ZDT165SILII - Washing machine GE - Free user manual and instructions

Frequently Asked Questions - ZDT165SILII GE

USER MANUAL ZDT165SILII GE

		Dishwasher
Contents	Safety Information	Carriage Cleaning 10-11
	Getting Started 5-6 Dispensers. 6-7 Loading 8-9	Troubleshooting Tips 12-14 Warranty 15 Consumer Support 16
Before using your dishwasher	Read this manual carefully. It is intended to help you operate and maintain your new dishwasher properly. Keep it handy for answers to your questions.	If you don't understand something or need more help, there is a list of toll-free consumer service numbers included on the Consumer Services page in the back section of this manual. OR Visit our Website at: Monogram.com
Write down the model & serial numbers	You can locate your model and serial numbers on the tub wall just inside the door.	Before sending in the card, please write these numbers here:
		Model Number
		Serial Number Use these numbers in any correspondence or service calls concerning your dishwasher.
If you received a damaged dishwasher	Immediately contact the dealer (or builder) that sold you the dishwasher.
Save time & money	Before you request service, check the Problem Solver in the back of this manual.	It lists causes of minor operating problems that you can correct yourself.
If you need service	To obtain service, see the Consumer Support page in the back of this manual. We're proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are steps to follow for further help. For customers in the USA: FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem. NEXT, if you are still not pleased, write all the details—including your phone number—to: Manager, Consumer Relations MC COMMERCIAL INC. 1 Factory Lane, Suite 310 Moncton, N.B. E1C 9M3
	NEXT, if you are still not pleased, contact us on our website, write all the details—including your phone number—or write to: Manager, Customer Relations - Monogram Appliance Park Louisville, KY 40225

IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING

For your safety, the information in this manual must be followed to minimize

the risk of fire, explosion, electric shock, and to prevent property damage, personal injury, or death.

WARNING

PROPER INSTALLATION AND MAINTENANCE

This dishwasher must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can receive one by visiting our Website at GEAppliances.com. In Canada, visit www.GEApliances.ca.

• Connect the dishwasher/appliance to a grounded metal, permanent wiring system; or run an equipment-grounding conductor with the circuit conductors and connect to the equipment-grounding terminal or lead of the appliance.
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded.
  Detailed grounding instructions can be found in the "PREPARE ELECTRICAL WIRING" section of the Installation Instructions.

• Dispose of discarded appliances and shipping or packing material properly.

• Do not attempt to repair or replace any part of your dishwasher unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
  Use only cord kit WX09X70910 or hard-wire to building electrical. Failure to follow this instruction, could result in risk of fire and personal injury.
  To minimize the possibility of electric shock, disconnect this appliance from the power supply before attempting any maintenance.

NOTE: Turning the dishwasher off does not disconnect the appliance from the power supply. We recommend having a qualified technician service your appliance.

WARNING

WHEN USING YOUR DISHWASHER, FOLLOW BASIC PRECAUTIONS, INCLUDING THE FOLLOWING:

Use this appliance only for its intended purpose as described in this Owner's Manual.
Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of reach of children. Using a detergent that is not specifically designed for dishwashers will cause the dishwasher to fill with suds.
- Locate sharp items so that they are not likely to damage the door seal.
- Load sharp knives with the handles up to reduce the risk of cut-type injuries.
- Do not wash plastic items unless marked dishwasher safe or the equivalent. For plastic items not so marked, check the manufacturer's recommendations.

• Do not operate your dishwasher unless all enclosure panels are properly in place.
  Do not tamper with controls.
• Do not abuse, sit on or stand on the door or dish rack of the dishwasher.
  To reduce the risk of injury, do not allow children to play with, on or inside this appliance at any time.
• Do not store or use combustible materials including gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance.
• Small parts can be a choke hazard to small children if removed from the dishwasher. Keep out of reach of small children.

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING

WATER HEATER SAFETY

Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two or more weeks. HYDROGEN GAS IS EXPLOSIVE.

If the hot water has not been used for two or more weeks, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke, use an open flame, or use the appliance during this process.

WARNING

RISK OF CHILD ENTRAPMENT

PROPER DISPOSAL OF THE DISHWASHER

Junked or abandoned dishwashers are dangerous...even if they will sit for "just a few days." If you are getting rid of your dishwasher, please follow the instructions below to help prevent accidents.

Do not allow children to play with, on, or inside this or any discarded appliance.
Take off the door of the washing compartment.

CAUTION

TO PREVENT MINOR INJURY AND PROPERTY DAMAGE

During or after wash cycle, contents may be hot to the touch. Use care before handling.
- Close supervision is necessary if this appliance is used by or near children. Do not allow children to play around the dishwasher when closing the door, closing the upper rack, or while vertically adjusting the upper rack due to the possibility of small fingers being pinched.

Non-Dishware Items: Do not wash items such as electronic air cleaner filters, furnace filters and paint brushes in your dishwasher. Damage to the dishwasher and discoloration or staining of the dishwasher may result.

ELECTRICAL REQUIREMENTS

Be sure that the electrical connection and wire size are adequate and in conformance with the National Electric Code, ANSI/NFPA 70 - latest edition, and all local codes and ordinances.

This appliance must have:

120V, 60Hz, AC-only, 15-ampere or 20-ampere, fused electrical supply.

Wiring must be 2 wire with ground and rated for 75^ (167^)
If the electrical supply does not meet the above requirements, call a licensed electrician before proceeding.

It is recommended to have:

A circuit breaker or time-delay fuse.
A properly grounded individual branch circuit.

NOTICE

If your dishwasher is connected to a wall switch, ensure that the switch is on prior to use.
If you choose to turn the wall switch off between wash cycles, allow 5-10 seconds after turning the switch on before touching START to allow the control to initialize.

Use only powder, Cascade Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent, liquid detergents or rinse agents recommended for use in a dishwasher and keep them out of the reach of children. Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent, and Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid rinse agents have been approved for use in all GE Appliances dishwashers.

Features and appearance will vary throughout this manual

HOLD 3 SEC TO GAVCEL SANITIZED START	MONOGRAM	1-12 HOURS ○ HEAVY ○ AUTOSENSE ○ LIGHT ○	HOLD 3 SEC BOOST SANITIZE
		START	CYCLE WASHDELAY SELECT TEMP

1 Load Dishwasher

For best dishwashing results, follow the loading guidelines found in the Loading section. No pre-rinsing of normal food soil is required. Scrape off hard soils, including bones, toothpicks, skins, and seeds. Remove leafy vegetables, meat trimmings, and excessive amounts of grease or oil.

2 Add Detergent

Add needed amount of detergent to the detergent dispenser. Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent. See Dispensers section.

3 Add Rinse Agent

Add high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid to the rinse agent dispenser. See Dispensers section. NOTE: The use of rinse aid can further enhance the dishwasher's drying performance.

4 Select Cycle

4 Open the door and press the CYCLE SELECT button for the desired wash cycle. The light next to the CYCLE SELECT button will be lit to indicate which wash cycle has been selected.

NOTE: Cycle times vary based on soil level, water temperature, and options selected.

The cycle must be selected with the door in the open position. The cycle will not start until the START button is pushed and the door is closed within 4 seconds.

AUTO SENSE	This cycle automatically senses the soil level and adjusts the wash cycle accordingly. It is meant for daily, regular, or typical use to completely wash a full load of normally soiled dishes and is designed to conserve both water and energy. NOTE: AUTOSENSE was used to rate the energy efficiency of this dishwasher. *Time range: 1 hour 30 minutes - 2 hours.
HEAVY	This cycle is meant for heavily soiled dishes, cookware, pots, or pans with dried-on or baked-on soils. Everyday dishes are safe to be used in this cycle. *Time: 2 hours 10 minutes.
LIGHT	This cycle is for lightly soiled dishes. It is safe for china and crystal with no options selected. *Time: 48 minutes. *Washing time only. Does not include drying time, Auto Hot Start, or options. NOTE: If the incoming water temperature is too low, the Auto Hot Start feature may add up to 11 minutes of additional time.

5 Select Options

WASH TEMP BOOST SANITITIZE	Allows you to select a higher wash temperature. These options are only available for HEAVY and AUTOSENSE cycles. Press the WASH TEMP button until the light next to the desired option comes on.
	This option raises water temperature and extends cycle time in order to achieve better wash performance.
	This option raises the water temperature in the final rinse to sanitize your dishware. The cycle length may vary depending on the temperature of your inlet water. NOTE: Cycles using this option are monitored for sanitization requirements. If the cycle is interrupted during or after the main wash portion or if the incoming water temperature is so low that adequate water heating cannot be achieved, the sanitizing conditions may not be met. In these cases, the SANITIZED light will not illuminate at the end of the cycle. Utilizing this option will modify the cycle to meet the requirements of Section 6, NSF 184 for soil removal and sanitization efficacy. NOTE: NSF certified residential dishwashers are not intended for licensed food establishments.
DELAY START	This option allows you to delay the start of a wash cycle for up to 12 hours. With the door open and a cycle selected, press the DELAY START button to choose the number of hours you want to delay the start of the wash cycle. The hours will show in the display window. NOTE: You may cancel the DELAY START timer by holding the START button for 3 seconds. This will also cancel the wash cycle.

Control Lock

You can lock the controls to prevent selections from being made. You can also lock the controls after you have started a cycle to prevent cycle changes. For example, children cannot accidentally start the dishwasher by pressing buttons with this option selected. To LOCK/UNLOCK the dishwasher control, press and hold the CYCLE SELECT and WASH TEMP buttons for 3 seconds. The lock control light (灯) will turn on to indicate the control is locked and will turn off to indicate the control is unlocked.

Start Dishwasher

START	Press the START button and close the door within 4 seconds to start the cycle or begin the DELAY START countdown. The START light will turn on. The wash cycle will begin after 10 seconds and then pump out for 60 seconds prior to filling the dishwasher with water. To activate the display, press any button with the door open.
Interrupt or Pause	To interrupt or pause a cycle, slowly open the door. Opening the door will cause the wash cycle to pause. The dishwasher will beep every minute to remind you to close the door. To restart or resume the cycle, press Start, and close the door within 4 seconds. If the door is not closed within 4 seconds, the START light will start blinking and the dishwasher will beep once every minute to signal that the cycle did not restart. If the START light is blinking, the dishwasher is waiting for input.
Cancel	To cancel a wash cycle, press and hold the START button for 3 seconds and close door. The dishwasher will drain, emit a beep sound, and the wash cycle light will turn off.

7 Indicator Lights

SANITIZED	Displayed at end of the cycle when WASH TEMP - SANITIZE has been selected and dishwasher has met requirements for sanitization. See WASH TEMP - SANITIZE, for complete description. Opening the door will turn off the light.
CLEAN	Displayed when a wash cycle is complete. The light stays on as a reminder that the dishes are clean. Opening the door will turn the light off.

8	Display
Time	During operation, the display shows the total number of minutes remaining in the cycle. During a
Remaining	delay start, the display will show hours of time remaining until the cycle starts.

Check the Water Temperature

The entering water should be at least 120°F (49°C) and not more than 150°F (66°C) for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer.

Turn on the hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising.

Sabbath/Door Wake Up Mode

To turn this option ON/OFF, press and hold the START and WASH TEMP buttons for 5 seconds, close the door and wait 3 minutes for the dishwasher to go into sleep mode. In the OFF mode, the control display, control sounds, and interior lights (on some models) will not respond to the door opening/closing. This mode can be used when observing certain religious holidays such as the Sabbath. To activate the control and interior lights (on some models), press any button.

Mute	To turn the dishwasher control sounds ON/OFF, press the Wash Temp button 5 times within 5 seconds. Dispensers

	Dishwasher
Use a Rinse Agent	High quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid are designed for great drying action and to protect against spots and film build-up on your dishes, glasses, flatware, cookware, and plastic.

Filling the	The rinse agent dispenser holds 3.9 oz. (115 ml) of rinse agent. Under normal conditions, this will last approximately one month.
Rinse Agent

Dispenser	1 Make sure the dishwasher door is fully open.
	2 Open the dispenser door. (Rinse agent compartment is on the right side of dispenser.)

3	Slowly add rinse agent until the cup is full. You may need to pause several times to allow rinse aid to settle.

4	Clean up any spilled rinse agent with a damp cloth to prevent foam from forming inside the dishwasher.

5	Close the dispenser door.

Detergent Dispenser

To open, press the button and the cover will flip back. The detergent dispenser has two compartments. The pre-wash compartment is the smaller compartment on the left side. Use the pre-wash compartment only when your water is extremely hard or when you have a heavy soiled load. The pre-wash compartment is not used when tablet or packet detergents are used.

NOTE: Do not block detergent dispenser with large or tall utensils.

You may use tablet, packet, powder, liquid or gel automatic dishwasher detergent. Make sure you use only detergents specifically labeled for use in automatic dishwashers. Never use liquid hand dish detergent in an automatic dishwasher. Sudsing and poor wash performance will result with the use of improper detergents.

Detergents should be stored in a dry location and in their original container to prevent loss of effectiveness. Place detergent in the cup just prior to starting the dishwasher and then close the cover. The cover will open during the wash cycle.

Filling the Detergent Dispenser

We recommend using high quality detergent in tablet or packet form. Independent testing has shown this form of detergent is very effective in the dishwasher. Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Powerball® are examples of this type of detergent.

Simply put a tablet or packet into the main wash compartment and close the detergent cup cover. Please notice that the tablet or packet must be placed in the main wash compartment of the detergent cup. If the tablet or packet is placed in the prewash compartment or tossed in the bottom of the dishwasher, the detergent will be flushed down the drain in a very short period of time and will thus be wasted. Wash performance will be very poor as a result.

If you choose to use detergent in powder, liquid or gel form, the amount of detergent you use will be determined by the hardness of your water, the temperature of your water, and the food soil load inside the dishwasher. Contact your water company to get information about the hardness of the water in your area. Water hardness is measured in grains per gallon. Use this information and the table above to determine the amount of detergent to use. You may purchase a hard water test strip from Monogram. Call Monogram Preferred at 800-444-1845 and ask for part number WD01X10295. In Canada, call 800-661-1616.

Use the table as a starting point and then adjust the amount of detergent you use. Use just enough to get good wash performance. Using just the right amount of detergent will provide great wash performance without wasting detergent or etching glassware.

Number of Grains/Gal.	Detergent Cup(s) to Fill
Less than 5 Fill	main cup to line 20
5 to 10 Fill	main cup to line 30
Greater than 10	Fill both main cup and pre-wash cup

Using too much detergent with very soft and/or very hot water may cause a condition called etching on your glassware. Etching is a permanent cloudiness in your glassware. This condition is irreversible. However, using too little detergent will cause poor wash performance.

DO NOT USE HAND DISH DETERGENT

NOTE: Using a detergent that is not specifically designed for dishwashers will cause the dishwasher to fill with suds. During operation, these suds will spill out of the dishwasher vents, covering the kitchen floor and making the floor wet.

Because so many detergent containers look alike, store the dishwasher detergent in a separate space from all other cleaners. Show anyone who may use the dishwasher the correct detergent and where it is stored.

While there will be no lasting damage to the dishwasher, your dishes will not get clean using a dishwashing detergent that is not formulated for automatic dishwashers.

For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model.

Upper Rack

The upper rack is for glasses, cups, and saucers. This is also a secure place for dishwasher-safe plastic items. The upper rack can be used for odd sized utensils. Sauce pans, mixing bowls, and other similarly shaped items should be placed face down for best wash performance.

The cup shelf may be placed in the up or down position to add flexibility.

IMPORTANT:

Ensure that items do not protrude through the bottom of the rack where they will block the rotation of the upper spray arm. This could result in noise during

operation and/or poor wash performance.

8 Place Settings

Upper Rack - Adjustment

CAUTION

A loaded upper rack may be heavier than anticipated.

To prevent minor injury or damage to the contents, do not raise or lower the upper rack after the rack is loaded.

The upper rack may be adjusted to accommodate larger items.

To adjust the upper rack:

1 Fully extend the upper rack and rotate open the two plastic end caps on the front of the rails.
2 Remove the upper rack.
3 Select the set of rollers on the side of the rack that provides the desired height, and reinstall the upper rack by guiding the rack rails between the appropriate set of rollers.
4 With the rack reinstalled, rotate closed the two plastic end caps, ensuring the snap is properly engaged. Failure to properly engage the end caps may result in the rack falling from the dishwasher.

Remove:

Replace:

For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model.

Lower Rack

When loading the lower rack, do not load large platters or trays in the front left. They may prevent detergent from circulating during the wash cycle.

The lower rack is best used for plates, saucers and cookware. Large items should go along the sides. Load platters, pots and bowls along the sides, in corners or in the back. The soiled side of items should face the center of the rack.

IMPORTANT: Ensure that items do not protrude through the bottom of the rack or the silverware basket where they will block the rotation of the lower spray arm. This could result in noise during operation and/or poor wash performance.

8 Place Settings

Silverware Basket

The silverware basket may be used without the topper for quick loading. With the topper, flatware is better positioned for the dishwasher to thoroughly wash and dry all pieces by preventing nesting.

Without the topper

Put the flatware in the removable basket with fork and knife handles up to protect your hands. Place spoons in the basket with handles down. Mix knives, forks and spoons so they don't nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids from small containers, should go in the bottom of the silverware basket with silverware on top.

With the topper

Place small plastic items, such as measuring spoons and lids from small containers, in the bottom of the basket and snap the topper in place. Insert spoons and forks, handles first, through the holes in the topper. Place knives, blades first, through the holes in the topper.

IMPORTANT: Do not load large or tall utensils where they may block the detergent dispenser or upper spray arm. This could result in noise during operation and/or poor wash performance.

Care and Cleaning

Dishwasher

Control Panel	To clean the control panel, use a lightly dampened cloth. Then dry thoroughly.
Exterior Door Panel	Before cleaning the front panel, make sure you know what type of panel you have. Refer to the last two letters of your model number. You can locate your model number on the left-hand tub wall just inside the door. If your model number ends with II, then you have an Integrated door panel. If your model number ends with SS, then you have a Stainless Steel door panel. Follow the instructions below for cleaning the door panel for your specific model. Integrated Door Panel (model numbers ending in II) This is a custom installed door panel, and you will need to refer to the cabinet manufacturers recommendations for proper cleaning.	Stainless Steel Door Panel (model numbers ending in SS) For cleaning rust and tarnish, cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser™ will remove rust, tarnish and small blemishes. Use only a liquid cleanser free of grit and rub in the direction of the brush lines with a damp soft sponge. Do not use appliance wax or polish on the stainless steel. For other blemishes and marks, use Stainless Steel Magic or a similar product using a clean soft cloth. Do not use appliance wax, polish, bleach or products containing chlorine on Stainless Steel. You can order Stainless Steel Magic # WX10X29 through Monogram Preferred by calling 800-444-1845. In Canada, call 800-661-1616.
Interior	To clean and de-odorize your dishwasher, use either citric acid or a high quality dishwasher cleaner, such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner, a detergent additive. They will break up mineral deposits, and remove hard water film and stains.	You can order citric acid # WD35X151 through Monogram by calling 800-444-1845 or visiting Monogram.com. In Canada, call 800-661-1616. You can purchase dishwasher cleaners at your local grocery store.
Upper Spray Head	Do NOT remove the upper spray head. Clean with warm soapy water using a small plastic bristle brush.
Spray Arms	Because hard water chemicals will clog the spray arm jets and bearings, it is necessary to clean the spray arms regularly. To remove the upper spray arm, twist the retaining nut 45° and pull the spray arm off the water supply tube. Water Supply Tube Upper Rack Upper Spray Arm Retaining nut Lower Spray Arm Clips Retaining Ring Important: When replacing make sure to twist lock the retaining nut securely onto the water supply tube. Check that the spray arm is secure and that it rotates freely.	Wash the arms in soapy, warm water and use a soft brush to clean the jets. Replace them after rinsing thoroughly. To remove the lower spray arm, remove the lower rack and lift spray arm out.IMPORTANT: When replacing make sure to seat the arm clips over the retaining ring. Check that the spray arm is secure and that it rotates freely.

Filter Assembly

Inspect and clean the filters periodically. This should be done every month or more depending on usage. If there is a decrease in wash performance or dishes feel gritty, this is also an indication the filters need to be cleaned.

To clean the filter assembly, remove the bottom rack and lower spray arm. Twist the filter assembly counterclockwise and lift to remove. Remove the filter plate.

Rinse the filters with warm soapy water. Scouring pads or brushes can scratch the filter surfaces but a soft brush or sponge may be needed to remove stubborn soils or calcium deposits caused by hard water.

Once cleaned, replace the filter plate, insert the filter assembly through the plate and twist it clockwise until it locks in place. Make sure the filters are fully seated as improper replacement of the filters may reduce the performance level of the appliance. Replace the lower spray arm and lower rack.

IMPORTANT: Before replacing, make sure no objects have fallen into the opening in the bottom of the dishwasher.

Replace the filter plate.
Snap the fine filter back into the coarse filter.
Place filter assembly through the filter plate and twist clockwise to lock into the dishwasher

Stainless Steel Inner Door & Tub

The stainless steel used to make the dishwasher tub and inner door provides the highest reliability available in a Monogram dishwasher.

If the dishwasher tub or inner door should be scratched or dented during normal use, they will not rust or corrode. These surface blemishes will not affect their function or durability.

Protect Against Freezing

If your dishwasher is left in an unheated place during the winter, ask a service technician to:

Turn off electrical power to the dishwasher. Remove fuses or trip circuit breaker.

3 Drain water from the water inlet line and water valve. (Use a pan to catch the water.)

Turn off the water supply and disconnect the water inlet line from the water valve.

4 Reconnect the water inlet line to the water valve.

Does Your Dishwasher Have an Air Gap?

An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one. Check the air gap time your dishwasher isn't draining you

The air gap is easy to clean.

1 Turn off the dishwasher and lift off the air gap cover.
2 Remove the plastic cap under the cover and clean with a toothpick.
3 Replace the cap and cover when the air gap is clean.

Problem Poss	ble Cause What To Do
Start status indicator light flashing	The door was opened or the cycle was interrupted.	Press the START button once and close the door within 4 seconds to start the dishwasher. Press the START button a second time when the dishwasher is running only if you wish to cancel the cycle.
Dishwasher BEEPS once every minute	This is a reminder that your dishwasher door has been left open during operation. It will continue beeping until you press START and close the door.	Press START and close the door.
Beeping at the end of the cycle	This is normal. Dishwasher will beep at end of cycle.	The dishwasher will beep (unless interrupted) and the CLEAN light will display at the end of the wash cycle.
Dishes and flatware not clean	Filter assembly is clogged	See the Care and Cleaning section.
	Low inlet water temperature	Make sure inlet water temperature is correct (see the Getting Started section). Turn on the hot water faucet nearest the dishwasher, let run until the water temperature stops rising. Then start the dishwasher and turn off the faucet. This ensures the entering water is hot. Select WASH TEMP - BOOST.
	Water pressure is temporarily low	Turn on a faucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. Normal water pressure to the dishwasher should be 20-120 psi.
	Air gap or dispenser clogged Clean	Clean the air gap or flush the dispenser.
	High drain loop or air gap not installed	Refer to the Installation Instructions for proper drain line installation.
	Improper rack loading Make sure	large dishware or utensils do not block the detergent dispenser or the wash arms. See the Loading section.
	Poor performing detergent	Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
Spots and filming on glasses and flatware	Extremely hard water Use high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid to prevent spots and prevent new film build-up. If water is extremely hard, a softener may be required.
	Low inlet water temperature	Make sure inlet water temperature is at least 120°F (49°C).
	Overloading or improper loading of the dishwasher	Load dishwasher as shown in the Loading section.
	Old or damp powder detergent	Make sure detergent is fresh. Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
	Rinse agent dispenser empty	Refill with high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid.
	Too little or low performing detergent	Make sure you use the proper amount of highly rated detergent.
Cloudiness on glassware	Combination of soft water and too much detergent	This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get it clean.
	Low performing phosphate-free detergent	See A white film on glassware, dishware and the interior in this Troubleshooting Tips section.
	Water temperature entering the dishwasher exceeds 150°F (66°C)	This could be etching. Lower the water heater temperature.

Troubleshooting Tips

Dishwasher

Problem Poss	ble Cause What To Do
Suds in the tub	Wrong detergent	Use only high quality automatic dishwasher detergents to avoid sudsing. Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent have been approved for use in all Monogram dishwashers.
	Rinse agent was spilled Always	Wipe up rinse agent spills immediately.
Detergent left in dispenser cups	Dishes or utensils are blocking the detergent cup	Reposition the dishes, so the water from the lower spray arm can flush the detergent cup. See the Loading section. Reposition the tall utensils or heavy silverware that may be keeping the dispenser cup door from opening. See the Loading section.
Black or gray marks on dishes	Aluminum utensils have rubbed against dishes	Remove marks with a mild, abrasive cleaner.
Dishes don't dry	Door not opened immediately after CLEAN light came on	For proper drying, the dishwasher door must be opened immediately after the CLEAN light comes on.
	Low inlet water temperature Make sure inlet water temperature is at least 120°F.Use WASH TEMP BOOST.Select a higher cycle, such as HEAVY.
	Rinse agent dispenser is empty	Check the rinse agent dispenser and fill as required.
Control panel responded to inputs but dishwasher never filled with water	Door may not be completely closed	Make sure the door is firmly closed.
	Water valve may be turned off Make sure water valve (usually located under the sink) is turned on.
Stained tub interior	An overall yellow or brown film can be caused by iron deposits in water	A special filter in the water supply line is the only way to correct this problem. Contact a water softener company.
	White film on inside surface—hard water minerals	Monogram recommends high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid to help prevent hard water mineral deposits from forming. Run dishwasher with citric acid to remove mineral deposits. You can order citric acid #WD35X151 through Monogram by calling 800-444-1845 or visiting Monogram.com. In Canada, call 800-661-1616. Alternatively, purchase Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner and follow the directions on the label.
Dishwasher won't run Fuse	Fuse is blown or circuit breaker is tripped	Replace fuse or reset circuit breaker. Remove any other appliances from the circuit.
	Power is turned off In some installations, the power to the dishwasher is provided through a wall switch, often located next to the dispenser switch. Make sure it is on.
	Control panel is locked	Unlock control panel. See the Getting started section.
	Reboot your control Turn off power to the dishwasher (at circuit breaker or wall switch) for 30 seconds, then turn back on.
Control panel lights go off when you're setting controls	Time too long between touching of selected buttons	Each button must be touched within 30 seconds of the others. To relight, touch any button again or open the door and unlock.
Water standing in the bottom of the tub	Air gap is clogged	Clean the air gap. See the Care and Cleaning section.
	High drain loop or air gap not installed	Refer to the Installation Instructions for proper drain line installation.

Troubleshooting Tips

Dishwasher

Problem Possible	ble Cause What To Do
Water won't pump out of the tub	Drain is clogged	If you have an air gap, clean it. See the Care and Cleaning section. If the dishwasher drains into a dispenser, run dispenser clear. Check to see if your kitchen sink is draining well. If not, you may need a plumber.
SANITIZED light does not illuminate at the end of the cycle	The door was opened and the cycle was interrupted during final rinse	Do not interrupt the cycle by opening the door during the wash cycle.
	The incoming water temperature was too low	Raise the water heater temperature to between 120°F and 150°F.
Noise Normal operating	sounds: Beeping at the end of the cycle Detergent cup opening Water entering dishwasher Motor stops and starts at various times during cycle Spray arms start and stop at various times Drain pump sounds during pump out Drain pump starts and stops several times during each drain	These are all normal. No action is required.
	Rattling dishes when the spray arm rotates	Make sure dishes are properly loaded. See the Loading section.
	Rattling silverware against door during wash	Tall utensils may be placed in the upper rack to avoid bumping against inner door during wash cycle.
A white film on glassware, dishware and the interior	This problem is likely caused by a low quality phosphate-free dishwasher detergent	To remove the white film, run your dishes through a dishwasher cycle with citric acid. Use a WD35X151 citric acid kit found online. Otherwise, use high quality rinse agents such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner found at your local grocery store. Pour the citric acid in the detergent cup and close the cover. Place the filmed but otherwise clean glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher. Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware, and dishwasher should come out film free. Alternatively, a vinegar rinse may be used. Pour 1 cup of vinegar into dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. This may be repeated several times a year as needed. The use of high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid may help minimize a repeat build up of film. Also, the use of high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent will help prevent film build-up.

Forget to Add a Dish?

Additional items may be added to the dishwasher at any time, ideally items would be added shortly after starting a wash cycle.

1 Open the door to interrupt the cycle. Pull the door handle to release the door.
2 Do not open the door all the way until the water spray action stops. Steam may rise out of the dishwasher.

3 Add additional items.
4 Press START and close the door within 4 seconds to resume the cycle.

YOUR MONOGRAM DISHWASHER WARRANTY

Staple sales slip or cancelled check here. Proof of original purchase date is needed to obtain service under warranty.

WHAT IS COVERED

From the Date of the Original Purchase

Two Year

Any part of the dishwasher which fails due to a defect in materials or workmanship. During this limited two year warranty, Monogram will also provide, free of charge, all labor and in-home service to replace the defective part.

In the USA: This warranty is extended to the original purchaser and any succeeding owner for the products purchased for ordinary home use in the 48 mainland states, Hawaii or Washington, D.C. If the product is located in an area where service by a Monogram Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Monogram Service location for service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician's travel cost to your home.

In Canada: This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for ordinary home use in Canada. In-home warranty service will be provided in areas where it is available and deemed reasonable by Monogram to provide. Proof of original purchase date is needed to obtain service under the warranty.

All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care® servicers during normal working hours.

Should your appliance need service, during warranty period or beyond, call Monogram Preferred in the USA at 800-444-1845 or in Canada call 800-561-3344. Please have serial number and model number available when calling for service.

WHAT IS NOT COVERED

Service trips to your home to teach you how to use the product.
- Improper installation, delivery or maintenance.
- Replacement of house fuses or resetting of circuit breakers.
- Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
- Damage to the product caused by accident, fire, floods or acts of God.

• Incidental or consequential damage caused by possible defects with this appliance.
• Cleaning or servicing of the air gap device in the drain line.
• Damage caused after delivery, including damage from items dropped on the door.
  Product not accessible to provide required service.
• Damage to finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery.

EXCLUSION OF IMPLIED WARRANTY--Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state/ province to province. To know what your legal rights are in your state/province, consult your local or state/provincial consumer affairs office or your state's Attorney General.

Warrantor in the USA: GE Appliances, a Haier company, Louisville, KY 40225

Warrantor in Canada: MC Commercial Inc., Burlington, ON, L7R 5B6.

	With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from Monogram, we will be there. All you have to do is call!
Register Your Appliance	Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material.In the US: Monogram.comIn Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
Schedule Service	Expert Monogram repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year.In the US: Monogram.com or call 800-444-1845 during normal business hours.In Canada: Monogram.ca or call 800-561-3344
Remote Connectivity	For assistance with wireless network connectivity (for models with remote enable), visit our website at Monogram.com or call 800-444-1845 in the US only.
Parts and Accessories	Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.In the US: Monogram.com or by phone at 800-444-1845 during normal business hours.Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel.Caution must be exercised, since improper servicing may cause unsafe operation.Customers in Canada should consult the nearest MC COMMERCIAL INC. service center, visit our website at Monogram.ca or call 800-661-1616.

MONOGRAM

MANUEL DU PROPRIÉTAIRE

Garant: MC Commercial Inc., Burlington, ON, L7R 5B6.

Garante: GE Appliances, a Haier company, Louisville, KY 40225