AutoMax 500C - Shredder FELLOWES - Free user manual and instructions

Product Type	Cross-Cut Paper Shredder
Brand	Fellowes
Model	AutoMax 500C
Paper Capacity (A4, 80 gsm)	500 sheets
Cut Size (Cross-Cut)	4 x 38 mm
Security Level	P-4 (estimated)
Power Supply	120 V, 60 Hz, 9.5 A
Key Features	SmartLock™, JamGuard System™, Delayed Start (30/60/90 min), Energy-Saving Sleep Mode
Detection Type	Infrared sensors for auto-start
Additional Shredding Capacity	Staples, paper clips, credit cards, CD/DVD (occasional)
Control Panel	Indicator lights: Overheat, Remove Paper, Bin Full, Drawer/Door Open, Delay, SmartLock, Start, On/Off
Bin	Removable drawer with SmartLock
Maintenance	Monthly oiling with Fellowes oil #35250; clean infrared sensors with rubbing alcohol
Safety	Emergency stop switch; auto-stop if overheated, bin full, drawer/door open
Warranty	Parts: 2 years; Cutters: 20 years
Included Accessories	Fellowes waste bag (part #3608401 recommended)
Dimensions (approx.)	Not provided
Weight (approx.)	Not provided

Frequently Asked Questions - AutoMax 500C FELLOWES

How to oil the Fellowes AutoMax 500C shredder?

Apply a light coat of Fellowes oil #35250 (or vegetable oil in a long-neck bottle) between two sheets of paper. Open the feed drawer, place the oiled sheets, close the drawer and press Start. Repeat once a month.

What to do in case of a paper jam?

The JamGuard System™ automatically reverses the paper and the 'Remove Paper' light turns on. Unlock the drawer, open it, remove the jammed paper. Turn the stack so the unshredded edge enters first, close and press Start.

How to use the delayed start (Model 500C)?

Open the drawer, add paper, close it. Press the clock icon: once = 30 min, twice = 60 min, three times = 90 min. Corresponding LEDs light up. To cancel, hold the icon for 2 seconds.

How to manually unlock the drawer if SmartLock is jammed?

Locate the access screw at the back of the unit. Turn it counterclockwise with a 6mm hex key. The service flap lifts up; remove it to access the mechanism. After intervention, replace the flap and turn the screw clockwise until resistance.

What materials should not be shredded?

Never insert: adhesive labels, continuous forms, bound documents, transparencies, newspapers, cardboard, binder clips, industrial staples, more than 20 stapled sheets, laminated paper, 3.5-inch floppy disks, file folders, plastics not listed, or greeting cards with batteries or sound chips (fire hazard).

The overheat light is on, what should I do?

The unit has exceeded its maximum temperature. Let it cool down; the light stays on and the shredder will not operate during this time. Once cooled, the unit resumes automatically.

How to clean the auto-start infrared sensors?

Turn off and unplug the unit. Locate the two sensors at the bottom of the paper tray. Dip a cotton swab in rubbing alcohol and gently clean the sensors. Do not use other products.

Can the shredder shred CDs/DVDs?

Yes, occasionally. Insert the CD or DVD in the middle of a standard paper stack for better feeding. Do not exceed the recommended capacity.

What does the blue SmartLock light mean?

It indicates that the smart lock is active. The drawer is locked during shredding and unlocks automatically when finished. This protects your confidential documents.

What type of oil to use for maintenance?

Use only Fellowes oil #35250 or vegetable oil in a long-neck bottle, no aerosol. Never use petroleum-based or flammable products.

USER MANUAL AutoMax 500C FELLOWES

Exterior view of a modern office building (no signage)

Please read these instructions before use.

Do not discard: keep for future reference.

Quality Office Products Since 1917

KEY FEATURES AND CONTROLS

A. Control Panel (see below)
B. Shredder Drawer
C. Casters
D. Disconnect Power Switch

100FF

1 2. ON

E. See Safety Instructions
(inside drawer)
F. Bin Door
G. Bin (inside)

CONTROL PANEL

1. Overheat (red)
2. Remove Paper (red)
3. Bin Full (red)

4. Drawer/Bin Door Open (red)

5. Time Delay (blue)

6. Smart Lock™ (blue)
7. Start (blue)
8. On/Off (blue)

500C

1.2.3.

4.

5.6.8.
7.
*300C does not include time delay feature.

CAPABILITIES

WILL SHRED

8-1/2" x 11" paper 8-1/2" x 14" paper

(200 sheets)

Paper clips

Credit cards

Staples

CD/DVD

Junk mail

Crumpled paper

Messy stack of paper

Will not shred: Adhesive labels, continuous form paper, bound documents, transparencies, newspaper, cardboard, binder clips, industrial staples, more than 20 pages stapled or paper clipped together, laminates, 3½ in. Floppies, file folders, X-rays or plastic other than noted above

Paper shred size:

Cross-Cut 5/32 in. x 1-1/2 in. (4mm x 38mm)

SHREDDING MIXED MEDIA

20+ Sheets Stapled – Pull apart stapled stacks of paper containing more than 20 sheets

20+ Sheets Clipped – Pull apart clipped stacks of paper containing more than 20 sheets

An occasional CD or DVD is acceptable. Interlace the CD or DVD within a standard paper stack

Materials smaller than 8.5" x 11", interlace small sheets, mailers and credit cards in between standard sheets

Maximum:

500C Paper Capacity (8.5 in. x11 in. paper) 500*
300C Paper Capacity (8.5 in. x11 in. paper) 300 ^-
* 8.5 in. x11 in., 20lb., (75g) paper at 120V, 60 Hz, 9.5Amps; heavier paper, humidity or other than rated voltage may reduce capacity.

WARNING: IMPORTANT SAFETY INSTRUCTIONS — Read Before Using!

• Operation, maintenance, and service requirements are covered in the instruction manual. Read the entire instruction manual before operating shredders.
• Keep away from children and pets. Keep hands away from paper entry. Always set to off or unplug when not in use.
• Keep foreign objects – gloves, jewelry, clothing, hair, etc. – away from shredder openings. If object enters top opening, switch to Reverse (R) to back out object.
• Never use aerosol products, petroleum based lubricants or other flammable products on or near shredder. Do not use canned air on shredder.

• Avoid touching exposed cutting blades, gears and tacks under shredder head or feed arms.
  • Unplug shredder before cleaning or servicing.

• Do not use if damaged or defective. Do not disassemble shredder. Do not place near or over heat source or water.

• This shredder has a Disconnect Power Switch (D) that must be in the ON(I) position to operate shredder. In case of emergency, move switch to OFF (O) position. This action will stop shredder immediately.
• Shredder must be plugged into a properly grounded wall outlet or socket of the voltage and amperage designated on the label. The grounded outlet or socket must be installed near the equipment and easily accessible. Energy converters, transformers, or extension cords should not be used with this product.
• FIRE HAZARD – Do NOT shred greeting cards with sound chips or batteries.
  • For indoor use only.

PAPER

Plug in and put disconnect power switch in ON (I) position

Press (○) ON to activate

Open drawer and add paper. (Note: Pull firmly to open drawer)

Close drawer

Press start ( ▶to begin shredding. Drawer will lock automatically

After turning the disconnect power switch on, the shredder will run through a start up cycle before ready for use.

ADVANCED PRODUCT FEATURES

JamGuard System™
Prevents shredding interruptions for jam free operation

SmartLock™
Engages with each shred cycle to protect confidential information

Energy Saving Sleep Mode Feature shuts down the shredder after 2 minutes of inactivity

JAMGUARD SYSTEM™

In the event of a paper jam

PAPER JAM

Shredder will automatically reverse paper and Remove Paper icon will illuminate

Lock icon will turn off and shredder drawer will unlock

Open drawer and remove paper. (Note: Pull firmly to open drawer)

Separate shredded stack, turn stack around so clean, un-shredded edge goes into drawer first

Close drawer and press start to resume shredding

SMARTLOCK™

Engages with each shred cycle to protect confidential information

ENGAGE SMARTLOCK

Open drawer and add paper. (Note: Pull firmly to open drawer)

Close drawer and press Start to begin shredding

Smart Lock automatically engages. Drawer will lock and Lock icon on control panel will illuminate

When shred job is complete, Lock icon will turn off and shredder drawer will unlock

Feature shuts down the shredder after 2 minutes of inactivity

WHEN IN SLEEP MODE

To get out of sleep, open drawer and load paper. (Note: Pull firmly to open drawer)

or

DELAYED START (ON 500C ONLY)

Allows you to delay shredding for 30, 60 or 90 minutes.

DELAYED START

Open drawer and add paper. (Note: Pull firmly to open drawer)

Close drawer and press clock icon on control panel

Press once for 30 minute delay (one LED will illuminate)

Press twice for 60 minute delay (two LEDs will illuminate)

Press three times for 90 minute delay (three LEDs will illuminate)

Press four times to reset clock

**To cancel Delayed Start, press and hold Clock icon for 2 seconds

PRODUCT MAINTENANCE

OILING SHREDDER

All cross-cut shredders require oil for peak performance. Under or over oiling a machine could lead to issues such as diminished sheet capacity, intrusive noise when shredding and it could ultimately stop running. To avoid these problems, we recommend you oil your Fellowes® AutoMax™ shredder once per month.

FOLLOW OILING PROCEDURE BELOW

Apply a light coat of oil between two sheets of paper

Open paper feed drawer and place oiled sheets in drawer

Close the paper feed drawer and press start to shred the oiled sheets

CLEANING AUTO-START INFRARED SENSORS

Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors may become blocked by paper dust causing the motor to run even if there is no paper present.

(Note: two paper detection sensors are located at the bottom of the paper drawer).

TO CLEAN THE SENSORS

Turn off and unplug shredder

Locate Auto-start infrared sensor

Dip cotton swab in rubbing alcohol

Using cotton swab, wipe away any contamination from the paper sensors

* Only use a non-aerosol vegetable oil in long nozzle container such as Fellowes 35250.

TROUBLESHOOTING

Overheat Indicator: When the Overheat Indicator is illuminated, the shredder has exceeded its maximum operating temperature and needs to cool down. This indicator will remain illuminated and the shredder will not operate for the duration of the recovery time.

Drawer/Bin Door Open: The shredder will not run if the bin is open. When illuminated, close the bin to resume shredding.

Bin Full: When illuminated, the shredder waste bin is full and needs to be emptied. Use Fellowes waste bag 3608401.

Remove Paper: When illuminated, see Paper Jam section under Advanced Product Features.

If a critical situation occurs while SmartLock™ is engaged and the shredder drawer needs to be accessed, follow the steps below.

Locate the access screw on the back of the machine and turn counter clockwise with a 6mm allen wrench.

The service hatch will begin to rise. Keep turning until the hatch panel is easily removed from the top of the machine.

To replace the service hatch, position hatch panel back on top of the machine. Hold panel in place while turning the allen wrench clockwise until you feel resistance.

* Shredder will not run if the hatch is not in place. Always replace the hatch to resume shredding.

- Operation, maintenance, and service requirements are covered in the instruction manual. Read the entire instruction manual before operating shredders.

• Unplug shredder before cleaning or servicing.

- Avoid touching exposed cutting blades, gears and tacks under shredder head or feed arms.

In case of a power outage, SmartLock™ will remain engaged. Once power is restored, shred cycle will automatically resume.

LIMITED PRODUCT WARRANTY

Limited Warranty: Fellowes, Inc. ("Fellowes") warrants the parts of the machine to be free of defects in material and workmanship and provides service and support for 2 years from the date of purchase by the original consumer. Fellowes warrants the cutting blades of the machine to be free from defects in material and workmanship for 20 years from the date of purchase by the original consumer. If any part is found to be defective during the warranty period, your sole and exclusive remedy will be repair or replacement, at Fellowes' option and expense, of the defective part. This warranty does not apply in cases of abuse, mishandling, failure to comply with product usage standards, shredder operation using an improper power supply (other than listed on the label), or unauthorized repair. Fellowes reserves the right to charge the consumers for any additional costs incurred by Fellowes to provide parts or services outside of the country where the shredder is initially sold by an authorized reseller. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes be liable for any consequential or incidental damages attributable to this product. This warranty gives you specific legal rights. The duration, terms, and conditions of this warranty are valid worldwide, except where different limitations, restrictions, or conditions may be required by local law. For more details or to obtain service under this warranty, please contact us or your dealer.

FONCTIONS ET CONTRÔLES CLÉS

5.6.8.
7.

GARANTIE LIMITÉE DU PRODUIT

PRINCIPALES CARACTERÍSTICAS Y CONTROLES

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