M1031 - Surveillance Camera AXIS - Free user manual and instructions

USER MANUAL M1031 AXIS

AXIS M1031-W Network Camera

About this Document

This document includes instructions for installing the AXIS M1011/M1031 on your network. Previous experience of networking will be beneficial when installing the product.

Legal Considerations

Video and audio surveillance can be prohibited by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes.

This product includes one (1) H.264 decoder license and (1) MPEG-4 decoder license. To purchase further licenses, contact your reseller.

Electromagnetic Compatibility (EMC)

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Re-orient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a different circuit to the receiver. Consult your dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with this unit to ensure compliance with EMC standards. See Radio Transmission Regulatory Information & EMC, on page 87 for more information on this product's compliance with radio frequency and safety standards.

Equipment Modifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Liability

Every care has been taken in the preparation of this document. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and documentation without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material.

RoHS

This product complies with both the European RoHS directive, 2002/95/EC, and the Chinese RoHS regulations, ACPEIP.

WEEE Directive

The European Union has enacted a Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE Directive). This directive is applicable in the European Union member states.

The WEEE marking on this product (see right) or its documentation indicates that the product must not be disposed of together with household waste. To prevent possible harm to human health and/or the environment, the product must be disposed of in an approved and environmentally safe recycling process. For further information on how to dispose of this product correctly, contact the product supplier, or the local authority responsible for waste disposal in your area.

Business users should contact the product supplier for information on how to dispose of this product correctly. This product should not be mixed with other commercial waste. For more information, visit www-axis.com/techsup/.

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database. Search by product, category, or phrases
• report problems to Axis support by logging in to your private support area.

AXIS M1011/-W & AXIS M1031-W Installation Guide

This installation guide provides instructions for installing the AXIS M1011/-W / AXIS M1031-W Network Camera on your network. For all other aspects of using the product, please see the User's Manual, available on the CD included in this package, or from www-axis.com/techsup

Installation steps

1. Check the package contents against the list below.
2. Hardware overview. See page 4.
3. Install the hardware. See page 5.
4. Assign an IP address. See page 6.
5. Set the password. See page 9.
6. Configure the wireless connection. See page 11. (AXIS M1011-W/M1031-W only)

Important!

This product must be used in compliance with local laws and regulations.

Package contents

Item Models/variants/notes
Network Camera AXIS M1011	AXIS M1011-W AXIS M1031-W
Indoor power adaptor (country specific)	PS-H* or PS-V Europe, UK, USA/Japan, Australia, Korea, Argentina, China *power adaptor extension cable 1.8m (5.9ft), PS-H only
Camera stand Including fitted	extension section and 4 mounting screws/plugs
Flexible clamp For shelf mounting
CD	AXIS Network Video Product CD, including product documentation, installation tools and other software
Printed Materials AXIS M1011	M1011-W/M1031-W Installation Guide (this document) Axis Warranty Document

Hardware overview

Please refer to page 15 for details on the connectors and LED indicators.

Install the hardware

IMPORTANT!
AXIS M1011/M1011-W/M1031-W is not approved for outdoor use - the product may be installed in indoor environments only.

Mount the camera

AXIS M1011/M1011-W/M1031-W is shipped with the stand and extension section mounted. Disassemble the stand and, depending on the intended installation, follow these instructions for wall mounting or shelf mounting.

Wall mounting

1. Unscrew the extension section to release the base plate from the stand.
2. Using the supplied screws, fix the base plate to a flat (horizontal or vertical) surface.
3. Attach the stand and optionally the extension section.
4. Attach the camera, adjust the angle and tighten the lock ring.
5. The stand is equipped with a cable tie to secure the cables once connected.

Shelf mounting

1. Position the clamp and tighten the fixing screw securely.
2. Attach the lock ring on the camera to the clamp.
3. Adjust the camera angle and tighten the lock ring.

Connect the cables

1. Connect the camera to the network using a shielded network cable.

AXIS M1011-W/M1031-W: If connecting to a wireless network, the wired connection is temporary in order to configure the camera's wireless settings. See page 11 for more information.

1. Connect the supplied indoor power adaptor to the power connector on the camera.
2. Check that the indicator LEDs indicate the correct conditions. See the table on page 15 for further details. Note that some LEDs can be disabled and may be unlit.
3. Proceed to Assign an IP address, on page 6.

4 Assign an IP address

Most networks today have a DHCP server that automatically assigns IP addresses to connected devices. If your network does not have a DHCP server the AXIS M1011/M1011-W/M1031-W will use 192.168.0.90 as the default IP address.

If you would like to assign a static IP address, the recommended method in Windows is either AXIS IP Utility or AXIS Camera Management. Depending on the number of cameras you wish to install, use the method that best suits your purpose.

Both of these free applications are available on the Axis Network Video Product CD supplied with this product, or they can be downloaded from www-axis.com/techsup

Method Recommended for Operating system
IP AXIS IP Utility See page 7	Single camera Small installations	Windows
AXIS Camera Management See page 8	Multiple cameras Large installations Installation on a different subnet	Windows 2000 Windows XP Pro Windows 2003 Server Windows Vista

Notes:

• If assigning the IP address fails, check that there is no firewall blocking the operation.
• For other methods of assigning or discovering the IP address of the AXIS M1011/M1011-W/ M1031-W, e.g. in other operating systems, see page 14.

AXIS IP Utility - single camera/small installation

AXIS IP Utility automatically discovers and displays Axis devices on your network. The application can also be used to manually assign a static IP address

Note that the computer running AXIS IP Utility must be on the same network segment (physical subnet) as the AXIS M1011/M1011-W/M1031-W.

Automatic discovery

1. Check that the camera is connected to the network and that power has been applied.
2. Start AXIS IP Utility.
3. When the camera appears in the window, double-click it to open its home page.
4. See page 9 for instructions on how to assign the password.

Assign the IP address manually (optional)

1. Acquire an unused IP address on the same network segment as your computer.
2. Select the camera in the list.
3. Click the button Assign new IP address to the selected device and enter the IP address.
4. Click the Assign button and follow the on-screen instructions. Note that the camera must be restarted within 2 minutes for the new IP address to be set.
5. Click the Home Page button to access the camera's web pages.
6. See page 9 for instructions on how to set the password.

AXIS Camera Management - multiple cameras/large installations

AXIS Camera Management can automatically discover multiple Axis devices, show connection status, manage firmware upgrades and set IP addresses.

Automatic discovery

1. Check that the camera is connected to the network and that power has been applied.
2. Start AXIS Camera Management. When the camera appears in the window, right-click the link and select Live View Home Page.
3. See page 9 for instructions on how to set the password.

Assign an IP address in a single device

1. Select AXIS M1011 in AXIS Camera Management and click the Assign IP button
2. Select Assign the following IP address and enter the IP address, subnet mask and default router the device will use.
3. Click the OK button.

Assign IP addresses in multiple devices

AXIS Camera Management speeds up the process of assigning IP addresses to multiple devices, by suggesting IP addresses from a specified range.

1. Select the devices you wish to configure (different models can be selected) and click the Assign IP button.
2. Select Assign the following IP address range and enter the range of IP addresses, the subnet mask and default router the devices will use.
3. Click the OK button.

Set the password

To gain access to the product, the password for the default administrator user root must be set. This is done in the 'Configure Root Password' dialog, which is displayed when the AXIS M1011/M1011-W/M1031-W is accessed for the first time.

To prevent network eavesdropping when setting the root password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).

To set the password via a standard HTTP connection, enter it directly in the first dialog shown below.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click the Create self-signed certificate button.
2. Provide the requested information and click OK. The certificate is created and the password can now be set securely. All traffic to and from the AXIS M1011/M1011-W/M1031-W is encrypted from this point on.
3. Enter a password and then re-enter it to confirm the spelling. Click OK. The password has now been configured.

1. To log in, enter the user name "root" in the dialog as requested Note: The default administrator user name root cannot be deleted.
2. Enter the password as set above, and click OK.

Access the video stream

The Live View page of the network camera is displayed, with links to the Setup tools which allow you to customize the camera.

If required, click Yes to install AMC (AXIS Media Control), which allows viewing of the video stream in Internet Explorer. You will need administrator rights on the computer to do this.

Notes:

• HTTPS (Hypertext Transfer Protocol over Secure Socket Layer) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information.
• The default administrator user root cannot be deleted.
• If the password for root is lost or forgotten, the network camera must be reset to the factory default settings. See Resetting to the Factory Default Settings, on page 16.

AXIS M1011: The installation is now complete.

AXIS M1011-W/M1031-W: Proceed to Configure the wireless connection, on page 11.

Configure the wireless connection

AXIS M1011-W/M1031-W is temporarily connected to the wired network to allow configuration of the camera's wireless settings before connecting to the wireless network. Configuring the camera using an unsecured wireless connection is not recommended, as passphrases and keys are sent in plain text.

Note:

For even greater security, use HTTPS. Once the camera has been connected to the wired network, go to Setup > System Options > Security > HTTPS and refer to the camera's online help for instructions.

Status of Wireless Networks

Go to Setup > Basic Setup > Wireless in the camera's internal web pages.

This list is the result of a network scan. The network the AXIS M1011-W/M1031-W is currently linked to is shown in blue. A network using unsupported security is shown in grey. The following information is provided:

SSID - The name of a wireless network (or ad-hoc device).
Mode - An Access Point (Master) or Ad-Hoc device.
- Security - Shows which type of security the network uses. See below for the supported security types.
- Channel - Shows the wireless channel currently in use.
- Signal strength - Shows the signal strength.
- Bit rate - The current bit rate in Mbit/s. This is only shown for the access point currently in use.

Note:

Access points with a disabled SSID Broadcast will not appear unless the SSID is manually entered.

Wireless Settings

1. Select an access point or ad-hoc device under Status of Wireless Networks, some of the required information will automatically be entered under Wireless Settings.
2. SSID is the name of the selected wireless network. Leave this field blank if AXIS M1011-W/ M1031-W is to access the nearest unsecured network.
3. Network type - select Master to access the network via an access point or Ad-hoc to access any other wireless device and create a local network (see note below).
4. Security - select one of the following methods:

WPA/WPA2-PSK
- WPA-/WPA2-Enterprise - see instructions below
- WEP - see instructions below
- No security (not recommended)

Keys, passphrases and certificates that are used for security must be entered manually. To retrieve the necessary details, contact the Network Administrator for the selected access point or ad-hoc device.

5. Click Save.

Note:

Ad hoc mode allows users to form a wireless LAN without connection via an access point. The camera can, for example, connect point-to-point to a laptop with wireless network support. Ad-hoc connection may be useful in certain installations but is not the recommended method.

WPA-/WPA2-PSK - Enter the required Pre-shared Key for the access point, which can be a hexadecimal number (Manual hex) or a passphrase

WPA-/WPA2-Enterprise - Choose the type of client/server authentication being used by the access point; EAP-TLS.

EAP-TLS

• Identity - Enter the user identity to present to the network
• Private key password - Enter the password for your user identity
• EAPOL version - Select the version used (1 or 2) in your access point
  Certificates - Upload a CA certificate to present to the access point for authentication

WEP

Authentication - Select Open or Shared Key, depending on the method used by your access point. Not all access points have this option, in which case they probably use Open System, which is sometimes known as SSID Authentication.

Key length - This sets the length of the key used for the wireless encryption, 64 or 128 bit. The encryption key length may also be shown as 40/64 and 104/128.

Key type - The available key types depend on the selected access point. The following options are available in the camera:

• Manual - Allows you to manually enter the hex key.
• ASCII - The string must be exactly 5 characters for 64-bit WEP and 13 characters for 128-bit WEP.
• Passphrase - In 64-bit WEP, the Passphrase generates 4 different keys. For 128-bit WEP, only 1 key is generated, which is then replicated for all 4 keys. Key generation is not standardized and can differ from brand to brand. Check that the generated keys are identical to those in your access point - if not, they must be entered manually.

Complete the wireless installation

1. Check that the wireless settings in the camera correspond to the settings in the access point.
2. Disconnect the network cable from the camera.
3. Refresh the web page after 20-30 seconds to confirm the wireless connection. If the camera cannot be accessed, run AXIS IP Utility and select it from the list.

Note:

• To establish communication, the wireless settings must be exactly the same in the camera as in the access point or ad-hoc device.
• Keys, passphrases and certificates that are used for security must be entered manually. Contact your Network Administrator for the requirements for the selected access point or ad-hoc device.
• Wireless settings must always (during installation and at all other times) be configured or changed in the camera first, before changing the settings in the wireless access point. This ensures that the camera is always accessible when making changes.
• SSID (Service Set Identifier) is sometimes written as ESSID (Extended Service Set Identifier).

AXIS M1011-W/M1031-W: The installation is now complete.

Other methods of setting the IP address

The table below shows the other methods available for setting or discovering the IP address. All methods are enabled by default, and all can be disabled.

	Use in operating system	Notes
UPnP™	Windows (ME or XP)	When enabled on your computer, the camera is automatically detected and added to "My Network Places."
Bonjour	MAC OSX (10.4 or later)	Applicable to browsers with support for Bonjour. Navigate to the Bonjour bookmark in your browser (e.g. Safari) and click on the link to access the camera's web pages.
AXIS Dynamic DNS Service	All A free service from	Axis that allows you to quickly and simply install your camera. Requires an Internet connection with no HTTP proxy. See www-axiscam.net for more information.
ARP/Ping	All See below. The command must be issued within 2 minutes of connecting power to the camera.
View DHCP server admin pages	All To view the admin	pages for the network DHCP server, see the server's own documentation.

Set the IP address with ARP/Ping

1. Acquire an IP address on the same network segment your computer is connected to.
2. Locate the serial number (S/N) on the AXIS M1011/M1011-W/M1031-W label.
3. Open a command prompt on your computer and enter the following commands:

Windows syntax: Windows example:
arp -s <IP Address> <Serial Number>ping -l 408 -t <IP Address>	arp -s 192.168.0.125 00-40-8c-18-10-00ping -l 408 -t 192.168.0.125
UNIX/Linux/Mac syntax: UNIX/Linux/Mac example:
arp -s <IP Address> <Serial Number> temp ping -s 408 <IP Address>	arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

1. Check that the network cable is connected to the camera and then start/restart the camera, by disconnecting and reconnecting power.
2. Close the command prompt when you see 'Reply from 192.168.0.125: ...' or similar.
3. In your browser, type in http:// in the Location/Address field and press Enter on your keyboard.

Notes:

• To open a command prompt in Windows: from the Start menu, select Run... and type cmd. Click OK.
• To use the ARP command on a Mac OS X, use the Terminal utility in Application > Utilities.

Unit connectors

Network connector - RJ-45 Ethernet connector. Shielded cables recommended.

Power connector - Mini DC connector 5.0-5.1V DC, Max 1.5A. Center pin+.

LED indicators

LED Color	Indication
Network	Green	Steady for connection to a 100 Mbit/s network. Flashes for network activity.
	Amber	Steady for connection to 10 Mbit/s network. Flashes for network activity.
	Unlit No net	work connection.
Status Green Steady green for normal operation. Note: The Status LED can be configured to be unlit during normal operation, or to flash only when the camera is accessed. To configure, go to Setup > System Options > LED. See the online help files for more information.
			Amber Steady during startup, during reset to factory default or when restoring settings.
			Red Slow flash for failed upgrade.
Power Green Normal operation.
			Amber Flashes green/amber during firmware upgrade.
Wireless Unlit Wired mode.
			Green Steady for connection to a wireless network. Flashes for network activity.
			Red Steady for no wireless network connection. Flashes when scanning for wireless networks.

AXIS M1031-W only

AXIS M1031-W is equipped with the following:

PIR sensor - a passive infrared sensor that measures infrared light from passing objects in its field of view. If configured to do so, the camera can automatically switch on the light when triggered by the PIR sensor. Sensitivity range up to 5m (16ft).

Light - the white illumination LED can be configured to be triggered by the PIR sensor or via the web pages under Setup > Live View Config > Light buttons. Note that the light is designed for temporary use and should not be permanently lit.

Microphone/ speaker for half duplex audio.

For more information, see the AXIS M1011/M1011-W/M1031-W User's Manual located on the Axis web site at www-axis.com or on the Axis Network Video Product CD.

Resetting to the Factory Default Settings

This will reset all parameters, including the IP address, to the Factory Default settings:

1. Disconnect power from the camera.
2. Press and hold the Control button and reconnect power.
3. Keep the Control button pressed until the Power indicator flashes amber (this may take up to 15 seconds).
4. Release the Control button. When the Power indicator displays green (which can take up to 1 minute) the process is complete and the camera has been reset.
5. Re-assign the IP address, using one of the methods described in this document.

It is also possible to reset parameters to the original factory default settings via the web interface.

For more information, please see the online help or the user's manual.

Accessing the camera from the Internet

Once installed, your AXIS M1011/M1011-W/M1031-W is accessible on your local network (LAN). To access the camera from the Internet, network routers must be configured to allow incoming traffic, which is usually done on a specific port

• HTTP port (default port 80) for viewing and configuration
• RTSP port (default port 554) for viewing H.264 video streams

Please refer to the documentation for your router for further instructions. For more information on this and other topics, visit the Axis Support Web at www-axis.com/techsup

Further information

The user's manual is available from the Axis Web site at www-axis.com or from the Axis Network Video Product CD supplied with this product.

Tip! Visit www-axis.com/techsup to check if there is updated firmware available for the AXIS M1011/M1011-W/M1031-W. To see the currently installed firmware version, see Setup > About in the camera's web pages.

AXIS M1011/-W &t AXIS M1031-W Guide d'installation

AXIS M1031-W Wandmontage

AXIS M1031-W Regalmontage

Radio Transmission Regulatory Information & EMC

This equipment generates and radiates radio frequency energy, and must be installed and operated while maintaining a minimum body-to-camera distance of 3 feet (1 meter).

If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Re-orient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a different circuit to the receiver. Consult your dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with this unit to ensure compliance with EMC standards.

Tested to comply with FCC Standards FOR HOME OR OFFICE USE. This product must be installed and used in strict accordance with the instructions given in the user documentation. This Axis product complies with the following radio frequency and safety standards:

AXIS M1011

USA - This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his/her own expense will be required to take whatever measures may be required to correct the interference.

Canada - This Class B digital apparatus complies with Canadian ICES-003.

Europe - C E This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022, and the requirements for immunity according to EN55024 residential and commercial industry.

Japan - This is a class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.

Australia - This electronic device meets the requirements of the Radio communications (Electromagnetic Compatibility) Standard AS/NZS CISPR22:2002

AXIS M1011-W/M1031-W (Wireless)

USA - Federal Communications Commission FCC

This device complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions:

(1) This device may not cause harmful interference
(2) This device must accept any interference that may cause undesired operation.

Canada - This device complies with RSS-210 of Industry Canada. Operation is subject to the following conditions:

(1) This device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.

Europe - EU Declaration of Conformity. This device complies with the requirements of the R&TTE Directive 1999/5/EC with essential test suites as per standards:

EN 301 489 General EMC requirements for radio equipment,

ETS 300 328 Technical requirements for radio equipment.

Japan - This product complies with Technical Regulations Conformity Certification of Specified Radio equipment.

Australia - This electronic device meets the requirements of the Radio communications (Electromagnetic Compatibility) Standard AS/NZS 4771.

Installation Guide Ver.1.10

AXIS M1011/-W/M1031-W Printed: February 2009

^ 念 Axis Communications AB, 2008-2009 Part No. 34807