HEALLUX PALMA - EHC11B-10RFW : 1000W EHC11B-15RFW : 1500W EHC11B-20RFW : 2000W - Electric heater

PALMA - EHC11B-10RFW : 1000W EHC11B-15RFW : 1500W EHC11B-20RFW : 2000W - Electric heater HEALLUX - Free user manual and instructions

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Product type Electric radiator
Brand HEALLUX
Models EHC11B-10RFW (1000 W), EHC11B-15RFW (1500 W), EHC11B-20RFW (2000 W)
Rated thermal power 1.0 kW / 1.5 kW / 2.0 kW depending on model
Power supply 230 V ~ 50 Hz
Control type Electronic with weekly timer
Operating modes Comfort, Eco, Frost protection, Programming (P1, P2, P3)
Special functions Open window detection, Timer, Screen lock
Connectivity Wi-Fi, control via Smart Life app
Display LCD screen
Installation Wall mounting (bracket provided)
Electrical compliance NF C 15-100 (volume 2 or outside bathroom volume)
Recommended protection Residual current device ≤ 30 mA
Safety Automatic shutdown in case of sudden temperature drop (open window)
Cleaning Soft damp cloth, no detergent or solvent
Country of origin China (PRC)
Importer HEALLUX SAS, 31 Rue de Metz N°46, 31000 Toulouse, France

Frequently Asked Questions - PALMA - EHC11B-10RFW : 1000W EHC11B-15RFW : 1500W EHC11B-20RFW : 2000W HEALLUX

How to install the radiator on the wall?
Drill the holes according to the diagram, insert the wall plugs, attach the brackets, hang the radiator then lock the lever. Make sure the unit is firmly fixed before use.
How to set the time and date?
Press and hold the M button for 3 seconds. The hour flashes, use + and - to adjust, then % to move to minutes and days. Confirm with OK. You can also connect Wi-Fi for automatic synchronization.
How to use the P3 programming?
In P3 mode, hold M for 3 seconds. For each hour, choose the mode (Comfort, Eco, Frost protection) with M, then press ① to go to the next hour. After 24 hours, confirm with OK and move to the next day.
How to connect the radiator to Wi-Fi?
Download the Smart Life app, create an account, then follow the instructions. Enable Bluetooth on your phone for a quick connection. If the Wi-Fi icon flashes, press the corresponding button for 3 seconds to reset.
What to do if the radiator does not heat?
Check that the unit is powered on, that the selected mode is Comfort or another heating mode, and that the set temperature is higher than the room temperature. If the problem persists, contact after-sales service.
How to lock/unlock the screen?
The screen locks automatically after 1 minute of inactivity. To unlock, press the + and - buttons simultaneously.
How to clean the radiator?
Unplug the unit, let it cool down, then gently wipe with a soft damp cloth. Never use detergents, solvents or water inside.
Can the radiator be used in a bathroom?
Yes, but only in volume 2 or outside volume according to standard NF C 15-100. Do not place the unit directly under a power outlet and respect safety distances.
How to set the open window function?
The function is active by default. If a temperature drop of 2°C within 2 minutes is detected, the radiator automatically stops and the icon flashes. Press any key to restart.
What to do in case of malfunction?
First consult the full manual. If the problem persists, contact customer service at the importer's address: HEALLUX SAS, 31 Rue de Metz N°46, 31000 Toulouse, France.

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Download the instructions for your Electric heater in PDF format for free! Find your manual PALMA - EHC11B-10RFW : 1000W EHC11B-15RFW : 1500W EHC11B-20RFW : 2000W - HEALLUX and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. PALMA - EHC11B-10RFW : 1000W EHC11B-15RFW : 1500W EHC11B-20RFW : 2000W by HEALLUX.

USER MANUAL PALMA - EHC11B-10RFW : 1000W EHC11B-15RFW : 1500W EHC11B-20RFW : 2000W HEALLUX

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Product information

Brand : HEALLUX

Model : PALMA - EHC11B-10RFW : 1000W EHC11B-15RFW : 1500W EHC11B-20RFW : 2000W

Category : Electric heater