VeroCup 100 TIS30129RW - Coffee maker BOSCH - Free user manual and instructions
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USER MANUAL VeroCup 100 TIS30129RW BOSCH
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MyBoschFully automatic espresso machine
TIS3.1..
[en] Instruction manual Fully automatic espresso machine 5
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Illustration of a Bosch water dispenser with control panel and buttons (no text or symbols on device body)

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i C
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1 2 3 4 5 6 7 8 9 10 11 12 13 14 BOSCH Cafe inClean Cafra MicroPie Cafra MicroPie Cafra MicroPie Cafra MicroPie Cafra MicroPie Cafra MicroPie Cafra MicroPie2

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click
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click4

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Table of contents

Intended use....6

Important safety information . . . 6

Environmental protection ..... 8
Saving energy....8
Environmentally-friendly disposal .... 8

Getting to know your appliance. 9
Included in delivery....9
Assembly and components ..... 9
Controls 10

Accessories 11

Before using for the first time . 11
Installing and connecting the appliance .... 11
Commissioning the appliance ..... 11

Operating the appliance ..... 13
Preparing coffee using freshly ground beans....13
Preparing drinks with milk ..... 13
Adjusting beverage settings ..... 14
Water filter 16
Frost protection.... 16

Settings.....17
Automatic switch-off ..... 17
Switching the audible signal on/off. . 17
Setting the water hardness ..... 17
Factory reset. 18

Daily care and cleaning.....19
Cleaning agent 19
Cleaning the appliance. . . . . . . . . 19
Cleaning the drip tray and coffee grounds container....20
Cleaning the milk system ..... 20
Cleaning the brewing unit ..... 20

Service programme. 21
Starting Calc'nClean 22

Trouble shooting. 23

Customer service 26
Technical data....26
E number and FD number.....26
Guarantee 26

Intended use
Check the appliance for damage after unpacking it. Do not connect the appliance if it has been damaged in transport.
This appliance is intended for domestic use only.
Only use the appliance indoors at room temperature and up to 2000 m above sea level.

Important safety information
Please read carefully, follow and retain the operating instructions. When passing on the appliance, enclose these instructions.
This appliance can be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Keep children under 8 years of age away from the appliance and connecting cable and do not allow them to use the appliance. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 years and supervised.
Warning
Danger of electric shock!
■ The appliance may only be connected to a power supply with alternating current via a correctly installed socket with earthing. Ensure that the protective conductor system of the domestic electricity supply has been correctly installed.
■ Connect and operate the appliance only in accordance with the specifications on the rating plate. If the power cord of this appliance is damaged, it must be replaced by customer service.
- Do not use if the power cable or appliance is damaged. If a fault occurs, pull the mains plug or switch off the mains voltage immediately.
■ To prevent hazards, the appliance may be repaired by our customer service only.
■ Never immerse the appliance or mains cord in water.
■ The plug and socket connection of the appliance must not come into contact with liquids.
■ Please note the special information on cleaning in the instructions.
Warning
Hazard due to magnetism!
The appliance contains permanent magnets which may affect electronic implants, e.g. heart pacemakers or insulin pumps. Persons with electronic implants should keep a minimum distance of 10 cm from the appliance and the water tank when removed.
Warning
Risk of suffocation!
Do not let children play with packaging material. Store small parts safely as they can be easily swallowed.
Warning
Risk of burns!
■ The milk system becomes very hot. After use, allow it to cool down first before touching it.
■ After use, surfaces may still be hot for a certain period.
■ Freshly prepared beverages are very hot. Leave to cool a little if necessary.

Warning
Risk of injury!
■ Improper use of this appliance may result in injury.
■ Do not reach into the grinding unit.

Warning
Fire hazard!
■ The appliance will become hot.
■ Never operate the appliance in a cupboard.

Environmental protection
Saving energy
■ If the appliance is not being used, switch it off.
■ Set the interval for automatic switch-off to the smallest value.
If possible, do not interrupt coffee or milk froth dispensing. Stopping a process prematurely results in higher energy consumption and the drip tray fills up more quickly.
■ Descale the appliance regularly to avoid a build-up of limescale. Limescale residue results in higher energy consumption.
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
Please ask your dealer about current disposal routes.

Getting to know your appliance
This section provides an overview of the scope of delivery, the assembly and the components of your appliance. It also introduces you to the different controls.
Note: Depending on the appliance model, individual details and colours may differ.
How to use these instructions:
The cover pages of the operating instructions can be folded out towards the front. The illustrations are identified using numbers that are referred to in the operating instructions.
Example: → Fig. 1
Included in delivery
→ Fig. 1
A Fully automatic coffee machine
B Water hardness testing strip
C Instruction manual
D Milk frother
Assembly and components
→ Fig. 2
1 On / off button (stand-by mode)
2 Control panel
3 Handle of milk frother
4 Outlet system for coffee, height adjustable
5 Milk frother (holder, frother, cover), height adjustable
6 Drip tray (coffee grounds container, drip grate, drip plate, float)
7 Door of brewing chamber
8 Rating plate
9 Brewing unit
10 Aroma lid
11 Bean container
12 Rotary selector for setting grinding level
13 Cover for water tank
14 Water tank
Controls
| Button Meaning | |
| Switch the appliance on and offThe appliance rinses automatically when it is switched on and off.The appliance is not rinsed if:■ it is still warm when switched on, or■ coffee was not dispensed before the appliance was switched off.The appliance is ready for use when the LEDs of the buttons for selecting drinks light up in the control panel. The appliance has automatic switch-off. → "Selecting automatic switch-off" on page 17 | |
| Espresso | Dispensing Espresso |
| Caffe Crema | Dispensing Caffe Crema |
| Cappuccino | Dispensing cappuccino |
| Latte Macchiato | Dispensing latte macchiato |
| Milk | Frothing up milk |
| ➊➌➇ | Coffee strengthAdjusting the coffee strength → "Adjusting beverage settings" on page 14 |
| Calc'nClean | Start the service programmeFlashes when the service programme needs to be performed. → "Calc'nClean service programme" on page 22 |
| Symbol | |
| Lights up when the water tank needs to be topped up with water or the water tank is not inserted.Flashes when the water filter needs to be replaced. | |
| Lights up when trays need to be emptied.Flashes when door of brewing chamber is open. | |
| is continuously lit | Ready to use, selection possible |
| is pulsing | Dispensing underway |
| is flashing | Waiting for operation, e.g. with Calc'nClean |
| off | Not available |

Accessories
The following accessories are available from retailers or from customer service:
Accessory Order number
| Retail Customer service | |
| Cleaning tablets | TCZ8001N 00311807 |
| Descaling tablets | TCZ8002N 00576693 |
| Water filter | TCZ7003 00575491 |
| Care set | TCZ8004 00576331 |
The contact data for customer service in all countries can be found at the back of these instructions.

Before using for the first time
In this section, you will learn how to commission your appliance.
Note: Only use the appliance in frost-free areas. If the appliance was transported or stored at temperatures below 0 °C, you must wait for at least 3 hours before using it.
Installing and connecting the appliance
- Remove any protective plastic film.
- Place the appliance on a level, water-resistant surface which can bear the weight.
- Using the mains plug, connect the appliance to an earthed socket that has been correctly installed.
Note: After plugging in, always wait (approx. 5 seconds).
Commissioning the appliance
Attaching milk frother
→ Fig. 3
- Remove milk frother parts from the bag.
- Assemble milk frother.
- Attach the milk frother on the front of the appliance.
Filling the bean container
This appliance can be used to make coffee drinks from coffee beans.
- Open the lid 10 of the bean container 11.
- Pour in coffee beans.
- Close the lid again.
en Before using for the first time
Notes
■ Coffee beans that have been glazed or caramelised or that contain other sugary additives block the brewing unit. Only use pure bean mixes that are suitable for use in fully automatic espresso or coffee machines.
■ The coffee beans are freshly ground for each brewing process.
- Keep the coffee beans sealed and stored in a cool place to maintain optimum quality.
■ Coffee beans can be stored in the bean container for a number of days without losing their aroma.
Filling the water tank
Important: Fill the water tank with fresh, cold, still water on a daily basis. Prior to operation, check whether the water tank has been sufficiently filled.
- Carefully remove the cover of the water tank.
- Use the handle to remove the water tank and then rinse out.
- Fill the water tank with water up to the "max" marking.
- Put the water tank back in the holder again, keeping it straight, and fit the cover of the water tank.
General information
The factory settings of the fully automatic coffee machine are programmed for optimal performance.
■ The appliance switches off automatically after a specific time.
■ Whenever a button is pressed, a signal sounds. It can be switched off.→ "Settings" on page 17
- When the appliance is used for the first time, after running a service programme or has not been operated for a long period, the first beverage will not have the full aroma and should not be consumed.
■ After commissioning the appliance, you will only achieve a suitably thick and stable "crema" after the first few cups have been dispensed.
If the appliance is in use for a long period of time, water droplets will form on the ventilation slots. This is normal.
■ Escaping steam is not a fault but due to the design of the machine.

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Illustration of a kitchen appliance with steam rising from outlets (no text or symbols)Before using your new appliance, you should check and select the water hardness.→ "Settings" on page 17

Operating the appliance
In this section, you will learn how to make beverages with coffee and milk. It contains information about settings, water filters and adjustment of the grinding level, in addition to frost protection.
Note: Freshly prepared beverages may be very hot.
Preparing coffee using freshly ground beans
You can choose between Espresso and Caffe Crema. → "Preparing drinks with milk" on page 13
The appliance is switched on. The water tank and bean container have been filled.
- Place a cup under the outlet system.
- Touch Ⓞ∅∅ repeatedly to select the required coffee strength.
- Touch the Espresso or Caffe Crema button.
The coffee is brewed and then dispensed into the cup.
Note: To stop dispensing the drink before the end, touch Espresso or Caffe Crema again.
Preparing drinks with milk
This appliance has a milk frother. You can make drinks of coffee with milk or froth up milk.
Tip: You can also use plant-based alternatives to milk, e.g. soya milk.
Notes
■ The quality of the milk froth depends on the type of milk or the plant-based alternative used.
Dried milk residues are difficult to remove so always perform cleaning.→ "Daily care and cleaning" on page 19

Warning
Risk of burns!
The milk frother gets very hot. Hold only by the handle. After use, let it cool down first before touching it.
en Operating the appliance
Coffee drinks with milk
You can choose between cappuccino and latte macchiato. When doing so, please check the position of the coffee dispenser and milk frother.

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Illustration of a coffee maker with a glass beaker and a magnified view showing liquid being poured into it (no text or symbols)Cappuccino

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Illustration of a laboratory setup with a pipette and beaker, showing internal components and a magnified view of the device (no text or symbols present)Latte Macchiato
The appliance is switched on. The water tank and bean container have been filled.
The milk frother is installed.
- Fill a large cup or a large glass with approx. 100 ml milk for cappuccino and approx. 150 ml milk for latte macchiato.
- Place a cup or a glass under the outlet system.
- Push the coffee dispenser and milk frother right down.
- Touch Ⓞ meaning repeatedly to select the required coffee strength.
- Touch the Cappuccino or Latte Macchiato button.
The milk is first frothed up in the cup or glass. The coffee is then brewed and dispensed into the cup or glass.
Note: To stop current dispensing of the drink before the end, touch Cappuccino or Latte Macchiato again.
Frothing up milk
The appliance is switched on. The water tank has been filled.
The milk frother is installed.
- Fill a large cup or a large glass with approx. 100 ml milk.
- Place a cup or a glass under the outlet system.
- Push the coffee dispenser and milk frother right down.
- Touch the Milk button. The milk is frothed up.
Note: To stop the process before the end, touch Milkagain.
Adjusting beverage settings Coffee strength
Before making a drink, you can adjust the coffee strength:
To do so, touch ⏻ to select the strength you require.
| - - - | mild |
| - - - | regular |
| - - - | strong |
Note: The coffee strength selected is then active for all drinks made with coffee.
Filling level
You can adjust the filling level of your drinks.
Press and hold Espresso or Caffe Crema for 3 seconds.
Dispensing takes place, with the button selected flashing.
Once the required filling level is reached in the cup, touch the button selected to stop. The new filling level is only apparent after the next drink is dispensed.
Note: The filling level can be selected either for Espresso (25 - 60 ml) or Caffe Crema (80 - 200 ml). A minimum quantity is always brewed: Espresso approx. 25 ml and Caffe Crema approx. 80 ml.
Frothing time
You can adjust the frothing time of your drinks.
Press and hold Cappuccino, Latte Macchiato or Milk for 3 seconds.
The milk is frothed up, and the button selected flashes.
Once the required frothing time is reached, touch the button selected to stop.
Note: Setting the frothing time has no impact on the amount of coffee.
Setting the grinding level
This appliance features an adjustable grinder. This enables the grinding level of the coffee to be individually changed.
Warning
Risk of injury!
Do not reach into the grinding unit.
Caution!
The appliance may be damaged! Only adjust the grinding level when the grinder is running!
When the grinder is in operation, use the rotary selector 12 to set the grinding level.
■ Finer grinding level: turn anticlockwise. (Fig. a)
■ Coarser grinding level: turn clockwise. (Fig. b)

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3D diagram of a mouse inside a container with a blue arrow indicating rotation (no text or symbols)Notes
■ The new setting will not become apparent until after the second cup of coffee.
■ Set a finer grinding level with dark-roasted coffee beans and a coarser grinding level with lighter coffee beans.
Water filter
→ Fig. 7
A water filter lessens limescale deposits and reduces impurities in the water. The appliance also does not need to be descaled so often. Water filters are available from retailers or from customer service.
If a water filter is inserted, the appliance will show when this needs to be changed. The 📄 symbol is flashing.
Inserting or replacing a water filter
A new water filter must be rinsed before it can be used.
The appliance is switched on. The water tank has been filled.
- Simultaneously hold down Ⓞ¶¶ and Calc'nClean for at least 3 seconds.
- Touch Espresso button, and "W. hardness" will be activated.
- Touch ⏻ button and make the following selection:
with water filter
- Immerse the water filter (opening facing up) in a container filled with water until no more air bubbles rise to the surface. → Fig. 7
- Then press the water filter firmly into the empty water tank.
- Fill the water tank with water up to the "max" marking.
- Place a container with a capacity of 1.0 litre under the outlet.
- Touch Espresso button to save the setting and activate rinsing.
- Insert water tank.
- Touch Espresso button to save the setting and start rinsing. Water will now flow through the filter.
- Touch Calc'nClean button to exit the menu.
- Then empty the container. The appliance is ready for use again.
Removing the water filter
If the water filter has been removed and no new one inserted, please select the appropriate water hardness. → "Setting the water hardness" on page 17
Frost protection
To prevent frost damage during transportation and storage, the appliance must be completely emptied beforehand.
Info: The appliance must be ready for use and the water tank filled.
- Place a large container under the outlet of the milk frother and push the frother down.
- Press and hold Milk button for at least 5 seconds. The LED in the button flashes, and the appliance now heats up.
- As soon as steam escapes from the milk frother, remove the water tank.
- Allow the appliance to cool down. Wait until 📋 symbol and all LEDs are flashing.
- Use ⏻ button to switch the appliance off.
- Empty the water tank and the drip tray and thoroughly clean the appliance.
The appliance can now be transported or stored.
Note: The brewing unit is now secured and cannot be removed.

Settings
This appliance has different factory settings. You can customise the settings on the appliance.
Note: If no button is pressed within 90 seconds, the appliance switches to "Choose beverage" without saving. The previous setting remains unchanged.
You can select the following settings:
Automatic switch-off
The appliance switches off automatically at a specific time after the last button was pressed. This time can be selected, with settings from 15 minutes to 4 hours possible here.
- Simultaneously hold down Ⓞ¶¶ and Calc'nClean for at least 3 seconds.
- Touch Caffe Crema button and "Automatic switch-off" will be activated.
- Touch Ⓞ∅∅ button and select the required time. The following settings are possible:
| 15 minutes | |
| 30 minutes (factory setting) | |
| 1 hour | |
| 2 hours | |
| 4 hours |
- Touch Caffe Crema button to save the setting.
- Touch Calc'nClean button to exit the menu.
Switching the audible signal on/off
Whenever a button is pressed, an audible signal sounds.
This can be switched on or off.
- Simultaneously hold down Ⓞ¶¶ and Calc'nClean for at least 3 seconds.
- Touch Cappuccino button, and "Signal tone" menu will be activated.
- Touch ⏻〇〇 button and switch signal tone on or off.
| On (factory setting) | |
| Off |
-
Touch Cappuccino button to save the setting.
-
Touch Calc'nClean button to exit the menu.
Setting the water hardness
It is important to set the water hardness correctly so that the appliance indicates in good time when the descaling programme should be run. The preset water hardness is level 4.
You can check the water hardness using the enclosed test strip or by asking your local water supplier.
- Briefly immerse the enclosed test strip in fresh tap water, leave it to drip and read off the result after 1 minute.
- Simultaneously hold down ⏻〇〇〇 and Calc'nClean for at least 3 seconds.
- Touch Espresso button, and "W. hardness" menu will be activated.
en Settings
- Touch ⏻ button and select the water hardness. The following settings are possible:
| W. hardness 1 | |
| W. hardness 2 | |
| W. hardness 3 | |
| W. hardness 4 (factory setting) | |
| Water filter (when used) | |
| H2O-softener (if available) |
- Touch Espresso button to save the setting.
- Touch Calc'nClean button to exit the menu.
The table shows the allocation of the levels to the different degrees of water hardness:
| Setting Degree of water hardnessGerman (°dH) French (°fH) | |
| 1 | 1-7 1-13 |
| 2 | 8-14 14-25 |
| 3 | 15-21 26-38 |
| 4 | 22-30 39-54 |
Subsequent changes to the water hardness can be made at any time.
Note: When using the water filter (see section "Accessories"), proceed as follows. → "Water filter" on page 16
Factory reset
If you set the appliance back to the factory settings, you will lose your own settings.
- Simultaneously hold down Ⓞ¶¶ and Calc'nClean for at least 3 seconds.
- Touch Latte Macchiato button. The factory settings are reactivated.
- Touch Calc'nClean button to exit the menu.

Daily care and cleaning
With good care and cleaning, your appliance will remain fully functioning for a long time to come. In this section, you will learn how to correctly clean and care for your appliance.

Warning
Risk of electric shock!
Before cleaning the appliance, pull out the mains plug. Never immerse the appliance in water. Do not use a steam cleaner.
Cleaning agent
Please observe the following information to ensure that the different surfaces are not damaged by using the wrong type of cleaning agent.
Do not use:
■ Harsh or abrasive cleaning agents.
■ Any cleaning agents containing alcohol or spirits.
- Hard scouring pads or sponges.

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Diagram showing three labeled icons: a shell, a book, and a textured object with checkmark and cross symbols.Notes
■ New sponge cloths may contain salts. Salts can cause rust film on stainless steel. Wash new sponge cloths thoroughly before use.
■ Always remove any limescale, residues of coffee or milk, cleaning or descaling solution immediately. This residue may cause corrosion.
Caution!
Not all of the appliance's components can be cleaned in the dishwasher.
→ Fig. 5 - 7
Not dishwasher-safe:
| Water tank | |
| Cover for water tank | |
| Aroma lid | |
| Brewing unit | |
| Drip tray |
Dishwasher-safe:
| max. 60°C | Drip plate |
| Drip grate | |
| Coffee grounds container | |
| Float | |
| Milk frother | |
| Cover for milk frother |
Cleaning the appliance
- Wipe down the outside of the appliance with a soft, damp cloth.
- Clean the control panel using a micro-fibre cloth.
- Wipe down the coffee dispenser if required after dispensing each beverage.
Notes
If the appliance is cold when switched on or if it is switched off after dispensing coffee, it rinses automatically. The system is therefore self-cleaning.
If the appliance has not been used for a long period of time (e.g. while you are on holiday), clean the entire appliance thoroughly, including the milk frother, trays and brewing unit.
Cleaning the drip tray and coffee grounds container
→ Fig. 5
Note: The drip tray and coffee grounds container should be emptied and cleaned every day in order to prevent deposits. With frequent use also empty from time to time as soon as the float is clearly visible if or the relevant symbol lights up.
- Open the door.
- Pull the drip tray with the coffee grounds container forwards and out.
- Remove the drip plate with grate.
- Empty and clean the drip tray and coffee grounds container.
- Wipe out the inside of the appliance (area of drip tray).
Cleaning the milk system
The milk system must be cleaned after each use to remove residues.

Warning
Risk of burns!
The milk frother gets very hot. Hold only by the handle. After use, let it cool down first before touching it.
- Fill a glass half-full with water and place under the outlet system.
- Push the milk frother right down.
- Touch the Milk button to clean the milk system.
- Push the milk frother right up and allow it to cool down.
- Dismantle the milk frother into its individual parts and clean thoroughly.
→ Fig. 6 - Dry the individual parts, reassemble and fit back onto the appliance.
Notes
■ To stop the process before the end, touch Milk again.
■ All parts of the milk system should be cleaned in the dishwasher. Detergent residues in the milk system must be thoroughly removed following the rinsing process.
Cleaning the brewing unit
→ Fig. 4, → Fig. 5
In addition to automatic cleaning, the brewing unit should be removed regularly for cleaning.
Caution!
Clean the brewing unit without detergent or products containing vinegar or acid and do not place in the dishwasher.
Remove the brewing unit:
- Switch off the appliance.
- Open the door to the brewing chamber.
- Remove the coffee grounds container.
- Push the red lever up, grasp the brewing unit by the handle and pull forwards carefully.
- Rinse the brewing unit thoroughly under warm, running water.
- Clean the interior of the appliance thoroughly with a damp cloth, removing any coffee residues.
- Allow the brewing unit and the interior of the appliance to dry.
Insert the brewing unit:
- Hold the brewing unit only by the handle.
- Push the red lever up, position the brewing unit underneath and slide back as far as it will go. The lever must snap into place.
- Insert the coffee grounds container again and close the door.
Important: If the brewing unit has not been inserted, or the brewing unit or drip tray not inserted correctly, it will not be possible to close the door.

Service programme
The Calc'nClean button will light up every so often, with the exact frequency depending on the water hardness and usage of the appliance.
The appliance should be immediately cleaned and descaled using the programme.
Notes
■ Important: If the appliance is not cleaned and descaled in good time, it may be damaged.
■ Caution! For each of the service programmes, use Calc'nClean descaling and cleaning agents as described in the instructions and observe the (relevant) safety information.
■ Do not drink the liquids.
■ Never use citric acid, vinegar or any vinegar-based agents to descale the appliance.
For cleaning and descaling, only use the tablets intended for such purposes. They have been specially developed for this appliance, and new stocks can be ordered through customer service. → "Accessories" on page 11
■ Never insert descaling tablets or other products into the brewing unit.
■ Never interrupt the service programme.
■ Prior to starting a service programme, remove, clean and re-insert the brewing unit. Clean the milk frother.
- At the end of a service programme, wipe down the appliance using a soft, damp cloth to immediately remove any descaler residue. This residue may cause corrosion.
■ New sponge cloths may contain salts. Salts can cause rust film on stainless steel, so cloths must always be washed out thoroughly before use.
■ Using a water filter increases the intervals until a service programme needs to be performed.
If the service programme is interrupted, e.g. by a power failure, and Calc'nClean will light up.
Then proceed as follows:
- Rinse out the water tank.
- Pour in fresh, still water up to the "max" marking.
- Touch the Calc'nClean button. The programme starts and rinses the appliance.Duration: approx. 2 minutes.
- Empty, clean and re-insert the drip tray. Close the door.
The programme has finished. The appliance is ready for use again.
en Service programme
Starting Calc'nClean
Duration: approx. 40 minutes
- Press and hold the Calc'nClean button for approx. 5 seconds.
symbol lights up. - Open the door, remove the drip tray and coffee grounds container and empty.
- Remove and clean the brewing unit.
- Place a Bosch cleaning tablet in the brewing unit and re-insert the unit.

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Illustration of a hand inserting a coin into a mechanical device (no text or symbols visible)- Re-insert the drip tray and coffee grounds container and close the door.
symbol lights up. - Remove the water filter (if there is one).
- Pour 0.5 litres of lukewarm water into the empty water tank up to the mark and dissolve a Bosch descaling tablet in it.
- Re-insert the water tank and place a large container (approx. 1 litre) under the outlet system.
- Calc'nClean flashes, touch Calc'nClean.
The programme starts, cleans and descales the appliance. Calc'nClean pulses. Duration approx. 20 minutes.
symbol lights up.
-
Empty the container, open the door, empty the drip tray and re-insert.
-
Close the door and place a container under the outlet system.
symbol lights up. - Clean the water tank and replace the water filter (if removed).
→ Fig. 7 - Fill with fresh, still water up to the "max" mark. Place the container under the outlet system again.
- Calc'nClean flashes, touch Calc'nClean.
The programme starts and then cleans and rinses the appliance. Calc'nClean pulses.
symbol lights up.
- Empty, clean and re-insert the drip tray and coffee grounds container.
The programme has finished. The appliance is ready for use again.

Trouble shooting
Faults often have simple explanations. Before calling the customer service,
please refer to the fault table and attempt to correct the fault yourself.
Please read through the safety information at the beginning of these instructions.
Fault table
| Problem Reason Remedial action | ||
| The appliance no longer responds. | Fault in the appliance. Pull out the mains plug, wait 5 seconds, plug it back in. | |
| Coffee or milk froth quality var-ies considerably. | Build-up of limescale in the appliance. | Descale the appliance in accordance with the instructions. |
| The individually selected per-cup quantity is not reached. Coffee dispensing slows to a trickle or stops completely | The grinding level is too fine. Set a coarser grinding level. | |
| Heavy build-up of limescale in the appliance. | Descale the appliance as described in the instructions. | |
| Air in the water filter. Immerse the water filter in water until no more air bubbles escape, then insert the filter again. | ||
| The quality of the milk froth var-ies. | The quality of the milk froth depends on the type of milk or the plant-based alternative used. | Optimise the result by selecting your milk or plant-based alternative as appropriate. |
| No coffee dispensed, only water. | An empty bean container is not detected by the appliance. | Add coffee beansNote: The appliance will adjust to the coffee beans on the next dispensing process. |
| The coffee shaft on the brewing unit is blocked. | Clean the brewing unit. → "Cleaning the brewing unit" on page 20 | |
| Beans are not falling into the grinding unit (beans too oily). | Gently tap the bean container.Possibly change the type of coffee. When the bean container is empty, wipe it with a dry cloth. | |
| Coffee has no “crema”. Unsuitable type of coffee. Use a type of coffee with a higher proportion of robusta beans. | ||
| The coffee is too "acidic". Grinding level set too coarse. Set a finer grinding level. | ||
| The coffee is too "bitter". | Coffee is ground too fine. | Set a coarser grinding level. |
| Unsuitable type of coffee. Change the type of coffee. | ||
en Trouble shooting
| The coffee tastes "burnt". | Coffee is ground too fine. Set a coarser grinding level. | |
| Unsuitable type of coffee. Change the type of coffee. | ||
| Milk/blended milk drinks too hot.Milk froth too thin, loud sucking noise. | Too little milk in glass or cup. Use more milk or adjust frothing time. | |
| Milk/blended milk drinks too cold. | Too much milk in glass or cup. Use less milk or adjust frothing time. | |
| No milk/milk froth dispensed. | The milk frother is soiled.The milk frother is not inserted in the milk. | Clean the milk frother in the dish-washer. → "Cleaning the milk system" on page 20Use more milk, check whether the milk frother is inserted in the milk. Slide the outlet system right down. |
| The water filter does not stay in position in the water tank. | The water filter is not mounted correctly. | Immerse the water filter into water until no more air bubbles escape; insert the filter again.Firmly press the water filter straight down into the tank connection. |
| Several buttons flashing, a loud noise can be heard. | Water tank missing or wrongly inserted. | Insert water tank correctly. |
| Water dripped onto the inner floor of the appliance when the drip tray was removed. | Drip tray removed too early. Wait a few seconds after the last drink was dispensed before removing the drip tray. | |
| The brewing unit cannot be removed. | The brewing unit is not in the removal position (e.g. frost protection activated). | Switch the appliance on again. |
| The appliance cannot be operated, LEDs lit up or flashing. | The appliance is in demo mode. | Hold ⏻ button for at least 5 seconds to deactivate demo mode. |
| The grinder will not start. The appliance is too hot. Wait 1 hour so the appliance can cool down. | ||
| LED flashes. | The door is not properly closed. | Press the door firmly closed. |
| The appliance is too hot. Wait 1 hour so the appliance can cool down. | ||
| LED lit up despite empty drip tray - what to do? | Emptying is not detected when the appliance is off. | When the appliance is switched on, remove and re-insert the drip tray. |
| LED lit up despite water tank being full. | Water tank wrongly inserted. Insert water tank correctly. | |
| Carbonated water in the water tank. | Fill the water tank with fresh tap water. | |
| Float is stuck in the water tank. Remove the water tank and clean thoroughly. | ||
| New water filter not rinsed according to the instructions. | Rinse the water filter according to the instructions and then switch on. | |
| Air in the water filter. Immerse the water filter (opening up) in water until no more air bubbles escape; insert the filter again. → "Inserting or replacing a water filter" on page 16 | ||
| Water filter is old. Insert a new water filter. | ||
| Limescale deposits in the water tank can block up the system. | Thoroughly clean the water tank and start calc'nClean. → "Calc'nClean service programme" on page 22 | |
| LED flashes and all beverage LEDs flashing. | Water tank is missing or not inserted correctly. | Insert water tank correctly. |
| The pipe system in the appliance is dry. | Insert water tank correctly. Fill the water tank with fresh tap water. Do not fill with carbonated water. | |
| Air in the water filter. Immerse the water filter (opening up) in water until no more air bubbles escape; insert the filter again. → "Inserting or replacing a water filter" on page 16 | ||
| All LEDs flashing. Incorrect voltage in building. Only operate the appliance at 220V-240V. | ||
| and Calc'nClean LEDs flashing. | The ambient temperature is too cold. | Operate the appliance at temperatures >5°C. |
| and LEDs flashing. | Brewing unit very heavily soiled or brewing unit cannot be removed. | Clean brewing unit if possible and switch appliance off and back on again. |
| LEDs flashing. | Fault in the appliance. Restart appliance. | |
| Calc'nClean and light up. | The descaling process has been interrupted. | Continue the descaling process. → "Service programme" on page 21 |
| Display "calc'nClean" keeps on appearing. | The water is too hard. Insert water filter and activate according to the instructions. → "Water filter" on page 16 | |
| If you are unable to solve the problem, always call the hotline. You will find the telephone numbers at the back of these instructions | ||

Customer service
Technical data
| Power connection (voltage - frequency) | 220-240 V~, 50/60 Hz |
| Power rating 1300 W | |
| Maximum static pump pressure 15 bar | |
| Maximum water tank capacity (without filter) 1.3 l | |
| Maximum capacity of the coffee bean container ≈ 250 g | |
| Length of the power cable 100 cm | |
| Dimensions (H x W x D) 37.3 x 24.9 x 42.8 cm | |
| Weight, empty approx. 8-9 kg | |
| Type of grinder Ceramic/steel |
E number and FD number
When calling us, please give the full product number (E no.) and the production number (FD no.) so that we can provide you with the correct advice. These numbers can be found on the rating plate 8. (→ Fig. 2)
To save time, you can make a note of the data for your appliance and the telephone number for customer service here, should this be required.
| E no. | FD Number |

The contact data for customer service in all countries can be found at the back of these instructions.
Guarantee
The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee. Changes reserved.
Table des matières

Exemple : → figure 1
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Illustration of a kitchen appliance with steam rising from its side (no text or symbols)natural_image
Simple 3D diagram of a mouse inside a container with an arrow indicating rotation (no text or symbols)
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3D illustration of a stylized animal head with a blue arrow indicating direction (no text or symbols)Remarques
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Diagram showing three labeled objects: a shell, a rectangular block with checkmark and cross symbols, and a textured shell with X.Remarques
→ Figure 4, → Figure 5
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Illustration of a hand pressing down on a mechanical device component (no text or symbols visible)Service programme .....66
Calc'nClean starten 67

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Illustration of a device emitting exhaust smoke, showing layered surfaces and airflow patterns (no text or symbols)natural_image
Two 3D mechanical diagrams showing a gear-like object with directional arrows, labeled 'a' and 'b', no text or symbols present.Aanwijzingen
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Diagram showing three labeled objects: a shell, a block with checkmark and cross, and a textured mesh with X.Aanwijzingen
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Illustration of a hand pressing down on a mechanical device component (no text or symbols visible)natural_image
Illustration of a smart air conditioner unit with cooling fans and cloud patterns (no text or symbols)natural_image
Illustration of a coffee machine with a glass tube inserted into it, showing liquid level (no text or symbols)Cappuccino

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Diagram of a laboratory apparatus with a cylindrical component and a base, showing internal components and a magnified view (no text or symbols)Latte macchiato
natural_image
Diagram of a mechanical component with a curved arrow indicating rotation or movement (no text or symbols)
natural_image
3D illustration of a stylized animal head with a blue arrow pointing to it, no text or symbols presentWskazówki
text_image
Diagram showing three labeled objects: a shell, a block with checkmark and cross, and a mesh-like structure with X.Wskazówki
natural_image
Illustration of a hand pressing down on a mechanical device component (no text or symbols visible)natural_image
Illustration of a smart air conditioner unit with cooling fans and cloud patterns (no text or symbols)natural_image
Illustration of a coffee maker with a glass pitcher and a cup, showing a hand pouring liquid into the cup (no text or symbols present)Cappuccino

natural_image
Illustration of a laboratory brush tool in operation, showing a rotating brush and its magnified view (no text or symbols)Latte Macchiato
natural_image
Diagram of a mechanical component with a curved arrow indicating direction (no text or symbols)
natural_image
3D illustration of a cartoon character with a blue arrow indicating direction (no text or symbols)Upozornění
text_image
Diagram showing three labeled objects: a shell, a block with checkmark and cross, and a textured object with X.Upozornění
natural_image
Illustration of a hand pressing down on a mechanical device component (no text or symbols visible)natural_image
Illustration of a smart air conditioner unit with cooling fans and airflow indicators (no text or symbols)natural_image
Illustration of a coffee machine with a glass rod inserted into it, showing liquid level change (no text or symbols)Капучино

natural_image
Illustration of a laboratory setup with a cylindrical device and a magnified view showing internal components (no text or symbols)Латте Макиато
natural_image
Diagram of a mechanical component with a curved arrow indicating direction (no text or symbols)
natural_image
3D diagram of a mouse inside a container with a blue arrow indicating direction (no text or symbols)Указания
text_image
Diagram showing three labeled objects: a leaf, a block with checkmark and cross, and a mesh net with X symbol.Указания
natural_image
Illustration of a hand inserting a coin into a mechanical device (no text or symbols visible)Störungen, was tun?.....157

Kundendienst 160
natural_image
Illustration of a kitchen appliance with steam rising from outlets (no text or symbols)natural_image
Illustration of a coffee machine with a glass beaker and a magnified view showing liquid being poured into it (no text or symbols)Cappuccino

natural_image
Diagram of a mechanical device with a rotating shaft and base, showing internal components (no text or symbols)Latte Macchiato
natural_image
Simple 3D diagram of a mouse inside a container with an arrow indicating rotation (no text or symbols)
natural_image
3D diagram of a mouse inside a container with a blue arrow indicating rotation (no text or symbols)Hinweise
text_image
Diagram showing three labeled objects: a shell, a rectangular block with checkmark and cross, and a mesh-like structure with X.Hinweise
natural_image
Illustration of a hand inserting a component into a mechanical device (no text or symbols visible)de Störungen, was tun?
AU 1300 369 744 Mo-Fr. 24 hours
BA 033 213 513
BE 02 475 70 01
BG 0700 208 17
CH 0848 888 200
CN 400 885 5888
Call rates depend on the network used
CZ 0251 095 546
DE 0911 70 440 040
DK 44 89 80 18
EE 0627 8730
ES 976 305 713
FI 0207 510 705
Calls charged at local or mobile rate
Calls charged at local ore mobile rate
IL 08 9777 222
IS 0520 3000
IT 02 412 678 100
LU 26 349 811
LV 067 425 232
ME 020 674 631
MK 02 2454 600
NL 088 424 4010
NO 22 66 06 00
PL 801 191 534
PT 21 4250 730
RO 021 203 9748
RU 8 800 200 29 61
SE 0771 11 22 77 (local rate)
SK +421 244 452 041
TR 444 6333
AE United Arab Emirates,
www.bosch-home.com/ae
AL Republika e Shqiperise, Albania
ELEKTRO-SERVIS sh.p.k
Rr. Shkeiqim Fusha, Selite,
Pallati "Matrix Konstruksion",
Kati 0 dhe +1
1023 Tirane
Tel.: 4 2278 130,-131
Fax: 4 2278 130
mailto:info@elektro-servis.com
EXPERT SERVIS
Rruga e Kavajes,
Kulla B Nr 223/1 Kati I
1023 Tirane
Tel.: 4 480 6061
Tel.: 4 227 4941
Fax: 4 227 0448
Cel: +355 069 60 45555
mailto:info@expert-servis.al
Gate 1, 1555 Centre Road
Clayton, Victoria 3168
Tel.: 1300 369 744*
Fax: 1300 306 818
mailto:aftersales.au@bshg.com
www.bosch-home.com.au
*Mo-Fr: 24 hours
BA Bosna i Hercegovina, Bosnia-Herzegovina
"HIGH" d.o.o.
Gradačačka 29b
71000 Sarajevo
Tel./Fax: 033 21 35 13
mailto:centralniservis@yahoo.com
Business center FPI, floor 5,
Cherni vrah Blvd. 51B
1407 Sofia
Tel.: 0700 208 17
mailto:informacia.servis-bg@bshg.com
www.bosch-home.bg
To arrange an engineer visit, to order
spare parts and accessories or for
product advice please visit
www.bosch-home.co.uk
or call
*Calls are charged at the basic rate, please
check with your telephone service provider for exact charges
GR Greece, Ελλάς
BSH Ikiakes Siskeves A.B.E.
Central Branch Service
17 km E.O. Athinon-Lamias &
Potamou 20
14564 Kifisia
Unit 1 & 2, 3rd Floor
North Block, Skyway House
3 Sham Mong Road
Tai Kok Tsui, Kowloon,
Hong Kong
Tel.: 2626 9655 (HK)
Toll free 0800 863 (Macao)
Fax: 2565 6681
mailto:bosch.hk.service@bshg.com
www.bosch-home.com/hr
www.bosch-home.com/hu
IE Republic of Ireland
BSH Home Appliances Ltd.
M50 Business Park
Ballymount Road Upper
Walkinstown
Dublin 12
To arrange an engineer visit, to order
spare parts and accessories or for
product advice please call
Tel.: 01450 2655*
www.bosch-home.ie
* Calls are charged at the basic rate, please check with your telephone service provider for exact charges
IL Israel
C/S/B/ Home Appliance Ltd.
1, Hamasger St.
North Industrial Park
Lod, 7129801
Tel.: 08 9777 222
Fax: 08 9777 245
mailto:csb-serv@csb-ltd.co.il
www.bosch-home.co.il
IN India, Bhārat, भारत
BSH Household Appliances Mfg. Pvt. Ltd.
Arena House, Main Bldg, 2nd Floor,
Plot No. 103, Road No. 12,
MIDC, Andheri East
Mumbai 400 093
Toll Free 1800 266 1880*
www.bosch-home.com/in
*Mo-Sa: 8.00am to 8.00pm
(exclude public holidays)
IS Iceland
Smith & Norland hf.
Noatuni 4
105 Reykjavik
Tel.: 0520 3000
Fax: 0520 3011
www.sminor.is
IT Italia, Italy
www.bosch-home.com/it
KZ Kazakhstan, Казақстан
IP Anackiy A.N. PTN-Service
Kuyshi Dina str.23/1 N3
Astana
Tel.: 717 236 64 55
mailto: ptnservice@mail.ru
Technodom Service
Utegen Batira str.73
480096 Almaty
Tel.: 727 258 85 44
mailto: lsr@technodom.kz
www.technodom.kz
Kombitechnocentr
Zhambyl st. 117
480096 Almaty
Tel.: 727 338 45 55
mailto:cts_pavel@bk.ru
www.cts.kz
TOO Evrika Service
Shimkent, Riskulova 22.
Shimkent 160018
Tel.: 727 252 44 63 75
mailto:evrika_kz@mail.ru
www.evrika.com
AV SERVICE
Abulhair hana Str.51
Uralsk 090000
Tel.: 711 293 99 49
mailto:oastafiev@avservice.kz
www.avservice.kz
LB Lebanon, لبنان
Teheni, Hana & Co.
Boulevard Dora 4043 Beyrouth
P.O. Box 90449
Jdeideh, 1202 2040
Tel.: 01 255 211
mailto:Info@Teheni-Hana.com
LT Lietuva, Lithuania
Senuku prekybos centras UAB
Jonavos g. 62
44192 Kaunas
Tel.: 037 212 146
Fax: 037 212 165
www.senukai.it
UAB "AG Service"
R. Kalantos g. 32
52494 Kaunas
Tel.: 0700 556 55
Fax: 037 331 363
mailto:servisas@agservice.lt
www.agservice.lt
Baltic Continent Ltd.
Lukšio g. 23
09132 Vilnius
Tel. 870 055 595
Fax: 052 741 722
mailto:info@balticcontinent.lt
www.balticcontinent.it
UAB Emtoservis
S.R.L. "Rialto-Studio"
ул. Щусева 98
2012 Кишинев
тел./факс: 022 23 81 80
mailto:bosch-md@mail.ru
ME Crna Gora, Montenegro
Elektronika komerc
Unit F2, 4 Orbit Drive
Mairangi Bay
Auckland 0632
Tel.: 0800 245 700*
Fax: 0800 256 535
mailto:aftersales.nz@bshg.com
www.bosch-home.co.nz
* Mo-Fr: 8.30am to 5.00 pm
(exclude public holidays)
PL Polska, Poland
and Airconditioning Co. Ltd.
BOSCH Service centre,
Kilo 5 Old Makkah Road
(Next to Toyota), Jamiah Dist.
P.O.Box 7997
Jeddah 21472
Tel.: 800 127 9999
mailto:palakkaln@alj.com
www.aljelectronics.com.sa
SE Sverige, Sweden
BSH Home Appliances AB
Landsvägen 32
169 29 Solna
Tel.: 0771 19 70 00 local rate
Tel.: 0771 11 22 77 local rate
mailto:Bosch-Service-SE@bshg.com
www.bosch-home.se
SG Singapore, 新加坡
BSH Home Appliances Pte. Ltd.
Block 4012, Ang Mo Kio Avenue 10
01-01 Techplace 1
Singapore 569628
Tel.: 6751
Fax: 6751 5005
mailto:bshsgp.service@bshg.com
www.bosch-home.com.sg
* Mo-Fr: 8.30am to 7.00pm, Sa: 8.30am to 5.30pm
(exclude public holidays)
SI Slovenija, Slovenia
BSH Hišni aparati d.o.o.
Litostrojska 48
1000 Ljubljana
Tel.: 01 583 07 00
Fax: 01 583 08 89
mailto:informacije.servis@bshg.com
www.bosch-home.com/si
SK Slovensko, Slovakia
Ital Thai Tower, 2034/31-39, 1st floor,
New Petchburi Road
Bangkapi, Huay Kwang
Bangkok, 10310
Tel.: 02 975 5353*
www.bosch-home.com/th
* Mo-Sa: 8.00am to 6.00pm
(exclude public holidays)
TR Türkiye, Turkey
BSH Ev Aletleri Sanayi
ve Ticaret A. S
Fatih Sultan Mehmet Mahallesi
Balkan Caddesi No: 51
34771 Umraniye, Istanbul
Tel.: 0 216 444 6333*
Fax: 0 216 528 9188
mailto:careline.turkey@bshg.com
www.bosch-home.com/tr
BSH Home Appliances Private Limited
台北市內湖區洲子街80號11樓
11F., No.80, Zhouzi St., Neihu Dist.
Taipei City 11493
Tel.: 0800 368 888
Fax: 02 2627 9788
mailto:bshtzn-service@bshg.com
Service-General SH.P.K.
rr.Magjistralja Ferizaj Prishtine
70000 Ferizaj
Tel.: 00381 (0) 290 330 723
Tel.: 00377 44 172 309
mailto:servicegeneral527@gmail.com
XS Srbija, Serbia
BSH Kućni aparati d.o.o.
15th Road Randjespark
Private Bag X36, Randjespark
1685 Midrand - Johannesburg
Tel.: 086 002 6724
Fax: 086 617 1780
mailto:applianceserviceza@bshg.com
www.bosch-home.com/za



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Contact data of all countries are listed in the attached service directory.
Bosch Home Appliance Group
P.O. Box 83 01 01
D-81701 Munich
Germany
www.bosch-home.com

8001119692 990110