JT3800DHBB - Microwave Oven GE - Free user manual and instructions
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| Feature | Details |
|---|---|
| Device type | Microwave oven |
| Capacity | 1.9 cu ft |
| Power | 1000 watts |
| External dimensions | Width: 29.88 cm, Depth: 48.26 cm, Height: 38.10 cm |
| Weight | 20.4 kg |
| Cooking functions | Microwave, grill, convection |
| Controls | Digital control panel with buttons |
| Interior lighting | Yes |
| Safety system | Child lock |
| Materials | Stainless steel |
| Included accessories | Turntable, grill rack |
| Energy consumption | Energy label not specified |
| Warranty | 1 year limited |
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USER MANUAL JT3800DHBB GE
Side by Side Refrigerators
SAFETY INFORMATION
Connect Electricity 3
Extension Cords 2
Proper Disposal 2
Safety Precautions 2
OPERATING INSTRUCTIONS
Automatic Icemaker 8
Controls 6
Crispers and Pans 5
How to Install Features 4
Ice and Water Dispenser 7
Shelves and Bins 4
Water Filter Cartridge 9
CARE AND CLEANING
CLEANING 10
Light Bulbs 11
INSTALLATION INSTRUCTIONS
Preparing to Install 12
Water Line Installation 13-15
TROUBLESHOOTING TIPS
Before You Call For Service 16-18
Normal Operating Sounds 18
CONSUMER SUPPORT. Back page
Performance Data Sheet 19
Warranty 20
Write the model and serial numbers here:
Model #
Serial #
Find these numbers on a label inside the refrigerator compartment at the top on the right side behind the controls..
OWNER'S MANUAL & INSTALLATION INSTRUCTIONS
Models 20, 22, 25
ENGLISH/FRANÇAISE/ ESPÁÑOL
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
SAFETY

GE Appliances website
For more information on your refrigerator's operation, visit GEAppliances.com or call 800.GECARES (800.432.2737). In Canada visit GEAppliances.ca or call 800.561.3344.
REFRIGERATOR SAFETY INFORMATION
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and the word "DANGER", "WARNING", or "CAUTION". These words are defined as:

DANGER

WARNING

CAUTION
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

WARNING
To reduce the risk of fire, explosion, electric shock, or injury when using your refrigerator follow these basic safety precautions:
This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used.
Unplug the refrigerator before making repairs, replacing a light bulb, or cleaning.
Note: Power to the refrigerator cannot be disconnected by any setting on the control panel. Note: Repairs must be performed by a qualified service professional.
Replace all parts and panels before operating.
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord. However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or a CSA certified (in Canada), 3-wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.
To prevent suffocation and entrapment hazards to children, remove the fresh food and freezer doors from any refrigerator before disposing of it or discontinuing its use.
- Do not allow children to climb, stand or hang on the door handles or the shelves in the refrigerator. They could seriously injure themselves.
State of California Proposition 65Warnings:

WARNING
This product contains one or more chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

CAUTION
To reduce the risk of injury when using your refrigerator, follow these basic safety precautions.
- Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
-
Keep fingers out of the "pinch point" areas; clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.
-
Do not touch the cold surfaces in the freezer compartment when hands are damp or wet, skin may stick to these extremely cold surfaces.
Do not refreeze frozen foods which have thawed completely.
In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.
SAFETY (CONT.)
INSTALLATION

WARNING

Explosion Hazard.
Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in fire, explosion, or death.
CONNECTING ELECTRICITY

WARNING

Electrical Shock Hazard.
Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter
Failure to follow these instructions can result in death, fire, or electrical shock.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.
Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.
Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Do not use an adapter.
The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.
A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded electrical supply is required. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the power cord.
Always grip plug firmly and pull straight out from the outlet.
Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.
When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord.
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR

WARNING
Suffocation and child entrapment hazard.
Remove fresh-food and freezer doors from the refrigerator, prior to disposal. Failure to do so can result in child entrapment which can lead to death or brain damage.
IMPORTANT:
Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous even if they will sit for "just a few days." If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
Take off the fresh food and freezer doors.
Leave the shelves in place so that children may not easily climb inside.
Refrigerants
All refrigeration products contain refrigerants, which under federal law must be removed prior to product disposal. If you are getting rid of an old refrigeration product, check with the company handling the disposal about what to do.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
How to install features. (Not all features are on all models.)
① TOP FREEZER SHELF
Make sure the shelf front locks into position.

⑦ FREEZER DOOR SHELF FRONTS
Make sure that the shelf front locks into position.
NOTE: On dispenser models, the longer shelf fronts go in the top two positions.


② FILTER CARTRIDGE


③ DAIRY COVER

④ BOTTLE RETAINER

ADJUSTABLE DOOR BINS DOOR BIN SNUGGERS
To remove: Lift the front of the bin up, then pull out.
To replace or relocate: Engage the bin in the molded supports of the door, and push in. Bin will lock in place.
To remove: Lift the shelf extender straight up, then pull out.
To replace: Engage the shelf extender in the molded supports of the door and push in. It will lock in place.
Make sure the bin fronts lock into position.

⑥ LOWERFIXEDDOORBINS
About the shelves and bins. (Not all features are on all models.)

Rearranging the Shelves
Refrigerator Shelves:
To Remove To Replace


Freezer Pan:
To Remove
Remove the pan by pulling it forward, lifting up the front and sliding it past the stop location.

Freezer Shelves: (on some models) To Remove
| Bracket Bracket | Freezer Shelves: (on some models) 1. Lift the right side of the shelf, front and back, until you hear a snap. 2. Push the shelf to the right into the top portion of the bracket. The left ends of the shelf will come free from the left brackets. 3. Tilt the left side down to release the right ends from the right brackets. | 4. Pull forward to remove the shelf from the refrigerator. 5. Follow the steps from 4 to 1 to install the shelf in the new location. |
| Slide-Out Spillproof Shelf (on some models) The slide-out spillproof shelf allows you to reach items stored behind others. The special edges are designed to help prevent spills from dripping to lower shelves. | NOTE: Make sure you push the shelves all the way back in before you close the door. | |
| Spillproof Shelves (on some models) Spillproof shelves have special edges to help prevent spills from dripping to lower shelves. | ||
| About the crispers and pans. (Not all features are on all models.) | ||
| Adjustable Humidity Crispers and Snack Pan (on some models) Slide the control all the way to the High setting to provide high humidity recommended for most vegetables. | Slide the control all the way to the Low setting to provide lower humidity levels recommended for most fruits. | |
| Normal High LOW Coldest | Convertible Meat Pan (on some models) The convertible meat pan has its own cold air duct to allow a stream of cold air from the freezer compartment to flow around the pan. The variable temperature control regulates the air flow from the freezer compartment. Set control lever up to convert the pan to normal refrigerator temperature and provide extra vegetable storage space. Cold air duct | is turned off. Variable settings between these extremes can be selected. Set control lever down to the coldest setting to store fresh meats. If lever is left in meat position for a long period of time, some frost may form on the inside of the pan. |
| When replacing the crispers, make sure you slide them through the crisper guides. | Crisper Removal Crispers can easily be removed by tilting up slightly and pulling past stop location. | If the door prevents you from taking out the crispers, the refrigerator will need to be rolled forward until the door opens enough to slide the crispers out. In some cases, when you roll the refrigerator out, you will need to move the refrigerator to the left as you roll it out. |
About the controls on the refrigerator.
Not all features are on all models. Your controls may be similar to the following:

The temperature controls are preset in the factory at 37^ for the refrigerator compartment and 0^ for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings.
The temperature controls can display both the SET temperature as well as the actual temperature in the refrigerator and freezer. The actual temperature may vary slightly from the SET temperature based on usage and operating environment.

The temperature controls are preset in the factory at "5" for the refrigerator compartment and "5" for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings.
NOTE: Display settings are "1" warmest, "9" coldest, and "0" off.
Locking the Dispenser

Press the Lock Controls pad for 3 seconds to lock the dispenser and control panel. To unlock, press and hold the key pads again for 3 seconds.
Using the Dispenser (on some models)
Select


or

Press the glass gently against the top of the dispenser cradle.
Dispenser Light
This pad turns the light in the dispenser on and off. The light also comes on when the dispenser cradle is pressed. If this light burns out, it should be replaced with a 6 watt maximum, 12 volt DC bulb.
Water Filter Replacement Indicator
The light on this button will illuminate when the water filter needs to be changed. After the filter has been changed, press and hold for 3 seconds to turn the light off. For more details, see "About the Water Filter Catridge" section.
To Use the Dispenser

The spill shelf is not self-draining. To reduce water spotting, the shelf and its grille should be cleaned regularly.
If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser arm for at least two minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six glassfuls of water.
CAUTION other objects into opening.
Never put fingers or any of the ice crusher discharge.

Ice Storage Printer on Dispenser Models
To remove:
Slide the icemaker power switch to the OFF position. Pull the drawer straight out and then lift past the stop position.
To replace:
When replacing the drawer, make sure to push it firmly into place. If it does not go all the way back, remove it and rotate the drive mechanism 1/4 turn. Then push the drawer back again.

Important Facts About Your Dispenser
- Do not add ice from trays or bags to the storage bin. It may not crush or dispense well.
Avoid overfilling glass with ice and use of narrow glasses. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute, poke it through with a wooden spoon. - Beverages and foods should not be quick-chilled in the ice storage bin. Cans, bottles or food packages in the storage bin may cause the icemaker or auger to jam.
To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening.
Some crushed ice may be dispensed even though you selected Cubed. This happens occasionally when a few cubes have been left in the crusher.
After crushed ice is dispensed, some water may drip from the chute.
Sometimes a small mound of snow will form on the door in the ice chute. This condition is normal and usually occurs when you have dispensed crushed ice repeatedly. The snow will eventually evaporate.
The first glass of water dispensed may be warmer than the following ones. This is normal.
Dispensed water is not ice cold. For colder water, simply add crushed ice or cubes before dispensing water.
A newly-installed refrigerator may take 12-24 hours to begin making ice.

Automatic Icemaker (on some models)
When the refrigerator has been connected to the water supply, slide the power switch to the ON position.
The icemaker will fill with water when it cools to 15^ . When the bin fills to the level of the feeler arm, the icemaker will stop producing ice.
Be sure nothing interferes with the sweep of the feeler arm.
Throw away the first few batches of ice to allow the water line to clear.
The icemaker will produce seven cubes per cycle—approximately 100-130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions.
You will hear a buzzing sound each time the icemaker fills with water.
It is normal for several cubes to be joined together.
If ice is not used frequently, old ice cubes will become cloudy, taste stale, and shrink.
CAUTION
Avoid contact with the
moving parts of the ejector mechanism, or with the heating element (located on the bottom of the ice maker) that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.
Icemaker Accessory Kit
If your refrigerator did not come already equipped with an automatic icemaker, an icemaker accessory kit is available at extra cost. Check the back of the refrigerator for the specific icemaker kit needed for your model.
Water filter cartridge
The water filter cartridge is located in the back upper right corner of the refrigerator compartment.
When to replace the filter on models with a replacement indicator light
There is a replacement indicator light for the water filter cartridge on the dispenser. This light will turn orange to tell you that you need to replace the filter soon.
The filter cartridge should be replaced when the replacement indicator light turns red or if the flow of water to the dispenser or icemaker decreases.
When to replace the filter on models without a replacement indicator light
The filter cartridge should be replaced every six months or earlier if the flow of water to the dispenser or icemaker decreases.
Removing the filter cartridge
If you are replacing the cartridge, first remove the old one by slowly turning it to the left. Do not pull down on the cartridge. A small amount of water may drip down.
CAUTION: To reduce the risk associated with property damage due to water leakage, read and follow instructions before installation and use of this system. Installation and use MUST comply with all state and local plumbing codes.
Installing the filter cartridge
1 Fill the replacement cartridge with water from the tap to allow for better flow from the dispenser immediately after installation.
Line up the arrow on the cartridge and the cartridge holder. Place the top of the new cartridge up inside the holder. Do not push it up into the holder.
3 Slowly turn it to the right until the filter cartridge stops. DO NOT OVERIGHTEN. As you turn the cartridge, it will automatically raise itself into position. The cartridge will move about a 1/2 turn.
4 Run water from the dispenser for 1-1/2 gallons (about three minutes) to clear the system and prevent sputtering.
Press and hold the RESET WATER FILTER pad (on some models) on the dispenser for three seconds.
NOTE: A newly installed water filter cartridge may cause water to spurt from the dispenser.
Filter bypass plug
You must use the filter bypass plug when a replacement filter cartridge is not available. The dispenser and the icemaker will not operate without the filter or filter bypass plug.

To use the filter bypass plug on Water by Culligan models, you must first remove the filter adaptor from the cartridge holder by turning it to the left.
WARNING
To reduce the risk associated with choking, do not allow children under 3 years of age to have access to small parts during the installation of this product. The disposable filter cartridge should be replaced every 6 months at the rated capacity, or sooner if a noticeable reduction in flow rate occurs.
For the maximum benefit of your filtration system, GE recommends the use of GE-branded filters only. Using GE-branded filters in GE and Hotpoint® refrigerators provides optimal performance and reliability. GE filters meet rigorous industry NSF standards for safety and quality that are important for products that are filtering your water. GE has not qualified non-GE-branded filters for use in GE and Hotpoint refrigerators and there is no assurance that non-GE-branded filters meet GE's standards for quality, performance and reliability.
If you have questions, or to order additional filter cartridges, visit our website at www.gewaterfilters.com or call GE Parts and Accessories, 800.626.2002.
Customers in Canada should consult the yellow pages for the nearest Camco Service Center.
Care and cleaning of the refrigerator.

Cleaning the Outside
The dispenser drip area, (on some models) beneath the grille, should be wiped dry. Water left in this area may leave deposits. Remove the deposits by adding undiluted vinegar to the well. Soak until the deposits disappear or become loose enough to rinse away.
The dispenser cradle (on some models). Before cleaning, lock the dispenser by pressing and holding the Lock pad for 3 seconds. Clean with warm water and baking soda solution—about a tablespoon (15ml) of baking soda to a quart (1l) of water. Rinse thoroughly and wipe dry.
The door handles and trim. Clean with a cloth dampened with soapy water. Dry with a soft cloth.
Keep the outside clean. Wipe with a clean cloth lightly dampened with kitchen appliance wax or mild liquid dish detergent. Dry and polish with a clean, soft cloth.
The stainless steel doors and door handles (on some models) can be cleaned with a commercially available stainless steel cleaner. Cleaners with oxalic acid such as Bar Keepers Friend Soft CleanserTM will remove surface rust, tarnish and small blemishes. Use only a liquid cleanser free of grit and rub in the direction of the brush lines with a damp soft sponge. Do not use appliance wax or polish on the stainless steel.
Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can erode the paint. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the paint finish.

Cleaning the Inside
To help prevent odors, leave an open box of baking soda in the refrigerator and freezer compartments.
Unplug the refrigerator before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.
Use warm water and baking soda solution about a tablespoon (15 ml) of baking soda to a quart (1 l) of water. This both cleans and neutralizes odors. Rinse and wipe dry.
After cleaning the door gaskets, apply a thin layer of petroleum jelly to the door gaskets at the hinge side. This helps keep the gaskets from sticking and bending out of shape.
Drain opening in freezer compartment. During yearly cleaning, remove bottom freezer pan and flush a solution of baking soda-1 teaspoon
(5 ml) and 2 cups (500 ml) of hot (not boiling) water—through the drain line with the help of a meat baster. This will help eliminate odor and reduce the likelihood of a clogged drain line. If drain becomes clogged, use a meat baster and baking soda solution to force the clog through the drain line.
CAUTION
Do not clean glass shelves
or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
Do not wash any plastic refrigerator parts in the dishwasher.
Behind the Refrigerator
Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.
Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.
When pushing the refrigerator back, make sure you don't roll over the power cord or icemaker supply line (on some models).
Preparing for Vacation
For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 l) of water. Leave the doors open.
Slide the icemaker power switch to the OFF position and shut off the water supply to the refrigerator.
Preparing to Move
Secure all loose items such as grille, shelves and drawers by taping them securely in place to prevent damage.
Be sure the refrigerator stays in an upright position during moving.
Replacing the Light Bulbs
A WARNING
Before replacing a burned-out light bulb, the refrigerator should be unplugged in order to avoid contact with a burned-out light bulb may break when being replaced.)
Turning the control to the OFF position does not remove power to the light circuit.
Unplug the refrigerator.
2 Remove the shelf just below the light shield.
3 Replace with an appliance bulb of the same or lower wattage.
Reinstall the shelf and plug the refrigerator back in.
Installation Instructions
Models 20, 22, 25
Questions? Call 800.GE.CARES (800.432.2737) or Visit our Website at: GEAppliances.com
In Canada, call 1.800.561.3344 or Visit our Website at: geappliances.ca
BEFORE YOU BEGIN
Read these instructions completely and carefully.
- IMPORTANT - Save these instructions for local inspector's use.
- IMPORTANT - Observe all governing codes and ordinances.
Note to Installer - Be sure to leave these instructions with the Consumer. - Note to Consumer - Keep these instructions for future reference.
- Skill level - Installation of this appliance requires basic mechanical skills.
- Completion time - Refrigerator Installation 15
- Proper installation is the responsibility of installer.
Product failure due to improper installation is not covered under the Warranty.
REFRIGERATOR LOCATION
- Do not install the refrigerator where the temperature will go below 60^ (16°C) because it will not run often enough to maintain proper temperatures.
- Do not install the refrigerator where the temperature will go above 100^ (37^) because it will not perform properly.
- Do not install the refrigerator in a location exposed to water (rain, etc.) or direct sunlight.
Install it on a floor strong enough to support it fully loaded.
ROLLERS
The rollers have 3 purposes:
Rollers adjust so the door closes easily when opened about halfway.
Rollers adjust so the refrigerator is firmly positioned on the floor and does not wobble.
- Rollers allow you to move the refrigerator away from the wall for cleaning.
To adjust the rollers, remove the base grille by pulling it out at the bottom.
Turn the roller adjusting screws clockwise to raise the refrigerator, counterclockwise to lower it. Use an adjustable wrench (3/8'' hex head bolt) or pliers.
To replace base grille, line up the clips on back of grille between the bar and the bottom of the cabinet. Push forward until grille snaps into place.

WATER SUPPLY TO THE ICEMAKER (on some models)
If the refrigerator has an icemaker, it will have to be connected to a cold water line. A GE Appliances water supply kit is available at extra cost from your dealer, by visiting our Website at GEAppliances.com (in Canada, at GEAppliances.ca), or from Parts and Accessories, 877.959.8688.
CLEARANCES
minutes Allow the following clearances for ease of installation, proper air circulation and plumbing and electrical connections.
- Sides 1/8^ (4 mm) - Top 1" (25 mm) - Back 1" (25 mm) A door clearance of 3/4^ (19 mm) is needed for a 90^ door opening which provides better access to food storage area.
DOOR ALIGNMENT
After leveling, make sure that doors are even at the top.
To make the doors even, adjust the refrigerator door.
Using a 5 / 16^ socket wrench, turn the door adjusting screw to the right to raise the door, to the left to lower it. (A nylon plug, embedded in the threads of the pin, prevents the pin from turning unless a wrench is used.)
After one or two turns of the wrench, open and close the refrigerator compartment door and check the alignment at the top of the doors.

INSTALLING THE WATER LINE
BEFORE YOU BEGIN
Recommended copper water supply kits are WX8X2, WX8X3 or WX8X4, depending on the amount of tubing you need. Approved plastic water supply lines are GE SmartConnect Refrigerator Tubing (WX08X10002, WX08X10006, WX08X10015 and WX08X10025).
When connecting your refrigerator to a GE Appliances Reverse Osmosis Water System, the only approved installation is with a GE Appliances RVKit. For other reverse osmosis water systems, follow the manufacturer's recommendations.
If the water supply to the refrigerator is from a Reverse Osmosis Water Filtration System AND the refrigerator also has a water filter, use the refrigerator's filter bypass plug. Using the refrigerator's water filtration cartridge in conjunction with the RO filter can result in hollow ice cubes and slower water flow from the water dispenser.
This water line installation is not warranted by the refrigerator or icemaker manufacturer. Follow these instructions carefully to minimize the risk of expensive water damage.
Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and lead to water leakage or flooding. Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.
To prevent burns and product damage, do not hook up the water line to the hot water line.
If you use your refrigerator before connecting the water line, make sure the icemaker power switch is in the OFF position.
Do not install the icemaker tubing in areas where temperatures fall below freezing.
All installations must be in accordance with local plumbing code requirements.

WARNING
Connect to potable water supply only.
WHAT YOU WILL NEED
Copper or GE SmartConnect Refrigerator Tubing kit, 1 / 4 outer diameter to connect the refrigerator to the water supply. If using copper, be sure both ends of the tubing are cut square.
To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Be sure there is sufficient extra tubing to allow the refrigerator to move out from the wall after installation.
GE SmartConnect Refrigerator Tubing Kits are available in the following lengths:
2^(0.6m) - WX08X10002
8' (2.4 m) - WX08X10006
15' (4.6 m) - WX08X10015
25' (7.6 m) - WX08X10025
WHAT YOU WILL NEED (CONT.)
NOTE: The only GE Appliances approved plastic tubing is that supplied in GE SmartConnect™ Refrigerator Tubing kits. Do not use any other plastic water supply line because the line is under pressure at all times. Certain types of plastic will crack or rupture with age and cause water damage to your home.
- A GE Appliances water supply kit (containing tubing, shutoff valve and fittings listed below) is available at extra cost from your dealer or from Parts and Accessories, 877.959.8688.
- A cold water supply. The water pressure must be between 20 and 120 p.s.i. (1.4-8.2 bar) on models without a water filter and between 40 and 120 p.s.i. (2.8-8.2 bar) on models with a water filter.
Power drill. - 1 / 2'' or adjustable wrench.
- Straight and Phillips blade screwdriver.

- Two 1/4'' outer diameter compression nuts and 2 ferrules (sleeves)—to connect the copper tubing to the shutoff valve and the refrigerator water valve. OR
If you are using a GE SmartConnectTM Refrigerator Tubing kit, the necessary fittings are preassembled to the tubing.

- If your existing copper water line has a flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting. Do not cut formed end from GE SmartConnect™ Refrigerator tubing.

- Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32^ at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Install the shutoff valve on the nearest frequently used drinking water line.
1 SHUT OFF MAIN WATER SUPPLY
2 DRILL THE HOLE FOR THE VALVE
Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe. Drill a 1/4'' hole in the water pipe (even if using a self-piercing valve) using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe. Take care not to allow water to drain into the drill. Failure to drill a 1/4'' hole may result in reduced ice production or smaller cubes.

3 FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold water pipe with the pipe clamp.
Tighten the clamp screws until the sealing washer begins to swell.
NOTE: Do not overtighten or you may crush the tubing.

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.
4 ROUTE THE TUBING
Route the tubing between the cold water line and the refrigerator.
Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible. NOTE: Be sure there is sufficient extra tubing to allow the refrigerator to move out from the wall after installation.
5 CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve.
Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.
For plastic tubing from a GE SmartConnectTM Refrigerator Tubing kit, insert the molded end of the tubing into the shutoff valve and tighten compression nut until it is hand tight, then tighten one additional turn with a wrench. Overtightening may cause leaks.

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.
6 FLUSH OUT THE TUBING
Turn the main water supply on and flush out the tubing until the water is clear.

7 CONNECT THE TUBING TO THE REFRIGERATOR
NOTES:
- Before making the connection to the refrigerator, be sure the refrigerator power cord is not plugged into the wall outlet.
- If your refrigerator does not have a water filter, we recommend installing one if your water supply has sand or particles that could clog the screen of the refrigerator's water valve. Install it in the water line near the refrigerator. If using a GE SmartConnect™ Refrigerator Tubing kit, you will need an additional tube (WX08X10002) to connect the filter. Do not cut plastic tube to install filter.
7 CONNECT THE TUBING TO THE REFRIGERATOR (CONT.)
Some models have the refrigerator connection at the end of tubing located outside the compressor compartment access cover. On other models, the compressor compartment access cover must be removed in order to access the refrigerator connection at the water valve.

On models using the refrigeration connection at the water valve, remove the plastic flexible cap.

Place the compression nut and ferrule (sleeve) onto the end of the tubing as shown. On a GE SmartConnect Refrigerator Tubing kit, the nuts are already assembled to the tubing.
Insert the end of the tubing into the refrigerator connection as far as possible. While holding the tubing, tighten the fitting.
For plastic tubing from a GE SmartConnect Refrigerator Tubing kit, insert the molded end of the tubing into the refrigerator connection and tighten the compression nut until it is hand tight, then tighten one additional turn with a wrench. Overtightening may cause leaks.
Fasten the tubing into the clamp provided as shown to keep it in position. You may need to pry open the clamp.
One of the illustrations below will look like the connection on your refrigerator.

7 CONNECT THE TUBING TO THE REFRIGERATOR (CONT.)

8 TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.

Reattach the access cover.
9 PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall.
10 START THE ICEMAKER
Slide the icemaker power switch to the ON position. The icemaker will not begin to operate until it reaches its operating temperature of 15^(-9^) or below. It will then begin operation automatically if the icemaker power switch is in the ON position.

Normal operating sounds.

Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology.
Do you hear what I hear? These sounds are normal.
| HUMMM…Whoosh… | WHIR! |
| ■ The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating.■ Sometimes the refrigerator runs for an extended period, especially when the doors are opened frequently. This means that the Frost GuardTM feature is working to prevent freezer burn and improve food preservation.■ You may hear a whooshing sound when the doors close. This is due to pressure equalizing within the refrigerator. | ■ You may hear the fans spinning at high speeds. This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to maintain the correct temperatures.■ If either door is open for over 3 minutes, you may hear the fans come on in order to cool the light bulbs.■ The fans change speeds in order to provide optimal cooling and energy savings. |
| CLICKS, POPS, CRACKS and CHIRPS■ You may hear cracking or popping sounds when the refrigerator is first plugged in. This happens as the refrigerator cools to the correct temperature.■ Electronic dampers click open and closed to provide optimal cooling and energy savings.■ The compressor may cause a clicking or chirping sound when attempting to restart (this could take up to 5 minutes).■ The electronic control board may cause a clicking sound when relays activate to control refrigerator components.■ Expansion and contraction of cooling coils during and after defrost can cause a cracking or popping sound.■ On models with an icemaker, after an icemaking cycle, you may hear the ice cubes dropping into the ice bucket. | WATER SOUNDS |
Before you call for service...

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
| Problem Possible Causes What To Do | ||||
| Refrigerator does not operate | Refrigerator in defrost cycle. | Wait about 30 minutes for defrost cycle to end. | ||
| Freezer control in 0 (off) position. | Move the freezer control to a lower temperature setting. | |||
| Refrigerator is unplugged. Push the plug completely into the outlet. | ||||
| The fuse is blown/circuit breaker is tripped. | Replace fuse or reset the breaker. | |||
| Energy Smart™ feature is altering refrigerator performance | Wait about 2 hours for normal operation to continue. | |||
| Refrigerator or freezer compartment too warm | Temperature control not set cold enough. | See About the controls. | ||
| Warm weather or frequent door openings. | Set the temperature control one step colder. See About the controls. | |||
| Door left open. Check to see if package is holding door open. | ||||
| Energy Smart™ feature is altering refrigerator performance | See About Energy Smart™ Models. | |||
| Problem Possible Causes | What To Do | |||
| Vibration or rattling Front rollers need adjusting. See Rollers. Slight vibration is normal. | ||||
| Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.) | Normal when refrigerator is first plugged in. | Wait 24 hours for the refrigerator to completely cool down. | ||
| Often occurs when large amounts of food are placed in refrigerator. | This is normal. | |||
| Door left open. Check to see if package is holding door open. | ||||
| Hot weather or frequent door openings. | This is normal. | |||
| Temperature controls set at the coldest setting. | See About the controls. | |||
| Frost or ice crystals on frozen food (frost within package is normal) | Door left open. Check to see if package is holding door open. | |||
| Too frequent or too long door openings. | ||||
| Divider between refrigerator and freezer compartments feels warm | Automatic energy saver system circulates warm liquid around front edge of freezer compartment. | This helps prevent condensation on the outside. | ||
| Automatic icemaker does not work (on some models) | Icemaker power switch is in the OFF position. | Slide the power switch to the ON position. | ||
| Water supply turned off or not connected. | See Installing the water line. | |||
| Freezer compartment too warm. Wait 24 hours for the refrigerator to completely cool down. | ||||
| Piled up cubes in the storage bin cause icemaker to shut off. | Level cubes by hand. | |||
| Ice cubes stuck in icemaker. Turn off | the icemaker, remove cubes and turn the icemaker back on. | |||
| Ice cubes have odor/taste | Ice storage bin needs cleaning. | Empty and wash bin. Discard old cubes. | ||
| Food transmitting odor/taste to ice cubes. | Wrap foods well. | |||
| Interior of refrigerator needs cleaning. | See Care and cleaning. | |||
| Small or hollow cubes | Water filter clogged. | Replace filter cartridge with new cartridge or with plug. | ||
| Slow ice cube freezing Door left open. Check to see if package is holding door open. | ||||
| Temperature control not set cold enough. | See About the controls. | |||
| Energy Smart™ feature is .altering refrigerator performance | See About Energy Smart™ Models | |||
| Door not closing properly Door gasket on hinge side sticking or folding over. | Apply petroleum jelly on face of gasket | |||
| Orange glow in freezer Defrost heater is on. This is normal. | ||||
| Cube dispenser does not work (on some models) | Icemaker or water supply turned off. | Turn on icemaker or water supply. | ||
| Ice cubes are frozen to icemaker feeler arm. | Remove cubes. | |||
| Irregular ice clumps in storage container. | Break up with fingertip pressure and discard remaining clumps. | |||
| Freezer may be too warm. Adjust the freezer control to a colder setting, one position at a time, until clumps do not form. | ||||
| Dispenser is LOCKED. | Press and hold the Lock pad for 3 seconds. | |||
| Water has poor tan te/odor (on some models) | Water dispenser has not been used for a long time. | Dispense water until all water in system is replenished. | ||
| Water in first glass is warm (on some models) | Normal when refrigerator Wait 24 hours for the refrigerator to completely cool down. | Dispense water until all water in system is replenished. | ||
| Water dispenser has not been used for a long time. | ||||
| Water system has been drained. Allow several hours for replenished supply to chill. | ||||
| Water dispenser does not work (on some models) | Water supply line turned off or not connected. | See Installing the water line. | ||
| Water filter clogged. Replace filter cartridge or remove filter and install plug. | ||||
| Air may be trapped in the water system. | Press the dispenser arm for at least two minutes. | |||
| Dispenser is LOCKED. | Press and hold the Lock pad for 3 seconds. | |||
| Water spurting from dispenser | Newly-installed filter cartridge. Run water from the dispenser for 3 minutes (about 1/2 gallons). | |||
| Water is not dispensed Water | in reservoir is frozen. Call for service. | |||
| No water or ice cube production | Supply line or shutoff valve is clogged. | Call a plumber. | ||
| Water filter clogged. Replace filter cartridge or remove filter and install plug. | ||||
| Dispenser is LOCKED. | Press and hold the Lock pad for 3 seconds. | |||
| Refrigerator has odor Foods | transmitting odor to refrigerator. | Foods with strong odors should be tightly wrapped. | ||
| Keep an open box of baking soda in the refrigerator; replace every three months. | ||||
| Interior needs cleaning. See Care and cleaning. | ||||
| Defrost water drainage system needs cleaning. | See Care and cleaning. | |||
| Moisture forms on outside of refrigerator | Not unusual during periods of high humidity. | Wipe surface dry. | ||
| Moisture collects inside | Too frequent or too long door openings. | |||
| Interior light does not work No | power at outlet. Replace fuse or reset the breaker. | |||
| Light bulb burned out. | See Replacing the light bulbs. | |||
| Water on kitchen floor or on bottom of freezer | Drain in the bottom of the freezer clogged. | See Care and cleaning. | ||
| Cubes jammed in chute. | Poke ice through with a wooden spoon. | |||
| Hot air from bottom of refrigerator | Normal air flow cooling motor. In the refrigeration process, it is normal that heat be expelled in the area under the refrigerator. Some floor coverings are sensitive and will discolor at these normal and safe temperatures. | |||
| Cubed Ice was selected but Crushed Ice was dispensed (on some models) | Last setting was Crushed ice. | A few cubes were left in the crusher from the previous setting. This is normal. | ||
| Frequent "buzzing" sound | Icemaker power switch is in the | Slide the power switch to the OFF position. Keeping it in the ON position will damage the water valve. | ||
Performance Data Sheet
SmartWater™ Filtration System—MWF Cartridge
Performance Data Information
Capacity: 300 Gallons (1,135 Liters)
The concentration of the contaminants tested for this filter in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53. System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53.
Please see geappliances.com for complete listing of the contaminants tested and the amounts reduced
The following pharmaceutical reduction claims have not been certified by NSF International or the state of California. Claims tested and verified by independent laboratory:
| Contaminant Reduction Average Influent | NSF specified Challenge Concentration | Avg % Reduction | Average Product Water Concentration | Max Permissible Product Water Concentration | NSF Reduction Requirements | NSF Test Report | |
| Atenolol 978 ng/L N/A 99 | 5% 5.0 ng/L N/A N/A | A J-00121587 | |||||
| Fluoxetine 907 ng/L N/A 99 | 9.4% 5.4 ng/L N/A N/A | A J-00121587 | |||||
| Ibuprofen | 885 ng/L | N/A | 94.1% | 52.3 ng/L | N/A | N/A | J-00121588 |
| Progesterone | 1097 ng/L | N/A 99.5% 5.0 ng/L N/A N/A A J-00121589 | |||||
| Trimethoprim | 415 ng/L N/A 99.5% 2.0 ng/L N/A N/A A J-00121587 | ||||||
Application Guidelines/Water Supply Parameters
| Service Flow | 0.5 gpm (21.9 lpm) |
| Water Supply Potable Water |
| Water Pressure | 40-120 psi (2.8-8.2 bar) |
| Water Temperature | 33°F-100°F (0.6°C-38°C) |
It is essential that the manufacturer's recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised. See Installation Manual for Warranty information.
Note: While the testing was performed under standard laboratory conditions, actual performance may vary.
Replacement Cartridge: MWF. For estimated costs of replacement elements please call 1-800-626-2002 or visit our website at www.geapplianceparts.com.
WARNING
To reduce the risk associated with ingestion of contaminants:
- Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before and after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts. EPA Establishment Number 10350-MN-005.
For conditions of use, health claims certified by the California Department of Public Health, and replacements, see performance data sheet. California Department of Public Health Certification #05-1698. The contaminants or other substances removed or reduced by this water filter are not necessarily in all users' water.
NOTICE
To reduce the risk associated with property damage due to water leakage:
- Read and follow use instructions before installation and use of this system.
- Installation and use MUST comply with all state and local plumbing codes.
- Do not install if water pressure exceeds 120 psi (8.2 bar). If your water pressure exceeds 80 psi, you must install a pressure-limiting valve. Contact a plumbing professional if you are uncertain how to check your water pressure.
- Do not install where water hammer conditions may occur. If water hammer conditions exist you must install a water hammer arrester. Contact a plumbing professional if you are uncertain how to check for this condition.
- Do not install on hot water supply lines. The maximum operating water temperature of this filter system is 100^ (38^) .
- Protect filter from freezing. Drain filter when temperatures drop below 33^ (0.6^) .
- The disposable filter cartridge must be replaced every 6 months at the rated capacity, or sooner if a noticeable reduction in flow rate occurs.

Tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 in model MMF for the reduction of the claims specified on the performance data sheet.
Refrigerator Warranty.

For US Customers, all warranty service provided by our Factory Service Centers, or an authorized Customer Care technician. To schedule service, on-line, 24 hours a day, visit us at GEAppliances.com, or call 800.GE.CARES (800.432.2737). Please have serial number and model number available when calling for service.
In Canada, call 800.561.3344 or visit GEAppliances.ca.
Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.
For The Period Of: GE Appliances Will Replace:
GE and GE PROFILE MODELS:
| One Year | Any part of the refrigerator which fails due to a defect in materials or workmanship. |
| From the date of the | During this limited one-year warranty, GE Appliances will also provide free of charge, all labor and original purchase related service to replace the defective part. |
| Thirty Days | Any part of the water filter cartridge which fails due to a defect in materials or workmanship. |
| (Water filter, if included) | During this limited thirty-day warranty, GE Appliances will also provide, free of charge, a replacement |
| From the original water filter cartridge. | |
| purchase date of | |
| the refrigerator | |
GE PROFILE MODELS ONLY:
Five Years Any part of the sealed refrigerating system (the compressor, condenser, evaporator and all from the date of the connecting tubing) which fails due to a defect in materials or workmanship. During this limited five-year sealed refrigerating system warranty, GE Appliances will also provide, free of charge, original purchase all labor and related service to replace the defective part in the sealed refrigerating system.
What GE Appliances Will Not Cover:
Service trips to your home to teach you how to use the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
Loss of food due to spoilage.
Replacement of house fuses or resetting of circuit breakers.
Damage caused after delivery.
Replacement of the water filter cartridge, if included, due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply.
Replacement of the light bulbs, if included, or water filter cartridge, if included, other than as noted above.
Damage to the product caused by accident, fire, floods or acts of God.
- Incidental or consequential damage caused by possible defects with this appliance.
Product not accessible to provide required service.
Damage caused by a non-GE Appliances brand water filter.
Damage to finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery.
EXCLUSION OF IMPLIED WARRANTY--Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
For US Customers: This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.
Warrantor US: General Electric Company. Louisville, KY 40225
For Customers in Canada: This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. In-home warrant service will be provided in areas where it is available and deemed reasonable by Mabe to provide.
Warrantor Canada: MC Commercial, Burlington, Ontario, L7R 5B6
Cote à Cote
Réfrigérateursurs
MESURES DE SECURITE
Clayette coulissante anti-deversement
3 FIXEZ LE ROBINET D'ARRET
5 CONNECTE LA TUBERIA A LA VALVULA
Warrantor: General Electric Company. Louisville, KY 40225
General Manager, Customer Relations GE Appliances, Appliance Park Louisville, KY 40225

Registre su electrodoméstico GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support services designed for your convenience. In Canada: GEAppliances.ca

Schedule Service
In the U.S.: GEAppliances.com
Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours. In Canada, call 1.800.561.3344

Real Life Design Studio
In the U.S.: GEAppliances.com
GE Appliances supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE Appliances Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).
In Canada, contact: Manager, Consumer Relations, Mabe Canada Inc.
Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3

Extended Warranties
In the U.S.: GEAppliances.com
Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Appliances Consumer Home Services will still be there after your warranty expires. In Canada, call 1.888.261.2133

Parts and Accessories
In the U.S.: GEApplianceParts.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 877.959.8688 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Customers in Canada should consult the yellow pages for the nearest Mabe service center, or call 1.800.661.1616.

Contact Us In the U.S: GEAppliances.com
If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
In Canada: GEAppliances.ca, or write to: Director, Consumer Relations, Mabe Canada Inc.
Suite 310, 1 Factory Lane
Moncton.N.B.E1C 9M3

Register Your Appliance
In the U.S.: GEAppliances.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material, or detach and use the form in this Owner's Manual. In Canada: GEAppliances.ca