DUAL+WATCH - Phone charger Zens - Free user manual and instructions

Technical Features	Wireless charger compatible with smartphones and smartwatches
Charging Power	Up to 10W for smartphones, 5W for watches
Connectivity	USB-C for power supply
Dimensions	Compact and lightweight, ideal for home or travel use
Usage	Simply place your device on the charger to start charging
Maintenance	Regularly clean the surface with a soft cloth to prevent dust buildup
Safety	Protection against overcharging, overheating, and short circuits
General Information	Compatible with most Qi devices, check compatibility before purchase

Frequently Asked Questions - DUAL+WATCH Zens

How can I charge my phone with the Zens DUAL+WATCH?

To charge your phone, place it on the wireless charging surface of the Zens DUAL+WATCH. Make sure the phone is centered on the charging spot.

Is the Zens DUAL+WATCH compatible with all phones?

The Zens DUAL+WATCH is compatible with all phones that support Qi wireless charging. Please check your device's compatibility before use.

Why is my phone not charging?

Make sure the charger is plugged into a power source and your phone is properly positioned on the charging surface. Also check that your phone's charging port is not obstructed.

Can I charge multiple devices at the same time?

Yes, the Zens DUAL+WATCH allows simultaneous charging of a phone and a smartwatch. Simply place each device on the dedicated charging area.

Does the Zens DUAL+WATCH get warm during use?

It is normal for the charger to get slightly warm during use. However, if the heat becomes excessive, unplug the charger and let it cool down before using it again.

What is the approximate charging time for a phone?

Charging time depends on your device and its battery level. Generally, it can take between 2 to 3 hours for a full charge.

Can I use a phone case with the Zens DUAL+WATCH?

Yes, you can use a phone case as long as it is not too thick. Plastic or silicone cases generally work well.

What should I do if the charger is not working?

Check that the charger is properly plugged in and the outlet is working. Try unplugging and plugging the charger back in. If the problem persists, contact customer service.

Is the Zens DUAL+WATCH equipped with overheat protection?

Yes, the Zens DUAL+WATCH is designed with safety features including protection against overheating and overcharging to ensure safe use.

How do I clean the Zens DUAL+WATCH?

Use a soft, dry cloth to clean the charger surface. Avoid using chemical or abrasive cleaners.

USER MANUAL DUAL+WATCH Zens

ZENS dual+Watch fast wireless charger
- Power plug
- User manual
- Extended warranty registration card

Quick start in 4 steps

ZENS Wireless Charging

Important safety notices

• Keep the product away from water.
• Do not place or store the product near water or any other liquid.
• After cleaning, make sure the product is completely dry before you connect to an electrical socket

Warning notifications

• Check if the voltage indicated on the power adaptor or power plug corresponds to the local voltage before you connect the adapter to a pow outlet.
• Never use the charger, power adapter, power plug or USB cable if any of them is damaged in any way.
• Only use the official power adapter, power plug or USB cable (supplied together with the charger). When an unofficial power adapter is used or a incorrect voltage us used for the charger, the light with blink rapidly and charging will occur.
• Do not place any metallic labels or any objects onto the charger.
• Do not use the charger outdoors or near heated surfaces.
• If you have a pacemaker or other implanted device, consult your doctor of the manufacturer of the implanted device before using the charger.
• Do not use with an extension cord or overload electrical outlets.
• Supervision is needed when used by or near children, disabled persons or those with mental disabilities.

Return policy / ZENS warranty

Dear customer,

All ZENS products are designed and manufactured to meet the highest standard and deliver high-quality performance. In case you encounter any difficulties when using your product, we recommend that you first consult the user manual or the information in the support section of www.makezens.com.

In the unlikely event of failure during the warranty period ZENS will arrange for your product to be serviced.

Warranty terms

The warranty begins on the date of purchase and expires after 24 months. If a defect due to faulty materials and/or workmanship occurs within the warranty period, ZENS will make arrangements for service. Where a repair is not possible, it is deemed uneconomical. ZENS may agree to replace the product. Replacement is to be offered at ZENS discretion and the warranty will continue from the date of original purchase. The ZENS warranty applies provided the product has been handled properly for its intended use and in accordance with the operating instructions.

The warranty does not cover for the losses consequent in nature, including but limited to loss of data or loss of business. The ZENS Warranty does not apply

• The purchase documents have been altered in any way or made illegible.

• The model- and/or serial number on the product has been altered, removed or made illegible.

• Repairs or product modifications and alterations have been carried out by unauthorized service organizations or persons.

• The product is being used for commercial purpose.

• The defect is caused by abuse or misuse of the product or by environmental conditions that are not in conformance with the recommended operations the product.

• The unit has been damaged - including but not limited to damage by pets, lightning, abnormal voltage, water or fire, natural disaster or transport accident.

• The product is defective due to wear of parts, which can be considered a consumable parts by their nature

• The product does not function properly because it was not originally designed, manufactured, approved and/or authorized for the country where you use the product, which might occur in instances where the product has been purchased in another country other than that of its intended use.

This warranty gives you specific legal rights. As this might vary from country to country some of above might not apply to you.

This warranty is only valid in the country were the product is purchased and is transferable and does not extend to users other than the original purchaser.

Service needed?

In order to avoid unnecessary inconvenience, we advise you to read the user manual or consult the support section on www.makezens.com before contacting ZENS. If service is required do not return the product without first contacting Z To get this product repaired or replaced, please contact ZENS during the warranty period by email ([e-mail]) and include the following details: ema address, name, address, telephone number, date and place of purchase, detailed description of the problem.

If the problem appears to be based on a defect in workmanship or materials, it will provide a return form and instructions which authorizes to return the product. Return shipments are at the customer's expense, and the return must be accompanied by the original proof of purchase. ZENS is not responsible for lost damaged product during shipment. Any product returned without the original proof of purchase will be returned at the customer's expense. All returns must include the original packaging and all items like product, power adapters and use manual.

After examination of the problem the product will be repaired or replaced and back to the address indicated on the return form.

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