BW56242 - Above-ground pool BESTWAY - Free user manual and instructions
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USER MANUAL BW56242 BESTWAY
RECTANGULAR FRAMEPOOL
OWNER'S MANUAL
www.bestway-service.com

No Jumping
Shallow Water
Náo pular
Agua rasa
No saltar
Aqua poco profunda
Nicht springen!
Selchtes Wasser.
Ala hypppaa
Matala vesi
Niet Springer
Ondlep Water
Vletato saltare
Acqua bassa
Interdit de sauter
Niveau d'eau bas
MHN DHAATE
PHXA NEPA
Ho-1017
Mengkang bong
Nle skakać
Plytkawoda
Tilos ugrani
Sekely yiz
Hoppa inte i.
Vattnet ar grunt

No Diving
Shallow Water
Nāo mergulhar
Agua rasa
No Diving
Aqua poco profunda
Nicht tauchen!
Selchtes Wasser.
Ala sukella
Matala yesl
Niet Duiken
Ondlep Water
Vietato tuffarsi
Acqua bassa
Interdit de plonger
Niveau d'eau bas
MHN KANETE BOYTIEZ
PHXANEPA
He Hbipatb
MeKKa Boda
Nle nurkowac
Plytkawoda
Tilos Eojost Ugarani
Tossey Viz
Dykeinte.
Vatnet ar grunt

Bestway
Inflate Your Fun™
Product Description
| Type | Dimension | Installation Type | Kit |
| 56248 | 2.67m x 2.01m x 1.00m(113' x 79' x 38.5") | To be placed on the ground | ☐Ladder ☑Filtration System☐Drain System☐Ground Cloth☐Pool Cover☐Maintenance Kit |
| 56249 | 2.67m x 2.01m x 1.00m(113' x 79' x 39.5") | To be placed on the ground | ☐Ladder ☑Filtration System☐Drain System☐Ground Cloth☐Pool Cover☐Maintenance Kit |
| 56251 | 4.04m x 2.01m x 1.00m(160' x 79' x 30.5") | To be placed on the ground | ☐Ladder ☑Filtration System☐Drain System☐Pool Cover☐Maintenance Kit |
| 56252 | 4.04m x 2.01m x 1.00m(150' x 79' x 39.5") | To be placed on the ground | ☐Ladder ☑Filtration System☐Drain System☐Ground Cloth☐Pool Cover☐Maintenance Kit |
| 56255 | |||
| 56241 | 4.12m x 2.01m x 1.22m(162' x 79' x 48") | To be placed on the ground | ☐Ladder ☑Filtration System☐Drain System☐Ground Cloth☐Pool Cover☐Maintenance Kit |
| 56242 | |||
| 56244 | |||
| 56223 | 5.49m x 2.74m x 1.22m(16' x 8' x 48") | To be placed on the ground | ☐Ladder ☑Filtration System☐Drain System☐Pool Cover☐Maintenance Kit |
| 56224 | |||
| 56256 | |||
| 56272 | 6.71m x 3.65m x 1.32m(22' x 12' x 52") | To be placed on the ground | ☐Ladder ☑Filtration System☐Drain System☐Pool Cover☐Maintenance Kit |
| 56273 | |||
| 56275 | |||
| 56278 | |||
| 56228 | 7.32m x 3.65m x 1.32m(24' x 12' x 52") | To be placed on the ground | ☐Ladder ☑Filtration System☐Drain System☐Pool Cover☐Maintenance Kit |
| 56230 | |||
| 56258 | |||
| 56278 |
Thank you for buying a Bestway pool. In order to ensure that you gain maximum enjoyment and safe use of your pool please follow the installation instructions in the DVD enclosed in your retail box along with the important safety guidelines in your owner's manual.
Assembly usually takes approximately 20 minutes with 2-3 people. (For 2.87m× 2.01m× 1.00m / 113^ x 79^11× 39.5^11 pools).
Assembly usually takes approximately 30 minutes with 2-3 people. (For 4.04m × 2.01m × 1.00m / 159^ x 79^ × 39.5^ , 4.12m × 2.01m / 1.22m / 162^ × 79^ × 48^ , 5.49m × 2.74m / 1.22m / 18^ × 9^ × 48^ , 6.71m × 3.66m × 1.32m / 22^ × 12^ × 52^ , 7.32m × 3.66m × 1.32m / 24^ × 12^ × 52^ pools).
See below for part descriptions.

Components list:
| No. | Name |
| P6H510 | 1. Control Valve |
| 2. O-ring | |
| 3. Control Valve Gasket | |
| P6H511 | 4. Connector Nut |
| 5. Gasket | |
| 6. Connector | |
| 7. Debris Screen |












Top Rall E
Top Rail F
C-Connector
U-Support
| Size of pool | No. of U-shaped support | Top Rail Combinations | No. of Top Rail | C Connector | ||||||
| Long Side Sshort Side | A | B | C | D | E | F | ||||
| 2.67m x 2.01m x 1.00m (115° x 79° x 39.5") | 8 | B-A | C-D | 2 | 2 | 2 | 2 | 2 | 0 | 4 |
| 4.04m x 2.01m x 1.00m (150° x 70° x 39.5") | 10 | B-E-A | C-D | 2 | 2 | 2 | 2 | 2 | 0 | 4 |
| 4.12m x 2.01m x 1.22m (162° x 79° x 48") | 10 | B-C-A | C-D | 2 | 2 | 2 | 2 | 2 | 0 | 4 |
| 5.49m x 2.74m x 1.22m (18 x 9' x 48") | 12 | B-A-A-C | D-E | 4 | 2 | 2 | 2 | 2 | 0 | 4 |
| 6.71m x 3.66m x 1.32m (22 x 12' x 52") | 16 | B-A-A-A-C | E-D-F | 6 | 2 | 2 | 2 | 2 | 2 | 4 |
| 7.32m x 3.66m x 1.32m (24' x 12' x 52") | 18 | B-A-A-A-A-C | E-D-F | 8 | 2 | 2 | 2 | 2 | 2 | 4 |
Please see FAQ'S for additional information. Drawings not scaled to size.
WARNING
Read the manual and follow the instructions relating to safety tips, correct and complete product assembly, setting into service, use and maintenance.
The use of a kit swimming pool implies the respect of the safely instructions described in the manual of maintenance and use. The safety of your children depends entirely on you! Children under 5 years old are at greatest risk. Please take care to avoid accidents.
Continuous and competent adult supervision of children and the handicapped is required at all times.
Assign at least one person in charge of safety. Increase supervision if there are several people in the swimming pool. Teach your
f
Remember to place our pool where it's possible to drain it easily avoiding flooding.
Never let children enter or remain in the pool or pool area without adult supervision or if they are not wearing life saving devices Do not allow access to the pool without a lifeguard or vest for a child not knowing how to swim well and not accompanied in the water.
Test the water temperature before entering the pool by splashing water on your neck, arms and legs.
Under no circumstances should any user jump or dive into the pool, serious injury or death could result. Prohibit running, playing games and other strenuous exercise near the swimming pool.
Pool and accessories should only be assembled by competent adults.
Do not use an air compressor to inflate the pool. Use a hand or foot pump.
Before use, always make sure that all of the inflatable compartments are properly inflated and that there are no folds. If not, repeat the inflation procedure.
Your pod should be filled by low pressure water flow in order to prevent undue stress to the liner.
Bestway will not be responsible for damage to the pool due to filling via water-truck. (See FAQ's)
Do not straddle, sit, stand, lean over or put pressure onto the top rail, coing so could result in
collapse of the pool and flooding causing serious personal
injury and/or damage to personal property
Do not leave toys near or in an unsupervised swimming pool.
Do not swim alone.
Do not use your pool under the use of alcohol, drugs or medicaments.
Store chemicals and accessories out of the reach of children.
Nevr add chemicals to pool while it is occupied. Consult a specialist pool supply retailer to ensure correct chemical usage.
Always keep the pool water clean.
Pool water should be tested regularly to ensure it is optimal for safe and enjoyable use throughout the season.
Household pets should be kept clear of pool area to avoid structural damage to pool.
Surround your pool with a fence and ensure the gate is kept closed at all times.
Cover the pool when it is not in use. Neither children nor adults can be seen inside the pool if the cover is in use. Remove cover completely when in use.
A working electronic detector should be installed to alert you if someone has entered the pool area.
Under no circumstances should this equipment replace an adult's nearby supervision.
Do not leave ladder in pool when pool is unattended. Remember to empty and store the pool during the winter times and if the
pool is not used.
Only use Bestway accessories with Bestway pools.
Property maintain your pool in order to increase life span and safe use. (See Pool Maintenance Section)
Do not operate pump while pool is in use.
Forbid the access of the pool in case of damage of the filter pump.
Renew the water regularly
Do not put the empty pool on the ground.
Do not call near the pool, avoid neglected supervision due to calling.
Only persons older than 18 years of age can manipulate electrical accessories; they must conform to the appropriate safety principles of occupational safety and must be qualified to carry out the tasks on the electrical installation in accordance with any corresponding national regulations and standards.
Do not bathe at night or if there is poor lighting.
Fighting and violence is forbidden in the swimming pool
Under no circumstances modify parts of the swimming pool. Do not make holes in the swimming pool, are in the steps of the ladder.
All equipment should be inspected frequently for signs of deterioration, corrosion, broken parts or other hazards which may cause injury.
Remember to reapply sunscreen protection regularly and always after swimming.
Failure to follow these instructions can result in property damage, injury or death, especially for children.
Failure to comply with maintenance instructions may lead to serious health hazards, especially for children.
SAFETY
Learn the necessary rescue operations, especially those relating to rescuing children.
Rescue equipment should be located near the pool and the supervising adult should be fully trained to use it .
Rescue equipment should include but not limited to items such as coastguard approved ring buoy with attached rope and strong, rigid Rescue Pole of at least 3.65m (12).
Post emergency numbers including:
Fire (France 18)
Police
Ambulance (France 15)
Bayer Capital Hk
Full home address
Keep a cordless water-resistant phone nearby pool during use.
In case of an accident:
Take all the children out of the water immediately.
-
Call for emergency support and follow their instruction/advice.
-
Replace wet clothing with dry clothing.


Watch and react! When supervising children stay close at hand and always be alert.
Teach your children to swim as soon as possible.
All filtering systems are compliant with installation standard NF C 15-100 stating that any electrical appliance located less than 3.5 meters from the pool and freely accessible must only have a 12V supply. Any electrical appliance with a 220V mains supply
must be located at least 3.5 meters from the edge of the pool. Always ask the manufacturer for advice before making any change to one or more components of the filtering system. (For France only)
PLEASE READ CAREFULLY AND RETAIN FOR FUTURE REFERENCE.
CHOOSE THE CORRECT LOCATION
NOTE: The pool must be set up on a completely flat and level surface. Please do not install the pool if the surface is inclined or slone.
Correct condition to set up the pool:
- The selected location has to be capable of uniformly supporting the weight for the entire time the pool is installed, moreover the location must be flat and must be cleared of all objects and debris including stones and twigs.
We recommend positioning the pool away from any objects kids could use to climb into the pool.
NOTE: Position the pool near an adequate drainage system to deal with overflow or to discharge the pool
NOTE: Position the pool near an AC power outlet protected by a RCD (Residual Current Device).
Incorrect conditions to set up the pool:
-
On uneven ground the pool may collapse causing serious personal injury and/or damage to personal property and will void the warranty and prevent any service claims.
-
Sand should not be used to create a level base; the ground must be dug out if necessary.
-
Directly under overhead power lines or trees. Be sure the location does not contain underground utility pipes, lines or cables of any kind.
Do not set up the pool on driveways, decks, platforms, gravel or asphalt surfaces. The selected location should be firm enough to withstand the pressure of the water: mud, sand, soft Iose soil or tar are not suitable.
Grass or other vegetation under the pool will die and may cause odors and slime to develop, therefore we recommend removing all grass from the selected pool location.
- Avoid areas prone to aggressive plant and weed species that may grow through the ground cloth or liner.
NOTE: Check with your local city council for by-laws relating to fencing, barriers, lighting and safety requirements and ensure you comply with all laws.
NOTE: If have a filter pump, refer to the pump's manual for instructions.
NOTE: The ladder must match the pool size and should be used only for entering and exiting the pool. It is forbidden to exceed the permitted payload of the ladder. Check regularly if the ladder is properly assembled.
Installation
Assembly of the Rectangular Frame Pool can be completed without tools.
Bestway Inflatable will not be responsible for damage caused to the pool due to mishandling or failure to follow these instructions.
-
Lay out all parts and check that you have the correct quantities as listed in the components list. If you are missing any part do not assemble the pool, contact Bestway Customers Service.
-
Spread out the pool and make sure the pool is right side up, let it sit exposed to direct sunlight for 1 hour or more so that the pool is more flexible during set up.
-
Turn the pool so the drain valve is near the area where your plan to drain the water.
ATTENTION: Do not drag the pool on the ground in order to avoid puncturing from sharp objects.
- Insert the stopper plug into the inlet and outlet on the wall of the pool from the inside of the pool.
NOTE: For 5.49m x 2.74m x 1.22m / 18' x 9' x 48', 6.71m x 3.68m x 1.32m / 22' x 12' x 52".
7.32m x 3.66m x 1.32m / 24' x 12' x 52" pools, please refer to the connection valve installation on following page.
-
Assemble the Top Rails. Start with the long side of the pool, begin by sliding Top Rail B into the pool sleeve. Connect Top Rail A or Top Rail E to Top Rail B, ensure the spring-loaded pins snap into the pre-drilled holes. Be sure to reference the Top Rail Combination Chart to determine the correct configuration for your pool. Continue connecting and inserting additional Top Rails. Be sure to line up the holes in the rails with the holes on the sleeves. (See Fig.1) 6. Insert the C-Connectors into the Top Rails. (See Fig.2.1/2.2)
-
Install the U-Support; first insert the U-Support through the Pole Support at the bottom of the pool (See Fig. 3.1/3.2), then insert the two ends of the U-Support into the exposed holes on the Top Rail (See Fig. 3.3), ensure the spring-loaded pins snap into position. Repeat this procedure for the remaining U-Supports.
NOTE: Complete one side of the pool before moving to the other side.
-
Pull the bottoms of the U-Support outward away from the liner and make the Pole Support taut. Repeat this procedure for remaining U-Supports.
-
Ensure drain valve is firmly closed.
-
Pul' 1 to 2' waler in the pool to cover the floor. Once pool floor is slightly covered, gently smooth out all wrinkles. Start in the center of the pool and work your way clockwise to the outside. (See Fig. 4)








Connection Valve Assembly
5.49m x 2.74m x 1.22m / 18' x 9' x 48', 6.71m x 3.66m x 1.32m / 22' x 12' x 52", 7.32m x 3.66m x 1.32m / 24' x 12' x 52" model only
- Screw the Debris Screen onto the Connector.(See Fig.7)
- From inside the pool, insert this assembled Unit to the pool's inlet A and outlet B
(See Fig.8)
NOTE: Ensure the Gasket is properly in place on the assembled Unit inside of the pool liner. - From outside of the pool, tighten the Connector Nut onto the assembled Unit. (See Fig. 9)
- Hard-lighten the Control Valve to the assembled Unit.(See Fig.10) NOTE: Check that both the Control Valve Gasket and O-ring are correctly positioned on the Control Valve.
OPERATION NOTE: Use the control screw on top of the Control Valve to open and close the Valve. (See Fig.11) - Make sure the valve is closed.






Filling Pool with Water
ATTENTION: Do not leave pool unattended while filling with water.
- Fill pool until water capacity is 90% , DO NOT OVERFILL as this could cause the pool to collapse. In times of heavy rainfall you may need to empty some of the water to ensure the level is correct. (See Fig. 12.13)
- When filling the pool is completed, check that the water is not collecting on any side to ensure the pool is level.
IMPORTANT: If pool is not level, drain water and re-level ground by digging out (See Fig. 14). Never attempt to move the pool with water in it, serious personal injury or damage to the pool may result.
WARNING: Your pool may contain up to xxxx liters/xxxx gallons which equals xxxx pounds of pressure. If your pool has any bulge or uneven side then the pool is not level, the sides may burst and the water may discharge suddenly causing serious personal injury and/or damage to property.
3. Check pool for any leaks at valves or seams, check ground cloth for any evident water loss. Do not add chemicals until this has been done NOTE: In the event of a leak, patch your pool using the Heavy-cluty repair patch provided. Refer to the FAQ's for further information.




NOTE: Drawings for illustration purpose only. May not reflect actual product. Not to scale.
Pool Maintenance
If you do not adhere to the maintenance guidelines below, your health might be at risk, especially that of your children.
NOTE: The filter pump is used to circulate the water and to filter small particles to keep your water free of suspended dirt particles. In order to keep your pool water clean and hygienic you must add chemicals.
The following table lists the sequence of the tests that should be carried out for the ideal values and possible actions. Regularly check the pH value and chlorine concentration weekly and adjust to the ideal values.
To keep your pool clean:
1. Contact your local pool supply shop for advice and
2. Locate a bucket of water next to pool to clean users' feet before entering pool.
3. Cover the pool when not in use.
4. Skim pool regularly to avoid settled dirt
5. Change filter carbide in filter pump every 2 weeks. 6. Gently clean any serum from the side with a clean cl
7. To improve the water quality we suggest to use Bestway accessories like skimmer, maintenance kits. Please visit our website www.bestway-service.com or contact your pool supplier. Please be careful in case of rain water, kindly
check that the water level is not higher than the expected Proper maintenance can maximize the life of your pool.
ATTENTION: Do not use pump when pool is in use.
During the season of use of the swimming pool, the filtration system must be necessarily put into service every day, enough for a long time to assure at least a complete renewal of the volume of water.
Repair
If your pool is damaged, use the repair patch. -See FAQ's for instructions.
Dismantling
- Unscrew the drain valve cap on the outside of the pool counter clockwise and remove.
- Connect the adaptor to the hose and put the other end of the hose in the area where you are going to drain your pool. (Check local regulations for drainage by-laws).
- Screw control ring of the hose adaptor onto the drain valve clockwise. The drain valve will be open and water will start to drain automatically.
ATTENTION: Water flow can be controlled with the control ring.
- When draining is finished, unscrew the control ring to close the valve.
- Disconnect the hose.
- Screw the cap back onto the drain valve.
7.Air dry pool
ATTENTION: Do not leave the drained pool outside.
Storage
- Please remove all the accessories and spare parts of the pool and store them clean and dry. 2.Once pool is completely dry, sprinkle with talcum powder to prevent pool from sticking together, fold pool carefully. If pool is not completely dry, mould may result and will damage the pool liner.
- Store liner and accessories in a dry place with a moderate temperature between 5^ / 41^ and 38^ / 100^
-
During rainy season, pool and accessories should be storaged as above instruction also.
-
Unproper draining of the pool might cause serious personal injury and/or damage to personal property
Frequently Asked Questions
1. What is a suitable base for the Rectangular Frame pool?
Almost any completely flat, solid, level surface can be used. Do not use sand as a leveling material as it is prone to shifting under the pool. The ground should be dug out until it is perfectly level. Do not set up on driveways, decks, platforms, gravel or asphalt. The ground should be firm enough to withstand the weight and pressure of the water: mud, sand, soft / loose soil or tar are not suitable. A concrete base can be used but care should be taken not to drag the pool across the surface as abrasions could tear the liner. If the pool is to be set up on a lawn, it is recommended that the grass is removed from where the pool will sit as it will die and may cause odors / slime. Certain types of hardy grass can grow through the liner as can aggressive bushes / plants by the side of the pool. Ensure adjacent vegetation is cut back where necessary. Use of a ground cloth assists in protecting the base of the pool.
2. How will I know if my pool is set up on unlevelled ground?
If your pool appears to be bulging on one side it is not set up on level ground. It is important that you empty your pool and move the pool to a level site. If the pool is not on level ground it will place undue stress on the seams and could cause serious injury to the seashore.
Fill your pool following the instructions in the owner's manual carefully. This will ensure that you do not waste water and the pool can be moved easily so that the ground can be leveled at an appropriate time and not after you have completely filled it with water.
3. Can I have my pool filled by a water service?
We recommend using a garden hose under low pressure for filling your pool. If it is necessary to use a water delivery service, it is best to fill the pool with one inch of water by hose and smooth wrinkles first. Use a water service that is able to regulate the flow of water to prevent damage. Ensure you stop at each step as noted in the instruction manual to ensure your pool is level. Bestway will not be held responsible for pools damaged or weakened by water delivery services.
4. What is the maximum fill height of the pool?
Fill pool until water capacity is 90% top rail. Never attempt to fill your pool beyond the base of the rail. We recommend leaving extra room to account for water displacement when occupants are inside the pool. You may have to top up the water during the season which has been lost through evaporation or normal use.
5. My pool is leaking, what do I do to fix it?
The pool does not need to be emptied to fix any holes. Seal-adhesive underwater repair patches can be purchased at your local pool / hardware store. For external use, use the repair patch provided. For internal holes, clean the hole on the inside of the pool to wipe off any oils and algae. Cut a circle large enough to cover the hole and apply the patch securely onto the side in the water. Cut a second patch and apply to the outside of the pool for extra strength. If the hole is in the base of the pool use one patch only and weigh it down with a heavy object while it bonds. If you have patched the pool when it is empty we recommend you leave it at least 12 hours before filling.
6. Where can I buy filter cartridges and how often should I change them?
Filter cartridges to fit your filter pump should be available from the store where you purchased your pool. If not, most mass retailers sell filter cartridges as an accessory. If you are unable to obtain replacements please call our toll-free number and we will assist you in finding a source local to you. The cartridges should be changed every 2 weeks dependent upon use of the pool. Check the filter on a weekly basis and clean by hosting down any debris and particles. Note: Ensure your pump is disconnected from the electrical supply before checking the filter cartridge.
7. How many times a year should I change the water?
This is dependant on the amount of use the pool receives, and the attention paid to covering the pool and keeping chemicals properly balanced. If maintained correctly the water should last a full summer season. Please contact your local pool chemical supplier for detailed information regarding chemicals, they will be able to advise you how to best maintain the cleanliness of your water.
8. Do I need to take my pool down for the winter?
Yes, Above-ground pools may collapse under the weight of ice and snow and the PVC walls will be damaged. We recommend taking the pool down when temperatures fall below 8^ / 45^ . The pool should be stored indoors in a moderate temperature between 5^ / 41^ and 38^ / 100^ . Please store away from chemicals and rodents and out of the reach of children.
9. My pool is fading - why is that?
Excessive use of chemicals can cause the color of the inside of the liner to fade; this is similar to a swimsuit fading over time from repeated contact with chlorinated water.
10. How many years will the pool last?
There is no set time limit for the pool to last; following the instructions in the owner's manual and with proper care, maintenance and storage you can considerably increase the life of your pool. Improper set-up, use or care can result in failure of the pool.
11. Do you recommend the use of a filter pump with a Bestway pool?
Absolutely! We strongly recommend you the use of a filter pump which could maintain the water of the pool clean.
12. Which are the most important functions of my filter pump?
The most important function of a filter pump is the elimination of every sort of impurity from the water by the aid of a filter cartridge and chemical products for its sterilization.
- The top rails of the pool frame are not rigid because the C-Connectors are loose, will the pool collapse when filled with water?
No, when water is added to the pool the pressure will lock the C-Connectors into position and the top frame will be rigid.
Limited BESTWAY® Manufacturer's Warranty 2014
The product you have purchased comes accompanied by a limited warranty. Bestway® stands behind our quality guarantee and assures, through a replacement warranty, your product will be free from manufacturer's defects that result in leaks.
To enact a warranty claim, this form must be completed and supplied with a copy of your purchase receipt to your local Bestway Aftersales Centre. Before any claims can be accepted, the Bestway Aftersales Centre may ask you to send a piece of the defective part to the centre (e.g. a cut out of the production batch number / drain valve). Please contact your local Bestway Aftersales Centre before sending any documents - they will provide full instructions of what is needed for your claim.
Bestway is not responsible for economic loss due to water or chemical costs. Bestway will not place any products deemed to have been neglected or having been used outside of the owner's manual guidelines.

Bestway's warranty covers manufacturing defects discovered whilst unpacking the product or during use, within the limits of a use and respectful of warnings and instructions given within the user's manual. This warranty applies only to product which must not have been modified by any 3^rd parties. The product must be stored and handled in accordance with the technical recommendations.
Please copy the batch number placed near the drain valve
Batch Number:
Date of purchase receipt:
TO: Bestway® Service Department
DATE
Customer Code Number
FAX/E-MAIL/TEL: Please refer to your country according to the information you find on the back cover or on our website: www.bestway-service.com Please provide your address details in full. Note: Incomplete address details will result in delayed shipments. Bestway reserves the right to charge for redelivery of undelivered packages where the recipient is at fault.
REQUIRED INFORMATION - PLEASE WRITE THE DELIVERY ADDRESS
Name:
Address:
Zip code:
Country:
City:
Mobile:
Telephone:
Fax:
E-mail:
Please Clearly Write Your Item Code:
| FAST SET™ POOLS | OVAL FAST SET™ POOLS | STEEL PRO™ FRAME POOLS | STEEL PRO™ FRAME POOLS | RECTANGULAR FRAME POOLS | SPLASH FRAME POOLS |
| 1.98 m x 51 cm. | 4.88 m x 3.05 m x 1.07 m. | 4.88 m x 3.05 m x 1.07 m. | 2.44 m x 51 cm. | 3.66 m x 1.22 m. | 2.87 m x 2.01 m x 1.00 m. |
| 2.44 m x 66 cm. | 5.49 m x 3.66 m x 1.22 m. | 2.44 m x 61 cm. | 4.27 m x 1.22 m. | 4.04 m x 2.01 m x 1.00 m. | |
| 2.74 m x 76 cm. | 6.10 m x 3.66 m x 1.22 m. | 3.05 m x 76 cm. | 4.57 m x 91 cm. | 4.12 m x 2.01 m x 1.22 m. | |
| 3.05 m x 76 cm. | 3.05 m x 1.00 m. | 4.57 m x 1.22 m. | 4.88 m x 2.74 m x 1.22 m. | ||
| 3.66 m x 76 cm. | 3.30 m x 1.02 m. | 4.88 m x 1.22 m. | 5.49 m x 2.74 m x 1.22 m. | ||
| 3.66 m x 91 cm. | 3.66 m x 76 cm. | 5.49 m x 1.22 m. | 6.71 m x 3.66 m x 1.32 m. | ||
| 4.57 m x 91 cm. | 3.66 m x 1.00 m. | 5.49 m x 1.32 m. | 7.32 m x 3.66 m x 1.32 m. | ||
| 4.57 m x 1.07 m. | |||||
| 4.57 m x 1.22 m. (Blue) | |||||
| 4.57 m x 1.22 m. (Grey) | |||||
| 5.49 m x 1.22 m. |
Description of problem

Item tears / Leaking

Faulty welding Faulty upper ring

Faulty drain valve

Others, please describe

Missing part - Please use the code for the missing part, this can be found in the owner's manual.
IMPORTANT: ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET.
Bestway reses the right to rquest photographic evidence of defecive parts, or to require the sending of the item for additional testing. In order to best assist you, we request all information you provide is complete.
VISIT OUR WEBSITE WWW.BESTWAY-SERVICE.COM TO BY SPARE PARTS, TO DOWNLOAD MANUALS, FAQ AND VIDEO, ALSO AVAILABLE ON OUR BESTWAY CHANNEL ON YOU TUBE.

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FIGYELMEZTETES: A medenpeie xxxxlliter / xxxgallon yizet
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- Check pool for any leaks at valves or seams, check ground coth for any
evident water loss. Do not add chemicals until this has been done
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Belgium & Luxembourg
Tel: 0 800 20 132
Fax: (+32) 02 6104411
E-mail:
belgiumservice@bestway-europe.com
Denmark
Tel: (+45) 33 32 10 19
Fax: (+45) 33 32 10 36
E-mail: denmark@bestway-service.com
Finland
Tel: (+358) 24363600
E-mail: finland@bestway-service.com
Bestway France
Tel: 08 92 707 709 (0.34 € TTC / Minute)
Fax: (+33) 04 89 069 991
E-mail: sav@bestway-france.com
www.bestway-france.fr
Bestway Germany
Tel: (+49) 694600 1281
Fax: (+49) 694600 1282
E-mail: kundendienst@bestway-europe.com
Greece
Tel: 00 800 391 275 300
Fax: (+39) 02 9139 0361
E-mail: aftersales@bestway-europe.com
Hungary
Tel: (+36) 06 40 204 624
Email: hungary@bestway-service.com
Bestway Italy
Tel: (+39) 02 3626 5839
Fax: (+39) 02 9139 0361
E-mail: assistenza@bestway-europe.com
The Netherlands
Tel: 08002378929
Fax: (+31) 887878969
E-mail: dutchservice@bestway-europe.com
Norway
Tel: (+47) 22 65 01 22
Fax: (+47) 22 72 11 27
E-mail: norway@bestway-service.com
Poland
Tel: (+48) 322326040
Tel: (+48) 327505320
Fax: (+48) 327505330
E-mail: serwis@bestway-service.com
Portugal
Tel: (+351) 707506692
Fax: (+34) 902602705
E-mail: sac@bestwayiberica.com
Spain
Tel. (+34) 902351045
Fax: (+34) 902602705
E-mail: sac@bestwayiberica.com
Sweden
Tel: (+46) 8506691 90
Fax: (+46) 8506 690 99
E-mail: sweden@bestway-service.com
Switzerland
Tel: (+41) 071 929 00 00
Fax: (+41) 071 929 00 90
E-mail: switzerland@bestway-service.com
United Kingdom
Tel: 0800 612 0457
Fax: (+44) 1626 835736
E-mail: aftersales@bestway-uk.com
www.bestway-uk.com
Bestway Central & South America Ltda
Salar Acostan 1282, Parque Enea,
No.3065 Cao An Road, Shanghai, 201812
China.
Tel: (+86) 21 6913 5588
Fax: (+86) 21 5913 8383
E-mail: info@bestway-shanghai.com
Bestway (Europe) s.r.l.
Via Resistenza 5,
20098 San Giuliano M.se (Mi) - Italy
Tel: (+39) 02 3626 5839
Fax: (+39) 02 9139 0361
E-mail: aftersales@bestway-europe.com
www.bestway-service.com
www.bestway-service.com