Cintiq 27QHD Touch - Graphic tablet WACOM - Free user manual and instructions

Feature	Details
Product type	Graphics tablet
Screen size	27 inches
Resolution	2560 x 1440 pixels (QHD)
Display technology	IPS (In-Plane Switching)
Touch surface	Yes, with multi-touch support
Stylus	Wacom Pro Pen 2, 8192 pressure levels
Connectivity	USB-C, HDMI, DisplayPort
Compatibility	Windows, macOS
Weight	Approximately 8.5 kg
Dimensions	640 x 400 x 50 mm
Maintenance	Clean the screen with a soft cloth, regular driver updates
Safety	Use on a stable surface, avoid exposure to water
Warranty	1 year
Included accessories	Stylus, stand, power cable, USB-C cable

Frequently Asked Questions - Cintiq 27QHD Touch WACOM

How do I connect the WACOM Cintiq 27QHD Touch to my computer?

To connect the tablet, use the provided HDMI cable and USB cable. Plug the HDMI cable into your computer and the tablet, then connect the USB cable to an available USB port on your computer.

Why won\u0027t my WACOM Cintiq 27QHD Touch turn on?

Check that the power cable is properly connected to the tablet and a working electrical outlet. Also make sure the power button is pressed.

How do I install drivers for the WACOM Cintiq 27QHD Touch?

Go to the official Wacom website, download the latest drivers for your operating system, and follow the installation instructions. Restart your computer after installation.

The stylus pressure isn\u0027t working, what should I do?

Make sure the stylus is charged and you are using the correct pressure mode in the application settings. Also check that the drivers are up to date.

How do I calibrate the screen of my WACOM Cintiq 27QHD Touch?

Go to your tablet settings and select \"Calibrate screen\". Follow the on-screen instructions to align the stylus with the calibration points.

My touch screen is not responding, what should I do?

Check if the touch function is enabled in the settings. If the problem persists, try restarting the tablet and checking the connections.

How do I clean the screen of my WACOM Cintiq 27QHD Touch?

Use a microfiber cloth slightly dampened with water or a screen cleaner. Do not apply liquid directly to the screen.

The image quality is blurry, what should I do?

Check your screen resolution in your computer\u0027s display settings. Make sure the resolution is set to 2560 x 1440 pixels.

How do I customize the stylus buttons?

Open the Wacom Tablet Properties software on your computer, select your stylus, and customize the buttons according to your preferences.

What should I do if my tablet does not detect the stylus?

Make sure the stylus is charged and the tablet is properly connected to the computer. Also test with another stylus if possible.

USER MANUAL Cintiq 27QHD Touch WACOM

27QHD Creative Pen and Touch Display

wacom

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Welcome

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Thank you for buying a Cintiq 27QHD pen display. In front of you is a powerful tool that will help you be both more creative and more productive. Take the time to explore and setup the unique ExpressKey Remote for your favorite software short-cuts. You can use the Remote on the screen, in your hand, on the desk or wherever is most comfortable.

Before using your new Cintiq please read this Quick Start Guide. It is very important that you follow the setup instructions so that your Cintiq will function properly.

After installation take a look at the Wacom Desktop Center. It's a great place to change your settings and access information on how to use your new Cintiq. There is also an extensive Help system.

At the conclusion of the setup you will be asked to register your Cintiq with Wacom. We strongly encourage you to do so in order to take advantage of all the available Wacom resources.

We are thrilled that you have chosen a Wacom product. Together we will make a more creative world.

Sincerely,

The Wacom Team

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Supplied accessories

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AC adapter

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Power cable USB 3.0 cable

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Micro USB cable HDMI cable DisplayPort cable

CD-ROM Pen stand

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Pen, Color rings

Screw (6 pieces) for Vesa Mount

ExpressKey Remote

See the Help for information on attaching to a VESA Mount.

Getting to know the Cintiq

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1. Kensington Security Slot
2. USB 3.0 ports
3. Magnetized area for the ExpressKey Remote

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In the default settings, the following functions are assigned to each button.

Cintiq 27QHD Touch Cintiq 27QHD

1. Wacom Desktop Center Wacom Desktop Center
2. On-screen keyboard On-screen keyboard
3. Touch on/off Wacom Display Settings

See the Help for details.

1. Lid

Lid covering mounting area for optional Cintiq Ergo Stand.

1. Folding leg
2. Cable cover
3. VESA mounting holes
4. Rubber grip pad

5. Power LED
   Display on: blue Standby: orange Off: off

6. Power switch

7. Status LED

Pen input on : white off: off

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Using the folding legs

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The device can be used at any angle with the optional Cintiq Ergo Stand.

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ExpressKey Remote

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1. ExpressKey
2. Touch Ring
3. Mode Button
4. Mode LED
5. Micro USB port (for charging battery)
6. Power Slide Button
7. Battery Status LED Low battery: flashing red Charging: solid amber Fully charged: off
8. Status LED Pairing mode: flashing blue Connected/Sleep: off

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Using the ExpressKey Remote

1. For comfortable use, the ExpressKey Remote may be placed anywhere on the screen or bezel. At angles above 45 degrees attach Remote to magnetized area on left and right hand side of bezel.

Keep credit cards, watches and other objects affected by magnetic field away from this area. For best results, use the ExpressKey™ Remote at least 1.6 inches (40 mm) away from the pen.

1. The ExpressKey Remote buttons have defaults for popular software applications. Button assignments can be changed in the control panel. See the Help for details.

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Charging the ExpressKey Remote

1. Recharges using a USB cable plugged into the device's USB port.
2. The ExpressKey Remote goes into Sleep mode if not used for a certain length of time. To wake it up, please slide the Power Slide button and release.

The ExpressKey Remote is already pre-paired with Cintiq. For further information on pairing see the Help.

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Setting up the Cintiq

1. To attach cables, turn the Cintiq over and place on a cloth to protect the screen. Remove the cable cover.

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1. Connect the cables to the Cintiq as shown in the diagram on the right.

2. Turn off the computer. Connect the HDMI or DisplayPort cable to the corresponding connector on your computer.

3. Plug the USB connector into an available USB port on your computer. Plug the power cable into the power adapter and then into an AC outlet.

4. Turn on the Cintiq by pressing the power button.

HDMI or DisplayPort cable Power cable USB cable

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Software installation

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1. Connect to the Internet.

2. Windows 8, Windows 7 and Mac OS X:

Insert the installation CD. The installer is downloaded automatically.

If your computer is not connected to the Internet, run the installer from the Installation CD.

After the Setup is completed, open the Wacom Desktop Center application and update the Cintiq's Wacom driver if a newer version is available.

Wacom driver is required to use all the functionality of the product. Wacom recommends to always use up-to-date drivers and software.

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Using the pen with Cintiq

Move the pen slightly above the display, without touching the surface, to position the display cursor.

Tap the display once with the pen tip to select.

Choose a color ring to distinguish your pen.

Illustration showing a pen being inserted into a ring, with magnified views of the tool and component details.

More Information in the Wacom Desktop Center

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The Wacom Desktop Center is a software utility installed for Windows and Mac. It can be quickly accessed from the left button on the top of the display. It provides quick access to:

• Frequently used Cintiq settings
- Help with information on customizing your Cintiq, changing pen nibs, tips and tricks and troubleshooting
- Pen calibration: Wacom recommends to re-calibrate after significantly changing your working position or viewing angle
- Important Product Information such as specifications, warranties, licensing and care of your Cintiq
- Software updates
- Access to Wacom support

Wacom Desktop Center is only available when your Cintiq is connected to your PC or Mac.

Screenshot of a software interface with menu bar and toolbar icons, showing dropdown menus and control buttons.

Register Your Cintiq

You may register your Cintiq at the end of the setup process or in the Wacom Desktop Center.

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Bienvenue

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Adaptateur secteur

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Câble micro USB Câble HDMI Câble DisplayPort

CD-ROM Porte-stylet

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Cintiq 27QHD Touch Cintiq 27QHD

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Configuration de la Cintiq

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Adaptador de CA

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Cable Micro USB Cable HDMI Cable DisplayPort

CD-ROM Portalápices

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Diagram showing connections between a laptop, a power outlet, and an electronic device via cable

Illustration showing a pen tip being inserted into a ring, with magnified views of the tool and component details.

Screenshot of a software interface with labeled buttons and checkboxes, likely from an older application or system.

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Registre su Cintiq

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Adaptador CA

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Line drawing of a USB cable with two connectors (no text or symbols)

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Cabo Micro USB Cabo HDMI Cabo DisplayPort

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CD-ROM Porta caneta

Simple line drawing of a pen and two stacks of coins (no text or symbols)

Caneta, anéis coloridos

Cintiq 27QHD Touch Cintiq 27QHD

1. Wacom Desktop Center Wacom Desktop Center
2. Teclado na tela Teclado na tela
3. Ativar/desativar toque

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Controle remoto ExpressKey

1. ExpressKey

2. Touch Ring

3. Botão Modo

4. LED Modo

5. Porta Micro USB

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Carregamento do controle remoto ExpressKey

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Configurar a Cintiq

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Registre sua Cintiq

© 2014 Wacom Company, Limited. All rights reserved. Wacom, the logo and Cintiq are trademarks and/or registered trademarks of Wacom Company, Ltd. All other company or product names are trademarks and/or registered trademarks of the respective company. Modifications and errors excepted.