417.41912 - Washing machine KENMORE - Free user manual and instructions

Machine Type	Compact front-load washer
Brand	Kenmore
Model	417.41912 (series 417.4191*)
Power Supply	120 V, 60 Hz
Drum Material	Stainless steel
Program Types	Normal, Sanitize, Heavy Duty, Steam Cycles (Steam Refresh, Steam Normal, Steam All-Around), Casual, Delicates, Rinse & Spin, Specialty Cycles (Fast Wash, Whites, Wool, Jeans, Clean Washer)
Program Options	Prewash, Extra Rinse, Energy Saver, Add Steam, Delay Start, Chime
Soil Levels	Extra Heavy, Heavy, Medium, Light, Extra Light
Wash Temperatures	Sanitize, Hot, Warm, Cold, Eco Cold
Spin Speeds	Max, High, Medium, Low, No Spin
Detergent Type	High efficiency (HE) recommended
Dispenser	Drawer with compartments for main detergent, prewash, bleach, fabric softener
Safety Lock	Automatic door lock, control lock, door locked indicator
Routine Maintenance	Clean Washer cycle, pump filter cleaning, manual drain, dispenser cleaning, door gasket maintenance
Warranty	1-year limited (Kenmore)
Energy Certification	ENERGY STAR
Leveling Feet	Adjustable feet
Drain Pump	With removable filter
Error Indicators	Crash test, tap check, filter check, door check, detergent overdosing, water safety alert
Steam Compatibility	Steam cycles available

Frequently Asked Questions - 417.41912 KENMORE

How do I start a wash cycle?

Press the Power button to turn on the washer. Select the desired cycle by pressing the corresponding icon. Close the door and press START/PAUSE to start the cycle.

How to use steam cycles?

Press the Steam Cycles icon repeatedly to scroll through options: Steam Refresh, Steam Normal, or Steam All-Around. Note that steam may not be visible. Do not attempt to open the door during a steam cycle until the drum has cooled.

When and how to use the Clean Washer cycle?

Use the Clean Washer cycle once a month to clean and freshen the washer. Remove all items from the drum. Lift the main detergent dispenser up and add 235 ml (1 cup) of liquid chlorine bleach OR a TIDE® cleaning packet to the compartment. Press START. For best results, follow with a Spin Only cycle with Extra Rinse.

How to clean the pump filter?

First drain any water manually if necessary. Open the pump cleaning door, unscrew the filter, and remove it. Discard debris, rinse the filter under clear water. Ensure the O-ring is in place before screwing the filter back in until it stops (the arrow on the spout should point up). Reinstall the door.

Why is the washer not spinning?

Possible causes: load too small (add a couple of items to balance), unbalanced load (redistribute), drain hose kinked, or a No Spin cycle selected. Also check that the door is fully closed.

What to do if water does not drain or drains slowly?

Check that the drain hose is not kinked or clogged, and that its height is between 61 cm and 144 cm. Clean the pump filter. If the problem persists, unclog the home drain pipes or contact a plumber.

How to set a delayed start?

After selecting the cycle, press Delay Start to choose the desired start time. The delay time is displayed. Then press START to begin the countdown.

How to enable control lock?

Press and hold the Prewash and Extra Rinse buttons simultaneously until the lock indicator lights. To unlock, repeat the same action.

What to do if an error code appears?

Common codes: 'Check the tap' (check the water faucets), 'Check drain filter' (clean the pump filter), 'Check the door' (close the door), 'Detergent overdosing' (too much foam: use less HE detergent). Refer to the manual for complete details.

How to prepare the washer for winter?

Close the water supply faucets. Disconnect and drain the hoses. Plug the power cord into a grounded outlet. Perform a manual drain to remove all water. Remove and dry the detergent dispenser. Store the washer upright.

USER MANUAL 417.41912 KENMORE

Toronto, Ontario, Canada M5B 2C3

www.sears.ca

IMPORTANT SAFETY INSTRUCTIONS

WARNING

Please read all instructions before using this appliance.

Recognize safety symbols, words and labels

Safety items throughout this manual are labeled with a WARNING or CAUTION based on the risk type as described below:

Definitions

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER

DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

IMPORTANT

IMPORTANT indicates installation, operation or maintenance information which is important but not hazard-related.

Record Model/Serial Numbers

The model and serial numbers of your washer are found on the serial plate located inside the door opening. Record and retain these numbers.

Model Number

Serial Number

Purchase Date

Read all instructions before using this appliance. This book contains valuable information about:

• Operation
• Care
• Service

Keep it in a safe place.

This Use & Care Guide provides general operating instructions for your washer. It also contains information about features for several other models. Your washer may not have every feature included.

Use the washer only as instructed in this Use & Care Guide.

NOTE

The instructions appearing in this Use & Care Guide are not meant to cover every possible condition and situation that may occur. Common sense and caution must be practiced when installing, operating and maintaining any appliance.

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.

Table of Contents

Important Safety Instructions 2-3

Warranty / Protection Agreement 5

Features......6

Operating Instructions 7-16

Stain Removal Guide 17-18

Care and Cleaning 19-23

Solutions to Common Problems 24-27

Español....28

Français....54

WARNING

To reduce the risk of fire, electrical shock, or injury to persons when using this washer, comply with the basic warnings listed below. Failure to comply with these warnings could result in serious personal injuries.

You can be killed or seriously injured if you don't follow these Important Safety Instructions:

PREVENT FIRE

• Do not wash items that have been previously cleaned in, soaked in, or spotted with gasoline, cleaning solvents, kerosene, cooking oils, waxes, etc. Do not store these items on or near the washer. These substances give off vapors or chemical reactions that could ignite or explode.
• Do not put oily or greasy rags or clothing on top of the washer. These substances give off vapors that could ignite the materials.
• Do not add gasoline, cleaning solvents, or other fl am-mable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. Hydrogen gas is fl ammable; do not smoke or use an open flame during this time.
• Do not store or use gasoline or other fl ammable vapors or liquids in the vicinity of this or any other appliance.
• Failure to comply with these warnings could result in fire, explosion, serious bodily injury and/or damage to the rubber or plastic parts of the washer.
• Do not continue to use the washer if you hear squeaking, grinding, rubbing or other unusual noises. This could be a sign of mechanical breakdown and lead to fire or serious injury. Contact a qualified technician immediately.

PROTECT CHILDREN

• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. As children grow, teach them the proper, safe use of all appliances.
• Destroy the carton, plastic bag and other packing materials after the washer is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers.
• Keep laundry products out of children's reach. To prevent personal injury, observe all warnings on product labels.
• Before the washer is removed from service or discarded, remove the washer door to prevent accidental entrapment.
• Failure to comply with these warnings could result in serious personal injuries.

IMPORTANT SAFETY INSTRUCTIONS

PREVENT INJURY

• To prevent shock hazard and assure stability during operation, the washer must be installed and electrically grounded by a qualified service person in accordance with local codes. Installation instructions are packed in the washer for installer's reference. Refer to INSTALLATION INSTRUCTIONS for detailed grounding procedures. If the washer is moved to a new location, have it checked and reinstalled by a qualified service person.
• To prevent personal injury or damage to the washer, the electrical power cord must be plugged into a properly grounded and polarized 3-prong outlet. The third grounding prong must never be removed. Never ground the washer to a gas pipe. Do not use an extension cord or an adaptor plug.
• Follow package directions when using laundry products. Incorrect usage can produce poisonous gas - resulting in serious injury or death.
• Do not combine laundry products for use in same load unless specified on the label.
• Do not mix chlorine bleach with ammonia or acids such as vinegar.

WARNING

FIRE/ELECTRICAL SHOCK HAZARD

Avoid fi re hazard or electrical shock. Do not use an adaptor plug or extension cord or remove grounding prong from electrical power cord. Failure to follow this warning can cause serious injury, fi re or death.

Grounding type wall receptacle

PREVENT INJURY AND DAMAGE TO THE APPLIANCE

To prevent serious personal injury and damage to the washer:

• All repairs and servicing must be performed by an authorized servicer unless specifically recommended in this Use & Care Guide. Use only authorized factory parts.
• Do not tamper with controls.
• Do not install or store the washer where it will be exposed to the weather.
• Do not install on carpet. Install washer on a solid floor. It may be necessary to reinforce the floor to prevent vibration or movement.
• Do not sit on, step on or stand on the washer. Do not rest heavy loads on top. The washer is not meant to support weight.
• To reduce the risk of electric shock, disconnect this appliance from the power supply before attempting any user maintenance. Canceling a cycle or turning the power off at the console does not disconnect this appliance from the power supply.
• To prevent injury, do not reach into the washer while parts are moving. Before loading, unloading or adding items, press POWER button to stop the cycle. Allow the wash tub to coast to a complete stop before reaching inside.
• This washer is equipped with an electrical overload protector. The washer motor will stop if it becomes overheated.
• Failure to comply with these warnings could result in serious personal injuries.

WARNING

HARMFUL VAPOR HAZARD

Do not use or mix liquid chlorine bleach with other household chemicals such as toilet cleaners, rust removers, acid or products containing ammonia. These mixtures can produce dangerous fumes which can cause serious injury or death.

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when having a Master Protection Agreement can save you money and aggravation.

The Master Protection Agreement also helps extend the life of your new product. Here's what the Agreement\* includes:

• Parts and labor not just for repairing defects, but to help keep products operating properly under normal use. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage—real protection.
• Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product.
• Unlimited service calls and nationwide service, as often as you want us, whenever you want us.
• "No-lemon" guarantee – replacement of your covered product if four or more product failures occur within twelve months.
• Product replacement if your covered product can't be fixed.
• Annual Preventive Maintenance Check at your request – no extra charge.
• Fast help by phone – we call it Rapid Resolution – phone support from a Sears representative on all products. Think of us as a “talking owner’s manual.”
• Power surge protection against electrical damage due to power fluctuations.
• \$250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer.
• Rental reimbursement if repair of your covered product takes longer than promised.
• 25% discount off the regular price of any non-covered repair service and related installed parts.

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.

The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!

Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.

* Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call 1-800-4-MY-HOME ^® .

KENMORE LIMITED WARRANTY

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for:

1. Expendable items that can wear out from normal use, including but not limited to filters, belts, bags or screw-in base light bulbs.
2. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation and maintenance.
3. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.
4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including installation that was not in accord with electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse or use for other than its intended purpose.
7. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
8. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance.
9. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate certification logo.

Disclaimer of implied warranties; limitation of remedies

Customer's sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Seller shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in the United States or Canada\*.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

* In-home repair service is not available in all Canadian geographical areas, nor will this warranty cover user or servicer travel and transportation expenses if this product is located in a remote area (as defined by Sears Canada Inc.) where an authorized servicer is not available.

Sears Brands Management Corporation, Hoff man Estates, IL 60179

Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3

Features

ENERGY STAR

As an ENERGY STAR® Partner, Sears Brands Management Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

This manual covers many models and not all cycles, options, or features listed are available on every model. Console shown above for reference only. Your model may differ.

Cycle Selection

Press the POWER button to turn on the unit. Press the icon for the cycle desired and the indicator for that cycle will be illuminated.

To change the cycle once the cycle has begun, press the POWER button to cancel the current cycle, press the POWER button to turn on unit again, select a new cycle, and press START again. Just pressing another cycle icon will not change the cycle.

For best results

Follow the fabric care label instructions on items to be washed.

Normal

Use this load for cotton, linen, towels, shirts, sheets, denims and mixed loads.

Sanitize

Use the Sanitize cycle to clean and sanitize heavily soiled, colorfast fabrics including towels, bedding, and children's clothing.

It is recommended that you set your water heater to 120^ F ( 49^ C) or higher to ensure proper performance during this cycle. If the setting is lower or the load is extra large, the cycle time will be extended by 30 minutes or more.

The Sanitize cycle will kill 99.9% of bacteria with no carryover of bacteria between loads. No bleach or harsh chemicals are needed, but higher temperatures are required. Please check fabric care labels to prevent damage.

NOTE

Only sanitizing cycles have been designed to meet the requirements of NSF P172 protocol for sanitization efficacy.

NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers

In the Sanitize cycle the wash water is heated by an internal boost heater as the load tumbles. Cold water is added to cool down the load prior to drain and spin.

NOTE

If the voltage at your outlet is under 110 v, the internal heater may not adequately heat the wash water. If the cycle is interrupted while the water is heating, the final temperature of the wash water may be lower and sanitization may be reduced.

Heavy Duty

Use this cycle for heavily soiled, durable garments such as towels, sports gear or fabric tote bags. For best soil and stain removal, use the hottest water safe for the fabrics being washed.

Casual

Use this cycle for cottons and blends with a permanent press or no-iron fi nish.

Delicates

Use this cycle for lightly soiled knits and delicates which require gentle washing.

Rinse & Spin

Select Rinse & Spin for loads that need a cold water rinse or to add fabric softener that may have been omitted in a regular cycle. Add the fabric softener to the dispenser chamber. Select the spin speed appropriate for the load.

NOTE

You may deselect Extra Rinse if you wish to perform a spin only cycle or select No Spin if you want to perform a drain only cycle.

Operating Instructions

Steam Cycle Selection Specialty Cycle Selection

To scroll through the steam cycles, continue to press the Steam Cycles icon. The selected cycle will be shown in the text display.

NOTE

• Steam may not necessarily be visible inside drum during the steam cycles.
• Steam may not be present during entire cycle.

IMPORTANT

If washer is paused during the steam portion of a steam cycle, the door will remain locked due to higher temperature in drum. DO NOT force open - it will unlock upon cooling.

Steam Refresh

Refresh a small load of dry clothes with the perfect amount of steam. Steam alone will infuse into the dry load as it tumbles to refresh fabrics, remove odors, and release wrinkles, reducing ironing. Remove load, hang or iron as necessary.

NOTE

Steam Refresh is not a washing cycle. It is intended for clean, dry clothes. Take care not to load items with stains.

Normal with Steam

Steam cycle for cotton, linen, towels, shirts, sheets, denims and mixed loads.

Casual with Steam

Steam cycle for cycle for cottons and blends with a permanent press or no-iron finish.

To scroll through the specialty cycles, continue to press the Specialty Cycles icon. The selected cycle will be shown in the text display.

Fast Wash

Quickly wash a small, lightly soiled load in 22 minutes.

Whites

Use this cycle for white fabrics and lightly colored clothing. Refer to fabric care label for use of liquid chlorine bleach. Hot water is recommended to ensure optimal bleach activation. For peak rinsing performance and to avoid chlorine residues on your laundry add fresh rinse to this cycle.

Wool

Designed for a small load of machine-washable woolen items, the wool cycle uses gentle washing action along with cold rinses to eliminate shrinking and damage to wool. You may use an he wool detergent approved for front load washers.

NOTE

Washing wool garments labeled "Dry Clean Only" or using chlorine bleach can result in permanent damage.

Jeans

Select this specialty cycle for washing an entire load of lightly to normally soiled denim jeans or similarly-colored cotton khakis.

Clean Washer

To clean and freshen the washer, perform the clean washer cycle. This maintenance cycle uses hot water and two cold rinses to remove residue that may cause odor. See "Inside Routine Cleaning (Preventive)" for detailed information about the clean washer cycle.

Cycle Settings

For best results

Follow the fabric care label instructions on items to be washed.

Appropriate wash temperature, spin speeds, soil level and options will be displayed for each cycle. The settings can be changed before the cycle is started. Make modifications according to fi ber content, colorfastness and soil level. If changes are attempted after the cycle starts a signal will beep and "Not possible" will be displayed.

NOTE

To change settings after the cycle starts, press PAUSE, adjust the setting and press START to resume the cycle.

Wash Water Temperature

To change the preset temperature, press the Wash Temp icon to scroll to the desired setting. A cold water rinse saves energy and reduces wrinkling.

To protect your fabrics, not all temperatures are available with every cycle. The indicator will not light if the setting is not available with that cycle.

Wash water temperatures are automatically regulated to maximize detergent effectiveness and improve washing performance. The water heater setting and its distance from the washer, water usage in other parts of the home, and seasonally low ground water temperature in some geographic areas can affect water temperature.

Sanitize

This setting sanitizes heavily soiled colorfast fabrics such as towels, bedding, and children's clothing by killing 99.9% of bacteria using wash water heated with a boost heater. Cold water is used to cool and rinse the load.

NOTE

Only sanitizing cycles have been designed to meet the requirements of NSF P172 protocol for sanitization efficacy.

NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers

Hot

Use this setting for heavily soiled white or colorfast cottons and blends.

Warm

Use this setting for normally soiled white or colorfast cottons or blends.

Cold

Some warm water will automatically blend with cold

tap supply to achieve a precise cold temperature. Use this setting for lightly soiled non-colorfast items, knits, delicates, and hand washables.

Eco Cold

Wash and rinse temperatures are equivalent to temperature of cold tap supply. Use this selection for fabrics and colors that are prone to dye transfer. For use with cold water he detergents.

Spin Speed

Max, High, Medium and Low spin speeds are available for each cycle. The spin speed and/or duration of final spin vary from model to model and cycle to cycle.

Increasing the spin speed will extract more water, decrease drying time and conserve energy. Decreasing the spin speed will reduce wrinkling.

Select Low spin speed to gently spin items that should be line dried.

Use No Spin to omit all intermediate spinning phases and the fi nal spin at the end of the cycle. The load will be very wet. Remove items from the wash drum to drip dry or select a Rinse & Spin cycle to remove excess water at a more convenient time.

Soil Level

Adjust the wash time based on the soil level of each load. Extra Heavy, Heavy, Medium, Light, and Extra Light soil levels are available.

Cycle Options

To add options, press the corresponding option's icon to illuminate the selection desired. To delete options, press the option's icon again and the indicator light will turn off. Not all options are available on every model. To protect your fabrics, not all options are available with every cycle. If an option is not appropriate for the cycle, the indicator will not light. Occasionally, a setting and option in the same cycle will conflict with each other, like No Spin (or Low Spin) and Save Energy. When this happens, the Save Energy option will override any incompatible selections.

NOTE

To change the options once the cycle has begun, press the PAUSE button, make the new selection and press START again.

Prewash

Select this option to add a short initial wash period to a cycle. Heavily soiled and stained loads will prewash for approximately 15-20 minutes. The water will drain and the load will automatically advance to the regular wash cycle.

Extra Rinse

Use this option when additional rinsing is desired to remove excess dirt and detergent. It is recommended for heavily soiled loads or if household members have sensitive skin.

Save Energy

The Save Energy option reduces the amount of hot water usage and total cycle duration to to save energy. See Washer Settings Chart for compatible cycles.

Operating Instructions

Other Features

Favorites

After some time of initial usage, the washer will automatically remember the 3 most used cycles with their settings and options. To cycle through this list continue to press the Favorites button. Press Start after your desired cycle appears.

Door Lock Indicator

While the cycle is in progress the door lock indicator will be lit. When the indicator is lit, do not force open the door. Wait until the indicator is off.

Chime

A chime will sound at the end of the cycle when this option is selected. The chime signal can be turned on or off by pressing the Extra Rinse and Save Energy icons at the same time.

Delay Start

Press Delay Start to select a wash time convenient to your schedule or during off peak energy hours. The delay time selected will be displayed and begin counting down when you select START.

Control Lock

To avoid having someone accidentally start or stop the washer, press Prewash and Extra Rinse at the same time and hold until the indicator is lit. To unlock the controls, press Prewash and Extra Rinse at the same time and hold until the indicator is no longer lit.

Status Display/Timer

The estimated total cycle time will be displayed when the cycle is selected. The time may increase if water pressure is low, oversuarsing occurs or the load becomes unbalanced. The estimated remaining cycle time is displayed during the cycle.

Extra Rinse Default

To program your unit to perform a default Extra Rinse at the end of every compatible cycle, press Prewash and Delay Start icons simultaneously. Press Extra Rinse to turn it off for any given cycle while in Default Extra Rinse mode. To turn Default Extra Rinse mode off, press Prewash and Delay Start again until Extra Rinse light turns off.

Pump Cleanout/Manual Drain

In the event the washer will not drain under its own power due to a power outage or clogged drain pump you can drain the water left in the tub manually.

Washer Settings Table

These Temperatures, Spin Speeds, Soil Levels and Options are available with the following cycles:

Normal

Sanitize

Heavy Duty

Steam Cycles

Casual

Delicates

Rinse & Spin

Specialty Cycles

Steam Refresh

Normal with Steam

Casual with Steam

Fast Wash

Whites

Wool

Jeans

Clean Washer

Wash Temp

Sanitize

√

NO OPTIONS AVAILABLE WITH THIS CYCLE.DO NOT LOAD ANY ITEMS IN DRUM DURING CLEAN WASHER CYCLE.

Hot

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Warm

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Cold

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Eco Cold

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Spin Speed

Max

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High

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Medium

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Low

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No Spin

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Soil Level

Extra Heavy

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Heavy

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Medium

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Light

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Extra Light

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Options

Extra Rinse

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Prewash

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Save Energy

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Add Steam

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Delay Start

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Chime

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√ = Available selections. □ = Cycle defaults. ■ = Non-modifiable presets.

Operating Instructions

Normal Operating Sounds

You may or may not hear the following sounds from your new washer:

A. DRAIN HOSE The washer has a flexible drain hose to carry water from the washer to the stand pipe of your home. You will hear water flowing into your stand pipe. This is a normal part of the operation of the washer.

B. WATER VALVES/DISPENSER As water enters the dispenser system, it is common to hear a water flowing sound. This normal sound will vary slightly based on the water pressure in your home.

C. DOOR LOCK Your washer is equipped with a door lock with an electric solenoid. There will be a clicking sound as the washer door is being locked or unlocked.

D. DRAIN PUMP Your washer is equipped with a high velocity drain pump. It is normal to hear humming and gurgling sounds as water is pumped from the washer. Both of these sounds are normal and indicate that your pump is functioning correctly.

E. HIGH SPEED MOTOR A powerful motor is used to drive the drum to high spin speeds to extract water from your load. You will hear a sound associated with these higher spin speeds. This sound is normal and will vary slightly as the spin speed varies with load size and cycle selected.

CAUTION

Abnormal, on-going sounds may be an indication of a pending washer failure and should be investigated by a qualified technician.

Operating Your Washer

WARNING

To reduce the risk of fire, electric shock or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS in this Use and Care Guide before operating your washer.

1 Sort laundry into loads that can be washed together.

• Sort items by recommended cycle and water temperature.
• Separate white, light and colorfast items from dark and non-colorfast items.
• Separate items that shed lint from items that attract lint. Casual, synthetic, knit, and corduroy items will pick up lint from towels, rugs, and chenille bedspreads.
• Separate heavily soiled items from lightly soiled items.
• Separate lacy, sheer, loosely knit, or delicate items from durable items.
• Do not machine wash items containing fi berglass. Small particles of fi berglass left in the drum may transfer to fabrics in other loads and cause skin irritation.

2 Prepare items for washing.

- Empty pockets.

Illustration of a skirt with decorative bandages and a small figure, no text or symbols present

• Brush off lint and dirt. Shake out rugs and beach towels.
• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trims and ornaments.
• Mend rips and tears to prevent further damage during washing.
• Turn knit items inside out to prevent pilling.
• Place delicate and small items such as bras, hosiery and baby socks in a mesh bag.

Illustration of a folded fabric or plastic sheet with a grid pattern, no text or symbols present.

(Mesh bag not included.)

3 Pretreat stains and heavy soil.

• See Stain Removal Guide in this guide for safe, successful stain removal instructions.

4 Add laundry load to washer.

Line drawing of a hand cleaning a washing machine with a circular door (no text or symbols)

• Combine large and small items in a load.
• Load large items first. Large items should not be more than half the total wash load.

Illustration of a person inside a circular device with a magnified view showing internal components (no text or symbols)

IMPORTANT

Make sure that no items stay between the seal and the door. There is a risk of water leakage or damage to the load.

• Washing single items such as a sweater, towel or jeans is inefficient and may cause an out-of-balance load. Add 1 or 2 similar items to help balance the load.
• The washer can be fully loaded, but the items should not be tightly packed. The door should close easily.

Operating Instructions

Operating Your Washer, continued

5 Add laundry products to the dispenser compartments.

For best results

Use a low-sudsing, high efficiency detergent to prevent oversudsing in front load washers. Look for this symbol on the detergent label:

Detergent, liquid chlorine bleach and liquid fabric softener will be dispensed at the proper times in the cycle.

IMPORTANT

Open and close the dispenser drawer slowly. Closing the drawer too quickly could result in early dispensing of the bleach or fabric softener.

Mainwash Detergent Compartment

Use the cap or scoop provided by the detergent manufacturer to measure the amount recommended. Detergent dosage may need to be adjusted for water temperature, water hardness, load size and soil level.

IMPORTANT

Do not mix liquids and powders.

Mainwash - Liquid Detergent

• Ensure the fl ap in the downward position.
• Add the recommended amount of liquid detergent to the Mainwash compartment.

NOTE

From time to time you may see water in the mainwash (liquid) compartment. This is part of the normal operation of the washer.

Mainwash - Powder Detergent

• Ensure the flap in the upward position.
• Add the recommended amount of high-efficiency powder detergent to the Mainash detergent compartment.

NOTE

If detergent fl ap is mounted in the rearward set of holes, you will have to "unlock" the drawer and pull it out slightly to reposition the fl ap.

Technical line drawing of a mechanical assembly with motion lines indicating movement (no text or symbols)

Diagram of a mechanical component with directional arrows and motion lines, no text or symbols present

Operating Your Washer, continued

Other Wash Products

Color-safe bleach, water conditioner, detergent booster and enzyme products may be added with the detergent. Put only liquid additives with liquid detergent and powder additives with powder detergent into the mainwash compartment.

IMPORTANT

Do not mix liquids and powders.

IMPORTANT

Use of multi-product (detergent plus softener) sheets or color-absorbing sheets NOT recommended. They could disable your machine and result in repair costs not covered by the warranty.

NOTE

From time to time you may see water in the liquid bleach and fabric softener chambers. This is part of the normal operation of the washer.

Prewash

- For heavily soiled or stained loads, select the Prewash option and add the recommended amount of detergent to the prewash detergent compartment.

Liquid Chlorine Bleach

• If desired, add liquid chlorine bleach to the compartment.
• DO NOT fill above the maximum fill line.
- Add color-safe bleach with the detergent.

IMPORTANT

To prevent fabric damage, do not overfi ll the liquid bleach compartment or pour liquid chlorine bleach directly onto the load.

Liquid Fabric Softener

• If desired, pour the recommended amount of liquid fabric softener into the compartment marked with this symbol ⚙.
• Fill to the MAX line for large loads.
  • DO NOT fill above the maximum fill line.
• Use of a fabric softener-dispensing ball is not recommended in tumble action washers.

NOTE

To prevent staining, do not overfill the fabric softener compartment or pour liquid fabric softener directly on the wash load.

Laundry Products Dispensing Compartments

mainwash compartment
bleach compartment
fabric softener compartment

Operating Instructions

Operating Your Washer, continued

6 Select the appropriate cycle and settings for the load.

• Press the POWER button to turn on the unit.
• Select a desired cycle by pressing its icon.
• The estimated cycle time, rinse water temperatures, final spin speed, and soil level for each cycle will be indicated for the cycle selected. See the “Washer Settings Chart” for more details.
• To change the settings, press the Wash Temp, Spin Speed and Soil Level icons to scroll to the desired settings.
• To select or delete an option, press the icon for that option. The indicator will be illuminated when the option has been selected. The indicator will no longer be lighted when the option has been deleted.

NOTE

To provide the best care for your laundry, not every setting or option is available with every cycle. If a setting or option is not available for the cycle selected, the indicator will not light.

7 Start the washer.

• Close the door and press START. The washer will not operate with the door open. "Check the door" will be displayed as a reminder to close the door.
• Select Delay Start to delay the beginning of the cycle, if desired.
• As a safety measure, the door will automatically lock during the entire wash cycle and the door lock indicator will be lighted.

• To add a forgotten item to the wash drum, press PAUSE and open the door. "Pause" will be displayed along with the estimated remaining cycle time. Add the item, close the door and press START to resume the cycle.

• If changes to the settings or options are attempted after the cycle starts, you will hear several beeps when the buttons are pressed. To change the settings or options, press PAUSE, make the new selections and press START again.

• To change the cycle once the cycle has begun, press the POWER button to cancel the current cycle, press the POWER button to turn on unit again, select a new cycle, and press START again. Just pressing another cycle icon will not change the cycle.
  • To stop the cycle, press the POWER button.
• A signal will sound at the end of the cycle if the chime option has been selected.
• Remove items from the washer when the cycle ends and place in dryer, line dry or dry fl at as directed on the fabric care label.

For best results

Follow the fabric care label instructions on items to be dried.

- Excess wrinkling, color transfer or odors may develop in items left in the washer after the cycle has ended, if not removed promptly.

CAUTION

ENTRAPMENT and TIP-OVER HAZARD

Do not leave the door open if there are small children or pets present. An open door could entice children to hang on the door or crawl inside the washer. If there are no small children present, you may leave the door ajar to prevent odor build up.

Safe Stain Removal Procedures

To reduce the risk of fire or serious injury to persons or property, comply with the basic warnings listed below:

• Read and comply with all instructions on stain removal products.
• Keep stain removal products in their original labeled containers and out of children's reach.
  • Thoroughly wash any utensils used.
• Do not combine stain removal products, especially ammonia and chlorine bleach. Dangerous fumes can result.
• Never wash items which have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry cleaning solvents or other fl ammable or explosive substances because they give off vapors that could ignite or explode.
• Never use highly fl ammable solvents, such as gasoline, inside the home. Vapors can explode on contact with fl ames or sparks.

For Successful Stain Removal:

• Remove stains promptly.
• Determine the kind of stain, then follow the recommended treatment in the stain removal chart on the next page.
• To pretreat stains, use a prewash product, liquid detergent, or a paste made from powder detergent and water.
• Use cold water on unknown stains as hot water can set stains.
• Consult care label instructions for treatments to avoid on specific fabrics.
• Check for colorfastness by testing stain remover products on an inside seam.
• Rinse and wash items after stain removal.

WARNING

HARMFUL VAPOR HAZARD

Do not use or mix liquid chlorine bleach with other household chemicals such as toilet cleaners, rust removers, acid or products containing ammonia. These mixtures can produce dangerous fumes which can cause serious injury or death.

For best results

Follow the fabric care label instructions on items to be washed.

Stain Removal Guide

Stain Removal Suggestions

STAIN TREATMENT
Adhesive tape, chewing gum, rubber cement	Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with prewash stain remover or nonflammable dry cleaning fluid.
Baby formula, dairy products, egg	Use product containing enzymes to pretreat or soak stains. Soak for 30 minutes or more. Wash.
Beverages (coff ee, tea, soda, juice, alcoholic beverages)	Pretreat stain. Wash using cold water and bleach safe for fabric.
Blood Rinse with cold water. Rub	with bar soap. Or, pretreat or soak with product containing enzymes. Wash using bleach safe for fabric.
Candle wax, crayon	Scrape off surface wax. Place stain face down between paper towels. Press with warm iron until wax is absorbed. Replace paper towels frequently. Treat remaining stain with prewash stain remover or nonflammable dry cleaning fluid. Hand wash to remove solvent. Wash using bleach safe for fabric.
Chocolate Pretreat or soak in warm water using product containing enzymes. Wash using bleach safe for fabric.
Collar or cuff soil, cosmetics	Pretreat with prewash stain remover or rub with bar soap.
Dye transfer on white fabric Use p	packaged color remover. Wash using bleach safe for fabric.
Grass Pretreat or soak in warm water using product containing enzymes. Wash using bleach safe for fabric.
Grease, oil, tar (butter, fats, salad dressing, cooking oils, car grease, motor oils)	Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy stains and tar, apply nonflammable dry cleaning fluid to back of stain. Replace towels under stain frequently. Rinse thoroughly. Wash using hottest water safe for fabric.
Ink Some inks may be impossible to remove. Washing may set some inks. Use prewash stain remover, denatured alcohol or nonflammable dry cleaning fluid.
Mildew, scorch Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and hot water before washing. Badly mildewed fabrics may be permanently damaged.
Mud	Brush off dry mud. Pretreat or soak with product containing enzymes.
Mustard, tomato Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Nail polish May be impossible to remove. Place stain face down on paper towels. Apply nail polish remover to back of stain. Repeat, replacing paper towels frequently. Do not use on acetate fabrics.
Paint, varnish WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it cannot be removed. OIL BASED AND VARNISH: Use solvent recommended on can label. Rinse thoroughly before washing.
Perspiration	Use prewash stain remover or rub with bar soap. Rinse. Wash using nonchlorine bleach in hottest water safe for fabric.
Rust, brown or yellow discolor-ation	Use rust remover safe for fabric. Do not use chlorine bleach because it may intensify discoloration.
Shoe polish	LIQUID: Pretreat with a paste of powder detergent and water. PASTE: Scrape residue from fabric. Pretreat with prewash stain remover or nonflammable dry cleaning fluid. Rinse. Rub detergent into dampened area. Wash using bleach safe for fabric.
Tomato	Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Urine, vomit, mucus, feces	Pretreat or soak in product containing enzymes. Wash using bleach safe for fabric.
Wine	Pretreat or soak in cold water. Wash in hottest water and bleach safe for fabric

Inside Routine Cleaning (Preventive)

To help prevent odors, mold or mildew, leave the door open for a few hours after use or whenever the washer is not in use.

CAUTION

ENTRAPMENT and TIP-OVER HAZARD

Do not leave the door open if there are small children or pets present. An open door could entice children to hang on the door or crawl inside the washer. If there are no small children present, you may leave the door ajar to prevent odor build up.

TO REFRESH OR CLEAN INSIDE OF WASHER

To clean and freshen the washer, perform the Clean Washer cycle. For best results use the Clean Washer cycle once a month.

Press the POWER button to wake up the unit. Select the Clean Washer cycle by continuing to press the Specialty Cycle icon until Clean Washer is displayed.

IMPORTANT

Items left in washer while performing the clean washer cycle will cause a severe out-of-balance situation that could damage the washing machine.

Place the mainwash detergent fl ap in the upward position. REMOVE ALL ITEMS FROM WASH DRUM before fl lling the detergent chamber with one (1) cup of liquid chlorine bleach OR one (1) pouch of TIDE® WASHING MACHINE CLEANER. DO NOT use both. Press START to begin.

For best results

Immediately follow up with a spin cycle. Select fresh rinse on max spin speed with no detergent or bleach to help clear any residual bleach left after the clean washer cycle.

Press specialty cycle icon until Clean Washer cycle is displayed.

WARNING

HARMFUL VAPOR HAZARD

Do not use or mix liquid chlorine bleach with other household chemicals such as toilet cleaners, rust removers, acid or products containing ammonia. These mixtures can produce dangerous fumes which can cause serious injury or death.

Care and Cleaning

Performing Manual Drain

In the event the washer will not drain under its own power due to a power outage or clogged drain pump you can drain the water left in the drum manually.

CAUTION

BURN HAZARD

Do not attempt to manually drain the drum if it is full of hot water. Allow water to cool before proceeding with manual draining.

With a catch pan ready, pinch the two fl aps on the sides drain spout and fl ip it down.

NOTE

Removing the pump cleanout door completely may be necessary to place your catch pan under the drain spout.

When the water has stopped flowing, press the drain spout back up and in until the outer fl aps snap into place.

Cleaning Pump Filter

With the wash tub and drain hose drained of all water and the drain spout snapped in place, follow these directions to remove, clean, and reinsert the pump filter.

1. "Unscrew" the filter and pull it out.
2. Dump foreign contents from the filter tray and inspect the opening for any loose objects.
3. Rinse the filter completely before putting it back in place.

IMPORTANT

Check to make sure O-ring is in place before reinserting pump filter. Take care to not cross threads when turning pump filter during reinsertion.

1. "Screw" filter back in place until it stops. The arrow on the drain spout should be pointing upward.
2. Reinstall pump cleanout door if removed earlier.

NOTE

You may have to add about 2 quarts of clean water through the mainwash detergent compartment to reprime the drain pump.

Technical line drawing of a mechanical device with internal components and directional arrows (no text or symbols)

Technical line drawing of a mechanical device with internal components and no visible text or symbols

Technical line drawing of a mechanical device with internal components and directional arrows (no text or symbols)

Inspect for O-ring before reinserting pump fi Iter

Other Inside Routine Cleaning (Preventive)

Cleaning Dispenser Drawer Area

NOTE

Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month.

• Remove the drawer by pulling the drawer out until it stops.
• Reach back into the back of the drawer cavity and press down firmly on the lock tab. Pull out the drawer.
• Remove the inserts from the bleach and fabric softener compartments.
• Rinse the drawer and inserts with a combination of 3/4 cup liquid chlorine bleach and 1 gallon hot tap water to remove traces of accumulated powders and liquids. Large amounts of fabric softener residue may indicate improper dilution or more frequent cleaning is required. Rinse well with tap water.
• To clean the drawer opening, use a small brush to clean the recess. Remove all residue from the upper and lower parts of the recess.
• Replace the inserts by pressing in place until you hear a slight click. Return the dispenser drawer.

Daily Preventive Maintenance

• Remove items from the washer as soon as the cycle ends. Excess wrinkling, color transfer, and odors may develop in items left in the washer.
• If there are no small children or pets present, you may leave the door ajar when the washer is not in use.
• Leave the dispenser drawer open slightly at the end of the wash day.
• Dry around the washer door opening, fl exible gasket, and door glass. These areas should always be clean to ensure a water tight seal.
• When extremely soiled items have been washed, a dirty residue may remain on the drum. Remove this by wiping the drum with a nonabrasive household cleanser. Rinse thoroughly with water.
• Periodically, wipe dry the folds in the bottom of the fl ex-ible gasket to remove lint and other debris.

Care and Cleaning

Inside Cleaning (Aggressive)

In cases where the clean washer cycle along with care and cleaning of rubber gasket folds isn't done, and severe odor, mold, mildew, or residue buildup have developed, follow the cleaning procedure below to help alleviate the problem.

CLEANING PROCEDURE - Washer Drum

Ensure the wash tub is empty (or no clothes load). Open the detergent drawer and pour eight (8) cups of bleach into the detergent compartment. Select Clean Washer cycle as described previously in Inside Routine Cleaning (Preventive).

Upon cycle completion inspect the interior of the washer to see if the odor/residue has been eliminated. If any additional cleaning is required, repeat the above procedure. This may take several cycles depending on the severity of the odor/residue. You may observe some remaining discoloration due to the long term effects of this residue.

Especially contaminated areas visible inside the drum (including the front rubber seal) may be more effectively cleaned by spraying a Bleach Cleaner on a scrub brush, soft sponge, or towel and scrubbing.

IMPORTANT

Always wear rubber or latex gloves and protect floor and clothing from damage.

If odor is still left after bleach cycle(s) and bleach cleaner, open the detergent drawer and pour one (1) pouch of TIDE® WASHING MACHINE CLEANER in detergent drawer. Select Clean Washer cycle and start the washer.

For best results

Immediately follow up with a spin cycle. Select fresh rinse on max spin speed with no detergent or bleach to help clear any residual bleach left after the clean washer cycle.

IMPORTANT

See Inside Routine Cleaning (Preventive) for future cleaning maintenance which is necessary to avoid repeating issues.

Press specialty cycle icon until clean washer cycle is displayed.

WARNING

HARMFUL VAPOR HAZARD

Do not use or mix liquid chlorine bleach with other household chemicals such as toilet cleaners, rust removers, acid or products containing ammonia. These mixtures can produce dangerous fumes which can cause serious injury or death.

Outside Routine Cleaning

• When washing is completed, wipe top and sides of washer with a damp cloth. Turn water faucets off to prevent pressure build-up in the hoses.
• Clean the cabinet with mild soap and water. Never use harsh, gritty or abrasive cleansers
• If the cabinet becomes stained, clean with diluted chlorine bleach (1 part bleach to 8 parts water). Rinse several times with clear water.
• Remove glue residue from tape or labels with a mixture of warm water and mild detergent. Or, touch residue with the sticky side of tape.
• When cleaning chrome parts use a window cleaner with ammonia or mild soap and water.
• Before moving the washer, place a strip of cardboard or thin fl berboard under the front leveling legs to prevent damage to the floor.

Line drawing of a washing machine with a crossed-out circle and no text or symbols on the machine itself

IMPORTANT

Do not store or place laundry products on top of washer at any time. They can damage the finish or controls.

Winterizing Instructions

IMPORTANT

If the washer is stored in an area where freezing can occur or moved in freezing temperatures, follow these winterizing instructions to prevent damage to the washer:

1 Turn off water supply faucets.
2 Disconnect hoses from water supply and drain water from hoses.
3 Plug electrical cord into a properly grounded electrical outlet.
4 Perform manual drain to remove all water from the washer. Follow manual draining instructions in the Care and Cleaning section.
5 Remove dispenser drawer. Drain any water in compartments and dry compartments. Replace drawer.
6 Store washer in an upright position.

Follow WINTERIZING IN-STRUCTIONS for cold weather storage and care.

Solutions to Common Problems

Common Washing Problems

Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association.

PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE MEASURES
Blue stains • Undiluted liquid detergent or fabric softener dispensed directly onto fabric.		• If caused by detergent, mix 1 cup (240 ml) white vinegar with 1 quart (.95 L) water in a plastic container. Soak item 1 hour. Rinse.• If caused by fabric softener, rub stains with bar soap. Wash.	• Avoid overfilling detergent and fabric softener compartments of dispenser.
Discoloration, graying	• Not enough detergent.• Wash water temperature too low.• Incorrect sorting.	• Rewash with correct amount of detergent and hottest water safe for fabric.• Add bleach safe for fabric.	• Sort items by soil level and color.• Use correct amount of detergent, hottest water and bleach safe for fabric.
Greasy, oily stains	• Not enough detergent.• Undiluted liquid fabric softener poured directly on fabric.	• Treat with prewash stain remover or liquid detergent.• Increase detergent and water temperature. Rewash.• Rub fabric softener stains with bar soap.	• Use correct amount of detergent and hottest water safe for fabric.• Do not pour liquid fabric softener directly on fabric. See Operating Your Washer.
Holes, tears, or snags	• Incorrect use of chlorine bleach.• Unfastened zippers, hooks, buckles.• Rips, tears and broken threads.• Overloading the washer.• Degradation of fabric.	• May be irreversible if rips, tears and seams cannot be mended.	• Never pour chlorine bleach directly on fabric.• Check condition of items before washing. See Operating Your Washer.
Lint • Incorrect sorting.	• Tissues left in pocket.• Overloading the washer.• Not enough detergent.• Undissolved detergent has left a residue resembling lint.• Static cling is attracting lint.• Load washed too long.	• Reduce load size. Rewash using correct water temperature, water level, and amount of detergent.• Add nonprecipitating water conditioner to wash water to remove detergent residue.• Add liquid fabric softener to final rinse.• Dry load in dryer.• Remove lint with lint brush or roller.	• See Operating Your Washer.• Do not overload washer.• Use correct temperature and amount of detergent, water and wash time.
Pilling (Fibers ball up and cling to fabric.)	• Pilling is normal with synthetic and permanent press fabrics. This is due to abrasion from normal wear.	• Use a lint brush or shaver to remove pills.	• Use fabric softener in the washer to lubricate fi bers.• When ironing, use spray starch or fabric finish on collars and cuffs.• Turn items inside out to reduce abrasion.
Residue or powder on dark items; Stiff , harsh fabrics.	• Undissolved detergent.• Some granular detergents can combine with hard water minerals to form a residue.• Overloading the washer.	• Rewash load. • Increase water temperature using hottest water safe for fabric.• Do not overload washer.• Use liquid detergent or use non-precipitating water conditioner with powder detergent.

Common Washing Problems, continued

PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE MEASURES
Wrinkling • Overloading the washer.Incorrect wash cycle for wash load.		Reduce load size.Rinse in cold water with liquid fabric softener using the casual or delicate cycle.	Do not overload washer.Remove items from washer as soon as cycle is completed.Use liquid fabric softener.
Yellow buildup of body soil on synthetic fabrics	Agitation time too short.Wash water temperature too low.Not enough detergent.	Soak in detergent booster or product containing enzymes.Wash in hottest water safe for fabric using casual cycle.Increase detergent.Add bleach safe for fabric or treat with color remover.	Select correct wash cycle.Use correct amount of detergent.Wash synthetics frequently using hot or warm water.
Yellow or brown rust stains	Iron or manganese in water supply, water pipes, or water heater.	To restore discolored load of whites, use rust remover safe for fabric.Do not use chlorine bleach to remove rust stains. It may intensify discoloration.	Use nonprecipitating water softener.Before washing, run hot water for a few minutes to clear lines.Drain water heater occasionally.For an ongoing problem, install an iron filter in your water supply system.
Residue stains / buildup, mold or mildew stains in gasket	Moisture in the washer.Use of non-HE detergent.Overdosing detergent.Overloading wash drum.Leaving a wet load set in washer.Cold water washes which may not completely dissolve and remove detergents.	Perform CLEAN WASHER cycleScrub gasket with Comet ^TM Spray Gel Mildew Stain Remover using brush to remove stains.Use only HE (high effi ciency detergent) along with recommended dosage.Remove wash load immediately upon cycle completion.	Run dehumidifi er in laundry room.Avoid overfl lling detergent and fabric softener compartments of dispenser.Dry the inside of washer and gasket after every run.
Residue stains / buildup, mold or mildew stains in dispenser drawer	Moisture in the washer.Use of non-HE detergent.Overdosing detergent.	Remove dispenser drawer and wipe dispenser and inserts with combination of 34 cup liquid chlorine bleach and one gallon hot water. Rinse well, and repeat if necessary. Return drawer to location. NOTE: Wear rubber of latex gloves. Protect floor and clothing from bleach damage.Use only HE (high effi ciency detergent) along with recommended dosage.	Avoid overfl lling detergent and fabric softener compartments of dispenser.
Water in fold of fl exible gasket	Result of washing and part of normal operation.	At the end of each wash, dry inside of gasket fold with clean dry towel all around gasket.
Odor • Moisture	in the washer.Use of non-HE detergent.Overdosing detergent.Leaving a wet load remain in washer.Cold water washes which may not completely dissolve and remove detergents.	Perform CLEAN WASHER cycle.At the end of each wash, dry inside of gasket fold with clean, dry towel all around gasket.Use only HE (high effi ciency detergent) along with recommended dosage.Remove wash load immediately upon cycle completion.Pour one cup liquid chlorine bleach in standpipe; let remain a day and fl ush with water.	Leave door and dispenser drawer open for a few hours after use or whenever washer is not in use.

Solutions to Common Problems

Service Prevention Checklist

Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this washer.

OCCURRENCE POSSIBLE CAUSE SOLUTION
NOISE
High pitch "jet engine" noise.	A certain amount of motor whine is normal during the spin cycle.
Rattling and clanking noise.	Foreign objects such as coins or safety pins may be in drum or pump.	Stop washer and check drum. If noise continues after washer is restarted, objects may be in pump. Call a Sears or other qualified service dealer.
	Belt buckles and metal fasteners are hitting wash drum.	To prevent unnecessary noise and damage to drum, fasten fasteners and turn items inside out.
Thumping sound. Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues, washer is probably out of balance.		Stop washer and redistribute wash load.
Vibrating noise.	Washer is not resting firmly on floor.	Move washer so it rests firmly on floor. Adjust leveling legs. See INSTALLATION INSTRUCTIONS for details.
	Shipping bolts and foam block have not been removed during installation.	See INSTALLATION INSTRUCTIONS for removing shipping bolts and foam block.
	Wash load unevenly distributed in drum. Stop washer and rearrange wash load.
OPERATING
Washer does not start. Electrical power cord may not be plugged in or connection may be loose.		Make sure plug fi ts tightly in wall outlet.
		House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. If problem is a power outage, call local electric company.
		Water supply faucets are not turned on. Turn on water supply faucets.
		Motor is overheated. Washer motor will stop if it becomes overheated. It will automatically restart after a cool down period of up to 30 minutes (if washer has not been manually turned off).
		Washer door is not completely closed. Close door completely.
Washer won't spin. Load is too small. Add 1 or 2 similar items to help balance the load.
Residue left in drum.	Heavily soiled items.	Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing
SHOWN IN LED DISPLAY
"Check the tap" No or slow water fi ll	Water inlet hoses are not installed.	Install Hot and Cold water hoses and turn on Hot and Cold water supply valves.
	Water supply valves are not turned on. Turn on Hot and Cold water supply valves.
	Water supply is not adequate in installation.	Test water pressure at another faucet in the house. Water pressure must be at least 30 psi (260 kPa).
	Water is being used elsewhere in the house.	Avoid running water elsewhere while washer is filling.
	Water inlet hoses are kinked.	Straighten hoses.
	Water inlet screens are clogged.	Remove hoses and clean sediment from screens.
"Check drain filter" Washer experiencing drain problems during cycle	Drain pipe blocked.	Unclog drain pipe.
	Pump filter clogged.	See Care and Cleaning for pump filter cleaning instructions.
"Check the door" Washer door is open or not closed completely		Close door completely.
"Water safety alert" Washer not maintaining water level	Drain pipe position too low and water siphoning out drain hose.	Drain pipe height must be minimum 24" above bottom of unit. Refer to Installation Instructions for correct drain pipe installation requirements and adjust accordingly
	If drain pipe height is adequate, error detected can only be resolved by calling service technician.	Close all water supply faucets and call a Sears or other qualified service dealer.
"Detergent overdosing" Too many suds detected	An excessive amount of detergent has been added, causing extra suds; additional rinsing has not corrected the issue.	Use less detergent. Verify detergent is fit for use in front load washers. Look for this symbol on the detergent label: .

Service Prevention Checklist, continued

OCCURRENCE POSSIBLE CAUSE SOLUTION

WATER
Water collects in folds of the bellows at the end of the cycle.	This is a result of the washing action and is part of the normal operation of the washer.
Water collects in bleach and fabric softener compartments.	This is a result of the siphoning action and is part of the normal operation of the washer.	Water may be removed by removing the dispenser drawer (see Care and Cleaning in this guide) and draining water into the empty drum or sink.
Wash load too wet after spin.	Washer is overloaded. Do not overload washer. See Operating Your Washer.
	Load is too small. Add 1 or 2 similar items to help balance the load.
	Load is out of balance. Rearrange load to allow proper spinning.
	Drain hose is kinked. Straighten drain hose.
Water does not enter washer or it enters slowly.	Water supply is not adequate in area. Check another faucet in the house. Wait until water supply and pressure increase.
	Water supply faucets are not completely open.	Fully open hot and cold faucets.
	Water is being used elsewhere in the house. Water pressure must be at least 10 psi (70 kPa).	Avoid running water elsewhere while washer is filling.
	Water inlet hoses are kinked. Straighten hoses.
Warm or hot water is not hot enough.	Hot water heater is set too low or is a distance from washer.	Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120^ ( 49^ ). Adjust water heater as necessary.
	Hot water is being used elsewhere in the house.	Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time.
Water in washer does not drain or drains slowly.	Drain hose is kinked or clogged. Clean and straighten the drain hose.
	Drain hose standpipe is too tall. Maximum standpipe height is 56.5'' (144 cm).	Reduce standpipe height to less than 56.5'' (144 cm). See INSTALLATION INSTRUCTIONS.
	House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.
Water leaks. Fill hose connection is loose at faucet or washer.		Check and tighten hose connections. Ensure rubber sealing washers are installed.
Oversuding.	Wrong detergent.	Run rinse cycle. Use a low-suding, high efficiency detergent.
	Too much detergent.	Run rinse cycle. Use less detergent in future loads.
Incorrect wash and rinse temperatures.	Hot and cold water hoses are connected to wrong supply faucets.	Connect hot water hose to hot water faucet and cold water hose to cold water faucet.
Water is entering washer but tub does not fill.	Drain hose standpipe is too low. Standpipe must be a minimum of 24'' (61 cm) high to prevent siphoning.	Increase standpipe height to at least 24'' (61 cm). See INSTALLATION INSTRUCTIONS.

Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3

Características

Sanitize (Desinfectar)

NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers

Normal with Steam (Normal con Vapor)

Sanitize (Desinfectar)

NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers

Hot (Caliente)

PRECAUCIÓN

Illustration of a skirt with decorative elements and two small figures pointing at it (no text or symbols)

Simple line drawing of a rectangular object with a grid pattern and a handle (no text or symbols)

Line drawing of a hand cleaning a washing machine with a circular door (no text or symbols)

Illustration of a person inside a circular device with a magnified view showing internal components (no text or symbols)

IMPORTANTE

Technical line drawing of a mechanical assembly with motion lines indicating movement (no text or symbols)

Diagram of a mechanical component with directional arrows and motion lines, no text or symbols present

Guía para Quitar Manchas

Cuidado y Limpieza

Technical line drawing of a mechanical device with internal components and directional arrows (no text or symbols)

Technical line drawing of a mechanical device with internal components and no visible text or symbols

Technical line drawing of a mechanical device with internal components and directional arrows (no text or symbols)

Line drawing of a washing machine with a prohibition symbol overlaid, indicating no chemical symbols for laundry or disinfection.

IMPORTANT

Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3

Caractéristiques

Sanitize (Désinfection)

NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers

Sanitize (Désinfection)

NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers

Hot (Chaud)

ATTENTION

Illustration of a pair of trousers with straps and handles (no text or symbols)

Illustration of a rectangular object with a grid pattern, no text or symbols present

(Sac-fi let non compris.)

Line drawing of a hand cleaning a cloth with a spray bottle (no text or symbols)

Line drawing of a hand cleaning a washing machine with a circular vent (no text or symbols)

Technical line drawing of a mechanical assembly with motion lines indicating movement (no text or symbols)

Diagram of a mechanical component with directional arrows and motion lines, no text or symbols present

Technical line drawing of a mechanical device with internal components and directional arrows (no text or symbols)

Technical line drawing of a mechanical device with internal components and no visible text or symbols

Technical line drawing of a mechanical device inside a housing, showing internal components and motion arrows (no text or symbols)

Line drawing of a washing machine with a prohibition symbol overlaid (no text or symbols present)

IMPORTANT

PROBLÈME CAUSE POSSIBLE SOLUTION

PROBLÈME CAUSE POSSIBLE SOLUTION

For Sears Home Services in-home repair of all Kenmore major appliances.

For the replacement parts, accessories and Use & Care Guides that you need to do-it-yourself.

For professional installation of major home appliances and items like air conditioners and water heaters.

1-844-5535667667

www.kenmore.com

In Canadah-800869-46634663

www.sears.ca

Call anytime for the location of your nearest Sears Pants & Repair Service Center

1-8008488-4222 (U.S.A.)

1-800846946634663

To purchase a protection agreement on a serviceable product:

1-80080278655 (U.S.A.)

1-800-361-6665 (Canada)