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USER MANUAL IT 1000 A.O. Smith
Read this manual carefully
Warning Read this manual carefully before starting the water heater. Failure to read the manual and to follow the printed instructions may lead to personal injury and damage to the water heater. Copyright © 2011 A.O. Smith Water Products Company All rights reserved. Nothing from this publication may be copied, reproduced and/or published by means of printing, photocopying or by whatsoever means, without the prior written approval of A.O. Smith Water Products Company.
A.O. Smith Water Products Company reserves the right to modify specifications stated in this manual.
Any brand names mentioned in this manual are registered trademarks of their respective owners.
A.O. Smith Water Products Company accepts no liability for claims from third parties arising from unauthorised use, use other than that stated in this manual, and use other than in accordance with the General Conditions registered at the Chamber of Commerce.
Refer further to the General Conditions. These are available on request, free of charge. Although considerable care has been taken to ensure a correct and suitably comprehensive description of all relevant components, the manual may nonetheless contain errors and inaccuracies. Should you detect any errors or inaccuracies in the manual, we would be grateful if you would inform us. This helps us to further improve our documentation.
If you have any comments or queries concerning specific aspects related to the water heater, then please do not hesitate to contact:
A.O. Smith Water Products Company: PO Box 70 5500 AB Veldhoven The Netherlands Telephone: (free) 0870 - AOSMITH 0870 - 267 64 84 General: +31 40 294 25 00 Fax: +31 40 294 25 39 E-mail: info@aosmith.nl Website: www.aosmith.co.uk In the event of problems with your gas, electricity or water supply connections, please contact the supplier/installation engineer of your installation.IT 400 / 500 / 600 / 750 / 1000
1 Technical specifications
1.2 Water composition
Allow for the water heater's weight and the maximum floor load; refer to the table (1.4 "General specifications").
The water heater is intended for heating drinking water. The drinking water must comply with the regulations governing drinking water for human consumption. The table gives an overview of the specifications.
Note If the water specifications deviate from those stated in the table, then the tank protection cannot be guaranteed (4"Warranty").
For access to the water heater, it is recommended that the following clearances are observed:
- around the anode connection: 100 cm.
- arround the water heater: 50 cm.
- top of the water heater: 50 cm
2.1 Installation diagram This figuur shows the installation diagram. This diagram is referred to in the sections
(mandatory if mains water pressure is too high)
3. T&P-valve (mandatory)
4. stop valve (recommended)
5. non-return valve (mandatory)
11. service stop valve
15. expansion valve (mandatory)
16. espansion vessel (mandatory)
17. 3-way aeration valve (recommended)
18. cold water head tank
A. cold water supply B. hot water supply C. circulation pipe E. overflow pipe F. inlet heat exchanger G. outlet heat exchanger H. overflow protectionIT 400 / 500 / 600 / 750 / 1000
Warning The installation should be carried out by a competent person, in compliance with general and locally applicable regulations.
Cold water side See (A) in the installation diagram (2.1 "Installation diagram").
1. Fit an approved stop valve (4) on the cold water side as required by the applicable
2. The maximum working pressure of the water heater is 8 bar. Because the pressure in
the water pipe at times can exceed 8 bar, you must fit an approved pressure-reducing valve (1).
3. Fit a non-return valve (5) and an expansion vessel (16).
4. Fit an expansion valve (15) and connect the overflow side to an open waste water pipe.
Hot Water side See (B) in the installation diagram (2.1 "Installation diagram"). Note Insulating long hot water pipes prevents unnecessary energy loss.
1. Optional: fit a temperature gauge (12) so you can check the temperature of the tap
3. Fit a stop valve (11) in the hot water outlet pipe for servicing.
Circulation pipe See (C) in the installation diagram (2.1 "Installation diagram"). If an immediate flow of hot water is required at draw-off points, a circulation pump can be installed. This improves comfort, and reduces water wastage.
1. Fit a circulation pump (6) of the correct capacity for the length and resistance of the
2. Fit a non-return valve (5) after the circulation pump to guarantee the direction of
3. Fit two stop valves for servicing (4).
4. Connect the circulation pipe according to the installation diagram (2.1 "Installation
Warning The installation should be carried out by a competent person, in compliance with general and locally applicable regulations.
Cold water side See (A) in the installation diagram (2.1 "Installation diagram").
1. Fit an approved stop valve (4) on the cold water side between the cold water head tank
and the water heater, as required by the applicable regulations.IT 400 / 500 / 600 / 750 / 1000
Hot Water side See (B) in the installation diagram (2.1 "Installation diagram"). Note Insulating long hot water pipes prevents unnecessary energy loss.
1. Optional: fit a temperature gauge (12) so you can check the temperature of the tap
3. Fit a stop valve (4) in the hot water outlet pipe for servicing.
4. If a circulation pipe is required, continue by installing the circulation pipe (2.3.3.
“Circulation pipe").
Circulation pipe See (C) in the installation diagram (2.1 "Installation diagram"). If an immediate flow of hot water is required at draw-off points, a circulation pump can be installed. This improves comfort, and reduces water wastage.
1. Fit a circulation pump (6) of the correct capacity for the length and resistance of the
2. Fit a non-return valve (5) after the circulation pump to guarantee the direction of
3. Fit two stop valves for servicing (4).
4. Connect the circulation pipe according to the installation diagram (2.1 "Installation
Warning Maintenance may only be carried out by a competent person. At each service, the water heater undergoes maintenance on water side. The maintenance must be carried out in the following order.
1. Preperation for maintenance
2. Water-side maintenance
3. Finalizing maintenance
Note Before ordering spaer parts, it is importent te write down the installation type, water heater model and the full serial number of the water heater. These details can be found on the rating plate. Only by ordering with this information can you be sure receive the correct spare parts.
The preparation for maintenance consits out of testing and checking if all componets are still working properly, complete the following steps:
1. Test the operation of the overflow valve of the protected cold supply setup. The water
2. Check the drainage pipes from the discharge points of all valves and remove any scale
deposits that may be present.
3. Drain the water heater.
Water-side maintenance consits ouf descaling and cleaning the tank and checking the anodes.
Descaling and cleaning the tank Scale and lime build-up prevent effective conduction of the heat to the water. Periodic cleaning and descaling prevents build-up of these deposits. This increases the service life of the water heater, and also improves the heating process. Take the rate of scale formation into account when deciding on the service interval. Scale formation depends on the local water composition, the water consumption and the water temperature setting. A water temperature setting of maximum 60°C is recommended for the prevention of excessive scale build-up. To guarantee a good, watertight seal around the cleaning opening, replace the gasket, washers, bolts and, if necessary, the lid with new parts before reassembly. Spare parts are obtainable from the supplier/manufacturer. To simplify descaling and cleaning of the tank, the water heater is equipped with a cleaning opening.IT 400 / 500 / 600 / 750 / 1000
1. Undo bolts from the cover.
2. Remove cover and the gasket.
3. Inspect the tank and remove the losse scale deposits and contamination.
4. If the scale connot be removed by hand, descale the water heater with a desclaing
agent. Contact the supplier/manufacturer for advice on what descaling agent to use.
5. Close the cleaning opening. To avoid damage to the tank, tignten the bolts, that fasten te
lid, with a torque no greater than 50 Nm. Use suitable tools for this.
Checking anodes Anodes ensure the protection of the tank by sacrificing themselves. Insufficient anode material may lead to poor protection and, hence, leakage of the tank.
1. Loosen the anodes one by one.
2. Check the diameter of each anode in different places. The diameter must be at least
60% of the original diameter.
3. If the diameter is less than the minimum, the anode must be replaced. Please contact
the supplier/manufacturer for ordering new anodes.
4.1 General warranty
installation and use
If within one year of the original installation date of a water heater supplied by A.O. Smith, following verification, and at the sole discretion of A.O. Smith, an assembly or part (with exclusion of the tank) proves to be defective or fails to function correctly due to manufacturing and/or material defects, then A.O. Smith shall repair or replace this assembly or part.
If within 3 years of the original installation date of a water heater supplied by A.O. Smith, following verification, and at the sole discretion of A.O. Smith, the glass-lined steel tank proves to be leaking due to rust or corrosion occurring on the water side, then A.O. Smith shall offer to replace the defective water heater with an entirely new water heater of equivalent size and quality The warranty period given on the replacement water heater shall be equal to the remaining warranty period of the original water heater that was supplied. Notwithstanding that stated earlier in this article, in the event that unfiltered or softened water is used, or allowed to stand in the water heater, the warranty shall be reduced to one year from the original installation date.
The warranty set out in articles 1 and 2 will apply solely under the following conditions: a. The water heater is installed under strict adherence to A.O. Smith installation instructions for the specific model, and the relevant government and local authority installation and building codes, rules and regulations in force at the time of installation. b. The water heater remains installed at the original site of installation. c. The water heater is used exclusively with drinking water, which at all times can freely circulate (a separately installed heat exchanger is mandatory for heating saline water or corrosive water). d. The tank is safeguarded against harmful scaling and lime build-up by means of periodic maintenance. e. The water temperatures in the heater do not exceed the maximum setting. f. The water pressure and/or heat load do not exceed the maximum values stated on the water heater rating plate. g. The water heater is installed in a non-corrosive atmosphere or environment. h. The water heater is connected to a protected cold supply arrangement, which is: approved by the relevant authority; with sufficient capacity for this purpose; supplying a pressure no greater than the working pressure stated on the water heater; and where applicable by a likewise approved temperature and pressure relief valve, fitted in accordance with installation instructions of A.O. Smith applying to the specific model of water heater, and further in compliance with the government and local authority installation and building codes, rules and regulations.
i. The water heater is at all times fitted with cathodic protection. If sacrificial anodes are
used for this, these must be replaced and renewed when, and as soon as, they are 60% or more consumed. When power anodes are used, it is important to ensure that they continue to work properly.
The warranty set out in articles 1 and 2 will not apply in the event of: a. damage to the water heater caused by an external factor; b. misuse, neglect (including frost damage), modification, incorrect and/or unauthorised use of the water heater and any attempt to repair leaks; c. contaminants or other substances having been allowed to enter the tank; d. the conductivity of the water being less than 125 μS/cm and/or the hardness (alkaline- earth ions) of the water being less than 1.00 mmol/lit e. unfiltered, recirculated water flowing through or being stored in water heater; f. any attempts at repair to a defective water heater other than by an approved service engineer.IT 400 / 500 / 600 / 750 / 1000
The obligations of A.O. Smith pursuant to the specified warranty are limited to free delivery from the warehouse of the replacement assemblies, parts or water heater, respectively. Shipping, labour, installation and any other costs associated with the replacement will not be accepted by A.O. Smith.
A claim on grounds of the specified warranty must be submitted to the dealer from whom the water heater was purchased, or to another authorised dealer for A.O. Smith Water Products Company products. Inspection of the water heater as referred to in articles 1 and 2 shall take place in one of the laboratories of A.O. Smith.
A.O. Smith grants no other warranty or guarantee over its water heaters nor the (assemblies or parts of) water heaters supplied for replacement, other than the warranty expressly set out in this Certificate. Under the terms of the supplied warranty, A.O. Smith is not liable for damage to persons or property caused by (assemblies or parts, or the glass-lined steel tank of) a (replacement) water heater that it has supplied.IT 400 / 500 / 600 / 750 / 1000
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