microwave Utensil Guide.
Cooking utensils, the glass tray and racks get hot during microwaving. Always use potholders when removing items from the oven. Allow the glass tray and the metal racks (if used) to cool before handling.
Do not use metal utensils, or dishes with metallic trim in the oven.
When using aluminum foil in the oven, allow at least 1 inch (25 mm) of space between foil and interior oven walls or door.
The glass tray and the metal racks (if used) will get hot during cooking. The cooking container and the glass tray can be hot even if the oven is cool.
Never use paper, plastic, or other combustible materials that are not intended for cooking.
When cooking with paper, plastic, or other combustible materials, follow manufacturer's recommendations on product use. Do not use paper towels which contain nylon or synthetic fibers. Heated synthetics could melt and cause paper to ignite.
Do not heat sealed containers or plastic bags in oven. Food or liquid could expand quickly and cause container or bag to break. Pierce or open container or bag before cooking.
Glass Tray / Turntable Ring
Do not operate the oven without the turntable roller rest and the glass tray in place.
Do not operate the oven without the glass tray in place. Improper cooking or damage to the oven could result. Verify that the glass tray is properly positioned and turning when the oven is in use.
Note: The glass tray can turn in either direction.
Only use the glass tray designed for this oven. Do not substitute any other tray.
Allow the glass tray to cool before cleaning or placing in water.
Do not place food directly on the glass tray. Always place food in a microwave safe dish.
8 SAVE THESE INSTRUCTIONS.

IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
Always replace the turntable ring and the glass tray in their proper positions.
The turntable ring must always be used for cooking along with the glass tray.
Thermometers
Do not use regular cooking thermometers in oven. Most cooking thermometers contain mercury and may cause electrical arc, malfunction, or damage to the oven.
Pacemakers
CAUTION
To avoid pacemaker malfunction, consult physician or pacemaker manufacturer about effects of microwave energy on pacemaker.
Fan Motor Operation
After using the oven the fan motor can continue to run to cool the electric components. This is perfectly normal, and you can take out the food from the oven while the fan operates.
Proposition 65 Warning:
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:
STATE OF CALIFORNIA PROPOSITION 65 WARNING:

WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Causes of Damage
NOTICES:
- Metal - e.g. a spoon in a glass - must be kept at least 1 inch (25 mm) from the oven walls and the inside of the door. Sparks could irreparably damage the glass on the inside of the door.
- Water in the hot oven interior: Never pour water into the hot oven interior. Steam is produced. Damage to the enamel can arise due to the temperature change.
- Do not leave moist groceries in a closed oven for an extended period of time. It can lead to corrosion inside the oven.
- Fruit juice can leave stains in the oven. Always remove fruit juice immediately when safe to touch, and wipe up first with a damp and then a dry cloth.
- Cooling with the appliance door open: only allow the oven cavity to cool when it is closed. Even if the appliance door is only open a little, front panels of adjacent units could be damaged over time.
-
Highly soiled door seal: the appliance door will no longer close properly during operation if the door seal is highly soiled. Adjoining furniture fronts may be damaged. Always keep the door seal clean.
-
Appliance door as a seat or storage surface: do not stand, sit or hang on the appliance door. Do not place any cookware or accessories on the appliance door.
- Inserting accessories: depending on the appliance type, accessories can scratch the door pane when closing the appliance door. Always slide accessories fully into the oven interior.
- Do not hold or carry the appliance by the door handle. The door handle cannot carry the weight of the device and could break off, or the hinges can be damaged.
- Operating the microwave without food in the oven cavity may lead to overloading. Never run the microwave unless there is food in the oven cavity. An exception to this rule is a short ovenware test, see section → "Microwave utensil guide"
- Always set the microwave power as recommended for the food. High power settings can overheat foods very quickly.
- The turntable may jump if overloaded.
Protecting the environment
Unpack the appliance and dispose of the packaging in an environmentally friendly manner.
Tips for saving energy
- Open the appliance door as little as possible while cooking, baking or roasting.
- It is best to bake several cakes in succession. The oven is still warm. This shortens the baking time for the second cake. You can also slide in two loaf tins next to each other.
Getting to Know the Appliance
This section outlines and describes the features, indicators and controls of the appliance. You will also find information on the various functions of your appliance.
Parts

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Labeled diagram of an oven interior showing numbered components for cooking or assembly reference.1 Control panel and display
2 Oven vents
3 Door gasket
4 Door hinges
5 Glass turntable
6 Roller rest
Oven Vents
The oven vents are located around the sides of the oven cavity. Warm air may be released from the top and bottom vents before, during and after cooking. It is normal to see steam escaping from these vents, and condensation may collect in this area. This area may be warm when the oven is in use. Do not block any vents, since they are important for air circulation.
Cooling Fan
The cooling fan runs during all cooking modes. The fan can be heard when it is running, and warm air may be felt as it is released from the oven vents. The fan may also run after the oven is off.
Control Panel
You can set your appliance's various functions on the control panel using the full touch color display. The full touch color display shows you the current settings.

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Microwave 12:20 →10min 00s 100% Add 30 sec ON OFF TIMERS INFOLOCK START STOP SETTINGS 21 Full touch color display
2 Touch buttons
Operating Controls
Use the controls to set your appliance simply and directly.
Touch buttons
There are sensors under the touch buttons. Press on the words of the touch buttons to select a function. The available functions are indicated by a light above the respective touch button. Depending on the operation you are running, the number of available functions can change.
Touch button Use
| ON I OFF Switches the appliance on or off |
| TIMERS Sets the kitchen timer |
| SETTINGS Enters basic settings menu |
| LOCK Activates/Deactivates panel lock |
| INFO Displays additional information |
| START I STOP Starts or pauses the operation |
Full touch color display
Use the full touch color display to navigate through the lines on the display and select the settings.
In order to adjust a setting, touch the appropriate place on the display with your finger. The area gets brighter. On this area of the display, swipe your finger to the left or right until the desired setting is displayed enlarged.
Direction Use
| Navigate to the left Swipe to the right on the display with your finger | |
| Navigate to the right | Swipe to the left on the display with your finger |
| Navigate up | Touch the top line of the display |
| Navigate down | Touch the bottom line of the display |
| Go to previous screen | |
| Confirm setting | |
Accessories
How to install the turntable
- Place the roller rest (a) in the recess in the oven cavity.
- Let the turntable (b) slot in place in the drive (c) in the center of the floor of the oven cavity.

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b a cNote: Do not use the appliance if the turntable is not in place. Confirm that all parts are properly seated and that the turntable rotates freely when the microwave is operated.
Before First Use
Before you can use your new appliance, you must enter certain settings. You must also clean the oven cavity and accessories.
Before using the appliance for the first time
- Appliance must be properly installed by a qualified technician before use.
- Remove all packing materials from inside and outside the oven.
- While cool, wipe with a clean, damp cloth and dry.
- There may be a slight odor from your new appliance; this is normal and will disappear after a short time.
- Optimum cooking results depend on proper cookware being used.
- Read and understand all safety precautions and Use and Care Guide information.
- Execute the following sections prior to operating.
Initial operation
As soon as the appliance is connected to the power supply, the first setting "Time of Day" appears on the display.

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Time of Day ... Language Set current time of day 00:00Setting the time of day
- Touch the bottom line. The time setting options are displayed.
| Hours | Minutes | ||||||
| 3 | 4 | 5 | 6 | 7 | 8 | 9 | 30 |
| ✓ | |||||||
- Touch the "Hours" touch field and swipe to the left or right to select the current hour.
- Touch the "Minutes" touch field and swipe to the left or right to select the current minute.
- Touch the ☑ symbol to apply the settings.
Setting the language
- Swipe to the left to get to the next setting.

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Time of Day Language ... Time Display Set the language you require English- Touch the bottom line.
- Swipe to the left or right to select the required language.
- Touch the top line.
Setting the time display
- Swipe to the left to get to the next setting.

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Language Time Display ... Select which clock display is shown when the appliance is switched off Digital Off Analog- Touch the bottom line.
- Swipe to the left or right to select how the clock should be displayed when the appliance is in stand-by mode.
- Touch the top line.
- Press the SETTINGS touch button to complete initial use.
- Touch the Save touch field. "First start up finished" is displayed. The appliance goes to stand-by mode.
Notes
- You can change these settings at any time in the basic settings menu. "Adjust Basic Settings" on page 23
- After connecting the appliance to the power or following a power failure, the settings for initial use may be shown in the display.
Cleaning accessories
Before using accessories for the first time, thoroughly clean them with hot soapy water and a soft dish cloth.
Operating the appliance
You have already learned about the controls and how they work. Now we will explain how to apply settings on your appliance. You will learn about what happens when you switch the appliance on and off, and how to select the operating mode.
Setting the appliance
Switching the Appliance On and Off
Touch the ON I OFF touch button to switch the appliance on or off.
The appliance will automatically go to the main menu.
Changing the settings of the current mode
You can change the settings during operation. Touch the touch field of the value you want to change.
Pausing the operation
Touch the START I STOP touch button to pause the operation. Press the START I STOP touch button again to continue the operation.
Opening the appliance door interrupts the operation. Touch the START I STOP touch button once the door has been closed. The operation continues.
Opening the appliance door
If you open the appliance door during an operation, the operation is paused. To continue operation, close the door and touch the START I STOP touch button.
Note: For some types of heating, the operation continues to run even when the appliance door is open.
Changing the operating mode
Touch the START | STOP touch button, then set a different mode. Touch the ☐ symbol to navigate to the main menu.
Switching the appliance off
Touch the ON I OFF touch button.
Operating features
Your appliance has several additional operating features that help you to use the appliance correctly and effectively.
Default values
The appliance suggests a setting for each operating mode. You can accept this value or change it in the appropriate area.
Status bar
The status bar fills in from left to right on the display. It indicates a visual display of the set microwave duration.
INFO Touch Button
If the INFO touch button lights up, important information regarding the mode you are using is available. This may include for example recommendations on suitable cookware or how to prepare food for a safe cooking result. When you touch the INFO touch button, the information is displayed for a few seconds.
To exit the INFO text immediately, touch the INFO touch button or the display.
Sounds
The appliance uses various sound signals during operation. A sound signal can be heard whenever you use a touch button or touch field, or when an operation is started or finished. You can adjust these sounds in the Settings menu. → "Adjust Basic Settings" on page 23
Notification display
Whenever an operation or timer is finished, a notification appears on the display. Touch the display screen to confirm and continue operation.
Microwave
You can use the microwave to cook, heat up or defrost food quickly.
To ensure optimum use of the microwave, please observe the notes on cookware and familiarize yourself with the data in the cooking charts at the end of this Use and Care Guide.
Microwave utensil guide
Suitable ovenware
- Heat-resistant glass, glass ceramic and earthenware:
Utility dishes, loaf dishes, pie plates, cake plates, liquid measuring cups, casseroles and bowls without metallic trim (e.g. Pyrex ^® , Anchor Hocking ^™ , Corning Ware ^® , Emile Henry, etc.).
• China:
Bowls, cups, serving plates and platters without metallic trim.
• Plastic films and wraps:
Plastic wrap (as a cover) - lay the plastic wrap loosely over the dish and press it to the sides. Vent plastic wrap by turning back one edge slightly to allow excess steam to escape. The dish should be deep enough so that the plastic wrap will not touch the food.
• Microwave-safe plastics:
Microwave-safe plastic dishes, cups, semi-rigid freezer containers and plastic bags for short cooking times. Use these with care because the plastic may soften from the heat of the food.
• Paper products:
Paper towels, wax paper, parchment paper, paper napkins and paper plates with no metallic trim or design. Look for the manufacturers label for any special instructions for use in the microwave oven.
Unsuitable ovenware
• Metal utensils and cookware:
Metal shields the food from microwave energy and produces uneven cooking. Also, avoid metal skewers, thermometers or foil trays. Metal utensils can cause arcing, which can damage your microwave oven.
• Metal decoration:
Bowls, cups, serving plates and platters with metallic trim.
- Aluminum foil:
Avoid large sheets of aluminum foil because they hinder cooking and may cause harmful arcing. Use small pieces of foil to shield poultry legs and wings. Keep ALL aluminum foil at least 1 inch (25 mm) from the side walls of the oven cavity and door of the microwave.
- Wood:
Wooden bowls and boards will dry out and may split or crack when you use them in the microwave oven. Baskets made of wood will react in the same way.
• Tightly covered cookware:
Be sure to leave openings for steam to escape from covered cookware. Pierce plastic pouches of vegetables or other food items before cooking. Tightly closed pouches may explode.
- Brown paper:
Avoid using brown paper bags. They absorb heat and can burn.
- Flawed or chipped cooking utensils:
Any utensil that is cracked, flawed or chipped may break in the oven.
• Metal twist ties:
Remove metal twist ties from plastic or paper bags. They become hot and could cause a fire.
Ovenware test
Do not turn on the microwave unless there is food inside. The following ovenware test is the only exception to this rule.
Perform the following test if you are unsure whether your ovenware is suitable for use in the microwave:
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Heat the empty ovenware at maximum power for 12 to 1 minute.
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Check the temperature occasionally during that time. The ovenware should still be cold or warm to the touch.
The ovenware is unsuitable if it becomes hot or if sparks are generated.
Microwave power levels
You can select from 10 different microwave power levels. If you do not set a power level, the microwave will automatically operate at the highest power level 100%.
The table below provides suggested power levels for various types of food that can be prepared in the microwave.
| Microwave output | Use for |
| 100% high | Boiling water |
| Cooking ground meat | |
| Making candy | |
| Cooking fresh fruit & vegetables | |
| Cooking fish & poultry | |
| Preheating browning dish | |
| Reheating beverages | |
| Cooking bacon slices | |
| 90% Reheating meat slices quickly | |
| 80% All reheating | |
| 70% Cooking | breads & cereal products |
| Cooking cheese dishes | |
| Cooking muffins, brownies & cupcakes | |
| Cooking whole poultry | |
| 60% Cooking | pasta |
| 50% Cooking | meat |
| Cooking custard | |
| Cooking spare ribs, rib roast & sirloin roast | |
| 40% Cooking | less tender cuts of meat |
| Reheating frozen packaged foods | |
| 30% Thawing | meat, poultry & seafood |
| Cooking small quantities of food | |
| Finish cooking casseroles, stew & some sauces | |
| Melting chocolate | |
| 20% Softening | butter & cream cheese |
| 10% low | Softening ice cream |
| Raise yeast dough | |
Setting the microwave
The appliance must be turned off.
- Touch the ON I OFF touch button to switch on the appliance.
You go directly to the main menu.
- Touch "Microwave".

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Beverage Microwave Popcorn 0.5 - 2.0 cups 10 - 100% 1.2 3.5 oz 12:20- A microwave power level in percent is suggested.

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Microwave 12:20 → 00min 00s 100% Add 30 sec- Touch the power level field and swipe to the left or right to select a different power level.
Confirm your setting by touching the ☑ symbol.

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Microwave I→100min 00s 70% 80% 90% 100% 12:20Note: If you do not touch the ☑ symbol the changes will be taken over automatically after a few seconds.
- Touch the field that displays the default cooking time. You can set hours, minutes and seconds.
Touch the required field and swipe to the left or right to set the cooking time.
Confirm your setting by touching the ☑ symbol.

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Hours Seconds |→ Minutes 12:20 0 4 5 6 7 8 0Note: If you do not touch the ☑ symbol the changes will be taken over automatically after a few seconds.
- Touch the START I STOP touch button to start the appliance operation.
The status bar begins to fill up. The cooking time counts down on the display.

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Microwave 12:20 → 06min 00s 100% Add 30 secChanging the cooking time
You can change the cooking time at any time during operation, by touching the time as it counts down. Touch the ☑ touch field to apply the settings.
The operation continues automatically with the new settings.
Add 30 seconds cooking time
Touch the "Add 30 sec" field on the touch screen to increase the cooking time in increments of 30 seconds. You can also touch this field during microwave operation to add 30 seconds to the remaining microwave time.
Changing the microwave power level
You can change the microwave power level at any time during operation, by touching the power level field on the display. Touch the ☑ touch field to apply the settings.
The operation continues automatically with the new settings.
The cooking time has elapsed
As soon as the set microwave time has been reached, an audible signal sounds and the appliance ends the microwave operation automatically.
“Microwave completed I→I” appears on the display.
Touch the display to stop the audible signal.
You can restart the microwave operation with the same power level by setting a new time and touching the START I STOP touch button.
Pausing the operation
Touch the START I STOP touch button to pause the operation. Press the START I STOP touch button again to continue the operation.
Opening the appliance door interrupts the operation.
Touch the START | STOP touch button once the door has been closed. The operation continues.
Switching the appliance off
Touch the ON I OFF touch button.
Suggestions for best results
To help you achieve the best possible results from your microwave oven, read the following suggestions below:
- Storage temperature
Foods taken from the freezer or refrigerator take longer to cook.
- Size
Small pieces of food cook faster than large ones. Pieces similar in size and shape will cook more evenly when cooked together. For more even results, reduce the power levels when cooking large pieces of food.
- Natural moisture
Very moist foods cook more evenly because microwave energy heats water molecules very efficiently.
- Stirring
Stir foods such as casseroles and vegetables from the outside to the center to distribute the heat more evenly. This will allow the food to cook faster. (Constant stirring is not necessary.)
- Turning
Turn over foods such as pork chops, roasts or whole cauliflower halfway through the cook time. This will help to expose all sides equally to microwave energy.
- Placing food
Place delicate areas of food items, such as asparagus tips, toward the center of the turntable tray.
- Arranging food
Arrange unevenly shaped foods, such as chicken pieces or salmon, with the thicker or meatier parts toward the outside of the turntable tray.
- Letting food stand
After removing the food from the microwave, cover the food with foil or a casserole lid and let it stand to finish cooking. This will help the food finish cooking in the center and avoids overcooking the outer edges. The length of stand time depends on the density and surface area of the food items.
- Wrapping foods
Sandwiches and many other food types containing pre-baked bread should be wrapped in paper towels or wax paper prior to placing in the microwave to help prevent the food items from drying out while heating.
Microwave programs
You can prepare food very easily using the various programs. You select a program and enter the weight or amount of your food. The program then applies the most suitable settings.
Note: The display will give you useful instructions for each of the microwave programs. Press the INFO button whenever it lights up, and read and follow the displayed instructions for best cooking results.
Information on the settings
- The cooking result depends on the quality of the food and the type of cookware. For an optimal cooking result, use food that is in good condition and chilled meat only. For frozen food, use food straight out of the freezer only.
- For some dishes, you will be required to enter the weight or amount. The appliance will then apply the time and temperature settings for you. It is not possible to set weights or amounts outside of the intended range.
- Information is provided, e.g. on cookware, shelf position or the addition of liquid when cooking meat. Some food requires turning or stirring, etc. during cooking. This is shown in the display shortly after operation starts. An audible signal will remind you at the right time.
Setting a Microwave Program
Example: Setting Melt Butter mode for 1/4 cup.
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Touch the ON I OFF touch button. The main menu is displayed.
-
Swipe to the right or left to select a Microwave Program.

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Keep Warm | Melt Butter | Melt Chocolate | 2 tbsp 1 cup 1/4 cup 2 cups ...-
Touch the Melt Butter program.
-
Swipe to the left or right to select 1/4 cup.
| Melt Butter | 12:20 | |||
| 2 tbsp | 1/4 cup | 1/2 cup | ||
| ← | Continue | |||
-
Touch "Continue".
-
Touch the START I STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Changing the operating mode
Touch the START I STOP touch button, then set a different mode. Touch the ☐ symbol to navigate to the main menu.
When the program is finished
The display shows "Program completed. Enjoy your meal!"
Touch the display to turn off the notification. The previously set program is displayed. You can continue cooking or turn off the appliance.
Switching off the appliance
Touch the ON I OFF touch button to switch off the appliance.
Beverage
The Beverage mode lets you heat 0.5 to 2 cups of a beverage.
The following chart shows the available options and settings ranges.
Quantity (cups) Quantity (oz)
| 0.5 cups about 4 oz |
| 1 cup about 8 oz |
| 1.5 cups about 12 oz |
| 2 cups about 16 oz |
Setting
-
Touch the ON I OFF touch button. The main menu is displayed.
-
Select "Beverage".
-
Swipe to the left or right to select the desired beverage size.
-
Touch "Continue".
-
Touch the START I STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Popcorn
CAUTION
Do not leave the oven unattended while popping corn. Popcorn may ignite and cause fire.
The popcorn mode lets you pop 5 different bag sizes of commercially packaged microwave popcorn.
The following chart shows the available options and settings ranges.
Quantity (oz) Quantity (g)
| 1.2 oz about 35 g |
| 1.75 oz about 50 g |
| 2.75 oz about 80 g |
| 3.2 oz about 90 g |
| 3.5 oz about 100 g |
Setting
- Touch the ON I OFF touch button. The main menu is displayed.
- Select "Popcorn".
- Swipe to the left or right to select the desired amount.
- Touch "Continue".
- Touch the START | STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Sensor Cook
The Sensor Cook mode allows you to cook many of your favorite foods without selecting cooking times and power levels. The microwave oven automatically determines the required cooking time for each food item.
For best results for cooking by sensor, follow these recommendations:
- Food cooked with the sensor system should start from normal storage temperature.
- Turntable tray, ceramic tray and outside of container should be dry.
- Foods should always be covered loosely with microwavable plastic wrap, wax paper or lid.
- Foods should be cooked on a microwaveable dinner plate.
- Touch the INFO button for information, e.g. on cookware, rack position or the addition of liquid when cooking meat.
- Do not open the door or touch the START I STOP touch button during sensing time. When sensing time is over, the remaining cooking time will appear in the display. At this time you can open the door to stir, turn or rearrange the food.
The following chart shows the amount of food you can cook at any one time.
Sensor Cook program Quantity
| Baked Potato 1 - 4 potatoes (8 - 32 oz) |
| Sweet Potato 1 - 4 potatoes (8 - 32 oz) |
| Fresh Vegetables 4 - 16 oz (0.25 - 1 lb) |
| Frozen Vegetables 12 - 16 oz (0.75 - 1 lb) |
| Ground Meat 8 - 24 oz (0.5 - 1.5 lb) |
| Fish / Seafood 8 - 20 oz (0.5 - 1.25 lb) |
| Brown Rice 0.5 - 2 cups (dry rice) |
| White Rice 0.5 - 2 cups (dry rice) |
| Frozen Entrées 10 - 20 oz |
Notes
- Cover with vented plastic wrap or wax paper.
- Reheat food on a microwaveable dinner plate.
- Add water to dry rice (follow package directions for preparation).
- Pierce potatoes and vegetables with nonporous skins with a fork. Do not cover.
Setting
- Touch the ON I OFF touch button. The main menu is displayed.
- Select "Sensor Cook".
- Swipe to the left or right to select the desired food.
| Frozen Entrees 10 - 20 oz | Baked Potato 1 - 4 potatoes (8 - 32 oz) | Sweet Potato 1 - 4 potatoes (8 - 32 oz) |
- Touch the START I STOP touch button. The appliance starts sensing.
- Once sensing is complete a notification is displayed. Then the appliance starts cooking. The calculated cook time counts down on the display.
Note: Do not open the door during the sensing process, or the process will be cancelled. Once
sensing is completed, you can open the door to stir, turn or rearrange the food. Touch the START I STOP touch button to resume operation.
Sensor Reheat
The Sensor Reheat mode lets you reheat dinner plates or casseroles (8-12 oz) for your cooking convenience.
For best results for cooking by sensor, follow these recommendations:
- Food cooked with the sensor system should start from normal storage temperature.
- Turntable tray, ceramic tray and outside of container should be dry.
- Foods should always be covered loosely with microwavable plastic wrap, wax paper or lid.
- Foods should be cooked on a microwaveable dinner plate.
- Touch the INFO button for information, e.g. on cookware, rack position or the addition of liquid when cooking meat.
- Do not open the door or touch the START I STOP touch button during sensing time. When sensing time is over, the remaining cooking time will appear in the display. At this time you can open the door to stir, turn or rearrange the food.
The following chart shows the amount of food you can cook at any one time.
Reheat cooking suggestions
| Food/Quantity Directions | |
| Dinner plate1 serving(1 plate) | Use only pre-cooked, refrigerated foods. Cover plate with vented plastic wrap or waxed paper, tucked under plate. If food is not hot enough after heating with the Reheat feature, continue heating using manual time and power level setting.Contents:3-4 oz meat, poultry or fish (up to 6 oz with bone)1/2 cup starch (potatoes, pasta, rice, etc.)1/2 cup of vegetables (about 3-4 oz) |
| Casserole, Pasta1 to 4 servings | Cover plate with lid or vented plastic wrap. If food is not hot enough after heating with the Reheat feature, continue heating using manual time and power level setting.Stir foods once before serving.Contents:Casserole: refrigerated foods (such as beef stew or lasagna)Pasta: Canned spaghetti and ravioli, refrigerated foods |
Setting
- Touch the ON I OFF touch button. The main menu is displayed.
- Select "Sensor Reheat".
- Touch the START I STOP touch button. The appliance starts sensing.
- Once sensing is complete a notification is displayed. Then the appliance starts cooking. The calculated cook time counts down on the display.
Note: Do not open the door during the sensing process, or the process will be cancelled. Once sensing is completed, you can open the door to stir, turn or rearrange the food. Touch the START I STOP touch button to resume operation.
Auto Defrost
With the Auto Defrost mode you can defrost three different types of food by entering the weight. The ideal defrost time will be calculated by the program.
The following chart shows the available options and settings ranges.
Food type Quantity (lb)
| Ground Meat 0.5 - 2 lb |
| Meat Pieces (Steaks/Chops) 0.5 - 3 lb |
| Poultry Pieces 0.5 - 3 lb |
Ovenware for defrosting
Place the food in a microwaveable shallow dish, such as a glass casserole dish or glass plate, but do not cover.
Stand time
The defrosted food should be left to stand for an additional 10 to 30 minutes until it reaches an even temperature. Large pieces of meat require a longer standing time than smaller pieces. Flat pieces of meat and items made from ground meat should be separated from each other before leaving to stand.
After this time, you can continue to prepare the food, even though thick pieces of meat may still be frozen in the middle.
Tips for defrosting
WARNING
HEALTH RISK
Liquid will be produced when defrosting meat or poultry. Drain off this liquid when turning meat and poultry, and under no circumstances, use it for other purposes, or allow it to come into contact with other foods.
- You always have to enter the weight in lb when using the Auto Defrost feature (see program table).
-
Use the defrost mode for raw food items only.
-
Defrosting gives best results when food to be thawed is a minimum of 0^ F (taken directly from a freezer). If the food has been stored in a refrigerator-freezer that does not maintain a temperature of 5^ F or below, always program a lower food weight to prevent cooking the food.
- If the frozen food is stored outside the freezer for up to 20 minutes, enter a reduced weight.
- The shape of the package will alter the defrosting time. Shallow rectangular food packets defrost more quickly than a deep frozen block of food.
- Separate pieces as they begin to defrost. Separated frozen pieces of food defrost better.
- Shield warm areas of food with small pieces of aluminum foil, if they start to heat up. Use small pieces of aluminum foil to shield food items like chicken wings, leg tips and fish tails. Do not allow aluminum foil to touch the oven cavity when defrosting.
Setting
- Touch the ON I OFF touch button.
The main menu is displayed. - Select "Auto Defrost".
- Touch the type of food you want to defrost.
- Swipe to the left or right to set the weight of the food.
- Touch "Continue".
- Touch the START | STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Keep Warm
Use the Keep Warm mode to keep cooked foods hot and ready to serve.
Notes
- Food cooked covered should remain covered during Keep Warm.
- Pastry items (pies, turnovers, etc.) should be uncovered.
- Complete meals kept warm on a dinner plate can be covered during Keep Warm.
Setting
-
Touch the ON I OFF touch button.
The main menu is displayed. -
Select "Keep Warm".
- Touch the START | STOP touch button.
The status bar fills up quickly and the appliance starts operating.
Melt Butter
The following chart shows the available options and settings ranges.
| Quantity in display |
| 2 tbsp (tablespoons) |
| 1/4 cup |
| 1/2 cup |
Setting
- Touch the ON I OFF touch button.
The main menu is displayed. - Select "Melt Butter".
- Swipe to the left or right to select the desired amount.
- Touch "Continue".
- Touch the START I STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Melt Chocolate
The following chart shows the available options and settings ranges.
| Quantity in display |
| 1 cup |
| 2 cups |
Setting
- Touch the ON I OFF touch button. The main menu is displayed.
- Select "Melt Chocolate".
- Swipe to the left or right to select the desired amount.
- Touch "Continue".
- Touch the START I STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Note: After approximately half of the cook time has elapsed, a beep sounds. You can open the door and stir the food for more even heat distribution. Press the START I STOP touch button to continue the operation.
Soften Ice Cream
The following chart shows the available options and settings ranges.
| Quantity in display |
| 8 oz |
| 16 oz |
| 32 oz |
| 48 oz |
Setting
- Touch the ON I OFF touch button.
The main menu is displayed. - Select "Soften Ice Cream".
- Swipe to the left or right to select the desired amount.
- Touch "Continue".
- Touch the START | STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Soften Cream Cheese
The following chart shows the available options and settings ranges.
| Quantity in display |
| 3 oz |
| 6 oz |
| 8 oz |
Setting
- Touch the ON I OFF touch button.
The main menu is displayed. - Select "Soften Cream Cheese".
- Swipe to the left or right to select the desired amount.
- Touch "Continue".
- Touch the START I STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Note: After approximately half of the cook time has elapsed, a beep sounds. You can open the door and stir the food for more even heat distribution. Press the START I STOP touch button to continue the operation.
Timer
The Timer function works like a kitchen timer. The appliance does not switch on and off automatically.
Kitchen Timer
The Kitchen Timer can be set when the appliance is switched on or off.
- Touch the TIMERS touch button.
- Touch the required field and swipe to the left or right to set the kitchen timer.
You can set hours, minutes and seconds.

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Hours 1 Minutes 12:20 Seconds 11 12 13 14 15 0 ✓- Touch the ☑ symbol.
The kitchen timer begins to count down.
The ⏱ symbol and timer value are displayed in the top left corner of the display.
Note: When the set time has elapsed, a short signal sounds. "Kitchen Timer completed" is displayed. Touch the notification to turn it off.
If you do not touch the notification it will turn itself off after about 30 seconds. The 🔔 symbol and 00 min 00 sec will remain in the top left corner of the display. Touch the display to cancel these indicators.
Checking, changing or deleting settings
- Touch the TIMERS touch button.
The time-setting options are shown in the display. - Touch the required timer option.
- Swipe to the left or right on the touch display to change the settings.
To delete a timer value, set "00:00", or touch "Cancel".
Panel Lock
Your appliance is equipped with a panel lock so that it cannot be switched on or a setting cannot be changed accidentally.
Activating and Deactivating
The appliance has to be turned off.
- Touch and hold the LOCK touch button until "Panel Lock activated" is displayed. The lock is activated. The ≈ symbol is displayed in the top left corner of the display.
- Touch and hold the LOCK touch button until "Panel Lock deactivated" is displayed. The lock is deactivated.
Adjust Basic Settings
You can adjust various settings of your appliance, to make using your appliance easy and convenient. If necessary, you can change these settings in the menu "Settings".
Changing the Settings
The appliance has to be switched off.
- Touch the SETTINGS touch button.
- Swipe to the left or right to select the required setting.
- Touch the bottom line.
- Swipe to the left or right to select the required setting.
- If required touch the ☑ symbol to apply the setting.
- Touch the top line.
- Touch the SETTINGS touch button.
- Touch "Save" to save the changes.
Available Settings
| Setting Options |
| Language english, français, español |
| Time of Day Set current time of day |
| Clock Format 12 hr, 24 hr |
| Time Display Digital, Analog, Off |
| Signal Volume 1 - 5 |
| Key Press Sound On, Off |
| Display Brightness 1 - 5 |
| Demo Mode Yes, No |
| Allows appliance to be operated without microwave power (e.g. in a showroom) |
| Factory Settings Reset |
| Customer Service Displays Customer Service contact information |
Cleaning and Maintenance
WARNING
Be sure the entire appliance has cooled and grease has solidified before attempting to clean any part of the appliance.
Cleaning Guide
- For best performance and for safety reasons, keep the oven clean inside and outside. Take special care to keep the inner door panel and oven front frame free of food and grease build-up.
- Never use abrasive scouring powder or pads on the microwave. Wipe the microwave oven inside and out with a soft cloth and warm (not hot) mild detergent solution. Rinse and wipe completely dry.
- Wipe spatters immediately with a wet paper towel, especially after cooking greasy foods like chicken or bacon.
- Clean your microwave oven weekly or more often, if needed.
- Never operate the oven without food in the oven cavity; this can damage the magnetron tube or glass tray. You may wish to leave a cup of water standing inside the oven when it is not in use to prevent damage if the oven is accidentally turned on.
Part Recommendations
| Oven cavity Keep inside (cavity) of the oven clean. Food particles and spilled liquids can stick to the oven walls, causing the oven to work less efficiently.Wipe up spills immediately. Use a damp, clean cloth and mild soap.DO NOTuse harsh detergents or abrasive cleaners.To help loosen baked-on food particles or liquids, heat 2 cups of water (add the juice of 1 lemon if you desire to keep the oven fresh-smelling) in a 4 cup microwave-safe dish at High power for 5 minutes or until boiling. Let stand in oven cavity for 1 or 2 minutes. | |
| Glass turntable tray Remove glass turntable tray from the oven when cleaning the oven cavity and tray.NOTICE:To prevent the glass turntable from breaking, handle with care and do not put it in water immediately after cooking.Wash the glass turntable tray in warm soapy water or in the dishwasher. | |
| Turntable roller rest Clean with warm, soapy water. Rinse thoroughly and dry. | |
| Door glass | Wash with soap and water or glass cleaner. Use Fantastik®or Formula 409®on a clean sponge or paper towel and wipe clean. Avoid using abrasive cleaners, like powder cleaning agents, steel wool pads and oven cleaners.If steam accumulates inside or outside the oven door, wipe with a soft cloth. Steam can accumulate when operating the oven in high humidity and in no way indicates microwave leakage. |
| Painted surfaces | Clean with hot soapy water or apply Fantastik®or Formula 409®to a clean sponge or paper towel and wipe clean. Avoid using abrasive cleaners, like powder cleaning agents, steel wool pads and oven cleaners. |
| Stainless steel surfaces | Always wipe or rub in the direction of the grain. Clean with a soapy sponge, then rinse and dry, or wipe with Fantastik®sprayed on a paper towel. Protect and polish with Stainless Steel Magic®and a soft cloth. Remove water spots with a cloth dampened with white vinegar.Do not use any cleanser that contains chlorineas these may rust the stainless steel. |
| Plastic & Controls When cool, clean with soapy water, rinse and dry. | |
| Printed areas (words & numbers) | Do not use abrasive cleaners or petroleum-based solvents. |
Before Calling for Service
Before calling Customer Service, consider the suggestions and instructions below:
| Problem Suggestion | |
| Neither the display nor the oven operates. | Reset the household circuit breaker or replace any blown fuses.Properly insert the plug into a grounded power outlet. |
| The display works, but the oven will not operate. | Make sure the oven door is closed securely and completely.Check to see if packing material or other materials are stuck to the door seal.Check for damage to the oven door.Check the oven is not in Demo Mode, it will operate but not heat. |
| The power goes off before the cook time has elapsed. | Reset the clock and any cooking instructions.Reset the household circuit breaker or replace any blown fuses. |
| The microwave power level switches from power level 100% to power level 80%. | If the oven is set to cook for more than 30 minutes at 100% power level, it will automatically reduce the power to a 80% power level after 30 minutes to avoid overcooking. |
| You see sparks or arcing. | Remove any metallic utensils, cookware or metal ties from the oven cavity. If using aluminum foil, use only narrow strips and allow at least one inch between the foil and the interior oven walls. |
| The turntable makes noises or sticks. | Clean the turntable, roller ring and oven cavity bottom.Make sure the turntable and roller ring are positioned correctly. |
| Using your microwave causes TV or radio interference. | This is similar to the interference caused by other small appliances, such as hair dryers. Move your microwave further away from other appliances, like your TV or radio. |
| The touch buttons do not operate properly | This may be due to condensation on keypad. Clean the control panel with a dry cloth. Disconnect the appliance from the power supply by switching off the fuse in the fuse box and switch it back on after 10 seconds. If the problem persists, please shut off the appliance and have an authorized servicer check if the appliance is properly grounded. |
| The display shows error message and Customer Service number | A malfunction has occurred. Note any error messages that may appear on the display. Disconnect the appliance from the power supply by switching off the fuse in the fuse box and call an authorized servicer. |
| The display shows “Humidity Sensor Error” and Customer Service number | Touch the display and re-enter settings. If the error occurs again, call Customer Service. |
THERMADOR® Support
Before Calling Service
See the Use and Care Guide for troubleshooting information, see section "Before Calling Service". Refer to the "Statement of Limited Product Warranty" in the Use and Care Guide.
To reach a service representative, see the contact information at the front of the guide or in the following section. Please be prepared with the information printed on your product data plate prior to calling.
Data Plate
The data plate shows the model and serial number. Refer to the data plate on the appliance when requesting service.
The data plate can be found on the inside of the appliance door.

natural_image
Interior view of a microwave oven with a circular vent and lid, showing airflow direction (no text or symbols)To avoid having to search for each piece of information when calling, you can enter the four items needed in the spaces provided below.
Model No.
FD-No.
Date of Purchase
Customer Service
Keep your invoice or escrow papers for warranty validation if service is needed.
Service
We realize that you have made a considerable investment in your kitchen. We are dedicated to supporting you and your appliance so that you have many years of creative cooking.
Please do not hesitate to contact our STAR® Customer Support Department if you have any questions or in the unlikely event that your THERMADOR® appliance needs service. Our service team is ready to assist you.
USA
800-735-4328
www.thermador.com/support
Canada
800-735-4328
www.thermador.ca
Parts and Accessories
Parts, filters, descalers, stainless steel cleaners and more can be purchased in the THERMADOR® eShop or by phone.
USA
www.thermador.com/us/accessories
Canada
www.thermador.ca/en/support/filters-cleaners-accessories
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it Applies to
The limited warranty provided by BSH Home Appliances ("Thermador") in this Statement of Limited Product Warranty applies only to the Thermador appliance sold to you ("Product"), provided that the Product was purchased:
- For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
- New at retail from a BSH authorized dealer or directly from BSH (not a display, "as is", or previously returned model), and not for resale, or commercial use.
- Within the United States or Canada, and has at all times remained within the country of original purchase.
The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty.
Please make sure to register your Product; while not necessary to effectuate warranty coverage, it is the best way for Thermador to notify you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts
Thermador warrants that the Product is free from defects in materials and workmanship for a period of seven hundred and thirty (730) days from the date of the original delivery. The foregoing timeline begins to run upon the date of the original delivery, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship such as scratches of stainless steel, paint/porcelain blemishes, chips, dents, or other damage to the finish) of the Product, for a period of sixty (60) days from the date of delivery or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, "As Is", or "B" stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, Thermador or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Thermador will replace your Product (upgraded models may be available to you, in Thermador's sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Thermador at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Thermador's sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Thermador authorized service provider during normal business hours. For safety and property damage concerns, Thermador highly recommends that you do not attempt to repair the Product yourself, or use a non-authorized service provider; Thermador will have no responsibility or liability for damage resulting from repairs or work performed by a non-authorized service provider. Authorized service providers are those persons or companies that have been specially trained on Thermador products, and who possess, in Thermador's opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Thermador). Nevertheless, taking your product to be serviced by a repair shop that is not affiliated with or an authorized dealer of Thermador will not void this warranty. Also, using third-party parts will not void this warranty. Notwithstanding the foregoing, Thermador will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Thermador would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call. Further, to the extent you have installed the Product in a difficult-to-access location or have otherwise installed temporary or permanent fixtures that create barriers to accessing or removing the Product, Thermador will not incur any liability for, or have responsibility, for work or costs associated with moving the Product or otherwise creating access to the Product in order to repair or replace it. All such costs shall be your sole responsibility.
Out of Warranty Product
Thermador is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of Thermador, including without limitation, one or more of the following:
- Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
- Any party's willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self-performed "fixing" or exploration of the appliance's internal workings).
- Adjustment, alteration or modification of any kind.
- A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations.
- Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
- Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
- Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing.
- Removal and replacement of trim or decorative panels that interfere with servicing the Product.
- Damage or defects caused by labor or parts installed by any non-authorized service provider, unless approved by Thermador before service is performed.
In no event shall Thermador have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY THERMADOR, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.
Obtaining Warranty Service
To obtain warranty service for your product, you should contact Thermador Customer Service at 1-800-735-4328 to schedule a repair.
Product information
For handy reference, copy the information below from the rating plate. Keep your invoice and/or delivery documents for warranty validation..
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Two glassware illustrations: a spoon inside and a cross symbol crossed out (no text or labels)text_image
Labeled diagram of an oven interior showing numbered components for identificationtext_image
Time of Day ... Set current time of day 00:00 Languagetext_image
Time of Day Language Time Display Set the language you require Englishtext_image
Language Time Display ... Select which clock display is shown when the appliance is switched off Digital Off AnalogEffleurez la touche tactile ON I OFF.
other
| Category | Value | |---|---| | Micro-ondes | 12:20 | | |→100min 00s | | ↗ | 100% | | Ajoutez 30 s | | This indicates the duration is 100 minutes. The value for Ajoutez is 30 seconds.text_image
Micro-ondes →100min 00s 12:20 70% 80% 90% 100%Effleurez la touche tactile ON I OFF.
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Interior view of a microwave oven with a circular vent and side-mounted dish (no text or symbols visible)www.thermador.com/us/accessories