Dual Fast - Phone charger Zens - Free user manual and instructions

Product type	Dual wireless phone charger
Brand	Zens
Model	Dual Fast
Dimensions (approx.)	20 x 10 x 1 cm
Weight (approx.)	200 g
Power supply	100-240 V power adapter, USB output
Main functions	Fast wireless charging for two devices simultaneously, Qi compatible
Light indicators	LED indicator showing charging status
Care and cleaning	Clean with a dry, soft cloth; do not immerse in water
Safety	Do not use near water; do not cover during use; avoid high temperatures
Spare parts and repairability	Contact ZENS support at [e-mail]
Warranty	24 months from date of purchase
Package contents	Charging pad, power adapter, USB cable, user manual

Frequently Asked Questions - Dual Fast Zens

Which devices are compatible with the Zens Dual Fast charger?

The charger is compatible with all devices supporting the Qi wireless charging standard, such as recent iPhones, Samsung Galaxy, etc. It supports fast charging for compatible models.

How do I know if my device is charging?

An LED indicator on the charging pad lights up or flashes to indicate the charging status. Refer to the manual for color meanings.

Can I charge two devices at the same time?

Yes, the Zens Dual Fast allows charging two devices simultaneously on the two charging areas.

Does the charger work with a case?

Yes, as long as the case is not metallic or too thick. Thin plastic or silicone cases do not prevent charging.

What is the maximum charging power?

The charger supports up to 15 W per device if it is compatible with Qi fast charging.

How to clean the charging pad?

Use a dry, soft cloth to wipe the surface. Never use liquid or immerse the pad in water.

What to do if the indicator flashes rapidly and nothing charges?

This may indicate incorrect voltage or a non-approved adapter. Use only the provided adapter. Also check the power outlet.

Is the charger safe for pacemakers?

If you wear a pacemaker or other implant, consult your doctor before use.

What is the duration of the Zens warranty?

The warranty is 24 months from the date of purchase. It covers material and manufacturing defects.

How to contact Zens support?

For any questions or repairs, write to [e-mail] including your name, address, phone number, purchase date, and description of the issue.

USER MANUAL Dual Fast Zens

ZEDC02B+ZEDC02W+ZEDC02BP

User manual | Notice d'utilisation | Gebrauchsanweisung | Manualed'uso

GB

In the packaging

ZENS fast dual wireless charger
- Power plug
- User manual
Extended warranty registration card

Quick start in 4 steps

ZENS Wireless Charging

Important safety notices

• Keep the product away from water.
• Do not place or store the product near water or any other liquid.

After cleaning, make sure the product is completely dry before you connect it to an electrical socket

Warning notifications

• Check if the voltage indicated on the power adaptor or power plug corresponds to the local voltage before you connect the adapter to a power outlet.
• Never use the charger, power adapter, power plug or USB cable if any of them is damaged in any way.
• Only use the official power adapter, power plug or USB cable (supplied together with the charger). When an unofficial power adapter is used or an incorrect voltage us used for the charger, the light with blink rapidly and no charging will occur.
• Do not place any metallic labels or any objects onto the charger.
• Do not use the charger outdoors or near heated surfaces.
• If you have a pacemaker or other implanted device, consult your doctor or the manufacturer of the implanted device before using the charger.
• Do not use with an extension cord or overload electrical outlets.
• Supervision is needed when used by or near children, disabled persons or those with mental disabilities.

Return policy / ZENS warranty

Dear customer,

All ZENS products are designed and manufactured to meet the highest standards and delve high-quality performance. In case you encounter any difficulties when using your product, we recommend that you first consult the user manual or the information in the support section www.makezens.com.

In the unlikely event of failure during the warranty period ZENS will arrange for your product to be serviced.

Warranty terms

The warranty begins on the date of purchase and expires after 24 months. If any defect due to faulty materials and/or workmanship occurs within the warranty period, ZENS will make arrangements for service. Where a repair is not possible or is deemed uneconomical ZENS is agreed to replace the product. Replacement will be offered at ZENS discretion and the warranty will continue from the date of original purchase. The ZENS warranty applies provided the product has been handled properly for its intended use and in accordance with the operating instructions.

The warranty does not cover for the losses consequent in nature, including but not limited loss of data or loss of business. The ZENS Warranty does not apply if:

The purchase documents have been altered in any way or made illegible.
- The model- and/or serial number on the product has been altered, removed or made illegible.
- Repairs or product modifications and alterations have been carried out by unauthorized service organizations or persons.
- The product is being used for commercial purpose.
- The defect is caused by abuse or misuse of the product or by environmental conditions that are not in conformance with the recommended operations of the product.
The unit has been damaged - including but not limited to damage by pets, lightning, abnormal voltage, water or fire, natural disaster or transport accident.
The product is defective due to wear of parts, which can be considered as consumable parts by their nature
- The product does not function properly because it was not originally designed, manufactured, approved and/or authorized for the country where you use the product, which might occur in instances where the product has been purchased in another country other than that of its intended use.

This warranty gives you specific legal rights. As this might vary from country to country, some of above might not apply to you.

This warranty is only valid in the country were the product is purchased and is not transfe and does not extend to users other than the original purchaser.

Service needed?

In order to avoid unnecessary inconvenience, we advise you to read the user manual or consult the support section on www.makezens.com before contacting ZENS. If service is required do not return the product without first contacting ZENS. To get this product repair or replaced, please contact ZENS during the warranty period by email

([e-mail]) and include the following details: email address, name, address, telephone number, date and place of purchase, detailed description of the problem.

If the problem appears to be based on a defect in workmanship or materials, ZENS will pro a return form and instructions which authorizes to return the product. Return shipments are at the customer's expense, and the return must be accompanied by the original proof of purchase. ZENS is not responsible for lost or damaged product during shipment. Any product returned without the original proof of purchase will be returned at the customer's expense. All returns must include the original packaging and all items like product, power adapters a user manual.

After examination of the problem the product will be repaired or replaced and sent back to the address indicated on the return form.

FR

Dans l'emballage

Cher client, chere clientele,