Series 9000 S9711 - Shaver PHILIPS - Free user manual and instructions

USER MANUAL Series 9000 S9711 PHILIPS

Charging___________________________________________________________ 15

Charging with the supply unit____________________________________ 16

Charging in the SmartClean system (specific types only)_______ 16

Using the appliance______________________________________________ 17

Switching the appliance on and off______________________________ 17

Replacing the cleansing brush attachment______________________ 35

Ordering accessories_____________________________________________ 35

Recycling__________________________________________________________ 35

Removing the rechargeable shaver battery_____________________ 36

Congratulations on your purchase and welcome to

Philips! To fully benefit from the support that

Philips offers, register your product at

www.philips.com/welcome.

Please read this user manual, as it contains

information about the features of this shaver as

well as some tips to make shaving easier and more

Important safety information

Read this important information carefully before

you use the appliance and its accessories and save

it for future reference. The accessories supplied

may vary for different products.

- Keep the supply unit dry.

- To charge the battery, only use the

detachable supply unit (type HQ8505)

provided with the appliance.

- The supply unit contains a transformer. Do

not cut off the supply unit to replace it with

another plug, as this causes a hazardous

- This appliance can be used by children aged

from 8 years and above and persons with

reduced physical, sensory or mental

capabilities or lack of experience and

knowledge if they have been given

supervision or instruction concerning use of

the appliance in a safe way and understand

the hazards involved. Children shall not play

with the appliance. Cleaning and user

maintenance shall not be made by children

without supervision.

- Always unplug the shaver before you clean

- Always check the appliance before you use

it. Do not use the appliance if it is damaged,

as this may cause injury. Always replace a

damaged part with one of the original type.

English- Do not open the appliance to replace the

rechargeable battery.

- Never immerse the cleaning

system or the charging stand in

water and do not rinse it under

- Never use water hotter than

60°C to rinse the shaver.

- Only use this appliance for its

intended purpose as shown in

- For hygienic reasons, the

appliance should only be used

- Never use compressed air,

scouring pads, abrasive

cleaning agents or aggressive

liquids such as petrol or

acetone to clean the appliance.

- If your shaver comes with a

cleaning system, always use the

original Philips cleaning fluid

(cartridge or bottle, depending

on the type of cleaning system).

English- Always place the cleaning

system on a stable, level and

horizontal surface to prevent

- If your cleaning system uses a

cleaning cartridge, always make

sure the cartridge compartment

is closed before you use the

cleaning system to clean or

- When the cleaning system is

ready for use, do not move it to

prevent leakage of cleaning

- Water may drip from the socket

at the bottom of the shaver

when you rinse it. This is normal

and not dangerous because all

electronics are enclosed in a

sealed power unit inside the

English- Do not use the supply unit in or

near wall sockets that contain

an electric air freshener to

prevent irreparable damage to

Electromagnetic fields (EMF)

This Philips appliance complies with all applicable

standards and regulations regarding exposure to

electromagnetic fields.

- This shaver is waterproof. It is suitable for use in

the bath or shower and for cleaning under the

tap. For safety reasons, the shaver can

therefore only be used without cord.

- The supply unit is suitable for mains voltages

ranging from 100 to 240 volts.

- The supply unit transforms 100-240 volts to a

safe low voltage of less than 24 volts.

General description (Fig. 1)

1 Protection cap for cleansing brush attachment

2 Click-on cleansing brush attachment

4 Comb for beard styler attachment

6 Click-on shaving unit

8 Socket for small plug

14 Battery charge percentage

English15 Personal comfort settings bar

16 + and - buttons for personal comfort settings

17 SmartClean system

18 Cap of SmartClean system

25 Cleaning cartridge for SmartClean system

Note: Before you use the shaver for the first time,

remove the protective foil from the display.

Personal comfort settings

The appliance has a feature that allows you to

personalise your settings. You can choose

between three settings depending on your

personal shaving needs (from low to high):

comfort, dynamic or efficiency. When you press the

- or + button, the segment of the personal comfort

settings bar that lights up shows the currently

selected setting. You can press the + or - button to

select a different setting.

When the shaver is charging, the battery charge

percentage and the battery symbol flash white.

The battery charge is indicated by the battery

charge percentage shown on the display.

Quick charge: When the battery symbol starts to

flash quickly, the shaver contains enough charge

Battery fully charged

When the battery is fully charged, the battery

charge percentage lights up white continuously.

Note: This appliance can only be used without

cord. When you press the on/off button during or

after charging, you hear a sound to indicate that

the shaver is still connected to the wall socket.

Note: When the battery is full, the display switches

off automatically after 30 minutes.

When the battery is almost empty, the battery

charge indicator flashes orange and the shaver

Remaining battery charge

The remaining battery charge is indicated by the

battery charge percentage shown on the display.

EnglishCleaning reminder

Clean the shaver after every use for optimal

performance. When you switch off the appliance,

the cleaning reminder flashes to remind you to

clean the appliance.

When you are going to travel, you can lock the

shaver to prevent it from accidentally switching on.

Activating the travel lock

1 Press the on/off button for 3 seconds to use

the travel lock mode.

While you activate the travel lock, the travel lock

symbol lights up briefly and the shaver

produces a short sound. When the travel lock is

activated, the appliance produces a sound and

the travel lock symbol flashes.

Deactivating the travel lock

1 Press the on/off button for 3 seconds.

While you deactivate the travel lock, the travel

lock symbol lights up briefly and the shaver

produces a short sound.The appliance switches

on and is now ready for use again.

Note: You can also deactivate the travel lock by

connecting the appliance to the wall socket.

Replacement reminder

For maximum shaving performance, we advise you

to replace the shaving heads every two years.

EnglishThe appliance is equipped with a replacement

reminder which reminds you to replace the

shaving heads. The shaver beeps, the replacement

reminder lights up and the arrows flash to indicate

that you have to replace the shaving heads.

Note: After replacing the shaving heads, you can

reset the replacement reminder by pressing the

on/off button for 7 seconds. If you do not reset the

replacement reminder, the shaver resets

If the appliance overheats during charging, the

notification symbol flashes orange. When this

happens, the shaver switches off automatically.

Charging continues once the temperature of the

appliance has decreased to the normal level.

Blocked shaving heads

If the shaving heads are blocked, the notification

symbol lights up orange continuously. The

replacement reminder and the cleaning reminder

flash white alternately and the shaver beeps. In

this case, the motor cannot run because the

shaving heads are soiled or damaged.

If the shaving heads are soiled, you have to clean

them. If the shaving heads are damaged, you have

Charge the shaver before you use it for the first

time and when the display indicates that the

battery is almost empty. The battery charge is

Englishindicated by the battery charge percentage shown

When you connect the shaver to the wall socket,

Charging takes approx. 1 hour. A fully charged

shaver has a shaving time of up to 60 minutes.

Note: You cannot use the appliance while it is

Charging with the supply unit

1 Make sure the appliance is switched off.

2 Put the small plug in the appliance and put the

supply unit in the wall socket.

When you connect the shaver to the wall

socket, you hear a sound.

3 After charging, remove the supply unit from the

wall socket and pull the small plug out of the

Charging in the SmartClean system (specific types

1 Put the small plug in the back of the

2 Put the supply unit in the wall socket.

3 Press to open the SmartClean system cap, to be

able to place the shaver in the holder ('click').

English4 Hold the shaver upside down above the holder.

Make sure the front of the shaver points

towards the SmartClean system holder.

5 Place the shaver in the holder, tilt the shaver

backwards and press down the SmartClean

system cap to connect the shaver (‘click’).

Note: The battery symbol starts to flash to indicate

that theappliance is charging. When the battery is

fully charged, the battery symbol lights up

Note: This appliance can only be used without

Switching the appliance on and off

- To switch on the appliance, press the on/off

The display lights up for a few seconds.

- To switch off the appliance, press the on/off

The display lights up for a few seconds and

shows the remaining battery charge.

Skin adaptation period

Your first shaves may not bring you the result you

expect and your skin may even become slightly

irritated. This is normal. Your skin and beard need

time to adapt to any new shaving system. To allow

your skin to adapt to this new appliance, we advise

you to shave regularly (at least 3 times a week) and

Englishexclusively with this appliance for a period of 3

- Selectyour personal comfort settings (see ‘The

- For the best results on skin comfort, pre-trim

your beard if you have not shaved for 3 days or

1 Switch on the appliance.

The display lights up for a few seconds.

2 Move the shaving heads over your skin in

circular movements to catch all hairs growing in

different directions. Make sure each shaving

head is fully in contact with the skin. Exert

gentle pressure for a close, comfortable shave.

Note: Do not press too hard, as this can cause

3 Clean the appliance after use.

For a more comfortable shave, you can also use

this appliance on a wet face with shaving foam or

To shave with shaving foam or shaving gel, follow

1 Apply some water to your skin.

English2 Apply shaving foam or shaving gel to your skin.

3 Rinse the shaving unit under the tap to ensure

that the shaving unit glides smoothly over your

4 Switch on the appliance.

5 Move the shaving heads over your skin in

circular movements to catch all hairs growing in

different directions. Make sure each shaving

head is fully in contact with the skin. Exert

gentle pressure for a close, comfortable shave.

Note: Rinse the shaving unit regularly to ensure

that it continues to glide smoothly over your

7 Clean the appliance after use.

Note: Make sure you rinse all foam or shaving

gel off the appliance.

Using the click-on attachments

Note: Attach the click-on cleansing brush

attachment on the attachment base first, before

placing it on the appliance.

Removing or attaching click-on attachments

1 Make sure the appliance is switched off.

English2 Pull the attachment straight off the appliance.

Note: Do not twist the attachment while you

pull it off the appliance.

3 Insert the lug of the attachment into the slot in

the top of the appliance. Then press down the

attachment to attach it to the appliance (‘click’).

Using the beard styler attachment with

You can use the beard styler with the comb

attached to style your beard at one fixed setting,

but also at different length settings. You can also

use it to pre-trim any long hairs before shaving for

a more comfortable shave.

Note: The beard styler is only intended for

trimming facial hair. Do not use on areas below the

The length settings on the beard styler attachment

correspond to the remaining hair length after

cutting and range from 1 to 5mm (3/64 - 3/16in).

1 Attach the attachment to the appliance ('click').

2 Slide the comb straight into the guiding grooves

on both sides of the beard styler attachment

3 Press the length selector and then push it to

the left or right to select the desired hair length

4 Switch on the appliance.

5 Move the appliance upwards while you exert

gentle pressure. Make sure the front of the

comb is in full contact with the skin.

6 Clean the attachment after use.

Using the beard styler attachment without

You can use the beard styler attachment without

the comb to contour your beard, moustache,

sideburns or neckline at a length of 0.5mm

Note: The beard styler is only intended for

trimming facial hair. Do not use it on areas below

1 Pull the comb off the beard styler attachment.

Note: Grab the comb in the center to pull it off

the beard styler attachment. Do not pull at the

2 Switch on the appliance.

3 Hold the beard styler attachment perpendicular

to the skin and move the appliance downwards

while you exert gentle pressure.

4 Clean the attachment after use.

Using the cleansing brush attachment

Note: For better shaving results, use the click-on

cleansing brush attachment before shaving.

EnglishUse the rotating cleansing brush with your daily

cleansing cream. The cleansing brush removes oil

and dirt, contributing to a healthy and oil-free skin.

We advise you to use it no more than twice a day.

Start with the lowest personal comfort setting to

familiarize yourself with the attachment.

Do not use the appliance on damaged or irritated

1 Place the attachment on the attachment

2 Attach the attachment to the appliance (‘click’).

3 Moisten the attachment with water.

Note: Do not use the appliance with a dry

cleansing brush attachment, as this can irritate

4 Moisten your face with water and apply a

cleanser to your face.

5 Place the attachment on your cheek.

6 Switch on the appliance.

7 Gently move the brush across your skin from

the nose towards the ear. Do not push the

brush too hard onto the skin to make sure that

the treatment remains comfortable.

Note: Do not cleanse the sensitive area around

8 After approx. 20 seconds, move the appliance

to your other cheek and start cleansing this part

9 After approx. 20 seconds, move the appliance

to your forehead and start cleansing this part of

your face. Gently move the brush head from left

Note: We advise you to not overdo the

cleansing and to not cleanse any zone longer

10 Switch off the appliance and clean the

attachment after use.

11 After the treatment, rinse and dry your

face.Your face is now ready for the next step of

your daily skincare routine.

Cleaning and maintenance

Cleaning the shaver in the SmartClean system

SmartClean system Plus has two phases: the

rinsing phase and the drying phase.

EnglishPreparing the SmartClean system for use

Caution: Do not tilt the SmartClean system to

Note: Hold the SmartClean system while you

Note: If you clean the shaver in the SmartClean

system once a week, the SmartClean cartridge

lasts approximately three months.

1 Put the small plug in the back of the

2 Put the supply unit in the wall socket.

3 Press the button on the side of the SmartClean

system (1) and lift the top part of the

SmartClean system (2).

4 Pull the seal off the cleaning cartridge.

5 Place the cleaning cartridge in the SmartClean

6 While holding the SmartClean system with one

hand, gently push the top part of the

SmartClean system back down (‘click’).

EnglishUsing the SmartClean system

Caution: Always shake excess water off the

shaver before you place it in the SmartClean

1 Press to open the SmartClean system cap, to be

able to place the shaver in the holder ('click').

2 Hold the shaver upside down above the holder.

Make sure the front of the shaver points

towards the SmartClean system holder.

backwards (2) and press down the top cap to

connect the shaver ('click') (3).

The battery symbol starts to flash, which

indicates that the shaver is charging.

4 Press the on/off button on the SmartClean

system to start the cleaning program.

During the rinsing phase, the rinsing symbol

flashes. When the rinsing phase is done (after

approx. 10 minutes), the rinsing symbol goes out.

EnglishAfter the rinsing phase, the drying phase starts

automatically. During this phase, the drying symbol

flashes. When the drying phase is done (after

approx. 4 hours), the drying symbol goes out.

When the cleaning program is done, the ready

symbol lights up continuously.

30 minutes after the cleaning program and

charging are done, the SmartClean system

switches off automatically.

The battery symbol lights up continuously to

indicate that the shaver is fully charged. Charging

takes approx. 1 hour.

Note: If you press the on/off button of the

SmartClean system during the cleaning program,

the program stops. In this case, the cleaning or

drying symbol goes out.

Note: If you disconnect the SmartClean system

from its power supply, the cleaning program stops.

Replacing the cartridge of the SmartClean

Replace the cleaning cartridge when the

replacement symbol flashes orange or when you

are no longer satisfied with the cleaning result. If

you clean the shaver in the SmartClean system

once a week, the SmartClean cartridge lasts

approximately three months.

1 While holding the SmartClean system with one

hand, press the button on the side of the

SmartClean system and lift the top part of the

English2 Remove the cleaning cartridge from the

4 Unpack the new cleaning cartridge and pull off

5 Place the cleaning cartridge in the SmartClean

6 While holding the SmartClean system with one

hand, gently push the top part of the

SmartClean system back down (‘click’).

Cleaning the shaver under the tap

Clean the shaver after every use for optimal

Be careful with hot water. Always check if the

water is not too hot, to prevent burning your

Never dry the shaving unit with a towel or tissue,

as this may damage the shaving heads.

1 Switch on the shaver.

English2 Rinse the shaving unit under a warm tap.

3 Switch off the shaver. Pull the shaving head

holder off the bottom part of the shaving unit.

4 Rinse the hair chamber under the tap.

Note: You can also clean the hair chamber with

5 Rinse the shaving head holder under a warm

6 Carefully shake off excess water and let the

shaving head holder air-dry completely.

English7 Attach the shaving head holder to the bottom

part of the shaving unit (‘click’).

We advise you to clean the shaving heads

thoroughly once a month or when the shaver does

not shave as well as it used to.

Note: The shaving heads are locked by a blue or an

orange retaining ring.

Follow the correct instructions.

1 Switch off the shaver.

2 Pull the shaving head holder off the bottom

part of the shaving unit.

3 Rinse the hair chamber and shaving head

holder under the tap.

4 Turn the retaining ring anticlockwise and lift it

off the shaving head.

Repeat this process for the other retaining rings.

Place them aside in a safe place.

5 Remove the shaving heads from the shaving

head holder. Each shaving head consists of a

Note: Do not clean more than one cutter and

guard at a time, since they are all matching sets.

If you accidentally put a cutter in the wrong

shaving guard, it may take several weeks before

optimal shaving performance is restored.

6 Clean the cutter and guard under the tap.

7 Shake off excess water.

8 Put the cutter back into the guard.

9 Place the shaving heads in the shaving head

Note: Make sure the notches on both sides of

the shaving heads fit exactly onto the

projections in the shaving head holder.

10 Blue retaining ring: Place the retaining ring on

the shaving head and turn it clockwise to

reattach the retaining ring.

Place the arrows on the ring in line with the

projections in the shaving head holder. Turn the

ring clockwise until it clicks to indicate that the

- Orange retaining ring: Place the retaining ring

on the shaving head and turn it clockwise to

reattach the retaining ring. Repeat this process

for the other retaining rings.

Each retaining ring has two recesses that fit

exactly into the projections of the shaving head

holder. Turn the ring clockwise until your hear a

click to indicate that the ring is fixed.

Hold the shaving head holder in your hand

when you reinsert the shaving heads and

reattach the retaining rings. Do not place the

shaving head holder on a surface when you do

this, as this may cause damage.

11 Attach the shaving head holder to the bottom

part of the shaving unit (‘click’).

Cleaning the click-on attachment

Caution: Never dry the beard styler attachment

with a towel or tissue, as this may damage the

EnglishCleaning the cleansing brush attachment

Clean the cleansing brush attachment after each

1 Switch off the appliance.

2 Remove the attachment from the attachment

3 Clean the parts thoroughly with warm water

4 Dry the attachment with a towel.

Cleaning the beard styler attachment

Clean the beard styler attachment after each use.

1 Pull the comb off the beard styler attachment.

Note: Grab the comb in the center to pull it off

the beard styler attachment. Do not pull at the

2 Rinse cut hairs off the cutting unit with

3 Rinse cut hairs off the comb.

4 Remove the cutting unit from the beard styler

attachment. By pushing the cutting unit off the

beard styler attachment, you can remove any

hairs that have accumulated inside the beard

styler. You can also rinse the bottom of the

English5 Rinse cut hairs out of the beard styler

6 Carefully shake off excess water and leave the

comb, cutting unit and beard styler attachment

to air-dry before you use them again.

7 When the cutting unit is dry, attach it to the

beard styler attachment.

8 When the comb is dry, attach it to the beard

9 For optimal performance, lubricate the teeth of

the attachment with a drop of sewing machine

oil every six months.

- Store the appliance in the pouch supplied.

Note: Make sure the appliance is dry before you

store it in the pouch.

- Put the protection cap on the cleansing brush

attachment to protect it from dirt accumulation.

Replacing the shaving heads

For maximum shaving performance, we advise you

to replace the shaving heads every two years.

Replace damaged shaving heads immediately.

Always replace the shaving heads with original

Philips shaving heads ( 'Ordering accessories').

Replacement reminder

The replacement reminder indicates that the

shaving heads need to be replaced. The shaving

unit symbol lights up continuously, the arrows

flash white and you hear a beep when you switch

the shaver on or off.

1 To replace the shaving heads, remove the

shaving heads from the shaving head holder

one by one. See chapter Thorough Cleaning for

the instructions on how to remove the retaining

rings and shaving heads.

Note: The shaving heads are locked by a blue or

an orange retaining ring. Follow the correct

2 To reset the replacement reminder, press and

hold the on/off button for approx. 7 seconds.

Wait until you hear two beeps.

EnglishReplacing the cleansing brush attachment

The cleansing brush attachment should be

replaced every 3 months or earlier if the brush

hairs are bent or damaged (see 'Ordering

Ordering accessories

To buy accessories or spare parts, visit

www.philips.com/parts-and-accessories or go to

your Philips dealer. You can also contact the

Philips Consumer Care Center in your country (see

the international warranty leaflet for contact

The following accessories and spare parts are

- SH90 Philips shaving heads

- HQ110 Philips shaving head cleaning spray

- RQ111 Philips beard styler attachment

- RQ585 Philips cleansing brush attachment

- RQ560/RQ563Philips cleansing brush heads

- JC301/JC302/JC303/JC304/JC305cleaning

- HQ8505 supply unit

Note: The availability of the accessories may differ

- This symbol means that this product shall not

be disposed of with normal household waste

English- This symbol means that this product contains a

built-in rechargeable battery which shall not be

disposed of with normal household waste

(2006/66/EC). Please take your product to an

official collection point or a Philips service

center to have a professional remove the

rechargeable battery.

- Follow your country’s rules for the separate

collection of electrical and electronic products

and rechargeable batteries. Correct disposal

helps prevent negative consequences for the

environment and human health.

Removing the rechargeable shaver battery

Only remove the rechargeable battery when

you discard the shaver. Before you remove

the battery, make sure that the shaver is

disconnected from the wall socket and that

the battery is completely empty.

Take any necessary safety precautions

when you handle tools to open the shaver

and when you dispose of the rechargeable

Be careful, the battery strips are sharp.

1 Insert the screwdriver into the slot between the

front and back panel in the bottom of the

appliance. Remove the back panel.

2 Remove the front panel.

3 Unscrew the two screws at the top of the inner

panel and remove the inner panel.

4 Bend aside the battery lips, which hold the

battery, by placing a screwdriver between the

battery and the lips.

5 Remove the battery.

EnglishWarranty and support

If you need information or support, please visit

www.philips.com/support or read the

international warranty leaflet.

Warranty restrictions

The shaving heads (cutters and guards) are not

covered by the terms of the international warranty

because they are subject to wear.

This chapter summarizes the most common

problems you could encounter with the appliance.

If you are unable to solve the problem with the

information below, visit www.philips.com/support

for a list of frequently asked questions or contact

the Consumer Care Center in your country.

The appliance is still

attached to the wall

Unplug the appliance and

press the on/off button to

switch on the appliance.

Recharge the battery (see

 The travel lock is

Press the on/off button for

3 seconds to deactivate the

Clean the shaving heads

thoroughly or replace them.

Replace the shaving heads

(see 'Replacement').

obstruct the shaving

Clean the shaving heads in

the regular way or clean

Reset the appliance by

pressing the on/off button

for approx. 7 seconds.

Replace the shaving heads

Disconnect the appliance

from the wall socket for

Replace the shaving heads

Clean the shaving heads.

This is normal and not

dangerous because all

electronics are enclosed in

a sealed power unit inside

Put the small plug in the

SmartClean and put the

supply unit in the wall

Place a new cleaning

cartridge in the SmartClean

cartridge of the SmartClean

placed the shaver in

properly, so there is

(‘click’) to ensure a proper

connection between the

shaver and the SmartClean.

charged sufficiently.

If the battery of the shaver

is not charged sufficiently,

the SmartClean may not

work properly. The shaver

needs to be able to switch

on briefly during the rinsing

phase. Charge the shaver

for a short time before you

use the SmartClean to

Replace the cleaning

cartridge (see 'Replacing

the cartridge of the

cleaning cartridge is

Remove the cartridge from

the SmartClean and push

the hairs down the drain

placed the shaver in

properly, so there is

connection between the

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