WCVH4800KWW - Machine à laver GE - Free user manual and instructions

USER MANUAL WCVH4800KWW GE

Consumer Support Consumer Support . . . . . . . . . . Back CoverWarranty (Canada) . . . . . . . . . . . . . . . . . . 23Warranty (U.S.) . . . . . . . . . . . . . . . . . . . . . . 22 Owner’s Manual &

Installation Instructions Write the model and serial numbers here:Model # __________________Serial # __________________You can find them on a label insidethe door. As an ENERGY STAR

® partner, GE has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency. Laveuses

La sección en español empieza en la página 49 WCVH4800KWCVH4815K■ Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanentdamage and invalidate the warranty.■ Properly ground washer to conform with all governingcodes and ordinances. Follow details in InstallationInstructions. IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

For your safety, the information in this manual must be followed to minimize the risk

of fire or explosion, electric shock, or to prevent property damage, personal injury or

The instructions in this manual and all other literature included with this washer are

not meant to cover every possible condition and situation that may occur. Good, safe

practices and caution MUST be applied when installing, operating and maintaining

WATER HEATER SAFETY Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes. Do this before using any electricalappliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process. PROPER INSTALLATION This washer must be properly installed and located in accordance with the Installation Instructions before it is used. ■ Keep the area underneath and around yourappliances free of combustible materials such as lint, paper, rags and chemicals.■ Do not leave the washer door open. An open doorcould entice children to hang on the door or crawlinside the washer.■ Close supervision is necessary if this appliance isused by or near children. Do not allow children toplay on, with or inside this or any other appliance.■ Keep all laundry aids (such as detergents, bleaches,etc.) out of the reach of children, preferably in alocked cabinet. Observe all warnings on containerlabels to avoid injury.■ Never climb on or stand on the washer top. YOUR LAUNDRY AREA

Consumer Support Troubleshooting Tips

Operating Instructions

Consumer SupportTroubleshooting Tips

Operating Instructions

Instructions ■ Never reach into washer while it is moving. Wait until the machine has completely stopped

before opening the door. ■ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover.

Mixing different chemicals can produce a toxic

gas which may cause death. ■ Do not wash or dry articles that have been cleaned in, washed in, soaked in or spotted

with combustible or explosive substances (such as

wax, oil, paint, gasoline, degreasers, dry-cleaning

solvents, kerosene, etc.) which may ignite or

explode. Do not add these substances to the

wash water. Do not use or place these substances

around your washer or dryer during operation. ■ The laundry process can reduce the flame retardancy of fabrics. To avoid such a result,

carefully follow the garment manufacturer’s

wash and care instructions. ■ To minimize the possibility of electric shock, unplug this appliance from the power supply

or disconnect the washer at the building’s

distribution panel by removing the fuse or

switching off the circuit breaker before attempting

any maintenance or cleaning. NOTE: Pressing the

power button does NOT disconnect the appliance

from the power supply. ■ Never attempt to operate this appliance if it is damaged, malfunctioning, partially

disassembled, or has missing or broken parts,

including a damaged cord or plug. ■ Do not slam the washer door closed. Do not try to force the door open when locked (LOCKED

indicator ON). This could result in damage to

the washer. ■ The washer is equipped with an over-temperature detection system. The motor will stop if it

becomes overheated. The washer will turn off the

motor for 2 minutes to cool down. If the motor is

still too hot after 2 minutes, the washer will repeat

the cool-down a total of 3 times. If the motor

remains too hot after 3 cool-downs, the washer

will be paused until it is manually started again.

WHEN USING THE WASHER ■ Turn off water faucets to relieve pressure on hoses and valves and to minimize leakage

if a break or rupture should occur. Check

the condition of the fill hoses; they should

be replaced every 5 years. ■ Before discarding a washer, or removing it from service, remove the washer door to prevent

children from hiding inside. ■ Do not attempt to repair or replace any part of this appliance unless specifically recommended

in this Owner’s Manual, or in published user-repair

instructions that you understand and have the

skills to carry out. ■ Do not tamper with controls.

WHEN NOT IN USE READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS Use this

GEAppliances.comAbout the washer control panel.

4 You can locate your model number on a label inside the door. Consumer Support Troubleshooting Tips

Operating Instructions

Power Press to “wake up” the display. If the display is active, press to put the washer into standby mode. NOTE: Pressing POWER does not disconnect the appliance from the power supply.

WARNING! To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Quick Start

If the screen is dark, press the POWER button to “wake up” the display.Press the POWERbutton.Select a wash cycle. (Defaultsare set for each wash cycle.These default settings can bechanged. See Control settingsfor more information.)If you selected a wash cycle, press the START/PAUSE button. 3

Consumer SupportTroubleshooting TipsOperating Instructions

Control settings. GEAppliances.com

The wash cycles are optimized for specific types of wash loads. The chart below will help you match

the wash setting with the loads. The Gentle Wash

lifters lightly tumble the clothes into the water and

detergent solution to clean the load.

WHITES/ For heavily to lightly soiled white cottons, household linens, work and play clothes.

HEAVY DUTY COLORS/NORMAL For heavy to lightly soiled colorfast cottons, household linens, work and play

WRINKLE FREE For Easy Care and permanent press items.

ACTIVE WEAR For active sports, exercise and some casual wear clothes. Fabrics include modern

technology finishes and fibers such as spandex, stretch and microfibers.

DELICATES For lingerie and special-care fabrics with light to normal soil. Provides gentle

tumbling and soak during wash and rinse.

HANDWASH For items labeled hand-washable with light soils. Provides gentle rocking to mimic

the handwashing action.

SPEED WASH For lightly soiled items that are needed in a hurry. Cycle time is approximately

30 minutes, depending on selected options.

RINSE & SPIN To quickly rinse out any items at any time.

DRAIN & SPIN Drain and spin at any time.

BASKET CLEAN To clean drum and reduce odor.

NOTE: Basket Clean is a special cycle used to clean the washer drum and reduce

odor. DO NOT add garments to this cycle. Remove detergent cup and add one cup

of bleach or other commercially available product manufactured for this purpose,

Washing Machine Cleaner.

2Consumer Support Troubleshooting Tips

Operating Instructions

Changing the SOIL level increases or decreases the wash time to remove different amounts of soil.

To change the SOIL level, press the SOIL level button until you have reached the desired setting.

You can choose between Extra Light, Light, Normal, Heavy or Extra Heavy soil.

Changing the SPIN setting changes the final spin speed of the cycles. Always follow the garment

manufacturer’s care label when changing the SPIN setting.

To change the SPIN setting, press the SPIN setting button until you have reached the desired

setting. You can choose between No Spin, Low, Medium, High or Extra High Spin. Higher spin

speeds are not available on certain cycles, such as Delicates.

Higher spin speeds remove more water from the clothes and will help reduce dry time, but may

also increase the possibility of setting wrinkles on some fabrics.

Adjust to select the proper water temperature for the wash cycle. The rinse water is always cold

to help reduce energy usage and reduce setting of stains and wrinkles.

Follow the fabric manufacturer’s care label when selecting the wash temperature.

To change the wash temperature, press the TEMP button until you have reached the desired

setting. You can choose between Tap Cold, Cold, Warm, Hot or Sanitize. The Sanitized wash

temperature is not available on certain cycles, such as Delicates.

When selecting the Sanitize wash temperature, the washer increases the water temperature to

sanitize and kill more than 99% of many common bacteria found in home laundry. The sanitize

wash temperature is only available on the Whites/Heavy Duty wash cycle. For best results, select

the heavy soil setting when using the Sanitize wash temperature setting.

Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and

unlock the door. This function can be used to add garments during a cycle. Press again to restart

NOTE: If the washer is paused and the cycle is not restarted within 15 minutes, the current wash

cycle will be cancelled.

NOTE: In some cases the washer will drain first, then unlock the door when it is paused.

NOTE: The washer performs automatic system checks after pressing the START/PAUSE button.

Water will flow in 45 seconds or less. You may hear the door lock and unlock before water flows;

Control settings.Consumer SupportTroubleshooting TipsOperating Instructions

When the light is “on,” the washer will

beep at the end of the cycle and every

time you press a button on the control

To turn the signal off, press the SIGNAL

button and the light will go off.

Use an extra rinse when additional

rinsing is desired to remove excess dirt

and detergent from soiled loads.

Use to delay the start of your washer.

1. Choose your wash cycle and any

2. Press DELAY START button. You can

change the delay time in 1-hour

increments (up to 18 hours) each time

you press the DELAY START button.

Stop pressing the button when your

desired time is displayed.

3. Press the START/PAUSE button to start

The countdown time will be shown in the

ESTIMATED TIME REMAINING display.

■ If the door is opened while the washer

is in DELAY, the countdown time will

continue to count down the delay

time. If the door is not closed and the

countdown time expires, the cycle will

not start until the door is closed and

the START/PAUSE button is pressed.

■ You can delay the start of a washer

cycle up to 18 hours.

The light on the button will light up when

You can lock the controls to prevent

any selections from being made. Or

you can lock or unlock the controls

after you have started a cycle.

Children cannot accidentally start

the washer by touching pads with

this option selected.

To lock the washer, press and hold

the TEMP and SPIN buttons together

To unlock the washer controls, press

and hold the TEMP and SPIN buttons

together for 3 seconds. A sound is

made to indicate the lock/unlock status.

The control lock icon on the display will

light up when it is on.

NOTE: The POWER button can still be

used when the machine is locked.

To save a favorite cycle, set the desired

settings for wash cycle, soil level, spin

speed and wash temp settings and

hold down the MY CYCLE button for

3 seconds. A beep will sound to indicate

the cycle has been saved.

To use your custom cycle, press

the MY CYCLE button before washing

To change the saved cycle, set

the desired settings and hold down

the MY CYCLE button for 3 seconds.

NOTE: When using MY CYCLE,

wash options cannot be modified

after the cycle has been started.

NOTE: If you change wash options

with MY CYCLE before starting the cycle,

the MY CYCLE light will turn off and you

will be returned to the base cycle.

7The Fabric Softener Compartment

If desired, pour the recommended

amount of liquid fabric softener into the

compartment labeled “FABRIC SOFTENER.”

Use only liquid fabric softener in the

Dilute with water to the maximum fill line.

Do not exceed the maximum fill line.

Overfilling can cause early dispensing of

the fabric softener, which could stain

Operating Instructions

About the washer features.

The Dispenser Drawer

Slowly open the dispenser drawer by

pulling it out until it stops.

After adding laundry products, slowly close

the dispenser drawer. Closing the drawer

too quickly could result in early dispensing

of the bleach, fabric softener or detergent.

You may see water in the bleach and fabric

softener compartments at the end of the

cycle. This is a result of the

flushing/siphoning action and is part of the

normal operation of the washer.

Use only HE High-Efficiency

The Liquid Bleach Compartment

If desired, measure out the recommended

amount of liquid bleach, not to exceed

1/3 cup (80 ml) and pour into the right

compartment labeled “LIQUID BLEACH”

marked with this symbol .

It is recommended to use High-Efficiency

(HE) bleach in this front-load washer.

Do not exceed the maximum fill line.

Overfilling can cause early dispensing of

the bleach which could result in damaged

NOTE: Do not use powdered bleach in the

The Detergent Compartment

■ Only use high-efficiency detergent

in this washer. Use the detergent

manufacturer’s recommended

amount. DO NOT fill above the

The detergent compartment is in the left

side of the dispenser drawer. The detergent

cavity (cup removed) is used for powder

detergent, and the detergent cup is used

for liquid detergent.

■ Powder Detergent – Remove the

detergent cup and pour the suggested

amount of powder detergent into the

■ Liquid Detergent – Leave the detergent

detergent into the cup. Do not fill above

■ Add measured detergent to the left

detergent compartment of the

■ Detergent is flushed from the dispenser

at the beginning of the wash cycle.

Either powdered or liquid high-

efficiency detergent can be used.

■ Detergent usage may need to be

adjusted for water temperature, water

hardness, size and soil level of the load.

Avoid using too much detergent in your

washer since it can lead to oversudsing

and detergent residue being left on the

Liquid Bleach Compartment

Fabric Softener CompartmentConsumer SupportTroubleshooting TipsOperating Instructions

Loading and using the washer.

Always follow fabric manufacturer’s care label when laundering. GEAppliances.com

The wash drum may be fully loaded with loosely

added items. Do not wash garments containing

flammable materials (waxes, cleaning fluids, etc.).

To add items after the washer has started, press

START/PAUSE and wait until the door is unlatched.

The washer may take up to 30 seconds to unlock

the door after pressing START/PAUSE, depending

on the machine conditions. Do not try to force open

the door when it is locked. After the door unlocks,

open gently. Add items, close the door and press

START/PAUSE to restart.

Colors WhitesLights Darks Soil HeavyNormalLight Fabric DelicatesEasy CareSturdy Cottons Lint Lint ProducersLint Collectors ■ Combine large and small items in a load. Load large items first. Large items should not be more than

half the total wash load.

■ Washing single items is not recommended. This may cause an out-of-balance load. Add one or two

■ Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load.

■ Sort dark-colored clothes from light-colored clothes to prevent dye transfer. This is a high-efficiency

washer, so it uses less water, making dye transfer more common.

9Care and Cleaning/General Maintenance

Exterior: Immediately wipe off any spills. Wipe with damp cloth. Wipe or dust spills or washing

compounds with a damp cloth. Washer control panel and finishes may be damaged by some laundry

pretreatment and stain remover products. Apply these products away from the washer. The fabric may

then be washed and dried normally. Damage to your washer caused by these products is not covered

by your warranty. Do not hit surface with sharp objects.

Interior: Dry around the washer door opening, flexible gasket (including attached hoses) and door glass.

These areas should always be clean to ensure a watertight seal.

It is recommended to rinse the washer at least once per month with 1 cup of bleach (or other

commercially available product manufactured for this purpose, such as Tide

Washing Machine Cleaner)

poured into the bleach section of the dispenser (no clothes) using the BASKET CLEAN cycle (found in

the WASHER cycles menu).

Moving and Storage: Ask the service technician to remove water from drain pump and hoses.

Do not store the washer where it will be exposed to the weather. When moving the washer,

the tub should be kept stationary by using the shipping bolts removed during installation.

See Installation Instructions in this manual. If these parts are not available, they can be ordered

by visiting our Website at GEAppliances.com or by calling 800.GE.CARES.

Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather

will be below freezing.

Due to the nature of the front-load washer, it is sometimes

possible for small articles to pass to the pump. The washer

has a filter to capture lost items so they are not dumped to

the drain. To retrieve lost items, clean out the pump filter.

1. With a knife or slotted screwdriver, pry open the door on

the bottom right of the front of the unit.

2. Twist the small white cap counterclockwise a quarter turn

and unhook the small rubber hose. Pull the hose out of the

hole and remove the white drain hose plug above a small

pan to capture any water that may drain. Drain the excess

3. Unscrew the pump filter. Rinse. Replace.

4. Close the access door.

Consumer Support Troubleshooting Tips

Operating Instructions

Loading and using the washer.

Cleaning the Door Gasket

Open the washer door. Using both hands, press down the door gasket.

Remove any foreign objects if found trapped inside the gasket. Make sure

there is nothing blocking the holes behind the gasket.

While holding down the door gasket, inspect the interior of the gasket

by pulling it down with your fingers. Remove any foreign objects if found

trapped inside this gasket. Make sure there is nothing blocking the holes

When you are finished cleaning the door gasket, remove your hands and

the gaskets will return to the operating position.Dispenser Drawer Area: Detergent and fabric softener may build up

in the dispenser drawer. Residue should be removed once or twice a month.

■ Remove the drawer by first pulling it out until it stops. Then reach back into

the rear center of the drawer cavity and press down firmly on the lock tab,

pulling out the drawer.

■ Remove all cups and inserts from the dispenser drawer. Rinse the inserts, cups

and drawer with hot water to remove traces of accumulated laundry products.

■ To clean the drawer opening, use a small brush to clean the recess.

Remove all residue from the upper and lower parts of the recess.

■ Return inserts to the proper compartments. Replace the dispenser drawer.

■ To reduce buildup in the Dispenser Drawer area:

Use only HE High-Efficiency

Lock tab is visible only after

drawer has been pulled out

Always follow fabric manufacturer’s care label when laundering. GEAppliances.com

Consumer SupportTroubleshooting Tips

Operating Instructions

11Loading and using the washer.

WASH LABELS BLEACH LABELS Below are fabric care label “symbols” that affect the clothing you will be laundering.

Operating Instructions

InstructionsIf you have any questions, call 800.GE.CARES (800.432.2737) or visit our Website at:

In Canada, call 1.800.561.3344 or visit www.GEAppliances.ca BEFORE YOU BEGIN Read these instructions completely and carefully. •

IMPORTANT – Save these instructions for local inspector’s use. •

IMPORTANT – Observe all governing codes and ordinances. •

Note to Installer – Be sure to leave these instructions with the Consumer.• Note to Consumer – Keep these instructionsfor future reference.• Skill level – Installation of this appliance requiresbasic mechanical and electrical skills.• Completion time – 1-3 hours• Proper installation is the responsibility of the installer. • Product failure due to improper installation is notcovered under the Warranty. WARNING • This appliance must be properly grounded andinstalled as described in these Installation Instructions.• Do not install or store appliance in an area where it will be exposed to water/weather. See Location of Your Washer section.• NOTE: This appliance must be properly grounded, and electrical service to the washer must conform with local codes and ordinances and the latest edition of the National ElectricalCode, ANSI/NFPA 70. FOR YOUR SAFETY:

TOOLS REQUIRED FOR WASHER INSTALLATION ❏ Wrench (provided)❏ Channel-lock adjustable pliers❏ Carpenter’s level❏ Water Hoses (2) PARTS SUPPLIED ❏ Wrench❏ Hose Guide❏ Hose Fittings (4)❏ Detergent Cup❏ Shipping BoltHole Covers (5) Installation Washer

WCVH4800 and WCVH481514

Installation Instructions

LOCATION OF YOUR WASHER Do Not Install the Washer:

1.In an area exposed to dripping water or outside

weather conditions. The ambient temperature

should never be below 60°F (15.6°C) for proper

2.In an area where it will come in contact with curtains

3.On carpet. The floor MUST be a hard surface with

a maximum slope of 1/2″ per foot (1.27 cm per

30 cm). To make sure the washer does not vibrate

or move, you may have to reinforce the floor.

NOTE: If floor is in poor condition, use 3/4″ impregnated

plywood sheet solidly attached to existing floor covering.

Minimum Installation Clearances

• When installed in alcove: Sides, Rear,

• When installed in closet: Sides, Rear,

Top = 0″ (0 cm), Front = 1″ (2.54 cm)

• Closet door ventilation openings required:

2 louvers each 60 square in. (387 cm

(7.6 cm) from top and bottom of door

CONTRACTOR DIMENSIONS BACK

21” (533 mm)6.25”(159 mm) 4”

(102 mm)29.75”(756 mm)27.75”(705 mm)UNPACKING THE WASHER WARNING: Recycle or destroy the carton

and plastic bags after the washer is unpacked. Make

materials inaccessible to children. Children might use

them for play. Cartons covered with rugs, bedspreads

or plastic sheets can become airtight chambers causing

1. Cut and remove all packaging straps.

2. While it is in the carton, carefully lay the washer on its

side. DO NOT lay the washer on its front or back.

3. Turn down the bottom flaps. Remove all base packaging

including the styrofoam base.

4. Carefully return the washer to an upright position and

remove the carton by lifting it upward.

5. Carefully move the washer to within 4 feet (122cm)

of the final location.

6. Remove the following from the back side of the washer:

5 plastic spacers (including rubber grommets)

7. Insert shipping bolt hole covers into shipping bolt holes.

• Failure to remove the shipping braces can cause

the washer to become severely unbalanced.

• Save all bolts for future use.

• If you must transport the washer at a later date, you must

reinstall the shipping support hardware to prevent shipping

damage. Keep the hardware in the plastic bag provided.

Installation Instructions

UNPACKING THE WASHER (cont.)16

Installation Instructions

ELECTRICAL REQUIREMENTS CIRCUIT – Individual, properly polarized and grounded

15-amp branch circuit fused with 15-amp, time-delay fuse

POWER SUPPLY – 2-wire, with ground, 120-volt,

single-phase, 60-Hz, Alternating Current.

OUTLET RECEPTACLE – Properly

grounded 3-prong receptacle to be

located so the power supply cord

is accessible when the washer is

in an installed position.

WARNING: Improper connection of the

equipment-grounding conductor can result in a risk

of electrical shock. Check with a licensed electrician

if you are in doubt as to whether the appliance is

1. The washer MUST be grounded. In the event of

malfunction or breakdown, grounding will reduce

the risk of electrical shock by providing a path of least

resistance for electrical current.

2. Since your washer is equipped with a power supply

cord having an equipment-grounding conductor and

a grounding plug, the plug MUST be plugged into an

appropriate, copper-wired receptacle that is properly

installed and grounded in accordance with all local

codes and ordinances or in the absence of local codes,

with the National Electrical Codes, ANSI/NFPA 70 (latest

edition). If in doubt, call a licensed electrician. DO NOT

cut off or alter the grounding prong on the power supply

cord. In situations where a two-slot receptacle is present,

it is the owner’s responsibility to have a licensed

electrician replace it with a properly grounded

three-prong, grounding-type receptacle.

Read these instructions completely

GROUNDING REQUIREMENTS WATER SUPPLY REQUIREMENTS Hot and cold water faucets MUST be installed within

42 inches (107 cm) of your washer’s water inlet. The faucets

MUST be 3/4″ (1.9 cm) garden hose-type so inlet hoses can

be connected. Water pressure MUST be between 10 and 120

pounds per square inch. Your water department can advise

you of your water pressure. The hot water temperature

should be set to deliver water at 120° to 140°F (48°–60°C)

to provide proper Automatic Temperature Control (ATC)

1. Drain capable of eliminating 17 gals (64.3 L) per minute.

2. A standpipe diameter of 1-1/4″ (3.18 cm) minimum.

3. The standpipe height above the floor should be:

Minimum height: 30″ (76 cm)

Maximum height: 96″ (244 cm)

To achieve a drain height above 58″ (147 cm), to a

maximum of 96″, a service kit must be purchased

through GE Service (WH49X301).

NOTE: The drain hose attached to the washer can reach

a 58″-high standpipe. For a higher standpipe, contact an

authorized parts distributor.

BACK WARNING—TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK AND PERSONAL INJURY:

• DO NOT USE AN EXTENSION CORD OR AN ADAPTER PLUG WITH THIS APPLIANCE.

Washer must be electrically grounded in accordance

with local codes and ordinances or, in the absence

of local codes, in accordance with the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70.

30” (76 cm) Min.INSTALLING THE WASHER

1. Run some water from the hot and cold faucets to flush

the water lines and remove particles that might clog

the water valve screens.

2. Remove the inlet hoses from the plastic bag. Remove

black rubber washers from bag and insert into hose fitting

before connecting to unit.

Carefully connect the inlet

hose marked HOT to the

outside “H” outlet of the

water valve. Tighten by hand;

then tighten another 2/3 turn

with pliers. Carefully connect

the other inlet hose to the

inside “C” outlet of the water

valve. Tighten by hand; then

tighten another 2/3 turn with pliers. Do not cross-thread

or overtighten these connections.

4. Connect the inlet hose ends to the HOT and COLD water

faucets tightly by hand; then tighten another 2/3 turn

with pliers. Turn the water on and check for leaks.

5. Carefully move the washer to its final location. Gently rock

the washer into position. It is important not to damage

the rubber leveling legs when moving your washer

to its final location. Damaged legs can increase washer

vibration. It may be helpful to spray window cleaner on

the floor to help move your washer into its final position.

NOTE: To reduce vibration, ensure that all four rubber

leveling legs are firmly touching the floor. Push and

pull on the back right and then back left of your

NOTE: Do not use the dispenser drawer or door to lift

NOTE: If you are installing into a drain pan, you can use

a 24-inch-long 2x4 to lever the washer into place.

6. With the washer in its

final position, place

a level on top of the

washer (if the washer

is installed under a

should not be able to

rock). Adjust the front

leveling legs up or down to ensure the washer

is resting solidly. Turn the locknuts on each leg

up toward the base of the washer and snug with

NOTE: Keep the leg extension at a minimum to prevent

excessive vibration. The farther out the legs are

extended, the more the washer will vibrate.

If the floor is not level or is damaged, you may have

to extend the rear leveling legs.

Installation Instructions18

Installation Instructions

INSTALLING THE WASHER

7. Attach U-shaped hose guide to the end of the drain

hose. Place the hose in a laundry tub or standpipe.

NOTE: If the drain hose is placed in a standpipe without

forming a U shape, a siphoning action could occur. There

must be an air gap around the drain hose. A snug hose

fit can also cause a siphoning action.

8. Plug the power cord into a grounded outlet.

NOTE: Check to be sure the power is off at the circuit

breaker/fuse box before plugging the power cord into

9. Turn on the power at the circuit breaker/fuse box.

10. Read the rest of this Owner’s Manual. It contains

valuable and helpful information that will save you

11. Before starting the washer, check to make sure:

❏ Main power is turned on.

❏ The washer is plugged in.

❏ The water faucets are turned on.

❏ The unit is level and all four leveling legs are firmly

❏ The shipping support hardware is removed

❏ The drain hose is properly tied up.

❏ There are no leaks at the faucet, drain line

12. Run the washer through a complete cycle.

Check for water leaks and proper operation.

13. If your washer does not operate, please review

the Before you call for service section before

calling for service.

14. Place these instructions in a location near the washer

for future reference.

If replacement parts are needed for your washer, they can

be ordered in the United States by visiting our Website

at GEAppliances.com or by calling 800.GE.CARES. In

Canada, visit www.GEAppliances.ca or call 1.800.561.3344.

REPLACEMENT PARTSBefore you call for service… GEAppliances.com

Troubleshooting Tips

Save time and money! Review the charts on the

following pages first and you may not need to call

Problem Possible Cause What To Do

Not spinning or agitating Drain hose is kinked or • Straighten drain hose and make sure washer is not

improperly connected sitting on it.

Household drain may • Check household plumbing. You may need to call

be clogged a plumber.

Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.

pushed too far down in the drain

Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)

be clogged and remove the pump filter by turning it counterclockwise and

pulling out. Clean the filter, removing all loose debris, and put filter

Load is out of balance • Redistribute clothes and run Drain & Spin or Rinse & Spin.

• Increase load size if washing small load containing heavy

Leaking water Door gasket is damaged • Check to see if gasket is seated and not torn. Objects

left in pockets may cause damage to the washer (nails,

screws, pens, pencils).

Door gasket not damaged • Water may drip from the door when the door is opened.

This is a normal operation.

Check back left of washer • If this area is wet, you have oversudsing condition.

for water Use less detergent.

Fill hoses or drain hose is • Make sure hose connections are tight at washer and

improperly connected faucets and make sure end of drain hose is correctly

inserted in and secured to drain facility.

Household drain may • Check household plumbing. You may need to call

be clogged a plumber.

Not draining Drain hose is kinked or • Straighten drain hose and make sure washer is not

improperly connected sitting on it.

Household drain may • Check household plumbing. You may need to call

be clogged a plumber.

Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.

pushed too far down in the drain

Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)

be clogged and remove the pump filter by turning it counterclockwise and

pulling out. Clean the filter, removing all loose debris, and put filter

Not spinning Drain hose is kinked or • Straighten drain hose and make sure washer is not sitting on it.

improperly connected

Household drain may • Check household plumbing. You may need to call a plumber.

Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.

pushed too far down in the drain

Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)

be clogged and remove the pump filter by turning it counterclockwise and

pulling out. Clean the filter, removing all loose debris, and put filter

Load is out of balance • Redistribute clothes and run Drain & Spin or Rinse & Spin.

• Increase load size if washing small load containing heavy

Motor is overheated • Washer motor will stop if it becomes overheated. It will

automatically restart after a cool-down period of up to

2 hours (if washer has not been manually turned off).

Door is open • Make sure door is closed.

Consumer SupportTroubleshooting TipsOperating Instructions

Operating Instructions

Problem Possible Cause What To Do

Incomplete cycle or timer Drain hose is kinked or • Straighten drain hose and make sure washer is not

not advancing improperly connected sitting on it.

Household drain may • Check household plumbing. You may need to call

be clogged a plumber.

Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.

pushed too far down in the drain

Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)

be clogged and remove the pump filter by turning it counterclockwise and

pulling out. Clean the filter, removing all loose debris, and put filter

Automatic load redistribution • Timer stops at 1 minute; machine has redistributed the

load once or twice. This is normal operation. Do nothing;

the machine will finish the wash cycle.

Loud or unusual noise; Cabinet moving • Washer is designed to move 1/4″ to reduce forces

vibration or shaking transmitted to the floor. This movement is normal.

All rubber leveling legs are not • Push and pull on the back right and then back left of your

firmly touching the floor washer to check if it is level. If the washer is uneven, adjust

the rubber leveling legs so they are all firmly touching the

floor. Your installer should correct this problem.

Unbalanced load • Open door and manually redistribute load. To check

machine, run rinse and spin with no load. If normal,

unbalance was caused by load.

Shipping bolts not removed • All five (5) shipping bolts should be removed before use.

Clothes too wet Drain hose is kinked or • Straighten drain hose and make sure washer is not

improperly connected sitting on it.

Household drain may • Check household plumbing. You may need to call

be clogged a plumber.

Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.

pushed too far down the drain

Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)

be clogged and remove the pump filter by turning it counterclockwise and

pulling out. Clean the filter, removing all loose debris, and put filter

Load is out of balance • Redistribute clothes and run Drain & Spin or Rinse & Spin.

• Increase load size if washing small load containing heavy

No power/washer not Drain hose is kinked or • Straighten drain hose and make sure washer is not

working or dead improperly connected sitting on it.

Household drain may • Check household plumbing. You may need to call

be clogged a plumber.

Drain hose pushed too far • Ensure there is an air gap between hose and drain.

Washer pump filter may • Clean Pump Filter – Open the pump access door (use a coin)

be clogged and remove the pump filter by turning it counterclockwise and

pulling out. Clean the filter, removing all loose debris, and put filter

Washer is unplugged • Make sure cord is plugged securely into a working outlet.

Water supply is turned off • Turn both hot and cold faucets fully on.

Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or

tripped/blown reset breaker. Washer should have separate outlet.

Controls are not set properly • Hold START/PAUSE button to start cycle.

Automatic self-system checks • First time the washer is plugged in, automatic checks

occur. It may take up to 20 seconds before you can use

your washer. This is normal operation.

Problem Possible Cause What To Do

Water does not enter Automatic self-system checks • After START is pressed, the washer does several system checks.

washer or enters slowly Water will flow several seconds after START is pressed.

Water valve screens are stopped up • Turn off the water source and remove the water connection hoses

from the upper back of the washer. Use a brush or toothpick to clean

the screens in the machine. Reconnect the hoses and turn the water

Filter clogged or fill hose may • Make sure that the water valve filters (blue and orange screen

be kinked must be free of solids) on the unit are not clogged. Turn off water

and check filter by disconnecting hose at machine. Check that fill

hoses are not kinked or clogged.

Energy efficiency • This is an energy-efficient washer. As a result, the temperature settings

for this washer may be different than for a non-energy-efficient washer.

Insufficient water supply • Make sure that the water supply is turned on. Make sure that the

water faucets are turned to their completely open position.

The washer door is open • The washer door must be closed for all washer cycle operations.

If the door is opened during the washer operation, all functions

will stop, including water filling.

Incorrect fill hose connection • Make sure that the fill hoses connect the hot water supply to the

hot inlet on the washer and the cold water supply to the cold inlet

on the washer (hot to hot, cold to cold).

Water fill optimization • Water may not cover the top level of the clothes. This is normal

for this high-efficiency washer. The water fill is optimized by the

system for best wash performance.

Snags, holes, tears, rips Pens, pencils, nails, screws or • Remove loose items from pockets.

or excessive wear other objects left in pockets

Pins, snaps, hooks, sharp buttons, • Fasten snaps, hooks, buttons and zippers.

belt buckles, zippers and sharp

objects left in pockets

Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with light items

Overloading • Load your washer so clothes have enough room to move freely.

Incorrect wash cycle • Match Cycle selection to the type of fabric you are washing

(especially for easy-care loads).

Repeated washing in water that is too hot • Wash in warm or cold water.

Grayed or yellowed Not enough detergent • Use correct amount of detergent.

Not using HE (high-efficiency) detergent • Use HE detergent.

Hard water • Use hottest water safe for fabric.

• Use a water conditioner like Calgon brand or install a water

Water is not hot enough • Make sure water heater is delivering water at

120°–140°F (48°–60°C).

Detergent is not dissolving • Try a liquid detergent.

Dye transfer • Sort clothes by color. If fabric label states wash separately,

unstable dyes may be indicated.

Colored spots Incorrect use of fabric softener • Check fabric softener package for instructions and follow

directions for using dispenser.

Dye transfer • Sort whites or lightly colored items from dark colors.

• Promptly remove wash load from washer.

Water temperature Water supply is improperly • Make sure hoses are connected to correct faucets.

is incorrect connected

House water heater is not set • Make sure house water heater is delivering water

properly at 120°–140°F (48°–60°C).

Bad odor inside Washer unused for a long time • Leave the door slightly open for the water to air dry.

or not using recommended

• Run a Basket Clean cycle (found in the Washer cycles menu)

quality of HE detergent

with 1 cup of bleach or other commercially available product

manufactured for this use such as Tide

Washing Machine Cleaner.

See Care and Cleaning/General Maintenance in the Loading and

using the washer section.

Slight variation This is normal • Due to the metallic properties of paint used for this unique

in metallic color product, slight variations of color may occur due to viewing

angles and lighting conditions.

Consumer SupportTroubleshooting Tips

Operating Instructions

Operating Instructions

For The Period Of: We Will Replace:

GE Washer Warranty. (For customers in the United States)

All warranty service provided by our Factory Service Centers,

or an authorized Customer Care

technician. To schedule service

on-line, visit us at GEAppliances.com, or call 800.GE.CARES

(800.432.2737). Please have serial number and model number

availa ble when calling for service.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use

within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may

be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for

service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you

specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights

are, consult your local or state consumer affairs office or your state’s Attorney General. ■ Service trips to your home to teach you how to use the product. ■ Improper installation, delivery or maintenance.■ Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially. ■ Damage after delivery.■ Replacement of house fuses or resetting of circuit breakers. ■ Damage to the product caused by accident, fire, floods or acts of God. ■ Incidental or consequential damage caused by possible defects with this appliance.

■ Product not accessible to provide required service.

What Is Not Covered (in the United States):

Warrantor: General Electric Company. Louisville, KY 40225

Staple your receipt here.

Proof of the original purchase

date is needed to obtain service

One Year Any part of the washer which fails due to a defect in materials or workmanship. During this

From the date of the limited one-year warranty, GE will also provide, free of charge, all labor and related service

original purchase costs to replace the defective part. EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this LimitedWarranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particularpurpose, are limited to one year or the shortest period allowed by law.23

GE Washer Warranty. (For customers in Canada)

All warranty service provided by our Factory Service Centres

or an authorized technician. For service, call 1.800.561.3344.

Please have serial number and model number available when

calling for service. ■ Service trips to your home to teach you how to use the product. ■ Improper installation, delivery or maintenance.■ Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially. ■ Damage after delivery.■ Replacement of house fuses or resetting of circuit breakers. ■ Damage to the product caused by accident, fire, floods or acts of God. ■ Incidental or consequential damage caused by possible defects with this appliance. ■ Product not accessible to provide required service. What Is Not Covered (in Canada):

This warranty is extended to the original purchaser and any succeeding owner for products purchased in

Canada for home use within Canada. In-home warranty service will be provided in areas where it is available

and deemed reasonable by Mabe to provide.

Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so

the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also

have other rights which vary from province to province. To know what your legal rights are in your province,

consult your local or provincial consumer affairs office.

Warrantor: Mabe Canada Inc.,

Burlington, Ontario EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this LimitedWarranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particularpurpose, are limited to one year or the shortest period allowed by law. For The Period Of: We Will Replace:

One Year Any part of the washer which fails due to a defect in materials or workmanship. During this

From the date of the limited one-year warranty, Mabe will also provide, free of charge, all labour and related

original purchase service costs to replace the defective part.

Consumer SupportTroubleshooting Tips

Operating Instructions

Staple your receipt here.

Proof of the original purchase

date is needed to obtain service

under the warranty.Consumer Support Troubleshooting Tips

Operating Instructions

Washing Machine Cleaner.

General Manager, Customer Relations

GE Appliances, Appliance Park

Louisville, KY 40225

In the U.S.: GEAppliances.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day

of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts or even

schedule service on-line. In Canada: www.GEAppliances.ca

Schedule Service In the U.S.: GEAppliances.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your

convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

In Canada, call 1.800.561.3344

Real Life Design Studio In the U.S.: GEAppliances.com

GE supports the Universal Design concept—products, services and environments that can be used by people of all

ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and

impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities,

check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).

In Canada, contact: Manager, Consumer Relations, Mabe Canada Inc.

Suite 310, 1 Factory Lane

Moncton, N.B. E1C 9M3

Extended Warranties In the U.S.: GEAppliances.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still

in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home

Services will still be there after your warranty expires. In Canada, please visit our Website or contact your local

extended warranty provider.

Parts and Accessories In the U.S.: GEAppliances.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA

and MasterCard cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during

normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally

should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause

Customers in Canada should consult the yellow pages for the nearest Mabe service center, or call 1.800.661.1616.

Contact Us In the U.S.: GEAppliances.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your

phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park

Louisville, KY 40225

In Canada: www.GEAppliances.ca, or write to: Director, Consumer Relations, Mabe Canada Inc.

Suite 310, 1 Factory Lane

Moncton, N.B. E1C 9M3

Register Your Appliance In the U.S.: GEAppliances.com

Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced

communication and prompt service under the terms of your warranty, should the need arise. You may also

mail in the pre-printed registration card included in the packing material. In Canada: www.GEAppliances.ca