VALBERG S12 FLEX AUTO ECO - Stick vacuum

S12 FLEX AUTO ECO - Stick vacuum VALBERG - Free user manual and instructions

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Notice VALBERG S12 FLEX AUTO ECO - page 4
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Product typeCordless stick vacuum cleaner
BrandVALBERG (by Electro Dépôt)
Reference988201
Suction power135 AirWatts
Battery25.2 V lithium-ion
Autonomy (ECO mode / low speed)60 min
Autonomy (turbo mode / high speed)8 min
Charging time5 h
Dustbin capacity0.7 L
Filtration typeWashable HEPA filter
Net weight1.8 kg
Noise level76 dB
Automatic floor type detectionYes (integrated dust sensor)
LED lighting on brushYes
LCD screenYes
Flex articulated tubeYes
Casing materials65% recycled plastic
Repairability index7.2/10
Warranty2 years

Frequently Asked Questions - S12 FLEX AUTO ECO VALBERG

What is the actual autonomy of the VALBERG S12 FLEX AUTO ECO?
Autonomy depends on the mode used: up to 60 minutes on low speed (ECO mode) and about 8 minutes on high/turbo speed. In daily mixed use, expect 20 to 35 minutes depending on the surface and automatic power setting.
How long does it take to charge the battery?
The 25.2 V lithium-ion battery fully charges in 5 hours. It is recommended to charge the vacuum on its wall base after each use to maintain battery health.
How does the AUTO ECO mode work?
The S12 FLEX AUTO ECO features an automatic dust detector that adjusts suction power according to the type of floor encountered. It automatically increases power on carpets and rugs and reduces it on hard floors to save battery.
How do you empty the dust bin?
The 0.7-liter bin is removed by pressing the unlock button. Empty it over a trash can, then rinse with water if necessary. Wait until it is completely dry before reinstalling.
How to maintain the HEPA filter of the S12 FLEX AUTO ECO?
The HEPA filter is washable with cold water. Gently rinse it under a stream of water without scrubbing, then let it dry for at least 24 hours in open air before reinstalling. Never put it in the dishwasher or use it wet.
The vacuum is losing power, what should I do?
Check the following:
  • The dust bin is full: empty it
  • The HEPA filter is clogged: clean it and let it dry
  • The brush is obstructed by fibers or hair: remove them by hand
  • The battery is low: charge it
Is the S12 FLEX AUTO ECO suitable for homes with pets?
Yes, the provided turbo brush is effective for picking up pet hair on hard floors and carpets. The HEPA filter captures allergens and fine particles. Be sure to clean the brush more frequently to avoid obstructions.
How does the LED light brush work?
The main brush includes front LEDs that illuminate the floor in front of the suction head. This helps to spot dust, hair, and fine debris under furniture and in poorly lit areas.
What accessories come with the VALBERG S12 FLEX AUTO ECO?
The box contains:
  • A flexible articulated tube
  • A motorized turbo brush
  • A short nozzle
  • A long nozzle
  • A wall charging base
  • A charging dock
What is the warranty for the VALBERG S12 FLEX AUTO ECO?
This vacuum comes with a 2-year manufacturer warranty. In case of malfunction, contact the Electro Depot after-sales service (VALBERG is an exclusive Electro Depot brand).
What is the repairability index of the S12 FLEX AUTO ECO?
The official repairability index is 7.2/10, reflecting good availability of spare parts and a design that facilitates repairs. Parts are available from specialists like Spareka or Fixpart.
Is the VALBERG S12 FLEX AUTO ECO suitable for large areas?
With 60 minutes of autonomy in ECO mode, it is suitable for areas up to 80-100 m² on a single charge. For larger areas, it is recommended to recharge between sessions or use ECO mode to maximize autonomy.

User questions about S12 FLEX AUTO ECO VALBERG

6 questions about this device. Answer the ones you know or ask your own.

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Why does the vacuum cleaner display the message 'Channel blocked' or 'air blocked' when the bin is empty?
Frequently Asked Questions - 4 j
Response Notice-Facile

The message 'Channel blocked' or 'air blocked' that appears on the LCD screen of the VALBERG S12 FLEX AUTO ECO indicates that the airflow is obstructed somewhere in the ventilation circuit. This message can appear even if the dust bin is not full, as other elements may block the airflow.

Checks to perform in order:

  • Clean both filters - The S12 FLEX AUTO ECO has a foam filter and a permanent filter. These are the most common causes of the error message. Remove the dust bin, take out both filters, and rinse them gently under cold water. Dry them completely for at least 24 hours (the foam filter should be patted from the top, never from the bottom). Do not reassemble anything until they are completely dry.
  • Check the telescopic tube and the flexible connector - The tube with its flexible connector can accumulate hair or debris. Dismantle it and inspect it in light. Look for obstructions or hair wrapped inside and clear them.
  • Clean the motorized brush - Detach the motorized floor brush and inspect the internal compartment. Remove any hair or fibers tangled around the bristles or the roller. Ensure that the brush spins smoothly after cleaning.
  • Check the main air intake - Examine the air opening of the main unit where the tube connects. A blockage in this area will trigger the message. Clear any debris.
  • Inspect the dust bin - Although the bin has a capacity of 0.6L, empty it and check for any compacted dust or debris blocking the air outlet openings.

In most cases, the message disappears after a complete cleaning of both filters and checking the telescopic tube. If the problem persists after these checks, unplug the device, let it cool completely (in case of motor overheating), and ensure that you have exclusively used the supplied power adapter (model BP25925A). If the error message reappears regularly after cleaning, contact the ELECTRO DEPOT customer service.

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How to change and replace the filter of the VALBERG S12 FLEX AUTO ECO vacuum cleaner
Frequently Asked Questions - 5 j
Response Notice-Facile

The filter of your VALBERG S12 FLEX AUTO ECO vacuum cleaner must be replaced regularly. Here’s how to do it:

Replacement Steps

  • Removing the dust container: Hold the bottom of the container with one hand and press the release button with the other to remove it from the main unit.
  • Accessing the filter: Lift the foam filter and then the permanent filter out of the dust container.
  • Cleaning the filters: Before replacement, tap the filters over a trash can to dislodge dust and rinse them with cold water.
  • Reinstallation: Align the two nodules of the permanent filter with the grooves of the container. Place the foam filter on top, white side up.

Important Points

Your vacuum cleaner comes with 2 foam filters (1 pre-installed and 1 spare). The HEPA filter is washable and must dry completely (minimum 24 hours) before reuse. Only use dry and intact filters to avoid damaging the device. The model reference is 988201.

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How to clean and maintain the VALBERG S12 FLEX AUTO ECO vacuum cleaner?
Frequently Asked Questions - 02/05/2026
Response Notice-Facile

To ensure proper functioning and extend the lifespan of your VALBERG S12 FLEX AUTO ECO vacuum cleaner, regular cleaning is essential. Here are the key steps to clean and maintain your device:

1. Empty the dust container

  • Trigger the release mechanism of the container.
  • Empty the contents into a trash can without touching the dust.
  • If necessary, rinse the container with warm water and let it dry completely before putting it back in place.

2. Clean or replace the filters

  • Remove the filters according to the designated mechanism.
  • Shake or tap them to remove dust.
  • Some filters can be washed with warm water without detergent. Let them dry completely before reinstalling.
  • Replace the filters if their condition is too deteriorated or according to the recommended frequency.

3. Check the brushes and accessories

  • Remove hair, threads, or debris wrapped around the rotating brushes.
  • Clean the accessories with a damp cloth if necessary.

4. Clean the exterior of the device

  • Wipe the body of the vacuum cleaner with a slightly damp soft cloth.
  • Avoid using abrasive products or solvents.

By following these tips regularly, your VALBERG S12 FLEX AUTO ECO vacuum cleaner will operate efficiently and last longer.

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How to install the filter on the Valberg S12 FLEX AUTO ECO vacuum cleaner?
Frequently Asked Questions - 14/02/2026
Response Notice-Facile

To install the filter on your Valberg S12 FLEX AUTO ECO vacuum cleaner, follow these simple steps:

1. Locate the filter compartment

The filter is usually located in the dust container of the vacuum cleaner. This container is often found at the back or under the suction tube.

2. Remove the old filter

  • Open the dust container by pressing the release button or following the designated mechanism.
  • Carefully remove the old filter by pulling it upwards or dislodging it according to its attachment, without forcing to avoid damaging the compartment.

3. Install the new filter

  • Place the new filter in the designated location, aligning it correctly.
  • Gently insert it until it is securely fixed and stable.

4. Close the container

Close the dust container, ensuring it is properly locked to guarantee a good seal and optimal operation of the vacuum cleaner.

Tip: Always use a filter compatible with your Valberg S12 FLEX AUTO ECO model to ensure optimal performance and extend the lifespan of your device.

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How to properly reattach the dust container of the VALBERG S12 FLEX AUTO ECO vacuum cleaner?
Frequently Asked Questions - 24/01/2026
Response Notice-Facile

To properly reattach the dust container of your VALBERG S12 FLEX AUTO ECO vacuum cleaner, follow these simple steps:

Steps to reattach the dust container:

  • Prepare the container: Make sure the container is clean, dry, and empty before putting it back in place.
  • Align the container: Position the dust container facing its location on the main body of the vacuum cleaner.
  • Insert the container: Gently slide the container into its compartment, ensuring it fits correctly.
  • Lock the container: Press until you hear a click, indicating that the container is securely fixed and locked.
  • Check the attachment: Pull gently on the container to ensure it is firmly in place and will not come loose during use.

If the container does not attach properly, check that no items are blocking its location (dust, debris) and that the locking mechanisms are not damaged. Proper reattachment ensures optimal suction and prevents dust leaks.

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How to fold the VALBERG S12 FLEX AUTO ECO stick vacuum for storage?
Frequently Asked Questions - 20/01/2026
Response Notice-Facile

To fold the VALBERG S12 FLEX AUTO ECO stick vacuum and make storage easier, follow these simple steps:

  • Position the vacuum in a vertical position on a stable surface.
  • Locate the folding mechanism, usually a button or lever located on the tube or handle of the vacuum.
  • Activate this mechanism by pressing the button or pulling the lever while gently tilting the tube downwards.
  • Check that the vacuum is properly folded and stable, allowing for compact and secure storage.

This folding feature is designed to facilitate the storage of your stick vacuum without taking up too much space.

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Download the instructions for your Stick vacuum in PDF format for free! Find your manual S12 FLEX AUTO ECO - VALBERG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. S12 FLEX AUTO ECO by VALBERG.

USER MANUAL S12 FLEX AUTO ECO VALBERG

Diagram showing a hairpin being cut with scissors, and a mechanical device with a lever mechanism, labeled with numbers 10 and 3.

Diagram illustrating a mechanical assembly process with numbered steps and component placement

VALBERG S12 FLEX AUTO ECO - 3

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WARRANTY CONDITIONS

EN

This product is guaranteed against faults caused by defects in manufacturing or the materials used for a period of two years, starting from the date of purchase.* This warranty does not cover defects or damage caused by failure to install the device correctly, incorrect use of the product, or excessive wear and tear.

*proof of purchase required.

CONDITION DE GARANTIE

FR

VALBERG S12 FLEX AUTO ECO - CONDITION DE GARANTIE - 1

02/2024-V2

Stick Vacuum

Aspirateur

Stofzuiger

Aspirador

988201 - CYCLONIC - S12 FLEX AUTO ECO

INSTRUCTIONS FOR USE 02

CONSIGNES D'UTILISATION ....16

Diagram showing a device connected to an electrical outlet with cable, highlighting a component with an arrow and magnified detail.

7 150 cm

Diagram showing two-step installation of a mechanical component, labeled with numbers ① and ②.

Diagram illustrating two steps of a food cleaning machine, showing step 1 with a lid and step 2 with a bucket.

Diagram showing two-step assembly steps of a vacuum cleaner, labeled 3 and 4 with arrows indicating motion.

VALBERG S12 FLEX AUTO ECO - CONDITION DE GARANTIE - 7

flowchart
graph TD
    A["Step 9"] --> B["Assembly of a device with hands and gloves"]
    B --> C["Add to a component with a lid"]
    C --> D["Transfer to a container with a lid and handle"]
    D --> E["Final packaging"]

Technical diagram showing two views of a hairbrush tool with labeled parts and directional arrows

Diagram illustrating a kitchen cleaning or cleaning process with labeled steps and equipment illustrations

Thank you!

Thank you for choosing this VALBERG product.

VALBERG products are chosen, tested, and recommended by ELECTRO DEPOT, so you can be sure you are getting a top-quality, easy-to-use product that won't let you down.

We're confident your new device will be a pleasure to use every day!

Welcome to ELECTRO DEPOT.

Table of Contents

VALBERG S12 FLEX AUTO ECO - Table of Contents - 1

Product overview

Parts

Product overview

Intended use

Specifications

VALBERG S12 FLEX AUTO ECO - Product overview - 1

Product usage

Charging the vacuum cleaner

Using the vacuum cleaner

Operation

VALBERG S12 FLEX AUTO ECO - Product usage - 1

Cleaning and maintenance

Cleaning and maintenance

Emptying the dust cup

Detaching the dust cup and filters

Cleaning the bristles/roller brush and wheels

Clearing blockages

Troubleshooting

Error Messages

Storage

Parts

A Motorised floor brush (multi-angle with LED lights)

B Motorised floor brush release button

c Extension tube with flexible joint

D Tube release button

E Vents

F Power/battery display screen

G Power button (AUTO/HIGH/MIDDLE/LOW modes)

H ON/OFF button

I Main unit handle

J Main unit

K Charging socket

L Wall mount hook

M Dust cup with foam filter and permanent filter

N Dust cup lid release lever

0 Dust cup release button

P Crevice tool

VALBERG S12 FLEX AUTO ECO - Parts - 1

2-in-1 brush

  • Crevice tool for hard-to-reach places
  • Brush for stubborn dirt on furniture, floors and carpets

VALBERG S12 FLEX AUTO ECO - Parts - 2

AC adapter

VALBERG S12 FLEX AUTO ECO - Parts - 3

Bristle brush (for use in motorised floor brush)

VALBERG S12 FLEX AUTO ECO - Parts - 4

Roller brush (for use in motorised floor brush)

VALBERG S12 FLEX AUTO ECO - Parts - 5

Foam filter x2 (part of the filter assembly: 1 filter pre-installed and 1 spare filter provided)

VALBERG S12 FLEX AUTO ECO - Parts - 6

Wall mount

VALBERG S12 FLEX AUTO ECO - Parts - 7

Wall plugs and screws

Product overview

  • Unpack and remove all labels from the unit. Please check that all of the unit's parts are included and intact. If the unit is damaged or faulty, do not use it and take it to your retailer or after-sales service centre.
  • Keep all packaging out of the reach of children. There is a risk of accidents if children play with packaging materials.

Intended use

This unit has been designed exclusively for household use. It has not been designed for industrial or professional use by cleaning companies. Any other use may damage the unit or cause injury. Only use the unit indoors, in a dry place.

Specifications

Vacuum cleaner model:988201 - CYCLONIC - S12 FLEX AUTO ECO
Power:25.9 V/DC, 420 W max.
Dust cup capacity:0.6 L
Suction power:High speed - 140 WMiddle speed - 45 WLow speed - 10 WAuto speed - the suction power varies from low to high speed
Noise level:High speed <=82 dBLow speed <=80 dB
Vacuum pressure:High speed - 30 kPaLow speed - 7 kPa
Rechargeable Li-ion battery:25.9 V, 2500 mAh
Charging time:5 hours
Operation time:High speed - 8 minsMiddle speed - 18 minsLow speed - 60 mins
Protection class:Class II
AC adapter model:MC2805B-V
Vacuum voltage and adapter input:100-240V~, 50-60Hz
Adapter output:25 V/29 V —— 0.5 A
Battery design type:Non-replaceable

Charging the vacuum cleaner

Fully charge the vacuum cleaner before the first use, after each use, or whenever the battery level is low.

  • When the battery level is low, the low power icon (☐) will be displayed to remind the user to charge the unit. If there is insufficient power, the unit will automatically stop.
  • Before charging, always attach the dust cup and filters to the main unit (see Detaching the dust cup and filters in the Cleaning and maintenance section).

VALBERG S12 FLEX AUTO ECO - Charging the vacuum cleaner - 1

NOTE:

• The AC adapter may get warm whilst charging. This is normal.
- To ensure the longevity of the battery and the product's lifespan, recharge the vacuum cleaner whenever the battery has run out even if you do not plan to use it. If the unit is not used for long periods of time, fully charge the battery every 2 months.

1 Make sure the vacuum cleaner is off. Securely connect the AC adapter cable to the charging socket on the end of the main unit. Then, firmly plug the AC adapter into a suitable mains socket.

  • The battery screen displays the current battery charge level, i.e. 50%.
    • While charging, the battery level icon will be displayed: 30% in charging.
  • Once the unit is fully charged, the following will be displayed on the screen: √ Charging
    • It takes around 5 hours to fully charge the battery.
    • Once fully charged, the vacuum cleaner has a usage time of:

  • 8 minutes on turbo power
    – 18 minutes on medium power

  • 60 minutes on eco power

- When the vacuum cleaner is in use, the battery level icon (comprising 6 blue bars that form a circle) will gradually reduce from 6 bars to 1 bar: ☐ to ☐.

- When you have finished charging the unit, unplug the AC adapter from the mains socket first, before removing it from the vacuum cleaner.

VALBERG S12 FLEX AUTO ECO - NOTE: - 1

WARNING!

  • Only use the removable power supply (AC adapter) provided with this unit to recharge the battery: BP25925A.
    • The unit will not work when charging. Never attempt to use it when charging.
  • Do not leave the unit overnight or unattended when charging.
  • Do not charge the battery at temperatures below 5°C or above 40°C.

Using the vacuum cleaner

VALBERG S12 FLEX AUTO ECO - Using the vacuum cleaner - 1

WARNING:

• Never use the unit without the filters and dust cup.
- Make sure the unit is switched off and unplugged from the mains socket before attaching or changing any tools.

Attaching the tools

Select the desired vacuum tool and attach it to the main unit with the extension tube (for upright vacuum use) or without the extension tube (for handheld use), according to the task in hand:

2 ① Insert the motorised floor brush into the bottom of the extension tube. Make sure the black clip is aligned with the slot on the underside of the extension tube. Push both parts together until you hear a click.

② Next, insert the other end of the extension tube into the main unit's air inlet until you hear a click. The tool can also be connected directly to the main unit.

3 The flexible joint on the extension tube changes the angle and height of the extension tube making it easier to vacuum under items such as sofas and tables. Simply pull the top part of the joint upwards in the direction of the arrow and then gently bend the joint. When finished using this feature, straighten the extension tube until the joint clicks into place.

• Motorised floor brush:

- With bristles – Use it on all types of flooring, including hard and smooth surfaces, in addition to carpets that require a deep clean. Attach the floor brush (or roller brush depending on the floor surface) directly to the handheld vacuum to easily vacuum stairs.

- With roller – Use it on surfaces that scratch easily, in addition to hard or smooth surfaces, such as parquet flooring, to optimally remove dust.

- The LED lights on the front of the brush illuminate dark corners or spaces under furniture.

- The motorised floor brush features a multi-angle neck joint which allows the user to vacuum with the extension tube or main unit at a 90-degree angle (e.g. staircases) or at a low angle (e.g. under a bed or sofa). The multi-angle neck joint also allows you to turn the brush left or right for easy control.

VALBERG S12 FLEX AUTO ECO - Attaching the tools - 1

NOTE: The motorised floor brush may scratch or damage certain types of flooring or carpet. Make sure to test the surface before using the brush on delicate surfaces. Alternatively, use the 2-in-1 brush tool, if suitable.

4 Securely insert the crevice tool into the extension tube or the main unit's air inlet.

• It is perfect for vacuuming tight corners and small spaces.
- The extension hose gives you an extra reach to vacuum cobwebs or hard-to-reach areas.

B Product usage

5 Securely insert the 2-in-1 brush tool into the extension tube or the main unit's air inlet.

• This brush is retractable.
- Use the flat side to vacuum beds, sofas, rugs or any other flat surfaces. Use the brush for general dusting tasks, such as dusting furniture and shelves, etc.

Detaching the tools

• Make sure the unit is switched off.
- Press the release button on the extension tube/motorised floor brush/crevice tool/2-in-1 brush and then pull to detach the tool from the main unit.

Operation

6 ① To turn on the vacuum, press the ON/OFF button. The vacuum cleaner will turn on in AUTO mode and the power display screen will appear. When in AUTO mode, the dust-sensing function is enabled. The display animation will change from blue (no dust) to purple when it detects dust.

② Press the power button repeatedly to select HIGH, MIDDLE, LOW or AUTO power.

• To turn off the vacuum, press the ON/OFF button again.
- Empty the dust cup before its contents exceed the MAX mark (see Emptying the dust cup in the Cleaning and maintenance section).
- Once you have finished using the unit, always turn it off. To clean the unit, follow the instructions in the Cleaning and Maintenance section.
- Charge the vacuum cleaner after each use to ensure the unit is fully charged and ready for the next use.

VALBERG S12 FLEX AUTO ECO - Operation - 1

NOTE:

  • When vacuuming heavily soiled surfaces, regularly turn the unit off and check the mouth of the tool is clean to avoid scratching delicate surfaces.
  • To avoid blocking the vacuum cleaner, remove large pieces of waste, such as paper or plastic, from the area before vacuuming.

Installing the wall mount

VALBERG S12 FLEX AUTO ECO - Installing the wall mount - 1

NOTE:

  • Securely install the wall mount on a wall that is strong enough to support the weight of the unit.
  • Install the wall mount in a dry area, away from extreme heat or cold, and ideally close to a mains socket.

B

Product usage

The wall mount (with the supplied wall plugs and screws) can be installed to easily store the vacuum cleaner.

7 Place the wall mount on the wall, leaving a space of at least 150 cm between the floor and the bottom of the wall mount. Mark the drill holes for the screws with a pencil. Then, drill the holes and insert the wall plugs. Place the wall mount over the wall plugs and tighten the screws using a screwdriver.

VALBERG S12 FLEX AUTO ECO - Product usage - 1

DANGER! RISK OF ELECTRIC SHOCK

  • Do not pierce any electric cables or water pipes located in the wall.
  • Do not install the wall mount on a metal wall.

Cleaning and maintenance

VALBERG S12 FLEX AUTO ECO - Cleaning and maintenance - 1

WARNING!

  • To prevent the risk of electrocution, always turn off and unplug the unit from the mains supply before cleaning.
  • Never immerse the main unit, motorised floor brush, AC adapter or cable in water or any other liquid. Never rinse them under the tap.

VALBERG S12 FLEX AUTO ECO - WARNING! - 1

NOTE: Never use solvents, chemical or abrasive cleaning products, wire brushes, sharp objects or scouring pads to clean the unit.

  • Detach all the tools and dust cup from the main unit before cleaning.
  • Empty the dust cup after each use.
  • Wash the dust cup and filters at least once a month or more often if required.
Main unitWipe with a slightly damp, soft cloth. Dry well.
Motorised floor brush
Extension tube
Dust cupRinse under a tap or wash in soapy water with a soft sponge. Shake off any excess water and allow to completely air dry.
Foam filter
Permanent dust filter
Crevice tool
2-in-1 brush

• Once dried, re-assemble all parts.

Emptying the dust cup

• To empty the dust cup, turn off the vacuum cleaner.
- Detach the extension tube and/or vacuum tool from the main unit's air inlet.

C

Cleaning and maintenance

8 ① Hold the main unit vertically over a bin. Press the dust cup lid release lever.

② The lid on the bottom of the dust cup will flip open. Close the lid after emptying the contents.

Detaching the dust cup and filters

9 ① Hold the bottom of the dust cup with one hand. Press the dust cup release button with the other hand and pull the dust cup away from the main unit.

② Lift the foam filter and then the permanent filter out of the dust cup.

③ Tap the filters over a bin to dislodge the dust. Make sure the foam filter is tapped from above. Do not turn the filter upside down or tap the underside.

④ Rinse the dust cup, the permanent filter and foam filter under a tap.

⑤ Shake off any excess water and dry all parts completely.

• To re-assemble the filters and dust cup, carry out the steps in reverse order.
- Make sure you align the two nodules on the rim of the permanent filter with the grooves on the dust cup when you slot them together.
- Place the foam filter on top, white side up.
- Insert the assembled dust cup onto the main unit, making sure to align the two parts correctly and then push the dust cup until it clicks into place.

VALBERG S12 FLEX AUTO ECO - Detaching the dust cup and filters - 1

WARNING! To prevent damage to the unit, only use dry, intact filters!

Cleaning the bristles/roller brush and wheels

If the bristles/roller brush or wheels of the motorised brush become blocked or jammed, turn off the unit.

Cleaning the bristles/roller brush

10 ① Press the motorised floor brush release button and separate the motorised floor brush from the extension tube.

C

Cleaning and maintenance

② Turn the brush upside down. Press the brush cover release button and at the same time, push the brush compartment cover towards the unlock symbol ☐. Then, pull the bristle or roller brush out and remove it from the compartment.

③ Use a pair of scissors to carefully remove hair, fur, thread, or any other items that may have become entangled in the brush. Tap the brush to remove any dust. Do not use water to clean the brushes.

  • Check and remove any fibre or debris found within the compartment.
  • To reassemble, slide the bristle or roller brush back into the compartment. Press the brush cover release button and at the same time push the brush compartment cover towards the lock symbol 🔒. Make sure the brush spins smoothly.

Cleaning the wheels

11 ① If thread or dirt is jamming one of the wheels, carefully insert a screwdriver under the wheel axle and push upwards to prise it out. Remove any thread or object jamming the wheel.

② Reposition the wheel by firmly pressing it back into its compartment. Make sure it spins smoothly.

Clearing blockages

Clearing blockages

Small objects, carpet fibres, etc., can occasionally jam the vacuum cleaner.

• If you notice a blockage or loss of suction during use, turn off the vacuum cleaner.
- Detach the extension tube and/or vacuum tool to find the blockage and clear it.

Troubleshooting

Use this troubleshooting guide to resolve any common problems that you may encounter with the unit. If the problem persists, do not use the unit and contact an authorised repair centre to have it inspected and if necessary, repaired.

ProblemPossible CauseSolution
The unit does not work.The unit is not charged.The dust cup is full.The dust cup or filters are not attached properly.The extension tube/vacuum tool is blocked.The unit is off.Fully charge the battery.Empty the dust cup.Re-attach the dust cup and filters.Turn off the unit and clear the blockage.Press the ON/OFF button to turn on the unit.
The unit only works for a short period of time after being charged.The unit was not fully charged.The built-in rechargeable battery is faulty or has reached the end of its service life.Fully charge the unit as indicated in the Charging the vacuum cleaner section.The built-in rechargeable battery must be replaced by an authorised technician. Do not attempt to replace it yourself.
The motorised floor brush is not spinning.The bristle/roller brush or a wheel axle is blocked by debris (hair, fur, fibres, etc.).Clean the brush or wheel as indicated in the Cleaning and maintenance section. Make sure the parts spin smoothly once they are re-assembled.
The suction is not strong, there is no suction, or the motor vibrates.The extension tube, vacuum tool, dust cup or filters are partially blocked or full of dirt.Remove the blockage.Clean the filters.If necessary, replace the filter with a new one.
The battery indicators are flashing quickly, and the vacuum cleaner is hot.The vacuum cleaner's battery or motor has overheated and/or there is a blockage.The AC adapter is not compatible with the vacuum cleaner.Turn off the unit and let it cool down completely. Clear the blockage, if applicable.When charging and using the unit, make sure that the ambient temperature is between 5°C and 40°C.Only use the AC adapter supplied with the unit.

Error Messages

In the event of a malfunction, the vacuum cleaner may display one of the following error messages on the display screen. Refer to the Cleaning and maintenance section for details on how to remove blockages.

Icon

Air channel blocked

Meaning

The air channel is blocked in the floor brush or the extension tube. Remove any blockages and clean the parts.

1 Clean filter

The filters are excessively dirty and/or blocked and require disassembling and cleaning.

2 Air channel blocked

The air channel is blocked at the entrance to the main unit or in the attached extension tube or tool. Remove any blockages and clean the parts.

3 Clean dust bin

The dust cup is full. Empty out the dust and clean it.

Storage

  • 12 When all parts are dry, reassemble and stow the unit on the wall mount as shown. Make sure the unit is securely hooked onto the wall mount.
    • Always unplug the unit before storing it.
  • Store the unit in a fresh, dry and dust-free place, out of the reach of children and pets.
  • Please retain the packaging and use it to store your unit when it is not in use for an extended period of time.

Merci !

AVERTISSEMENT !

Installation du support mural

VALBERG S12 FLEX AUTO ECO - Installation du support mural - 1

REMARQUE :

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Product information

Brand : VALBERG

Model : S12 FLEX AUTO ECO

Category : Stick vacuum