LIFE X14020 (MD 31420) - Television MEDION - Free user manual and instructions

Technical Specifications	14-inch LED screen, 1366 x 768 pixels resolution, 16:9 ratio
Connectivity	2 HDMI ports, 1 USB port, VGA input, audio input, headphone output
Usage	Ideal for small rooms, compatible with various multimedia devices
Maintenance	Regular cleaning of the screen with a soft cloth, firmware update if available
Safety	Do not expose to moisture, use on a stable surface, avoid electrical overloads
General Information	Lightweight, compact design, reduced energy consumption

Frequently Asked Questions - LIFE X14020 (MD 31420) MEDION

How do I set the language on my MEDION LIFE X14020?

Go to the \"Settings\" menu, select \"Language\" and choose your preferred language.

Why won\'t my TV turn on?

Check that the TV is properly plugged into a working power outlet and that the power cable is in good condition.

How do I perform a channel search?

Go to the \"Installation\" menu, select \"Auto channel search\" and follow the on-screen instructions.

My TV displays an error message. What should I do?

Note the displayed error code and consult the user manual for specific solutions or restart the TV.

How do I connect my TV to the Internet?

Go to the \"Settings\" menu, select \"Network\", then \"Set up Wi-Fi\" to choose your network and enter the password.

The colors on my screen are distorted. What should I do?

Check the picture settings in the \"Settings\" menu and reset them to factory defaults if necessary.

How do I update my TV\'s software?

Go to the \"Settings\" menu, select \"Software update\" and follow the instructions to download and install available updates.

My TV does not detect the HDMI signal. What should I do?

Make sure the HDMI cable is properly connected to the ports and try changing the HDMI port or cable.

How do I reset my TV to factory settings?

Go to the \"Settings\" menu, select \"Reset\" and choose \"Reset to factory settings\".

How do I enable or disable energy saving mode?

Go to the \"Settings\" menu, select \"Energy saving\" and enable or disable the option according to your preference.

USER MANUAL LIFE X14020 (MD 31420) MEDION

Three modern flat-screen TVs displayed against a white background, no text or symbols visible

Ultra HD Smart-TV

MEDION® LIFE®

X14020 (MD 31420) / X14321 (MD 31421) / X15022 (MD 31422) / X15523 (MD 31423) / X16524 (MD 31424) /

X15080 (MD 31380) / X15581 (MD 31381) / X16582 (MD 31382)

Inhalt

MD31421 / MD31422 / MD31423:

① x 3

② x 2

③

④ x 6

MD31380 / MD31381 / MD31382 / MD31420:

(optional) ①

② 3x 3x

MD31424:

① 4 x M6 x 20 ② 4 x M4 x 16

Technical diagram showing two mechanical assembly steps with labeled components and directional indicators

1 MEDIAN 2 3

MD 31380, MD 31420, MD 31421, MD 31422:

MD31421 / MD31422 / MD31423:

① x 3

② x 2

③

④ x 6

MD31380 / MD31381 / MD31382 / MD31420:

(1 (en option)

② 3x 3x

MD31424:

① 4 x M6 x 20 ② 4 x M4 x 16

③ ④ 4×M+×10

1 MEDIAN 2 3

MD31421 / MD31422 / MD31423:

① x 3

② x 2

③

④ x 6

MD31380 / MD31381 / MD31382 / MD31420:

MD31421 / MD31422 / MD31423:

① x 3

② x 2

③

④ x 6

MD31380 / MD31381 / MD31382 / MD31420:

(1) (fakultatief)

② 3x 3x

MD31424:

① 4 x M6 x 20 ② 4 x M4 x 16

③ ④ 4×M+×10

2.1. Front 4
2.2. Rear and right-hand side....5
2.3. Remote control....6

1. Using the device for the first time 8

3.1. Unpacking....8
3.2. Mounting....8
3.3. Inserting batteries in the remote control....9
3.4. Connecting the antenna....9
3.5. Connecting the power supply 10
3.6. Switching the smart TV on and off 10
3.7. Channel search when switching on for the first time....10

1. Troubleshooting 14
   4.1. Do you need more help? 16
2. Service information.... 16
3. Legal notice & operating instructions download 17
4. Product data sheet 18

EN

1. Package contents

Please check your purchase to ensure that all the items are included and contact us within 14 days of purchase if any parts are missing.

The following items are supplied with your product:

• Ultra HD Smart TV
• Remote control (RC1818) incl. 2 x 1.5 V batteries (type LR03/AAA)
• Stand including fastening screws
• Documentation

DANGER!

Risk of suffocation!

Packaging film can be swallowed or used improperly. Therefore, there is a risk of suffocation!

- Keep packaging material such as plastic film or plastic bags away from children.

2. Overview of the device

2.1. Front

MD31380 / MD31381 / MD31420 / MD31421 / MD31422 / MD31423:

MEDION 3 2 1

MD31382 / MD31424:

1 MESHON 3 2

1) LCD screen
2) Mains switch
3) Infrared sensor: Reception field for the infrared TV signals. Operating light: Lights up when the device is in standby mode.

2.2. Rear and right-hand side

13 1 2 2 3 4 5 LAN HDMI (2.0) HDMI 3 LNB 7 6 12 SPDIF VGA R L Video ANT. 11 0bitc. out BACK AV IN

1) COMMON INTERFACE (CI+): Card slot for connecting pay TV cards
2) USB (5V, 500 mA max.): USB connection for media playback/recording (PVR)
3) HDMI 1: HDMI connection for devices with a HDMI output
4) For connecting headphones with 3.5 mm jack
5) MODE: Multifunction button for channel switching, input source selection or volume adjustment. Settings are made by tilting upwards (+) or downwards (-). Pressing the button briefly switches between functions. A long press switches the device into standby mode or operating mode.
6) HDMI 2-3: HDMI connection for devices with a HDMI output (HDMI 2 can be used for CEC/ARC)
7) LNB (13 V/18 V ——, 300 mA max.): For connecting the antenna (satellite)
8) ANT.: For connecting an aerial (analogue, DVB-T or DVB-C)
9) VGA: VGA port for connecting a PC or a YUV adapter (optional)
10) BACK AV IN: Audio/video input (cinch)
11) SPDIF Optic. OUT: Digital audio output (optical)
12) LAN: Network connection to connect to the Internet
13) Fixing holes for a wall mount
MD 31380, MD 31420, MD 31421, MD 31422: Vesa standard, hole spacing 200 x 200 mm
MD 31381, MD 31423: Vesa standard, hole spacing 400 x 200 mm
MD 31382, MD 31424: Vesa standard, hole spacing 400 x 400 mm

2.3. Remotecontrol

21 1 2 3 4 5 6 7 8 9 LANG. 0 TXT 20 19 18 + V - EPG INFO OK BACK EXIT 17 16 8 15 14 NETFLIX MEDION 13 ★1 ★2 ← ▶ ▶ ▶ ● ▶ ■ MEDION

1) (SOURCE): Select input signal of connected devices
2) Number buttons: TV: programme selection, teletext: page selection
3) TXT : Activate teletext Press 2 x = set transparent; Press 3 x = close
4) P ▼ / ▲ : Programme selection buttons TV: select next (+) / previous (−) programme; teletext: select next (+) / previous (−) page
5) ⏠ (MENU): Open and close menu
6) INFO: Digital TV: show information (e.g. current channel number)
7) Direction button ▲: Move up in menu Digital TV: Select info bar for the current programme, teletext: select next page; Direction button ▼: Move down in menu Digital TV: Select info bar for the current programme, teletext: select previous page; Direction button ◀: Move left in menu Teletext: Call up subpages; Direction button ▶: Move right in menu Teletext: Call up subpages
8) EXIT: Exiting the menu
9) MEDION: Open the MEDION® portal
10) ☆² : Multifunction button for channel position or input source, switching between DVB-S, DVB-T and DVB-C channels
11) Red button: For teletext or menus Green button: For teletext or menus Yellow button: For teletext or menus Blue button: For teletext or menus
12) Media buttons ◀: Fast rewind; ▶: Fast forward; ●: Start recording (PVR); ■: Stop playback; ▶: Start playback; II: Pause playback
13) ☆ ^1 : YouTube / multifunction button for programme channel or input source
14) NETFLIX: Call up Netflix site
15) BACK: Go one level back in menus
16) OK: Confirm selection in certain menus
17) EPG: Digital TV: call up the electronic programme guide
18) V-/+ : Increase (+) or decrease (−) volume.
19) ✗ : Mute
20) LANG.: Analogue TV: stereo/mono; Digital TV: select audio language (if available)
21) ⏻: Switch smart TV on/off (switch standby mode on/off)

2.3.1. Programming the multifunction buttons

The ☆ ^1 and ☆ ^2 buttons can be programmed to any channel position or a particular input source

▶ Start by selecting the function you require and then hold down the corresponding button for 5 seconds until MY BUTTON IS SET appears on the screen. This confirms the new programming.

After each INITIAL INSTALLATION your customised button programming is deleted and reset to the factory defaults

3. Using the device for the first time

Before using for the first time, be sure to read the section "Safety instructions".

3.1. Unpacking

• Select a suitable place for setting up the device before unpacking.
• Open the box very carefully to avoid damaging the device. The device could be damaged if you use a knife with a long blade to open the box.
• The box contains a number of small items (including batteries). Keep these out of the reach of children as they represent a choking hazard.
• Store the packaging material in a safe place; only use this box to transport the TV.

DANGER!

Risk of suffocation!

Packaging film can be swallowed or used improperly. Therefore, there is a risk of suffocation!

- Keep packaging material such as plastic film or plastic bags away from children.

3.2. Mounting

Attach the stand as shown in the illustration. Carry out this step before connecting the smart TV.

MD31421 / MD31422 / MD31423:

① x 3

② x 2

③

④ x 6

MD31380 / MD31381 / MD31382 / MD31420:

(optional) ①

② 3x 3x

MD31424:

① 4 x M6 x 20 ② 4 x M4 x 16

Technical diagram showing two mechanical assembly steps with labeled components and directional arrows

3.3. Inserting batteries in the remote control

• Loose the screw of the battery compartment cover on the back of the remote control and remove the cover.
  ▶ Insert two LR03 (AAA) 1.5 V batteries in the battery compartment of the remote control. Check the battery polarity (inscribed on the bottom of the battery compartment).
  ▶ Close the battery compartment by fixing the cover with the screw.

NOTICE!

Risk of damage!

The remote control can be damaged by leaking batteries if not used for a long period of time!

Remove the batteries from the remote control if the device is not going to be used for a long period.

3.4. Connecting the antenna

Your smart TV supports different antenna signals.

You can feed the following picture signals via the connection labelled ANT.

• via analogue cable/an analogue house antenna,
• via a DVB-T/ DVB-T 2 ^2 antenna or
• via a DVB-C ^2 connector (digital cable)
^2 This service must be available in your region.

Connect the antenna cable from either the house aerial/the analogue cable connection, the DVB-T antenna or the DVB-C connection to the antenna connection on the smart TV You also have the option of connecting a digital satellite system to the connection labelled LNB.
- Screw the F connector of a coaxial antenna cable onto the connection on the smart TV.

To receive encrypted/subscription channels you will need to use a CI module and an appropriate card. Insert a CI module (available in specialist shops) into the slot provided for this purpose on the left-hand side of the device (Common Interface). You can then insert the card from your provider into the CI module.

3.5. Connecting the power supply

Connect the mains plug on the device to an easily accessible 220 - 240 V \~ 50 Hz mains socket.

3.6. Switching the smart TV on and off

▶ Set the power switch on the bottom of the device to ON. The device switches to standby mode and the display on the front will light up.

▶ To switch on the device, press

-on the remote control: the Standby/On button, one of the number buttons or one of the P▼/▲ buttons; -on the device: the multifunction button.

▶ Use the Standby/On button on the remote control to switch the device back into standby mode. Although the device has been switched off, it will continue to consume electricity.

▶ Use the mains switch to turn off the device (OFF position). The device will continue to consume power as long as it is connected to the mains network.

If the device is not receiving an input signal, it will automatically switch to standby mode after five minutes. A countdown timer will appear on the screen until this time. This function is not available for all sources.

3.7. Channel search when switching on for the first time

When you switch the device on for the first time, you will be guided through the FIRST TIME INSTALLATION menu. You can call up and carry out the first-time installation again at any time via the menu INSTALLATION > FIRST TIME INSTALLATION.

Welcome please select your language! Set the language used in menus. Dansk Deutsch Eesti English Español Ελληνικά Français Gaeilge Hrvatski Italiano Latviešu Lietuviy k Magyar Nederlands Norsk Polski Português Rусский Română Shqiptar Slovenski Slovenčina Srpski Suomi Svenska Türkçe Česky Українська Български العربية قارسی πισμυ Беларуская Mакедонски Crnogorski Қазақ πετητων

▶ Use the ▼▲◀▶ keys to select the language..

After confirming the selected language with OK the initial installation will begin

Choose your country You can configure country settings to activate country specific features. Albania Australia Austria Belarusia Belgium Bulgaria China Colombia Croatia Cyprus Czech Denmark Estonia Finland France Germany Ghana Greece Hungary Iceland India Iraq Ireland Isle of Man Israel Italy Jordan Latvia Lebanon Lithuania Luxembourg Macedonia Malta Montenegro Netherlands New Zealand Norway Iran Poland Portugal Romania Russia

▶ Use ▼▲◀▶ to select the desired country. The country setting will influence the order in which the channels are stored. Also, there are a number of options preset for the individual countries.

▶ Afterwards, preOK to continue.

▶ You will be asked to agree to the MEDION® Smart TV Privacy Policy. This is necessary if you intend to use the Network / Internet / HbbTV services. Read the privacy settings carefully. Select the individual points with ▼▲◀ ▶ and confirm them with OK, if necessary. If you have any questions, complaints or comments regarding this privacy policy or its enforcement, please contact by email at [e-mail].

Then confirm wiYES. If you choose NO, you will not be able to use these services without later agreeing to the terms.

▶ Finally, press tNEXT button with ▼▲ and press OK to go to the next point.

3.7.1. Network/Internet settings

Please make sure your Ethernet/LAN cable is connected 1 2 3 4 5 Network/Internet Settings You can configure network settings to access content on your home network and the internet Network Type < Wired Device > Internet Speed Test Advanced Settings Wake On On Not Connected Next BACK EXIT HOME

Network settings
NETWORK TYPE	Here you select the network type: WIRELESS DEVICE or WIRED DEVICE. After making a selection NEXT with the direction buttons ▲▼ and confirming with the OK button, an overview of all available networks appears. Make a selection and confirm with the OK button. If a password is required for a network, a virtual keyboard appears which you can use to enter this with the help of the direction buttons ◀▶▲▼ and the OK button. After entering the password, select OK on the keyboard and confirm with the OK button.
PRESS WPS ON YOUR WI-FI ROUTER (only for WLAN)	This option enables you to quickly establish a WPS connection via a wireless network (Wi-Fi). Hold down the WPS button on your router and confirm this option OK using the OK button. Then the WPS connection will be made.
INTERNET SPEED TEST	Press the OK button in order to test the Internet speed.
ADVANCED SETTINGS	Press the OK button to call up further network configuration options.
	CONFIGURATION	Choose the setting AUTOMATIC IP or MANUAL IP. If you select MANUAL IP, three additional lines appear in which you can manually enter the data for the IP ADRESS, SUBNET MASK and DEFAULT GATEWAY using the direction buttons ◀▶ and the number buttons.
	CONFIGURATION	Select here between AUTOMATIC DNS or MANUAL DNS. If you select MANUAL DNS, two additional lines appear in which you can manually enter the data for the DNS SERVER 1 and DNS SERVER 2 using the direction buttons ◀▶ and the number buttons.
	An existing network connection can be terminated by pressing the red button.
WAKE ON	Activate/deactivate the Wake-On LAN/Wake-On Wireless LAN function (WoL/ WoWLAN). This enables you to switch on the smart TV via a different device (e.g. a smartphone with the MEDION® Life Remote App). Both devices must be connected to the same network via LAN or Wi-Fi for this purpose. Select the ON setting to activate this function. The device being used as a remote control needs to be connected to the TV once when it is switched on. The control function only works when the TV is in standby mode. If the TV is turned off and on again at the mains switch, the connection between the two devices will be automatically restored.

▶ Exit the network settings by pressing@K.

Select Broadcast Type: Scan Encrypted Channels On Select favourite network type None D. Aerial ○ D. Cable ○ Satellite ○ Analogue ○ NEXT BACK EXIT HOME

Before the station search starts, select the following options:

▶SCAN ENCRYPTED CHANNELS: Use ◀ to select whether encrypted channels should also be searched for.

▶SELECT FAVOURITE NETWORK TYPE: Use ▶ to select the preferred reception method. If you use several types of reception, you can select the types below with ▶ and activate with OK.

▶ SeleNEXT with ▲▼ and confirm with OK.

3.7.3. Cable digital

If you have previously activated the reception type DIGITAL CABLE, you can now make settings for the network search. If it should be necessary, you can adjust the NETWORK, FREQUENCY, the NETWORK ID and the SEARCH STEP correspondingly.

3.7.4. Satellite

If you have previously activated the reception type SATELLITE, you can now make settings for the antenna type.

▶ To set the antenna type, select one of the following antenna types:

-DIRECT: Select this antenna type if you have a single receiver and a satellite antenna. Press the OK button and then choose the desired satellite (you can also call up the transponder list using the blue button). Afterwards, press the OK button again to start the search. After that, decide whether or not the channel list should be loaded.

-UNICABLE: Select this antenna type if you have multiple receivers and a single-cable system. Press the OK button and make all the necessary settings regarding SATELLITE POSITION 1/2, USER BAND and BAND FREQUENCY (here you can also call up the transponder list using the blue button). Afterwards, press the OK button again to start the search. After that, decide whether or not the channel list should be loaded.

-DISEQC SWITCH: Select this antenna type if you have multiple satellite antennas and a DiSEqC switch. Press the OK button and activate the desired DISEQC switch 1 - 4 (here you can also call up the corresponding transponder list using the blue button). Afterwards, press the OK button again to start the search. After that, decide whether or not the channel list should be loaded.

During the search, the scan progress is displayed. In addition, the number of found TV and radio stations is displayed.

▶ Afterwards, preOK to continue.

At the end of automatic program storage, a TV programme is shown.

The initial installation described here corresponds to the FIRST TIME INSTALLATION option in the INSTALLATION menu.

4. Troubleshooting

Malfunctions can sometimes have quite trivial causes, but they may also be the result of defective components. We have included a brief troubleshooting guide below which may help to solve any problems. If these tips don't solve the problem then we'll be more than pleased to help you out. Just give us a call!

Error Measures
There is no picture and no sound.	· Check if the power cable is inserted properly into the socket.· Check if signal reception is set to TV.· Check whether the power switch on the bottom of the device is turned on.
There is no AV picture.	· Check to ensure that the contrast and brightness settings are correct.· Check to ensure that all external devices have been connected properly.· Check to ensure that you have selected the correct AV source.· Any input source that you want to select with ⏻ or 📋 (SOURCE) must be marked in the SOURCES > SOURCE SETTINGS menu.
There is no sound. · Ensure that the volume has not been set to the minimum level.· Ensure the mute setting is not active. Do this by pressing the button in the top left of the remote control with the crossed out loudspeaker symbol.
There is no picture and no sound. I can hear noise, though.	· The reception might be poor. Check if the antenna is connected properly.
The picture is not clear. · The reception might be poor.· Check if the antenna is connected properly.
The picture is too bright or too dark.	· Check the settings for contrast and brightness.
The picture is not sharp. · The reception might be poor.· Check if the antenna is connected properly.· Check the settings for sharpness and noise reduction in the PICTURE menu.
There is a double/triple picture.	· Check if the antenna is aligned properly.· Waves might be reflected off buildings or mountains.
The picture is pixellated. · There might be interference from cars, trains, power lines, neon lights, etc.· There might be interference between the antenna and power cables. Position the cables further apart.
There are stripes on the screen or the colours are faded.	· Is there interference from another device?· Transmission antennae on radio stations, ham radios and portable phones can also cause interference.· Operate the device as far away as possible from the device that might be causing the interference.
The MODE multifunction button on the device is not working.	· The child lock might be on.
TV switches off · Check whether the automatic TV switch off function is activated under MORE...
No reception/poor reception via a wireless network connection (WLAN).	· Ensure that all necessary settings have been made.
WIRELESS DISPLAY cannot be established.	· Check that all necessary settings have been made. Read the section “Wireless Display”.
The remote control is not working.	· Check whether the batteries in the remote control are functional and have been inserted the right way round.· Ensure the sensor field is not exposed to strong light.· Turn the device off and on again using the power switch on the bottom of the device.
Menu cannot be opened. · Check whether CEC is enabled. In this case, the menu cannot be opened. This is not a defect. In some cases, the menu of the device connected via HDMI2 opens. This is dependent on the source device and must be supported accordingly.· Change the input source.
No Bluetooth® connection	· Make sure that all settings have been correctly specified on the device and that the Bluetooth® function is enabled.· Check whether the device to be connected is switched on and is in discoverable mode.· Make sure that all settings have been correctly specified on the device to be connected and that the Bluetooth® function is enabled. Consult the operating instructions of the corresponding device, if necessary.

For further information on troubleshooting, read where applicable the comprehensive operating instructions available online because certain measures and procedures are described there in more detail.

4.1. Do you need more help?

If the suggestions in the previous section did not solve your problem, please contact us. To make it easier for us to help you, please have the following information to hand:

• What external devices are connected?
• What messages appear on the screen?
- When operating the device, at which step did the problem occur?
- If you have a PC connected to the device:

– How is your computer configured?
- What software were you using when the problem occurred?

- What steps have you already taken to try and rectify the problem?

- Please provide us with your customer number if you have one.

5. Service information

Please contact our Customer Service team if your device ever stops working the way you want or expect it to. There are several ways for you to contact us:

- In our Service Community, you can meet other users, as well as our staff, and you can exchange your experiences and pass on your knowledge there.

You will find our Service Community at http://community.medion.com.

• Alternatively, use our contact form at www.medion.com/contact.

- You can also contact our Service team via our hotline or by post.

Opening times Hotline number UK
Mon – Fri: 08.00 –20.00Sat – Sun: 10.00 –16.00	0333 3213106
	Hotline number Ireland
	1 800 992508
Service address
MEDION Electronics Ltd.120 Faraday Park, Faraday Road, DorcanSwindon SN3 5JF, WiltshireUnited Kingdom

6. Legal notice & operating instructions download

Copyright © 2018

Date: 28.08.2018

All rights reserved.

These operating instructions are protected by copyright.

Mechanical, electronic and any other forms of reproduction are prohibited without the written permission of the manufacturer.

Copyright is owned by the company:

Medion AG

Am Zehnthof 77

45307 Essen

Germany

Subject to technical and optical changes as well as printing errors.

The operating instructions can be downloaded from the service portal.

On the service portal, use the device's MSN device to look for the associated instructions.

You will find the MSN on the device's type plate or in the "Product Data Sheet" section.

You can also scan the QR code below to download the instructions onto your mobile device from the service portal.

URL QR code
GB www.medion.com/gb/service/start/
AUS www.medion.com/au/contact.php.
US www.medion.com/us/

7. Product data sheet

According to Directive 1062/2010

Trademarks		MEDION*
MSN no.	30025264 30025263 30025262 30025384 30025368 30025366 30025364 30025383
Model no.(MD)	31380	31381	31382	31420	31421	31422	31423	31424
Energy efficiency class	A+ A++ A++	A+ A+ A+ A++	A++	A++
Visible screen size (diagonal, approx.)	125,7 cm(50")	138,8 cm(55")	163,9 cm(65")	101,6 cm(40")	108 cm(43")	125,7 cm(50")	138,8 cm(55")	163,8 cm(65")
Average power consumption when switched on(Watt)	65	53	75	44	48	65	53	74
Annual power consumption(kWh/year)	94	77	109	64	70	94	78	108
Power consumption in standby(Watt)	0,48	0,48	0,48	0,48	0,48	0,48	0,48	0,48
Power consumption when switched off(Watt)	0,01	0,01	0,01	0,01	0,01	0,01	0,01	0,01
Display resolution(px)	3840 x2160	3840 x2160	3840 x2160	3840 x2160	3840 x2160	3840 x2160	3840 x2160	3840 x2160

MEDION®