DIM32D1BSSPR - Ice machine DANBY - Free user manual and instructions

USER MANUAL DIM32D1BSSPR DANBY

Read and follow all safety rules and operating instructions before first use of this product.

PRECAUTION

Dear Valued Customer: We hope your Silhouette appliance fulfills all of your entertaining needs. Your satisfaction is our priority. Please contact our Customer Care Center toll-free via 1.844.455.6097 for any inquiries you may have about your new purchase.

NE PAS RETOURNER CET APPAREIL AU DÉTAILLANT JUSQU'A NOUVEL ORDRE

This machine is intended to produce ice only. It is not intended for the long-term storage of ice. Move any excess ice into a freezer for long-term storage ( >6 hours) if you desire to keep it. Ice that is left to sit in the bucket will melt over time.

IMPORTANT

Owner's Use and Care Guide 1-10

• Welcome
• Important Safety Information
• Installation Instructions
  Operation Instructions
  Care and Maintenance
• Troubleshooting
  Warranty

MACHINEÀGLAÇONS

Read and follow all safety rules and operating instructions before first use of this product.

PRECAUTION :

Thank you for choosing Silhouette

We know you're excited. We are too! However, the more familiar you are with your new appliance, the better experience you will have. We therefore strongly suggest that you read this Owner's Manual before plugging in your new appliance. It contains important operational information that will help you make full use of the technical features available in your appliance. The manual also contains information designed to enhance operating reliability and safety, as well as tips to maintaining your new appliance so that it brings you happiness for years to come.

Please visit www.silhouetteappliances.com to access self-service tools, FAQs and more. Should you need additional assistance, please call 1-844-455-6097.

Note: You will need the below information to obtain service under warranty. To receive service, you must provide the original receipt.

Model Number:

Serial Number:

Date of Purchase:

NEED HELP?

Before you call for service, here are a few things you can do to help us serve you better:

Read this Owner's Manual:

It contains instructions to help you use and maintain your appliance properly.

If you received a damaged appliance:

Immediately contact the retailer (or builder) that sold you the appliance.

Save time and money:

Check the Troubleshooting section at the end of the guide before calling. This section helps you solve common problems that may occur.

If you do need service, you can relax, knowing help is only a phone call away.

1-844-455-6097

IMPORTANT SAFEGUARDS

READ ALL SAFETY INFORMATION BEFORE USING

WARNING: RISK OF CHILD ENTRAPMENT!

An empty ice maker is a very dangerous attraction to children. Remove either the gasket, latches, lock and/or doors from unused or discarded appliances, or take some other action to guarantee it harmless. DON'T WAIT, DO IT NOW!

WARNING

To avoid installation/operation difficulties, refer to separate installation guide.

IMPORTANT

When installing the unit DO NOT kink the drain hose!

GROUNDING INSTRUCTIONS

• This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current.
• This appliance is equipped with a power cord that has a grounding wire and grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.
• Consult a qualified electrician or service technician if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
  If the outlet is a standard 2-prong wall outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.
• Plug the unit into an exclusive, properly installed grounded wall outlet.
  Do not under any circumstances cut or remove the third (ground) prong from the power cord.
• Do not use an adapter plug with this appliance.
• Do not use an extension cord with this appliance. If the power cord is too short, have a qualified electrician or service technician install an outlet near the appliance.

WARNING

Improper use of the grounding plug can result in a risk of electric shock.

SAVE THESE INSTRUCTIONS!

IMPORTANT SAFEGUARDS

READ ALL SAFETY INFORMATION BEFORE USING

GROUNDING INSTRUCTIONS

• Do not operate this appliance if it has a damaged power cord or plug, if it is not working properly, or if the appliance has been damaged or dropped.
• Never allow children to operate, play with, or crawl inside the appliance.
• Never clean appliance parts with flammable fluids. The fumes can create a fire hazard or explosion.
• Do not store or use gasoline or any other flammable vapors or liquids in the vicinity of this or any other appliance. The fumes can create a fire hazard or explosion.
• Do not splice the power cord that is equipped with this appliance.
• Keep power cord away from heated surfaces.
• Do not immerse power cord plug or the appliance itself in water.
• Do not use this product near water, for example in a wet basement or near a sink.
• Do not use corrosive chemicals or vapors in this appliance.
• Use this appliance only for its intended use, as described in this manual.
• See door surface cleaning instructions in the Care and Cleaning section(s) of this manual.
• Do not cover or block any openings on the appliance.
  This appliance is intended for household use only. Do not attempt to operate or store this appliance outdoors.
  This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair or adjustment.

WARNING

It is environmentally damaging to release many types of refrigerant into the atmosphere. Intentionally venting HCFC, CFC, or HFC refrigerant is illegal and punishable by law. Do not tamper with any of the refrigerant-containing components of this appliance. Ensure that you are following municipal bylaws when disposing of this or any other refrigeration appliance.

SAVE THESE INSTRUCTIONS!

OPERATING INSTRUCTIONS

CONTROLS OF THE ICE MAKER

The ice maker should be placed where the ambient temperature is between 10 - 32^ (50-90° F). If the ambient temperature is above or below this range, the performance of the unit may be affected.

Control Type Action Function Explanation
	Button	Press	To turn the ice mak- er on/off (press and hold this button for approximately 3 seconds)
	Button	Press	Small ice
	Button	Press	Medium ice
	Button	Press	Large ice

Check the water supply

1. Turn off water supply.2. Disconnect water supply line from the ice maker.3. Position water supply line in a bucket.4. Turn on water and make sure water pours into the bucket.5. Turn water supply off again, then reconnect the water supply line to the ice maker.* If unsure, please contact your local plumber.

INDICATOR LIGHTS

	Single Indicator light	ON	Small ice is selected.
		FLASHING	① Water tank is full and beeping. (see troubleshooting section)
	Single Indicator light	ON	Medium ice is selected.
	Single Indicator light	ON	Large ice is selected.
		FLASHING	Ice bucket is full of ice
	Single Indicator light	ON	Compressor on
		OFF	Compressor off
		FLASHING	Stand-by mode
	Simultaneous Indicator lights	All on at the same time	② Ice maker low on water (see troubleshooting section)
	Simultaneous Indicator lights	2 sizes fl ashing at the same time for 15 seconds	③ Sensor breakdown (see troubleshooting section)
	Simultaneous Indicator lights	All icons fl ashing at the same time	④ System malfunction (see troubleshooting section)

OPERATING INSTRUCTIONS

IMPORTANT

This machine is intended to produce ice only. It is not intended for the long-term storage of ice. Move any excess ice into a freezer for long-term storage ( >6 hours) if you desire to keep it.

CHANGING THE SIZE OF ICE

NOTE: Ice cube sizes differ by density and not volume. A large cube is the same size as a small cube but contains more frozen water.

1. Ensure the water supply is connected before changing ice size. The ice maker is automatically set to make medium ice. If you need to change the ice size, you can press the corresponding buttons (see previous page) and the chosen ice size will be indicated by the corresponding indicator light.
2. If you want to stop making ice but keep the unit on standby, press the power button for about 3 seconds. All ice indicator lights will turn off and the power indicator light will continue flashing. You are now in standby mode. Do not leave the unit in standby mode in excess of 6 hours. If you want to start making ice again, press the power button one more time.

CONTINUOUS WATER CIRCULATION

This unit operates using a continuous closed cycle of

water, with little or no waste. When the unit is on and the water container is low, new water is allowed in from the water source. The water container fills up until the float on the water tank is triggered. The recirculation pump cycles water over the evaporator tray continuously until ice is produced. This process is continuous as long as the unit is left on.

Any water that enters the drain at the bottom of the ice maker cavity is not recycled. It goes into a separate receptacle with a separate drain system that drains out of the back of the unit. This ensures that you're always using clean water.

Note: If the unit is turned off for 24 hours or longer, drain the water from the recirculation system. (see below)

Note: If you are using the continuous drain option (see separate installation instructions) the unit may be turned off during the draining process. If you are using the drain pump option (see separate installation instructions), you must keep the unit turned on.

To drain the water from the system: First turn off the water supply. Remove the ice bucket, and pull the rubber drain tube out from its clips at the front of the internal water reservoir. Slowly lower the rubber drain tube towards the drain port at the back right side of the ice maker cavity. The water will evacuate. When all the water has been drained, replace the tube. Note: If using the continuous drain option (see separate installation instructions) and the unit had been turned off, it may now be turned on again.

ICE BUCKET

Your ice bucket is designed to be easily removed. To remove it, tilt up the front part of the box then simply pull it out (see Fig. F)

OPERATING INSTRUCTIONS

ICE SCOOP

This appliance comes equipped with a stainless steel ice scoop that also facilitates the removal of ice from the ice bucket. Use this scoop to break up any sheets of ice that fall into the bucket.

POWER FAILURE

Most power failures are corrected within a few hours and should not affect the temperature of your appliance if you minimize the number of times the door is opened. If the power is going to be off for a longer period of time, and you are using the drain pump option (see separate installation instructions), you will need to manually drain the water from your unit before next use to avoid an overflow situation. Refer to 'Continuous Drain Installation' for draining instructions on separate installation manual. Note: Drain the water from the exterior drain bucket by unscrewing the drain cap located on the back of the unit.

Note: When the power is restored the unit will be in standby mode and the pump will energize itself automatically to prevent water leakage.

MOVING YOUR ICE MAKER

• Remove all items.
• Securely tape down all loose items (bucket) inside your appliance.
• Turn the adjustable leg up to the base to avoid damage.
• Tape the door shut.
• Be sure the appliance stays secure in the upright position during transportation. Also protect outside of appliance with a blanket, or similar item.
• The ice maker should be relocated to the coolest area of the room, away from heat producing appliances, and out of the direct sunlight.

CARE AND MAINTENANCE

OUTSIDE CABINET AND DOOR

• Wash the outside cabinet with warm water and mild liquid detergent. Rinse well and wipe dry with a clean soft cloth.
• Wring excess water out of the sponge or cloth when cleaning any electrical parts.

CARE AND MAINTENANCE

CLEANING CYCLE

Note: The frequency of cleaning will be determined by the hardness of your water and the amount of use.

1. Before starting, turn the unit off and turn off the water supply to unit.
2. When all ice has melted from the evaporator and fallen into the ice bucket, remove the bucket (being careful not to spill any water) and discard or store ice in a separate freezer.

Note: If you are using the continuous drain option, the unit must be turned off during the next step. If you are using the drain pump option (see separate installation instructions), please keep the unit turned on (this allows pump to operate.)

1. Remove the rubber drain hose from the left front (Fig. H, item 4) of the ice maker cavity. Slowly tilt the drain hose down towards the drain port at the back right - lower corner of the ice maker cavity. The water will drain into the drain port. Tilt the drain hose slowly to ensure that the water is not able to overflow the ice bucket area. (See Fig.H)
2. When the water stops coming out of the drain hose, ensure that all water has been drained from water tank area. (Look inside to check that all water has been drained from water container area.) Check the water tank for any excess sediment and remove any if present. Flush out tank before reinstalling drain hose in clips. Reinstall the drain hose by pushing it back into the clips.
3. Fill the water tank with a cleaning solution comprised of equal parts water and vinegar. Next, turn the water supply on.
4. If the bucket has been removed, reinstall the ice bucket after the water tank stops refilling, and the unit begins to run again.
5. Allow the unit to produce 4 - 6 batches of ice, then turn the unit off and allow any remaining ice to fall into the ice bucket.
6. Remove the ice bucket and discard all (6) batches of ice.
7. If the drain pump mode is being used (see separate installation instructions), turn the unit on at this point. Unit has to be in the process (operating mode) in order for the pump to work. If unit is in standby mode pump will not operate. Once again, remove the rubber drain hose from left side clips and slowly drain the cleaning solution into the drain port in bottom right side of cabinet area.
8. When all of the solution has drained, reinstall the drain hose into the clips, turn water on and allow tank to fill. Reinstall the ice bucket. Make sure the reservoir is full before unit is turned back on.
9. Discard the first 2 batches of ice that fall into the ice bucket.

10. Normal ice production can continue when there is no evidence of the cleaning solution remaining in the unit.

11. Evaporator cover board

12. Direction plate
13. Water container
14. Drain hose
15. Clips

Fig.H

CARE AND MAINTENANCE

YEARLY MAINTENANCE FOR AREAS WITH HARD WATER

1. When all ice has been released from the evaporator and fallen into the ice bucket, remove the bucket (being careful not to spill any water that has resulted from melting ice) and discard or store ice in a separate freezer.

Note: If you are using the continuous drain option (see separate installation instructions), the unit may be turned off during the next step. If you are using the drain pump option (see separate installation instructions), the unit MUST be turned on. If unit is in standby mode the pump will continue to energize itself to avoid water leakage.

Note: Water supply should be turned off, if not it will keep filling up.

1. Remove the rubber drain tube (4) from the water container (3). Slowly tilt the drain hose down towards the drain port at the back right - lower corner of the ice maker cavity. The water will drain into the drain port. (see Fig.H on previous page)
   Note: Tilt the drain tube slowly to ensure that the water does not overflow in the ice bucket area.
2. When the water stops coming out of the drain tube, look inside to check that all water has been drained from water container area. Reinstall the drain tube by pushing it back into the clips.
3. Use a sterile brush to scrape and loosen any hard water buildup from the water container (3), ice bucket, cover board (1) and direction plate (2.) Then, fill the water container (3) with an approved, nontoxic, lime dissolving cleaning solution such as an ice maker cleaner sold in stores, or a solution of equal parts water and vinegar. (see Fig.G on previous page)
4. Next, turn the water supply on, turn the unit back on only if using continuous drain option (see separate installation instructions) and had previously turned unit off, and reinstall the ice bucket. The water container will refill, and the unit will begin to run again.
5. Allow the unit to produce 4 - 6 batches of ice, then turn the unit off and allow time for any remaining ice to fall into the ice bucket.
6. Remove the ice bucket and discard all (6) batches of ice.

Note: Water supply should be turned off, if not it will keep filling up.

1. Once again, remove the rubber drain tube from water container (3) and slowly drain the cleaning solution into the drain port in bottom right side of cabinet area. Water will continue to fill if water is not turned off. (See Fig.H on previous page)
2. When all of the solution has drained, reinstall the ice bucket. Turn the unit back on, only if using continuous drain option (see separate installation instructions) and had previously turned unit off.
3. Discard the first 2 batches of ice that fall into the ice bucket.
4. Normal ice production can continue when there is no evidence of the cleaning solution remaining in the unit.

VACATION TIME

If the unit will not be used for more than one day, turn the unit off and drain completely (refer to 'Continuous Water Circulation for draining instructions.)
- Winterization: If the unit is only used half the year, the other half it should be kept clean and void of water. Drain the unit as in the 'Continuous Water Circulation' section. Additionally, be sure to remove any water from the drain tank. Utilize the "cleaning cycle" section.

TROUBLESHOOTING

Occasionally, a problem is minor and a service call may not be necessary - use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or our toll free number.

Tel: [phone]

PROBLEM POSSIBLE CAUSE SOLUTION
The ice maker does not operate	Not plugged in • The appliance is turned off • No power to the unit	• Make sure the appliance is plugged in and turned on • Replace the fuse or reset circuit breaker
The ice is not big enough or melts too quickly	• The ambient temperature is too high • The door is open too often or the door is ajar • The condenser is dirty • Incorrect mode is selected	• Reduce ambient temperature • Make sure the door is closed and is only opened when necessary. Ensure that the gasket is sealing against the cabinet • Remove the front bottom kick plate from the unit and using a vacuum, clean the area of the condenser • Select the correct ice size
Ice maker alarm • External water	tank is full • Not enough water	• See below
Vibrations	• Ice maker not level	• Make sure the floor is level • Adjust levelling legs
Noise • The ice maker is not level	• The rattling noise may come from the f1 ow of the refrigerant, which is normal • As each cycle ends, you may hear gurgling sounds caused by the f1 ow of refrigerant in your ice maker • Contraction and expansion of the inside walls may cause popping and crackling noises • The ice dispensing during every cycle may cause some noise • The constant water f1 ow noise is a normal function of the unit	• Make sure the f1 oor is level or adjust the levelling legs • This is normal • This is normal • This is normal • This is normal • This is normal
Water leakage from the ice maker	• The water inlet pipe in the back is too loose • The water outlet pipe in the back is too loose	• Tighten the water inlet pipe • Tighten the water outlet pipe

1. "Water tank is full" - troubleshoot using instructions before contacting an authorized service centre.

2. Disconnect from power source. Unscrew the drain cap located on the back of the unit and let out the water (refer to installation guide)
   After draining out all the water from the outside water tank, reconnect unit to power and it will continue to run normally.
   If "drain pump mode" (see separate installation instructions) is being used, please confirm the "drain pump switch" is in the "ON" position.

3. "Ice maker low on water" - troubleshoot using these instructions before contacting an authorized service centre.

4. Check if outside water supply is functioning normally. Follow "checking the water supply" instructions (above) and wait 30 minutes for the unit to correct itself.

5. If this doesn't work, press the power button to restart the unit.

6. "Sensor breakdown" - contact our authorized service centre for maintenance.

7. "System malfunction" - System will shut down call an authorized service centre.

LIMITED IN-HOME APPLIANCE WARRANTY

This quality product is warranted to be free from manufacturer's defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.

This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.) (hereafter "Danby") or by an authorized distributor of Danby, and is non-transferrable.

TERMS OF WARRANTY

Plastic parts, are warranted for thirty (30) days only from purchase date, with no extensions provided.

First 24 months

During the first twenty four (24) months, any functional parts of this product found to be defective, will be repaired or replaced, at warrantor's option, at no charge to the ORIGINAL purchaser.

To obtain service

Danby reserves the right to limit the boundaries of "In Home Service" to the proximity of an Authorized Service Depot. Any appliance requiring service outside the limited boundaries of "In Home Service", it will be the consumer's responsibility to transport the appliance (at their own expense) to the original retailer (point of purchase) or a service depot for repair. See "Boundaries of In Home Service" below. Contact your dealer from whom your unit was purchased, or contact your nearest authorized Danby service depot, where service must be performed by a qualified service technician. If service is performed on the units by anyone other than an authorized service depot, or the unit is used for commercial application, all obligations of Danby under this warranty shall be void.

Boundaries of in-home service

If the appliance is installed in a location that is 100 kilometers (62 miles) or more from the nearest service center your unit must be delivered to the nearest authorized Danby Service Depot, as service must only be performed by a technician qualified and certified for warranty service by Danby. Transportation charges to and from the service location are not protected by this warranty and are the responsibility of the purchaser.

Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other contents of this appliance, whether due to any defect of the appliance, or its use, whether proper or improper.

EXCLUSIONS

Save as herein provided, by Danby, there are no other warranties, conditions, representations or guarantees, express or implied, made or intended by Danby or its authorized distributors and all other warranties, conditions, representations or guarantees, including any warranties, conditions, representations or guarantees under any Sale of Goods Act or like legislation or statute is hereby expressly excluded. Save as herein provided, Danby shall not be responsible for any damages to persons or property, including the unit itself, howsoever caused or any consequential damages arising from the malfunction of the unit and by the purchase of the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for damages to persons or property caused by the unit.

GENERAL PROVISIONS

No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following:

1) Power failure.
2) Damage in transit or when moving the appliance.
3) Improper power supply such as low voltage, defective house wiring or inadequate fuses.
4) Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating conditions (extremely high or low room temperature).
5) Use for commercial or industrial purposes (ie. If the appliance is not installed in a domestic residence).
6) Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods etc.
7) Service calls resulting in customer education.
8) Improper Installation (ie. Building-in of a free standing appliance or using an appliance outdoors that is not approved for outdoor application). Proof of purchase date will be required for warranty claims; so, please retain bills of sale. In the event warranty service is required, present this document to our AUTHORIZED SERVICE DEPOT.

Warranty Service

In-home

CONSERVEZ CES INSTRUCTIONS!

CONSIGNES DE SECURITE IMPORTANTES

LIRE TOUS LES RENSEIGNEMENTS CONCERNANT LA SECURITE AVANT DE L'UTILISER

CONSIGNES RELATIVES À LA MISE À LA TERRE

CONSERVEZ CES INSTRUCTIONS!

CONSIGNES D'UTILISATION

COMMANDES DE LA MACHINE À GLAÇONS

For service, contact your nearest service depot or call:

1-844-455-6097

to recommend a depot in

your area.

The model number can be found on the serial plate located on the back panel of the unit.

All repair parts available for purchase or special order when you visit your nearest service depot. To request service and/or the location of the service depot nearest you, call toll free.

When requesting service or ordering parts, always provide the following information:

Product Type
- Model Number
Part Description
Part Number