Moccamaster Cup One - Coffee machine Technivorm - Free user manual and instructions

USER MANUAL Moccamaster Cup One Technivorm

www.technivorm.com2 IMPORTANT SAFEGUARDS HOUSEHOLD TYPE Handmade in the Netherlands The Technivorm Moccamaster factory is centrally located in the heart of the Netherlands and serves customers all over the world. The philosophy of the inventor, Gerard Clement-Smit, to produce high- quality, long-lasting and reliable products, has been guiding the manufacturing of every coffeemaker since 1964. Even today, each coffee brewer is handmade and individually tested in a live situation, using only the finest materials available. Energy efficiency and recyclability play an important role in the design of each Technivorm Moccamaster Coffeemaker. Gerard Clement-SmitFounder of the company and designer of the products.

CONGRATULATIONS ON YOUR PURCHASE

OF THE WORLD’S FINEST FILTER COFFEE BREWER! THE MOCCAMASTER STANDS OUT! The Technivorm Moccamaster Coffeemaker’s advanced brewing technique has earned certifications from the Specialty Coffee Associations of America and Europe (SCAA & SCAE) as well as the European Coffee Brewing Center (ECBC) Seal of Approval. The ECBC approved seal is only awarded to products that have passed the extensive quality control and laboratory testing of the Norwegian Coffee Association. Technivorm Moccamaster is the only manufacturer with ECBC approval for all its household machines. Only coffee brewers that make “the perfect cup,” in compliance with the association’s strict standards and regulations, are approved. WHAT’S IMPORTANT WHEN SELECTING A COFFEE BREWER?

• Temperature (200° F) • Reliability

• Saturation Time (4 to 6 minutes) • Longevity

• Warranty (5 year) • Cleanability3 IMPORTANT SAFEGUARDS

• READ ALL INSTRUCTIONS.

• Check to see if the voltage of the machine matches your main voltage. The machine must be plugged into a socket with safety ground.

• Place the machine on a flat surface in a frost-free room.

• Do not touch hot surfaces. Use handles or knobs.

• Do not place cord, plugs, or brewer in water or other liquids.

• This machine is not fit for use by people (including children) with physical, mental or sensory disabilities, or a lack of knowledge or experience, unless supervised or instructed regarding the use of this machine by a person who is responsible for their safety.

• Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.

• Do not operate brewer with a damaged cord or plug or if the brewer malfunctions or is damaged in any way. Return appliance to the nearest authorized service facility for examination, repair or adjustment.

• Using an accessory not recommended by the manufacturer may cause injury or fire.

• Do not use outdoors.

• Do not let cord hang over edge of table or counter or touch hot surface.

• Do not place on or near a hot gas or electric burner or in a heated oven.

• To disconnect, turn power control to “off” position, then remove plug from wall outlet.

• Do not use appliance for any purpose other than its intended use.

• Do not remove brew-basket or carafe while brewing.

• Do not pour any liquids other than water or recommended cleaning product into water reservoir.

• Always place the lid and mug in the correct position as shown in the descriptive image. Scalding may occur if any of these parts are removed during brewing cycles.

• Unwrap the coffee maker with care and remove all packaging materials. Keep packaging (plastic bags and cardboard) out of reach of children.

• WARNING: Do not remove bottom panel of brewer; doing so will void warranty. No user serviceable parts inside. Repair must be done by authorized personnel only. WHEN USING ELECTRICAL APPLIANCES,

BASIC SAFETY PRECAUTIONS SHOULD ALWAYS

BE FOLLOWED, INCLUDING THE FOLLOWING: HOUSEHOLD TYPE Handmade in the Netherlands The Technivorm Moccamaster factory is centrally located in the heart of the Netherlands and serves customers all over the world. The philosophy of the inventor, Gerard Clement-Smit, to produce high- quality, long-lasting and reliable products, has been guiding the manufacturing of every coffeemaker since 1964. Even today, each coffee brewer is handmade and individually tested in a live situation, using only the finest materials available. Energy efficiency and recyclability play an important role in the design of each Technivorm Moccamaster Coffeemaker.

CONGRATULATIONS ON YOUR PURCHASE

OF THE WORLD’S FINEST FILTER COFFEE BREWER! THE MOCCAMASTER STANDS OUT! The Technivorm Moccamaster Coffeemaker’s advanced brewing technique has earned certifications from the Specialty Coffee Associations of America and Europe (SCAA & SCAE) as well as the European Coffee Brewing Center (ECBC) Seal of Approval. The ECBC approved seal is only awarded to products that have passed the extensive quality control and laboratory testing of the Norwegian Coffee Association. Technivorm Moccamaster is the only manufacturer with ECBC approval for all its household machines. Only coffee brewers that make “the perfect cup,” in compliance with the association’s strict standards and regulations, are approved.4

SAVE THESE INSTRUCTIONS

This symbol alerts you to the risk of fire or electric shock in the accompanying message.This symbol alerts you to important operating and service instructions.

RISK OF FIRE AND ELECTRICAL SHOCK

BEFORE USE Before using your new coffee brewer for the first time, or if the machine has not been used for some time, we recommend first rinsing the water receptacle. Fill the coffee brewer with cold water and operate twice without any coffee.

The short power supply cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. If an extension cord is used, the marked electrical rating of the extension cord must be at least as great as the rating of the coffee brewer. The extension cord must be a grounding type 3 cord. The extension cord should be ar- ranged so it doesn’t drape over the counter or table top where it can be pulled over by children or tripped over. ENVIRONMENTAL RECOMMENDATIONS

• Please discard the filter and coffee grounds by disposing of them in an organic waste container or compost heap. If not available, you may dispose of filters and grounds in normal household waste.

• For environmental concerns, please recycle responsibly. Do not throw away the appliance with the normal household waste, but hand it in at an official collecting point for recycling. By doing this, you help preserve the environment. IMPORTANT SAFEGUARDS MOCCAMASTER www.technivorm.com NOTE: Auto-shut-Off Coffee brewer turns off automatically after the water is transferred.5

SAVE THESE INSTRUCTIONS

This symbol alerts you to important operating and service instructions.

• The brew-basket is specially designed for making one 10 oz. cup of coffee with a contact time according to SCAA, SCAE & ECBC standard.

• Attention: Make sure the brew-basket is clean and the tiny hole at the bottom of the brew-basket is not blocked, to prevent the brew-basket from overflowing. Note: Use the provided small brush to clean the tiny hole in the bottom of the brew-basket.

• Use only No.1 filter paper in the brew-basket. Removable cup-holder

• Place the cup-holder over the black caps on the base, directly under the brew-basket.

• Make sure the cup-holder lays horizontal and stable on the base and is placed over the caps.

• Cup-holder is optional, larger based cups may be used without cup-holder Rotatable Outlet-arm

• Rotate the outlet-arm for easy access the brew-basket. CAUTION: The outlet pipe will be hot directly after brewing. Auto-shut-off system

• The coffee brewer is switched off automatically after the water is transferred to the brew-basket.

• Note: Please allow time for the coffee to flow from the brew-bas- ket into the cup before removal Moccamaster porcelain cup (optional)

• Stylish and practical cups with silicone grip.

• The brew-basket is specially designed for making one 10 oz. cup of coffee with a contact time according to SCAA, SCAE & ECBC standard.

• Attention: Make sure the brew-basket is clean and the tiny hole at the bottom of the brew-basket is not blocked, to prevent the brew-basket from overflowing. Note: Use the provided small brush to clean the tiny hole in the bottom of the brew-basket.

• Use only No.1 filter paper in the brew-basket. Removable cup-holder

• Place the cup-holder over the black caps on the base, directly under the brew-basket.

• Make sure the cup-holder lays horizontal and stable on the base and is placed over the caps.

• Cup-holder is optional, larger based cups may be used without cup-holder Rotatable Outlet-arm

• Rotate the outlet-arm for easy access the brew-basket. CAUTION: The outlet pipe will be hot directly after brewing. Auto-shut-off system

• The coffee brewer is switched off automatically after the water is transferred to the brew-basket.

• Note: Please allow time for the coffee to flow from the brew-bas- ket into the cup before removal Moccamaster porcelain cup (optional)

• Stylish and practical cups with silicone grip.

1. Power switch should be in the off position.

2. Position outlet-arm as shown in the image.

• Attach securely to the silicon gasket at top of the cold water reservoir.

• Remove outlet-arm only for cleaning purposes.

• Push the outlet-arm sideways for easy access to the brew-basket.

3. Fill cold water reservoir to the marked level (10oz),

with fresh cold water.

4. Check the tiny hole in the brew-basket for any obstructions, as this

will result in overflowing of the brew-basket.

• Place a standard Nº 1 paper filter into the brew-basket.

5. Add the appropriate amount of coffee.

• The approved standard for a 10 oz. cup (water up to the level indicat- ed on the water reservoir) is 2 level scoops (4 Tbsp.) of filter ground coffee.

6. Place the brew-basket on the bracket, position outlet-arm in the

center of the brew-basket.

• CAUTION: Scalding may occur if any of these parts are removed dur- ing brew cycle.

7. Cup-holder placement:

• Place the cup-holder over the caps on the base, directly under brew- basket as shown in the image (page 5).

• Place a cup (with a capacity of at least 10 oz.) on the cup holder.

• NOTE: if a larger based cup is desired, cup-holder may be removed.

• We recommend rinsing the cup with hot water to prevent loss of temperature.

8. Switch the power switch to the “on” position; light will illuminate.

9. The brew process will begin quickly; water will boil, rising through

the brewer across the outlet-arm and into the brew-basket. Brew process is complete in about 4 minutes.

10. We recommend disposing of coffee grounds once brew cycle is

complete and rinsing the brew-basket to prevent clogging.

• Note: Use the provided small brush to clean the tiny hole in the bot- tom of the brew-basket.

11. The brewer switches off automatically after transferring the water

from the water reservoir to the brew-basket.

• Note: Please allow some time for the coffee to flow from the brew- basket into the cup before removal. Now enjoy a perfect cup of coffee, brewed to industry standards with your new Technivorm Moccamaster Cup-one! Coffee tastes best immediately after brewing!8 CLEANING & MAINTENANCE Basic Cleaning

• Before cleaning, remove plug from the socket!

• Clean the brewer regularly on the outside with a moist cloth and wipe dry. After each use, hand wash the brew-basket with mild detergent.

• Use a small brush to clean the tiny opening in the bottom of the brew- basket.

• Make sure coffee grounds aren’t left in the brew-basket, as they might clog the tiny hole in the brew-basket.

• Note: Use the provided small brush to clean the tiny hole in the bot- tom of the brew-basket.

• Do not submerge brewer in any liquid

• Cleaning the brewer (inside).

• The brewer needs to be cleaned regularly.

• If used daily it needs to be cleaned every two weeks.

• We recommend Cleancaf® by Urnex®.

• Follow the instructions on the Cleancaf® bag / box. Descaling Your Brewer

• Your coffee brewer must be descaled regularly to maintain optimal performance.

• When mineral deposits build up in the heating element of your Tech- nivorm Moccamaster, it can clog the water flow and affect the brew temperature and saturation time. If not descaled regularly, the brewer can stop working.

• Technivorm Moccamaster recommends descaling your brewer every 80 cycles (easily remembered after every box of 80 count filters) or a minimum of every 3 months.

• We recommend the use of Dezcal™ by Urnex®, follow the instructions on the Dezcal™ package. Anti-Frost Protection and Extended Storage Guidelines.

• Turn the brewer off and remove the electrical plug from outlet.

• Remove outlet-arm, pull it carefully out of the silicon gasket.

• Empty any remaining water within brewer by holding it upside down over the sink.

• Replace the outlet-arm before using the brewer again,

• insert smoothly in the silicon gasket at top of the cold water reservoir. FREQUENTLY ASKED QUESTIONS9 Basic Cleaning

• Before cleaning, remove plug from the socket!

• Clean the brewer regularly on the outside with a moist cloth and wipe dry. After each use, hand wash the brew-basket with mild detergent.

• Use a small brush to clean the tiny opening in the bottom of the brew- basket.

• Make sure coffee grounds aren’t left in the brew-basket, as they might clog the tiny hole in the brew-basket.

• Note: Use the provided small brush to clean the tiny hole in the bot- tom of the brew-basket.

• Do not submerge brewer in any liquid

• Cleaning the brewer (inside).

• The brewer needs to be cleaned regularly.

• If used daily it needs to be cleaned every two weeks.

• We recommend Cleancaf® by Urnex®.

• Follow the instructions on the Cleancaf® bag / box. Descaling Your Brewer

• Your coffee brewer must be descaled regularly to maintain optimal performance.

• When mineral deposits build up in the heating element of your Tech- nivorm Moccamaster, it can clog the water flow and affect the brew temperature and saturation time. If not descaled regularly, the brewer can stop working.

• Technivorm Moccamaster recommends descaling your brewer every 80 cycles (easily remembered after every box of 80 count filters) or a minimum of every 3 months.

• We recommend the use of Dezcal™ by Urnex®, follow the instructions on the Dezcal™ package. Anti-Frost Protection and Extended Storage Guidelines.

• Turn the brewer off and remove the electrical plug from outlet.

• Remove outlet-arm, pull it carefully out of the silicon gasket.

• Empty any remaining water within brewer by holding it upside down over the sink.

• Replace the outlet-arm before using the brewer again,

• insert smoothly in the silicon gasket at top of the cold water reservoir. FREQUENTLY ASKED QUESTIONS Why is my brewer not heating to 200°F? The Technivorm Moccamaster coffeemakers operate on the scientific principle of bringing water to a boil. It is this boiling action that causes the transfer of water to the brew-basket. The brewer is designed to move the proper amount of water (10 oz.) in the correct amount of time (approx. 4 minutes). This is the correct water contact time needed for the proper extraction. What is the total brewing time for my Technivorm? The complete brewing cycle should take about 4 minutes. However, if the coffee brewer is not descaled regularly, the scale/lime buildup could result in a slower brew time or simply cease functioning – the light will be on, but the water transfer will not function until descaled with a product like Dezcal™ by Urnex®. Why doesn’t the Technivorm have a timer? A great cup of coffee starts with cool, fresh, filtered or bottled water and freshly ground or pre-ground packaged coffee to achieve the perfect cup. When water is left in the water reservoir overnight, it is de- pleted of oxygen, which is essential to brewing a perfect cup of coffee. Note: Technivorm Moccamaster is fast; it only takes about 40 seconds to start the brew process, with completion in approx. 4 minutes. Does the brewer automatically “shut o” after a set period? Yes, the brewer turns off automatically after the water is transferred. Note: Please allow time for the coffee to flow from the brew-basket into the cup before removal. Why does this brewer have so many removable parts? Parts that come in contact with coffee have been designed to be removable for cleaning and replacement purposes. Clean equipment is critical to brewing good coffee. How do I order replacement parts? Contact your local retailer for parts, which may also be ordered online at www.moccamaster.com/parts or by calling Technivorm Moccamas- ter Customer Service at 1.855.662.2200. See page 11 for replacement parts.10 Incorrect amount of coffee used in brewing Tiny hole in the bottom is clogged TROUBLE SHOOTING The following table provides solutions for problems you may encounter as you use your Technivorm Moccamaster. If you do not find a solution to your specific problem, or the problem persists after trouble shooting, please contact your retailer or Technivorm Moccamaster Customer Ser- vice at 1.855.662.2200. REPLACEMENT PARTS

• NOTE: Clogging and backing up of water and/or coffee in the brew-basket can occur under any, or a combination of any, of the following conditions: the use of too finely ground coffee, using two or more paper filters or not properly cleaning oils or grounds from the brew-basket, or allowing coffee grounds to spill over the filter. Brewer not working; light not illuminated Power light is on, but brewer is not working. Brew-basket is overflowing* Glass tube in water reservoir is cloudy Brewer needs to be descaled See descaling instruction in manual. Coffee tastes weak or bitter Brew cycle is taking more than 4 minutes to complete. Coffee brewer needs to be descaled See descaling instruction in manual. Water dripping out very slowly. The brewer may be clogged with mineral deposits and needs to be descaled See descaling instruction in manual. No water present Mineral build-up in heating element No water presentNo water present Incorrect grind of coffee Fill the reservoir with cold water Check to ensure brewer is plugged into socket See descaling instructions in manual Rinse the brew-basket assuring the tiny hole in the bottom is free of obstructions. Use the provided brush or tooth pick to remove obstruction. Use 2 level scoops of coffee when brewing a 10 oz. cup (water up to the level indicated on the water reservoir) Please use standard filter grind coffee.

PROBLEM POSSIBLE CAUSE SOLUTION11

The following table provides solutions for problems you may encounter as you use your Technivorm Moccamaster. If you do not find a solution to your specific problem, or the problem persists after trouble shooting, please contact your retailer or Technivorm Moccamaster Customer Ser- vice at 1.855.662.2200. REPLACEMENT PARTS Keep this booklet for future reference. Record the model and date code before using (located on the bottom of your brewer). SAVE YOUR RECEIPT AS PROOF OF PURCHASE. Type Model Serial NuMber purchaSe daTe purchaSe price MODEL: Cup-one CAPACITY: 1 cup, 10 oz Porcelain Mug (Optional) Filter No.1 Coffee-Scoop Lid Brew-Basket Removable Cup-Holder Outlet-Arm Paper

AVAILABILITY . WHERE TO BUY

Replacement parts are available through your local retailer, Online at www.moccamaster.com Or through Technivorm-Moccamaster Custom Service at

This Technivorm Moccamaster, except carafe, is warranted by Technivorm Moccamaster USA to be free from defects in materials and workmanship existing at the time of manufacture and appearing within one of the fol- lowing warranty periods: Five (5) years from the date of original purchase of a NEW BREWER. One (1) year from the date of purchase of a REFURBISHED BREWER. If brewer is proved defective upon inspection by Technivorm-Moccamas- ter USA, it will be repaired or replaced, at Technivorm-Moccamaster USA option, without charge to customer. If replacement product is provided, it will assume the remaining warranty of the original product as described above. This Warranty does not apply to any defects arising from a buyer or user’s misuse of the product, negligence, lack of descaling, failure to follow Technivorm’s instructions, negligent handling, modification, alteration or service unauthorized by Technivorm-Moccamaster USA. If you choose to have someone other than an authorized service center service your brewer, THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID. Any liability is expressly limited to an amount equal to the purchase price paid and all claims for special, incidental or consequen- tial damage are hereby excluded. Unless otherwise specified, Technivorm-Moccamaster USA makes no other warranty of any kind, expressed or implied as to the merchantability or fit- ness of any product for particular purpose. Technivorm-Moccamaster USA expressly disclaims all warranties and conditions not stated in the limited warranty. Technivorm-Moccamaster USA is not liable for any claim made by a third party or made by you for a third party; the Technivorm warranty extends only to the original purchaser and is not transferable to anyone who obtains ownership of the product from the original purchaser at any time. This warranty gives you specific legal rights, and you may also have other legal rights which vary from state to state. Some states do not allow the limitation or exclusion of incidental or consequential damages so the above limitation or exclusion may not apply to you. WARRANTY IS VALID ONLY WITH THE ORIGINAL PROOF OF PURCHASE RECEIPT. If you belief your product is defective, return it to your point of purchase (within first 30 days) or call Technivorm-Moccamas- ter Customer Service at 1.855.662.2200 and request a Return Merchandise Authorization (RMA) number and Service Centre address. Send brewer postage pre-paid, along with proof of purchase and a letter explaining the nature of the claimed defect to: Please keep all packing materials and the original packing box to protect your brewer, should you need to transport it for service. KEEP ORIGINAL SALES RECEIPT AS PROOF OF PURCHASE FOR WARRANTY PURPOSES. WARRANTY

5-YEAR LIMITED WARRANTY

OUT OF WARRANTY PRODUCT SERVICE Call Technivorm-Moccamaster Customer Service at 1.855.662.2200

www.technivorm.com13This Technivorm Moccamaster, except carafe, is warranted by Technivorm Moccamaster USA to be free from defects in materials and workmanship existing at the time of manufacture and appearing within one of the fol-lowing warranty periods:Five (5) years from the date of original purchase of a NEW BREWER.One (1) year from the date of purchase of a REFURBISHED BREWER.If brewer is proved defective upon inspection by Technivorm-Moccamas-ter USA, it will be repaired or replaced, at Technivorm-Moccamaster USA option, without charge to customer. If replacement product is provided, it will assume the remaining warranty of the original product as described above. This Warranty does not apply to any defects arising from a buyer or user’s misuse of the product, negligence, lack of descaling, failure to follow Technivorm’s instructions, negligent handling, modification, alteration or service unauthorized by Technivorm-Moccamaster USA.If you choose to have someone other than an authorized service center service your brewer, THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID. Any liability is expressly limited to an amount equal to the purchase price paid and all claims for special, incidental or consequen-tial damage are hereby excluded.Unless otherwise specified, Technivorm-Moccamaster USA makes no other warranty of any kind, expressed or implied as to the merchantability or fit-ness of any product for particular purpose. Technivorm-Moccamaster USA expressly disclaims all warranties and conditions not stated in the limited warranty. Technivorm-Moccamaster USA is not liable for any claim made by a third party or made by you for a third party; the Technivorm warranty extends only to the original purchaser and is not transferable to anyone who obtains ownership of the product from the original purchaser at any time.This warranty gives you specific legal rights, and you may also have other legal rights which vary from state to state. Some states do not allow the limitation or exclusion of incidental or consequential damages so the above limitation or exclusion may not apply to you.WARRANTY IS VALID ONLY WITH THE ORIGINAL PROOF OF PURCHASE RECEIPT. If you belief your product is defective, return it to your point of purchase (within first 30 days) or call Technivorm-Moccamas-ter Customer Service at 1.855.662.2200 and request a Return Merchandise Authorization (RMA) number and Service Centre address. Send brewer postage pre-paid, along with proof of purchase and a letter explaining the nature of the claimed defect to:Please keep all packing materials and the original packing box to protect your brewer, should you need to transport it for service.KEEP ORIGINAL SALES RECEIPT AS PROOF OF PURCHASE FOR WARRANTY PURPOSES. WARRANTY

PROBLÈME CAUSE POSSIBLE SOLUTION35

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