236DBD - Monitor PACKARD BELL - Free user manual and instructions

USER MANUAL 236DBD PACKARD BELL

1.1 This limited warranty (see "Exclusions" and "Limitations" in Section 2) ("Limited Warranty") confers upon

you specific rights and remedies with regards to Packard Bell. Please read this document carefully, by making a claim under this Limited Warranty, you will be deemed to have understood and accepted its terms. Inde- pendent of this Limited Warranty, you may have different and more expansive rights and remedies against the merchant who sold you the Packard Bell product. This Limited Warranty does not operate to limit such rights. Consumer have legal rights under applicable legislation governing the sale of consumer goods and this warranty does not exclude, limit or suspend any such applicable rights. For example, Consumers have at least a 24 month warranty starting from the date of purchase - independently of what is stated on any warranty cards or other materials.

1.2 Packard Bell warrants any Packard Bell product, including genuine Packard Bell parts and components

(offered as "Options" and/or "Accessories) which have been installed in your Packard Bell product at the time of purchase, (collectively, referred to as "System") first sold to an end-user in a country of the European Economic Area (the "Territorial Scope") to be free from defects in materials and/or workmanship under conditions of normal use for the duration of the warranty period specified on the Limited Warranty card supplied with your System ("Warranty Card"). It is the responsibility of the customers to refuse to accept delivery of any Packard Bell product sold as new when the Packard Bell security seal is broken and notify the seller accordingly. By accepting a Packard Bell product with a broken seal, the customer acknowledges the warranty entitlement of such unit will be different (reduced) vs. the standard Terms and Conditions associated to a sale of a new Packard Bell product.

1.3 Any software supplied with your System, including the operating system, is provided, "As Is". Packard Bell

does not warrant that the operation of any software supplied with your System will be uninterrupted or error-free, or that such software will meet your requirements.

1.4 If you make a claim under this Warranty, Packard Bell will, at its option, repair or replace any defective

System or any parts thereof covered by this Limited Warranty by using new or factory-refurbished parts or Systems. In the event that Packard Bell opts to use factory-refurbished parts or Systems, they will have performance characteristics equal to those of new products. All exchanged parts and Systems replaced under this Limited Warranty will become the property of Packard Bell.

1.5 The warranty period commences on the date of purchase. Your original purchase invoice (sales receipt),

showing the date of purchase of the System, is your proof of the date of purchase.

1.6 Warranty service will be performed based on the primary language used in the EEA country where the

service request is made. Warranty repair services involving language based aspects of your System (e.g., keyboards, software) may not be capable of being performed in any other language(s) than the primary language(s) used in the EEA country where the service request is made.

XCLUSIONS AND LIMITATIONS

This Limited Warranty is subject to the following exclusions and limitations:

This Limited Warranty does not extend to:

2.1.1 any product not manufactured by or for Packard Bell, or first sold to an end-user in a country outside

the Territorial Scope of this Limited Warranty.

2.1.2 any product that has been damaged or rendered defective as a result of

2.1.2.1 use of the System other than for its normal intended use, including, without limitation, failure to use

the System in accordance with the User's Guide that accompanies the System, or any other abuse or neglect with respect to the System;

2.1.2.2 modification of the System including use of parts not manufactured and/or sold by Packard Bell;

2.1.2.3 service or repair by anyone other than Packard Bell or a Packard Bell Authorized Service Provider;

2.1.2.4 improper transportation or packing when returning the System to Packard Bell or a Packard Bell

Authorized Service Provider; or

2.1.2.5 improper installation of third-party products (e.g., memory cards).

2.1.3 loss of any, or damage to, programs, data, or removable storage media. You are responsible for saving

(backing up) any programs, data and/or removable storage media. Please note that Packard Bell may opt to replace the System submitted for warranty services with a remanufactured product of equal quality, and, thus, any data stored by you on your original System may become permanently inaccessible to you.

2.1.4 consumable parts, i.e., parts that require periodic replacement during the normal course of the

System's use, including without limitation, notebook batteries. During the warranty period, a battery will be replaced by Packard Bell if its capacity falls to below 50% of its original capacity.

2.1.5 minor defects of LCD displays occurring in Systems equipped with LCD display technology, provided

that there shall not be more than four (4) defective pixels per million pixels on a given LCD display, and4 - Packard Bell Limited Warranty provided further that, if the display panel is divided into nine (9) equal rectangular areas, there shall be no more than one defective pixel in the central area of the display.

2.2 Limitation and Disclaimer of Warranty

2.2.1 If you make a claim under this Limited Warranty, you are deemed to have agreed that repair, and (upon

availability) replacement, as applicable, under the warranty services described herein, is your sole and exclusive remedy vis-à-vis Packard Bell or any of its corporate affiliates or parent companies with respect to any breach of the Packard Bell Limited Warranty set forth herein.

To report any claims and/or to obtain warranty service, please refer to the contact information set out on your Warranty Card or visit www.packardbell.com Before returning your Packard Bell product to service, please ensure that you have backed up all data and programmes and please delete any confidential, proprietary or personal information or programmes (here- after "Data") from it. Packard Bell is not liable for any loss, damage or disclosure of any Data outside of its control or due to actions or omissions of third parties nor for the restoration or re-installation of any Data.

1-YEAR LIMITED WARRANTY CARD

*Mail-in: Customer ships the unit to Packard Bell’s repair depot. After the repair is complete, Packard Bell ships the unit back to the customer. **Carry-in: Customer brings the unit to a Packard Bell Authorized Service Provider. After the repair is complete, customer picks the unit up. Deutsch HERSTELLERGARANTIE

PRODUCT WARRANTY PERIOD AND TYPE

Desktop Personal Computer 1 Year: Mail-in* or Carry-In** Monitors purchased, on the same invoice or sales receipt, as a peripheral of a Packard Bell desktop PC, will have the same warranty terms as the PC. Notebook / Netbook Personal Computer / Tablet PC 1 Year: Mail-in

GARANTIE DES PRODUITS

PRODUKT OKRES I TYP GWARANCJI

RIBOTA PRODUKTO GARANTIJA

This Limited Warranty confers upon you specific rights and remedies. The law of the country of your residence may give you different and more expansive rights and remedies, and the provisions of this Limited Warranty shall not operate to impair or abridge any rights or remedies you may have under such local laws. Subject to the Limitations and Exclusions described herein, Packard Bell extends the limited warranties set out below. As used in this document, “Packard Bell” refers to the Packard Bell company in the country within the Territorial Scope of this Limited Warranty where your Packard Bell System was first sold to an end-user. If you are not sure which Packard Bell company is responsible, please refer to the Warranty Card accompanying your System.

Packard Bell warrants any Packard Bell computer hardware product (“System”) first sold to an end-user in the Republic of South Africa (the “Territorial Scope”), to be free from defects in materials or workmanship under normal use for the duration of the warranty period as stated on the Limited Warranty card supplied with your System (“Warranty Card”). The warranty period commences on the date of purchase. Your original purchase invoice (sales receipt), showing the date of purchase of the System, is your proof of the date of purchase. This Limited Warranty extends beyond the original purchaser to any lawful successor in interest, provided, however, that anyone claiming under this warranty must, upon request, produce the original purchase invoice to be entitled to warranty services. Packard Bell will, at its option, repair or replace any defective Systems or parts thereof covered by this Limited Warranty with new or factory-refurbished parts or Systems that are equal to new products in performance. All exchanged parts and Systems replaced under this Limited Warranty will become the property of Packard Bell.

2) Parts & Components Limited Warranty

For genuine Packard Bell parts and components that have been purchased in a country falling in the Terri- torial Scope of this Limited Warranty and which have been installed in a System at the time of the original purchase of the System, and that are defined as “Options or Accessories” in the Packard Bell price list in force at the time of the purchase by the original end-user, Packard Bell extends a warranty equal to the warranty in effect with respect to the System in which the parts and components are installed.

3) Media & Software Limited Warranty

Regarding Packard Bell-supplied software accompanying the System, Packard Bell warrants the “hard copy” media, e.g. diskettes, CD-ROMs upon which this software is delivered to be free from defects in materials and workmanship for a period of 180 days after the date of purchase by the end user. In the event that you receive defective media, Packard Bell will replace the defective media at no charge to you. Except for this media warranty, any software is provided “As Is”. Packard Bell does not warrant that the oper- ation of this software will be uninterrupted or error-free, or that this software will meet your requirements. B. W

ARRANTY LIMITATIONS AND EXCLUSIONS

The limited warranties with respect to Systems, Parts & Components, Media & Software, (collectively, “Product” or “Products”) are subject to the following exclusions and limitations:

This Limited Warranty does not extend to:

1.1 any Product not manufactured by or for Packard Bell, or first sold to an end-user in a country outside the

Territorial Scope of this Limited Warranty (except notebooks subject to the “International Traveler Warranty”).

1.2 any Product that has been damaged or rendered defective (a) as a result of use of the Product other than

for its normal intended use, failure to use the Product in accordance with the User’s Guide that accompanies the Product, or other misuse, abuse, or negligence to the Product; (b) by the use of parts not manufactured or sold by Packard Bell; © by modification of the Product; (d) as a result of service by anyone other than Packard Bell or an Packard Bell Authorized Service Provider; (e) by improper transportation or packing when returning the Product to Packard Bell or an Packard Bell Authorized Service Provider; or (f) by improper installation of third-party products (e.g., memory cards); (g) by acts of God (e.g., lightning strikes, flooding); (h) systems damaged by external power faults (e.g. power surges or power spikes). It is the responsibility of the customers to refuse to accept delivery of any Packard Bell product sold as new when the Packard Bell security seal is broken and notify the seller accordingly. By accepting an Packard Bell product with a broken seal, the customer acknowledges the warranty entitlement of such unit will be different (reduced) vs. the standard Terms and Conditions associated to a sale of a new Packard Bell product.

1.3 loss of any, or damage to, programs, data, or removable storage media. You are responsible for saving

(backing up) any programs, data or removable storage media. Please note that Packard Bell may opt to replace the Product submitted for warranty services with a remanufactured Product of equal quality, and, thus, any data stored by you on your original Product may become permanently inaccessible to you.

1.4 consumable parts, i.e., parts that require periodic replacement during the normal course of the Products

usage, including without limitation, notebook batteries.South Africa - 57

1.5 minor defects of LCD displays occurring in Products equipped with LCD display technology, provided

that there shall not be more than four (4) defective pixels per million pixels on a given LCD display, and provided further that, if the display panel is divided into nine (9) equal rectangular areas, there shall be one defective pixel in the central area of the display.

2) Disclaimer of Warranty and Limitations

Except for the limited warranties set forth herein, Packard Bell disclaims all other warranties, expressed or implied or statutory, including but not limited to implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by applicable law are limited to the terms of this Limited Warranty. In no event shall Packard Bell be liable for any incidental, special or consequential damages, including but not limited to loss of business, profits, data or use, whether in an action in contract or tort or based on a warranty, arising out of or in connection with the use or performance of the Product or any Packard Bell-supplied software that accompanies the Product, even if Packard Bell has been advised of the possibility of such damages. You agree that repair, and (upon availability) replacement, as applicable, under the warranty services described herein is your sole and exclusive remedy with respect to any breach of the Packard Bell Limited Warranty set forth herein. C. O

BTAINING WARRANTY SERVICE

Subject to the provisions, exclusions and limitations set forth above, you are entitled to On-site, Carry-In or Fetch-Repair & Return warranty service with respect to your Product as determined in the Warranty Card accompanying your Product. The exercise of such rights is subject to the following terms and conditions:

1. Repair service is available for Product purchased and located within the Territorial Scope of this Limited

Warranty. Claims under this Limited Warranty will be honored only if made within the warranty period spec- ified on the Warranty Card. On-Site repair service is available only in certain geographical areas. Please use the contact information on the Warranty Card to verify that your location is covered by On-Site service. In areas where On-Site service is not available, Packard Bell offers Carry-In service or Fetch-Repair & Return.

2. Consult the Warranty Card for the phone numbers and other contact information, of the Authorized

Service Providers and the Packard Bell Authorized Service Centers in your country.

3. Before contacting Packard Bell, please run the Hardware Diagnostics. This will help us provide you with

better quality support. Please refer to your User’s Guide for instructions. Before returning your Packard Bell product to service, please ensure that you have backed up all data and programmes and please delete any confidential, proprietary or personal information or programmes (here- after "Data") from it. Packard Bell is not liable for any loss, damage or disclosure of any Data outside of its control or due to actions or omissions of third parties nor for the restoration or re-installation of any Data.

4. Please call the Packard Bell technical support number on your Warranty Card for the country you are located

in. Packard Bell will attempt to resolve warranty issues over the telephone and may require your assistance in performing routine diagnostic procedures in connection with this call. Your cooperation will aid in avoiding “no defect found” service interventions and the resulting charges. If Packard Bell determines in the course of the telephone diagnostic procedure that the problem described by you can be remedied by replacing an external component (e.g., keyboard, mouse, speaker, etc.), Packard Bell will ship to you free of charge such replacement component to be installed by you. If telephone resolution is not possible, Packard Bell will then issue you a Repair Authorization Number (“HDA Number”) for Carry-In or Fetch-Repair & Return service to be used as a means of identifying the Product to be repaired. All warranty repairs will be executed on a best endeavor basis.

5. On-Site repair, if your Product is eligible for such service, as determined by the Warranty Card accompa-

nying your Product, will take place at your site. For On-Site warranty service, an Packard Bell or Packard Bell- authorized technician will be dispatched for repair. Packard Bell may require you to use Fetch-Repair & Return or Carry-in service, if the Packard Bell or Packard Bell-authorized technician in his or her reasonable discretion determines that your site is not reasonably accessible of safe for the warranty repairs to be carried out.

6. Carry-In service, if your Product is eligible for such service, as determined by the Warranty Card accompa-

nying your Product, is performed at Packard Bell Authorized Service Centers. If you chose this service option, the Product will be held for pick - up by you at the Packard Bell Authorized Service Centers after the repair service is completed.

7. For Fetch-Repair & Return service, if your Product is eligible for such service, as determined by the

Warranty Card accompanying your Product, Packard Bell will collect and return your product located within 50 Km radius of a main centre, to an Packard Bell Authorized Service Provider as identified by Packard Bell personnel at the time the HDA Number is issued. If you are opting for Fetch-Repair & Return service, you will be informed by Packard Bell personnel on when the courier will collect your system. Packard Bell will return the repaired Product at Packard Bell’s cost within a 50 Km radius of a main centre. If you do not use the freight forwarding services made available to by Packard Bell, you will be liable for any resulting charges. Product located outside of the 50 Km boundary must be carried into an authorized repair centre.

8. If available, you should use the original shipping and packing materials and include a description of the symp-

toms giving rise to your warranty claims. The HDA Number must be placed on the exterior shipping container. If the original packing material is not available the courier will at collection supply packaging material.

9. You must provide Packard Bell with proof of place and date of purchase. (i.e., you must include a copy of

the original sales receipt shipped with the Product).58 - Packard Bell Limited Warranty D.CHARGES If you cause Packard Bell to start the repair of a Product otherwise covered under this Limited Warranty and, Packard Bell reasonably determines that the Product is not defective and that the problem giving rise to your service call was the result of your lacking ability to use the Product, the installation of incompatible software by a party other than Packard Bell, computer viruses, and the like, Packard Bell will charge you a flat fee of ZAR 500 for any Fetch-Repair & Return or Carry-In service call, and a flat fee of ZAR 500 for any On-Site service call.

1-YEAR LIMITED WARRANTY REFERENCE TABLE

The content of the present limited guarantee should not compromise the legal guarantee of the consumer as granted by his national laws. MEA - Middle East and Africa

All Packard Bell Notebook hardware products you purchased from any Packard Bell Authorized Distributors, Resellers and Retailers (Authorized Vendors) in the Middle East, Africa Region (excluding SADC countries) shall be warranted as follows;

(i) Warranty Statement Packard Bell Computer (M.E.) Limited warrants the Packard Bell hardware products (excluding Expendable Parts) described in this Warranty Booklet that are purchased from Packard Bell or an Authorized Vendor in the coverage area, against defects in materials or workmanship under normal use for the warranty periods defined in the Warranty Card. It is the responsibility of the customers to refuse to accept delivery of any Packard Bell product sold as new when the Packard Bell security seal is broken and notify the seller accordingly. By accepting a Packard Bell product with a broken seal, the customer acknowledges the warranty entitlement of such unit will be different (reduced) vs. the standard Terms and Conditions associated to a sale of a new Packard Bell product. Details of the warranty are set forth in the remaining sections. (ii) Warranty Period The warranty period commences on the date of purchase. (iii) Warranty Identification The sales receipt or your purchase invoice showing the date of purchase of Packard Bell Product and duly filled Warranty Instructions, showing the serial number and date of purchase of Packard Bell Product, is the proof of the date of purchase. This Limited Warranty extends beyond the original purchaser to any lawful successor in interest, provided, however, that anyone claiming under this warranty must, upon request, produce the original purchase invoice to be entitled to warranty services (iv) Service Scope Within the warranty period, Packard Bell Authorised Service Provider (ASP) will perform repair or replace- ment of defects in workmanship or parts covered by this warranty in the Coverage area.

2) Parts & Components Limited Warranty

All exchanged parts and products replaced under warranty service will become the property of Packard Bell. Packard Bell reserves the right to replace defective parts with any serviceable used parts that meet the performance specifications of new parts.

PRODUCT WARRANTY PERIOD AND TYPE

Technical Support (Hardware only) 1 Year Software Support 180 days Accessories / Batteries 12 Months: Fetch-Repair & Return

(1) Fetch-Repair & Return Packard Bell will collect the unit from the customer, and after the repair is complete, Packard Bell ships the unit back to the customer. (2)Carry-in: Customer brings the unit to an Packard Bell Authorized Service Provider. After the repair is complete, customer picks the unit up.MEA - Middle East and Africa - 59

3) Media & software Limited Warranty

The following situations are not covered by the warranty: a) Normal wear and tear of the Packard Bell Product. b) Any defects due to repair, modification or damage to the Packard Bell Product performed by anyone other than an ASP. c) Any defect that results directly or indirectly from the use of parts not manufactured or sold by Packard Bell. d) Any defect resulting from operations that are not mentioned in the Packard Bell Product's user guide. e) Minor defects of LCD displays occurring in Products equipped with LCD display technology, provided that there shall not be more than four (4) defective pixels per million pixels on a given LCD display, and provided further that, if the display panel is divided into nine (9) equal rectangular areas, there shall be one defective pixel in the central area of the display. f) Loss or damage of the Original factory settings in the Hard disk. g) Any damage that occurs due to transportation, fall, weather, extreme temperatures, shock, mishandling or other misuse of or negligence to the Packard Bell Product after purchase. h) Any defects due to natural disasters, e.g., fire, flood damage, earthquake and irregular voltage sources.

i) When customers cannot provide the sales receipt or purchase invoice or duly completed Warranty Instruc-

tions for the Packard Bell Product. J) When any alterations whatsoever are made to the Warranty Documents (receipt, invoice or the Warranty Card) regarding without limitation the date of purchase, the customer’s name, the reseller’s name or the serial number. k) This warranty applies to the purchased Packard Bell Product only. This warranty does not extend to Expendable Parts. Expendable Parts are those items that during the normal course of Packard Bell Product usage will require periodic replacement (e.g. Notebook batteries). l) This warranty does not apply to any software preloaded on or otherwise sold with the Packard Bell hard- ware products. All software is provided “as is” and Packard Bell disclaims any and all warranties, express or implied, including but not limited to any implied warranty of non-infringement of third-party rights, merchantability or fitness for a particular purpose. Packard Bell does not warrant that the software will be error free or that the software will meet your requirements. m) Products purchased from any source other than Packard Bell or Authorized Vendor. n) Packard Bell is not responsible for any damage to or loss of any programs, data or removable storage media. You are responsible for saving (backing up) any programs, data or removable storage media. o) If any term in this Booklet is preempted by or contrary to applicable provisions of the local law of the country where the Packard Bell Product was purchased, then such term shall be preempted or superceded to the extent necessary in order to comply with such local law.

2) Disclaimer of Warranty and Limitations

Except for the limited warranties set forth herein, Packard Bell disclaims all other warranties, expressed or implied or statutory, including but not limited to implied warranties of merchantability or fitness for a partic- ular purpose. Any implied warranties that may be imposed by applicable law are limited to the terms of this Limited Warranty. In no event shall Packard Bell be liable for any incidental, special or consequential damages, including but not limited to loss of business, profits, data or use, whether in an action in contract or tort or based on a warranty, arising out of or in connection with the use or performance of the Product or any Packard Bell-supplied software that accompanies the Product, even if Packard Bell has been advised of the possibility of such damages. You agree that repair, and (upon availability) replacement, as applicable, under the warranty services described herein is your sole and exclusive remedy with respect to any breach of the Packard Bell Limited Warranty set forth herein. Some territories, provinces or countries do not allow the exclusion or limi- tation of incidental or consequential damages for consumer products, and some territories, provinces or countries do not allow limitations on how long an implied warranty lasts. In such territories, provinces or coun- tries, the exclusions or limitations of this Warranty may not apply to you. This Warranty gives you specific legal rights. You may also have other rights that vary from jurisdiction to jurisdiction. You are advised to consult the laws of the applicable territory, province or country for a full determination of your rights.

C. OBTAINING WARRANTY SERVICE

If you purchased an Packard Bell Product that is covered by carry-in warranty service (as defined in the Warranty Card), you are entitled to carry-in repair service during the warranty period subject to the following terms and conditions: You must contact an ASP in the country where you purchased the Packard Bell Product or an ASP in another country where you are residing currently, as per information on the Packard Bell website. The ASP will attempt to resolve the warranty issue over the telephone. If telephone resolution is not possible, the ASP may require your assistance in performing routine diagnostic procedures. If warranty60 - Packard Bell Limited Warranty repair is considered necessary, the ASP will then issue you a Return Material Authorization (RMA) number to be used as a means of identifying the Packard Bell Product being returned for servicing. When returning Packard Bell Product to ASP for repairs, please clearly mark the exterior of the shipping package or container with such RMA number for ease of identification. Before returning your Packard Bell product to service, please ensure that you have backed up all data and programmes and please delete any confidential, proprietary or personal information or programmes (here- after "Data") from it. Packard Bell is not liable for any loss, damage or disclosure of any Data outside of its control or due to actions or omissions of third parties nor for the restoration or re-installation of any Data. You must send the defective Packard Bell Product to an ASP by carrying it in or shipping it to the address provided to you by the ASP within 30 days of being issued a RMA. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with transportation of the Packard Bell Product. In addition, it is recommended that you insure the Packard Bell Product shipped or returned. You assume the risk of loss during shipment. D. C HARGES For services which are not solely related to hardware problems covered by the warranty, you will be charged servicing fees by the ASP, including without limitation services relating to the following: Installation / reinstallation of software including factory settings and replacement of the Recovery CD (50€). Installation of accessories card purchased by end-user from third party. Problems relating to “computer viruses”. Problems relating to usage of any software & other support activities. *Please contact ASP for detail information about the applicable service charges.

1-YEAR LIMITED WARRANTY CARD

The content of the present limited guarantee should not compromise the legal guarantee of the consumer as granted by his national laws.

PRODUCT WARRANTY PERIOD AND TYPE