3LWTW4800YQ - Washing machine WHIRLPOOL - Free user manual and instructions

USER MANUAL 3LWTW4800YQ WHIRLPOOL

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or

"WARNING." These words mean:

DANGER

WARNING

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

Read all instructions before using the washer.

• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with petrol, dry-cleaning solvents, other flammable or explosive substances as they give off vapours that could ignite or explode.

• Do not add petrol, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapours that could ignite or explode.

Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instructions concerning use of the appliance by persons responsible for their safety.
Before the washer is removed from service or discarded, remove the door or lid.
- Do not reach into the washer if the drum, tub or agitator is moving.
- Do not install or store the washer where it will be exposed to the weather.
Do not tamper with controls.
- Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this Use and Care Guide/Installation Instruction.
See Installation Instructions for earthing requirements.
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.

SAVE THESE INSTRUCTIONS

SPECIFICATIONS

These units are sold in multiple regions with different requirements for measuring capacity. Below are a few of the valid forms of measure posted on this product:

Dry Linen Capacity: A weight measure that reflects a maximum load size that can be loaded into the washer.

IEC Capacity: The capacity measure that represents the maximum capacity of dry linens and textiles which the manufacturer declares can be treated in a specific cycle.

Dry Linen Capacity

10,5 kg (23 lb)

IEC Capacity

7,5 kg (16,5 lb)

Your new washer will operate differently than your past agitator-style washer.

Lid Locked

To allow for higher spin speeds, the lid will lock and the Lid Locked light will turn on. When this light is lit, the lid is locked and cannot be opened. When this light is blinking, the washer is paused. When this light is off, the lid can be opened. After a cycle is started, the lid locks, unlocks, and locks again. If you need to open the lid to add a garment after this point, you must press START/PAUSE/UNLOCK and wait for the lid to unlock. The lid will only unlock after washer movement has stopped. Depending on when in the cycle you try to pause, it may take several seconds to several minutes for the lid to unlock.

Sounds

At different stages of the wash cycle, you may hear sounds and pauses that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the agitator tests for load balance or moves the load. And, sometimes, you may hear nothing at all as the washer allows time for clothes to soak.

Sensing

This washer will perform a series of spins to check for load balance. When a load is started, it may take 2-3 minutes before water begins to enter the basket. During this time, a series of clicks and a whirring noise signal that sensing technology is determining if there is an off-balance load.

Spray Rinse

Select cycles default to a spray rinse. During these cycles, you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate clothes. Check the "Cycle Guide" for details.

IMPORTANT:

• Washer will not operate if the lid is open.
• Washer will not begin to fill with water until the lid is closed, locked, and the sensing process is complete. This delay in fill could take 2-3 minutes.
• Fabric Softener Added option must be selected "Yes" to ensure fabric softener dispenses at the correct time.

CONTROL PANEL AND FEATURES

Not all features and options are available on all models.

Appearance may vary.

1 LOAD SIZE

Select the setting most suitable for your load. Small will add a low amount of water for smaller loads and Super or Large will add the most amount of water for large or bulky loads. Items need to move freely. Tightly packing can lead to poor cleaning performance, and may increase wrinkling and tangling.

2 TEMPERATURE

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

• Warm and hot water will be cooler than what your previous washer provided.
• Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

3 OPTIONS

The following options may be added to most cycles.

EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

FABRIC SOFTENER ADDED-YES

This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

FABRIC SOFTENER ADDED WITH EXTRA RINSE

This option turns on both the Fabric Softener and the Extra Rinse options.

4 WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See "Cycle Guide" for detailed descriptions of cycles.

START/PAUSE/UNLOCK BUTTON

Press to start the selected cycle; press again to pause the cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold for 3 seconds to cancel a cycle.

6 CYCLE STATUS LIGHTS INDICATOR

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

FILL

When the START/Pause/Unlock button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, and the lid will unlock briefly before locking again. The washer will use spins to check for load balance. These spins may take several minutes before water is added to the washer. You may hear the hum of the spins before filling. This is normal.

WASH

You will hear the agitator moving the load. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket while filling. Fabric softener will be added if the Fabric Softener Added-Yes option was selected.

Some cycles use spray rinsing. After draining and spinning out wash water, the washer will continue to spin and spray in rinse water for the entire rinse time.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCKED

To allow for higher spin speeds, the lid will lock and the Lid Locked light will turn on. When this light is lit, the lid is locked and cannot be opened. When this light is blinking, the washer is paused. When this light is off, the lid can be opened.

If you need to open the lid, press START/Pause/Unlock. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/Pause/Unlock again to resume the cycle.

CYCLEGUIDE

For best fabric care, choose the cycle that best fits the load being washed.

Not all cycles and options are available on all models.

Items to wash:	Cycle:	Temperature*:	Spin Speed:	Cycle Details:
Heavily soiled fabrics	Super Wash	Hot Warm Cool Cold	High	Provides maximum wash time and action for tough stains and soils. Use this cycle for heavily soiled or sturdy items.
Sturdy fabrics, colorfast items, towels, jeans	Normal Heavy	Hot Warm Cool Cold	High	Use this cycle for heavily soiled or sturdy items. This cycle uses spray rinses only. Use this cycle for cleaning the interior of the washer. See "Washer Care."
Cottons, linens, sheets, and mixed garment loads	Normal Regular	Hot Warm Cool Cold	High	Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a spray rinse.
Lightweight cotton fabrics	Normal Light	Hot Warm Cool Cold	High	Use this cycle for lightly soiled mixed loads. This cycle features a spray rinse.
No-iron fabrics, cottons, perm press, linens, synthetics	Casual Regular	Hot Warm Cool Cold	Low	Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends.
Lightly-soiled no-iron fabrics and synthetics	Casual Light	Hot Warm Cool Cold	Low	Use this cycle to wash lightly-soiled loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends.
Large items such as sheets, sleeping bags, small comforters, jackets, small washable rugs	Bulky Items	Hot Warm Cool Cold	Low	Use this cycle to wash large items such as jackets and small comforters. The washer will fill with enough water to wet down the load before the wash portion of the cycle begins, and uses a higher water level than other cycles.
Machine-wash silks, lingerie, washable wools	Delicate Low	Hot Warm Cool Cold		Use this cycle to wash lightly soiled garments indicating "Machine Washable Silks" or "Gentle" cycle on the care label. Place small items in mesh garment bags before washing. This cycle features a spray rinse.
Heavily soiled fabrics	Soak	Hot Warm Cool Cold	No Spin	Use this cycle to soak small spots of set in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete.
Swimsuits and items requiring rinsing without detergent	Rinse & Spin	Cold rinse only	High	Combines a rinse and high speed spin for loads requiring an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only.
Dripping wet or hand-washed items	Drain & Spin	N/A	High	This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.

NOTE: Be sure to select Fabric Softener Added-Yes, if adding fabric softener to load.
*All rinses are cold.

USING YOUR WASHER

WARNING

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil.

Do not dry anything that has ever had any type of oil on it (including cooking oils).

Doing so can result in death, explosion, or fire.

WARNING

Electrical Shock Hazard

Plug into an earthed plug socket outlet.

Do not remove earth pin.

Do not use an adaptor.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

1. Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.
• Sort items by recommended cycle, water temperature, and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing, because heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• When washing water-proof or water-resistant items, load evenly.
• Use mesh garment bags to help avoid tangling when washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add detergent

Add a measured amount of detergent into the bottom of the washer basket before adding clothes. If using an Oxi or color-safe bleach laundry boost product, add to the bottom of the washer basket, as well.

IMPORTANT: Follow the manufacturer's instructions to determine the amount of detergent to use.

3. Load laundry into washer

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach to dispenser

Do not overfill, dilute, or use more than 236~mL (1 cup). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

5. Add fabric softener to dispenser (on some models)

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer's directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See max fill line arrows. Then select Fabric Softener Added-Yes option or Fabric Softener Added with Extra Rinse option.

IMPORTANT: Fabric Softener Added option must be selected to "Yes" to ensure proper distribution at correct time in cycle.

Adding Liquid Fabric Softener Manually to Wash Load

During the final rinse, wait until the washer has completed filling, press the START/Pause/Unlock button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and press the START/Pause/Unlock button again to start the washer.

IMPORTANT: Fabric Softener Added option must be selected to "Yes" to ensure proper distribution of the fabric softener during the rinse portion of the cycle.

6. Select cycle

Turn cycle knob to choose your wash cycle. For more information, see "Cycle Guide".

7. Select LOAD SIZE

LOAD SIZE
Appearance may vary.

Select the load size setting most suitable for your load. Small will add a low amount of water for smaller loads and Super will add the most amount of water for large or bulky loads. Items need to move freely.

8. Select TEMPERATURE

TEMPERATURE all cold rinses
Appearance may vary.

Once you select a cycle, select the desired wash temperature by turning the Temperature knob to the appropriate setting based on your load. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp	Suggested Fabrics
Hot
Some cold water is added to save energy. This will be cooler than your hot water heater setting.	Whites and pastels Durable garments Heavy soils
Warm
Some cold water will be added, so this will be cooler than what your previous washer provided.	Bright colors Moderate to light soils
Cool
Warm water may be added to assist in soil removal and to help dissolve detergents.	Colors that bleed or fade Light soils
Cold
This is the temperature from your faucet. If your tap cold water is very cold, warm water may be added to assist in soil removal and help dissolve detergent.	Dark colors that bleed or fade Light soils

9. Select options (on some models)

OPTIONS Appearance may vary.

Select the desired cycle options. If you are using fabric softener, be sure to select one of the Fabric Softener Added options.

10. Press START/Pause/Unlock to begin wash cycle

Press the START/Pause/Unlock button to start the wash cycle. Filling is delayed for several minutes while load balance is sensed. When the cycle has finished, the DONE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments:

Press START/Pause/Unlock; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/Pause/Unlock again to restart the cycle.

If lid is left open for more than 10 minutes, the water will pump out automatically.

Delay in water fill

Filling is delayed for 2 to 3 minutes to check for load unbalance. You will hear the hum of the spin prior to filling. This is normal operation.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always follow the detergent manufacturer's instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Recommended Cycle for Cleaning the Washer

Refer to the "Cycle Guide" for the optimal cycle for cleaning the inside of the washer. Use this liquid chlorine bleach as described below.

Begin procedure

1. Chlorine Bleach Procedure:

a. Open the washer lid and remove any clothing or items.
b. Add 236~mL (1 cup) of liquid chlorine bleach to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer lid.
d. Do not add any detergent or other chemical to the washer when following this procedure.
e. Select the cycle recommended for cleaning the inside of the washer.
f. Press the START/PAUSE/UNLOCK button to start the cycle.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press START/PAUSE/UNLOCK once or twice [depending on model]. After the cycle has stopped, run a RINSE and SPIN cycle to rinse cleaner from washer.

WASHER CARE (cont.)

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer's dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer's finish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water inlet hoses.
2. If washer will be moved during freezing weather, follow Winter Storage Care directions before moving.
3. Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to "Installation Instructions" to locate, level, and connect washer.
2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

WARNING

Electrical Shock Hazard

Plug into an earthed plug socket outlet.

Do not remove earth pin.

Do not use an adaptor.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

1. Plug in washer or reconnect power.
2. Run washer through Normal Heavy cycle to clean washer and remove antifreeze, if used. Use half the manufacturer's recommended amount of detergent for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience	Possible Causes	Solution
Vibration or Off-Balance
Check the following for proper installation or see "Using Your Washer" section.	Feet may not be in contact with the floor and locked.	Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.
	Washer may not be level.	Check floor for flexing or sagging. If flooring is uneven, a 19 mm (3/4") piece of plywood under your washer will reduce sound.
		See "Level the Washer" in Installation Instructions.
	Load could be unbalanced.	Load dry items in loose heaps evenly around basket wall. Adding wet items to washer or adding more water to basket could unbalance washer.
		Wash smaller loads to reduce imbalance.
		Do not tightly pack. Avoid washing single items.
		Use Normal Regular cycle and Super or Large Load Size for oversized, non-absorbent items such as comforters or poly-filled jackets.
Noises
Clicking or metallic noises	Objects caught in washer drain system.	Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.
		It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the basket.
Gurgling or humming	Washer may be draining water.	It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the Drain & Spin cycles.
Humming	Fill light is on.	You may hear the hum of the sensing spins after you have started the washer. This is normal. Sensing spins will take several minutes before water is added to the washer.
Water Leaks
Check the following for proper installation:	Washer not level.	Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed.
	Fill hoses not attached tightly.	Tighten fill-hose connection.
	Fill hose washers.	Make sure all four fill hose flat washers are properly seated.
	Drain hose connection.	Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
		Do not place tape over drain opening.
	Check household plumbing for leaks or clogged sink or drain.	Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
	Washer not loaded as recommended.	Improper loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions.
Washer not performing as expected
Washer won't run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately)	Check for proper water supply.	Both hoses must be attached and have water flowing to inlet valve.
		Both hot and cold water faucets must be turned on.
		Check that inlet valve screens have not become clogged.
		Check for any kinks in inlet hoses, which can restrict water flow.

TROUBLESHOOTING

WARNING

Electrical Shock Hazard

Plug into an earthed plug socket outlet.

Do not remove earth pin.

Do not use an adaptor.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience	Possible Causes	Solution
Washer not performing as expected (cont.)
Washer won't run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately) (cont.)	Check proper electrical supply.	Plug power cord into an earthed outlet.
		Do not use an extension cord.
		Ensure there is power to outlet.
		Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.
	Normal washer operation. Lid must be closed for washer to run.
			Washer will pause during certain phases of cycle. Do not interrupt cycle.
			Washer spins the dry load for several minutes before filling to determine if load is balanced. You may hear the hum of the spins. This is normal.
	Washer may be tightly packed. Remove several items, rearrange load evenly in basket, and add detergent. Close lid and press START/Pause/Unlock.
			Do not add more than 1 or 2 additional items after cycle has started to avoid tightly packing or unbalancing.
Washer not draining/ spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes)	Empty pockets and use garment bags for small items.	Small items may have been caught in pump or between basket and tub, which can slow draining.
	Use a cycle with a low spin speed. Cycle with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin for your garment. To remove extra water in the load, select Drain & Spin. Load may need to be rearranged to allow even distribution of the load in the basket.
	The washer may be tightly packed or unbalanced.	Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drain & Spin cycle to remove excess water. See “Using Your Washer” for loading recommendations.
	Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 114 mm (4.5").	Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 2.4 m (96") above the floor. Remove any clogs from drain hose.
	Too much detergent causing suds to slow or stop draining and spinning.	Always measure and follow detergent directions for your load. To remove extra suds, select Rinse & Spin. Do not add detergent.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience	Possible causes	Solution
Washer not performing as expected (cont.)
Dry spots on load after cycle	High speed spins extract more moisture than traditional top-load washers.	The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal.
Incorrect or wrong wash or rinse temperatures	Check for proper water supply. Make sure	ure hot and cold inlet hoses are not reversed.
		Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.
		Check that inlet valve screens are not clogged.
		Remove any kinks in hoses.
	Energy saving controlled wash temperatures.	This washer uses cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes.
Load not rinsed Check for	proper water supply.	Make sure hot and cold inlet hoses are not reversed.
		Both hoses must be attached and have water flowing to the inlet valve.
		Both hot and cold water faucets must be on.
		Inlet valve screens on washer may be clogged.
		Remove any kinks in the inlet hose.
	Using too much detergent.	The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level.
	Washer not loaded as recommended.	The washer is less efficient at rinsing when load is tightly packed.
		Load garments in loose heaps evenly around the basket wall. Load with dry items only.
		Use cycle designed for the fabrics being washed.
		Add only 1 or 2 additional garments after washer has started.
	Using too low a load size/water level selection.	Choose a load size (water level) that matches the load being washed.
Sand, pet hair, lint, etc. on load after washing	detergent or bleach residues may require additional rinsing.	Add an Extra Rinse to the selected cycle. Heavy sand, pet hair, lint
Load is tangling Washer	not loaded as recommended. See "Using" section.	Your Washer" section.
		Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle.
		Load garments in loose heaps evenly around the basket wall.
		Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.
Not cleaning or removing stains	Washer not loaded as recommended.	Washer is less efficient at cleaning when load is tightly packed.
		Load garments in loose heaps evenly around the basket wall. Load with dry items only.
		Add only 1 or 2 additional garments after washer has started.
	Adding detergent on top of load. Add c	etergent, oxi products, and color-safe bleach to the bottom of the basket before adding the load items.
	Using too low a load size/water level selection.	Choose a load size (water level) that matches the load being washed.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience	Possible Causes	Solution
Washer not performing as expected (cont.)
Not cleaning or removing stains (cont.)	Using too much detergent.	Theuds from too much detergent can keep washer from operating correctly. Always measure detergent and follow manufacturer's directions based on load size and soil level.
	Not using correct cycle for fabric type.	Use a higher soil level cycle option and warmer wash temperature to improve cleaning.
		Use Heavy cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle.
	Not using dispensers.	Use dispensers to avoid chlorine bleach and fabric softener staining.
		Load dispensers before starting a cycle. Select Fabric Softener Added-Yes when using fabric softener.
		Do not add products directly onto load.
	Not washing like colors together.	Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer.
Incorrect dispenser operation	Clogged dispenser.	Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser.
Fabric damage	Sharp items were in pockets during wash cycle.	Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
	Strings and straps could have tangled.	Tie all strings and straps before starting wash load.
	Items may have been damaged before washing.	Mend rips and broken threads in seams before washing.
	Fabric damage can occur if load is tightly packed.	Load garments in loose heaps evenly around the basket wall. Load with dry items only.
		Use cycle designed for the fabrics being washed.
		Add only 1 or 2 additional garments after washer has started.
	Liquid chlorine bleach may have been added incorrectly.	Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
		Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.
		Do not place load items on top of bleach dispenser when loading and unloading washer.
	Garment care instructions may not have been followed.	Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the best cycle.
Odors	Monthly maintenance not done as recommended.	See "Washer Care" in Washer Maintenance.
		Unload washer as soon as cycle is complete.
	Using too much detergent.	Be sure to measure correctly. Always follow the manufacturer's directions.
		See "Washer Care" section.
Lid locked light is flashing	The lid is not closed.	Close the lid. The washer will not start or fill with the lid open.
	A cycle was stopped or paused using the Start/Pause/Unlock button.	The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics.

Pruebe primero las solucionesAquí sugeridas y posiblemente se evite el costo de una visita de servicios专业技术o.
Si experimentalo significiente	Causas posibles	Solutación
La lavadora no funciona como se esperaba (cont.)
Daños en las telas	Había objetivos filosos en los bolsillos durante el ciclo de lavado.	Vacía los bolsillos, ciderre los zipers, los broches de presión y los corchetes antes del lavado para evaporar enganches y rasgaduras.
	Es possible que se hayan enredado los cordones y las fajas.	Ate todos los cordones y las fajas antes de comenzar a lavar la carga.
	Los articículos peuvent haberse dañado antes del lavado.	Remienda lo que está roto y descosto antes del lavado.
	Si la carga está apareada, las telasSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEO 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