VP230620 - Cooker GAGGENAU - Free user manual and instructions
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| Product Type | Teppan Yaki (built-in cooking plate) |
| Brand | Gaggenau |
| Model | VP230620 |
| Dimensions (W x D x H) | 460 x 380 x 50 mm |
| Weight | Approx. 12 kg |
| Power Supply | 220-240 V, 50/60 Hz |
| Maximum Power | 2.4 kW |
| Cooking Surface | Teppan Yaki stainless steel |
| Temperature Ranges | From 140 °C to 240 °C |
| Main Functions | Direct cooking, keep warm, cleaning position |
| Controls | Rotary knob with indicator light ring |
| Residual Heat Indicator | Yes, orange flashing |
| Safety Shut-off | Automatic after 4 hours without operation |
| Accessories Included | 2 spatulas |
| Care and Cleaning | Soapy water, soft brush, Wiener Kalk powder or grill cleaning gel |
| Safety | Child lock no, but automatic safety shut-off |
| Spare Parts Available | Spatulas, cleaning powder (00311774), cleaning gel (00311859) |
| Repairability | Gaggenau after-sales service, repairs exclusively by authorized technician |
| Warranty | Limited manufacturer warranty (see conditions) |
| Intended Use | Domestic only, cooking without pots |
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USER MANUAL VP230620 GAGGENAU
Use and care manual 2
⚠ Safety Definitions 2
IMPORTANT SAFETY INSTRUCTIONS 3
Fire Safety 3
Cooking Safety 4
Burn Prevention 4
Child Safety 5
Cleaning Safety 6
Cookware Safety 6
Proper Installation and Maintenance 6
Proposition 65 Warning 7
Causes of damage 8
Environmental protection 8
Energy saving tips 8
Getting to know your appliance 9
Teppan Yaki 9
Display on the illuminated ring 9
Operating principle 9
Before using the appliance for the first time 10
Cleaning the appliance 10
Heating up the Teppan Yaki 10
Operating the appliance 10
Turning on 10
Turning off 10
Residual heat display 11
Keeping warm setting 11
Cleaning setting 11
Safety shut-off 11
Table of settings and tips 12
Tips for cooking and roasting 14
Using the with Teppan Yaki with cookware 14
Cleaning and maintenance 14
Cleaning the appliance 14
Faults – What to Do? 16
Customer Service 17
Additional information on products, accessories, replacement parts and services can be found at www.gaggenau.com and in the online shop www.gaggenau.com/zz/store
Safety Definitions
WARNING
This indicates that death or serious injuries may occur as a result of non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.
NOTICE
This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.
IMPORTANT SAFETY INSTRUCTIONS
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WARNING
When properly cared for, your new appliance has been designed to be safe and reliable. Read all instructions carefully before use. These precautions will reduce the risk of burns, electric shock, fire, and injury to persons. When using kitchen appliances, basic safety precautions must be followed, including those in the following pages.
Fire Safety
Do not allow aluminum foil, plastic, paper or cloth to come in contact with a hot surface element, burner or grate. Do not allow pans to boil dry.
If the cooktop is near a window, forced air vent or fan, be certain that flammable materials such as window coverings do not blow over or near the burners or elements. They could catch on fire.
Always have a working smoke detector near the kitchen.
Never leave the cooktop unattended when in use. Boilovers cause smoking and greasy spillovers may ignite.
WARNING
TO REDUCE THE RISK OF A GREASE FIRE:
- Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
- Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
- Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
- Use proper pan size. Always use cookware appropriate for the size of the surface element.
In the event that personal clothing or hair catches fire, drop and roll immediately to extinguish flames.
Have an appropriate fire extinguisher available, nearby, highly visible and easily accessible near the appliance.
Smother flames from food fires other than grease fires with baking soda. Never use water on cooking fires.
IMPORTANT SAFETY INSTRUCTIONS
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WARNING
TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING:
- SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
- NEVER PICK UP A FLAMING PAN
- You may be burned.
- DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.
-
Use an extinguisher ONLY if:
-
You know you have a Class ABC extinguisher, and you already know how to operate it.
- The fire is small and contained in the area where it started.
- The fire department is being called.
- You can fight the fire with your back to an exit.
Whenever possible, do not operate the ventilation system during a cooktop fire. However, do not reach through fire to turn it off.
Cooking Safety
WARNING
Use this appliance only for its intended use as described in this manual. NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating the appliance. Never use the appliance for storage.
WARNING
NEVER cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, causing a fire hazard.
WARNING
Risk of burns!
Putting water or ice cubes on the hot frying surface causes water to splash and steam.
Burn Prevention
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS - Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing,
IMPORTANT SAFETY INSTRUCTIONS
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potholders, or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among these areas are the cooktop and areas facing the cooktop.
Do not heat or warm unopened food containers. Build-up of pressure may cause the container to burst and cause injury.
Always use dry potholders. Moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.
Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crêpes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
Use high heat settings on the cooktop only when necessary. To avoid bubbling and splattering, heat oil slowly, on no more than a low-medium setting. Hot oil is capable of causing extreme burns and injury.
Never move a pan of hot oil, especially a deep fat fryer. Wait until it is cool.
Secure all loose garments, etc., before beginning. Tie long hair so that it does not hang loose, and do not wear loose-fitting clothing or hanging garments, such as ties, scarves, jewelry, or dangling sleeves.
WARNING
Risk of burns!
If the appliance cover (VD) is fitted: do not close the appliance cover until the appliance has cooled down completely. Do not operate the appliance with the cover closed. Do not use the appliance cover for placing objects or for keeping things warm.
Child Safety
When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons.
Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer. This can damage the appliance, and the unit may tip over, potentially causing severe injury.
Do not allow children to use this appliance unless closely supervised by an adult. Children and pets should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play in its vicinity, whether or not the appliance is in use.
IMPORTANT SAFETY INSTRUCTIONS
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CAUTION
Items of interest to children should not be stored in an appliance, in cabinets above an appliance or on the backsplash. Children climbing on an appliance to reach items could be seriously injured.
Cleaning Safety
Do not clean the appliance while it is still hot. Some cleaners produce noxious fumes when applied to a hot surface. Wet clothes and sponges can cause burns from steam.
Do not use steam cleaners to clean the appliance.
Do not soak removable heating elements - Heating elements should never be immersed in water.
Cookware Safety
Hold the handle of the pan when stirring or turning food. This helps prevent spills and movement of the pan.
Use Proper Pan Size.
The use of undersized cookware will expose a portion of the heating element or burner to direct contact and may result in ignition of clothing. Select cookware having flat bottoms large enough to cover the surface heating unit. This appliance is equipped with one or more surface units of different sizes. Proper relationship of cookware to heating element or burner will also improve efficiency.
Cookware not approved for use with ceramic cooktops may break with sudden temperature changes. Use only pans that are appropriate for ceramic cooktops (only certain types of glass, heatproof glass, ceramic, earthenware, or other glazed utensils are suitable).
Always position handles of utensils inward so they do not extend over adjacent work areas, burners, or the edge of the cooktop. This reduces the risk of fires, spills and burns.
Proper Installation and Maintenance
Have the installer show you the location of the circuit breaker or fuse. Mark it for easy reference.
This appliance must be properly installed and grounded by a qualified technician. Connect only to properly grounded outlet. Refer to Installation Instructions for details.
This appliance is intended for normal family household use only. It is not approved for outdoor use. See the Statement of Limited Product Warranty. If you have any questions, contact the manufacturer.
Do not store or use corrosive chemicals, vapors, flammables or nonfood products in or near this appliance. It is specifically designed for use when heating or cooking food. The use of corrosive chemicals in heating or cleaning will damage the appliance and could result in injury.
IMPORTANT SAFETY INSTRUCTIONS
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Make sure reflector pans or drip bowls are in place - Absence of these bowls or pans during cooking may subject wiring or components underneath to damage.
WARNING
Failure to operate knobs properly may result in personal injury and damage to the appliance.
Do not operate this appliance if it is not working properly, or if it has been damaged. Contact an authorized servicer.
Do not cook on a broken cooktop. Cleaning solutions and spillovers may create a risk of electric shock.
Do not repair or replace any part of the appliance unless specifically recommended in this manual. Refer all servicing to a factory authorized service center.
To avoid electrical shock hazard, before servicing the appliance, switch power off at the service panel and lock the panel to prevent the power from being switched on accidentally.
Proposition 65 Warning:
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:
STATE OF CALIFORNIA PROPOSITION 65 WARNING:
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Causes of damage
The frying surface is robust and smooth but, like a good pan, it will exhibit signs of use over time. These do not affect how it works.
NOTICE
Scratches or gouges on the frying surface
Never use a knife to cut food on the frying surface. Use the spatula supplied to turn the food. Do not hit the spatula against the frying surface.
NOTICE
Plastics, films and foils
Aluminum foil and plastic cookware will melt on the hot frying surface. Never place containers made of aluminum foil on the frying surface. Never place objects made of plastic or cookware with plastic handles on the frying surface.
Environmental protection
In this section, you can find information about saving energy and disposing of the appliance.
Energy saving tips
- Stop the heating appliance when it reaches the required temperature.
- Use the edge of the frying surface to keep food that is already cooked warm, whilst continuing to cook food in the middle.
- Switch back to a lower temperature in good time.
- Select an appropriate temperature. Using a temperature that is too high wastes energy.
- Use the residual heat of the Teppan Yaki. For longer cooking times, switch the appliance off 5–10 minutes before the end of the cooking time.
Getting to know your appliance
In this section, we will explain the components and controls.
Teppan Yaki
text_image
Diagram of a rectangular device with labeled parts, including a dial indicator and numbered annotations.
natural_image
Illustration of a metal spatula with a handle and label '3' pointing to its base (no text or symbols on the object itself)1 Frying surface
2 Control knob:
Cleaning setting
Keeping warm setting
3 Spatula (x2) for turning the food
Display on the illuminated ring
The control knob is encircled by an illuminated ring that indicates a number of statuses and functions.
| Display Meaning | |
| ○ Off Appliance OFF | |
| ● Lit orange Appliance ON | |
| ● Lit white but gradually changing to orange | Appliance ON heat-up indicator |
| ● Slowly flashing orange Appliance OFF residual heat indicator | |
| ☀️ Flashing orange and white alternately | Safety shut-off, power failure |
| ☀️ Flashing orange | Appliance fault Call the after-sales service. |
Operating principle
Teppan Yaki is an old Japanese tradition for frying and roasting. Preparing the food is an experience, the food is prepared – without pots or pans – directly on the frying surface. Use the included spatulas to turn the food and to remove food residues.
Before using the appliance for the first time
In this section, you can find out what you must do before using your appliance to prepare food for the first time. Read the safety information before you start.
Cleaning the appliance
Before using the appliance for the first time, clean it thoroughly with lukewarm soapy water.
Heating up the Teppan Yaki
To eliminate the new appliance smell, heat up the Teppan Yaki without anything on it for a few minutes at 200 °C.
Operating the appliance
Turning on
Push in the control knob and turn it to the required temperature. The illuminated ring lights up white.
text_image
480 0 460 440 420 400 380 360 340 320 300The illuminated ring dims from white to orange while the appliance is heating up. An audible signal sounds when the set temperature has been reached.
After it heats up, use the spatula or a heat-resistant brush (e.g. silicone brush) to spread a little oil or fat evenly over the frying surface. Place the food directly on the frying surface without a pot or pan. Use the spatula supplied to turn the food.
Turning off
Turn the control knob to position 0.
WARNING
Risk of burns!
The appliance will remain hot for a long time even after you switch it off. Do not touch the appliance while the residual heat indicator is flashing.
WARNING
Risk of burns!
When the appliance cover is closed, this leads to a build-up of heat. Only operate or switch on the appliance when the appliance cover is open. Do not use the appliance cover for keeping warm or setting down. Only close the appliance cover once the appliance has cooled down.
CAUTION
Damage to the appliance
Remove spilled liquids before opening the appliance cover.
Residual heat display
After switching off the appliance, the illuminated ring on the control knob slowly flashes orange until the appliance has cooled enough for it to be safe to touch. Do not touch the appliance while the residual heat indicator is flashing.
Keeping warm setting
Turn the control knob to the position.
The keeping warm setting enables you to keep food warm once you have cooked it.
Cleaning setting
Turn the control knob to the √ position.
The cleaning setting lets you soak baked-on residue, making it easier to remove.
Safety shut-off
For your protection, the appliance is equipped with a safety shut-off. Any kind of heating will be switched off after 4 hours if the appliance controls are not used during this time. The heating element will also remain off after a power failure. The illuminated ring on the control knob flashes orange and white alternately.
Turn the control knob to 0. You will now be able to start the appliance again as usual.
Table of settings and tips
| Food Temperature | °F (°C) | Cooking time Comments | |
| Meat and poultry | |||
| Beef steak, medium1 -1.2 in (2.5-3 cm) | Sear at445 -465(230-240)Continue cooking at 355 (180) | Fry for 2 mins each sideContinue cooking for 6-11 mins | e.g. entrecôte, fillet steak, rump steak.The steak is medium when meat juice can be seen on the surface. |
| Pork neck steak0.75 in (2 cm) | 410 -430(210-220) | 15-18 mins | |
| Veal escalope, breaded0.6 in (1.5 cm) | 375- 390(190-200) | 16-20 mins Use enough oil to prevent the breadcrumb coating from drying out and burning. | |
| Strips of beef or pork 1.1-1.3 lb (500-600 g) | 445-465(230 -240) | 6-8 mins Distribute the pieces of meat evenly; they should not be touching. | |
| Strips of poultry1.1 -1.3 lb (500-600 g) | 355- 375(180-190) | 10-12 mins | |
| Minced meat 0.8 lb (400 g) 445 -465(230-240) | 7- 8 mins | ||
| Saddle of lamb, medium0.6 -1 in (1.5-2.5cm) | Sear at 390(200)Continue cooking at 320 (160) | Fry for 2 mins each sideContinue cooking for 4-6 mins | |
| Turkey steak 0.6 in (1.5 cm) 375 -390(190-200) | 8-15 mins Turn several times | ||
| Poultry liver 0.4 in (1 cm) 390- 410(200-210) | 3-5 mins | ||
| Fish and seafood | |||
| Fish fillet 0.4 in (1 cm)0.75 in (2 cm)1 in (2.5 cm) | 410 -430(210-220) | 5-7 mins e.g. perch, cod, basa, haddock, plaice, monkfish, sole, pike-perch. | |
| 375-390(190 -200) | 7-10 mins | ||
| 355-375(180 -190) | 15-17 mins | ||
| Salmon steak 1 in (2.5 cm)1.2 in (3 cm) | 355 -375(180-190) | 15-17 mins | |
| 320- 340(160-170) | 18-20 mins | ||
| Tuna steak1 -1.2 in (2.5-3 cm) | 355 -375(180-190) | 17-20 mins | |
| Prawns (1 oz/30 g each) | 375 -390(190-200) | 8-10 mins | |
| Scallops (1 oz/30 g each) | 375-390(190 -200) | 4-8 mins | |
| Food Temperature | °F (°C) | Cooking time Comments |
| Vegetables | ||
| Aubergines, sliced0.8 lb (400 g) | 355 -375(180-190) | 6-8 mins Salt the aubergines and leave to stand for approx. 30 minutes before frying. Then dry. |
| Mushrooms, sliced0.8 lb (400 g) | 445 -465(230-240) | 10-12 mins |
| Carrots, julienne0.8 lb (400 g) | 340-375(170 -190) | 6-8 mins |
| Potatoes, boiled, sliced0.8 lb (400 g) | 390-430(200 -220) | 7-10 mins |
| Peppers, cut into strips0.8 lb (400 g) | 390-410(200 -210) | 4-6 mins |
| Zucchini, sliced0.8 lb (400 g) | 340-355(170 -180) | 4-6 mins |
| Onions or leeks, cut into rings0.8 lb (400 g) | 340 -375(170-190) | 5-7 mins |
| Egg-based dishes and desserts | ||
| Fried eggs, scrambled eggs(3-4 eggs) | 320- 355(160-180) | 4-6 mins each side |
| Crêpes (x2) 355 -375 | (180-190) | 3-5 mins each side |
| Sliced fruit0.4 -0.6 lb (200-300 g) | 355- 375(180-190) | 5-7 mins e.g. pineapple, apple, mango. Use clarified butter for frying. Sweeten with sugar or honey to taste. |
| Banana in coconut (4 halves) 355 -375 | (180-190) | 6-9 mins |
| Side dishes and miscellaneous | ||
| Rice 1.1 lb (500 g) 355-375 | (180 -190) | 5-7 mins |
| Pine nuts 0.6 lb (300 g) 320 (160) 5-7 mins Turn frequently | ||
| Rice noodles0.8 lb (400 g) | 390-430(200 -220) | 4-5 mins |
| Tofu 0.6 lb (300 g) 390-430 | (200 -220) | 3-5 mins Turn frequently |
| White bread cubes/croutons0.4 lb (200 g) | 320 (160) 10-12 mins Turn frequently to begin with | |
Tips for cooking and roasting
- Only put on the food once the heating indicator has gone out. This also applies to raising the temperature between two preparations.
- Press the meat, poultry and fish pieces flat onto the frying surface with the spatula. Only turn them once they can easily be removed from the surface, in order to not destroy the fibers. Otherwise fluid can come out, which causes the food to dry out.
- Meat, poultry and fish pieces shouldn't touch each other during frying so that they don't absorb any liquid.
- Don't pierce or cut meat prior to or during cooking, in order to prevent meat juice from escaping.
- Don't salt meat, poultry and fish prior to frying, in order to prevent the extraction of water and soluble nutrients.
- Fish fillet can be rolled in flour (floured) prior to frying. This prevents it from sticking as much.
- Only turn fish fillet once if possible. First fry it on the skin side.
- Only use oils and fats that can be heated up hot and are suitable for frying, e.g. refined plant oils or concentrated butter (clarified butter).
Using the with Teppan Yaki with cookware
You can also use the Teppan Yaki to cook with cookware. Cooking methods that require little heat input can be used to do this. You can heat food quickly on the hob first, if required, before continuing cooking on the Teppan Yaki.
Approx. 140 °C is best for melting, defrosting, and keeping food warm. 160–200 °C is best for soaking rice and cereals, and for heating small quantities of food.
Use heat-resistant cookware with a lid. Take care not to scratch the stainless steel frame accidentally when placing the cookware on the heating surface. Please note that if the cookware is smaller than the surface being heated, this is not an energy-efficient cooking method.
Cleaning and maintenance
WARNING
Risk of electrical shock!
Moisture entering the appliance can cause an electrical shock. Don't use a high-pressure cleaner or steam cleaner.
WARNING
Risk of burns!
- The appliance grows hot during operation. Let appliance cool down prior to cleaning.
- The accessible parts get hot during operation. Never touch hot parts. Keep children away.
- Pouring water or ice cubes onto the hot frying surface produces splashes and steam. Do not bend over the appliance. Keep a safe distance.
NOTICE
Surface damage
Do not use these cleaning agents
• Caustic or corrosive cleaners
- Oven cleaners
- Cleaners that are caustic, contain chlorine or are aggressive
- Cleaners containing large proportions of alcohol
- Hard, scratchy dish-washing sponges, brushes or scourers
If such an agent comes into contact with the appliance, wipe it off immediately with water.
Thoroughly wash out new sponge cloths before using them.
Cleaning the appliance
Clean the appliance after each use once it has cooled down. Burnt-on residues can be difficult to remove.
Remove the worst of the residue with the spatula.
Carefully remove cleaner residues before next using the appliance.
Cleaning the appliance once cooled
- Pour a little water (max. 100 ml) mixed with washing-up liquid on the frying surface so that it is thinly covered.
- Switch on the appliance. Set the cleaning setting √. Leave the dirt to soak for 5–10 minutes.
- Clean the frying surface using a scrubbing brush.
- Mop up the liquid with a soft sponge and remove. Rub the frying surface dry with a soft cloth.
Cleaning between uses
Ice cubes are better suited to cleaning the appliance when hot than water as they cause less splashing and steam.
- Switch off appliance.
- Use the spatula to push 4 or 5 ice cubes over the hot frying surface.
- Use the spatula to remove dirt that has begun to soften.
- Switch the appliance on again. Wait until the appliance has reached the set temperature again before placing food on the frying surface.
| Appliance part/ surface | Recommended cleaning |
| Frying surface Use | a brush and washing-up liquid to remove greasy residues.Remove stubborn dirt with our “Wiener Kalk” cleaning powder (article no. 00311774). Make a paste out of cleaning powder mixed with water and use this to clean the surface.Always wipe the surface in the brush direction.Follow the instructions on the cleaner's packaging. |
| Frying surface, burnt-on dirt | With the appliance cold, apply our cleaning gel (article no. 00311859) to stubborn dirt and leave it to work for at least 2 hours, or overnight for heavy soiling. Then rinse off thoroughly and dry. Follow the instructions on the cleaner's packaging. |
| Appliance part/ surface | Recommended cleaning |
| Control panel | Soapy water – the cloth must not be too wet. Dry with a soft cloth. If acidic substances (e.g. vinegar, ketchup, mustard, marinades, lemon juice) are spilled on the control panel, remove them immediately. |
| Control knobs | The soapy cloth must not be too wet. Dry with a soft cloth. |
CAUTION
Damage to the appliance Do not detach the control knobs to clean them.
Faults – What to Do?
WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried out by an authorized servicer. If the appliance is not functioning properly, unplug the power cord or switch off the fuse in the fuse box. Contact Customer Support.
Faults often have simple explanations. Please read the notes in the table before calling customer service.
| Disruption Possible cause Solution | ||
| The appliance does not work The plug is not plugged in Connect the appliance to the mains | ||
| Faulty fuse Check in the fuse box to make sure that the fuse for the appliance is in working order | ||
| Power failure Check whether other kitchen appliances are working | ||
| The appliance does not heat up and the illuminated ring is lit white | Demo mode is activated Deactivate demo mode: | |
| 1. Turn all the control knobs to 0. Unplug the appliance from the mains for 30 seconds (switch off the household fuse or the circuit breaker in the fuse box).2. Reconnect the appliance. Turn any of the control knobs one position anti-clockwise within 3 minutes. All the illuminated rings light up white.3. Turn the control knob three positions clockwise.4. Turn the control knob back to 0. Two audible signals confirm that demo mode has been deactivated. | ||
| The appliance switches itself off while in use; the illuminated ring flashes orange and white alternately | Safety switch off:The controls on the appliance have not been used for a long time | Turn the control knob to 0, then switch it back on (if you wish to continue using the appliance) |
| The appliance remains off after a power failure | Turn the control knob to 0, then switch it back on (if you wish to continue using the appliance) | |
| The illuminated ring flashes orange | Appliance fault | Turn the control knob to 0, then switch it back on |
| If the illuminated ring continues flashing after you have switched the appliance back on, contact the after-sales service | ||
Customer Service
If your appliance needs repairs, our Customer Service is there for you. We work hard to help solve problems quickly and without unnecessary service calls, getting your appliance back up and running correctly in the least amount of time possible.
When you call, please indicate the product number (E-Nr.) and serial number (FD-Nr.) so that we can support you in a qualified manner. You will find the data plate with these numbers on the bottom of the appliance. To avoid having to search when you need it, you can enter your appliance data and the Customer Service telephone number here.
E-Nr. FD-Nr.
Customer Service
Please read the use and care instructions provided with your appliance. Failure to do so may result in an error in using the appliance resulting in unnecessary service calls, which may not be covered by the warranty.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried out by an authorized servicer. If the appliance is not functioning properly, unplug the power cord or switch off the fuse in the fuse box. Contact Customer Support.
Please find the contact data of all countries in the enclosed customer service list.
To book a service visit and product advice
USA 877 442 4436
toll-free
CANADA 877 442 4436
toll-free
Table des Matières
text_image
Technical diagram showing a device with labeled parts: panel, handle, and tool (labeled 1, 2, 3)natural_image
Illustration of a metal spatula with a handle and label '3' pointing to its base (no text or symbols on the object itself)1901 Main Street, Suite 600
Irvine, CA 92614
USA
www.gaggenau.com
1-877-442-4436
© 2022 BSH Home Appliances Corporation