Nespresso Vertuo Plus BNV420 - Coffee machine BREVILLE - Free user manual and instructions

Frequently Asked Questions - Nespresso Vertuo Plus BNV420 BREVILLE

USER MANUAL Nespresso Vertuo Plus BNV420 BREVILLE

Modern black coffee maker with open lid and glass mug, set against a dotted orange wave background (no text or symbols visible)

My Machine Ma Machine

NESPRESSO.

VertuφPlus

Nespresso Vertuo is an exclusive system creating a perfect A to, Coffee or Espresso, time after time.

Nespresso Verluo machines are equipped with the unique Centrifusion™ technology to gently extract an Al-fol. Coffee or Espresso et the touch of a button. Each extracting parameter has been carefully defined by Nespresso coffee experts to ensure that a aromas can be extracted to give the coffee body and create an exceptionally rich and generous chemistry.

FIRST USE OR AFTER A LONG PERIOD OF NON-USE/

PREMIÈRE UTILISATION OU APRÈS UNE LONGUE PÉRIODE

D'INUTILISATION.... 12

COFFEE PREPARATION/PRÉPARATION DU CAFÉ 14

ENERGY SAVING CONCEPT/

ÉCONOMIE D'ÉNERGIE 17

PROGRAMMING THE WATER VOLUME/

PROGRAMMATION DU VOLUME D'EAU 17

SPECIAL FUNCTIONS/FONCTIONS SPÉCIALES

- CLEANING/NETTOYAGE 18

- RESET TO FACTORY SETTINGS/ RÉINITIALISER LES PARAMÈTRES DE RÉGLAGE D'USINE.... 19

- EMPTYING THE SYSTEM BEFORE A PERIOD OF NON-USE, FOR FROST PROTECTION OR BEFORE A REPAIR/VIDER LA MACHINE AVANT UNE PÉRIODE D'INUTILISATION, POUR LA PROTÉGER DU GEL OU AVANT UNE RÉPARATION.... 20

-DESCALING/DÉTARTRAGE 21

BUTTON INDICATORS/BLINKING SUMMARY/

RÉSUMÉ DES LUMIÈRES ET CLIGNOTEMENTS.... 24

TROUBLESHOOTING/GUIDE DE DÉPANNAGE.... 26

CONTACT NESPRESSO CLUB/COMMUNIQUER AVEC LE CLUB NESPRESSO.... 30

THE POSITIVE CUP: OUR APPROACH TO SUSTAINABILITY/ THE POSITIVE CUP: NOTRE STRATÉGIE DE DÉVELOPPEMENT DURABLE..... 30 DISPOSAL AND ENVIRONMENTAL PROTECTION/

RECYCLAGE ET PROTECTION DE L'ENVIRONNEMENT.... 31

LIMITED WARRANTY /GARANTIE NESPRESSO 31

IMPORTANT SAFEGUARDS

CAUTION: Use of controls, adjustments or performance of procedures other than those specified here in may result in hazardous radiation exposure.

	Is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
WARNING	Indicates a hazardous situation which if not avoided, could result in death or serious injury.
CAUTION	Indicates a hazardous situation which if not avoided, could result in minor or moderate injury.
	Is used to provide important information not related to personal injury. When you see this sign, please take note of the advice for the correct and safe use of your appliance.

When using electrical appliances, basic important safeguards should always be followed, including the following:

• Read all instructions.
• Do not use outdoors.
• Do not let cord hang over edge of table or counter, or touch not surfaces.
• The appliance is intended to prepare beverages according to these instructions.
  • This appliance should only be used for intended purpose.
• This appliance is only meant for indoor use, under non-extreme temperature conditions.
  • The appliance must not be used, cleaned, or maintained by children under 8 years of age unless supervised, instructed by an adult on how to use the appliance safely, and fully informed regarding the dangers involved.
• Close supervision is necessary when any appliance is used near children.
• Keep appliance / power cord / capsule holder out of reach of

children.

• Children should not use the appliance.
• This appliance may be used by persons with reduced physical, sensory or mental capabilities, or whose experience or knowledge is not sufficient, provided they are supervised or have received instruction to use the device safely and understand the dangers.
• Any servicing other than cleaning and user maintenance should be performed by an authorized service representative.

Avoid risk of fatal electrical shock and fire to protect against fire, electric shock and injury to persons

• If the cord or the plug are damaged, they must be replaced by the manufacturer, its service agent or similarly qualified persons.
• If the cord or the plug are damaged, do not operate the appliance. Only return the appliance to the Nespresso Club

or to a Nespresso authorized representative.

• To disconnect, turn machine "OFF" then remove the plug from the outlet.
• To avoid hazardous damage, never place the appliance on or beside hot surfaces such as radiators, stoves, ovens, gas burners, open flames, or similar
• Do not touch hot surfaces. Use handles or knobs.
• Disconnect from outlet before cleaning. Allow to cool before adding or removing parts, and before cleaning the appliance.
• Never immerse the cord, plug, appliance or any part of it in water or any other liquid.
• Electricity and water together are dangerous and can lead to fatal electric shocks.
• Do not put anything else than specified capsules into any openings, doing so may cause fire or electric shock!
• The use of accessory attachments not recommended by the appliance manufacturer may

result in fire, electric shock, or injury.

Avoid possible harm when operating the appliance

• Risk of scalding by hot liquids. If the machine is forced open hot liquids and coffee grounds may splash. Always lock the system completely and never open it during operation.
• Be careful, capsule is hot. Risk of scaling. If a capsule is blocked in the capsule compartment, turn the machine off and unplug it before any operation. Call the Nespresso Club or Nespresso authorized representative for assistance.

SAVE THESE INSTRUC- TIONS

Pass them on to any subsequent user.

This Instruction Manual is also available as a PDF file at nespresso.com

CONSIGNES DE SÉCURITÉ

This appliance contains a class-1 laser product

When using electrical appliances, important safeguards should always be followed, including the following:

• The important safeguards are part of the appliance. Read the important safeguards provided with the appliance carefully prior to first use. Keep them in a place where you can find and refer to them in the future.
- Protect the appliance from direct sunlight, water splash and humidity.
• This appliance is designed for domestic use only.
- Close supervision is necessary when the appliance is used by or near children.
• Children shall not play with the appliance.
• The manufacturer accepts no responsibility for and the warranty will not apply to any commercial use, inappropriate handling or use of the appliance, damage resulting from use for other purposes, faulty operation non-professional repairs or failure to comply with the instructions.

Avoid risk of fatal electrical shock and fire to protect against fire, electric shock and

injury to persons

• In case of emergency: immediately remove the plug from the power outlet. Exception: do not remove plug in case of pinching during machine head movement, when automatic reverse mechanism will operate.
• Only plug the appliance into suitable, easily access be, grounded outlets. Make sure that the voltage of the power source is the same as that specified on the rating plate. The use of an incorrect voltage or frequency of electricity voids the warranty.
  • The appliance must only be connected after installation.
• Do not pull the cord over sharp edges, clamp it or allow it to hang down.
• Keep the cord away from heat and moisture.
• If an extension lead is required, use only a grounded power cord with a conductor cross-section with matching input 16 AWG (1.3 mm ^2 ).
  • Always place the appliance on a horizontal, stable, hard, even surface that does not allow for water accumulation under the machine.
  • The surface must be resistant to heat and fluids, like water, coffee,

descaler or similar

• Disconnect the appliance from the power outlet when not in use for a long period of time.
• Disconnect by pulling out the plug; do not pull on the cord itself to avoid damage.
• Never touch the cord with wet hands.
• Never put the appliance or part of it in a dishwasher.
• Do not open the appliance. Hazardous voltage inside!
• Do not dismantle the appliance.

Avoid possible harm when operating the appliance

• Never leave the appliance unattended during operat
- Do not use the appliance if it is damaged or not operating perfectly. Immediately remove the plug from the power outlet.
- Contact the Nespresso Club or Nespresso authorized representative for examination, repair or adjustment.
• A damaged appliance can cause electric shocks, burns and fire.
- Do not put fingers under coffee outlet; risk of scalding.
- Do not insert fingers into capsule compartment when machine head is closing; risk of injury.

EN OTHER SAFEGUARDS

• Do not put fingers into the capsule compartment or capsule shaft; risk of injury!
• Water could flow around a capsule when not perforated by the blades and damage the appliance.
• Be careful not to injure yourself on sharp points or trap your fingers when reaching inside the machine.
• Beware of hot liquids when reaching inside the machine.
• Never use a damaged or deformed capsule.
  • Always fill the water tank with fresh drinking water.
• Do not use any other liquids (such as cow's milk, soya milk, enriched milks, flavoured liquids, etc.).
• Do not overfill water tank.
• Empty water tank if the appliance will not be used for an extended time (nolidays, etc.).
• Replace water in water tank when the appliance is not operated during a weekend or a similar period of time.

• Do not use the appliance without a cup placed at the suitable cup support level and ensure the cup support is in place after any usage, to avoid spilling any liquid on surrounding surfaces.

• Do not use any strong cleaning agent or solvent cleaner.

• Use a damp cloth and mid cleaning agent to clean the surface of the appliance.
• Do not use a sleet or pressure cleaner to clean the appliance. This will damage the appliance and may create a life threatening hazard.
• Do not pour water or other liquids into the brewing unit.
• Keep appliance, capsules and accessories out of reach of children.
• This appliance is designed for Nespresso Vertuo coffee capsules available exclusively through the Nespresso Club or your Nespresso authorized representative.
• All Nespresso appliances pass stringent controls.
• Reliability tests under practical conditions are randomly performed on selected units. Some units can therefore show traces of previous use.
• Nespresso reserves the right to change instructions without prior notice.

Short cord instructions

- Use the power cord supplied with the device in an unmodified form. It is important for user safety that

the appliance is only used with a suitably grounded electrical supply.
a) A short power supply cord or detachable power supply cord is to be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.
b) Extension cords are available and may be used if care is exercised in their use.
c) If a long detachable power cord or extension cord is used: 1) The marked electrical rating or the detachable power cord or extension should be at least as great as the electrical rating of the appliance.
2) The appliance is grounded and only grounded extension cord should be used (type 3-wire cord).
3) The longer cord should be arranged so that it will not dangle over the countertop or tabletop, where it can be pulled on by children or tripped over.
- The appliance has a grounded plug (two blades and one round pin).
- To reduce the risk of electric shock, this plug is intended to fit into a grounded outlet only one way.

• If the plug does not fit fully into the outlet, reverse the plug.
• If it still does not fit, contact a qualified electrician.
• Do not attempt to modify the plug in any way.

Descaling

- Nespresso descaling agent, when used correctly, helps to ensure the proper functioning of your machine over its lifetime and that your coffee experience is as perfect as on the first day. For instructions on how to descale, consult the section "Descaling" in this user manual.

AUTRES CONSIGNES DE SÉCURITÉ

NOTE:

de classe 1

120 Volts, 60 Hertz, 1300 Watts (USA/CA)

- 10.1 lb (- 4.6 kg)

37.1 fl oz.* (1.1 l*) 57.5 fl oz.* (1.7 l*)

8.7 in / 220 mm* 5.6 in / 142mm 9.1 in / 232 mm* 12.7 in / 323 mm* 16.2 in / 412 mm 13.2 in / 335 mm* 16.7 in / 423 mm

12.8 in / 325 mm

16.2 in / 411 mm

* Depending on the mode * Varie selon les moceles

PACKAGING CONTENT/CONTENU DE L'EMBALLAGE

Be careful when removing

the well tank since the machine may fill during the movement.

AVERTISSEMENT: soyez pruderl

Diagram showing six steps of a coffee maker with an information icon, illustrating step-by-step usage or processing.

CAUTION: Be careful when removing the cup support since it may contain warm liquid. Make sure the cup support is properly paced before putting the cup.

Diagram showing a coffee maker and a glass with liquid, labeled with steps 1 and 2.

Illustration of a VR headset with blue directional arrows indicating motion (no text or symbols)

Close-up of a white and black device with a blue arrow pointing to a cup (no text or symbols visible)

3 x 2 sec.

8 Push the button 3 times in 2 seconds to start cleaning and let the cleaning procedure complete automatically. ORANGE lights will link during the operation. It will take less than 2 minutes before a flow comes out. The procedure consists of 3 cycles of pumping water in, internal cleaning and water flowing from the outlet to complete. Apuyer sur le button 3 fois en 2 secondes pour infill ser le nettoyage de la machine et risser le processus se ferminer automariquement. La lumière ORANGE clagnolera pendant le nettoyage. En moins de deux minutes, une quantité d'eau, sortira la processus répète trois cycles de nettoyage interne suivi de l'expulsion d'eau.

Diagram showing a coffee machine with two labeled steps: adding liquid to a glass and using a tool.

NOTE: The factory settings and recommended

cup sizes etc. Alto: 12 fl oz, 144 ml
Coffee / 1/1 oz / 250 ml
Espresso: 135 fl oz. / 40 ml

NOTE: To avoid damaging the machine, use only fresh, unused capsules. Ensure previous capsule has been ejected before inserting a fresh one.

NOTE: You can do this even when the machine is still healing up. The coffee will then flow automatically when the machine is ready. The machine will automatically recognize the inserted capsule and select the coffee preparation parameters and cup length defined by Nespresse coffee experts to extract the coffee blend at its past.

Illustration of a robot head with blue arrows indicating motion or movement (no text or symbols)

PROGRAMMING THE WATER VOLUME/PROGRAMMATION DU VOLUME D'EAU

NOTE: Once a customer specific volume is programmed by the user, every time that capsule size is inserted in the machine, the preparation will stop at the user-programmed cup size. It is possible to restore cup size volumes, refer to. Reset to factory settings' section

NOTE: The machine has a predefined cleaning procedure that can be launched at user discretion.

CAUTION: Do no use any strong or abrasive cleaning agent or solvent cleaner. Do not put in a dishwasher. Never immerse the appliance or part of it in water. Clean the coffee outlet regularly with a clamp cloth. Please use only clean tools for cleaning the machine.

Illustration of a coffee machine and a glass with liquid, showing step 1 and step 2 (no text or symbols)

Close-up of a white industrial machine with a blue arrow pointing to a cup, no visible text or symbols.

Illustration of a robot head with blue arrows indicating motion or movement (no text or symbols)

3 x / 2 sec.

① Turn the machine "OFF" by pushing the lever down for 3 seconds.

② To enter Factory settings mode, push the button and the lever down at the same time for 3 seconds. ORANGE steady light indicates entry into the Special Functions menu

Illustration of a robotic device with a blue arrow labeled '3 x' pointing to a textured surface (no text or symbols on the device itself)

③ Choose function by pressing the lever down: 3 times for "Reset to factory settings"

3 x / 3 sec.

④ Push the button to confirm ORANGE light will break 5 times in 5 seconds to confirm reset's done and then go to steady GREEN. The machine is now ready to use.

Diagram showing a robot head with two directional arrows labeled 1 and 2, indicating motion or movement.

② Open the machine head and let the used capsule be ejected. Close the machine. Empty the capsule container.

⑤ Choose lunch on by pressing the ever down

Illustration of a hand pressing a button on a coffee maker's side table with a sun icon (no text or symbols)

⑥ Push the button. The ORANCE lights will blink during the entire procedure. The machine turns "OFF" automatically when machine is empty

⑦ Choose function by pressing the lever down:

-1 time for "Descaling"

NOTE: Choose function within 2 minutes or else the machine will go back to Ready mode. ORANGE light will blink 1 time every 2 seconds, indicating the Descaling function.

NOTE:

Close-up of a white and black industrial machine with a blue arrow pointing to its side cup (no text or symbols visible)

⑧ Place a recipient

Illustration of a hand pressing down on a device with a sun icon (no text or symbols)

⑨ To start descaling, push the button. The machine will stop automatically when complete. CRANOF light will blink during the entire descaling process.

Diagram showing two steps of a coffee maker's usage: adding liquid to a glass and using a straw.

Illustration of a hand pressing down on a device with a sun icon (no text or symbols)

12) When ready, push the button to rinse the machine. Machine will stop automatically when complete. CHANGE light blinking once every 2 seconds confirms the descaling process is completed. The procedure can be stopped at any time by pushing the button.

NOTE: This machine is equipped with a descing alert GREEN and RED steady light. Machine can only be operated to make coffee a few more times once the alert appears before descing becomes mandatory. If the machine is completely scaled, the descing program may roll function and the machine will stop and take. Pause the program in this case for several minutes, allowing the descing agent to penetrate the scale build-up, then push the button again to restart the cascalg.

1. No light on the button.	→ The machine has turned "OFF" automatically, push the button to turn the machine "ON".→ Check the plug, voltage, and fuse.
2. No coffee.	→ Check that the light on the button is GREEN.→ Check that the water tank is filled and is well positioned.→ Check that a fresh capsule is inserted in correct position, that the machine head is closed and push the button to star→ Descalc if necessary.→ Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section
3. Coffee is not hot enough	→ Preheat cup with hot water from the tap.→ Descalc if necessary.
4. Unusual coffee flow.	→ Check that the water tank is well positioned.→ Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section→ Descalc if necessary.
5. Water leakage.	→ Check that the water tank is well positioned.→ Empty and clean the capsule container.→ If problem perssts call the Nespresso Club.
6. Capsule is not ejecting correctly.	→ Open the machine head. Remove the power cord from the grid. Clean the metallic clamps with precaution. Be careful of the sharp edges in the machine head.→ If problem perssts call the Nespresso Club.
7. Coffee leakage.	→ Open the machine head and let the capsule be ejected. Then perform a cleaning.→ Empty and clean the cup support.→ Descalc if necessary.→ If problem perssts call the Nespresso Club.
8. Machine turns to "OFF" mode.	→ a save energy the machine will turn off after 5 minutes of non use.→ See paragraph on "Energy Saving Concept".
9. Coffee grounds in the cup.	→ Start the cleaning procedure. See paragraph on "Cleaning".
GREEN LIGHT
10. The machine does not start and has GREEN steady lights.	→ Check the machine head is properly closed.→ If you want to brew an Alto, Coffee or Espresso, check that a fresh capsule is inserted in correct position, that the machine head is properly closed and push the button to start.
11. GREEN light bringing continuously and machne no running.	→ The machine is near up and it will take maximum one minute to be ready.
12. GREEN light turning while machine is running.	→ This indicates the machine's working properly.

RED LIGHT

13. Half GREEN and Half RED steady light.	→ Descaling needed; Machine can be operated when alert appears only a few times after this alert before descalating becomes necessary.→ See paragraph on "Descaling".
14. RED light blinking continuously and the machine head slopes moving.	→ Remove any obstacle, employ the capsule container if necessary, and then open or close the machine head depending on position.
15. The machine does not start and RED light blinking 2 times and goes back to Steady GREEN	→ Fill the water tank and push button to start→ Open the machine head to eject capsule.→ Check that a fresh capsule is inserted in correct position. That the machine head is closed and push the button to start
16. The machine does not start and RED light blinking 3 times every 2 seconds and goes back to Steady RED	→ Press the lever up and wait until the machine head stops release any obstacle if applicable, employ the capsule container if necessary and then press the lever down to close the machine head.
17. RED steady light and the machine is NOT running.	→ Turn the machine OFF, unplug the power cord, wait for 15 minutes for the machine to cool down.→ Plug the power cord and turn the machine ON by pressing the lever down. Machine is hearing up and will go to steady GREEN when ready.→ if problem persists, call the Naspresso Club
18. RED light fading out	→ Machine is cooling down and will go to steady green when ready.
19. RED light flashing twice and goes back to ORANGE blinking.	→ Special function running, open the machine head and re- The capsule be ejected. Then restart the function by pressing the button.→ If in the Empying the system mode remove the water tank.
20. RED light flashing twice and goes back to steady ORANGE.	→ Special Functions menu Choose desired special function by pressing lever down.
ORANGE LIGHT
21. ORANGE light blinking continuously.	→ Special function is running.→ Refer to applicable section, Descaling/ Cleaning/ Employing the system/ Reset to factory settings.
22. Flushing ORANCE lights.	→ Special function is selected on mode. Refer to applicable partnography, Descaling/ Cleaning/ Employing the system/ Reset to factory settings.

FR GUIDE DE DÉPANNAGE ASSISTANCE VIDÉO DISPONIBLE SUR LE SITE WWW.NESPRESSO.COM - VOIR LA PAGE DES MACHINES

This appliance complies also with the Directive 207-27®/EU. Packaging materials and appliance contain recyclable materials. Your appliance contains valuable materials that can be recovered or can be recycled. Separation of the remaining waste materials into different types facilitates the recycling of valuable raw materials. Leave the appliance at a collection point. You can obtain information on disposal from your local authorities. To know more about Nespresso sustainability strategy, go to www.nespresso.com/positive

Nespresso warranty is this product against defects in materials and workmanship for a period of 1 year. The warranty period begins on the date of purchase and Nespresso requires present at on of the original proof of purchase to ascertain the date. During the warranty period, Nespresso will either repair or replace, at its discretion, any defective product at no charge of the owner. Replacement products or repaired parts will be warranted only for the unexpired portion of the original warranty or six months, whichever is greater. This limited warranty does not apply to any defect resulting from negligence, accident, misuse, or any other reason beyond Nespresso's reasonab a control, including but not limited to: Normal wear and tear, negligence or failure to follow. The product instructions, improper or inadequate maintenance, calcium deposits, connection to improper power supply, unauthorized proud modification or repair; use for commercial purposes, fire, lighting, food or other external causes.

This warranty is valid only in the country of purchase or in such other countries where Nespresso sells or services the same model with identical technical specifications. Warranty service outside the country of purchase is limited to the terms and conditions of the corresponding warranty in the country of service.

Should the cost of repairs or replacement not be covered by this warranty. Nespresso will advise the owner and the cost shall be charged to the owner. This limited warranty shall be the full extent of Nespresso's liability however caused, Except to the extent allowed by applicable law, the terms of this limited warranty do not exclude, restrict or modify the mandatory statutory rights applicable to the sale of this product and are in addition to those rights. If you believe your product is defective, contact Nespresso for instructions on how to proceed with a repair. Please visit our website at www.nespresso.com for contact details.

USA: NCSPRESSO JSA, Inc., 24-01 44th Road, Long Island City, NY 11101

CANADA: NESPRESSO CANADA 300, rue Léo - Panseau, sure 2400 Montréal, QC H2X-486

NESPRESSO.

VertuφPlus

120 Volts, 60 Hertz, 1300 Watts (USA/CA)

- 10.1 lb (- 4.6 kg)

37.1 fl oz.* (1.1 l*) 57.5 fl oz.* (1.7 l*)

8.7 in / 220 mm*
9.1 in / 232 mm*
12.7 in / 323 mm*
13.2 in / 335 mm*

5.6 in / 142mm

16.2 in / 412 mm*

16.7 in / 423 mm*

12.8 in / 325 mm

16.2 in / 411 mm

*según el modelo

CONTENIDO DEL ENVOLTORIO

Diagram showing six steps of a mechanical device with labeled icons, likely illustrating a step-by-step assembly or inspection.

Diagram showing a coffee maker being dispensed into a glass with liquid, labeled with steps 1 and 2.

Close-up of a white and black device with a blue arrow pointing to a cup (no text or symbols visible)

Illustration of a person wearing a helmet with blue arrows indicating motion (no text or symbols)

3 x 2 sec.

Diagram showing a coffee maker and a glass with liquid, labeled with steps 1 and 2.

Close-up of a robotic head with blue arrows indicating motion or movement (no text or symbols)

Close-up of a white and black industrial machine with a blue arrow pointing to its side cup (no text or symbols visible)

Illustration of a robot head with two blue arrows indicating motion or rotation (no text or symbols)

3 x / 2 sec.

Illustration of a robotic device with a 3x speed indicator and blue arrows indicating motion (no text or symbols)

3 x / 3 sec.

Illustration of a robot head with two blue arrows indicating motion or movement (no text or symbols)

Illustration of a hand pressing down on a kitchen blender with a sun icon (no text or symbols)

Close-up of a white and black industrial blender with a blue arrow pointing to its cup (no text or symbols visible)

Illustration of a hand pressing a button on a device with a sun icon (no text or symbols)

Diagram showing a coffee maker and a glass with liquid being processed, labeled with steps 1 and 2.

Illustration of a hand pressing down on a device with a sun icon (no text or symbols)

version 1 - Released on 2016.09

www.nespresso.com